Jobs Kenya

Job Experience: Experience of 3 – 5 years

  • Sales Manager Receptionist Industry Manager Country Manager

    Sales Manager Receptionist Industry Manager Country Manager

    Description
    We are looking for someone with passion, energy, intellect and drive that can bring fresh ideas, an analytical mind and a dedication to growing the Amanbo.com. This is a great opportunity for a strong E-commerce B2B business professional with experience prioritizing activities, leading both internal and external partners.
    Responsibilities:
    Responsible for obtaining profitable results through the sales team by developing the team through motivation, counselling, skills development and product knowledge development.
    Manage the sales administration function, operational performance reporting, streamlining processes and systems wherever possible, and advising senior management on maximising business relationships and creating an environment where customer service can flourish.
    Responsible for managing the sales team, developing a business plan covering sales, revenue, and expense controls, meeting agreed targets, and promoting the organisation’s presence throughout Kenya.
    Assist in the development of the annual marketing plan, specifically advising on: realistic forecasts for each product and territory (based on historical data, market trends, competitive activity, promotional strategy and sales effort), realistic costs of operating the sales force; and sales promotion programme plans.
    Responsible for the planning, recruitment, direction, organisation and control of sales representatives to accomplish specific objectives.
    Responsible for monitoring the performance of the sales team by establishing a system of reports and communications involving sales reports, cyclical sales meetings, one on one meetings e.t.c.
    Plan and implement a specific appraisal system that describes the responsibilities and performance standards for each member of the sales team, set individual territory sales and comission targets and administer the commission plan.
    Personally observe the performance of sales representatives in the field on a regular basis.
    Provide high standards of ongoing training for the sales representatives so that they possess sufficient amanbo.com knowledge and technical knowledge to present information on the company’s products in an accurate and balanced manner.
    Lead and schedule weekly meetings with sales team and county manager.
    Coach and develop direct reports.
    Implement performance plans according to company procedure.
    Embody company culture and maintain high sales employee engagement.
    Collaborate with Marketing Manager on e-commerce marketing initiatives.
    Meet pre-determined revenue goals through the activities of direct reports.
    Ensure correct usage of CRM and other sales applications.
    Train and ensure adherence to sales process.
    Qualifications:
    Bachelor’s degree/ Diploma; business and marketing majors preferred.
    Three to five years in a sales Manager role; within industry preferred.
    Strong intrapersonal skills.
    Exceptional written and verbal communication skills.
    Familiarity with data analysis and reporting.
    Hardworking, persistent, and dependable.
    Positive and enthusiastic.
    Below 35years.
    Knowledge on how e-commerce business B2B operates plus.
    Requirements:
    Team Player – a sincere willingness to place the team above yourself. Able to work be able to deliver the highest standards of managerial.
    The ability to recruit sales executive staff and monitor performance.
    Excellent interpersonal skills at all levels, including people-management, leadership and both written and verbal communication skills.
    Must be familiar with computer software programs e.g.power point, Word, Excel etc.
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  • Technical Service Manager Business Development Officer / Credit Officer

    Technical Service Manager Business Development Officer / Credit Officer

    Job Summary: Managing all Technical operations and delivering an excellent guest experience.
    Able to read, interpret blueprints for repair works and familiar with electrical, plumbing and mechanical and health codes.
    Key Responsibilities
    Responsible for scheduling and performing preventive maintenance
    Provide support for other operating departments and guest activities
    Inspect entire engineering functions and prioritize tasks
    Ensure all lighting fixtures are in proper condition in all public areas, guestrooms, function rooms and all other areas in the hotel
    Work hand in hand with other technicians in resolving guest complaints and all other engineering related tasks
    Submit to the engineer the material and spare requirements for his section
    Document parts replaced and repaired
    Ensure all maintenance requests related to the electrical section are handled daily with all requests from guests being given first priority.
    Implement preventive and breakdown maintenance of all electrical appliances and submit a weekly report of the same to the chief engineer
    Carries out electrical installations within the building
    Ensure that all hazardous installations or equipment are isolates and a warning sign indicating “EQUIPMENT OUT OF ORDER-DO NOT OPERATE” FIXED.
    Responsible for testing the electrical stand-by generator on weekly basis
    Ensure that all electrical distribution panels rooms and workshop are maintained in a clean condition
    Supervises and assists in taking a daily record of all the electrical meter readings and submits to the Plant room Technician for preparation of the Daily Utility Reports
    Carries out weekly inspection on all electrical appliances and distribution system within the building and submits a report of the same to the General Manager
    Maintain department budget for all maintenance related items
    Recommend improvement for annual audit including energy efficiency, alternative power and conservation action
    Advises the storekeeper on what items to order for the Electrical section
    Participate in any training/development schemes as required by management
    Be completely conversant with Hotel Health and Safety Policy and procedures
    Develops plans, procedures, and activities to support business recovery when problems occur including backup and restoration procedures, vendor agreements, spare parts, data retention, and restoration planning.
    Ensures acceptable levels of performance in networked systems. This task involves a high degree of technical knowledge and effective management procedures within the Technical Services Team.
    Desired Competencies
    Ability to spot and resolve problems efficiently
    Mastery in delegating multiple tasks
    Communication and leadership skills
    Ability to manage personnel and meet financial targets
    Guest oriented and service minded
    Demonstrate ability to motivate and manage a diverse team
    Education:
    3-5 years professional experience in a similar position
    Degree in Electrical Engineering and any other related field
    City and Guild certificate in engineering
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  • General Manager

    General Manager

    Ref: AD/09/09/16 Location: Kisumu Hotel Grade 13
    Qualifications for the General Manager Job
    Applicants must be holders of a Masters Degree in Hospitality Management with at least three (3) years experience in senior management of a hotel OR
    Bachelors’ degree in Hospitality Management with at least five (5) years management experience in a busy hotel rated three stars and above.
    The General Manager must possess strong communication skills, demonstrate outstanding leadership and problem solving skills and be a team player.
    The General Manager must be computer literate and conversant with the latest hotel and hospitality software packages
    General Manager Job Responsibilities
    Planning and managing catering, accommodation and other hotel services
    Development and implementation of hotel policies
    Preparing budgets and financial planning for the hotel
    Setting targets and achieving the targeted sales and profits
    Maintenance, renovations, furnishings and improvement of hotel facilities
    Human resource management of hotel staff
    Ensuring all guest related issues are resolved promptly in line with hotel policies
    Note: This position shall be tenable for a contractual period of Three (3) years based on annual performance assessment, upon which the holder shall be eligible to apply for another term.

  • Project Officer – (Ref:2016/53) Project Officer – (Ref: 2016/52)

    Project Officer – (Ref:2016/53) Project Officer – (Ref: 2016/52)

    (Ref:2016/53)
    JOB SUMMARY
    The project Officer report to the Team Leader Garissa Region and work through and with Local Implementing Partners (LIPs), APHIAplus consortium, GOK structures at national, county, district and community levels to ensure APHIAplus IMARISHA Service Delivery to marginalized, vulnerable and underserved populations -PLHIV and Orphans and Vulnerable Children (OVC) affected by HIV/AIDS according to existing government /PEPFAR guidelines and to deliver on USAID/Kenya Strategic Goal for health: “Sustained improvement of health and well-being for all Kenyans”.
    SPECIFIC RESPONSIBILITIES:
    The project officer is responsible for executing project strategies that would promote a holistic and integrated approach to addresses social determinants of health and sustainable delivery of services. By providing the required technical direction to LIPs and working with GOK, the project officers will contribute to the improved well-being of marginalized, poor and underserved populations particularly the PLHIV and OVC targeted by APHIAplus IMARISHA. Other responsibilities will include but not limited to:
    Create household’s linkages with savings and loan schemes, micro-insurance, entrepreneurship and vocational and job-readiness training opportunities
    Support LIPs to mentor, transfer skills, to the PLHIV/OVC at households so that they understand the interplay between diet, nutrition and hygiene, especially to special nutritional needs of PLHIV and children especially those under five.
    Work hand in hand with Livelihoods Officer to support interventions and strategies that increase food security, improved nutrition and sustainable livelihoods amongst the OVC/PLHIV households
    Marginalized, poor and underserved groups have increased access to education, life skills, and literacy initiatives through coordination and integration with education programs
    The Project officer will work with LIPs to ensure marginalized, poor and underserved groups (PLHIV and OVC) have access to education, life skills and literacy initiatives that ultimately contribute to better health.
    Support initiatives that improve community early childhood development programs
    Work with LIPs and other consortium partners to ensure marginalized, poor and underserved groups (PLHIV and OVC) have access to clean water, sanitation and hygiene practices to limit the spread of infections
    Support initiatives that increase hand washing with soap at the household level.
    Support access to clean water at the household
    · Promote initiatives that address child maltreatment and stigma and discrimination by improving and expanding social and protective systems and services in public and private sectors.
    Work with government line ministries and other stakeholders to extend government strategies, policies and protocols regarding protection of children and PLHIV at community level
    Provide leadership to mobilize multi-sectoral coordination (justice, health, social services) to reduce and child maltreatment.
    Work with government, LIPs and other stakeholders to ensure the marginalized poor and underserved populations (HCBC/PLHIV) have access to suitable shelter and care.
    Support the IPs to identify and work with community supportive systems and structures for improved wellbeing for the OVC/PLHIV, at household and community level
    Improved home based health practices with a special focus on the high impact interventions.
    Work with the MOH and Partners to ensure PLHIV and their families receive quality HCBC services a per the National HCBC and PEPFAR guidelines
    Agency-wide Competencies (for all CRS Staff):
    These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
    · Serves with Integrity
    · Models Stewardship
    · Cultivates Constructive Relationships
    · Promotes Learning
    MEAL COMPETENCIES
    Within the agency’s MEAL Competencies Model, these are identified as key MEAL competencies related to the project officers’ roles and responsibilities.
    · MEAL in Design
    · ICT for MEAL
    · Learning
    · Management in MEAL
    SUPERVISORY RESPONSIBILTIES
    None
    KEY WORKING RELATIONSHIPS:
    Internal: Project Officers are key members of APHIAplus NALs Unit team responsible for skills building and transfer through mentorship and accompaniment of IPs, GOK and the community to ensure APHIAplus NALs service delivery. They are expected to work closely with other CRS programming units to ensure a holistic and integrated and comprehensive approach of the project as detailed in the proposal.
    External:**
    Externally key functions include representing CRS in various forums and forging relations with the APHIA Plus consortium, GOK, IPs, other stakeholders and the community. Ensure that CRS mandate of skills building, mentorship and skills transfer in areas social determinants of health in regard to OVC and HCBC in APHIAplus NALs is implemented in tandem with the Project strategies.
    REQUIREMENT QUALIFICATIONS AND EXPERIENCE
    A. KNOWLEDGE
    · At least a university degree in Sociology, Anthropology, Nursing, Public Health or other relevant area of study
    · Have solid 3-5 years working knowledge and experience in the areas of OVC, HCBC, CT, Counseling, ART among pastoral and nomadic populations of NAL.
    · Good experience dealing with a multifaceted and integrated OVC/HCBC and HIV/AIDS projects, preferably in an NGO setting.
    · Good knowledge of GOK HIV policy framework
    B. SKILLS AND ABILITIES
    · Experience in implementing US Government-funded projects.
    · Ability to transfer skills and knowledge through, training, mentorship and accompaniment
    · Demonstrated ability to work with various teams.
    · Excellent written, oral communication in English and Kiswahili
    · Excellent computer skills (Microsoft Office Programs).
    · Demonstrated ability foster integration in programming approach
    · Excellent understating of GOK and USAID operating procedures
    C. REQUIRED BEHAVIOURAL COMPETENCIES
    · Serves with Integrity
    · Models Stewardship
    · Cultivates Constructive Relationships
    · Promotes Learning
    · Actively promotes safety and security
    REQUIRED FOREIGN LANGUAGE
    None.
    REQUIRED TRAVEL
    Travel to project implementation sites.
    Disclaimer:
    This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.
    Locals are encouraged to apply
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  • Child Health Technical Assistant

    Child Health Technical Assistant

    Responsibilities of the Child Health Tech Assistant Job
     
    The Child Health Technical Assistant will work closely with the Regional Education Programme Officer and other staff in the region office to facilitate effective implementation of the health component of the Tayari Programme.
    He/she will liaise with the Ministry of Health at the County level and work closely with Community Health Assistants (CHAs)( in providing technical support to Community Health Volunteers, teachers and school community on the child health component activities of the Tayari programme.
    She/he will participate in relevant technical meetings both at the County- and Sub-County In addition, she/he will carry out monitoring of the hygiene promotion activities through regular visits to ECDE centers In collaboration with MoEST and MoH.
    She /he will provide supervisory support, mentorship and on-the-job capacity building to ECDE teachers, CHVs and CHAs.
    The Health Technical Assistant will prepare monthly/quarterly/annual progress reports and submit to RTI for sharing with the management of ministries and other relevant stakeholders.
     
    Child Health Tech Assistant Job Required qualifications and experience
     
    Minimum Bachelor’s degree in Public Health, Community Health or a related field.
    Three to Five years of experience implementing and monitoring child health and nutrition programs, including facilitating community-based training in Kenya.
    She/he needs to have a good understanding of the MoH Community Health Strategy, other complementary community based activities and child health and nutrition services at community level.
    Understanding of MoH health reporting systems at community and health facility level.
    She /he needs to have sound technical knowledge of global and national school health policies, guidelines, strategies and best practices including Water, Sanitation and hygiene.
    Previous experience in school health programmes and early childhood development context is an added advantage.
    Experience in development of training materials and capacity building of government or civil society organizations on child health and nutrition issues is an added advantage.
    Familiarity with participatory hygiene and sanitation transformation (PHAST), community led total sanitation (CLTS), school led total sanitation (SLTS) and children hygiene and sanitation training (CHAST) approaches.
    The ideal candidate will possess strong organizational and have experience implementing donor-funded projects.
    She/he will also have a high level of proficiency in both oral and written English and Kiswahili languages.

  • GIS Analyst, Africa Region

    GIS Analyst, Africa Region

    ESSENTIAL FUNCTIONS The GIS Analyst supports The Nature Conservancy’s Africa Program at all levels from basic cartography and data creation/management to complex spatial analysis. S/he will work closely with and report to Smart Growth Director in the Africa Program. The position requires experience and/or a willingness to learn central concepts related to the conservation of terrestrial, freshwater and marine ecosystems, as well as climate change. It requires strong problem solving skills and a creative attitude towards answering difficult spatial questions over broad geographies.S/he will manage a centralized geospatial database, including developing and maintaining all documentation for data acquisition and data management. S/he will perform data analysis; design and produce advanced complex queries and professional reports, process spatial and other relational data sets derived from cartographic and tabular source material, provide hardware and software support, produce maps and other graphic products, and write reports. S/he will also participate in conservation planning at various levels. RESPONSIBILITIES AND SCOPE • Geospatial data analysis and management: Acquire and manage large spatial datasets for all projects while evaluating data quality and value. Identify and fill data gaps through a) publically available sources, b) developing partnerships or c) creating the geospatial data themselves. Conduct landscape analyses to assess ecological integrity and identify potential priority sites using standard spatial analysis and modeling tools. Integrate spatial data with field surveys to document ecological systems in project areas using standard methods and techniques. Excellent organizational skills and attention to detail are essential.• Cartographic and information requests: Produce professional-quality cartographic products and spatial data to support program staff and partners; provide interpretation as needed.• Innovation: Participate in the ongoing development of new tools, methods, processes, and techniques that improve conservation action in The Nature Conservancy’s conservation priority areas and thematic opportunities.• Communications: Communicate the role of The Nature Conservancy in the conservation of lands and water, and explain the utility of science-based conservation to partners. In collaboration with the Conservation Director and Africa TNC Program Managers, communicate regularly with key project partners and others to maintain strong partnerships and facilitate effective conservation.• Coordination: Serve as the point person for the GIS team and local partners with regard to the software licensing, training and other organizational-wide opportunities.• Capacity building: Improve staff and partners’ basic knowledge of maps, spatial data and analysis. Develop relationships with local universities and organizations to train and develop GIS professionals with expertise in conservation GIS science. MINIMUM QUALIFICATIONS • Master’s degree and 3 years, or a Bachelor’s and 5years related experience, or equivalent combination of education and experience. Background must include experience with geospatial software, as related to responsibilities described above.• Experience in designing and maintaining a spatial database to meet organizational needs. • Demonstrated experience developing and implementing multiple, complex projects in an unstructured environment, setting realistic deadlines and managing timeframes.• Experience training individuals and groups.• Experience working with ESRI ArcGIS and the Microsoft Office software package.• Experience interpreting image analysis, complex spatial analysis, data modeling and landscape scenario analysis.• Communicating clearly via written and spoken means in English. Knowledge of Swahili is desirable.• Ability to produce professional-quality cartographic products.PREFERRED KNOWLEDGE, SKILLS & EXPERIENCE• Graduate degree in biological, ecology, geography, or information sciences with over five years of relevant professional experience. Background must include extensive experience with geospatial software, as related to responsibilities described above, with education or experience in ecology and/or conservation science.• Experience with Google Earth Engine.• Knowledge of web mapping and ArcGIS Online.• Familiarity with spatial modelling and statistical tools, such as InVEST, R, SWAT, Marxan, etc.• Ability to work effectively with others under pressure and tight deadlines. Capable of working independently to complete projects.• Excellent graphical communication skills. Ability to write technical reports utilizing available resources.• Willingness to travel throughout the project areas such as those in Kenya, Tanzania, Zambia, Namibia, Seychelles, South Africa, and Gabon.• Comfort articulating and advocating for The Nature Conservancy’s conservation mission.

  • Manager – MFS Training and Processes

    Manager – MFS Training and Processes

    Role Purpose: To manage the systems, Products & Services training within the division Ensuring all Mobile Financial Services processes and procedures are well documented and are aligned to customers’, agents’ and merchants’ expectations.
     
    Key Duties and Responsibilities
     
    Conducts training needs assessment by collecting information pertaining to work procedures, work flow, and reports; understanding job-specific functions and tasks.
    Designs training manuals by identifying and describing information needs; using available software programs to develop the training material; submitting initial versions for review; revising and editing final copy.
    Maintains safe and healthy training environment by following organization standards and legal regulations.
    Conduct training classes ensuring train the trainer methodology is used to disseminate all training material into the channels.
    Maintain the highest quality of service by establishing and enforcing organization standards.
    Evaluate the training requirements by evaluating the duties of the MFS job descriptions as well as team analysis of the MFS team. Maintains technical knowledge by attending educational workshops; reviewing publications.
    Undertake leadership in the tracking and follow up of all MFS training activities within the division.
    Maintain strong ties and consistent communication with HR, Customer, Agent and Merchant facing Departments, Technical and Marketing teams to capture appropriate commercial requirements and manage technical implementation and project timelines.
    Establish KPIs, conduct monthly performance evaluations and plan staff training and skills improvement.
    Document and continuously update the new & existing mobile financial services products and services processes and procedures.
    Comprehensively test all new products and services or changes to existing products and services
    Perform new product/service reviews to determine whether the internal staff are well informed on product and services as per defined procedures and provide documented recommendations.
    Timely documentation of all reviews made on mobile financial services processes and procedures after consultations with the necessary team heads and teams.
    Escalate to the Process Manager recommendations on identified gaps in the processes and procedures and on the procedures audit link.
    Timely submission of comprehensive reports to the HOD as defined from time to time within agreed timelines
    In liaison with the necessary workforce management team, provide weekly reports on staff training schedules on new/modified products and services prior to product/service launch.
    Carrying out comprehensive tests as per agreed timeframes.
    Ensure any process and/or procedure changes are communicated to the mobile financial services division within 24 hours of approval.
     
    Academic / Professional Qualifications
     
    Degree, Bachelor of commerce, Marketing, Project Management commercial focus preferred
    3-5 years relevant experience in a managerial or specialist role within a Telecommunications or Financial Services environment, having being exposed to multiple disciplines.
    Relevant experience in product operation role within a product development environment, having being exposed to product development processes and support.
     
    Professional Skills:
     
    Project Management – experience in documentation of project processes.
    Customer focused – passionate about delivery of results to internal and external customers
    Solid understanding of market, competitors, & customer.
    Strategically Oriented – solid understanding of the integrated set of products and services included within the MFS portfolio; able to identify opportunities and define and implement these opportunities.
    Strong Analytical skills – able to assess reports, identify issues, root cause, and recommend solutions, expert spread sheet skills a distinct advantage.
    Financial Management – develop and manage budgets, drive down costs wherever possible.
    Strong leadership skills.
    Presentation and communication skills – superior, both written and oral.  Experience in report writing