Job Experience: Experience of 3 – 5 years

  • Customer Support Analyst II

    Customer Support Analyst II

    PURPOSE OF POSITION:

    The candidate is responsible for responding to customer requests by diagnosing and resolving problems and for supporting the ongoing technology needs of all employees by providing Level 2 and 3 help desk support. S/he works with a broad range of infrastructure products and complex client technology services and support area of IT. He/she works on multiple projects concurrently as a team member or as a technical lead.

    S/he Candidate responds remotely or onsite to requests for IT support, logging problems, generating trouble tickets, diagnosing and resolving incidents and problems, and if necessary, escalating the problem to the appropriate level of expertise. S/he is responsible for documenting solutions to problems and developing end-user guidelines on an ongoing basis to improve customer support processes and practices. .

    The role requires an understanding of the foundation architecture, hardware and software used by the organization. S/he demonstrate skill in various custom or packaged hardware and software. S/he have the ability to gather information on issues and have diagnostic capabilities to describe or resolve problems.

    KEY RESPONSIBILITIES:

    Service Desk:

    First point of contact and day-to-day technical support to end users.
    Responds to Level 2 support and works with vendors on Level 3 support.
    Generates activity and status reports.
    Provides the user access service.
    Researches trouble issues which affect multiple clients.
    Reviews checklists and scripts.
    Works with vendor technical support personnel on solutions for clients.
    Creates, modifies and reviews documentation of issues resolutions.
    Develops and delivers documentation to ensure appropriate end-user support.
    Creates and submits documented resolution to Knowledge Base.
    Updates manuals/guides to incorporate new recommended products.

    Client Technology Support:

    Participates in deployment of new or upgrade information technology and infrastructure projects, including assisting co-workers and vendor partners.
    Installs and performs minor repairs to hardware, software, and peripheral equipment, following design or installation specifications.
    Updates configuration management tools.
    Develops and documents procedures for performing configuration changes, updates and upgrades.
    Provides on-going support of client technology.
    Participates in integration and user acceptance testing.

    Technical Support:

    Ensures that all technical resources are available for meetings that include video conferencing.
    Customer satisfaction achieved for video conferencing services.
    Engages the hardware vendors on issues to remedy issues or escalates for support.
    Monitors and communicates system status.
    Diagnoses and resolves client workstation and mobile device hardware and software issues.
    Creates temporary solutions until permanent solutions can be implemented.
    Assists systems, programming and vendor professionals as needed to resolve problems.
    Coordinates the resolution of escalated application, hardware and software problems.

    Information Security:

    Adheres to the integrity of controls, regulations and guidelines.
    Reviews operation processes to ensure consistent approval and compliance.
    Makes recommendations and changes as appropriate.

    Inventory Management:

    Maintains IT inventory management for all IT equipment and/or software in accordance with company policy and procedures.

    Service Improvements:

    Tracks performance metrics.
    Reviews tracking log to identify recurring problems, or problems affecting a large number of clients.
    Develops procedures and controls for service improvements.
    Recommends solutions to common problems and updates frequently asked questions documentation.

    Training:

    Trains co-workers on new or existing functionality or services.
    Identifies customer training needs based on common problems.

    Communications/Consulting:

    High level of customer satisfaction and productivity.
    Alerts team members about recurring problems.
    Communicates technical information to both technical and non-technical personnel.

    Others:

    Special assignments as appropriate to the role
    Attend, participate in , and lead devotions/chapel as scheduled or convened.
    While this job description is intended to be an accurate reflection of the duties involved in this position, World Vision reserves the right to add, remove, or alter duties when business needs dictates.

    KNOWLEDGE, SKILLS AND ABILITIES:

    Bachelor’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience.
    Technical Certification in one or more IT related disciplines or technology eg ITIL.
    Demonstrated knowledge of complex hardware and software products and problem solving / diagnostic skills.
    Typically requires 3-5 years of relevant technical and business work experience.
    Willingness and ability to travel domestically and internationally, as necessary.

    Preferred Skills, Knowledge and Experience:

    Effective in written and verbal communication in English.
    Strong ability to work as part of a team and coordinate with all staff.
    Ability to relate technical issue to a largely non-technical audience.
    Good problem solving and analytical skills.
    Good customer service skills and experience.
    Able to work under tight deadline and cope with pressure.

    Apply via :

    careers.wvi.org

  • Grants Coordinator

    Grants Coordinator

    Job Description/Requirements

    Help us end avoidable blindness

    Do you want to do work that really matters?

    International Development Organization

    Position based in Nairobi or Addis Ababa

    About the Position

    The Grants Coordinator is accountable for supporting the grants management and administration, donor engagement, and successful delivery of all the institutional donor-funded grants and projects predominantly in the Foundations work in Africa, in line with The Foundation’s strategic framework.

    Specific responsibilities include:

    Support the maintenance and management of systems and processes relating to the grants, partnerships and sub-grant agreements (including tracking sheets and filing systems)
    Coordinate the inception phase of new grants – including contract review, compliance checklists, reporting templates and schedules, and inception workshops.
    Work with the country programs in realignments and grants modification processes; supporting grants close out, as needed.
    Provide ongoing grants management support for assigned grants, through coordination with country teams, to ensure all donor reports and deliverables are submitted in accordance and compliance with the contract.
    Support the completion and submission of donor narrative and financial reports.
    Ensure all contractual and project implementation documentation for assigned grants is updated and maintained throughout the life of the project.
    Contribute to the ongoing monitoring and strengthening of compliance with donor requirements, in line with the broader grants management work plan.
    Contribute to the wider Grant Management team and Development Effectiveness team meetings and work plans.

    About You.

    Bachelor’s degree in international development, Public Health or related field.
    Three to five years previous experience working with an international non-governmental organization in programs development, grants management, and/or project management; preferably in Africa.
    Project and grant management experience with major institutional donors such as DFAT, DFID, USAID, EU etc.
    Considerable experience in grant writing for international development.
    Experience in supporting the maintenance and management of systems and processes relating to the grants, partnerships and sub-grant agreements (including tracking sheets and filing systems).
    Coordinating the inception phase of new grants – including contract review, compliance checklists, reporting templates and schedules, and inception workshops.
    Working with the country programs in realignments and grants modification processes; supporting grants closeout, as needed.
    Ability to support in capacity building for country programs’ teams on donor compliance, report writing, project and budget monitoring, record keeping, and grants management.

    Something extra to get our attention!

    Experience in grant writing for international development
    Direct experience of managing a USAID managed contract
    Knowledge of eye health programming, in particular Trachoma programming
    Fluency in written and spoken English, as well as the ability to travel domestically and internationally, will also be essential.

    To be eligible to apply for this position you must have the appropriate right to work in Ethiopia or Kenya

    Applications should be made via our website: https://www.hollows.org/au/careers/current-vacancies and should include your resume and cover letter addressing all areas expressed in the ‘experience, skills & attributes’ section of the Role Purpose as well as details of your current and expected salary.Alternatively, if you would like further information please contact our Talent Acquisition Specialist team via email at employment@hollows.org Applications sent to this address will not be considered.Closing Date: Friday 1st February 2021The Fred Hollows Foundation is committed to protecting the rights of children in all areas where we work. Applicants are advised that The Foundation reserves the right to conduct police checks and other screening procedures to ensure we maintain and promote a child-safe environment.

    Apply via :

    employment@hollows.org

    career10.successfactors.com

  • Regulatory Affairs & Quality Assurance Manager (Kenya)

    Regulatory Affairs & Quality Assurance Manager (Kenya)

    Roche is seeking a Regulatory Affairs and Quality Assurance Manager to service Diagnostics, to be based in Nairobi, Kenya. The role will entail managing the regulatory and quality functions for Diagnostics in the export regions and to support the export distributors in country.

    Among other duties, the role will entail:

    Quality System Management

    Conduct management reviews of the Quality Management System (QMS) by presenting and tracking performance against standards.
    Implement quality systems in line with ISO and Divisional standards by reviewing and understanding divisional SOP’s, analyze their impact in the local environment and effecting relevant aspects.
    Maintain the QMS by analyzing processes and identifying discrepancies against requirements and implement updates.
    Address changes by evaluating the impact of change and identifying the correct processes, agreeing the action plans with the impacted parties and implementing the change using the appropriate SOPs and/or change processes.
    Implement CAPA management by identifying the probable root cause, identifying the relevant corrective and/or preventative actions, executing the identified action and evaluating the effectiveness.
    Conduct quality risk assessments by implementing the quality risk management SOPs, identifying risk areas and risk mitigation measures, advising on measures to be implemented, implementing risk mitigation measures and tracking effectiveness.
    Manage data integrity by implementing relevant SOPs and documentation practices, reviewing data and documentation, identifying discrepancies and implementing corrective action daily
    Support quality audits by performing self-inspections, performing external audits, identifying audit queries, drafting audit reports, engaging with the relevant parties to implement corrective action and following up on agreed actions in line with the audit plan.
    Support the recalls process by liaising with the distributor to facilitate recall, contacting customers and reconciling the returned goods.
    Perform the annual product quality review by implementing the SOPs in line with the plan and drafting the summary annually.
    Maintain knowledge on PQS by participating in training, reading and understanding SOPs and attending other learning platforms.

    Case Management and Governance

    Manage cases received by analyzing and identifying discrepancies and taking corrective action in line with Case Investigation Resolutions.
    Complete case reviews on a monthly basis by assessing sampled cases against the required standards and support case owners to resolve.
    Create awareness on case management by facilitating training based the relevant standards.
    Act as deputy LSO in the territory

    Regulatory Affairs

    Support the registration of products by compiling, submitting and following-through on all Marketing authorisations with relevant authorities in line with in country guidelines.
    Maintain authorized products by submission of variations and renewals and supplementary marketing authorisations.
    Maintain licensing requirements by collating records of new products and updating regulators on the new products.
    Support registration of electronic products by submitting and following through of the application to the relevant authority.
    Establish relationships with regulatory authorities, with local industry medical device and IVD through attendance of meetings and working with industry peers to lobby Ministry of Health on matters of a regulatory nature.
    Engage product managers on laws and regulation that would affect business process by providing the changes.

    Post Market Surveillance

    Report all adverse events with Regulatory authorities and facilitate recalls by investigating the recall, preparing and submitting communications, answering queries and providing additional information where applicable.
    Support product notifications (safety board notifications and quality notifications) by identifying customers affected by the notifications, communicating the notification details, facilitating that corrective action is implemented and providing feedback to the Safety Board.

    Supply Chain Management

    Support the release of commercial product batches that are affected by deviations to the local applicable market by reviewing compliance with the local regulations, Roche guidelines and the marketing authorization and required KPI’s, identifying anomalies and providing recommendations and feedback.
    Support the returns process by implementing the SOP, evaluating returned goods and accompanying information and deciding on the disposition as required.
    Support the supply chain performance by monitoring the 3PL quality KPIs on a monthly basis and as required.

    Contract Management

    Assist with oversight of warehouse and distribution providers by monitoring compliance with the required standards and in line with the quality agreement, implementing the SOPs, identifying areas of concern and addressing these with the service providers until resolved. 
    Monitor and support the implementation of local Roche SOP’s, analytical methods and working instructions at the contract laboratory by drafting required documentation, monitoring implementation, addressing any areas of non-conformance or non-compliance and implementing corrective action.

    Stakeholder Engagement

    Liaise with internal and external stakeholders by providing input on quality standards and procedures, liaising with them on procedures and building skills in the quality standards and procedure requirements.

    You, as an ideal candidate, will have the following skills, experience and education:

    Required Qualification: NQF 7 in Sciences related degree or equivalent.
    Required Experience:  3 – 5 years’ experience in a pharmaceutical or medical device environment in a Regulatory and Quality Assurance Management role. Demonstrated experience in maintaining and upholding rules and SOPs is required as well as knowledge of regulatory frameworks and regulations.

    Apply via :

    roche.wd3.myworkdayjobs.com

  • Accounts Assistant

    Accounts Assistant

    Job Summary: To ensure proper recording of all receivables and cash creditors transactions, prompt banking of receipts and proper maintenance of cashbook and receivables subsidiary ledger.

    Duties and Responsibilities

    Receiving monies from internal and external customers is acknowledged and accounted for by issuance of and official receipt;
    Ensuring safe custody of all Cash, Cheque and Cash equivalent through instant banking and lockable safe so as to safeguard company revenue;
    Ensuring submission of monthly Reports by generating accounts receivables and expenditure analysis to facilitate decision making;
    Preparing payment vouchers and schedules to ensure that suppliers and service providers are paid and statutory deductions are executed accordingly;
    Updating the accounts books to ensure payments are within budget;
    Managing the imprest register to ensure that there is cash flow for smooth daily operations;
    Ensuring safe custody of all accountable documents through lockable safes to avoid fraud through manipulation of old records;
    Liaising between the company and its official bankers through transacting on behalf of the company to limit access to the company’s accounts;
    Preparing and submitting statutory deductions so as to avoid penalties from non-remittance and late remittance of the same and comply with statutory obligation; and
    Entering data in the accounting system.

    Skills and Qualifications

    Degree or Diploma in Accounting
    Semi- qualified CPA / ACCA / Accounts graduate with good accounting and costing skills
    Experience of 3-5 years – hardcore experience in Accounts department – with multitasking skills
    knowledge of – Tally, Sage / SAP Business – desirable, Knowledge of MS Excel & Word mandatory
    Self-starter with initiative
    Knowledge of VAT / WHT filing of returns and accounting mandatory
    Ability to work independently
    Good communication skills

    All qualified candidates are required to send CV to jobs@tridentplumbers.com before 31st January 2021.Only shortlisted candidates will be contacted.

    Apply via :

    jobs@tridentplumbers.com

  • Learning Designer

    Learning Designer

    Educate! currently achieves impact on youth life outcomes through direct delivery of our model in schools (what we call “School Solutions”) and through the integration of our model into national education systems (“Education System Solutions”). In addition to these two solution areas, in 2019, Educate! launched a new and innovative pathway to sustainably impact out of school youth (OoSY) livelihoods at scale through the Kenyan led social enterprise NawiriPro.

    NawiriPro wants to empower and train OoSY on running successful informal sector businesses, starting with the motorbike courier industry by teaching them how to increase their income and improve their livelihood. In 2021, we will be adapting our solution to other successful and dynamic informal sector businesses, starting with the micro-retail (kiosk) and potentially other industries in the long term.

    NawiriPro is looking for a Learning Designer who will be a creative thinker with strong analytical, conceptual thinking, ability to identify user pains and build a superb digital product, instructional design, and writing skills. These skills will be applied to tackling exciting projects looking to solve the youth employability skills gap in the informal sector in Kenya and beyond. It requires an individual with a drive for constant learning and improvement, and passion for user-centred design.

    The role will require a matrix reporting structure to the Product manager & Global designer. He/She will be part of a team to conceptualize and design curriculum for an innovative out-of-school-youth program focussed on motorbike couriers, women and people in rural areas engaged in informal sector businesses; Boda, Kibanda and Kiosk. This role presents an opportunity to impact livelihoods by developing training programs aimed at boosting incomes through bridging skills gaps.

    You could be the perfect fit for this role if you:

    Have successfully launched a product- curriculum or content or service with a start-up company.
    Love talking to customers, and happy to get your hands dirty in the process of creating new products
    Are passionate about collecting and analysing engagement data to inform the user learning experience
    Are self-driven to keep iterating to finding more ways to create value to our customers
    Have demonstrable experience designing the right solutions to solve the correct problems for the right target market; starting with the customer and work backwards and working vigorously to earn and keep customer trust
    Have demonstrable experience in conceptualizing, planning, coordinating and producing engaging learning activities and compelling content
    Are impact-oriented and skilled to design experiments on user engagement and knowledge transfer

    Performance Objectives

    Curriculum Design

    Develop relevant, engaging curricula and assessments through research and engagement with both the youth and subject matter experts
    Manage projects from inception and design phase to production and release. This includes budgeting, planning, coordination, development and quality assurance of various programs and activities.
    Utilize instructional design concepts and principles to design and develop instructional interactions to create interactive and engaging course content
    Structuring course content for learner engagement and retention.
    Evaluating content for efficacy and implementing feedback from program reviews and experiments to inform content iterations.
    Manage and support the junior learning designers and perform quality assurance on their work
    Design and prioritize experiments, based on the product and business strategies
    Develop frameworks and templates for designing and documenting design experiments and validated learnings/insights
    Design experiments on user engagement, content development processes and methods of content delivery for improved content development processes
    Collect, analyze and interpret data to inform program design iterations
    Work closely with the Product Manager to research and test new approaches to content development and delivery and contribute to general innovation.

    Learning User Experience

    Conduct user research through interviews, observations and other research methods
    Analyze and identify pain points from the users’ perspective, based on your user research;
    Translate curriculum designs into user flows, wireframes, mock-ups and prototypes that lead to intuitive user experiences.
    Facilitate the product vision by researching, conceiving, sketching, prototyping, and user-testing our digital platform experiences.
    Make strategic design and user-experience decisions related to core, and new, functions and features.
    Take a user-centred design approach and rapidly test and iterate your designs.
    Collaborate with other team members and stakeholders.

    Training

    Oversee training of trainers on delivering learning material and ensure quality standards are maintained
    Conduct routine training needs assessments of the trainers.
    Choose the most appropriate training methods per case (virtual, simulated, mentoring, job training, professional development classes, etc.)

    Learning & Networking

    Complete internal designer training and certifications
    Knowledgeable of key trends, strategies, and language from the fields of education, leadership and entrepreneurship
    Learn from local field staff, experimentation, and referencing international research
    Proactively network with other organisations from diverse fields

    Qualifications

    3-5 years of experience in designing and implementation of blended learning in a start-up environment.
    Extensive knowledge of instructional design theories and implementation with the ability to complete full training circle (assess needs, plan, develop, monitor and evaluate)
    In-depth understanding and application of human-centred or iterative design approaches.
    Adequate knowledge of content management systems, learning management systems and other web delivery tools.
    Experience with analysing data and identifying trend lines and insights that will help improve the content development process
    Familiarity with traditional and modern training methods and techniques
    Experience working with out-of-school youth and/ youth from economically marginalized communities would be an added advantage.
    Advanced organizational skills with the ability to handle multiple assignments
    Strong communication skills
    Hands-on experience with running and managing exploratory and evaluative qualitative research

    Apply via :

    boards.greenhouse.io

  • Medical Relations And Visit Manager

    Medical Relations And Visit Manager

    Active Cosmetics at a glance

    Define and implement medical visit strategy to increase brand prescription by healthcare professionals and sell-out. Manage and develop medical field representatives and organization

    Define medical visit strategy in line with Division / brand strategy
    Analyze prescription potential of targets and the competitive, medical and regulatory environment
    Define targets, their coverage and visit frequency
    Devise action plans, budgets, giveaways (promotional items and samples) and validate medical visit tools, for each target, in conjunction with marketing.
    Pilot performance based on criteria of prescriptions and sales and analyze Return on Investment (ROI)
    Organize, drive and coach the medical representatives
    Define both network and sectorial field structure
    Define individual qualitative and quantitative objectives
    Implement and pilot the reward system for field teams
    Guarantee the excellence and professionalization of medical detailing
    Implement and guarantee the use of monitoring tools.
    Ensure both initial and ongoing team training (environment, pathologies, products, communication techniques) and their assessment are carried out
    Ensure synergies between functions, brands and distributors
    Ensure training and respect of both internal and external ethical standards regarding relations with health professionals

    Develop relations and programs with opinion leaders, learned societies and patient associations to establish the scientific and medical legitimacy and the values of the Division or the brands

    Select / design the medical and scientific events (medical education targeting doctors and patients, congresses etc.) to increase the visibility and enhance the reputation of the unit
    Develop programs (partnerships, sponsorships, services, etc.) with learned societies, patient associations and other professional players in the health sector
    Identify and select relevant Key Opinion Leaders (KOLs) and Rising Opinion Leaders (ROLs) -scientists and health professionals-for the Division and/or the brands
    Mobilize and motivate the chosen KOLs and ROLs in their consulting, training and representative activities (congresses, digital, media etc.)
    Measure the impact of the action taken and ensure the follow-up
    Communicate on the action taken
    Ensure the monitoring of activity relating to professional and medical relations
    Ensure the respect of internal and external ethical standards regarding relations with health professionals

    Define and implement medical visit strategy to increase brand prescription by healthcare professionals and sell-out. Manage and develop medical field representatives and organization

    Define medical visit strategy in line with Division / brand strategy
    Analyze prescription potential of targets and the competitive, medical and regulatory environment
    Define targets, their coverage and visit frequency
    Devise action plans, budgets, giveaways (promotional items and samples) and validate medical visit tools, for each target, in conjunction with marketing.
    Pilot performance based on criteria of prescriptions and sales and analyze Return on Investment (ROI)
    Organize, drive and coach the medical representatives
    Define both network and sectorial field structure
    Define individual qualitative and quantitative objectives
    Implement and pilot the reward system for field teams
    Guarantee the excellence and professionalization of medical detailing
    Implement and guarantee the use of monitoring tools.
    Ensure both initial and ongoing team training (environment, pathologies, products, communication techniques) and their assessment are carried out
    Ensure synergies between functions, brands and distributors
    Ensure training and respect of both internal and external ethical standards regarding relations with health professionals

    Develop relations and programs with opinion leaders, learned societies and patient associations to establish the scientific and medical legitimacy and the values of the Division or the brands

    Select / design the medical and scientific events (medical education targeting doctors and patients, congresses etc.) to increase the visibility and enhance the reputation of the unit
    Develop programs (partnerships, sponsorships, services, etc.) with learned societies, patient associations and other professional players in the health sector
    Identify and select relevant Key Opinion Leaders (KOLs) and Rising Opinion Leaders (ROLs) -scientists and health professionals-for the Division and/or the brands
    Mobilize and motivate the chosen KOLs and ROLs in their consulting, training and representative activities (congresses, digital, media etc.)
    Measure the impact of the action taken and ensure the follow-up
    Communicate on the action taken
    Ensure the monitoring of activity relating to professional and medical relations
    Ensure the respect of internal and external ethical standards regarding relations with health professionals

    Qualifications

    Education and Experience:

    Major in Clinical Medicine, Pharmacy, Biology or Nursery, Bachelor’s Degree or Above
    Relevant experience: 5 years in medical project management and medical communication or medical affairs, preferably with specific experience in dermatology related fields, and 3 of which are in a management position.
    Precious experience in planning, coordination and implementation of major medical projects

    Skills, Knowledge And Abilities

    Good experiences with cosmetics or cosmeceuticals, familiar with domestic market operation
    Strong communication and good interpersonal skill, with strong responsibility and team-spirits
    Good experiences with cosmetics or cosmeceuticals, familiar with domestic market operation
    Strong communication and good interpersonal skill, with strong responsibility and team-spirits

    Apply via :

    careers.loreal.com

  • Field Veterinary Officer

    Field Veterinary Officer

    Job Summary:

    To effectively implement and supervise Animal Health related component of all VSF Germany programs in Turkana County. Represent VSF Germany and participate in Animal Health sector working group and other related coordination meetings with partners.

    Main Duties & Responsibilities:

    Engages primarily in the implementation of Animal Health activities in VFS-Germany Projects in Turkana County.
    Engage with County and Sub-County Veterinary Technical personnel and other stakeholders in design and implementation of livestock disease surveillance, treatments and vaccination campaigns.
    Give technical guidance in procurement of veterinary inputs (drugs, equipment and services) to ensure required quality of livestock service delivery
    Directly supervise livestock treatment and vaccination component of the VSF-Germany’s projects and ensure proper documentation of the same for reference and analysis.
    Keep an up to date database of all animal health activities carried out by VSF-Germany and stakeholders.
    Provides technical assistance and support to other team members of the projects.
    Makes sure that project activities are performed in line with the work plan;
    Ensure that summary of community meetings, seminars or workshops facilitated and/or attended by project staff is well documented and shared with relevant stakeholders.
    Together with the Project Manager, compiles activity specific reports for all animal health activities in accordance to donor and the organization guidelines.
    Together with the Project Manager, properly document the achievements and lessons learnt from the Animal Health activities and share with relevant stakeholders.
    In consultation with the Project Manager, liaise with relevant government counterparts, NGO and CBO partners with the objective of effective implementation of the livestock related activities.
    Establish an effective working relationship with government, non-governmental and community based organizations.
    Work cordially with local partners, authorities and leaders in reaching the beneficiaries.
    Keeps herself/himself updated about recent developments in assigned technical area and related issues;
    Facilitate trainings, workshops, experience sharing visits, etc, that are related to the needs of target beneficiaries, especially Community Disease Reporters.
    In liaison with project Manger develop budget and forecast for animal health activities in the projects.

    Qualifications/Desired competencies/Experience

    At least a Degree in Veterinary Medicine from recognized University.
    Up to date registration with Kenya Veterinary Board is mandatory.
    At least 5 years of professional experience in working in Veterinary Sector.
    At least 3 years’ experience of work with the NGOs especially in ASAL areas
    Knowledge and experience of working on pastoral livelihoods will be added advantage.
    Proficiency in written and spoken English language is a must.
    Computer literacy in MS – Word, Excel and Power Point confers advantage.
    Good concept and report writing
    Strong interpersonal communication skills.

    Job Summary:

    To effectively implement and supervise Animal Health related component of all VSF Germany programs in Turkana County. Represent VSF Germany and participate in Animal Health sector working group and other related coordination meetings with partners.

     

    Main Duties & Responsibilities:

    Engages primarily in the implementation of Animal Health activities in VFS-Germany Projects in Turkana County.
    Engage with County and Sub-County Veterinary Technical personnel and other stakeholders in design and implementation of livestock disease surveillance, treatments and vaccination campaigns.
    Give technical guidance in procurement of veterinary inputs (drugs, equipment and services) to ensure required quality of livestock service delivery
    Directly supervise livestock treatment and vaccination component of the VSF-Germany’s projects and ensure proper documentation of the same for reference and analysis.
    Keep an up to date database of all animal health activities carried out by VSF-Germany and stakeholders.
    Provides technical assistance and support to other team members of the projects.
    Makes sure that project activities are performed in line with the work plan;
    Ensure that summary of community meetings, seminars or workshops facilitated and/or attended by project staff is well documented and shared with relevant stakeholders.
    Together with the Project Manager, compiles activity specific reports for all animal health activities in accordance to donor and the organization guidelines.
    Together with the Project Manager, properly document the achievements and lessons learnt from the Animal Health activities and share with relevant stakeholders.
    In consultation with the Project Manager, liaise with relevant government counterparts, NGO and CBO partners with the objective of effective implementation of the livestock related activities.
    Establish an effective working relationship with government, non-governmental and community based organizations.
    Work cordially with local partners, authorities and leaders in reaching the beneficiaries.
    Keeps herself/himself updated about recent developments in assigned technical area and related issues;
    Facilitate trainings, workshops, experience sharing visits, etc, that are related to the needs of target beneficiaries, especially Community Disease Reporters.
    In liaison with project Manger develop budget and forecast for animal health activities in the projects.

    Qualifications/Desired competencies/Experience

    At least a Degree in Veterinary Medicine from recognized University.
    Up to date registration with Kenya Veterinary Board is mandatory.
    At least 5 years of professional experience in working in Veterinary Sector.
    At least 3 years’ experience of work with the NGOs especially in ASAL areas
    Knowledge and experience of working on pastoral livelihoods will be added advantage.
    Proficiency in written and spoken English language is a must.
    Computer literacy in MS – Word, Excel and Power Point confers advantage.
    Good concept and report writing
    Strong interpersonal communication skills.

    Interested and qualified candidates should submit an application letter and CV plus 3 names of referees (one of them being their immediate supervisor) with their full contacts via email address to HR & Administration, VSF Germany, recruitment@vsfg.org. Include the current and expected remuneration package. Indicate the job Title ‘Field Veterinary Officer’ on the subject line. Only short-listed candidates will be contacted for interviews. Closing date for receiving applications is Friday, 22nd January 2021, before 16:00 pm. Due to the urgency of this position the applications will be evaluated on a rolling basis.

    Apply via :

    recruitment@vsfg.org

  • Usage and Retention Lead

    Usage and Retention Lead

    Airtel Kenya wishes to recruit for the role of Usage and Retention Lead. This role reports directly to the Head of Usage and Retention and will be responsible for planning and achieving the targeted revenue from the Voice category of  prepaid products while also ensuring implementation of customized programs to create customer retention, resulting in reduced customer churn and higher usage.

    Key responsibilities of the role include and are not limited to;

    Achieve the desired revenue from the base by designing and developing customized programs by planning and achieving an optimal balance between the recharge revenue and Customer usage
    Design, manage, and analyze programs and offers that build customer retention and loyalty
    Decrease the contribution of inactive users in the network by monitoring the level of activity on the network and work in close conjunction with other functions  to do targeted promotions to the inactive customers
    Develop and implement a process resulting in an error free process for various tariffs/ promotional programs resulting in zero customers complaints while availing the program full benefits
    Design plans and programs for increasing the contribution, penetration and usage of long distance traffic. Identify and  create various channels and means of driving customers to use mobile for long distance calls, against a landline or a local call outlet
    Provide accurate forecasting on the basis of past and present performance through reports and analysis of usage, retention campaigns and customer base movements.
    Provide the return on investment and  impact of any campaign launched

    Qualifications

    Bachelor Degree in Marketing, Business Administration or other related field
    3-5 years’ requisite work experience in telecommunication
    Data analysis skills on advanced Excel and sql

    Competencies and behavior

    Project management skills
    Result oriented and ability to work well in teams
    Ability to influence decisions at top management level
    Keen attention to detail
    Business savvy with strong coaching and leadership skills
    Excellent written and oral communication skills
    Excellent Analytical skills

    Interested and qualified candidates are invited to apply for the role by sending an application letter and resume to hr@ke.airtel.com.   State the name of the vacancy as your subject.  The deadline for applications is 5.00pm on Tuesday 5th January 2021.  

    Apply via :

    hr@ke.airtel.com

  • Data Engineer

    Data Engineer

    Job Description

     
    This is a rare opportunity to take a leading role in the growth of a major player in the European Electricity Markets. We are looking for someone who would be committed to the long-term success of the business. We operate in the European Energy markets, but our commercial trading operations are in Dubai, UAE. This role will be recruited and on-boarded remotely. Work shall be done from your home country with periodic travels to Dubai in which case Cobblestone Energy shall handle all visa and paperwork issues on your behalf.

    We are looking for an experienced Data Engineer to join our Tech team at Cobblestone Energy. You will be responsible for the server side of our applications and you will be also participating in setting the right Infrastructure and developing the needed tools for our Analytics.

    If you have excellent programming skills, strong problem-solving skills, and a passion for developing and improving applications utilizing cutting edge technologies, then we would like to meet you.

    Job Location:

    It can be in our Dubai office or remotely with periodic travel to Dubai

    Office Location:

    Jumeirah Business Centre 2, Cluster V, Jumeirah Lake Towers, Dubai, United Arab Emirates

    Responsibilities

    Gather and address technical and design requirements.
    Refactor existing applications to optimize its performance through setting the appropriate architecture and integrating the best practices and standards.
    Participate in the entire application life-cycle mainly focusing on coding, debugging, and testing.
    Troubleshoot and debug applications.
    Support the developers through training and transfer of knowledge.
    Mentor the developers and assist in the management of the team.

    Requirements

    BSc degree in Computer Science/Computer Engineering. Masters is a plus.
    5+ years of experience as a Data Engineer.
    5+ years of work experience in Java and Python.
    Strong knowledge in Kafka/ Kinesis/ Redshift/ Spark is a big plus.
    3+ years of experience in developing APIs (REST & SOAP protocols).
    3+ years of experience in using AWS cloud and its resources/services.
    Strong experience in Relational Databases (MySQL, SQL Server, PostgreSQL) and non-relational databases (Mongo DB, Cassandra. etc.)
    Strong knowledge in Continuous Integration & Continuous Deployment (CI/CD) utilizing Docker containers.
    Previous experience in automated testing including unit testing & UI testing.
    Strong in-depth understanding of the entire web development process (design, development, and deployment)
    Strong competencies in algorithms and software architecture.
    Familiarity with front-end languages (e.g., HTML, JavaScript, and CSS)
    Excellent analytical, time management and teamwork skills.

    Apply via :

    boards.greenhouse.io