Roles for the IT Manager Job
Assist with implementation of a new ERP system and any hardware or software requirements necessary for the setup. Work with the vendor team and IT project manager on integration of ancillary softwares with the ERP and any other setup needed.
Assist with configuration of new ERP system and training of new staff.
Maintain the ERP system and provide ongoing troubleshooting support for ERP issues. Escalate any issues to the ERP provider as necessary.
Proactively manage IT within the company recommending new processes and procedures and ensure all documentation is in place and all processes followed.
Ensure our data is secured, protected against loss and well managed
Manage our internet network, internet provider and deal with any issues in relation to connectivity.
Manage the local company wired and wireless intranet.
Support market research team on use of Echo Mobile platform for collecting customer data.
Ensure all company laptops and servers have up to date software and anti-virus protection.
Assist management in ensuring that computers and the network are appropriately used according to policy.
Manage IT inventory (e.g. printers, laptops, desktops, tablets, phones etc.) ensuring we have adequate equipment, it is maintained as per an agreed preventative maintenance schedule.
Manage and provide support for issues and queries related to box.com (our cloud based data storage.)
Provision/de-provision employees for IT systems: email, box, erp and other applicable services and ensure their laptops have required software.
Help to update and change the website.
Generally deal with queries and issues relating to IT within the company and provide support to employees.
Maintain the CCTV system
Manage the fixed assets register ensuring all are tagged and recorded correctly and approval has been gained before assets leave the factory.
Manage the procurement of new IT equipment as and when necessary.
IT Manager Job Requirements
3 – 5 years progressive IT experience, preferably in an organisation with an ERP system and at least 30 people connected to network each day
Experience setting up and/or working within an excellent IT department with all best practice processes and procedures.
Needs to be excellent at using initiative and working autonomously on a day-to-day basis with regular reporting to manager.
Ability to be exceptionally organized and be proficient at multi tasking
Excellent problem finding and problem solving skills.
Excellent communication skills both verbal and written and excellent reporting writing with an ability to present problems with potential solutions and make technical data easily understood.
College Degree desirable.
Experience with: Windows 7/10, Windows Server/HyperV, Microsoft Office, Oracle, Mikrotik, Network, Wifi
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Job Experience: Experience of 3 – 5 years
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IT Manager Group General Manager
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IT Manager
IT Manager Job Responsibilities
Assist with implementation of a new ERP system and any hardware or software requirements necessary for the setup. Work with the vendor team and IT project manager on integration of ancillary softwares with the ERP and any other setup needed.
Assist with configuration of new ERP system and training of new staff.
Maintain the ERP system and provide ongoing troubleshooting support for ERP issues. Escalate any issues to the ERP provider as necessary.
Proactively manage IT within the company recommending new processes and procedures and ensure all documentation is in place and all processes followed.
Ensure our data is secured, protected against loss and well managed
Manage our internet network, internet provider and deal with any issues in relation to connectivity.
Manage the local company wired and wireless intranet.
Support market research team on use of Echo Mobile platform for collecting customer data.
Ensure all company laptops and servers have up to date software and anti-virus protection.
Assist management in ensuring that computers and the network are appropriately used according to BURN policy.
Manage BURN IT inventory (e.g. printers, laptops, desktops, tablets, phones etc.) ensuring we have adequate equipment, it is maintained as per an agreed preventative maintenance schedule.
Manage and provide support for issues and queries related to box.com (our cloud based data storage.)
Provision/de-provision employees for IT systems: email, box, erp and other applicable services and ensure their laptops have required software.
Help to update and change the Burn Manufacturing website.
Generally deal with queries and issues relating to IT within the company and provide support to employees.
Maintain the CCTV system
Manage the fixed assets register ensuring all are tagged and recorded correctly and approval has been gained before assets leave the factory.
Manage the procurement of new IT equipment as and when necessary.
Requirements for the IT Manager Job
3 – 5 years progressive IT experience, preferably in an organisation with an ERP system and at least 30 people connected to network each day
Experience setting up and/or working within an excellent IT department with all best practice processes and procedures.
Needs to be excellent at using initiative and working autonomously on a day-to-day basis with regular reporting to manager.
Ability to be exceptionally organized and be proficient at multi tasking
Excellent problem finding and problem solving skills.
Excellent communication skills both verbal and written and excellent reporting writing with an ability to present problems with potential solutions and make technical data easily understood.
College Degree desirable.
Experience with: Windows 7/10, Windows Server/HyperV, Microsoft Office, Oracle, Mikrotik, Network, Wifi -
Impact Analyst
As the Impact Analyst for Kenya you will lead analysis and provide insights on Community Health Volunteer (CHV) performance that includes sales trends, product performance, health performance and CHV incentive analysis. You will also review our Quality Control data to produce regular reports on how well we are doing and you will support modelling our operational experiments to help determine the effectiveness of new ways of working. Your insights and recommendations will help to drive performance across Living Goods operations in Kenya.
Responsibilities
Conduct insightful analysis to assess performance of Kenya overall impact:
Health and sales reporting
Monitor and prepare weekly and monthly reports of health and sales metrics at our branches.
Proactively analyze changes in performance and partner with management to identify the cause.
Support preparation of county and national government reporting.
Sales analysis
Compare performance of product lines especially new products and those that have had a marketing push.
Monitor and analyze overall product performance.
Support operations
Proactively monitor branch performance on health and sales and collaborate with branch teams to understand CHV performance.
Prepare monthly CHV incentives in line with program guidelines.
Support analysis and internal and external reporting of our impact data and present progress and findings. Leverage insights from your analyses to drive our business model as we scale.
Quality Control Analysis
Analyze all quality control data and produce reports on a regular basis to determine the quality of the data we are getting and areas of improvements needed.
Operational modelling
Support senior management in modelling new innovative ways of working, and to determine measures of success of key experiments.
Create visual and written collateral to communicate impact data to internal and external stakeholders.
Key Measures of Success
Quality data analysis with key insights communicated effectively to drive impact
Initiative to conduct data analysis and correlations that inform management on how to better structure operations, rewards/incentives, or promotions.
Effective presentations of data to management and branch teams to understand data and present key insights to help us continually improve organizational performance.
Minimum Qualifications
University degree in Economics, Computer Science, Mathematics or Statistics.
3-5 years of experience in a data mining and analysis or business analyst role
Ability to work with complex data sets, along with a strong interest in monitoring and evaluation.
Comfortable navigating large relational databases, retrieving and querying data (e.g. using MySQL or PostgreSQL)
Experience using advanced Excel functions for data analysis. Experience with statistical software such as STATA, SPSS or R required. Proficiency with business intelligence tools (such as Tableau or Business Objects) a plus.
At home in a fast-paced environment that requires excellent time-management and the ability to multi-task and prioritize effectively.
Comfort in working independently, with reliable execution and strong communication skills.
Experience working with teams from diverse cultural backgrounds
Professional experience in Africa is desirable.
Compensation
A competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity. The opportunity to be your best while making lives better for those in need. -
Application Developer
IBM Research software developers are evaluated on their technical contributions, ability to collaborate across labs, and leadership. These metrics, in the context of a commercial research lab in an emerging market, create a unique combination of roles and responsibilities for a software developer working at the research lab.
Skills
Experience with one or more OOP language (eg. Java, Python, C++)
Experience with relational and non-relational databases (e.g., postgres, DB2, mongo)
Experience with at least one front-end framework (e.g., angular, react)
Mobile Android and iOS development
Experience building at least one production application
Experience with agile methodology
Impact
Develop technologies, analytics and algorithms.
Identify data-driven methods when more traditional approaches are infeasible.
Transform research insights into real-world systems for use across the continent.
Education And Experience
M.S./M.Sc. in Computer Science, Statistics, Mathematics, Engineering or related field.
3 to 5 years of experience depending on education level. Recent graduates will be considered.
Knowledgeable of the many tools in machine learning, artificial intelligence, and data mining.
Exposure to a variety of programming languages such as C, Java, R or Python. -
Technical Officer, Care and Treatment
Description:
The Technical Officer will be responsible for providing regional strategic direction in care and treatment, mentorship, coaching and regular updates to service providers in the area of both pediatric and adult HIV care and treatment, PMTCT and TB/HIV. They will be responsible for working closely with the service providers to ensure that the quality of care is sustained across the program as defined by the MOH quality standards.
Job Summary / Responsibilities:
Provide strategic direction in HIV care and treatment program in liaison with the Associate Director and Senior Technical Officer
Provide mentorship, coaching and updates to service providers at the CCC/MCH/TB clinics to offer patients quality care and treatment services according to the national guidelines and standards.
Supporting accelerated HIV care and treatment efforts directed towards increasing enrolment of HIV infected children and adolescents
Ensure that project-supported clinical care activities at ART/PMTCT/TB sites conform to Kenya National HIV care and treatment guidelines and the project standards.
Support the service providers by recommending relevant treatment and care for the patients with opportunistic infections and recommend initiation of ART treatment in accordance with the MOH recommended guidelines.
Spearheading continuous quality improvement (CQI) implementation in supported facilities
Partnering with MOH County and Sub County teams in offering orientation training and technical updates to service providers
Liaise with other project staff working in the community to address issues of defaulter tracing, HIV prevention and addressing other social determinants of health to mitigate the impact of those affected and infected by HIV.
Support facilities to institute differentiated care, and systems for inter and intra facility referrals.
Writing and evaluating relevant reports as part of the routine project reporting and accountability requirements
In collaboration with the facility management, establish facility Multidisciplinary teams and ensure their functionality.
Participate in the development of quarterly and annual plans and activity reports.
Ensure the documentation of appropriate services rendered to the patients is done in the relevant service registers.
Participate in data review at facility and regional level and support data for decision making at project, county and facility levels
KNOWLEDGE, SKILL, ABILITIES, EXPERTISE AND COMPLEXITY:
Knowledge of Adult, Pediatric and Adolescent HIV and AIDS care and treatment, PMTCT, TB/HIV, reproductive health, family planning, public health.
Ability to provide a wide range of clinical services and capable of effectively transference of skills, effective communication.
Excellent written and verbal communication skills.
Computer software skills for word processing.
Ability to work independently with initiative to manage high volume workload.
Ability to lead and work in teams to accomplish given tasks and performance targets
Qualifications:
Holders of MPH with 3-5 years or a Relevant degree (Medical doctor, Nursing, BSC clinical medicine) with 5-7 Years or a Diploma/Higher National Diploma with 7-9 years’ experience from an institution recognized by the respective registration bodies and must by duly registered by the relevant medical bodies . Training will be an added advantage. Additional training in HIV management, care and treatment both pediatric and adult, PMTCT, QA/QI, Standard MOH tools and rational ART use is an added advantage.
At least 2-3 years’ experience working in a busy health facility offering HIV Comprehensive care and treatment services and/or working in a HIV program. Demonstrable knowledge of HIV knowledge and the various interventions being offered to prevent and control the morbidity and mortality arising from the infection will be an added advantage. -
Quality Control Manager
The main responsibilities are stated below:
Set up and maintain a QA management system agreed with management in collaboration with the departments
Implementation of requirements contained in current standards
Execution and evaluation of internal and external audits like TFDA, bureau of standards, weights and measures etc.,
Initiating and supervising corrective and preventative action against all non-conformances
Ensure the GMP guidelines are met throughout the factory.
Propose, develop, and execute programs designed to promote quality.
Reporting to management about performance of QMS
Generate procedural instructions, work instructions, inspection and test instructions as well as inspection orders.
Collect and evaluate quality non-conformities and problems.
Investigate complaint
Ensure the analysis of raw material, in process material, packing material and finished goods are in agreed standards.
Ensure the GLP guidelines are met in the lab.
Product development knowledge is an advantage.
QUALIFICATIONS:
BSc/ MSc in chemistry/ industrial pharmacy/ biochemical sciences cosmetic sciences and related fields.
Specialization in QA/QC from certified establishments.
Minimum 5 years’ experience working in a GMP environment with quality management system, supply chain operations or manufacturing, in engineering, quality assurance, or supplier and service provider management required
Minimum 3 years’ external auditing experience of suppliers and service providers required.
DESIRABLE
Strong knowledge and experienced in working with the elements contained within Quality Management Systems used by Pharmaceutical, Cosmetic, Personal Care.
Strong knowledge of BP,IP and EP, ISO
Strong knowledge of Continuous Improvement Tools (Flow charts, Cause and effect diagrams, Pareto charts, Root Cause Analysis, etc.)
Expert in collaborating with internal and external customers and suppliers and service providers -
Technical Services Engineer Flight Operations Librarian Aircraft Maintenance Engineer
To ensure that the continuous airworthiness maintenance program of the Jambojet fleet is robustly monitored as guided by the approved maintenance documents and KCAA regulations to deliver a safe and reliable product for the desired growth and service.
Responsibilities for the Technical Services Engineer Job
Oversee the maintenance planning function and engineering development function of the contracted AMO, to include and not limited to reliability, aircraft health, engine trend monitoring.
Ensure that the AMP is amended and all recommended mandatory and reliability maintenance tasks are adhered to support the airworthiness of the Jambojet fleet.
Oversee Component monitoring, Delivery and redelivery of A/C’s
Monitor A/C SB’s and AD status and participate in the industry discussions on the best practices for higher reliability performance of the fleet.
Requirements for the Technical Services Engineer Job
Minimum KCSE Grade of C+,
Engineering Diploma or Degree in relevant discipline
5 years in aircraft production maintenance
3 years as planning or development engineer
5 years as production engineer
Demonstrable knowledge in Aircraft system training, Maintenance planning, Reliability monitoring, Aviation legislation and Project management
Key Competencies
Strong customer focus and business acumen
Excellent interpersonal, negotiation verbal & written communication skills
Able to work under pressure and manage time effectively
Have a sense of urgency and attention to detail
Team player, able to work both independently and with people at various levels and from different backgrounds
Unquestionable integrity, confidentiality and respect
Positive, energetic self-starter with a high level of personal drive and resilience
Inspection and troubleshooting technique
Knowledgeable of KCAA regulations
Human factors knowledge
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Administrative Assistant
Description:
Performs and provides, programmatic support duties for the project. Provide support to the technical team in preparing reports, organizing and maintaining hard copy and electronic filing, establishing and maintaining a database of key stake holders, maintaining records of meetings, scheduling meetings and supervises Office Assistants and Drivers. Coordinates and maintains records management. Serves as a primary resource for assistance in the Project.
Job Summary / Responsibilities:
Performs and provides, programmatic support to the project including development of annual and quarterly plans and preparing quarterly reports as well as assisting in development of budgets.
Provides administrative support to the project including copying, and large- scale mailings.
Assists Technical staff with requests from sub county offices and other staff members.
Coordinates technical visits, travel authorizations, expense reports, to support implementation of the Afya Uzazi project.
Schedules meetings and meeting arrangements for the project as needed (e.g. scheduling conference rooms, logistics).
Prepares documents, reports and briefing materials for consultants, staff and clients.
Ensures documentation and reports are tracked regularly.
Sets up and maintain the project’s electronic records and files, prepares, presentations and graphics, for the project staff.
Communicates with both internal and external personnel as required.
Performs other job-related duties as assigned by the Chief of Party.
Qualifications:
MENTAL AND PHYSICAL REQUIREMENT: KNOWLEDGE, SKILLS AND ABILITIES:
Typically requires 3 -5 years of programs and program management support experience.
Articulate, professional and able to communicate in a clear, positive manner with clients and staff.
Must be able to read, write and speak fluent English.
Good planning and organizational skills.
Excellent computers skills in MS Office Suite.
Prior experience in a non- governmental organization (NGO) preferred.
Experience in program management procedures.
MINIMUM RECRUITMENT STANDARDS:
Bachelors’ degree in Knowledge/Information Sciences, Communications, Education, Business Administration, Project Management, Health, Behavioral, Life/Social Sciences, International Development or related field with 1-3 years’ experience. -
Technical Customer Service Manager HR Manager Assistant Operations Manager – Hospitality Operations Manager – Hospitality Security Manager – Hospitality
Technical Customer Service Manager Job Responsibilities
Develop a Customer Service department that is efficient and profitable while maintaining high customer satisfaction
Recruit, mentor and develop customer service agents and nurture an environment where they will excel through encouragement and empowerment
Develop clear service procedures, policies and standards
Improve customer service experience, create engaged customers and facilitate organic growth
Maintain customer records efficiently and organize the customer database for future reference.
Participate in the organization of events at the organization
Provide detailed statistical analysis and compile accurate reports
Keep ahead of industry’s developments and apply best practices to areas of improvement
Take ownership of customer issues and follow problems through to resolution
Requirements for the Technical Customer Service Manager Job
A degree in Engineering or related technical area of study
Additional training in Customer Service or a business related field is desirable
3-5 years working experience as a Customer Service manager preferably in a similar technical field
Strong working knowledge of customer service software, databases and tools
Excellent problem solving skills.
Excellent Communication skills, both oral and written
Presentable and an outgoing personality
Ability to multi-task and get things done to completion
A Team player with a positive attitude and good interpersonal and communication skills
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Backend Software Developer Sales Executive – Optical Industry Branch Manager Operations Food Products – HORECA Sales Exec
Software Developer Job Responsibilities
Develop and support of mobile applications and ensuring they are fully functional, piloted and approved.
Create high scalable web apps that users can interact with daily
Maintain, contribute and adhere to the company’s programming best practices and guidelines.
Conducting user acceptance testing with the customers to ensure that the solution meets the expectation of the user.
Interacting with the company project managers to define, design and ship new features to bring new market concepts
Explain technologies and solutions to technical and non-technical stakeholders.
Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
Analysis of various requirements, problem definitions of solutions to determine operational feasibility of solutions and advise management appropriately
Implementation of new technologies to maximize development efficiency
System documentation for solutions developed including user guides and manuals, developer guides and system functional specifications documents for use by the various stakeholders
Qualifications for the Software Developer Job
A degree in Computer Science, System Engineering or related field
3-5 years’ of experience in development
Strong PHP development skills
Experience with Yii framework
Experience in developing Hybrid HTML5 Applications
Good understanding and experience in Web Front end development frameworks – Twitter Bootstrap, AngularJS etc
Responsive web development based on HTML5, CSS3, Bootrstrap, Material Web, Flat UI Design, REST, SOAP, JSON, JQUERY and AJAX technologies
Ability to develop web services based on REST, SOAP, JSON, JQUERY and AJAX technologies
WebGL
Database design and management (in MySQL, Postgres, SQLite)
Good understanding of Email and SMS gateway integration
Ability to perform performance tuning
Ability to interface PHP with other langauges e.g. Java, C++
Proven experience in successfully managed software development projects
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