Job Experience: Experience of 3 – 5 years

  • Brand Manager 

Warehouse Controller

    Brand Manager Warehouse Controller

    Our client a well-established FMCG company is seeking to fill the role of a Brand Manager. The Successful candidate will champion brand experience and research/consumer insights to transform actionable consumer insights and sentiment to ensure that the business continually grows its market share.
    Job Responsibilities

    Develop & Translate new and innovative growth strategies into brand plans and brand positioning
    Brand positioning in the market; take ownership of launches; drive development of consumer-centric products.
    Developing 360 degree Communication plans across all key touch points anchored on the Communication Strategy.
    Daily management of the brand: tracking and analysis of brand performance; animation of catalogue; build integrated consumer brand experiences
    Build, develop and manage your team, train them and develop their marketing expertise and know-how
    Portfolio Financial Management:  Prepare budget for the brand and monitor advertising budget. (forecasts, sales performance, pricing strategy, marketing budget, profitability – P&L
    Liaise with  other departments/ partner agencies  to drive the brands’ business agenda
    Measure and report performance of all marketing campaigns, and assess against goals (ROI and KPIs)
    Monitor market trends, research consumer markets and competitors’ activities
    Identify opportunities and key brand issues
    Oversee brand marketing and advertising activities to ensure consistency with product line strategy in collaboration with the digital manager, develop and implement the digital strategy for the category

    Qualifications

    Degree in Marketing/Sales/Business Administration or equivalent qualification
    3 – 5 years’ marketing and brand management experience
    Experience as a Brand & Partnership Manager within an FMCG industry a MUST

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  • Regional Operations Team Lead – Horn & East Africa

    Regional Operations Team Lead – Horn & East Africa

    About the program
    Action Against Hunger has led on a number of large-scale emergency operations in the Horn & Eastern Africa since the 1980s, and continues to play a leading role in building the resilience of local communities to multiple shocks through innovative programmes, especially in fragile contexts.
    The Horn & Eastern Africa Regional Office supports Action Against Hunger’s operations in the region by providing coherent, efficient and adapted support to the country offices. It also ensures better engagement with regional stakeholders to allow for enhanced exchange of knowledge and expertise with regional and country partners. Our Regional Office allows us to gain a better understanding and be more responsive to the political, social and economic complexities of the operating environment. It also ensures that decision-making is made closer to the frontlines. The regional team, based in Nairobi, Kenya, under the leadership of the Regional Director, is composed of technical and operational specialists essential for running humanitarian, resilience and development programmes. The team leads on adopting new ways of working and leverages opportunities at the regional level to enhance capacity for delivery at the community level in the countries where we operate.
    You’ll contribute to ending world hunger by …
    overseeing the implementation of Action Against Hunger’s day-to-day Regional Operations, providing high-quality on-time support/services to Country Teams, while developing a system to proactively manage and flag risks in the portfolio and identify actions required to remove bottlenecks/challenges to achieve overall organizational goals.
    Key activities in your role will include:

    Line manage an 8 – 10 person Regional team, ensuring team cohesion and motivating individuals, ensuring high quality and timeliness of services provided to Country Teams.
    Develop an integrated dashboard and meeting rhythm to monitor strategic alignment of portfolio & grant performance across all East Africa countries.
    Develop a system to receive, organize, prioritize and respond to Country Team requests in a timely and high-quality manner.
    Deploy Regional Team effectively to respond to country needs, ensuring highest priorities are fully addressed.
    Create a joint-action plan with each Country Director to address Country Coordination Team capacity gaps and risks, and specific areas of support from the Regional Team.
    Provide input to HQ teams on tools, trainings, or other support required to streamline support services and address observed systematic challenges.

    About you

    Bachelor’s degree in Social/Development/Humanitarian studies or any other related field.
    3 – 5 years project management experience, with previous experience in the NGO sector an advantage
    Good anticipation, adaptation, planning skills, especially in changing work contexts.
    Good budgeting and grant management skills.
    Experience communicating in different cultural work environments.
    Good communicator: verbal and written.
    Highly organized, detail oriented and able to stay calm under pressure.
    Good diplomatic and negotiation skills.
    Service mindset, problem solving skills
    Strong understanding & experience of Humanitarian Principles.
    Strong understanding of and commitment to gender equity and diversity.
    Proficient in English language; knowledge of French and Arabic is an added advantage.

    Our Core values.

    In this position, you are expected to demonstrate Action Against Hunger-USA-USA’s five core competencies
    Respect- we work with compassion and dedication, treating everyone the same way we expect them to treat us.
    Integrity-: we believe that being honest and fair is integral to every aspect of our work; conducting our work with a spirit of sincerity, truthfulness and transparency is imperative.
    Creativity-we encourage new ideas, embrace innovative solutions, and create opportunities for meaningful and exciting ways to do our jobs and provide solutions to address the needs of the populations we serve.
    Excellence- we strive to provide services that meet, and even exceed, the expectations of our stakeholders (populations in need, staff, communities and donors).
    Empowerment- we are committed to fostering an environment in which our staff, partners and communities where we work have the space to grow, develop and feel confident about participating.

    What we offer.

    Action Against Hunger-USA values its employees and offers a comprehensive remuneration and benefits package. These include but are not limited to: –
    Health Insurance
    Paid annual leave (vacation)
    Training opportunities

    For an all-inclusive list of benefits check the Action Against Hunger-USA Website

  • Assistant Relationship Manager

    Assistant Relationship Manager

    Job Purpose
    To support the Relationship Managers through proactively promoting a superior and personalized transactional banking offering to the Wealth and Investment client base in line with the Wealth and Investment value proposition. Processing of client instructions covering account opening, payments, investments, transactional and lending products.
    To resolve client queries and complaints in line with the Wealth and Investment service standards
    To maximize cross selling opportunities in order to enhance revenue streams whilst minimizing operational losses. Ensure strict compliance with laid-down risk management controls and processes.
    Key Responsibilities/Accountabilities

    Sales and Service

    First point of contact for all clients (including family members) transactional banking requirements including cross selling which will include the complete spectrum of Transactional Banking accounts, Investment accounts, Foreign exchange requirements, and Offshore banking requirements
    Provide input into the Customer Marketing plan from a transactional banking perspective
    Attend to pricing concession requests around transactional banking products
    Keep abreast of the transactional banking product offering and all enhancements.
    Keeping abreast of economic trends and indicators to add value to client interactions
    Displays an in-depth understanding of the client, competitors, industry and therefore a complete understanding of the client’s transactional banking requirements
    Ensure that we execute/escalate all queries and complaints
    Ensure proper procedures are followed when closing accounts, including the recovery of outstanding funds/fees and retaining cheque books/cards. Refer all requests for account closure to the Relationship Manager before closing accounts.
    Handle such requests with sensitivity and establish the reason for closure request.
    Where possible, endeavour to rescue the account.
    Load debit and/or stop orders.
    Order and follow up on all new & replacement Credit, Debit and ATM cards.
    Give notice on investment / deposit accounts, as per customers’ requests.
    Capture appropriate updates and amendments to customer records.
    Link all appropriate accounts to customer profile to ensure a true and full view of customer’s relationship with Stanbic / Standard Bank.
    Ensure that all customer and account records are in order and up to date. This includes filing, updating customer records on the bank system at every opportunity.
    Scrutinize reports and action any necessary corrections daily, weekly or monthly as appropriate.
    Retain ownership of customer requests, complaints and applications – follow every task through to completion keeping the customer updated on progress.
    Deliver a superior level of service (in terms of pro-activeness/ turnaround times and continuous feedback) to the portfolio of customers. Effectively resolve all customer enquiries, complaints and issues referred by the Relationship Manager or raised directly by the customer.
    Attend to all correspondence relating to portfolio, including e-mails, phone calls, messages, documentation, faxes, etc.

    Credit

    Initiation and capturing of all Vanilla Lending (Home Loans and Vehicle and Asset Finance) credit applications
    Facilitate VAF and Home Loan approvals from start to finish in line with Credit policies and practices
    Take timely and appropriate action on referral and excess reports to ensure funding of accounts and receipt of loan repayments to avoid losses.
    Undertake annual credit facilities reviews in a timely manner, and ensure no facility falls overdue for review.
    Ensure that the correct interest rates are loaded for all approved credit deals to prevent revenue leakage and client complaints
    Establish and build knowledge and understanding of Product and Credit application processes to eliminate rework and ensure acceptable turnaround times for clients

    Business Development and Revenue generation

    Pro-actively identify cross-sell opportunities (including product and channel opportunities) within assigned portfolio for your Relationship Manager by analyzing customer information on the bank’s system, financial information submitted by the customer and bank reports.
    Networking and building relationships across the bank; Credit, Operations, Global Markets, SIAL, Customer Care Centre, Card Team, amongst other stakeholders within Personal &
    Business Banking (PBB) and Corporate & Investment Banking (CIB).
    Work closely with the SBG Securities WI desk to ensure cross sell across both portfolios

    Risk Management

    Manage credit and operational risk effectively around complex and customized transactional banking solutions
    Ensure that laid down Forex procedures are adhered to when booking Foreign Exchange rates for clients to prevent potential losses. Also ensure that the correct documentation is available prior to booking rates
    Responsible for the implementation and adoption (within Branch, Department or Section) of all Compliance, Anti-Money Laundering and Sanctions related requirements contained in policies, procedures and processes. This includes the consideration and approval of PEP on-boarding and continued business engagement in instances where no adverse information is available.

    Preferred Qualification and Experience

    Appropriate Financial or Investment University degree
    Proven track record in the financial services industry, preferably with relationship management experience in Wealth and Investment, Business Banking or Investment Banking.
    3 to 5 years’ banking experience, preferably dealing with high net-worth individuals in a portfolio context.
    Experienced in upholding the highest levels of service.
    Exposure to branch back-office and sales support functions.
    Experience in completing loan applications successfully.

    Knowledge/Technical Skills/Expertise

    Ability to interpret financial statements.
    Ability to process Credit applications and action reports as per the laid down procedures and policies.
    High levels of computer literacy – able to capture/update customer database, successfully complete product/lending applications, ensure credit maintenance, etc
    Understanding of the high net-worth individual and affluent market – typical profile, lifestyle, financial needs, etc
    Knowledge and understanding of segment value proposition – especially the operational activities required to deliver the Wealth and Investment value proposition.
    Sound knowledge of all products and channels relevant to this market, including qualifying criteria, documentation requirements, application processes, product/channel features and benefits, pricing, product/channel combination possibilities and efficient product usage through self-service channels.
    Thorough knowledge of bank systems.
    Thorough understanding of credit principles as well as application and maintenance processes.

  • Finance Officer

    Finance Officer

    Job Overview / Summary: The Finance Officer will be responsible for the implementation of the finance and administrative function in IMC Somalia Nairobi office set-up as part of the country mission finance team, the position is charged with ensuring that Finance processes support the country mission strategy and facilitate the implementation of program activities.
    This position reports to Finance Manager.
    General Responsibilities

    Prepare and verify all payments for Somalia Nairobi Office and receipts including supporting documentation.
    Input of transactions into accounting system and maintain updated prepayment and accrual schedule.
    Assist in monthly financial reports and ensure a timely submission of reports in accordance with the reporting deadlines.
    Maintain and file bank and cash payment/receipt documents.
    Prepare Monthly and Weekly Cash requests and projections.
    Prepare documents for submission of statutory deductions to relevant government bodies.
    Coordinate with other departments to ensure that all documents are digitally filled and prepare financial documentation for internal audit on a monthly basis.
    Ensure payroll compliance with government regulations including personnel policies and records, labor laws, etc.
    Other relevant tasks as assigned by the Supervisor.

    Requirements

    3-5 years’ experience required. (preferably with INGOs)
    Bachelor’s Degree in the field of Finance/Accounting and/or CPA Part II
    Knowledge of donor regulations (preferably USAID, UK grants etc.)
    Solid experience with Excel and use of accounting software.

  • Psychosocial Trainer

    Psychosocial Trainer

    Position Summary:
    The Psychosocial Trainer, under the supervision of the Center Manager, will be responsible for the design, preparation and delivery of holistic safety training and workshops to media practitioners and human rights defenders. Specific duties include, but are not limited to, the following:
    General Duties and Responsibilities:

    In coordination with the Center Manager and trainers prepare regionally appropriate trainings and workshop curriculum for East African participants.
    Ensure holistic approach and coordination with the trainers. This includes, but is not limited to, writing and presenting integrated lessons that require simultaneous delivery by the trainers.
    Deliver trainings promoting psychosocial care including risk management, stress management, basic psychosocial planning, incident management, information management and communication.
    Review and help develop and/or contextualize training material with a psychosocial perspective.
    Conduct follow-ups with training participants.
    Provide emergency psychosocial support to individuals with priority to SAFE trainees.
    Contribute to providing risk-reducing security strategies and individual risk mitigation plans to high-risk journalists.
    Assist in conducting solidarity events.
    Support program Monitoring & Evaluation by reporting on activities as required by Center Manager and in coordination with the Training Coordinator and other trainers.
    Under direction of Center Manager, and in coordination with trainers, provide input to and develop standard operating procedures for programmatic operations;
    Report on activities as required by Center Manager.
    Be the staff care focal point person, in which you have to monitor the well-being of the team and organize staff care sessions.
    Other duties as assigned by the Center Manager and Program Director.

    Skills and Experience:

    Masters, PsyD, or PhD in Psychology required;
    3-5 years’ experience conducting trainings, specifically training individuals in security or emergency protocols preferred;
    Experience working with media preferred;
    Must be open to learning and adapting training material for a holistic approach, combining physical and digital curricula and risk management as well as piloting new adult learning techniques;
    Substantial experience working in high-risk environments or emergency situations;
    Analytical capability and experience of report-writing and presenting key findings and recommendations in a clear manner;
    Proficient English required, both speaking and writing;
    Legal resident of Kenya with authorization to work.

    Physical Demands:

    Tasks involve some physical effort, i.e. some standing and walking, or frequent light lifting (2.5-5 kg.); or minimal dexterity in the use of fingers, limbs, or body in the operation of office equipment. Tasks may involve extended periods of time at a keyboard.
    Extended period of sitting at a workstation or desk. Manual dexterity to work efficiently on a computer keyboard.

    Task requires:

    Sound perception and discrimination
    Visual perception and discrimination
    Oral communications ability.

    Work Environment:
    All employees are responsible for their own safety, as well as that of others in the workplace. To help us maintain a safe workplace, everyone must be safety-conscious at all times. This position is performed in a typical office environment. The noise level in the work environment is usually quiet to moderate. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and vehicles. Safe use of IREX equipment, as well as safe practices while on IREX property is essential.
    Disability Specifications:
    IREX will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990, and the Americans with Disabilities Act Amendments of 2008.

  • Office Manager 

Office Admin

    Office Manager Office Admin

    They are an accredited company involved in the management of temperature-controlled warehouses and specialized in supply chain management. The company provides cold store warehousing solutions in highly regulated and tightly controlled storage environments for temperature sensitive products.
    Reports to 
    Commercial Manager – Cold Chain and Warehousing
    Job Summary 
    The office manager ensures the smooth running of the company. The position requires one to work with the management personnel, warehouse associates and the company’s principal.
    The ideal candidate is a firm decision maker that can multitask, is decisive and takes charge, and is results driven and detail oriented and customer oriented.
    Job Responsibilities

    Managing employees and handling Human Resources issues
    Processing employee hours and submitting to payroll service
    Responsible for ensuring company policies and procedures are carried out efficiently
    Handling billing/invoicing, following up on accounts receivable and generating P&L and other accounting reports
    Handling customer service inquiries and complaints
    Processing vendor bills and providing accounts payable reports & checks
    Reconciling bank accounts in accounting software and providing detailed financial reports monthly
    Any other duties assigned by Commercial Manager.

    Qualifications

    Minimum of 3 to 5 years’ experience in the office management position.
    Strong knowledge in federal and state regulatory compliance programs.
    Should have experience with Warehouse Management Software (WMS)
    Working knowledge of the public refrigerated warehouse (PRW) industry
    Experience with Quick Books (3 Years), Microsoft Office Suite, Paychex and other management systems

    Benefits
    Provides a safe, stable and reliable work environment with competitive pay and excellent benefits.

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  • Quality Assurance Technician 

Country Director

    Quality Assurance Technician Country Director

    Our Client an accredited company involved in the management of temperature-controlled warehouses and specialized in supply chain management seeks to fill the position of a Quality Assurance Technician in Kenya and we are thus hunting for exceptional talent for the role
    Role purpose
    The individual will assemble customer orders from storage or inbound shipments to a standing area for outbound loading. This is a highly active role which requires the individual to work safely, accurately, and efficiently to meet customer needs.
    Roles

    Successfully perform all primary activities which include providing daily quality assurance to operations, review of electronic batch records and associated documents within the manufacturing facility, provide support on change control processes, and participate and support internal and external audits.
    Assure compliance with GMP, GDP, GLP, and company procedures. Identify and assess regulatory and quality risks in activities and processes according to regulatory agency rules and guidelines and write and implement the company’s Quality practices.
    Review electronic batch records and associated documents against procedures for accuracy and assure compliance to procedures based on regulatory requirements and internal guidelines, etc.
    Provide assessments to support day to day change control processes (insignificant changes and return to operations) in accordance with internal procedures and ensure compliance with the FDA and ISO requirements.
    Good understanding and knowledge of current regulatory requirements and serve as a plant resource for compliance to these requirements

    Qualifications

    Bachelor’s degree in Life Sciences, Engineering, or other technical field and 3-5 years of relevant experience in Quality with a pharmaceutical/Food company or other similarly regulated industry.
    General knowledge of biotech manufacturing theories and processes preferred.
    Knowledge of Pharmacy and Poison Control Board certification and NEMA Regulations, Application of Good Documentation Practices (GDP), and application of current Good Manufacturing Practices (cGMP) preferred.
    Key skills
    Should have strong communication and interpersonal skills with great attention to detail
    Should be a Self-motivated individual and good team player
    Must possess excellent sales skills, outgoing, client facing temperament
    Must have a strong business acumen with the ability to make a significant contribution to performance and profitability;
    Should poses strong strategic thinking and execution skills;

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  • Barman/Barista/Mixologist

    Barman/Barista/Mixologist

    Job Description

    The Barman/Barrister/Mixology maintains a clean, sanitary and safe environment, a professional appearance by wearing the appropriate uniform at all times and welcome all guests warmly with an appropriate greeting.
    The main objective of this role is to provide a friendly and efficient service within the bar, dispensing orders accurately, with courtesy to the standards required by Sigona Golf Club.
    Qualifications, Experience & Competencies:

    Certificate in food and beverage sales and service
    Certificate in Microsoft Office Applications/proficiency in using PoS System
    Strong interpersonal skills
    Excellent communication skills
    Guest oriented and service minded
    High attention to detail and accuracy
    Very good analytical and problem solving skills
    Ability to work as a team
    High level of organization, integrity and honesty
    3 – 5 years proven experience as Barman/Barrister/ Mixology

  • Compliance Counsel – Sub

    Compliance Counsel – Sub

    Job description
    The Compliance Counsel, Middle East and Africa role (the Role) leads and implement’s Nokia’s compliance program in Middle East and Africa’s Market Unit and countries. The Role reports to the Lead Compliance Counsel, Middle East and Africa Market, which reports to the Head of Ethics & Compliance, Customer Operations. The Role requires strong working relationships with leaders in the business and functions (Legal & Compliance, Finance, HR and others) in the Middle East and Africa Market Unit (Middle East (ME), North Africa (NA), Central East and West Africa (CEWA), and South Africa and Vodafone (SAV)). The Role also requires extensive collaboration and coordination with other members of the global Ethics & Compliance team.The Role is responsible for the design and implementation of the compliance program and plan for the MEA Market Unit, aligned to the global compliance program and strategies. The Role is accountable for promoting and monitoring world-class compliance practices and to embed a culture of ethics and integrity throughout the region/Market by
    Major Responsibilities

    Deploy Nokia’s global compliance program throughout the perimeter by ensuring that E&C global policies, processes and tools are effectively communicated to the appropriate employee groups.
    Conduct and support compliance risk assessments in the perimeter.
    Design and implement localized compliance programs in individual countries and entities within the perimeter as needed and in accordance with the priorities and direction set by the Lead Compliance Counsel, Middle east and Africa Market.
    Lead Africa (South Africa and Vodafone/Central East and West Africa) and/or support Lead Compliance Counsel for Middle East and North Africa in periodic (quarterly or thirdly) Regional Compliance Committees with senior Market Unit management teams to drive management understanding and accountability of compliance risks.
    Gather, synthesize and report key compliance data to business leaders and the Lead Compliance Counsel, Middle East and Africa Market
    Collaborate with HR, Finance, Procurement and other subject matter-focused “2nd line” functions” on program design, implementation and support.
    Be a Trusted Business Partner deliver effective compliance counsel and advice to leaders and employees a across the perimeter. Act as the primary contact point and internal expert with respect to matters, including those involving or requiring engagement with external authorities.
    Build strong, effective relationships with key business, functional and E&C leaders and employees to drive awareness and accountability for compliance issues and impacts and ownership and support for compliance programs.
    Network with compliance and business professionals outside Nokia in the region and beyond to drive Nokia’s goal of Competitive Distinction Through Integrity
    Conduct and/or cascade targeted training on compliance-related topics, latest policies and/or procedures to high-risk managers and employees.
    Promote and support a robust open reporting culture, including by supporting the Ombuds program and personnel within the perimeter.
    Identify compliance matters that require follow-up or investigation, and, as appropriate, conduct or support investigations (in conjunction with the Ethics & Compliance Investigations team), or otherwise refer issues to the appropriate internal investigating body.
    Convene and lead the disciplinary processes in appropriate cases involving substantiated Ethics & Compliance violations. Adapt and support the global framework as appropriate where needed due to local labour laws.
    Monitor the installation and effectiveness of compliance controls and programs in the perimeter, including through the use of Compliance Control Frameworks reviews, risk assessment analysis, review of internal audit findings and other monitoring activities. Develop and lead remediation activities as needed.
    Drive a culture of integrity, compliance and accountability from the top leaders in the organization through to all employees.
    Support compliance due diligence and approvals activities (e.g., third party screening, gifts/hospitality approvals; sponsorships & donations approvals) as needed.

    Minimum Requirements

    Language Strong written and verbal skills in English
    Minimum professional experience of 5 years with 3 years of relevant compliance experience.
    Professional certification or qualification in Law, Accounting and/or Audit.
    Experience and understanding of compliance issues confronting the industry.
    Strong knowledge of key anti-bribery legislation including the FCPA, UK Bribery Act and other applicable national and international legislation.
    Experience conducting, analysing and/or making decisions and recommendations based on compliance due diligence.

    Preferred Background

    Has worked in or provide relevant advisory services to multinational companies with a matrix organization.
    Masters-level academic degree from recognized University in Law or Accounting.
    Legal experience preferred, including
    Work in a prosecutor or regulatory agency/office with jurisdiction over corporate criminal/regulatory matters.
    Relevant work in an in-house legal department or at a major international or regional law firm, representing corporate clients in investigative, criminal or regulatory matters.
    Relevant accounting and audit experience (in-house or external), including work designing, auditing and implementing anti-fraud/corruption/money-laundering controls.
    Experience conducting and leading internal investigations
    Experience conducing disciplinary committees or panels, or otherwise supporting disciplinary processes
    Experience writing and deploying compliance policies and/or Codes of Conduct
    Experience designing, deploying, analysing, and/or using compliance risk assessments.
    Proven project management skills
    Strong commercial experience and skill set

    Competencies

    Strong written and verbal communication skills clear communicator who can write and speak simply, effectively and persuasively.
    Able to operate effectively in complex organisational and regulatory environments
    Demonstrated ability to partner effectively with others in addressing complex issues
    Able to work independently, including ability to identify and select own priorities, plan and execute.
    Adept at solving complex, business critical problems in a calm manner and with sound business judgment.
    Strong networker, internally and externally.
    Able to work well with ambiguity
    A team player with a strong ethos of collegiality and mutual respect.