Jobs Kenya

Job Experience: Experience of 3 – 5 years

  • Programme Officer

    Programme Officer

    Job Description

    Summary roles and responsibilities:

    The MNCH/FP Programme Officer, working under the guidance of the overall MNCH/FP lead will be responsible for implementing a range of RMNCH/FP strategies within the designated County health facilities in Nairobi under the USAID-funded Afya Jijini project.
    The MNCH, FP PO will provide technical support to the project activities to scale up quality Basic and Emergency obstetric and neonatal care (BEmONC and EmONC) in the county.
    S/he will be responsible for supporting the RMNCH TWG, and relevant quality improvement structures at both Sub county and facility level including Work Improvement Teams. S/He will strengthen the MPDSR committees to ensure that all maternal deaths and near misses including cases of obstetrics fistulas, emergency hysterectomies due to PPH from labor complications etc. have been documented and audited within 24-48 hours of occurrence.
    Further s/he will support the scale up of family planning services in the sub-county health facilities with a focus on availing choices at every supported facility.
    Working with the community engagement, the Programme Officer will develop innovative community level models that support uptake of FP, early ANC attendance and retention to 4th ANC, and finally increased facility based deliveries, aggressive MNCH approaches in informal settlement with high perinatal deaths.
    The PO will represent Afya Jijini project in relevant sub county and facility technical meetings. Working with the TB/HIV specialist and cluster leads s/he will support RH/HIV integration in the supported facilities.
    The PO will also be tasked with building the technical capacity of facility based health Care workers in RMNCH/FP, Preparing biweekly, monthly and semiannual and annual project reports to contribute the consolidated AFYA Jijini project reports.

    Essential (or desirable) skills, qualifications and experience

    Nursing /medical qualification (Diploma or Degree)
    At least 3-5 years’ experience in successful field implementation of RH/FP programs in Kenya.
    Demonstrable skills in rolling out GoK-endorsed approaches that result in improved uptake of services for, reproductive health, maternal health and family planning.
    Experience conducting training and capacity building related to data quality, data dissemination and information use, and other M&E related issues for health facility staff is critical.
    Ability to work in a complex environment with multiple tasks, short deadlines and intense pressure to perform; ability to manage several major multidimensional activities simultaneously.
    Experience working on U.S. government (PEPFAR) or other large donor-funded projects preferred.
    Proficient with Microsoft Office applications (Word, advanced Excel, and PowerPoint).
    Strong writing skills, including writing of reports.

  • Principal Officer Network Distribution & Operations Acquisition Manager – Home Channel

    Principal Officer Network Distribution & Operations Acquisition Manager – Home Channel

    Job Description
    Role purpose:
    Reporting to the Senior Manager – Distribution & Customer Fulfillment, the position holder will manage the Company’s Revenue Stream to meet company objectives by ensuring timely planning, processing and delivery of stock transfers, ensuring stock availability (nil out of stocks) across the distribution network, planning user training to ensure effective use of ERP systems, pursuing customer delight and reporting of Key Performance Indicators as per the supply chain metrics.
    Key accountability and decision ownership:

    Planning for stock transfers across all network distribution centers and ensure 100% stock availability (nil stock-outs)
    Manage load and route plans for retail and dealer transfer orders to optimize on delivery cost and resource utilization
    Carry out mini-store stock reconciliations to mitigate stock loss during transit, manage obsolescence and stock ageing
    Analyze monthly distribution costs against orders delivered, process payments and provide key cost statistics to support decision making by senior management
    Plan and carry out perpetual performance evaluations for dealer managed stores and identify opportunities for improvement
    Plan and train mini-store management staff on order processing, inventory, risk management and customer service to achieve set customer satisfaction levels
    Plan, develop and implement new mini-stores in consultation with regional stakeholders to boost product availability in the market and reduce order to cash cycle
    Initiate, develop, review and maintain sustainable stock transfer policies and standard operating procedures for compliant operations
    Collate data, analyse and generate accurate reports in accordance with the Supply Chain metrics.

    Qualifications
    Job Requirements

    Degree in a business discipline
    5 years working experience in a stock management environment, of which 3 years should be in Supervisory Role in a Distribution & Customer Fulfillment Environment
    Knowledge / Certification in supply chain professional course will be an added advantage
    Excellent knowledge of Safaricom products and services
    Excellent knowledge of Distribution & Customer Fulfillment and procedures
    Excellent written and verbal communication skills (articulate) coupled with good listening and critical reasoning skills
    Proactive, confident, energetic and able to work under pressure with a positive attitude and use good organization skills
    Mentoring/coaching skills/experience
    Excellent interpersonal skills
    Good decision making skills
    Good communication and presentation (oral and written) skills
    Experience in telecom, financial services or similar industries
    Analytics experience in one or more of these areas: End to end Reconciliation and trending of outcomes, Inventory Management, Sales Planning and forecasting, Post events and launch Impacts analysis, customer care resolution and tracking, etc.

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  • Convenience Retail Development Manager

    Convenience Retail Development Manager

    Job description

      Job Purpose:  

    As part of transition to Vivo Energy (VE) , the new Convenience Retail Development Manager will play a leading role in implementing Convenience Retail growth strategy across Operating Units in coordination with VE Convenience Retail (CR) Central Team.  

    Principal Accountabilities:  

    CR &NFR site & format database owner inc terms etc
    Support Network/site optimization manager in identifying sites and formats development
    Develop CR &NFR site refurbishment plan
    Support OUs in submitting Investment Proposals
    Projects follow up from identification to completion ( layout, capex, alliances, IP etc)
    Ensure Alliances are selected as per VE strategy and right terms are applied
    Training of CR managers on VE process and standards
    Provide ad-hoc analysis as may be required from time to time.

    Job Knowledge, Skills & Experiences:

    3 to 5 years experience in CR and Retail businesses management
    Academic Degree in a financial field eg.accounting, Managenent Information, planning, economics etc
    Solid understanding of Vivo Energy business model, essentially CR & Retail businesses.
    Analytical thinker and problem solver
    Good communicator [oral, written and presentation skills]
    Self-starter; able to drive change and run projects
    Effective inter-personal skills to work with the country management team and central teams
    Ability to manage priorities and tight deadlines
    High computer literacy (Excel, PPT, SAP)

  • Senior HR Consultant

    Senior HR Consultant

    Details:
    A Human Resource Consultancy firm is looking to recruit a Senior Human Resource Consultant. The overall role of the Human Resource Consultant will be to provide day to day human resource services and support in the areas of recruitment and human resource consulting per the clients’ requirements as well as source for additional clients and grow the business.
    Job Responsibilities

    Source for recruitment and human resource consulting projects.
    Meet with clients to understand their recruitment needs;
    Supervise the recruitment process from creation of the adverts to drafting and presenting a recruitment report.
    Liaising with clients on selection of candidates to be interviewed and ensuring second interviews with the client are scheduled and subsequently conducted.
    Scheduling psychometric assessments (if applicable)
    Following up with clients for final selection of candidate(s).
    Conducting reference checks on candidates.
    Liaising with various clients to understand their organizational needs.
    Carrying out organizational reviews, design and development for various clients.
    Performing job analysis and job evaluations.
    Undertaking salary surveys and job grading.
    Carrying out skills gap analysis/ skills assessment.
    Developing performance management systems for various clients.
    Developing human resource policies and procedures.
    Planning and on occasion delivering training as is requested by the clients

    Office Administration

    Responding to Request for Proposals, Expressions of Interest, etc.
    Drafting client contracts, engagement letters for new and existing clients.
    Supervise the updating of personnel files for internal and outsourced staff.
    Processing payroll on generating payslips for both internal and outsourced staff.
    Ensure that clients are invoiced in a correct and timely manner and following up on outstanding payments.
    Upsell the company services to existing clients.
    Receiving invoices and subsequently preparing monthly payments;
    Ensure statutory payments are done on time.
    Supervise the management of petty cash.
    Responding to general enquires.
    Provide weekly reports and other reports to the managing director as requested.

    Qualifications

    Bachelor’s degree in Human Resource Management or relevant field.
    3 – 5 years’ experience in a similar capacity.
    Good knowledge of Microsoft Office Suite.
    Experience in managing human resource issues for a companies with complex and growing human resource needs.
    Experience working in a customer-focused HR function.
    Be a member of the Institute of Human Resource Management (IHRM) or any other recognized professional HR body.
    Possess knowledge and experience of relevant labour laws of Kenya.
    Experience working in a customer focused HR function.
    Possess excellent verbal and written communication skills.
    Strong capacity in managing the recruitment and hiring process for external clients.

    Remuneration:
    Remuneration based on the level of experience.

  • Financial Systems Delivery Manager Principal Enterprise Architect Manager Analytics Systems Support

    Financial Systems Delivery Manager Principal Enterprise Architect Manager Analytics Systems Support

    Job Description
    We are pleased to announce the following vacancy in the Digital IT Department within the Technology Division.   In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Reporting to the Senior Manager Business Engagement – FS, COPS and CC, the position holder will be in charge of delivery of business products using Business Doman and IT knowledge. Leading a team of Architects and BAs, as well as virtual delivery teams. Break down complex requirements into simple trackable tasks. Be committed to high quality and delivery on time without compromise on scope.
    Job Responsibilities

    Responsible for leading virtual teams across IT to deliver the BU initiatives
    In charge of delivering of the BU products on time
    Ensure product stability within max 24 hours
    Solutions Design and specification
    Team Leadership
    Managing Capex Spend for systems relevant to them.

    Requirements

    Degree in Science/computer science/Engineering/Business related.
    Strong business acumen and mindset
    5+ years of software development experience in a busy IT development environment, 2 years of which must include experience in Business Analysis and Systems design.
    3+ years’ Experience in Technical Leadership of large IT projects
    Certification in Business Analysis
    Certification in Agile Project Management will be an added advantage
    Team player who is skilled at building up and managing stakeholder relationships successfully
    Ability to persuade stakeholders and to champion effective techniques through delivery
    Ability to drive initiatives without any formal authority in an ambiguous environment.

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  • Non Voice Contact Manager Zonal Sales Manager

    Non Voice Contact Manager Zonal Sales Manager

    Job description
    Airtel Kenya wishes to recruit for the position of Non Voice Contact Manager within the Customer Service Division. Reporting to the Customer Service Director, the incumbent’s role involves mapping customer experience requirements vs. employee capabilities across all non-voice contact points with the aim of developing world class customer experience, and employee skills and capability. Plan and execute Quality Assessment non-voice activities as per set standards and guidelines defined by management so as to improve Customer Satisfaction Index for the organization.
    Responsibilities include but are not limited to the following:

    Develop relevant Key Performance Indicators and tracking mechanisms/data for Service Recovery
    Manage and drive performance of service recovery and complaint management
    Drive process improvement initiatives
    Ensure Social Media customer engagement KPIs are met (Response rate and Response time)
    Implement initiatives to increase self-service base
    Conduct products review and ensure product design standards are met
    Develop governance model according to Business Process agreement and ensure adherence
    Create effective quality assessment processes to monitor management of customer queries, requests and complaints.
    Motivate, manage team performance and drive coaching

    Expected key results:

    Drive quality standards for Airtel customer base
    Formulate and Implement strategies on Social Media customer engagement
    Customer Empowerment
    Manage strategy and deployment of self-care and service platforms
    Mailbox and Customer correspondents Management
    Partner Management
    Implement quality monitoring and assessment strategies
    Driving CRM capability & work flow

    Qualifications:

    Bachelor Degree in Marketing, Business Administration or other related field.
    An MBA will be an added advantage
    5 years with a minimum of 3 years in training management and QA service delivery role, preferably within the Telecoms industry.
    Proficiency in Customer CRM platforms

    Competencies and behavior

    Able to handle, prioritize, multiple projects simultaneously
    Able to handle high level of confidentiality regarding company and employee information
    Fluent in English and able to articulate, express ideas and opinions
    Good Presentation Skills
    Strong problem solving skills, including ability to bring individuals or groups to consensus when divergent opinions exist.

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  • Account Manager

    Account Manager

    Job Description

    Department: Client Service
    Job Title Reports To: Managing Director
    Main Purpose of the Job: To drive the company’s growth in business volume and profitability
    Principal Responsibilities

    Maintaining and nurturing client relationships.
    Managing and promoting delivery to client expectations
    Achieving set business targets in both volume and profitability through growing billings from existing clients and recruiting new ones
    Accountable for creation and integrity of proposal and pitch through working with agency colleagues in developing suitable proposals that adequately answers clients’ briefs and optimizes the agency’s competitiveness in pitches
    Clearly and accurately writing reports, presentations and proposal documents.
    Developing content and delivering training to project staff in line with client initiatives and internal requirements
    Ensuring that timely client feedback is obtained for all projects through the established client satisfaction survey method

    Person Specification
    Education Qualification and Training

    Bachelor’s Degree in social sciences
    Professional qualification in marketing, preferably CIM
    Proficiency in computers

    Knowledge and Skills

    Ability to advise the client and solve problems
    Strong proposal and presentation writing skills
    Excellent project management skills
    Excellent communication and social skills
    Demonstrated excellent client relationships development skills

    Experience

    Experience with project execution and planning with agency
    5 years’ experience in client service management
    Proven 3 years’ experience in business development and prospecting

  • Project Accountant

    Project Accountant

    Kimetrica is currently seeking is a Project Accountant who will be responsible for Kimetrica’s accounts in Kenya. The Accountant shall be responsible for executing financial related activities to support and not limited to the implementation of projects. The accountant will provide support in other finance areas as necessary and maintain a positive working relationship with all office staff.
    The Accountant will work under the direct supervision of the Head of Finance and Operations and in close collaboration with accountants from other Kimetrica offices and branches. The Project Accountant will also liaise with Project Managers and Associates to ensure effective financial service delivery to Kimetrica projects.
    Responsibilities:

    Vendor Payments / Accounts Payable

    Make payments to utilities and suppliers and maintain accounts for creditors
    Enter all transactions into the accounting system (PROCAS & QuickBooks); identify the proper account codes for each transaction.
    Receive and process all invoices, expense reports and requests for payment.
    Prepare payroll and process statutory deductions of NSSF, NHIF and PAYE and remit as per set timelines.
    Ensure that salary is disbursed to all employees on schedule.
    Collect and verify timesheets, check for project codes and approvals.
    Verify expense reports and ensure timely payment of travel advances / settlement of expenses Ensure payment of consultants and casuals

    Accounts Receivable

    Assist in the billing and invoicing of clients Verify status of payments with clients and banks
    Cash Management and Banking
    Ensure that petty cash is managed efficiently and controls are observed
    Verify petty cash vouchers and field expenses Ensure full verification and reconciliation of bank statements

    Audit, Annual Accounts and Tax Returns

    Assist with tax computations and tax returns for all categories of tax.
    Assist in financial and statutory reporting
    Act as a custodian of accounting records, ledgers, revenues and operating expenses.
    Assist in the preparation of the Fixed Asset Register and inventory control
    Assist in preparation of accounts and other documentation for external audit.
    Assist in internal audit process and compliance with administrative controls. Ensure all taxation and legislative requirements are complied with at all times.

    Project Support

    Conduct research on market prices and wage rates for project budgeting
    Assist in preparation of project budgets
    Provide project financial reports and statements to staff as required
    Assist project managers in the financial management of projects
    Assist in the management of project assets6. Protect organization’s value by keeping information confidential.
    Assist in Kimetrica accounting and financial management as required.

    Qualifications
    Essential Qualifications

    Part or full CPA (K)
    3 to 5 years work experience in accounting for a medium to large company
    Computer literate with use of internet, excel and QuickBooks accounting software
    Keen attention to detail e. High levels of integrity, honesty and confidentiality

    Qualification Preferred

    Strong quantitative and analytical skills
    Accounting degree or equivalent preferred
    Strong English language communications
    Knowledge of project-based accounting methods preferred
    Team-oriented

    Terms and Conditions

    Opportunities for specialised training in project based accounting
    Nairobi based with some regional travel.
    Competitive salary and benefits
    The position is full time
    Opportunities for rapid career development in a young and growing company

  • Medical Officer Senior Accountant Accountant / Cashier Chief Nurse / Matron, Deputy Chief Nurse O.T Technician Optometrician Lab Technician Pharmacist / Pharmatech

    Medical Officer Senior Accountant Accountant / Cashier Chief Nurse / Matron, Deputy Chief Nurse O.T Technician Optometrician Lab Technician Pharmacist / Pharmatech

    Job Description

    Qualifications
    MBchb
    Years of Experience
    Min 3-5 years
    Candidates With Hospital Experience Will Be Preferred.

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  • Executive – Marketing (Distribution)

    Executive – Marketing (Distribution)

    Job Description

    Vertical / Department: Distribution
    Level: L3
    Key Responsibilities:

    Research and analyse market trends, demographics, pricing schedules, competitor products, and other relevant information
    Track product-wise marketing and sales data and create reports for further dissemination to the business heads / marketing head
    Track and recommend market segmentation & product positioning
    Analyse competitor trends and marketing strategies
    Oversee and develop marketing campaigns for the business in various markets
    Drive communication and promotional campaigns within the markets
    Develop repository of credible market information through both primary and secondary research
    Evaluate and drive usage of social media as a communication platform to targeted audiences
    Liaising with external partners including OEMs, marketing agencies, vendors/suppliers to deploy marketing strategy of the business
    Leveraging multiple mediums of marketing/advertising including trade shows, digital marketing and other OEM led initiatives

    Educational Qualifications:

    Graduate

    Relevant years of Experience:

    Between 3-5 years of experience

    Reports To:

    Head, Marketing (functionally)
    Head, Sales (administratively)

    Industry Preference:

    FMCG, Telecom, Automotive

    Skills & Competencies:

    Collaboration & team work
    Communication skills
    Analytical skills
    Drive for results
    MS Excel & Powerpoint

    Location: Lagos / Nairobi