Responsibilities:
We are currently looking for a Senior Associate, mHealth to join the mHealth team, the position reports directly to the mHealth and Connectivity team lead and will oversee country communication on connectivity deliverables and guide the design and development of the team’s mHealth solutions from concept to handover in collaboration with CHAI country teams. The Senior Associate, mHealth will oversee the maintenance and improvement of existing systems, and document requirements for testing, support and upkeep to ensure ease of solution replication and long term sustainability. Additionally, the Senior Associate, mHealth will assist the mHealth team leader in ensuring in-country project/s objectives are delivered in a timely and efficient manner, as well as work closely with global and local mHealth team programmers to ensure the success of all mHealth and connectivity health systems.
ESSENTIAL FUNCTIONS
Improve connectivity deliverables and develop draft reports with support from supervisor. Deliverables and reporting will include number of facilities with diagnostic devices connected per country, # of patient results transmitted through a mHealth solution, uptime and usage of national dashboards to track indicators and uptime and usage of lab information systems
Work with country teams / end users to define technology product requirements for in country system development and then define the implementation plan. Manage communication and expectations throughout development process.
Lead design and user experience processes for all team products; serve as the primary end-user advocate.
Visit rural locations to understand root causes for system problems, document functional requirements for the development, maintenance and support of mHealth solutions; leverage the solutions for creative problem solving.
Oversee technical work of developers to make sure that the quality of the user experience as well as the code is consistently high.
Support mHealth team leader with strategy and relationship management with external technology firms, which enable global mHealth work to drive efficiencies across countries..
Develop coordination and resource sharing opportunities between countries.
Other responsibilites as needed
Qualifications:
We are seeking a highly motivated individual with outstanding credentials, management experience, and some exposure and/or strong interest to work with technology-based solutions for health. S/he must be able to function on and with flexibility and have a strong commitment to excellence. CHAI places great value on relevant personal qualities: resourcefulness, responsibility, tenacity, independence, energy, and work ethic. The right candidate will have a strong interest in innovation and technology, with a passion for creative problem solving.
Bachelor’s degree with 3-5 years of experience working on new product development in the social enterprise, non-profit, or private sector space.
Strengths in strategy development and design; deep understanding of solution development, business models, and market-based innovations strongly preferred.
Experience in mobile or technology industry is preferable
Experience with DHIS2, ODK, OpenMRS or OpenLMIS
Solid understanding with previous work experience in HTML, CSS, Javascript and databases.
Excellent written and verbal communication skills, including the ability to prepare and deliver compelling presentations
Strong analytical, problem solving, and quantitative skills
Ability to think strategically, handle ambiguity and work in a fast-paced, limited-structure, multicultural environment
Ability to learn on the job quickly
Detail-oriented with strong organization skills
Ability to handle multiple work streams simultaneously and work independently
High level of proficiency in Microsoft Excel, PowerPoint and Word
Ability to travel 75% internationally
Advantages
Experience with Python, RoR, Django or Java
Experience living or working abroad, particularly in developing countries
Pharmaceutical / healthcare industry experience
Experience starting a business or working in a small stage startup
Experience working in management consulting, information technology, or similar environment
Experience taking an idea from concept to development to large-scale implementation
Familiarity with global health issues
Job Experience: Experience of 3 – 5 years
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Senior Associate, mHealth
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Health Officers
The position holder will be responsible for the planning and coordination of the 2017 Election Preparedness Project, this role will be pivotal in increasing to strengthen the resilience of the population in Nairobi and Kisumu Counties to prepare for possible tension and violence during the electioneering period in Kenya.
Responsibilities:
Ensure that MOUs are signed between the County/sub-counties and local Implementing Partners (LIPs), and the Malteser International
Organize start up meeting with the County Rapid Response Teams
Organize and coordinate trainings in collaboration with the Ministry of Health as per the National curriculum for the selected project sites for following cadres:
County Rapid Response teams (including County Health management team and hospital teams) Health Care workers & Community Health Assistants (CHAs)
Community Health Volunteers (CHVs)
Community leaders
Work closely with Community structures to ensure they provide community awareness on pre-hospital care and emergency preparedness
Ensure stockpiling of supported health facilities with drugs, consumables and equipment
Provide technical assistance at specified health facilities in areas that are relevant to the project including management of ICT component
Collaborate with LIPs and relevant stakeholders for improved health outcomes
Provide scheduled support supervision of activities in projects sites and catchment area to ensure quality service is provided that is responsive to needs on the ground
Support necessary linkage between the supported facilities, Community, HMTs and other stakeholders to ensure successful implementation of the project
Represent Malteser International emergency/cluster coordination meetings, workshops and stakeholder forums
The Project Officer prepares accurate and timely technical reports on a monthly and quarterly basis for all project related activities showing achievements against targets
Qualifications:
3-5 years of field experience in health preferably emergency health
Bachelor Degree / Higher National Diploma in Public Health, Nursing, Clinical Medicine or other health related course
Additional training in Emergency preparedness will be an added advantage
Familiarity with Nairobi and Kisumu MOH setup
Training of Trainer skills are essential for this role
Demonstrated collaborative approach including working with Government officials and with good negotiation skills, patience, diplomacy and tact
Valid driving licence
Fluent English and Swahili oral and written language skills
Excellent interpersonal and teamwork skills, working with different groups, partners and nationalities
Strong initiative and self-motivated, with a strong commitment to teamwork and humanitarian principle
Ability to prioritize work according to importance while multitasking and meeting tight deadlines
Flexible, enthusiastic and willing to learn from others
Ability to cope with high workload and stress and identify priority activities and assignments, and adjust priorities as required
Ability to establish and maintain good working relationships in a multi-ethnic, multi-cultural and multi-disciplinary environment
Compliance with Malteser International security procedures and protocols
Respectful and appropriate attitude towards the local communities
Politeness and helpfulness in dealing with all stakeholders
Ability and willingness to work in physically challenging field conditions
Conditions:
Starting date: as soon as possible, preferably: 03/2017
Duty station: Kisumu County, Kenya with frequent travels to Nairobi
Duration of contract: 6-7 months
Salary according to qualification and experience, insurance package
Kindly note that this a national position with a local contract and it is an unaccompanied position -
Social Scientist Research Assistants
Requirements;
Education: Master’s degree in medical anthropology, medical sociology, public health or a related field emphasizing qualitative research methods training.
Experience and Skills or required:
5+ years with professional qualitative research experience.
3+ years conducting in-depth interviewing, focus group discussions, and participant observation.
Knowledge and understanding of public health issues, in particular family planning and human subject protocols.
Experience working with stakeholders to design, author, and manage qualitative studies.
Strong organizational, planning, and problem solving skills.
Strong interpersonal skills and a team player.
Software: Proficiency with the following office, analysis, and citation softwares: Microsoft Office Suite (Word,
Excel, Access, Powerpoint, Outlook); NVivo, Atlas.ti; EndNote, Zotero, Mendeley.
Communication: Excellent written, verbal and visual communication skills required.
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Brand Manager
Job Summary:
To assure the long term growth of the organization through the continuous development of its brands in line with the Company’s brand strategies
To define and achieve specific net sales and market share objectives through the development of the annual marketing plan across specific brand responsibilities
Primary Responsibilities:
Annual Marketing Plan
Detail the annual Marketing Plan as per PMP and ABP requirements (including NS forecast, market share predictions, competitor analysis, brand investment and strategic priorities)
Communicate with and influence Demands, Supply, Finance, Sales and Shopper & Customer marketing to ensure they deliver appropriate customer marketing plan
Propose brand activity and measurable objectives in line with global/ regional strategies
Following detailed category and competitor reviews , develop communication and promotional strategies including both ATL and BTL plans; as well as New product development (launches) needed In order to meet the objectives
Monitor brand performance and implement appropriate plan changes through the year
Assortment control: Regular ABC analysis and range architecture analysis, NPD & discontinuations to ensure we have the most relevant and efficient range at all times.
Consumer Understanding & Insights
Critically observe consumers and shoppers. Develop an understanding of them through regular direct contact and research, understanding their environment, habits, attitudes
Commission consumer research based on business knowledge gaps and requirements
Develop relevant consumer insights that can be exploited for business gain
New Product Development (including Regional IIM)
Regional Innovation:
Create & write powerful local product concepts from consumer insights.
Market test local concepts and put a business case together with net sales & Market share potential
Investigate launch of new internationally developed products that have potential for the CEWA markets
Present findings and recommendations to management including a full financial analysis and impact for the business
Work with Sales and S&CM in order to present all launch/re-launches and campaigns at monthly S&OP meetings to ensure buy-in
Follow the Launch/Re-launch SOP in order to achieve fast, efficient launches to market
Ensure proper launch tracking & reporting for NPD
Marketing and Communications Strategy
ATL
Understand the media landscape and media consumption of target market
Liaise with Creative Agency to ensure the appropriate adaptation of marketing and communication strategy to the local market, including detailed creative and media briefs, category and brand & strategy reviews
Develop and execute appropriate local marketing and communications activities in line with the international strategy, making use of international material and local production where required.
BTL
Manage all consumer BTL initiatives (apart from S&CM-managed roles such as trade activations)
Together with other sub-brands investigate synergising cross-category BTL campaigns to get maximum ROI
Ensure clear briefing and role-assignment to Sales and S&CM for all activities
Brand Performance
Manage the development of Net Sales, Profit and Market Share in line with the Annual Marketing Plan via monthly performance analysis & reporting
Analysis of market data (Data Orbis and Nielsen when available), identification of key issues and opportunities & provision of recommendations for appropriate corrective action
Co-ordinate and liaise with Demand /Supply and Customer Services (if needed) to ensure the timely and continuous supply of product to the market place via effective input in monthly S&OP.
Work with Supply/demand in order to achieve forecast accuracy targets.
Control of Brand Profitability & Budget
Set and monitor local pricing strategy, using international price map and considering local environments
Accurately control the marketing investment/ budget in line with the agreed Marketing Plan and to reconcile and amend as necessary during the financial year to achieve MC2 objectives/forecast
To liaise with direct manager for budget amendments when necessary
Maximisation of Return on Investment
Consistently seek, review and evaluate alternative marketing investment opportunities in order to maximise
ROI against agreed brand objectives. This includes post campaign analysis on ATL investment
Work with Procurement management to ensure the company is receiving best value for money
Input into Customer Marketing Plan
Ensure Sales team are fully briefed of following year brand plans and objectives, then regular, accurate updates to S&CM & sales team of brand plans (at S&OP meetings)
Influence and agree the customer marketing activities with Sales and S&CM to achieve the agreed Customer
Marketing Plan in line with promotional strategy
Understand what motivates our customers, the role of Sales and interaction with them
Support the design and production of VAP’s/bundle packs
International Exchange
Through a thorough understanding of the local consumer needs and competitive context, exchange perspectives with GBU and Near East Regional Marketing Team so as to facilitate the definition of clear and relevant marketing and communications strategy to gain a local competitive advantage (including where required, need for local execution)
Management and Development of Direct Report/ Trainee (where applicable)
Provide direct report with clearly defined tasks to achieve set Brand objectives
Coach and motivate direct report to achieve set Brand objectives
Identify areas of development, give constructive feedback on growth areas; and put in place tasks to develop direct report to grow to next level
Complete performance appraisals and agreements, as well as participate in recruitment where required
Education:
Must have a Bachelor’s Degree in Marketing. Chartered Institute of Marketing (or equivalent) is desirable.
Experience And Skills:
3-5 years of experience in consumer marketing in FMCG or Health & Beauty. Cross country marketing experience is desirable.
Personal Attributes:
An enthusiastic ‘can do’ attitude.
Ability to work both autonomously and as a team member.
Challenging, motivating and inspiring leadership style towards the agencies and colleagues. -
Care Takers Hotel Manager Property Manager
Care Takers Job Duties & Responsibilities
Identify and report to the property manager all the activities in the building
Maintain and keep the property clean
General repairs
Monitoring closed circuit television (CCTV) and report any acts of crime or theft
Cleaning the grounds and inside buildings
Repairing equipment and placing orders
Overseeing surveillance
Preparing rooms for meetings and events
Monitoring air conditioning and heating systems in the building
Taking note of electrical faults and doing basic repairs before the major repairs are done
Basic plumbing activities
Taking note and records of tenants
Key Requirements for the Care Takers Job
3-5 years’ experience as a building care taker
Basic electrical and plumbing skills
Computer literate
Ability to monitor CCTV cameras
Good reporting skills
Excellent written and verbal communication skills.
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Administration Manager Marketing Manager Product Manager Data Account Manager
Reporting to the Head of Agency Network – MFS, and overseeing the distribution administration Team, the role will be responsible for managing the operations and administration the Agency Team, handling escalations from the Call Centre relating to the distribution as well as daily MFS operations and processes.
The Agency Administration Manager – MFS will also be responsible for continued monitoring of the the liquidity performance of the distribution as well as managing the processing of applications for the distribution channels.
Responsibilities for the Administration Manager Job
Manage the day–to-day planning, the agency administration team and ensure the team adheres to the work schedule and achieves the required daily SLA targets and quality standards.Prepares and submits regular weekly statistical reports to management and the administration team providing analyses and action plans to that address areas of opportunity.
Provide the statistical data on escalations from the the distribution channel to back office support at the contact centre
Develop and maintain a database for Agents and Partners created on the mobile money system or other data repository, as required.
Manage the channel recruitment process from receipt of the applications through to handing over the application to the product team, inline with the Channel recruitment process, once the applications have been completed the Agency administration team will continue the process with the distribution team.
Provide recommendations for product and process development based on customer feedback and from the analysis reports of the escalations.Manage the Back-Office team, prepare Back Office weekly and monthly KPIs report for RA and Head of Product & Operations
Commission calculations for the entire distribution, revenue share, airtime re-imbursement commission (check accruals for all commission structures), drafted for approval for payment
Float management analysis-float level in the market up to the distribution team.
Float prediction based upon analysis of float utilisation, and communication to the channels to ensure that there is sufficient orders.
Analysis-revenue, costs, tariff, transaction type
Airtime reconciliation between IN and CWS
All wallets reconciliations-MIC super agent, bank balance wallets etc.
Undertake leadership of the Agency Administration Team and manage execution of section objectives.
Establish staff KPIs, conduct monthly performance evaluations and plan staff training and skills improvement.
Maintain strong ties and consistent communication with Marketing and Technical teams to capture appropriate commercial requirements and manage technical implementation and project timelines
Administration Manager Job Qualifications
Degree in Marketing, Business or other relevant field
3-5 years relevant sales and distribution experience
Proven experience in managing Telco/Banking agency networks and sales and distribution operations
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Marketing and PR Associate Technical Facilities Manager Spanish Speaking Sales Consultant Commercial Manager
The successful candidate MUST have experience in devising and implementing marketing strategies to support business objectives.
Key Responsibilities:
• Handling PR agencies/function.• Be conversant with online/social media marketing.• Devising and implementing marketing strategies to support business objectives• Budgeting.• Printing of collats and display.• Track, measure and communicate results of branding & communication efforts.• Develop a local vendor pool of digital and offset printers, merchandisers, fabricators.• Develop local media relations.
Qualifications:
• Must have a Master’s degree in communication/Bachelors of Mass Media.• Must have a minimum of 3-5 years of holistic Marketing & Communication experience.• Must have experience in the Communications value chain–PR, Branding, Promotions, Website, Events.• Ability to work in a fast-paced environment with tight deadlines.• Excellent written and oral communication skills.• Above par negotiation skills.• Extrovert with good inter-personal skills.• Should be willing to travel extensively to EA markets like Tanzania, Uganda, Rwanda, Ethiopia etc.
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Lab Supervisor
Responsibilities
Organize and manage the daily workflow in the laboratory, develop weekly work plans and ensure that tasks are performed efficiently according to quality and safety standards
Ensure laboratory is kept in good tidy order and equipment is well functioning by certifying instrument performance as well as arranging for equipment replacement, service, and repair.
Conduct risk assessment for the laboratory
Develop and implement work instructions, laboratory manuals and health and safety guidelines
Maintain laboratory equipment performance by establishing quality standards; developing operations , quality, and troubleshooting procedures as well as preventive monitoring schedules
Maintain laboratory supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies.
Qualifications
Diploma in Food Technology or Engineering
Experience of 3-5years of working in a Lab environment
Significant work experience in a dairy farm
Should be a team player and be able to interact with other staff at all levels
Mechanical competency and experience in maintenance of laboratory equipment
Computer proficiency in Microsoft office tools.
Should possess strong leadership skills
Strong in problem solving and analytical thinking. -
Key Account Handler – Wholesale Invoice Clerk Assistant Distribution Manager Key Account Manager HFS Supervisor (Sales) Assistant DE Manager (Sales)
The Key Account Handler -Wholesale is accountable for delivering superior volume and Distribution in all the Wholesale stores assigned.
Responsibilities for the Accounting Job
Develop and build excellent account relationships with Wholesalers to leverage on business opportunities
To identify and evaluate market opportunities related to the assigned account
To coordinate the work closely with Key Wholesalers to ensure non-disruptions in the service levels
Negotiate with customers on hot spots and extra displays
Able to design trade investment plan to derive sales growth and profitability focusing on the right band and SKU mix
Plan and draw up the monthly sales promotions, yearly cumulative sales performance, marketand category performance.
Feedback on all forms of competitor activities
Conduct prospects for new clients to identify and develop new accounts.
Increase sales and supervise the sales process by following up on orders, deliveries and collections.
Prepare weekly or monthly sales reports.
Ensure payment of receivables in a timely manner.
Build and maintain effective customer relationships in order to build strong loyalty.
Handle and respond to existing products queries from clients quickly, effectively and accurately.
Qualifications for the Accounting Job
Degree/ Diploma in Business, Sales & Marketing
Minimum 3 -5 years’ experience handling Wholesale accounts.
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FMCG Brand & Marketing Manager – Health & Wellness Products Data Entry Clerks Credit Control Supervisor Business Development Executive
Brand & Marketing Manager Job Responsibilities
Develop, manage and drive all aspects of marketing strategies to maximize the brands’ identity for the company in the country.
Analyze and research consumer opinions and competition; recommend marketing strategies and campaigns to align brand image.
Identify and create brand-right consumer and customer programs to increase brand awareness, attitudes and loyalty, encourage product adoption and generate leads
Manage current consumer awareness programs and develop ideas to increase participation
Communicate and ensure consistent brand messaging with partners and sponsors.
Organizing and ensuring input and brand plans for various key brands are well planned and executed within the country and East africa
Appoint and support a team of brand executives in Kenya, Uganda and Tanzania responsible for key power brands
Qualifications for the Brand & Marketing Manager Job
Degree in Marketing or related field of study
3 – 5 years experience in marketing and handling brand activations
Passionate about brand management and creative in formulating winning strategies for supporting the brands in the market
Must have a background in FMCG, cosmetics or similar industry and worked a lot on brand activation programmes
Excellent Communication skills both written and spoken
Good interpersonal and analytical skills
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