Jobs Kenya

Job Experience: Experience of 3 – 5 years

  • Global Access Programme Coordinator, Kenya Application Specialist – Kenya

    Global Access Programme Coordinator, Kenya Application Specialist – Kenya

    Roche in Nairobi, Kenya is seeking a GAP Coordinator to to plan, implement and manage the Roche GAP (Global Access Programme) Expanded programme in alignment with their stakeholders in the region.
    Key Responsibilities

    Programme Planning and Implementation
    Reporting & Forecasting
    Partner Engagement and Management

    You, as an ideal candidate, will have the following skills, experience and education:

    Develop the Roche GAP Expanded program (HIV, HBV, HCV, HPV, MDTB) plan by understanding all the needs of the stakeholders, drafting the plan and securing approval.
    Develop the GAP Expanded program plans by gathering input from partners, understanding Roche expectations and targets, allocating dates against targets, drafting program plan and receiving approval annually by deadline.
    Review and manage the progress against the program plan by receiving feedback from partners, evaluating against targets, understanding challenges and amending plans in line with approved actions and standards as scheduled.
    Manage and optimize company resource utilization by evaluating and coordinating that Roche resources are secured, training partners so that consumables are utilized correctly and tracking and monitoring utilization against KPI’s and addressing discrepancies at all times.
    Draft and submit reports on defined GAP reporting parameters by gathering and analyzing data; and compiling report with recommendations as agreed.
    Quantify and submit forecasts for Roche GAP reagents by receiving data, evaluating input factors, evaluating quotations and drafting forecasts by deadline as required.
    Report on instrument uptime and functionality by engaging with end users and receiving field engineer reports, collating and reporting as per KPI’s and with recommendations by deadline and as agreed.
    Quality manage program implementation by defining quality standards (KPI’s), measuring, identifying and addressing issues, improving workflow, improving TAT and implementing solutions as required and agreed.
    Coordinate and conduct stakeholder meetings by ensuring target audience attendance, drafting agenda’s, coordinating that minutes and actions are captured, agreed on and timelines are allocated to all resolutions at all times and as required and scheduled.
    Conduct partner training by identifying training needs, scheduling training, coordinating attendance, facilitating training and evaluating training integration as required.
    Address partner issues and non-performance by identifying concern or non-delivery, identify cause, engage with partner and develop plan to address, manage implementation of plan and measure impact as agreed and defined.
    Enhance the Roche market position by identifying and implementing opportunities, building mutually respectful and beneficial relationships with partners and implementing opportunities as and when required.
    Build partner capability to utilize Roche instruments by providing technical support and assistance, drafting SOP’s and Job Aids, Sharing with partners and measuring instrumentation utilization improvement as required.

    Required Qualification: Degree in relevant Science based field (medical or laboratory sciences or similar)
    Required Experience: At least 3-5 years’ experience in the field. At least 2 years practical laboratory experience is ideal with at least 1 year in a similar role in a similar environment as Roche.

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    Use the link(s) below to apply on company website.  

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  • IT Systems Administrator

    IT Systems Administrator

    About The Team

    With plans to grow the largest forestry company in Africa, IT plays a critical role in operations and strategy at Komaza. With investment in latest technology and business systems, we believe in having a robust network and IT infrastructure to support all our key business systems while at the same time enabling our employees to be more productive and work efficiently. You’ll be part of a team that functions independently to offer first class service delivery and with ambitious plans to create, improve and leverage better technology for Komaza. We are looking for a highly-collaborative, analytical and innovative individual to build this future of tech at Komaza.

    About This Role

    If you love tackling challenges head-on. Enjoy coming up with creative and scalable solutions through robust infrastructure. Are you constantly updating your knowledge on hardware and software trends and advancements? If your answer is “Yes!” to those questions, we are looking for you! In this role you will work to build and support a wide range of robust network infrastructure.

    What You Will Do

    IT Operations & Service Delivery
    Ensure smooth running of all IT systems and operations within Komaza as a means to increasing operational efficiency and improving employee productivity
    Manage the execution of IT policies, processes and projects and their translation into business requirements where necessary
    Ensure Internal SLAs between IT and business are fully met
    Oversee the troubleshooting of system issues and responding to escalated support incidents.
    Author and implement training around common computer, phone and software issues.
    Measure service performance and implement improvements where possible.
    Oversee IT initiatives to ensure that all technology-related projects run smoothly and align with overall company strategy.
    Ensure 100% uptime, optimal utilization and excellent performance on all IT systems on both on-premise and cloud based infrastructure.
    Design new and develop improvements on the current network infrastructure to support future scalability and traffic needs.
    Provide 2nd level user support for all IT network and systems requests within Komaza and ensure all escalated tickets are resolved closed within stipulated SLAs.
    Ensure Komaza’s internal and external network is running consistently, smooth and fast in both HQ and branches with 0% downtime during working hours.
    Define, maintain and implement systems backups, archiving, and disaster recovery protocols and procedures to ensure full proof redundancy and system failovers.
    Maintain and manage network and information security control protocols within Komaza HQ and all regions to ensure 0% data leakage and security breaches.

    IT Infrastructure

    Provide input to technology planning within multiple functional areas for smooth implementation and support for business systems.
    Design and implement scalable solutions consistent with current and future systems architecture.
    Provision Infrastructure as a service for all cloud based business systems with a clear mindset to security and cost-benefit analysis.
    Ensure optimal utilization and performance measurement on all IaaS systems.

    Team Management

    Develop and report on the IT service delivery key performance indicators.
    Maintain the quality of service by managing all IT support activities.
    Establish measurable individual and team objectives that are aligned with business and organizational goals.
    Document and present periodic performance assessments.

    Financial Cost Management

    Provide high-quality services at optimal cost to internal customers.
    Track and take appropriate steps to control and stay within budget.

    Asset Management

    Manage the planning, forecasting and purchasing of hardware and software products through the procurement department to ensure orders are placed in a timely manner with clear justifications.
    Manage asset tracking systems to ensure that company assets are issued and maintained responsibly.

    What You Have

    Bachelor’s Degree in Computer Science, Information Systems, Information Technology, or any other related field.
    3-5 years of IT industry work experience, with knowledge of one process/service, e.g. Network Management, System Administration.
    CCNA/CCNP Certification with proven experience in network design and system administration.
    Demonstrated ability to launch, deliver and support at least one complex IT network project on time and within budget across multiple regions.
    In-depth knowledge and experience in IT infrastructure operations and/or system implementation and support across different geographical regions.
    Experience in managing teams and building relationships with people at different levels of management and across different departments.
    Experience in Linux Server & Windows Server IT infrastructure planning and deployment in both on premise (Vmware) and Cloud (AWS) hosting environments.
    In depth Experience in network services including but not limited to HTTP/S, Proxies, TCP/IP, DHCP, VLANs, SNMP, FTP, DNS, VPNs, SMTP.
    Hands on experience and expertise in setting up and supporting Conferencing Solutions, VOIP Technologies in a Call Center environment, Biometric and Security Systems and integration with ERP Systems.
    In depth hands on experience and expertise working with network devices, including Cisco Routers and Switches, ICX Brocade Switches, Ruckus ZD Controller, Ruckus Access Points, Netgate/PfSense Firewall and Endpoint Protection.
    ITIL Foundation Certification will be an added advantage.

    You’re Also

    Positive, energetic self-starter with a high level of personal drive and resilience
    People person and a great team leader
    Appreciative of start-up environments
    A meticulous individual
    Analytical and critical thinker
    Great communication skills – written and spoken

    What’s in it for you?

    If you like variety, love learning and you are looking for a role that will allow you to develop and build a successful career, join us! This role will be at our headquarters in Kilifi, Kenya. The role offers competitive salary and benefits with potential for further career growth.

    Apply via :

    jobs.lever.co

  • Product Manager, eLImu Head of Business

    Product Manager, eLImu Head of Business

    Job Description

    Determines the desires and needs of customers by specifically researching needs to get market information
    Understand and improve customer experience by generating strategic new ideas to grow Market shares
    Coordinate the design and development of products with learning development and product teams 
    Work closely with the product team to deliver with optimal resources
    Manage and coordinate the testing of new products. Document, report and recommend improvements. 
    Collaborate with the communications and product team to drive product launches
    Responsible for managing and implementing marketing activities through research, strategic planning and implementation.
    Analyze and monitor market trends
    Provide analyses and reports on product performance against set targets.
    Understand Market competition through Comparison of eLIMU’s products to competitors product.

    Qualifications

    3 – 5 years of proven experience in managing the lifecycle of a successful product
    Solid background and hands-on experience in Software Development
    Experience in interfacing with customers
    Excellent written and verbal communication
    Experience in developing product and marketing strategies
    Must be able to interact and share ideas with executive management
    Ability to take up challenges by solving problems

    Additional Information
    What we offer

    Paid time off
    Healthcare coverage
    A highly collaborative team environment that will support your professional and personal growth
    Work alongside great talent.
    A culture of learning and innovation. 
    Opportunities for career growth and training.
    Interaction with industry leaders and forward-thinking people. 
    A chance to make a social difference.
    Overall fun company. 

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    Use the link(s) below to apply on company website.  

    Apply via :

  • PLC/SCADA Engineer

    PLC/SCADA Engineer

    An exciting new opportunity has arisen within our Process Automation (PA) business unit for an experienced PLC/SCADA Engineer, initially working across both project and service engineering. The successful candidate will be an active team member of an expanding Territory Engineering team that supports both East and West African PLC/SCADA opportunities, covering all process automation industries.

    The position will primarily cover East Africa (EA) region including Kenya, Tanzania and Uganda and also provide remote support for other African countries, particularly Nigeria. The position will be focused on PLC, SCADA and telemetry technologies.

    The candidate must have proven technical and some leadership experience to allow future growth into line management as the region grows. The candidate will be expected longer term to grow into the team lead, responsible for engineering resources, including staff development, line management and mentoring.

    The position will be based in Schneider Electric Nairobi office and will report to the Territory Engineering Manager operating across a balanced workload between both projects and site services.

    Main Responsibilities

    Lead and execute PLC/SCADA based projects across EA.
    Lead Factory and Site acceptance testing and deliver site installations from both locally and regionally executed projects.
    Supervise cabinet/panel builds in Schneider-Electric Kenya or local partner facilities
    Actively support opportunities remotely executed in other African countries destined for East African countries
    Conduct site surveys providing clear and concise reporting and updating of all installed bases
    Support the on-going growth of Projects and Services within EA by proactively supporting sales where appropriate, acting as delivery focal point and being able to present delivery capabilities.
    Support the Sales and Tendering teams in development of the submission of bids
    Support estimation of site services for start-up and commissioning on all EA projects.
    Active member of “24-hour telephone support” team, eventually supporting multiple countries
    Longer term responsibility will be to support recruitment and development of new engineering resources within engineering to accommodate changing business need

    Essential Attributes

    Customer First

    At Schneider we pride ourselves in putting the customer first in all aspects of what we do. The candidate will need to be customer focused and willing to go the extra mile to ensure the customer is successful.

    Act like Owner

    The successful candidate will be someone who clearly shows ability to take ownership of whatever they are tasked to do, no need for constant micro management.

    Dare to Disrupt

    At Schneider we actively encourage staff to look to improve the way we work and do business. Successful Schneider personnel all have the courage to look for new and better ways to do things to improve the operations of both Schneider and our customers.

    Learn Every Day

    At Schneider we actively encourage staff to learn and develop continuously in all areas to promote personal growth and improve the business. This position will require ability to learn fast and contribute from day one.

    Embrace Different

    At Schneider we actively encourage staff to embrace different cultures, opportunities customers and be inclusive in our way of working. This position will operate across several different African countries and require flexibility and understanding of different cultures and ways of working.

    Minimum

    Proven technical and working experience of PLCs and SCADA (software programming and hardware design/installation)
    Desire to learn and act as a technical lead with high ability to share and distribute knowledge.
    Excellent written and verbal communication skills due to high level of customer interfacing and staff development
    Minimum Engineering Degree (electrical, electronics, instrumentation or other accepted but with proven relevant experience)
    Minimum 3-5 years solid PLC/SCADA engineering experience in a project or service engineer position
    Experience in both generating and critiquing deliverable documents such as Functional Design Specifications and Factory Acceptance Test procedures for PLC based control systems

    Desired

    Open and supportive personality with a genuine inquisitive nature.
    Ability to work in customer facing role supporting sales and showcasing Schneider technologies and competencies
    The position is predominantly based in Kenya. There will be a need for travel to customer’s site and offices, nationally and occasionally internationally, as and when needed
    TUV certification advantageous, but not essential
    Telemetry experience advantageous, but not essential
    Experience of supervising cabinet/panel design and build will be advantageous.
    PLC migration and upgrade experience, highly advantageous
    Multi-vendor PLC platform experience, highly advantageous
    Valid driving licence

    As above, Minimum Engineering Degree (electrical, electronics, instrumentation or other accepted but with proven relevant experience)

    Apply via :

    schneiderele.taleo.net

  • Customer Support Analyst II

    Customer Support Analyst II

    PURPOSE OF POSITION:
    The candidate is responsible for responding to customer requests by diagnosing and resolving problems and for supporting the ongoing technology needs of all employees by providing Level 2 and 3 help desk support. S/he works with a broad range of infrastructure products and complex client technology services and support area of IT. He/she works on multiple projects concurrently as a team member or as a technical lead.
    S/he Candidate responds remotely or onsite to requests for IT support, logging problems, generating trouble tickets, diagnosing and resolving incidents and problems, and if necessary, escalating the problem to the appropriate level of expertise. S/he is responsible for documenting solutions to problems and developing end-user guidelines on an ongoing basis to improve customer support processes and practices. .
    The role requires an understanding of the foundation architecture, hardware and software used by the organization. S/he demonstrate skill in various custom or packaged hardware and software. S/he have the ability to gather information on issues and have diagnostic capabilities to describe or resolve problems.
    KEY RESPONSIBILITIES:
    Service Desk:

    First point of contact and day-to-day technical support to end users.
    Responds to Level 2 support and works with vendors on Level 3 support.
    Generates activity and status reports.
    Provides the user access service.
    Researches trouble issues which affect multiple clients.
    Reviews checklists and scripts.
    Works with vendor technical support personnel on solutions for clients.
    Creates, modifies and reviews documentation of issues resolutions.
    Develops and delivers documentation to ensure appropriate end-user support.
    Creates and submits documented resolution to Knowledge Base.
    Updates manuals/guides to incorporate new recommended products.

    Client Technology Support:

    Participates in deployment of new or upgrade information technology and infrastructure projects, including assisting co-workers and vendor partners.
    Installs and performs minor repairs to hardware, software, and peripheral equipment, following design or installation specifications.
    Updates configuration management tools.
    Develops and documents procedures for performing configuration changes, updates and upgrades.
    Provides on-going support of client technology.
    Participates in integration and user acceptance testing.

    Technical Support:

    Ensures that all technical resources are available for meetings that include video conferencing.
    Customer satisfaction achieved for video conferencing services.
    Engages the hardware vendors on issues to remedy issues or escalates for support.
    Monitors and communicates system status.
    Diagnoses and resolves client workstation and mobile device hardware and software issues.
    Creates temporary solutions until permanent solutions can be implemented.
    Assists systems, programming and vendor professionals as needed to resolve problems.
    Coordinates the resolution of escalated application, hardware and software problems.

    Information Security:

    Adheres to the integrity of controls, regulations and guidelines.
    Reviews operation processes to ensure consistent approval and compliance.
    Makes recommendations and changes as appropriate.

    Inventory Management:

    Maintains IT inventory management for all IT equipment and/or software in accordance with company policy and procedures.

    Service Improvements:

    Tracks performance metrics.
    Reviews tracking log to identify recurring problems, or problems affecting a large number of clients.
    Develops procedures and controls for service improvements.
    Recommends solutions to common problems and updates frequently asked questions documentation.

    Training:

    Trains co-workers on new or existing functionality or services.
    Identifies customer training needs based on common problems.

    Communications/Consulting:

    High level of customer satisfaction and productivity.
    Alerts team members about recurring problems.
    Communicates technical information to both technical and non-technical personnel.

    Others:

    Special assignments as appropriate to the role
    Attend, participate in , and lead devotions/chapel as scheduled or convened.
    While this job description is intended to be an accurate reflection of the duties involved in this position, World Vision reserves the right to add, remove, or alter duties when business needs dictates.

    KNOWLEDGE, SKILLS AND ABILITIES:

    Bachelor’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience.
    Technical Certification in one or more IT related disciplines or technology eg ITIL.
    Demonstrated knowledge of complex hardware and software products and problem solving / diagnostic skills.
    Typically requires 3-5 years of relevant technical and business work experience.
    Willingness and ability to travel domestically and internationally, as necessary.

    Preferred Skills, Knowledge and Experience:

    Effective in written and verbal communication in English.
    Strong ability to work as part of a team and coordinate with all staff.
    Ability to relate technical issue to a largely non-technical audience.
    Good problem solving and analytical skills.
    Good customer service skills and experience.
    Able to work under tight deadline and cope with pressure.

    Apply via :

    careers.wvi.org

  • Grants Coordinator

    Grants Coordinator

    Job Description/Requirements
    Help us end avoidable blindness
    Do you want to do work that really matters?
    International Development Organization
    Position based in Nairobi or Addis Ababa
    About the Position
    The Grants Coordinator is accountable for supporting the grants management and administration, donor engagement, and successful delivery of all the institutional donor-funded grants and projects predominantly in the Foundations work in Africa, in line with The Foundation’s strategic framework.
    Specific responsibilities include:

    Support the maintenance and management of systems and processes relating to the grants, partnerships and sub-grant agreements (including tracking sheets and filing systems)
    Coordinate the inception phase of new grants – including contract review, compliance checklists, reporting templates and schedules, and inception workshops.
    Work with the country programs in realignments and grants modification processes; supporting grants close out, as needed.
    Provide ongoing grants management support for assigned grants, through coordination with country teams, to ensure all donor reports and deliverables are submitted in accordance and compliance with the contract.
    Support the completion and submission of donor narrative and financial reports.
    Ensure all contractual and project implementation documentation for assigned grants is updated and maintained throughout the life of the project.
    Contribute to the ongoing monitoring and strengthening of compliance with donor requirements, in line with the broader grants management work plan.
    Contribute to the wider Grant Management team and Development Effectiveness team meetings and work plans.

    About You.

    Bachelor’s degree in international development, Public Health or related field.
    Three to five years previous experience working with an international non-governmental organization in programs development, grants management, and/or project management; preferably in Africa.
    Project and grant management experience with major institutional donors such as DFAT, DFID, USAID, EU etc.
    Considerable experience in grant writing for international development.
    Experience in supporting the maintenance and management of systems and processes relating to the grants, partnerships and sub-grant agreements (including tracking sheets and filing systems).
    Coordinating the inception phase of new grants – including contract review, compliance checklists, reporting templates and schedules, and inception workshops.
    Working with the country programs in realignments and grants modification processes; supporting grants closeout, as needed.
    Ability to support in capacity building for country programs’ teams on donor compliance, report writing, project and budget monitoring, record keeping, and grants management.

    Something extra to get our attention!

    Experience in grant writing for international development
    Direct experience of managing a USAID managed contract
    Knowledge of eye health programming, in particular Trachoma programming
    Fluency in written and spoken English, as well as the ability to travel domestically and internationally, will also be essential.

    To be eligible to apply for this position you must have the appropriate right to work in Ethiopia or Kenya

    Applications should be made via our website: https://www.hollows.org/au/careers/current-vacancies and should include your resume and cover letter addressing all areas expressed in the ‘experience, skills & attributes’ section of the Role Purpose as well as details of your current and expected salary.Alternatively, if you would like further information please contact our Talent Acquisition Specialist team via email at employment@hollows.org Applications sent to this address will not be considered.Closing Date: Friday 1st February 2021The Fred Hollows Foundation is committed to protecting the rights of children in all areas where we work. Applicants are advised that The Foundation reserves the right to conduct police checks and other screening procedures to ensure we maintain and promote a child-safe environment.

    Apply via :

    employment@hollows.org

    career10.successfactors.com

  • Security Operations Manager

    Security Operations Manager

    Our client, is the most locally-focused security service provider in Kenya that offers unmatched security solutions to meet the specific needs of hundreds of both commercial and individual clients seeks to recruit an Operations Manager.
    Job purpose 
    He/she will be responsible for managing the organizations security personnel, resources in the different customer sites. They will also utilize appropriate marketing and sales methodologies to develop profitable business in security services in an assigned region or business segment; follows-up regularly with clients to assess satisfaction with services and to identify additional business opportunities; strives to achieve sales goals. 
    Duties and Responsibilities

    Coordinate, plan and support all the organizations functions to ensure the highest level of service delivery are maintained.
    Manage and oversee operations administration functions including internal requisitions, leave management, report generation, documentation and support.
    Ensuring all aspects of the required security services are being delivered to the customers’ satisfaction and in accordance with the contract
    Ensure all security personnel are trained and vetted before hire.
    Handle client queries on outstanding issues to ensure quick resolution in agreement with company policy.
    Maintain records related to client requests, concerns and site incidents.
    Prospects continuously for new clients through a variety of techniques, including telephone solicitation and cold calling.

    Develops pricing and business development strategies in collaboration with and under the direction of management.
    Analyzes local market to identify market opportunities and prospective clients.
    Follows-up on referrals and self-generated leads to identify client influences and any timing issues; monitors prospects’ contract calendars; prepares reports on status of leads and other reports as required.
    Makes sales presentations to prospective customers.
    Meets regularly with new clients to assess level of satisfaction with services and to develop a list of strong referrals.
    Initiates and coordinates development of action plans to penetrate new markets.
    Performs additional functions, duties and specific tasks of a similar nature and scope as necessary in order to achieve assigned business objectives. 

    Essential Skills, Knowledge & Experience 

    At least 3-5 years of demonstrated skills in the areas of operations, sales and business development.
    Business degree, Technical diploma, or equivalent experience
    Prior experience of working in a similar operational management role , ideally within the security industry
    Demonstrated energy, drive, determination and persistence, even when confronted with rejection.
    Maintaining composure in dealing with executives, clients, prospects, and staff, in group settings and in situations requiring high performance and results.
    Excellent planning, organization and time management skills.
    Ability to carry out multiple assignments concurrently.
    Strong customer service and results orientation.
    Required ability to handle multiple tasks concurrently.

    Applicants who meet the requirements stated above should send their applications and detailed CVs with a day – time Telephone number to the email address: hrk@atc-west.com  with Security Operations Manager on the Subject line. Candidates MUST indicate their Current and Expected salaries.

    Apply via :

    hrk@atc-west.com

  • Regulatory Affairs & Quality Assurance Manager (Kenya)

    Regulatory Affairs & Quality Assurance Manager (Kenya)

    Roche is seeking a Regulatory Affairs and Quality Assurance Manager to service Diagnostics, to be based in Nairobi, Kenya. The role will entail managing the regulatory and quality functions for Diagnostics in the export regions and to support the export distributors in country.

    Among other duties, the role will entail:

    Quality System Management

    Conduct management reviews of the Quality Management System (QMS) by presenting and tracking performance against standards.
    Implement quality systems in line with ISO and Divisional standards by reviewing and understanding divisional SOP’s, analyze their impact in the local environment and effecting relevant aspects.
    Maintain the QMS by analyzing processes and identifying discrepancies against requirements and implement updates.
    Address changes by evaluating the impact of change and identifying the correct processes, agreeing the action plans with the impacted parties and implementing the change using the appropriate SOPs and/or change processes.
    Implement CAPA management by identifying the probable root cause, identifying the relevant corrective and/or preventative actions, executing the identified action and evaluating the effectiveness.
    Conduct quality risk assessments by implementing the quality risk management SOPs, identifying risk areas and risk mitigation measures, advising on measures to be implemented, implementing risk mitigation measures and tracking effectiveness.
    Manage data integrity by implementing relevant SOPs and documentation practices, reviewing data and documentation, identifying discrepancies and implementing corrective action daily
    Support quality audits by performing self-inspections, performing external audits, identifying audit queries, drafting audit reports, engaging with the relevant parties to implement corrective action and following up on agreed actions in line with the audit plan.
    Support the recalls process by liaising with the distributor to facilitate recall, contacting customers and reconciling the returned goods.
    Perform the annual product quality review by implementing the SOPs in line with the plan and drafting the summary annually.
    Maintain knowledge on PQS by participating in training, reading and understanding SOPs and attending other learning platforms.

    Case Management and Governance

    Manage cases received by analyzing and identifying discrepancies and taking corrective action in line with Case Investigation Resolutions.
    Complete case reviews on a monthly basis by assessing sampled cases against the required standards and support case owners to resolve.
    Create awareness on case management by facilitating training based the relevant standards.
    Act as deputy LSO in the territory

    Regulatory Affairs

    Support the registration of products by compiling, submitting and following-through on all Marketing authorisations with relevant authorities in line with in country guidelines.
    Maintain authorized products by submission of variations and renewals and supplementary marketing authorisations.
    Maintain licensing requirements by collating records of new products and updating regulators on the new products.
    Support registration of electronic products by submitting and following through of the application to the relevant authority.
    Establish relationships with regulatory authorities, with local industry medical device and IVD through attendance of meetings and working with industry peers to lobby Ministry of Health on matters of a regulatory nature.
    Engage product managers on laws and regulation that would affect business process by providing the changes.

    Post Market Surveillance

    Report all adverse events with Regulatory authorities and facilitate recalls by investigating the recall, preparing and submitting communications, answering queries and providing additional information where applicable.
    Support product notifications (safety board notifications and quality notifications) by identifying customers affected by the notifications, communicating the notification details, facilitating that corrective action is implemented and providing feedback to the Safety Board.

    Supply Chain Management

    Support the release of commercial product batches that are affected by deviations to the local applicable market by reviewing compliance with the local regulations, Roche guidelines and the marketing authorization and required KPI’s, identifying anomalies and providing recommendations and feedback.
    Support the returns process by implementing the SOP, evaluating returned goods and accompanying information and deciding on the disposition as required.
    Support the supply chain performance by monitoring the 3PL quality KPIs on a monthly basis and as required.

    Contract Management

    Assist with oversight of warehouse and distribution providers by monitoring compliance with the required standards and in line with the quality agreement, implementing the SOPs, identifying areas of concern and addressing these with the service providers until resolved. 
    Monitor and support the implementation of local Roche SOP’s, analytical methods and working instructions at the contract laboratory by drafting required documentation, monitoring implementation, addressing any areas of non-conformance or non-compliance and implementing corrective action.

    Stakeholder Engagement

    Liaise with internal and external stakeholders by providing input on quality standards and procedures, liaising with them on procedures and building skills in the quality standards and procedure requirements.

    You, as an ideal candidate, will have the following skills, experience and education:

    Required Qualification: NQF 7 in Sciences related degree or equivalent.
    Required Experience:  3 – 5 years’ experience in a pharmaceutical or medical device environment in a Regulatory and Quality Assurance Management role. Demonstrated experience in maintaining and upholding rules and SOPs is required as well as knowledge of regulatory frameworks and regulations.

    Apply via :

    roche.wd3.myworkdayjobs.com

  • Accounts Assistant

    Accounts Assistant

    Job Summary: To ensure proper recording of all receivables and cash creditors transactions, prompt banking of receipts and proper maintenance of cashbook and receivables subsidiary ledger.
    Duties and Responsibilities

    Receiving monies from internal and external customers is acknowledged and accounted for by issuance of and official receipt;
    Ensuring safe custody of all Cash, Cheque and Cash equivalent through instant banking and lockable safe so as to safeguard company revenue;
    Ensuring submission of monthly Reports by generating accounts receivables and expenditure analysis to facilitate decision making;
    Preparing payment vouchers and schedules to ensure that suppliers and service providers are paid and statutory deductions are executed accordingly;
    Updating the accounts books to ensure payments are within budget;
    Managing the imprest register to ensure that there is cash flow for smooth daily operations;
    Ensuring safe custody of all accountable documents through lockable safes to avoid fraud through manipulation of old records;
    Liaising between the company and its official bankers through transacting on behalf of the company to limit access to the company’s accounts;
    Preparing and submitting statutory deductions so as to avoid penalties from non-remittance and late remittance of the same and comply with statutory obligation; and
    Entering data in the accounting system.

    Skills and Qualifications

    Degree or Diploma in Accounting
    Semi- qualified CPA / ACCA / Accounts graduate with good accounting and costing skills
    Experience of 3-5 years – hardcore experience in Accounts department – with multitasking skills
    knowledge of – Tally, Sage / SAP Business – desirable, Knowledge of MS Excel & Word mandatory
    Self-starter with initiative
    Knowledge of VAT / WHT filing of returns and accounting mandatory
    Ability to work independently
    Good communication skills

    All qualified candidates are required to send CV to jobs@tridentplumbers.com before 31st January 2021.Only shortlisted candidates will be contacted.

    Apply via :

    jobs@tridentplumbers.com

  • Learning Designer

    Learning Designer

    Educate! currently achieves impact on youth life outcomes through direct delivery of our model in schools (what we call “School Solutions”) and through the integration of our model into national education systems (“Education System Solutions”). In addition to these two solution areas, in 2019, Educate! launched a new and innovative pathway to sustainably impact out of school youth (OoSY) livelihoods at scale through the Kenyan led social enterprise NawiriPro.

    NawiriPro wants to empower and train OoSY on running successful informal sector businesses, starting with the motorbike courier industry by teaching them how to increase their income and improve their livelihood. In 2021, we will be adapting our solution to other successful and dynamic informal sector businesses, starting with the micro-retail (kiosk) and potentially other industries in the long term.

    NawiriPro is looking for a Learning Designer who will be a creative thinker with strong analytical, conceptual thinking, ability to identify user pains and build a superb digital product, instructional design, and writing skills. These skills will be applied to tackling exciting projects looking to solve the youth employability skills gap in the informal sector in Kenya and beyond. It requires an individual with a drive for constant learning and improvement, and passion for user-centred design.

    The role will require a matrix reporting structure to the Product manager & Global designer. He/She will be part of a team to conceptualize and design curriculum for an innovative out-of-school-youth program focussed on motorbike couriers, women and people in rural areas engaged in informal sector businesses; Boda, Kibanda and Kiosk. This role presents an opportunity to impact livelihoods by developing training programs aimed at boosting incomes through bridging skills gaps.

    You could be the perfect fit for this role if you:

    Have successfully launched a product- curriculum or content or service with a start-up company.
    Love talking to customers, and happy to get your hands dirty in the process of creating new products
    Are passionate about collecting and analysing engagement data to inform the user learning experience
    Are self-driven to keep iterating to finding more ways to create value to our customers
    Have demonstrable experience designing the right solutions to solve the correct problems for the right target market; starting with the customer and work backwards and working vigorously to earn and keep customer trust
    Have demonstrable experience in conceptualizing, planning, coordinating and producing engaging learning activities and compelling content
    Are impact-oriented and skilled to design experiments on user engagement and knowledge transfer

    Performance Objectives

    Curriculum Design

    Develop relevant, engaging curricula and assessments through research and engagement with both the youth and subject matter experts
    Manage projects from inception and design phase to production and release. This includes budgeting, planning, coordination, development and quality assurance of various programs and activities.
    Utilize instructional design concepts and principles to design and develop instructional interactions to create interactive and engaging course content
    Structuring course content for learner engagement and retention.
    Evaluating content for efficacy and implementing feedback from program reviews and experiments to inform content iterations.
    Manage and support the junior learning designers and perform quality assurance on their work
    Design and prioritize experiments, based on the product and business strategies
    Develop frameworks and templates for designing and documenting design experiments and validated learnings/insights
    Design experiments on user engagement, content development processes and methods of content delivery for improved content development processes
    Collect, analyze and interpret data to inform program design iterations
    Work closely with the Product Manager to research and test new approaches to content development and delivery and contribute to general innovation.

    Learning User Experience

    Conduct user research through interviews, observations and other research methods
    Analyze and identify pain points from the users’ perspective, based on your user research;
    Translate curriculum designs into user flows, wireframes, mock-ups and prototypes that lead to intuitive user experiences.
    Facilitate the product vision by researching, conceiving, sketching, prototyping, and user-testing our digital platform experiences.
    Make strategic design and user-experience decisions related to core, and new, functions and features.
    Take a user-centred design approach and rapidly test and iterate your designs.
    Collaborate with other team members and stakeholders.

    Training

    Oversee training of trainers on delivering learning material and ensure quality standards are maintained
    Conduct routine training needs assessments of the trainers.
    Choose the most appropriate training methods per case (virtual, simulated, mentoring, job training, professional development classes, etc.)

    Learning & Networking

    Complete internal designer training and certifications
    Knowledgeable of key trends, strategies, and language from the fields of education, leadership and entrepreneurship
    Learn from local field staff, experimentation, and referencing international research
    Proactively network with other organisations from diverse fields

    Qualifications

    3-5 years of experience in designing and implementation of blended learning in a start-up environment.
    Extensive knowledge of instructional design theories and implementation with the ability to complete full training circle (assess needs, plan, develop, monitor and evaluate)
    In-depth understanding and application of human-centred or iterative design approaches.
    Adequate knowledge of content management systems, learning management systems and other web delivery tools.
    Experience with analysing data and identifying trend lines and insights that will help improve the content development process
    Familiarity with traditional and modern training methods and techniques
    Experience working with out-of-school youth and/ youth from economically marginalized communities would be an added advantage.
    Advanced organizational skills with the ability to handle multiple assignments
    Strong communication skills
    Hands-on experience with running and managing exploratory and evaluative qualitative research

    Apply via :

    boards.greenhouse.io