Jobs Kenya

Job Experience: Experience of 3 – 5 years

  • Project Officer_WASH, Maralal BRIGHT Consortium Coordinator_ Nairobi,Kenya BRIGHT Consortium AME Manager

    Project Officer_WASH, Maralal BRIGHT Consortium Coordinator_ Nairobi,Kenya BRIGHT Consortium AME Manager

    Department:** Project Implementation_Unit
    Direct hierarchy: Project Manager-WASH
    Contract duration: Six Months (dependent on approval of funding)
    Location: Maralal,Kenya
    Starting date:** January 2018
    Background on ACTED
    ACTED is a French humanitarian NGO, founded in 1993, which supports vulnerable populations, affected by humanitarian crises worldwide. ACTED provides continued support to vulnerable communities by ensuring the sustainability of post-crisis interventions and engaging long-term challenges facing our target populations, in order to break the poverty cycle, foster development and reduce vulnerability to disasters. Their interventions seek to cover the multiple aspects of humanitarian and development crises through a multidisciplinary approach which is both global and local, and adapted to each context. Their 3,300 staff is committed in to responding to emergencies worldwide, to supporting recovery and rehabilitation, towards sustainable development.
    ACTED is looking for professionally confident, self-motivated, experienced and committed team player to fill Project Officer –WASH position in Maralal. However this position is dependent on approval of funding.
    Position Profile
    This position will require the individual to support the successful implementation of ACTED Water, Sanitation, and Hygiene (WASH) interventions in Maralal, in order to contribute to improved health outcomes and water access for the communities.
    Duties and Responsibilities

    Ensure effective implementation of ACTED WASH programming in accordance with program requirements and in line with Donor regulations, WHO and international standards;
    Coordinate and work closely with Program Team throughout programme planning, design implementation and monitoring and evaluation
    Oversee selection and repair of selected water sources;
    Conduct capacity-building for community groups and staff in the area of water resource management, Hygiene and Sanitation;
    Be responsible for providing Technical guidance on all WASH components of programmes in the mission, giving support to the Program team and the implementing partners during planning, designing and implementation of WASH activities.
    Provide technical leadership and support program staff in the design of a medium to long-term interventions, which address current emergency needs but which takes a longer-term view in enhancing mitigation to future crises and accountable management of resources.
    Together with program team, implement WASH activities in line with the programme proposals and donor requirements and ensure timely production of and submission of programme reports and budget revisions
    Continuously review WASH strategy and programme approaches to appropriately address and accommodate emerging field context
    Participate in conducting joint assessments and planning responses together with other team and follow up on the recommendations
    Propose innovative WASH approaches relevant to the fragile context including on climate change, water resource management, water quality, water security etc.
    Ensure that there is creative and holistic approach to WASH programming, assist the team in finding ways to integrate/link and combine hygiene & health promotion, water and sanitation facilities design, construction & maintenance, with Health , Nutrition, Livelihoods and food security etc.
    To provide guidance and training to program staff to ensure that all work is carried out in a way that is sensitive to community needs and gender issues
    To provide technical expertise and guidance to staff as appropriate, in (for example, but not limited to) assessment, monitoring, evaluation, reporting (Internal and Donor Reports), financial management, proposal development, technical design of water and sanitation facilities and the exercise of judgment skills.
    Participate proactively and contribute in the WASH cluster meetings and, at a technical level engage with UN agencies and line ministries in Kenya as needed.
    Work closely with field teams on objectives, indicators and activities and develop clear monitoring frameworks for each program in collaboration with the M & E Officers
    Ensure the development, implementation and periodic review of detailed annual implementation plans for the various WASH projects
    Other duties as required

    Qualifications/Skills Required

    Bachelor’s Degree or equivalent in Development studies, Social science, Water and Sanitation or other relevant discipline
    3-5 years WASH management experience in Donor Funded Projects
    Demonstrated experience in WASH management in an NGO/INGO is highly preferable.
    Able to manage a high workload and meet tight deadlines
    Good numerical, report writing and administration skills; committed to consultative and servant-minded leadership; able to set clear objectives for staff and to delegate; able to enforce procedures
    Good understanding of SPHERE and other international standards.
    Knowledge and understanding of humanitarian standards
    Ability to train, mobilize, and manage national staff
    Flexibility and ability to multi-task under pressure
    Proven ability to work creatively and independently both in the field and in the office;
    Good inter-personal skills, commitment and motivation

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  • Software Engineering

    Software Engineering

    Job Description
    IBM RESEARCH – AFRICA
    Developing commercially viable innovations that impact people’s lives.
    Africa is poised to become a leading source of innovation in a variety of sectors with an expected growth rate of 7% annually over the next 20 years. IBM recognizes the potential impact of research and smarter systems in helping to build Africa’s future, hence the African research lab creates technology applications in a range of industries at the core of Africa’s growth: financial services, education, healthcare, mobility, public safety and utilities. IBM believes that increasing access to healthcare and improving the quality of healthcare is critical to the continent of Africa. We develop and leverage high-end cognitive technologies to develop original and novel solutions to healthcare challenges.
    IBM Research software engineers are evaluated on their technical contributions, ability to collaborate across labs, and leadership. These metrics, in the context of a commercial research lab in an emerging market, create a unique combination of roles and responsibilities for a Software Engineer working in the healthcare domain.
    Skills

    Experience with one or more OOP language (eg. Java, Python, C++)
    Experience with relational and non-relational databases (e.g., postgres, DB2, mongo)
    Experience with at least one front-end framework (e.g., angular, react)
    Mobile Android and iOS development
    Experience building at least one production application
    Experience with agile methodology

    Impact

    Develop technologies, analytics and algorithms in financial inclusion and financial services projects.
    Identify data-driven methods when more traditional approaches are infeasible.
    Transform research insights into real-world systems for use across the continent.

    Required Technical And Professional Expertise

    3 to 5 years of work experience depending on education level. Recent graduates will be considered.
    Knowledgeable of the many tools in machine learning, artificial intelligence, and data mining.
    Strong data structures and algorithm design skills

    Preferred Technical And Professional Experience
    NA
    Eligibility Requirements
    NA
    Required Education

    Bachelor’s Degree
    Preferred Education
    Master’s Degree
    Early Professional Track

  • Kenya Talent Development Associate

    Kenya Talent Development Associate

    Job Description
    The Training Department creates learning and development opportunities for 3,000 staff and 300,000+ clients. The Training Department Associate will focus on program improvement and department management in order to better achieve our organizational goals. Designing and implementing program and process improvements, high-level curriculum development, and facilitating leadership courses will be the primary responsibility of the Kenya Talent Development Associate. We are looking for a professional with 3-5 years work experience and a demonstrated passion for helping both our staff and clients achieve their full human potential.

    Country-Wide Professional Development: At One Acre Fund, we hire staff from the rural communities we serve and provide them with the training and mentorship they need to become leaders in their communities. Our Senior Field Directors manage hundreds of staff and thousands of beneficiaries – many of them started as an entry-level Field Officer and grew to their current position through mentoring, professional experience, and rigorous classroom exercises. The Kenya Talent Development Associate will provide support revising and implementing tiered curriculum designed to support all staff professional development at all levels of the organization in meeting their full potential.
    Curriculum Design: Continual development is one of the core pillars of One Acre Fund’s program model. The Kenya Talent Development Associate will partner with the Global Training and Development and Field Operations teams to design, evaluate, and implement curriculum and development materials. The Kenya Training will have a strong education background with curriculum design and adult education experience.
    Training of Trainers: One Acre Fund implements quality trainings to 2,000+ field staff members through its Training of Trainers program. The Kenya Talent Development Associate, in collaboration with the Field Operations Team, will evaluate the current training of trainers programs, review best practices in Training of Trainers, present a set of recommended improvements to the Country Leadership, and implement program improvements.
    Assessment, Monitoring and Evaluation (M&E): One Acre Fund holds all staff to a high standard in everything we do – our farmers deserve nothing less. The Training Department is no exception. The Kenya Talent Development Associate will be responsible for overseeing the Data Associate, ensuring our systems effectively monitor and evaluate the impact of training programs.
    Management and Mentorship: The Kenya Training Department is comprised of a team of eight full-time staff members across the country. The Kenya Talent Development Associate will support the team in managing, mentoring, and developing our team as they take on greater and more complicated responsibilities.
    Facilitation: This role will be the primary facilitator for our highest level professional development trainings at our Kenya HQ offices, including Kakamega and Nairobi. The Kenya Talent Development Associate will be an accomplished facilitator, who understands how to lead complex courses for professionals.

    Career Growth and Development
    One Acre Fund invests in building management and leadership skills. Your manager and a global support team will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship and through regular management consulting-style career reviews. We also have regular one-on-one meetings, where we listen to and discuss career goals, and work collaboratively to craft roles that each person can be passionate about. Because of our rapid growth, we constantly have new high-level roles opening up and opportunities in many functions. This results in fast career growth for our staff.
    Qualifications
    We are seeking an exceptional professional with 3-5 years of work experience and ideally a demonstrated passion for education and international development. Candidates who fit the following criteria are strongly encouraged to apply:

    Leadership and management experience at work, or outside of work. Examples include a demanding professional work experience, or successful entrepreneurial experience, e.g. leading a team or a conference, ownership over large, long-term projects, significant teaching or training experience, starting a business, solid Volunteer Service Organization accomplishments (VSO, Peace Corps, JICA, etc).
    Critical thinking and strong analytical attitude: quick to process information and act accordingly.
    Driven by continual growth: development orientated with a passionate for the work – seeing people growing is the motivator.
    Strong attention to detail: writing and editing trainings / project plans.
    Compelling communicator: ability to connect and persuade over email, in person, or on the phone.
    Top-performing undergraduate background.
    Humility. We are looking for passionate professionals who combine strong leadership skills with good humor, patience, and a humble approach to service to join our growing family of leaders.
    A willingness to commit to living in Kakamega for at least two years – this is a long-term, career-track role.
    Language: English required; Kiswahili preferred.

    Preferred Start Date
    As Soon As Possible
    Compensation
    Commensurate with experience and starts modest. However, this is a career-track role with fast raises for performance, paying a meaningful salary for a long-term career.
    Benefits
    Health insurance, room and board, local taxes, travel allowances.
    Sponsor International Candidates
    No

  • Wholesale Business – Key Account Handler

    Wholesale Business – Key Account Handler

    Job Description
    The Key Account Handler -Wholesale is accountable for delivering superior volume and Distribution in all the Wholesale stores assigned. The KAH reports to the Trade Marketing Manager. The positions are in Nairobi & Nakuru.
    Job Responsibilities

    Develop and build excellent account relationships with Wholesalers to leverage on business opportunities
    To identify and evaluate market opportunities related to the assigned account
    To coordinate the work closely with Key Wholesalers to ensure non-disruptions in the service levels
    Negotiate with customers on hot spots and extra displays
    Able to design trade investment plan to derive sales growth and profitability focusing on the right band and SKU mix
    Plan and draw up the monthly sales promotions, yearly cumulative sales performance, market and category performance.
    Feedback on all forms of competitor activities
    Conduct prospects for new clients to identify and develop new accounts.
    Increase sales and supervise the sales process by following up on orders, deliveries and collections.
    Prepare weekly or monthly sales reports.
    Ensure payment of receivables in a timely manner.
    Build and maintain effective customer relationships in order to build strong loyalty.
    Handle and respond to existing products queries from clients quickly, effectively and accurately.

    Qualifications

    Degree/ Diploma in Business, Sales & Marketing
    Minimum 3 -5 years’ experience handling Wholesale accounts.
    Experience and knowledge in field sales especially FMCG
    Must have a valid driving licence
    Good verbal and written communication skills
    Honest and a person of integrity.

  • Program Coordinator, Leadership Management

    Program Coordinator, Leadership Management

    Job description
    Overview Of CHAI Vaccines Kenya
    CHAI Vaccines is looking for a Program Coordinator to implement a new program of work in Kenya focused on strengthening immunization program performance management within the Ministry of Health’s Expanded Program on Immunization (EPI). The vision of this program will be to assist the EPI to:

    Support the Gavi Health System Strengthening (HSS) Coordination Unit (CU) to oversee HSS focus counties’ performance against Gavi HSS grant goals;
    Support EPI to strengthen immunization program performance management in counties; and
    Support the implementation and management of the Gavi HSS grant activities in counties.
    The Program Coordinator will be part of an established team in Kenya that works very closely with the EPI, interacting on a regular basis with government officials, donors, NGOs and civil society organizations.

    The successful candidate will have three primary areas of responsibility.

    Immunization strategic plan design and implementation
    Work with the EPI and Coordination Unit (CU) to establish robust processes for program performance management of HSS activities. This could include supporting the EPI and CU to:
    Develop standard operating procedures (SOPs) for the CU
    Develop and implement standardized tools to facilitate timely and high-quality reporting from HSS counties to the CU
    Support the scale up of strategic planning tools and best practices developed by CHAI over the past 3 years to 8 new focus counties
    Work with county EPI staff to embed and fully transition strategic planning tools and best practices to 5 previous focus counties
    Execution of immunization strategic plans
    Work with the EPI and CU to develop and implement a robust HSS performance review process, including supporting the systematic tracking of HSS activity implementation, helping identify roadblocks to efficient implementation, and problem-solving solutions
    Support the scale up of strategic plan review tools, processes and best practices developed by CHAI over the past 3 years to 8 new focus counties
    Support county EPI staff in 8 new focus counties to implement priority HSS interventions
    Work with county EPI staff to embed and fully transition strategic plan review tools, processes and best practices to 5 previous focus counties
    Capability building for immunization program management
    Identify opportunities for mentoring/on-the job skill transfer for national EPI, CU members, and county officials
    Develop strong working relationships with key stakeholders in government, international partners, donors and NGOs, and ensure coordination of resources and efforts;
    Continually identify opportunities for CHAI to add value and maximize impact; document and share lessons learned
    A high quality degree from a top University (preference for Masters’ level)
    3-5 years of work experience in a demanding results-driven environment
    Strong organizational and problem solving skills
    Strong analytical skills with proficiency at Microsoft Excel
    The ability to build relationships with senior stakeholders and quickly demonstrate credibility
    Strong communication skills, both written and verbal, including proficiency at Microsoft PowerPoint
    Strong process management skills, high level of organisation and good attention to detail
    Deep experience in programme management and project delivery, ability to work proactively within a context of ambiguity and to remain focused on impact
    Proven track record working in challenging multi-stakeholder environments
    First-hand experience of strategic capability building, with previous exposure to strategy work at organization level
    Experience working with government institutions
    Personal qualities including resourcefulness, entrepreneurialism, flexibility, independence, humility and strong work ethic.

    Advantages

    Experience working on health related issues in resource-limited settings
    Knowledge of health systems strengthening and/or global healthcare systems

  • Head Of Customer Service

    Head Of Customer Service

    Job description
    Why Sunculture?
    This is a highly rewarding role for a proven customer service manager who is excited to create and shape a call center department from the ground up. Someone who is an analytical problem solver with an ability to see the “big picture” and make improvements. It also offers the candidate the opportunity to be a part of the broader leadership discussion helping Sunculture make their mark upon the lives of farmers.
    Key Responsibilities:

    Determining call center operational strategies that maximum overall efficiency by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses.
    Developing call center systems capable of capturing real-time data that facilitates the analysis and synthesis of insights
    Supervising and improving call center operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans.
    Hiring, training, mentoring and monitoring the performance of call center personnel in order to ensure top performance.
    Ensuring Net Promoter Score (NPS) is high through the delivery of top notch service; No calls are missed.
    Identifying problems and taking an evidence based approach to support solutions.
    A day in the Life
    Reporting insights weekly to upper management. This also involves escalating and managing red flags and risks
    Liaising cross departmentally to provide operational support
    Collaborating within a hard-working and familial work environment.

    Does this sound like you?

    Minimum of 3 – 5 years Supervisory/Managerial experience in a Customer Service Call Center or a similar position.
    Excellent communications skills (verbal & written).
    Great customer service skills capable of resolving customer service issues in a timely and efficient manner.
    Self-starter and resourceful professional with strong problem solving skills.
    Leader capable or training and coaching teams on how to improve customer experience.
    KPI driven Individual capable of meeting and exceeding personal and team targets.
    Advanced computer knowledge & skills including Microsoft Office and proficiency in call center equipment/software programs.
    Efficient typing and writing skills.
    Strong organizational skills and with keen attention to detail.
    Must be able to work flexible hours and days, including weekends.

  • Credit Control Team Lead – Kenya

    Credit Control Team Lead – Kenya

    Job description
    Due to the rapid and continuous growth of the organisation, the tasks and duties of this role may evolve over time. You should be keen to develop and grow within the role and to take on additional challenges and responsibilities as they occur. In this role you report directly to the Area Manager Credit Control of Booking.com
    Key Responsibilities

    The Team Leader Credit Control will streamline and implement smarter processes within Credit Control with the Area Manager Credit Control. Clear objectives will be given in terms of:
    Collection of open invoices
    Team Development
    Scalable solutions
    Cross functional communication
    Increase growth of company
    Improving cycle times like DSO, cash allocation and delivery of invoices
    Due to these objectives, the Team Leader Credit Control will acquire an in-depth knowledge of Booking’s business and internal organization and will prepare him/her -self to a broader managerial role.
    Key factors of success in this role are a very sharp understanding of the business priorities, strong transversal communication skills and, above all, the capacity to drive projects and reach the pre-set objectives, as well as people management skills.
    Manage work process skills
    Drive progress within the organization through simple and targeted action plans. Implement short term loops of progress (= tackle the issues one by one at a high pace)
    Be a clear leader and a role model for the team
    Create best practice and share with peersBe a business partner with hotels team on several different levels
    Create an out-of-the-box mind set to improve customer payment behaviour and processes
    Coaching sessions with team members
    Be the owner of Key Performance Indicators like Current Collection, % received cash, within 30 days, 60 days and 90 days.
    Ensure adherence to company policies and applicable governmental regulations.
    Liaise with peers and stakeholders across the business to create successful roll outs
    Ability to lead and coach a diverse and multicultural team.
    Ability to analyze data and identify trends.
    Planning skills
    Managing and developing yourself and team
    Strategic/longer term contribution
    Functional technical skills
    Subject matter expert
    Travel will be part of the role

    Skills & Competencies

    Excellent English verbal and written communication skills.
    Ability to proactively drive the assigned projects and reach the preset objectives.
    Advanced communication and transversal management skills.
    Ability to recognize financial implications of business decisions and strategy.
    Ability to work on complex problems where analysis of situations or data requires an in-depth evaluation of various factors.
    Understanding of business practices and systems.
    Facilitate and practice security and confidentiality of information.
    Advance knowledge of Microsoft Office & SAP
    Knowledge of audit and internal control issues.
    Organizational change management skills.
    Organizational design and effectiveness knowledge.
    Process development skills.
    Technical decision making skills.
    Quality improvement skills.
    Excellent teamwork skills.
    Good presentation and interpersonal skills.
    3-5 years’ experience in Finance or related field and with 1-2 years of management experience desirable

  • Sales & Marketing Executive

    Sales & Marketing Executive

    Job Purpose/Summary
    This position is responsible for to selling and promoting PGL products and services to customers so as to generate maximum revenues and expand market share.
    Duties

    Responsible for securing new customers, and maintaining and developing existing accounts.
    Meet and exceed target set in terms of contributing and generating revenue for the department.
    Conduct and report minimum number of sales leads set by the management and transform a minimum of those into revenue generating business.
    Negotiate with the clients as per price guidelines given, looking to maximize profits.
    Follow up on customer communications in a timely and professional manner.
    Assimilate market information and take part in the overall business development through weekly / monthly sales meetings.
    Visiting potential/existing customers to demonstrate all the services and products offered by the company.
    Communicate effectively to customers, giving precise solutions and present quotations in a most professional manner.
    Close sales and convince clients why services offered by the Company are superior and beneficial than what competition offers.
    Create a relevant and historic customer data base by maintain complete records of all activities regarding customer visits, complaints etc.
    Evaluating customers’ needs by conducting in-depth research
    Achievement of the desired and agreed sales growth target for your portfolio.
    Noting and advising on changes and trends in the marketplace and the activities of competitors to ensure company services and products remain highly visible and preferred by customers.

    Job Requirements

    A Sales/Marketing degree, or a business related degree from a recognized university with experience in sales, or diploma in sales or its equivalent will be considered.
    3-5 years’ experience in a fleet management industry
    Knowledge in installations of car tracking devices and alarms will be an added advantage.
    Excellent public relations, interpersonal & communication skills with excellent customer service.
    Knowledge in handling customers
    Proficiency in computers
    A team player with the drive to improve performance
    Good sales and marketing skills
    MUST be residing in Nyeri

  • Channel Manager

    Channel Manager

    Job Description
    Report to: EBU Director.
    Job Responsibilities

    Identifying, Recruiting, training and enabling the channel partners.
    Defining and driving channel sales processes.
    Setting up new channel Partners and overseeing the on-boarding Process.
    Implementing Channel Marketing Plans set out by the Channel Marketing team.
    Monthly Reporting on sales KPI’s within channel partners.
    Working on sales and revenue targets as set by the Sales Director.
    Giving feedback to the marketing team on the success of sales promotions.
    Addressing customer service issues as raised by the channel partner.
    Reporting to the Head of Enterprise (EBU).
    Business Development for Channel Sales.
    Building and leveraging executive channel partner relationships.

    Requirements

    Bachelor’s Degree or above, in Electrical & Electronics, Telecommunication /Computer Science or relevant major from a recognized University.
    At least 3 to 5 years’ experience in Enterprise Business.
    More than 4 years’ working experience with; Cisco/HP/IBM/DELL/EMC/NetAPP /Lenovo/Honeywell/ SAP/Oracle etc.
    A Comprehensive understanding and hands-on experience on sales.
    Excellent relationship building and management skills.
    Must be innovative and a team player.
    Good communication skills & excellent analytical & presentation skills.
    Ability to work under time constraints and stressful situations.