Job Experience: Experience of 3 – 5 years

  • Human Resources Officer

    Human Resources Officer

    Committed to excellent operation of BOH’s human resources department to contribute towards building a social transformation brand that our stakeholders and beneficiaries trust to fuel dignity and empowerment; serve to make sure that the organization mission, vision, values, organization  metrics, and the factors that keep the organization guided toward success are optimized.
    Job Responsibilities

    Organizational development to express new BOH brand and strategic plan
    Supervise and provide consultation to management on strategic staffing plans
    Staff selection, recruitment and staffing management; mentoring & Coaching.
    Budget management through optimization of resources.
    Staff Performance management, & improvement systems; Training and Development
    Policy update, development and documentation
    Employee safety, welfare, wellness and health; staff team building activities
    Compensation and benefits administration System; Staff job evaluation
    Administration and logistical Support; Manage and provide analyzed reports from biometric system.
    Labour relations

    Qualifications

    The successful candidate will have a minimum Bachelor’s degree in human resources or Social Sciences or Business Administration with at least 3 – 5 years work experience and licensed practitioner.
    The candidate’s preferred age is 32 years and above, a mature Christian who is supportive of the beliefs, calling and vision of Beacon of Hope.
    He/she will have excellent interpersonal skills and high level confidentiality and integrity.
    He/She should have exceptional organizational abilities and time management skills; ability to meet deadlines, multitask and prioritize.
    He/She should have strong leadership skills, basic counseling, negotiation and mediation skills.
    He/she must possess superior Information communication technology skills.

  • Manager – International Voice

    Manager – International Voice

    Job description
    We are pleased to announce the following vacancy in the Wholesale Department within the Finance Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below .
    Detailed Description
    Reporting to the Senior Manager – Roaming & International Services, the role holder will be tasked with the responsibility of monitoring and grow international voice services; Deliver planned footprint rollout for international and regional interconnects; Develop robust framework for international voice services; Negotiate and effectively monitor international termination rates; Effectively track outgoing voice costs; Effectively manage international fraud and manage Key relations & partnerships as well as represent the business at key networking international voice events
    Job Responsibilities

    Monitor and grow incoming voice revenues
    Track and monitor international voice revenue on daily, monthly and quarterly basis revenue against set budgetary targets
    Develop a well thought out international voice termination rate commercial model that ensures international voice opportunities for the business are optimized.
    Develop effective business cases that clearly justify investment potential for new international voice opportunities
    Monitor and track international calling pricing both locally and international for similar products
    Minimize revenue leakage due to under-reporting and incomplete recognition of revenue
    Identify and implement 2 new incoming revenue opportunities every year that contribute to 10% of revenue within 12 months
    Deliver planned footprint rollout for international and regional interconnects
    Coordinate and project manage new international voice partners and internal stake holders to deliver against Safaricom rollout plan, in line with the commercial priorities
    Drive international voice contract negotiations and drafting (with legal and regulatory support) all the way up to signature
    Create a comprehensive database where all international voice contracts and deeds of variations for all international voice partners are managed;
    Oversee and manage the process of setting up the configuration of new international voice partners on PRM and communicate changes to all concerned parties
    Coordinate and assist with the troubleshooting activities with all concerned parties as appropriate
    Ensure compliance to ITU-T and ISO guidelines and protocols
    Develop robust framework for international voice services
    Carry out a SWOT analysis to identify potential areas of new business
    Track and note various business models being used regionally and internationally to develop and grow international voice
    Carry out extensive research and market intelligence to identify new opportunities for growth of international voice revenues
    The framework should include clear decision milestones for review of the international interconnect rates and their implications on retail
    Document a clear roadmap with the necessary SWOT implications built in that will inform the business and drive its international voice strategy.
    Negotiate & effectively monitor international termination rates
    Ensure all international termination rates are properly tracked and implemented on PRM interconnect billing system
    Using Least Cost routing identify effective framework that is dynamic and responsive to the needs of the business for routing all international outgoing calls
    Ensure routes identified maximize calling quality
    Institute a clear framework for mitigating fraud by liaising effectively with internal stakeholders and developing complementary tools that proactively mitigate fraud
    Effectively track outgoing voice costs
    Track and monitor international voice revenue on daily, monthly and quarterly basis revenue against set budgetary targets
    Ensure all testing impacting international outgoing QOS tests are done effectively to minimize cost over-runs
    Develop robust and insightful business cases that help demonstrate the more effective cost strategy
    Ensure quality is not compromised via Sim-box and is a key compliment in optimizing the cost framework
    Institute a clear framework for mitigating fraud by liaising effectively with internal stakeholders and developing complementary tools that proactively mitigate fraud
    Effectively manage international fraud
    Ensure framework in place to proactively manage and monitor SIM-box abuse and misuse
    Put in place proactive and progressive strategies to counter adverse OTT impact on voice
    Work with risk and revenue assurance teams to ensure that Safaricom customers are not exposed to international calling fraud
    Coordinate with Credit control to ensure a mutually beneficial agreement is reached when Safaricom customers encounter bill shock as a result of international calling fraud.
    Manage Key relations & partnerships
    Prepare and maintain an effective annual calendar that optimize the relationships with international voice partners to enhance cooperation
    Develop an effective framework for monitoring effective partnerships
    Explore new partnership opportunities that create opportunities for growth
    Represent the business at key networking international voice events
    Identify and plan for all known key events touching on international voice
    Attend at least one key networking event annually
    Document and implement learning for the benefit for the business

    Job Requirements

    A graduate with 3-5 years Telecoms industry experience
    Extensive knowledge and a track record in handling international voice matters
    Able to take a holistic view of the business.
    Able to develop strong analytical framework to aid in swift and objective decision making
    Team management skills.
    Have strong business acumen and highly developed commercial experience
    Experience in strategic decision making
    Highly developed interpersonal and communication skills
    High level experience and skills working with stakeholders

  • Maintenance Officer 

HR Officer

    Maintenance Officer HR Officer

    About the Position: We are seeking an Maintenance Officer to help with maintenance needs.

     
    This is a key role which will ensure that our equipment in the factory is well serviced and we are doing both preventive and corrective maintenance on time and correctly.
     
    The ideal maintenance officer understands best practice when it comes to maintenance is able to recommend and implement policies and procedures that will guide maintenance of machines.
    Responsibilities:

    Ensures operation of machinery and mechanical equipment by completing preventive maintenance requirements on motors, compressors, pneumatic tools and production machines; following diagrams, sketches, operations manuals, manufacturer’s instructions, and engineering specifications; troubleshooting malfunctions.
    Controls downtime by informing production workers of routine preventive maintenance techniques; monitoring compliance.
    Maintains equipment, parts, and supplies inventories by checking stock to determine inventory level; anticipating needed equipment, parts, and supplies; placing and expediting orders; verifying receipt.
    Maintains safe and clean working environment by complying with procedures, rules, and regulations.
    Contributes to team effort by accomplishing related results as needed.
    Prepares mechanical maintenance reports by collecting, analyzing, and summarizing information and trends.

    Qualifications
     
    At Watervale Investments, we seek new team members who are first and foremost eager to learn and grow in their roles.
     
    We put less of an emphasis on formal qualifications and look carefully at candidates’ abilities, experience and character.
     
    Any candidate who feels they can undertake the responsibilities above to a high standard is welcome to apply.
     
    Candidates should demonstrate the following in their application materials:

    Preference for a diploma in electrical engineering. Experience will be considered in lieu of educational background.
    3-5 years’ experience working in a maintenance position in an established company.
    Ability to prepare and implement preventive maintenance plans.
    Eagerness to join a young, quickly-growing organization and team
    Experience managing other maintenance staff preferred.
    Experience maintaining PLCs, motors and other factory equipment

    Competitive salary for junior management position, participation in a private pension scheme, opportunity for advancement and coaching by the company’s senior management.

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  • Brokerage of Medical Scheme, Gpa/Gla/Wiba Scheme, and Asset/Motor Vehicle Insurance

    Brokerage of Medical Scheme, Gpa/Gla/Wiba Scheme, and Asset/Motor Vehicle Insurance

    Objective
    Plan International Kenya seeks to provide insurance cover to its staff through a provider who offers quality services, increased choice and competitiveness, ensures shared responsibility and has mechanisms that eliminate waste and abuse.
    Invitation to Tender
    We would like to invite bidders from eligible and experienced Insurance Brokers to submit Technical and Financial proposals for provision of Medical Scheme, GLA/GPA/WIBA Scheme from eligible Insurance companies. The Insurance Broker shall submit various options for the following schemes:

    Self- funded outpatient medical cover
    Insured outpatient medical cover
    Insured inpatient medical cover
    GLA/GPA/WIBA insurance
    Assets Cover ( All Risk)
    Motor Vehicle ( Third Party)
    Motor Vehicle ( Private excess)
    Motor Cycle (Private excess)

    Qualifications

    Proof of meeting all legal requirements including company certificate of registration, PIN, Tax Compliance Certificate etc.
    Must be registered with Insurance Regulatory Authority for the current year and a copy of current must license be submitted
    Must be registered with the Commissioner of Insurance for the current year and a copy of the current license be submitted.(Attach Copy)
    Must be a current member of the Association of Insurance Brokers (AIB). A certified copy of current membership certificate must be attached
    Proof of having done annual gross premiums of Kshs.50 million for the year 2016.
    Must have paid up capital of at least Ksh.300 million. (Provide evidence)
    Must submit a copy of audited accounts for the last (3) years.
    Must have members of staff with relevant qualifications and experience in insurance matters and give the CVs of key personnel.
    Provide proof of having been in the insurance brokerage business for the last five years
    Must submit recommendation letters from five (5) major hospitals where you have a working relationship showing the premiums, people and number of staff covered applicable in the year 2016.
    Letter(s) from proposed underwriter(s) recognizing the insurance broker, addressed to Plan

    Requirements
    The validity of the bid should be for 6 months. The population details to be considered are as follows:
    Family Size No. of Families Total Members

    M 44 44
    M+ 1 Count 41 82
    M+ 2 Count 45 135
    M+ 3 Count 81 324
    M+ 4 Count 59 295
    M+ 5 Count 20 120
    M+ 6 Count 11 77
    M+ 7 Count 3 24
    M+ 9 Count 1 10
    305 1111

  • Senior Internal Auditor 

Audit Semi Senior 

Finance & Admin Manager 

Personal Assistant

    Senior Internal Auditor Audit Semi Senior Finance & Admin Manager Personal Assistant

    Our client is one of the leading and trusted accounting and auditing firms in Nairobi, serving individual and corporate clients in various sectors for over 15 years. They seek to hire a Senior Internal Auditor to provide internal audit services to their clients.
    Job Responsibilities

    Oversees audit planning, field work, and audit reporting; prepares reports, and communicates findings and recommendations to line and senior management
    Running client engagements from start to finish. This includes all aspects of financial statement preparation, internal staffing of engagements, project scheduling and budgeting, planning of the engagement and related administrative functions
    Conducts risk assessments and prepares risk registers
    Lead client audit engagements, which include planning executing, directing, and completing financial audits
    Conducts Internal audits
    Review reports, financial statements and tax returns
    Proactively interact with key client’s management to gather information, resolve problems, and make recommendations for business and process improvements
    Supervising, training, and mentoring staff and interns on audit process and assess performance of staff for engagement reviews; performing in-charge role

    Qualifications

    Bachelor’s Degree in Accounting or a related field
    CPAK/ ACCA
    Member Institute of Internal Auditors
    Minimum 3-5 years work experience as an auditor in an independent company
    Presentation skills
    Good Report writing skills
    Leadership – ability to interact with Directors and Senior client management
    People Management/ Supervisory Skills

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  • Opex and Efficiencies Specialist

    Opex and Efficiencies Specialist

    Reporting to the Head of Network Operations, the incumbent’s role will include;

    End-to-end planning and delivery of operating expenditure, monitoring and analysis followed by implementation of action plans aimed at optimizing Network operating expenses

    Give inputs on OPEX saving initiatives in conjuction with relevent specialist managers to achive optimised OPEX annual targets.
    Monitoring, analysis and control of various Network operating expenses constituents to achieve Annual Operating Plan targets
    Drive an efficient and cost-optimised Network operations without affecting customer perceived network quality
    Prepare monthly flash & forecast and other periodic reports pertaining to network opex for internal stakeholders
    Conducting pilot studies and trials with partners and contractors for new innovations to achieve optimized network operating expenses
    Deliver on set Network’s Annual Operating Plan operating expenses targets by drafting and running projects leading to opex efficiency

    Qualifications:

    Undergraduate Degree in Engineering/Technology (Electronics & Communication) or Finance
    3-5 years of versatile experience in Network Operations or cost control
    Good understanding of latest Telecom technologies and products

    Competencies and behavior

    Strong analytical skills
    Strong organisational and motivational Skills
    Good leadership skills; able to influence others
    Creative to inculcate innovation and facilitate change management
    Strong Communication and interpersonal skills
    Good business acumen

  • Bids and Contracts Officer

    Bids and Contracts Officer

    The Bids and Contracts Officer will have overall responsibility of managing and administering bids in response to request for proposals and quotations. The officer will continuously improve the quality and success of SGA bids and proposals.
    Key Duties / Responsibilities:

    Arrange to purchase bid documents.
    Attend pre bid briefings
    Attend bid openings
    Administer and manage bids
    Produce the tendering plan and establish the core tendering team.
    Ensure all RFP requirements have been addressed as fully as possible.
    Liase with core tendering team members (Functional heads, Relationship managers, sales Personell etc.) in preparing the bid in order to ensure that a winning bid response has been given.
    Take responsibility for submitting a completed bid on time, in an organised manner and within organisation price margins.
    Lead all day to day aspects of an individual bid
    Develop and maintain bid material library and automated management system
    Produce bid reports.
    Take ownership and co-ordination of contracts – maintaining currency of contracts and ensuring that contracts are used correctly across the business
    Participate in other sales and marketing functions in a support capacity as required.
    Continuously improve the quality and success of SGA Bids and proposals.
    Develop and maintain bid procedures.

    Key Result Areas
    Reporting /Planning – Provide detailed reports on a weekly and monthly basis with information on the performance, market conditions, competitor activity and recommended actions on tender submissions.
    Weekly submission of RFP Pipeline and accurate projections on a weekly basis on closure rates.
    Educational Requirements:
    Essential:
    Degree/Diploma in the field of business or related
    Desirable:
    Undergraduate Degree is an added advantage
    Related Job Experience/Qualifications
    At least 3 to 5 years’ experience in a Tenders and Bids environment
    Additional Skills and competencies

    Self-motivated and possession of understanding of winning strategies.
    Demonstrate strong ethos and ability to produce high quality work solutions that focus on client needs.
    Strong – relation, negotiation and analytical skills.
    Planning and organizational skills.
    Written and communication skills.
    Ability to – Gather, organize, interpret and collate data from multiple sources, read and interpret instructions carefullyUse industry experience to understand complicated technical information.
    Deal with complex business relationships and manage multiple resources to deliver a strong winning case.
    Excellent bid/project management and time management skills.

  • Project Manager

    Project Manager

    Job description
    Core functions

    Project Management

    Proactively manage the implementation of key strategic projects in Kenya (within quality, cost and delivery parameters).Schedule and plan all installations and maintenance calls nationally (scheduling, territory planning and route mapping).
    Manage cross functional and local project teams
    Implement project scheduling and control tools to monitor projects plans, work hours, budgets and expenditures.
    Manage capacity and allocation throughout the project team.
    Financial reporting on projects and all work-in-progress.
    Manage and mitigate projects risks
    Conform to all safety and environmental requirements
    Report to the Project Director, Operations Manager and company executives in-line with the agreed reporting structure and frequencies.
    National and some international travel will be required

    Management of the PMO

    Manage the day to day running of the project office
    Manage PMO staff against project responsibilities
    Manage the PMO expense budget

    Requirements

    Mechanical Engineering or similar technical qualification, and/or
    Degree educated with Project Management qualification (Prince 2)
    Minimum 5 years project management experience
    Minimum 3 years technical installation experience
    Skilled in interpreting and evaluating technical drawings
    Proven experience in managing and leading teams specifically in the technical and installation space.
    Experience in running scale able projects, preferably within the retail space or signage industry.
    Advanced MS Office (Excel, Word, PowerPoint).
    MS Project, Smartsheet or similar Project management software knowledge advantageous
    Drivers license and own vehicle essential

    If you meet the criteria above, then we would really like to hear from you.

  • Branch Manager

    Branch Manager

    Duties 

    Develop business growth and marketing strategies hinged on surpassing the branch targets.
    Liaise with HQ for smooth branch operations,
    Make certain that all office operations are performed in accordance with established PGL policies and procedures
    Prepare and submit weekly progress reports on marketing to the management
    Gain a sound understanding of the different local market segments in the branch’s area of operation
    Ensure that customer complaints are monitored, trends and root causes identified and addressed at source to prevent recurrence.
    Achieve set targets in sales and market the Company’s products at branch level.
    Manage and monitor budget for the branch
    Foster good relationship with the Client and cross sell other products to them.
    Attending scheduled Staff Meetings, Business Development meetings, and other meetings convened within the branch
    To perform any other duty as assigned in line with the organization goals and objective

    Job Requirements

    Degree in Business Management /Marketing or similar field
    3-5 years’ experience in the same field
    Excellent public relations, interpersonal & communication skills with excellent customer service.
    Knowledge in handling customers
    Experience in a financial sector will be an added advantage
    Proficiency in computers
    Knowledge of credit policies and procedures.
    A team player with the drive to improve performance
    Good sales and marketing skills
    MUST be residing in Nyeri

  • Land Sales Officer

    Land Sales Officer

    Location: Thika Road, Nairobi
    The incumbent of this position shall take the client through the products and services offered by the company until the execution of the sale; Build business by identifying and prospecting clients; conduct market research.
    Job Responsibilities

    Identifies business opportunities by prospecting different clients.
    Book appointments with corporate and other clients; visit them in their offices to present the company’s products.
    Carry out product demonstration to clients and brief them about the location, benefits, price and modes of payment.
    Follow up prospects till execution of the sale and after sale service.
    Researching and developing new ways of sourcing new clients; identifying institutions that have groups and approach them for demonstration.
    Handle correspondences and inquiries through email, phones or face to face.
    Assist the customer service officer in marketing during events.
    Follow up with payments by clients sourced by self.
    Create a good relationship with clients by providing support, information and guidance
    Maintain and update clients database contacts and status of ongoing sales
    Generate sales plan reports, challenges and achievements; daily, weekly and monthly.

    Competencies 

    More than 1 year experience in selling land
    Excellent commercial acumen coupled with a business development track record
    Ability to drive account performances whilst delivering cost effective results
    Self-motivated, flexible and open to change.
    Strong planning, organizing, reporting and networking skills.
    A natural communicator with excellent negotiation, persuasive, presentation and interpersonal skills
    Highly driven with enthusiasm to meet high sales targets and to cope under demanding pressure.
    Trustworthy, professional and reliable when dealing with confidential information.
    Business related qualification and 3-5 years’ experience in sales & marketing
    Proficiency in computer skills; MS Office