Jobs Kenya

Job Experience: Experience of 3 – 5 years

  • Depot Supervisors

    Depot Supervisors

    Positions

    Depot Supervisor – Miritini Empty Depot
    Depot Supervisor – Port Reitz Empty Depot

    APM Terminals Kenya is looking to recruit a Depot Supervisor to be based in Mombasa. Reporting to the Depot/HSSE Manager, the Depot Supervisor is responsible for delivering a seamless, efficient depot operation. Ensure full regulatory compliance on all depot processes and activities including adherence to Company policies and procedures.The Depot Operational activities entail empty and full container storage, handling and container repair. The operation predominantly provides a service to the shipping lines as well as clearing agents, transporters and cargo owners.
    We offer

    Exposure to operational management in a Transport and Logistics industry.
    Exposure to container terminal operations.
    Operations Manager role in a small depot or other opportunities within the group.

    Key responsibilities

    Ensure empty units are stored, handled and transported securely and in line with company procedures.
    Ensure all inbound, outbound and internal stock movement processes are recorded and reported accurately, compliantly and on a timely basis.
    Adherence to work procedures and work schedules.
    Ensures all operations at the depots are executed in accordance to priorities set by the Manager.
    Ensure Company guidelines and operating procedures are followed at all times.
    Report any incidents of non-conformance to the depot manager.
    Maintain adequate controls to ensure the Company’s Health and Safety policies are adhered to and all operational legislative requirements are fulfilled.
    Maintain adequate controls to ensure a clean and tidy working environment compliant with HSE regulations.
    In cooperation with the depot manager maintain staff rota and shift patterns, ensure shifts are adequately resourced.
    Ensure all employees are trained and supported for the duties assigned to them and that they work within Health and Safety regulations appropriate to the task.
    Ensure Mechanical Handling Equipment is maintained to required standards and is safely operated at all times.
    Ensures the optimum utilisation of all equipment employed during the designated shift period by monitoring equipment work queues and allocating equipment and personnel where required to achieve maximum productivity
    Actively seek ways of improving efficiency, capacity and quality performance.
    Reports any problem areas of operations and implements the agreed changes to resolve the problems.
    Instructs team in safe working practices and maintains a watch over all activities for unsafe working practices.

    We are looking for

    Requires at least 3-5 years of foreman/supervisory or team leader experience in depot operations environment, or similar /related industry.
    Requires an understanding of safety regulations, safe work procedures and safe materials handling procedures and following of safety work instructions.
    Leadership: Conveys goals and expectations clearly; takes specific action to foster teamwork and keep people motivated. Be receptive to innovative ideas and suggestions. Thinks strategically about the long-term, and has vision.
    Requires ability to communicate operational instructions and information.
    Requires a high level of planning and organization skills, good leadership skills and excellent interpersonal skills.
    Adaptability: Demonstrates flexibility to meet terminal, vessel, rail and all operational needs.
    People Management: Ability to delegate work properly, follow-up, appraise performance, and if necessary, resolve problems firmly and equitably.
    Team Building: Guides and inspires others to accomplish goals; clearly defines requirements and encourages people to meet those requirements; encourages empowerment of all associates. Requires a collaborative work style, fostering cooperation and teamwork.
    Decision-making: Makes appropriate decisions; exhibits sound judgment. Creates contingency plans and alternative solutions to problems.
    Problem Solving: Identifies and comprehends elements of a problem, evaluates all alternatives and weighs the solutions.
    PC Skills: Have an advanced word, excel, and power point skills. Have depot management skill experience. Must be able to learn new systems and functionality quickly. Must have strong analytical skills, including the ability to extract, compile analyze data.
    A Degree will be an added advantage.

  • Sales And Marketing Officer

    Sales And Marketing Officer

    Job Description
    Mantoz Enterprises is a medium-sized Top Notch branding company. We are seeking to recruit a dynamic, resilient, result oriented and self-motivated Sales and Marketing Officer.
    Job Summary:

    Proactively establish and grow strong relationships/partnerships with current and potential clients.
    Plan, prepare and present persuasive approaches and pitches to potential clients.
    Create awareness of the Enterprises’ products, answering product queries on phone or email and offering advice to clients in order to close sales.
    Grow and retain existing clients by presenting new solutions to them.
    Adequately prepare and attend client’s meetings.
    Preparing and sharing up-to-date work status reports with all relevant stakeholders both internally and externally on a regular basis
    Come up with effective marketing strategies and execute them to completion to generate revenue.
    Negotiate with clients on price, cost, delivery and specifications of products to be offered
    Monitor our products’ quality and advise on best practices to ensure customer satisfaction.

    Job qualification, skills and competences:

    Degree in Marketing or any Business related field.
    3-5 years’ experience in a similar position in the corporate branding industry.
    Previous experience in marketing and sale of banners is a must.
    Passionate in customer management, service delivery and the general marketing industry.
    Strong commercial and marketing background.
    Must possess excellent communication skills.
    Excellent negotiation and presentation skills.
    Self-motivated and ability to work with minimal supervision.

  • Human Resource Officer

    Human Resource Officer

    Job Details:
    Essential job responsibilities

    Human resource is Love!
    Organizational development to express new BOH brand and strategic plan
    Supervise and provide consultation to management on strategic staffing plans
    Staff selection, recruitment and staffing management; mentoring & Coaching.
    Budget management through optimization of resources.
    Staff Performance management, & improvement systems; Staff job evaluation; Training and Development
    Policy update, development and documentation
    Employee safety, welfare, wellness and health; staff team building activities
    Compensation and benefits administration System;
    Administration and logistical Support; Has good ICT skills, HR data collection, collation and use for decision making. Biometric use

    Qualifications, skills and experience required

    The successful candidate will have a minimum of Bachelor’s degree in human resources with at least 3 – 5 years work experience with a good grasp of DIVERSE HR roles and a licensed practitioner.
    A mature Christian who is supportive of the beliefs, calling and vision of Beacon of Hope.
    The candidate’s preferred age is 33 years and above. He/She should have strong leadership skills, basic counseling, negotiation and mediation skills.
    He/she will have excellent interpersonal skills and high level of confidentiality and integrity.
    He/She should have exceptional organizational abilities and time management skills; ability to meet deadlines, multitask and prioritize.

  • Operations Coordinator Logistics

    Operations Coordinator Logistics

    About the role
    As the Operations Coordinator, you will oversee operations follow up and customer experience management for some of our key accounts. You will ensure we continually offer great service to our clients and bring up client’s feedback to management for corrective actions.
    Responsibilities

    Preparation and reviewing of quotes for the accounts
    Drive the negotiations to attain the best rates from vendors
    Running freight coordination operations in General Cargo and Household goods.
    Organizing deliveries and pickups, clearing operations along with clearing agent, making sure of fast invoicingand customer satisfaction.
    Organizing booking with the shipping lines and airlines for all outbound shipments, based on received rates.
    Keeping the clients constantly updated on the status of their shipments
    Organizing regular meetings with the clients to get feedback and understand ways to improve the service.
    Consolidate information gathered and make recommendations to management on improvement of the operations.
    Responsible for managing front of the house operations – taking client phone calls and walk-ins, and fieldingcommunications with vendors, prospective vendors, KRA/Customs…
    Occasionally extend your support to other functions aimed at achieving the goals of the organization.

    Qualifications

    3-5 years of experience ideally from a shipping, logistics background
    You have experience in Relocation and Household goods operations
    You have a track record of successfully managed client’s experiences
    You know how to communicate to stakeholders from diverse geographic and socio-economic backgrounds
    You have a vibrant personality and are a natural relationship builder
    You have outstanding organizational and coordination abilities
    You have 2-3 years driving experience with valid BCE driving licence.
    Ability to plan, organize, prioritize and perform multiple tasks in an orderly, efficient manner
    You have excellent email writing skills, clear and concise while still maintain a courteous expression
    Proficient in MS Office (Word, Excel, Outlook, Power Point)

    Competences

    You are highly adaptable and will easily blend with our tight team.
    You are confident to express your thoughts and give recommendations to management
    You take a proactive approach in addressing new situations and challenges
    Are open and comfortable working in an open and transparent culture, to receive feedback, positive or negative
    Are excited to work in a dynamic organization that blends start up and traditional approaches to management.
    You are open to flexible working hours and at the same time willing to stretch into longer working hours as perjob requirements.

    Other information

    This opportunity is based in Nairobi, Kenya. We will arrange a 3-month probation period with learning and performance objectives.

  • Depot Supervisor – Miritini Empty Depot Depot Supervisor – Port Reitz Empty Depot

    Depot Supervisor – Miritini Empty Depot Depot Supervisor – Port Reitz Empty Depot

    APM Terminals Kenya is looking to recruit a Depot Supervisor to be based in Mombasa. Reporting to the Depot/HSSE Manager, the Depot Supervisor is responsible for delivering a seamless, efficient depot operation. Ensure full regulatory compliance on all depot processes and activities including adherence to Company policies and procedures.The Depot Operational activities entail empty and full container storage, handling and container repair. The operation predominantly provides a service to the shipping lines as well as clearing agents, transporters and cargo owners.
    We offer

    Exposure to operational management in a Transport and Logistics industry.
    Exposure to container terminal operations.
    Operations Manager role in a small depot or other opportunities within the group.

    Key responsibilities

    Ensure empty units are stored, handled and transported securely and in line with company procedures.
    Ensure all inbound, outbound and internal stock movement processes are recorded and reported accurately, compliantly and on a timely basis.
    Adherence to work procedures and work schedules.
    Ensures all operations at the depots are executed in accordance to priorities set by the Manager.
    Ensure Company guidelines and operating procedures are followed at all times.
    Report any incidents of non-conformance to the depot manager.
    Maintain adequate controls to ensure the Company’s Health and Safety policies are adhered to and all operational legislative requirements are fulfilled.
    Maintain adequate controls to ensure a clean and tidy working environment compliant with HSE regulations.
    In cooperation with the depot manager maintain staff rota and shift patterns, ensure shifts are adequately resourced.
    Ensure all employees are trained and supported for the duties assigned to them and that they work within Health and Safety regulations appropriate to the task.
    Ensure Mechanical Handling Equipment is maintained to required standards and is safely operated at all times.
    Ensures the optimum utilisation of all equipment employed during the designated shift period by monitoring equipment work queues and allocating equipment and personnel where required to achieve maximum productivity
    Actively seek ways of improving efficiency, capacity and quality performance.
    Reports any problem areas of operations and implements the agreed changes to resolve the problems.
    Instructs team in safe working practices and maintains a watch over all activities for unsafe working practices.

    We are looking for

    Requires at least 3-5 years of foreman/supervisory or team leader experience in depot operations environment, or similar /related industry.
    Requires an understanding of safety regulations, safe work procedures and safe materials handling procedures and following of safety work instructions.
    Leadership:Conveys goals and expectations clearly; takes specific action to foster teamwork and keep people motivated. Be receptive to innovative ideas and suggestions. Thinks strategically about the long-term, and has vision.
    Requires ability to communicate operational instructions and information.

    go to method of application »

  • Communications Specialist, Development Outreach and Communications Service

    Communications Specialist, Development Outreach and Communications Service

    Please Note: Only Kenyan citizens are eligible for this position.
    Position Summary:
    The Communications Specialist will support USAID/Kenya and East Africa’s Development Outreach and Communications (DOC) Services task order through August/September 2018. The Communications Specialist will work full-time to provide support to the development of communications products and publications focused upon USAIDs development strategy, as well as lead the production of high quality, brand-compliant, multimedia information products and visual assets.
    Responsibilities:
    Social Media and Media Monitoring

    The Communications Specialist will be responsible for managing the projects presence in social media and for the creation of content necessary to grow the USAID mission’s engagement within the sector. S/he will also focus on content creation, basic online graphics and development of products/messages for public access and online platforms including website, Facebook, Twitter and Flickr.
    Author brief social media postings with corresponding links and source appropriate images for the postings.
    Schedule and post social media content as per the content calendar and obtain approvals for content prior to publishing.
    Produce social media toolkits and contribute to the daily management of several accounts.
    Provide analytics, identify trends and develop creative inputs.
    Review daily press and produce media monitoring reports.

    Event Coverage

    Prepare website stories.
    Engage in media calls and prepare press kits.
    Take, edit and post photos.
    Update media contact lists.
    Prepare event specific media monitoring reports.

    Gathering Content from the Field

    Gather stories from implementing partners via field visits at the discretion of the COR.
    Produce various products from field content including Flickr photo albums, Transforming Lives and Exposure photo stories that reflect USAID reach and impact with a human-interest focus.
    Prepare content for use in other publications including annual reports, e-newsletters and brochures and videos.

    Strategic Planning

    Provide input into strategy review sessions on a quarterly basis
    Assist in developing an agenda and a presentation that:

    Reviews and assesses MSI communications work in the previous quarter using indicators established by the overall communications strategy;
    Highlight successes, challenges and recommendations;
    Synthesizes journalist participation and press coverage; and
    Pitches potential stories or identifies gaps in content based on field work and research.

    Coordination Meetings

    Support coordination of quarterly meetings with IP communication staff.

    Qualifications:

    Bachelor’s Degree in Journalism, Communications or a relevant related field of study. Master’s degree preferred.
    3-5 years of related public relations, public outreach or Communications for Development experience
    Demonstrated experience producing and editing written products such as social media messages, news/blog articles, reports, fact sheets, speeches, success stories, and press releases
    English language skills at the S/5 and R/5 level to perform communications technical services.
    Ability to travel as needed throughout Kenya and East Africa
    USAID experience is a plus
    Ability to work well in a team

    Only candidates who have been selected for an interview will be contacted. No phone calls, please.MSI is an EEO/AA/ADA Veterans Employer.
    PI101802576

  • Program Officer

    Program Officer

    Reporting to the Pre-Exposure Prophylaxis (PrEP) Manager at the National AIDS and STIs Control Program (NASCOP) the Program Officer will contribute to the effective scale up of oral PrEP in Kenya by providing technical and programmatic support to the national PrEP program.
    He/she will assist in the coordination, implementation, administrative support, monitoring and reporting of the national program and its supplementary operations; as well as work in close collaboration with other technical teams at NASCOP, County governments, implementing partners and stakeholders to actualize the national PrEP implementation framework.
    Responsibilities:

    Provide support in planning for the national PrEP technical working group (TWG) and related sub-committee meetings
    Support monitoring of implementation of activities outlined in the national PrEP program work plan to ensure program deliverables are met while maintaining quality, timeliness, and efficiency and prepare progress reports
    Provide technical support including supporting quality improvement in PrEP delivery to ensure optimal program outcomes
    Prepare technical reports and maintain records of all key national meetings, events and activities and provide updates to the PrEP manager on a regular basis
    Support the documentation of knowledge and learning generated by the national PrEP program including: lessons learned, best practices, how-to information, and information on reach and impact
    Support In the analysis, synthesis and reporting of program outputs and results and feedback the lessons to the TWG for corporation of lessons learnt intoongoing activities
    Support the program in liaising with County governments to set up coordination mechanisms for PrEP and related HIV prevention interventions, track progress in PrEP implementation, identify gaps and needs, and plan for national level technical assistance
    Work closely with the PrEP manager in setting program priorities and directions and responding to requests for support from County governments andimplementing partners
    Strengthen collaboration across implementing partners to leverage on opportunities for enhancing efficiency and ensuring maximum integration of activities
    Contribute in the development or review of evidence-based clinical training materials, job aids, and curricula, supervisory systems and other training materials needed for implementation of the program to meet the needs of the national program

    Qualifications:

    Bachelor’s degree in Clinical Medicine, Nursing or related qualification
    At least 3 (Three) years’ experience implementing HIV prevention, care and treatment programs
    Experience working within Ministry of Health and good knowledge of the Kenyan health system and programs
    At least 5 (Five) years’ hands on experience working or collaborating with health programs with National and/or County governments
    Demonstrated experience working with diverse implementing partners and stakeholders at the national level
    Experience in implementing or supporting implementation of oral Pre-Exposure Prophylaxis interventions will be an added advantage
    Excellent analytical, verbal, written communication and presentation skills
    Computer literacy, particularly in the use of MS office suite

  • Customer Support Analyst II

    Customer Support Analyst II

    Job description
    Purpose Of Position
    Individuals in the Customer Support Analyst II role are responsible for responding to customer requests by diagnosing and resolving problems and for supporting the ongoing technology needs of all employees by providing Level 2 and 3 help desk support. They work with a broad range of infrastructure products and complex client technology services and support area of IT. They work on multiple projects concurrently as a team member or as a technical lead.
    Customer Support members respond to requests for IT support, logging problems, generating trouble tickets, attempting to diagnose and resolve problems, and if necessary, escalating the problem to the appropriate level of expertise. They are responsible for documenting solutions to problems and developing end-user guidelines. On an ongoing basis, they work to improve customer support processes and practices. In addition, they evaluate and recommend client software and hardware and write proposals for purchasing new or upgraded products.
    Individuals in the Customer Support job family require an understanding of the foundation architecture, hardware and software used by the organization. They demonstrate skill in various custom or packaged hardware and software. They have the ability to gather information on issues and have diagnostic capabilities to enable them to describe or resolve problems. These individuals ensure that client needs are addressed and resolved in accordance with service level agreements.
    KEY RESPONSIBILITIES:

    First point of contact and day-to-day technical support to end users.
    Responds to Level 2 support and works with vendors on Level 3 support.
    Generates activity and status reports.
    Provides the user access service.
    Researches trouble issues which affect multiple clients.
    Reviews checklists and scripts.
    Works with vendor technical support personnel on solutions for clients.
    Client Technology Support
    Participates in deployment of new or upgrade information technology and infrastructure projects, including assisting co-workers and vendor partners.
    Installs and performs minor repairs to hardware, software, and peripheral equipment, following design or installation specifications.
    Updates configuration management tools.
    Develops and documents procedures for performing configuration changes, updates and upgrades.
    Provides on-going support of client technology.
    Technical Support
    Ensures that all technical resources are available for meetings that include video conferencing.
    Engages the hardware vendors on issues to remedy issues or escalates for support.
    Monitors and communicates system status.
    Diagnoses and resolves client workstation and mobile device hardware and software issues.
    Creates temporary solutions until permanent solutions can be implemented.
    Assists systems, programming and vendor professionals as needed to resolve problems.
    Coordinates the resolution of escalated application, hardware and software problems.
    Security
    Adheres to the integrity of controls, regulations and guidelines.
    Reviews operation processes to ensure consistent approval and compliance.
    Makes recommendations and changes as appropriate.
    Inventory Management
    Maintains IT inventory management for all IT equipment and/or software in accordance with company policy and procedures.
    Service Level Management
    Collaborates in the development of service-level objectives and takes steps to meet or exceed targets.
    Monitors service-level objectives to ensure that requirements are met or exceeded.
    Makes recommendations to approve performance and client satisfaction metrics.
    Follows up in a timely manner to ensure customer satisfaction.
    Service Improvements
    Tracks performance metrics.
    Reviews tracking log to identify recurring problems, or problems affecting a large number of clients.
    Develops procedures and controls for service improvements.
    Recommends solutions to common problems and updates frequently asked questions documentation.
    Testing
    Participates in integration and user acceptance testing.
    Training
    Trains co-workers on new or existing functionality or services.
    Identifies customer training needs based on common problems.
    Documentation
    Creates, modifies and reviews documentation of issues resolutions.
    Develops and delivers documentation to ensure appropriate end-user support.
    Creates and submits documented resolution to Knowledge Base.
    Updates manuals/guides to incorporate new recommended products.
    Communications/Consulting
    Alerts team members about recurring problems.
    Communicates technical information to both technical and non-technical personnel.
    Business Continuity
    May provide input to the design of backup and recovery procedures.
    Research/Evaluations
    Designs standard image and designs alternate images, as needed.
    Evaluates and recommends new standard products for corporate standards list.
    Participates in working groups related to standards.
    Coaching/Mentoring
    Mentors less experienced staff in multiple areas of expertise.

    Knowledge, Skills And Abilities

    Bachelor’s degree in Computer science, information technology or equivalent experience.
    Technical certification in one or more industry disciplines or technology eg ITIL, CCNA, MCP.
    Typically has 3 to 5 years’ experience in the IT industry.
    Thorough knowledge and in-depth skills and experience of computer hardware and software installation, configuration and maintenance.
    Demonstrated working knowledge of basic to moderately complex hardware and software products and problem solving/ diagnostic skills; Skills in Windows 7 client, IBM
    Lotus notes and LAN/WAN.
    Uses considerable judgement to determine solution and seeks guidance on complex problems.
    Effective in written and verbal communication skills in English.
    Strong ability to work as part of a team and coordinate with all staff.

    Preferred

    Ability to relate technical issues to largely non-technical audience.
    Good problem solving and analytical skills.
    Good customer service skills and experience.
    Able to work under tight deadlines and cope with pressure.
    A mature and committed Christian.

    Work Environment/Travel
    The Position may require ability and willingness to travel domestically and internationally on a need basis.

  • Pricing & Promotion Analyst

    Pricing & Promotion Analyst

    Job Description
    Reports To:
    Senior Manager Supply Chain Primary Purpose: The Pricing and Promotion Analyst supports strategy and decision making regarding pricing, discount rates and promotions for Tusker Mattresses Limited.
    The role will partner with purchasing and operations departments to ensure clear understanding of the impact of pricing decisions on both sales and margin, and to generate recommendations to maximize both metrics within agreed discount rates. This role is also responsible for the execution of pricing decisions, partnering with finance, retail operations and stores to ensure seamless implementation.
    Key Responsibilities

    Partner with the supply chain team to develop pricing and promotion strategies to drive key KPI of sales, inventory, discount rate and margin to meet or exceed company objectives.
    Regular meetings with Marketing and operations to ensure centre events are supported with appropriate promotion, communicated and signed off and executed in a timely and accurate manner to ensure inclusion in relevant centres Marketing.
    Action weekly system price changes for all product areas by partnering with relevant supply chain officers and owning weekly approval process. Ensure upcoming weekly price changes and promotions are presented weekly with supporting data to validate.
    Ensure price and promotions are clearly communicated to the stores through the weekly transmittal process, in partnership with supply chain, the Retail Operations team, and producing exclusion lists.
    Own the analysis of price and promotional decision making and present recommendations to the supply chain leadership team.
    Key metrics include discount rate, gross margin, traffic, AUR. In close partnership with supply chain management come up with weekly / monthly competitive price updates to inform on relevant upcoming promotions.
    Drive / co-ordinate and communicate pricing strategy for the clearance period, taking into consideration market restrictions within agreed timeframes. Share with operations upcoming key promotions on a weekly / monthly and quarterly view to ensure in store signage exists to support promotions.
    Partner with supply chain to propose price changes in order to drive inventory efficiency in Outlet stores i.e. newness to clearance in line with monthly floor set. Assist in the “smart pricing” of key items and analysis of margin implications vs sales growth.
    Maintain accurate pricing master files for Outlet and action all system changes to activate price changes and promotions in a timely and accurate manner. Partner with finance to ensure all pricing is accurate in our systems.
    Monthly meetings with Finance to ensure low rate of manual overrides Maintain tracking logs and approvals for auditing purposes – accountable for weekly price approvals and actioning within agreed timeframe
    Liaise with the merchandising team to ensure price labelling is executed effectively.
    Own and maintain promotional calendar – communicating in partnership with Buying and Marketing to Retail store teams weekly / monthly and quarterly.

    Qualifications

    Minimum 3-5 years’ experience in a merchandising/planning, financial analysis, or pricing analyst role in a Retail environment in either a full price or Outlet environment with understanding of trading laws relating to price.
    Strong Excel skills with demonstrated proficiency in building reports and analytical tools.
    Ability to think logically, problem solve and provide recommendations through analysis.
    Demonstrated experience generating ideas and providing solutions to current processes.
    Demonstrate proficiency in retail math. Ability to work in a fast paced, retail environment.
    Strong communication skills with ability to interact with employees at all levels.
    Ability to work autonomously and collaboratively with cross-functional teams.