Jobs Kenya

Job Experience: Experience of 3 – 5 years

  • Admin & Event Planner Finance & Operations Manager – Retail Training Business Development Manager

    Admin & Event Planner Finance & Operations Manager – Retail Training Business Development Manager

    Job Description

    Salary: 60 – 80K
    The organization is member based and provides global networking activities, training and growth opportunities for their members. They seek to hire an Administrator cum Event Planner and will be tasked to efficiently plan office operations, coordinate and manage member interaction activities, smooth running of events and trainings, while adverting any crisis at hand.
    Responsibilities 

    Assist with the planning and development of annual learning calendar
    Upload and maintain all events via CVent; targeting a minimum of 4 events per annum
    Work collaboratively with Learning Officer through regular planning meetings/telecoms
    Manage event together with Chapter chair by; Selecting Vendors; venue, service providers; sending invitations, confirmation/logistics and collate RSVP’s
    Prepare, track and maintain Learning budget while controlling expenditure
    Management of Chapter Membership, and updating details of member’s Spouse details, Children name(s) and age(s) and Dietary requirements
    Event Logistics – Assist with preparation of ‘run order/program’, special guests etc.
    Planning for Seating plans and name badges, Resource requirements e.g. AV etc, Gifting, Post- event Evaluation forms (via CVent)
    Post Event Administration i.e.; sending Thank you, letters, Collate overall evaluation and update E-Bank
    Reconciling all invoices paid, pending invoices to Wrap up event
    Reporting on Record the Actual expense of event vs budget variance, RSVP vs member attendance
    Assist Learning officer with quarterly and final year end “BOB” award submission
    Pay vendors/suppliers in accordance with local chapter finance policy
    Ensure that Finance officer approves the signing of any contracts, in writing or alternatively sign the contract him/herself
    General administration: Maintain the chapter home page (introduction, events, discussions etc), maintain all data and history of Chapter, Filing of meeting minutes, Partner files and project files
    Update chapter health dashboard every quarter on Salesforce
    Keep regular back-ups of computer data
    Manage email account, respond to general email queries sent and annual anti-virus updates, etc.

    Qualifications

    A Bachelor’s degree in Business related field
    3-5 years’ professional experience working with chief executives or supporting high-level customers
    Professional certificate in event/project management is added advantage;
    2 years’ membership, association, or non-profit organization experience preferred
    Basic financial management course or experience is desired
    Proficient in Microsoft Office (Google drive, Word, Excel, Power Point, Outlook)
    Working knowledge of social media platforms and use of salesforce and CVent is an added advantage
    Strong office administration skills
    Ability to manage multiple tasks and projects simultaneously in an environment of changing priorities
    Ability to meet critical deadlines and set priorities in a timely fashion – excellent time management
    Excellent written and verbal communication skills
    Excellent organizational skills and commitment to detail
    Ability to work independently and be self-motivated.
    Ability to work flexible and/or extended hours as needed
    Works collaboratively in a multi-cultural organization with diverse membership base

    Skills 

    Mature, diplomatic, Poised, Confident and Responsible individual
    Service and detail oriented, positive attitude, creative and good problem solver
    Eager to learn, grow and adapt to a fast-paced environment
    Ability to think out of the box
    Good interpersonal and social skills

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  • Business Planning and Analysis Manager Aquisition Manager

    Business Planning and Analysis Manager Aquisition Manager

    Job description

    Airtel Kenya wishes to recruit the position of Business Planning and Analysis Manager within Sales and Distribution Division. This role reports to the Head of Distribution and Operations.
     
    Key responsibilities of the role include:

    Provide Sales and distribution with performance reports on all SD KPIs such as activations, primary airtime sales, remuneration earnings and business updates
    Prepare presentations on weekly and monthly performance for Commercial Reviews
    Provide commercial with distributor and staff monthly performance reports
    Compute and disburse monthly distributor commissions
    Provide Group office with updates on Department’s initiatives and performance outcomes
    Track, measure and evaluate on a monthly basis all key KPI’s of new launches for a period of two months
    Computation of monthly Sales Incentives (SIP)
    Develop, monitor and run recognition programs for Channel Partners and sales team
    In liaison with Head of Distribution and Operations, forecast, plan and monitor the department’s OPEX and budget
    Manage, coach and develop a highly motivated team of analysts
    In conjuction with Head of Distribution and Operations, drive and own Sales processes and policy adherence and documentation
    Work closely with IT to ensure that all reporting requirements are taken in to account
    Liaise with Finance, IT, Legal and other departments to resolve issues affecting distribution partners and the Sales team
    Support the Sales team in developing and implementing cascaded strategies and initiatives; providing clarity to other departments, Channel Partners and field sales management team to ensure that mechanics, processes and procedures are well understood and followed
     Liaise with other departments on business re-engineering processes relating to distribution team and Sales partner support 

    Qualifications:

     A Bachelor’s degree in a business related degree 
    3 to 5 years of varied experience in sales operations in Telecom or FMCG industries. At least 2 years of working experience in managing a team
     High proficiency and knowledge of advanced Excel and PowerPoint and working knowledge of SQL will be added advantage

    Competencies and behavior

    Good analytical and problem solving skills
    Able to build collaborative relationships
    Good team and project management skills
    Displays entrepreneurial skills
     Customer centric with good business acumen
    Adept to execution excellence, able to build self and inspire others

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  • Product Developement Supervisor

    Product Developement Supervisor

    Job Description
    The Product Development Supervisor’s responsibilities will be as follows:• Continuously enhance knowledge about raw materials and product formulation to increase department efficiency.• Transfer technical knowledge to the product developers.• Ensure regular communication with sales team to understand priorities of development task.• Handle the technical part of the company’s relationship with raw materials suppliers. Make full use of their technical support to ensure transfer of knowledge to the company.• Ensure necessary raw materials are available in the laboratory.• Develop products and application recipes to answer the needs of customers through thorough understanding of tasks (Asana) and communication with sales team.• Ensure alignment with the sales team in understanding of the project.• Screen and identify the right raw materials for an optimized collection.• Optimize use of raw materials based on a combination of technical efficiency, cost efficiency and availability.• Develop a fine pallet for food and beverage taste profiles (benchmark) to develop relevant products.• Consider all taste, regulatory, quality, commercial and efficiency parameters when developing products.• Develop project plan and coordinate other resources to achieve goals (customer adoption).• Design and execute trials, analyse and interpret data to make technical decisions for projects.• Ensure training and transfer of specification knowledge to quality and production team.• Support quality and production team to resolve ingredient, formula, process issues and manage product/process changes.• Collaborating with cross-functional teams on implementing new equipment and processes.
    The ideal candidates will have the following profile:• 5 years of experience in Research & Development or Product Development• 3 years of experience in the Flavours industry.• Applications experience in beverages, confectionary, dairy or sweet goods.• Strong passion for food innovation and product development.• A self-motivated, independent individual with strong communication skills.
    On offer, will be a competitive salary and an excellent package

  • Policy Development Specialist Senior Internal Auditor Senior Information Systems Auditor

    Policy Development Specialist Senior Internal Auditor Senior Information Systems Auditor

    Job Description: 
    Reporting to the Head of ICT Program & Governance, the role holder will assist the IT Department to align training and development programs with HR, work closely with department heads on the creation of policy and procedure documents and provide daily operations support to employees for both policies and systems documentation.
    Job Responsiilities:

    Knowledge management of IT Assets/documentations in SharePoint
    Work with Enterprise architecture to ensure artifacts are maintained.  
    Maintain all policy and procedure documents to ensure accuracy
    Act as the subject matter expert on policies and procedures across Group IT
    Review IT approval forms process and implement in SharePoint or ERP system.
    Escalate system related issues to IT Department – track of actions points identified relater to policies and training.
    Work hand in hand with IT Department to resolve and support issues that are identified as a process and/or training need
    Support in follow up of new hire training as it relates to systems – standardized new employee training
    Provide continued education to employees in the form of lunch and learns, spot training, scheduled training
    Identify need for training and work with department heads to provide support
    Support in business technical user training.
    Create training documentation for Implementations
    Present training as needed for Implementations
    Monitor new process and/or system after implementation to ensure adoption

    Qualifications: 

    Energetic, enthusiastic, self-motivator
    Strong communication and writing skills
    Must be able to problem solve
    Excellent interpersonal skills with ability to work well in both one on one and group situations
    Experience coordinating and managing scheduling tasks
    3-5 years in similar job/ management or training experience preferred

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  • Electrical CAD Technician

    Electrical CAD Technician

    We are seeking a skilled, reliable, efficient, Electrical CAD Technician to join our growing organization. In this position, you will work with Project Leaders, Project Engineers to manage and create all drafted documentation associated with projects. The documentation will primarily be created using AutoCAD and or AutoCAD MEP/CADWorx Plant, and the scope of the job will span all elements of the project life cycle inclusive of gathering project requirements, preliminary and final design, procurement and As-Builts of equipment and materials, project monitoring and control. Work will also include updating management of documentation for existing equipment systems.
    Responsibilities

    Receives all drawing requests for all projects
    Use AUTOCAD MEP and Revit to prepare dimensional drawings, installation
    Revise and update existing drawings reflecting design changes in collaboration with the Project Lead and client
    Make project timelines and programs.
    Develop design timelines and programs and adhere to them
    Attends site meetings and conduct site surveys when required to.
    Prepare design drawings, details, and sketches from sketches, concepts or mark-ups provided by engineering or project management staff. Draw and plot drawings to scale, as required.
    Work under the direction of the Technical Director to design complex drawings, such as P&ID, construction documents, routine design layouts, detailed drawings, equipment skid and piping.
    Prepare complex drawings (e.g., PFDs, P&IDs, scaled equipment layouts, and equipment details.
    Translate and convert hand drawings and sketches into CAD systems
    Read, evaluate and interpret designs and drawings.
    Prepare and work with bills of material (BOMs) and other construction documents.
    Develop equipment/material schedules and material takeoffs, from drawings or sketches. Support preparation of requests for bids for subcontractors and material vendors, as directed.
    Create and markup existing PDF documents using Adobe.
    Support compliance procedures of drafting and engineering standard

    Qualifications

    Bachelor’s degree / Diploma in Electrical Engineering or any related field
    3-5 years’ experience in AutoCAD drawings
    Basic understanding of electronic concepts, formula, color codes and electronic symbols and nomenclature Install, repair, design, and test hardwired, wireless, electronic, security, computerized fire, accesses control, duress, CCTV and fire suppressions systems
    Read and translate schematics and wiring diagrams
    Strong computer skills
    AutoCAD Certification
    Strong communications and organization skills
    Ability to manage multiple priorities and stay organized
    Strong analytical skills
    Organization Awareness/Commercial acumen
    Relevant working experience will be an added advantage

  • Research Manager

    Research Manager

    Overview of Programme – LAMPS
    The Learning and Monitoring Programme Somalia (LAMPS) is a three-year programme of monitoring, evaluation, learning and consultancy services contracted to Integrity by the UK Department for International Development (DFID), supporting DFID’s Somalia Monitoring Programme II (SMP II) of which it is a component. Integrity, in consortium with Altai Consulting, delivers LAMPS in each of Somalia’s federal regions from a central delivery hub in Nairobi, Kenya. LAMPS works across DFID’s development portfolio in Somalia, helping ensure greater accountability, better risk management and improved understanding of, and learning insights from, programme performance. LAMPS provides Third-Party Monitoring (TPM) and M&E technical assistance services to DFID implementing partners, in addition to developing a digital platform and a learning framework for DFID-Somalia.
    Role Summary
    Following a review of the Learning offer, LAMPS has adjusted its programming to provide the option for DFID to request quick turn around research/ learning pieces in support of the Somalia programme. While the scope of work will vary, it is expected that each piece of work will be completed within a two to three month period from initial request to completion. The research manager will oversee all stages of the in-depth process, from agreeing initial concept to the developing of the concept paper and delivery while working closely with DFID throughout.
    Reporting to the Team Leader, the Research Manager will lead the design and delivery of In-depth deliverables. This will require the Research Manager to consult with DFID Somalia in the initial concept and design work, to market the offer, to hone, prioritise and cost out requests, to link with LAMPS members (Integrity, Altai and Tusmo) to identify appropriate consultants and staff to undertake requests and to project manage the process through delivery to dissemination of results. It is likely that there will be overlapping requests and timing of some of this work.
    Level of Effort (LoE) and Location
    Full-time, based in the LAMPS office in Nairobi with up to 20% travel to Somalia/Somaliland.
    Responsibilities and Activities
    Working closely with the Team Leader, Learning Analyst and TPM Manager, the Research Manager is responsible for the activities outlined below. In coordination with the TPM Manager, they will manage the inputs of short-term technical assistance consultants (STTA), and coordinate inputs from TPM Officers, Regional Coordinators and Monitoring Teams to deliver in-depth deliverables. Note there may be more than one in depth study taking place at a time.
    A: DFID and Stakeholder Engagement:

    Proactively engage DFID teams to generate initial ideas for in-depth deliverables, developing relationships with key points of contact to refine scopes of work, achieving a clear, shared understanding of the information and reporting requirements, encourage and gather feedback on delivery, and promote the dissemination of learning to other relevant teams.
    Lead engagement with other stakeholders, including DFID Implementing Partners and Somali stakeholders, to ensure they are properly informed about the nature and scope of the in-depth deliverable, and are encouraged to share their feedback and learnings throughout the process.
    In coordination with the Team Leader, liaise with DFID Somalia Monitoring Programme personnel to provide updates and flag any issues or risks that may impact delivery.

    B: Design and Development of In-depth Deliverables:

    In consultation with the Team Leader and STTA, develop initial scopes of work, terms of reference and concept notes for the In-depth deliverables, outlining in detail the mechanism for delivery, staffing, timeframe, methodology, location and output for the work. Share and revise in a timely manner on the basis of DFID feedback.
    Workplan: In coordination with the Programme Manager, develop workplans for proposed activities encompassing all aspect of the deliverable cycle. Quality assure these workplans through consultation with LAMPS team members and validate with DFID.
    Resourcing: Through the work planning process, lead the identification of in-depth personnel roles, developing terms of reference, and coordinating the recruitment process for STTA through engagement with LAMPS management.
    Approach: Support the development of the technical approach, developing the methodology and tools required for the in-depth deliverables in coordination with relevant LAMPS team members and STTA.
    Mobilisation: In coordination with the Programme Manager, Assistant Programme Manager and TPM Manager, develop logistical and coordination plans for the personnel required to complete the work. This may include inception workshops/introductory meetings, Monitoring Team or STTA trainings, field work, feedback and learning events.

    C: Delivery:

    Oversee the implementation of the agreed delivery workplan, sometimes for multiple deliverables, troubleshooting issues and notifying the Team Leader and Programme Manager of any delivery risks.
    Oversee data collection, upload and cleaning; working with the TPM Manager, TPM Officers, and Data Officer to ensure a timely and efficient process for managing the flow of data.
    Contribute to data analysis and report drafting, providing timely inputs to lead or support the work of other LAMPS team members or STTA.
    Undertake quality control reviews of the in-depth deliverables, reviewing, commenting and editing inputs from other team members, as appropriate to ensure a high quality and timely product.

    D: Learning

    Support the dissemination of findings, working closely with the Learning Analyst and key STTA to maximise the impact of the findings within DFID and with relevant stakeholders as appropriate. Produce materials/products to meet key user requirements, organising meetings/ workshops/ events to receive feedback and share learning.
    Request and capture evidence from DFID teams and implementing partners of change resulting from the in-depth deliverables (reports/events). This may include change in internal focus or process, programme design, requirements of delivery partners, or action.

    Expected Outputs and Deliverables

    Manage the design and delivery of a pipeline of high-quality in-depth deliverables.
    With support from the Learning Analyst, support the delivery of a corresponding series of dissemination and learning events with DFID and other relevant stakeholders.
    Support the delivery of other TPM activities as required by the Team Lead.

    Profile
    The Research Manager will have:

    3-5 years’ experience working within the international development, research and/or the consultancy sector.
    Experience designing, developing and conducting qualitative and quantitative research.
    Experience managing teams in-country and remotely.
    Master’s in international development or related subjects.

    Its desirable that the Research Manager will also have:

    Experience working with international donors, including DFID and the FCO.
    Experience working in Somalia and fragile and conflict environments. Software expertise: MS Office suite, NVivo, STATA.

  • Technical Solution Support/ Project Implementation Manager

    Technical Solution Support/ Project Implementation Manager

    Responsibilities:

    Provide implementation project management support and technical solution support to UnionPay institutions/potential clients
    Prepare and maintain detailed project plans, status reports, and issues logs, ensure delivery on commitments.
    Setup workshops with the institutions to discuss operational and technical requirements for the new projects and facilitate new program installations.
    Manage routine and non-routine processing, testing, production rollout and change requests, as well as support customer initiatives.
    Implement the business rules, technical specifications and risk management rules in the local projects. Ensure the consistency between the local markets and the other markets, and maintain the uniformity of the worldwide network.
    Keep in tight communication with HQ Operation Support Dept, the overseas offices and the institutions. Collect the advice from UPI overseas offices and institutions on business rules, technical specifications, dispute resolution and risk management. Conduct the training, support or explanation sessions for overseas offices and institutions.
    Work on market research and information collection tasks assigned by the HQ Operation Dept. Help HQ Operation Dept to complete special programs such as local pricing, regulatory policy research, compliance audit, etc.
    Other work assigned by the supervisor.

    Qualifications:

    Bachelor’s degree or above in Computer Science, Information Technology or equivalent work experience.
    3-5 years experience in project management/customer support role in card payment industry, chip card technology, software, financial or information services would be an added advantage.
    Good working knowledge of card payment processing systems including message routing, chip card processing, authorization, clearing & settlement and connectivity would be added advantage.
    Strong verbal, written, presentation and interpersonal skills are required.
    Ability to write in and speak English fluently.
    Strong collaboration and ability to manage as part of a cross functional team
    Able to travel overseas for business

  • Credit Analyst

    Credit Analyst

    Job description
    We are seeking for suitable candidates to fill in the role of a Credit Analyst in our Credit department. The Credit Analyst’s role will be to provide administrative support to Credit and Risk Management. They will review all credit requests assigned to them and ensure compliance with standard regulations before disbursement.
    Duties and Responsibilities

    Review and appraise all credit requests.
    Generate monthly statutory reports on credit reviews.
    Ensure compliance with all credit approval processes and procedures.
    Review deal memos and product programs with the view of optimizing credit facilities and products.
    Confirm risk ratings of all customers and advice business offices on appropriate steps to take
    Carry out all assigned tasks by the Chief Credit Officer.

    Key Performance Indicators

    Turnaround time: Ensuring that credit requests are processed within agreed TAT credit policies and processes.
    Adherence to the banks credit policies and processe:. Zero occurrence of policy and regulatory breaches.
    Loan Book quality: NPL Cumulatively equal to or Less than 5%.
    Risk Asset target and asset yield: Providing effective business support to meet set asset targets and also ensuring higher risk assets yield and efficient pricing in line with budget.
    Market/Customer Satisfaction: Providing effective business support to meet set asset targets and also ensuring higher risk assets yield and efficient pricing in line with budget.

    Key Competency Requirements

    Deep knowledge of credit analysis.
    In-depth industry and product knowledge.
    Computer literate with good understanding of Excel.
    Good knowledge of regulatory policies and guidelines.
    Knowledge of the Kenyan economy and market dynamics.

    Job Requirements

    Bachelors’ degree in any related field.
    3 – 5 years cognate experience in corporate banking with a leading industry player.
    Additional professional qualifications in CPA/ACCA.

  • Contact Centre Associate (Nurse) Corporate Sales Executive, Retail & SME Sales Executive, Bancassurance – Other Banks Corporate Sales Executive, Kakamega Corporate Sales Executive

    Contact Centre Associate (Nurse) Corporate Sales Executive, Retail & SME Sales Executive, Bancassurance – Other Banks Corporate Sales Executive, Kakamega Corporate Sales Executive

    Job description

    Job purposeThe role holder will be responsible for handling customer queries, complaints and instructions received through call and email communicationKey Responsibilities

    Interact with clients , intermediaries and service providers to ensure that the care is given within policy guidelines;
    Set the appropriate parameters for admission cases i.e. claim reserve, initial authorized cost , cover benefits and duration;
    Respond to queries from clients, intermediaries and service providers through answering telephone calls, interviewing clients and verifying information.Liaise with underwriters on scope of cover for the various schemes benefits ;
    Ensure that medical scheme members are attended to round the clock;
    Prepare periodic care reports for management on medical matters/ issues;
    Perform any other duties as may be assigned from time to time;
    Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures with a QA score target 95%;
    Ensure clients outpatient approvals are issued via email as per SLA;
    Facilitate admissions and discharges appropriately;
    Maintains communication equipment by logging in interactions through CRM for traceability / visibility;
    Maintain and monitor telephone budget allocation to ensure lines are diverting to E1 lines; and
    Deliver on performance requirements as defined in the departments’ strategy map, balanced scorecard and Personal Scorecard.

    Requirement

    Diploma or Degree in Nursing or related medical field
    3 – 5 years in a similar role
    Knowledge of insurance regulatory requirements
    Knowledge of Britam products and services

    Essential Competencies

    Learning and Researching: Rapidly learns new tasks and commits information to memory quickly; demonstrates an immediate understanding of newly presented information; gathers comprehensive information to support decision making at management level; learns from successes and failures and seeks colleague and customer feedback.
    Working with People: Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.
    Applying Expertise and Technology: Applies specialist and technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions.
    Delivering Results and Meeting Customer Expectations: Focuses on customer needs and satisfaction; exhibits high standards for quality and quantity; monitors and maintains own quality and productivity; works in a systematic, methodical and orderly way; consistently achieves projects goals.
    Following Instructions and Procedures: Follows procedures and policies; keeps to schedules; arrives punctually for work and meetings; demonstrates commitment to the organisation; complies with legal obligations and safety requirements of the role.
    Adhering to Principles and Values: Upholds ethics and values; demonstrates integrity; accepts diversity; display individual responsibility towards the community and the environment; models the organisational values during every day interactions.

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