Job Experience: Experience of 3 – 5 years

  • Convenience Retail Development Manager

    Convenience Retail Development Manager

    Job description

      Job Purpose:  

    As part of transition to Vivo Energy (VE) , the new Convenience Retail Development Manager will play a leading role in implementing Convenience Retail growth strategy across Operating Units in coordination with VE Convenience Retail (CR) Central Team.  

    Principal Accountabilities:  

    CR &NFR site & format database owner inc terms etc
    Support Network/site optimization manager in identifying sites and formats development
    Develop CR &NFR site refurbishment plan
    Support OUs in submitting Investment Proposals
    Projects follow up from identification to completion ( layout, capex, alliances, IP etc)
    Ensure Alliances are selected as per VE strategy and right terms are applied
    Training of CR managers on VE process and standards
    Provide ad-hoc analysis as may be required from time to time.

    Job Knowledge, Skills & Experiences:

    3 to 5 years experience in CR and Retail businesses management
    Academic Degree in a financial field eg.accounting, Managenent Information, planning, economics etc
    Solid understanding of Vivo Energy business model, essentially CR & Retail businesses.
    Analytical thinker and problem solver
    Good communicator [oral, written and presentation skills]
    Self-starter; able to drive change and run projects
    Effective inter-personal skills to work with the country management team and central teams
    Ability to manage priorities and tight deadlines
    High computer literacy (Excel, PPT, SAP)

  • Senior HR Consultant

    Senior HR Consultant

    Details:
    A Human Resource Consultancy firm is looking to recruit a Senior Human Resource Consultant. The overall role of the Human Resource Consultant will be to provide day to day human resource services and support in the areas of recruitment and human resource consulting per the clients’ requirements as well as source for additional clients and grow the business.
    Job Responsibilities

    Source for recruitment and human resource consulting projects.
    Meet with clients to understand their recruitment needs;
    Supervise the recruitment process from creation of the adverts to drafting and presenting a recruitment report.
    Liaising with clients on selection of candidates to be interviewed and ensuring second interviews with the client are scheduled and subsequently conducted.
    Scheduling psychometric assessments (if applicable)
    Following up with clients for final selection of candidate(s).
    Conducting reference checks on candidates.
    Liaising with various clients to understand their organizational needs.
    Carrying out organizational reviews, design and development for various clients.
    Performing job analysis and job evaluations.
    Undertaking salary surveys and job grading.
    Carrying out skills gap analysis/ skills assessment.
    Developing performance management systems for various clients.
    Developing human resource policies and procedures.
    Planning and on occasion delivering training as is requested by the clients

    Office Administration

    Responding to Request for Proposals, Expressions of Interest, etc.
    Drafting client contracts, engagement letters for new and existing clients.
    Supervise the updating of personnel files for internal and outsourced staff.
    Processing payroll on generating payslips for both internal and outsourced staff.
    Ensure that clients are invoiced in a correct and timely manner and following up on outstanding payments.
    Upsell the company services to existing clients.
    Receiving invoices and subsequently preparing monthly payments;
    Ensure statutory payments are done on time.
    Supervise the management of petty cash.
    Responding to general enquires.
    Provide weekly reports and other reports to the managing director as requested.

    Qualifications

    Bachelor’s degree in Human Resource Management or relevant field.
    3 – 5 years’ experience in a similar capacity.
    Good knowledge of Microsoft Office Suite.
    Experience in managing human resource issues for a companies with complex and growing human resource needs.
    Experience working in a customer-focused HR function.
    Be a member of the Institute of Human Resource Management (IHRM) or any other recognized professional HR body.
    Possess knowledge and experience of relevant labour laws of Kenya.
    Experience working in a customer focused HR function.
    Possess excellent verbal and written communication skills.
    Strong capacity in managing the recruitment and hiring process for external clients.

    Remuneration:
    Remuneration based on the level of experience.

  • Financial Systems Delivery Manager 

Principal Enterprise Architect 

Manager Analytics Systems Support

    Financial Systems Delivery Manager Principal Enterprise Architect Manager Analytics Systems Support

    Job Description
    We are pleased to announce the following vacancy in the Digital IT Department within the Technology Division.   In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Reporting to the Senior Manager Business Engagement – FS, COPS and CC, the position holder will be in charge of delivery of business products using Business Doman and IT knowledge. Leading a team of Architects and BAs, as well as virtual delivery teams. Break down complex requirements into simple trackable tasks. Be committed to high quality and delivery on time without compromise on scope.
    Job Responsibilities

    Responsible for leading virtual teams across IT to deliver the BU initiatives
    In charge of delivering of the BU products on time
    Ensure product stability within max 24 hours
    Solutions Design and specification
    Team Leadership
    Managing Capex Spend for systems relevant to them.

    Requirements

    Degree in Science/computer science/Engineering/Business related.
    Strong business acumen and mindset
    5+ years of software development experience in a busy IT development environment, 2 years of which must include experience in Business Analysis and Systems design.
    3+ years’ Experience in Technical Leadership of large IT projects
    Certification in Business Analysis
    Certification in Agile Project Management will be an added advantage
    Team player who is skilled at building up and managing stakeholder relationships successfully
    Ability to persuade stakeholders and to champion effective techniques through delivery
    Ability to drive initiatives without any formal authority in an ambiguous environment.

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  • Non Voice Contact Manager 

Zonal Sales Manager

    Non Voice Contact Manager Zonal Sales Manager

    Job description
    Airtel Kenya wishes to recruit for the position of Non Voice Contact Manager within the Customer Service Division. Reporting to the Customer Service Director, the incumbent’s role involves mapping customer experience requirements vs. employee capabilities across all non-voice contact points with the aim of developing world class customer experience, and employee skills and capability. Plan and execute Quality Assessment non-voice activities as per set standards and guidelines defined by management so as to improve Customer Satisfaction Index for the organization.
    Responsibilities include but are not limited to the following:

    Develop relevant Key Performance Indicators and tracking mechanisms/data for Service Recovery
    Manage and drive performance of service recovery and complaint management
    Drive process improvement initiatives
    Ensure Social Media customer engagement KPIs are met (Response rate and Response time)
    Implement initiatives to increase self-service base
    Conduct products review and ensure product design standards are met
    Develop governance model according to Business Process agreement and ensure adherence
    Create effective quality assessment processes to monitor management of customer queries, requests and complaints.
    Motivate, manage team performance and drive coaching

    Expected key results:

    Drive quality standards for Airtel customer base
    Formulate and Implement strategies on Social Media customer engagement
    Customer Empowerment
    Manage strategy and deployment of self-care and service platforms
    Mailbox and Customer correspondents Management
    Partner Management
    Implement quality monitoring and assessment strategies
    Driving CRM capability & work flow

    Qualifications:

    Bachelor Degree in Marketing, Business Administration or other related field.
    An MBA will be an added advantage
    5 years with a minimum of 3 years in training management and QA service delivery role, preferably within the Telecoms industry.
    Proficiency in Customer CRM platforms

    Competencies and behavior

    Able to handle, prioritize, multiple projects simultaneously
    Able to handle high level of confidentiality regarding company and employee information
    Fluent in English and able to articulate, express ideas and opinions
    Good Presentation Skills
    Strong problem solving skills, including ability to bring individuals or groups to consensus when divergent opinions exist.

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  • Account Manager

    Account Manager

    Job Description

    Department: Client Service
    Job Title Reports To: Managing Director
    Main Purpose of the Job: To drive the company’s growth in business volume and profitability
    Principal Responsibilities

    Maintaining and nurturing client relationships.
    Managing and promoting delivery to client expectations
    Achieving set business targets in both volume and profitability through growing billings from existing clients and recruiting new ones
    Accountable for creation and integrity of proposal and pitch through working with agency colleagues in developing suitable proposals that adequately answers clients’ briefs and optimizes the agency’s competitiveness in pitches
    Clearly and accurately writing reports, presentations and proposal documents.
    Developing content and delivering training to project staff in line with client initiatives and internal requirements
    Ensuring that timely client feedback is obtained for all projects through the established client satisfaction survey method

    Person Specification
    Education Qualification and Training

    Bachelor’s Degree in social sciences
    Professional qualification in marketing, preferably CIM
    Proficiency in computers

    Knowledge and Skills

    Ability to advise the client and solve problems
    Strong proposal and presentation writing skills
    Excellent project management skills
    Excellent communication and social skills
    Demonstrated excellent client relationships development skills

    Experience

    Experience with project execution and planning with agency
    5 years’ experience in client service management
    Proven 3 years’ experience in business development and prospecting

  • Project Accountant

    Project Accountant

    Kimetrica is currently seeking is a Project Accountant who will be responsible for Kimetrica’s accounts in Kenya. The Accountant shall be responsible for executing financial related activities to support and not limited to the implementation of projects. The accountant will provide support in other finance areas as necessary and maintain a positive working relationship with all office staff.
    The Accountant will work under the direct supervision of the Head of Finance and Operations and in close collaboration with accountants from other Kimetrica offices and branches. The Project Accountant will also liaise with Project Managers and Associates to ensure effective financial service delivery to Kimetrica projects.
    Responsibilities:

    Vendor Payments / Accounts Payable

    Make payments to utilities and suppliers and maintain accounts for creditors
    Enter all transactions into the accounting system (PROCAS & QuickBooks); identify the proper account codes for each transaction.
    Receive and process all invoices, expense reports and requests for payment.
    Prepare payroll and process statutory deductions of NSSF, NHIF and PAYE and remit as per set timelines.
    Ensure that salary is disbursed to all employees on schedule.
    Collect and verify timesheets, check for project codes and approvals.
    Verify expense reports and ensure timely payment of travel advances / settlement of expenses Ensure payment of consultants and casuals

    Accounts Receivable

    Assist in the billing and invoicing of clients Verify status of payments with clients and banks
    Cash Management and Banking
    Ensure that petty cash is managed efficiently and controls are observed
    Verify petty cash vouchers and field expenses Ensure full verification and reconciliation of bank statements

    Audit, Annual Accounts and Tax Returns

    Assist with tax computations and tax returns for all categories of tax.
    Assist in financial and statutory reporting
    Act as a custodian of accounting records, ledgers, revenues and operating expenses.
    Assist in the preparation of the Fixed Asset Register and inventory control
    Assist in preparation of accounts and other documentation for external audit.
    Assist in internal audit process and compliance with administrative controls. Ensure all taxation and legislative requirements are complied with at all times.

    Project Support

    Conduct research on market prices and wage rates for project budgeting
    Assist in preparation of project budgets
    Provide project financial reports and statements to staff as required
    Assist project managers in the financial management of projects
    Assist in the management of project assets6. Protect organization’s value by keeping information confidential.
    Assist in Kimetrica accounting and financial management as required.

    Qualifications
    Essential Qualifications

    Part or full CPA (K)
    3 to 5 years work experience in accounting for a medium to large company
    Computer literate with use of internet, excel and QuickBooks accounting software
    Keen attention to detail e. High levels of integrity, honesty and confidentiality

    Qualification Preferred

    Strong quantitative and analytical skills
    Accounting degree or equivalent preferred
    Strong English language communications
    Knowledge of project-based accounting methods preferred
    Team-oriented

    Terms and Conditions

    Opportunities for specialised training in project based accounting
    Nairobi based with some regional travel.
    Competitive salary and benefits
    The position is full time
    Opportunities for rapid career development in a young and growing company

  • Medical Officer 

Senior Accountant 

Accountant / Cashier 

Chief Nurse / Matron, Deputy Chief Nurse 

O.T Technician 

Optometrician 

Lab Technician 

Pharmacist / Pharmatech

    Medical Officer Senior Accountant Accountant / Cashier Chief Nurse / Matron, Deputy Chief Nurse O.T Technician Optometrician Lab Technician Pharmacist / Pharmatech

    Job Description

    Qualifications
    MBchb
    Years of Experience
    Min 3-5 years
    Candidates With Hospital Experience Will Be Preferred.

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  • Executive – Marketing (Distribution)

    Executive – Marketing (Distribution)

    Job Description

    Vertical / Department: Distribution
    Level: L3
    Key Responsibilities:

    Research and analyse market trends, demographics, pricing schedules, competitor products, and other relevant information
    Track product-wise marketing and sales data and create reports for further dissemination to the business heads / marketing head
    Track and recommend market segmentation & product positioning
    Analyse competitor trends and marketing strategies
    Oversee and develop marketing campaigns for the business in various markets
    Drive communication and promotional campaigns within the markets
    Develop repository of credible market information through both primary and secondary research
    Evaluate and drive usage of social media as a communication platform to targeted audiences
    Liaising with external partners including OEMs, marketing agencies, vendors/suppliers to deploy marketing strategy of the business
    Leveraging multiple mediums of marketing/advertising including trade shows, digital marketing and other OEM led initiatives

    Educational Qualifications:

    Graduate

    Relevant years of Experience:

    Between 3-5 years of experience

    Reports To:

    Head, Marketing (functionally)
    Head, Sales (administratively)

    Industry Preference:

    FMCG, Telecom, Automotive

    Skills & Competencies:

    Collaboration & team work
    Communication skills
    Analytical skills
    Drive for results
    MS Excel & Powerpoint

    Location: Lagos / Nairobi

  • Consumer Market Research Manager 

Information Technology Internship

    Consumer Market Research Manager Information Technology Internship

    Description
    Are you an intellectually curious individual who is passionate about uncovering human needs and desires?
    If so, then a role in the Consumer and Market Knowledge (CMK) organization is for you!In CMK, we directly influence business strategy, product design, pricing, media investments and much more. We use our boundless curiosity to discover what consumers want, why they want it & how we can we influence them through immersive exploration, in-depth analysis and good research.We answer questions like: What should our brands stand for? Who are our target shoppers and how do we best reach them? How can we invent exciting in-store & on-line shopper experiences?

    You will act as an internal, active and influential business strategy consultant, whose role it is to ensure that consumer and shopper insights are the foundations of our business strategy and execution.
    You will be part of a multi-functional business team, working closely with Brand Management, Finance, Sales, Research & Development and others, constantly exploring new opportunities for business growth.
    Your key to success will be your ability to build on and combine soft skills with analytical skills, and use integrative thinking to convey research findings to drive actions with your key business partners.
    We believe people are endlessly fascinating and there’s always something new to discover. One day you could be exploring human decision-making & how the brain works and another deep-diving into big data sets to spot patterns and create learnings to shape P&G business strategies.
    You will be growing your skills day-in, day-out, by connecting with internal & external experts to explore new ways to learn and by exchanging your findings with the CMK family.

    So, here’s your opportunity: join CMK and help us anticipate what consumers want and find out what they need.

    You will have business responsibilities from Day 1 – You will start of working on key brands from the beginning. Over time, as you expand your impact on the business, your responsibility and ownership will quickly grow.
    You’ll be recognized state of the art Marketing Research skills – We will constantly help you improve your knowledge and management abilities.
    You will receive continuous coaching & mentorship– We are passionate about our work. We will make sure you receive both formal training and as regular mentorship from your manager and others.
    You will work in a dynamic and respectful work environment – We live our Purpose, Values, and Principles daily. We value every individual and encourage initiatives promoting agility and work/life balance.

    Qualifications

    Bachelor’s/Master’s degree with 3-5 years of relevant experience (Preferred)
    Strong analytical skills using multiple data sources
    Team orientation, “can-do “attitude and ability to deliver breakthrough results
    Creativity, innovation, follow-through, communication, and priority-setting
    Data Analytics, Social studies or anthropological /psychology background a plus (optional)
    Ability to play a key role and influence across levels and functions

    We are an equal opportunity employer and value diversity at our company. Our mission of Diversity and Inclusion is: “Everyone valued. Everyone included. Everyone performing at their peak”.
    For over 180 years, Procter & Gamble has created some of the world’s most successful brands, including Pampers®, Ariel®, Tide®, Pantene®, and Gillette®. We believe in serving the consumer and ensuring our organization, talent and brand building reflects the diversity and needs of the approximate 5 billion people around the world we serve through our brands. We value leadership as well as mastery and offer fulfilling career opportunities that make us an unbeatable force in our industry

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  • Base Administrator

    Base Administrator

    Objective 1: MANAGEMENT OF THE FINANCES OF THE BASE
    Activities under this objective include:
    Activity 1: General Finance:

    Responsible for finance at base level,
    To ensure proper implementation of Action Against Hunger’s financial rules and procedures.
    Responsible for the financial authorization of the expenses done on the base in compliance with financial procedures and monthly cash forecast
    Record all working advances in the advance book and follow up on their clearance by staff on a timely basis.
    To ensure that each cash & bank transaction is justified by an appropriate invoice/receipt, and to ensure the quality of receipts (name, patent no., stamp, description, date, amount, etc.)
    Responsible for proper & regular filing of all finance documents at the base.

    Activity 2: Budget Management

    Where required and in consultation with the Head of Base Isiol, provide inputs to budget proposal design and procurement plan design.
    Check availability of funds for all activities and expenses- validate the procurement requests and SPOs
    Hold monthly Budget Follow Up(BFU) meetings at base level and communicate feedback to Nairobi Finance office
    Ensure that correct budget lines are used for each activity & expenses- link to PFU and BFU

    Activity 3: Cash & Bank Management:

    To ensure respect of Action Against Hunger’s finance procedures and Cash Management Policy at the base level.
    Monthly cash and bank reconciliation
    Ensure safekeeping of Action Against Hunger funds and assets
    Make cash count at least once a week and also at the end of each month (in writing )
    Consolidate the base cash forecasts. Ensure liquidity at base level- sending balances to Nairobi , follow up on transfers to bases
    Ensure base expenditures are in line with the approved cash forecast, analyze discrepancy between actual expenditures and cash forecast

    Activity 4: SAGA:

    Record all transactions in the SAGA cashbook in full respect of internal saga rules. This cashbook & bank book must be updated on a daily basis to be able to verify the physical bank & cash balance at any time.
    Ensure that correct budget lines are used for each activity & expenses- link to PFU and BFU
    Accountable for the SAGA monthly closing: check all books and transmit all documents before the 4nd of the following month to Nairobi finance team.

    Objective 2: MANAGEMENT OF THE HUMAN RESOURCES AT THE BASE
    Activities under this objective include:
    Activity 1:Administration of Employment practices

    To ensure the implementation of the staff regulation in the base,
    To ensure the proper communication within the base concerning administrative issues,
    To implement all HR procedures, projects and initiatives in the base and to propose to the Head of Base on new procedures where required,
    To maintain an accurate staff database of the staff in Isiolo, management of leave to include leave plans and leave follow up
    To ensure the Payroll Alteration Forms are remitted to Nairobi HR on the 15th of every month for payroll processing.
    Responsible for all HR filing in the base to include recruitment files, personnel files etc.

    Activity 2:Employee Resourcing (HR Planning, Recruitment& Selection, Induction& Orientation)

    In collaboration with the Head of Base, participate in the recruitment and selection process at the field level to include preparing JD’s, job adverts, receiving and sorting applications, preparing interview materials, interview schedules, contact candidates for interviews and help set up for interviews
    Working closely with the HR Manager, prepare recruitment documentation to include the recruitment matrix and conducting reference checksTo assist the Head of Base in theorientation and induction of new staff at the base. This includes, preparing an induction schedule for new staff, collecting all documents from new employees as per the employee personnel checklist and opening employee personnel files for all new employees as well as assisting in conducting comprehensive HR induction at base leve.
    In consultation with the Head of Base , advise on staffing needs including need for new hire and/or reduction.

    Activity 3: Employee Relations

    Responsible for staff welfare at the base level to include but not limited to staff meetings, medical, contributions etc.
    To ensure that each disciplinary action is justified, compliant to the law and staff regulation, and validated by the Head of Base in conjunction with HR Nairobi.
    To prepare for the base all proposition regarding changes in the HR policy, i.e. food baskets, organization chart, comments on the salary grading structure and to be communicated to the Head of Base who will liaise with other coordination
    Be a change champion for HR initiatives and projects at the base level
    Working closely with the Head of Base, assist in the implementation of HR projects and initiatives at the base level

    QUALIFICATIONS
    Required Education:

    Degree in business related Field : Finance/Accounting.
    Professional qualification of CPA will be added advantage
    Basic knowledge of and interpretation of the Kenyan labour laws

    Preferred Skills/Competencies:

    Excellent analytical and writing skills..
    Problem Solver.
    Compatability for both independent and team work.
    Persuasive and confident communicator,able to deal with senior colleagues throughout the organisation.
    Persistence and assertiveness combined with tact and diplomacy
    3 -5 years experience in busy organisation or Non profit organisation
    Demonstrated flexibilty and or adaptability.
    Excellent organizational and planning skills
    Good writing skills.
    Good management and representation skills
    Good interpersonal skills
    Strong leadership skills
    Ability to work in a high pressured environment

    Reporting responsibilities

    Base Treasury and Cash Count,
    Monthly accountancy and supporting documentation
    HR monthly reports
    Payroll Alteration forms

    What Action Against Hunger will offer:

    Start date: Immediate.
    Duty station: Isiolo.
    Remuneration package: Very Competitive salary package with additional benefits to include:
    Career development opportunities with Action Against Hunger
    Training opportunities
    Comprehensive medical cover for self and dependents
    Opportunity to work in a good and friendly environment with a dynamic and motivated team
    Action Against Hunger will not cater for relocation expenses