Job Experience: Experience of 3 – 5 years

  • Acquiring Manager

    Acquiring Manager

    KEY RESPONSIBILITIES

    BUSINESS AND FINANCIAL PERFORMANCE 

    Responsible for end-to-end merchant lifecycle – planning, execution and delivery of relevant digital solutions to merchants including EcobankPay, Web and POS, to improve customer experience and grow revenue 
    Ensure pricing and contracts with Merchants are in line with Group Policy. 
    Work with business and product managers to deliver the best digital collection solutions for clients  Build value-based relationships with colleagues in country, cluster and group, and clients 
    Ensure affiliate distribution is optimized leveraging continuous customer analysis/engagement Identify & execute commercial/market initiatives for incremental volume/revenue/profit 
    Ensure developments of products to enhance proposition, to achieve new businesses and develop long term profitable relationships 
    Actively pursue opportunities to improve our route to Market, leveraging best practices 

    CUSTOMER MANAGEMENT 

    Engage customers and propose digital solutions that will improve their businesses 
    Ensure application of merchant programs are designed to enhance Ecobank’s brand equity 
    Drive horizontal expansion through outlet creation incentive programs 
    Ensure high customer satisfaction as measured and monitored through client engagement and surveys Leadership and People Management 
    Actively partner with affiliate business heads and group product heads to grow acceptance points 
    Provide timely and accurate information on merchant management activities 
    Embed digital collections in affiliate culture through regular engagements with all staff 
    Participate in group activities as required

    RISK, PROCESS CONTROL & OPERATIONAL PERFORMANCE 

    Promote ethical and integrity standards, and establish a culture within Ecobank’s merchant network that establishes and demonstrates to all merchants the importance of controls 
    Manage all aspects of risks associated with the Acquiring business and supporting functions(AML,KYC , Credit Risks, Audits, Regulatory and Card Schemes Compliance). 
    Ensure there is a strong internal control system in place to minimise operational losses, franchise risks and monitor its adequacy and effectiveness 
    Manage and maintain relationships with key stakeholders and 3rd relationships involved in Acquiring business 

    STRATEGIC INITIATIVES 

    Strategically prioritize merchant segments to achieve commercial viability of the Acquiring business 
    Lead strategic initiatives which position Ecobank as the partner of choice for business payment needs banking services from a customer experience perspective 
    Implement a loyalty program for merchants and customers to increase growth in product sales

    QUALIFICATIONS, EXPERIENCE & PERSONAL ATTRIBUTES

    Candidate should have 3-5 years of product development/ management, excellent interpersonal skills, strong execution and technical skills 
    Relevant experience with at least four years in a cash management/Transaction Banking business environment, 
    Good understanding of Operations and technology processes related to API integration 
    Strong client focus with ability to understand client needs and stay abreast of client, industry and market trends 
    Exceptional relationship management skills including ability to manage and influence multiple stakeholders 
    Good interpersonal skills to drive teamwork and work effectively in cross-cultural, cross geographical teams to drive value for our clients and the bank 
    Demonstrate responsiveness and ability to work with urgency 
    Customer focused & results oriented
    Good project management including understanding and planning for operational risk 
    Knowledge of banking operations, operational risk management and service delivery 
    Distribution Management and or Channel Management experience is an advantage 
    Excellent verbal and written communication skills  General knowledge of digital payments services

    Apply via :

    fa-emqf-saasfaprod1.fa.ocs.oraclecloud.com

  • Sales Executive Liner Services

    Sales Executive Liner Services

    Objectives & Measurement – Key Responsibilities

    Service Delivery:

    Business Development. Source new clients; maintain excellent business relationships with the existing clients; and expand the current business profiles.
    Liaison: Communicate, liaise, and negotiate with clients appropriately to facilitate and enhance profitable businesses and relationships. Also, liaise with customer service and clients for completion of jobs.
    Revenue Generation: Generate revenue through maximizing sales, promote principals’ products with a view to meet and exceed set sales budgets.
    Pricing: Provide pricing of new proposals/clients/principals to ensure that all resources needed to complete the project is identified. Also, ensure that accurate calculation of the cost, and the price is determined within the established guidelines.
    Market Awareness: Maintain excellent market intelligence of the industry in the local market. This includes monitor the competitors’ activities and ensure that apt responses are provided for the purpose of developing counteractions of any perceived threats to business.

    External Providers

    Liaise with customers, and vendors daily
    Always perform accurate and timely updates of systems to have fresh data and present the best information to clients

    Knowledge, Skills, and Abilities

    Excellent knowledge of Liner Sales
    Competent user of the Microsoft Office suite including Outlook, Excel, and Word.
    Target oriented with excellent customer management skill
    Excellent interpersonal relation, and a great communicator
    Authentic (doing the right thing even when no one is looking)
    Have a global perspective and possess analytical thinking

    Education, Qualifications, Certifications, and Licenses:

    3-5 years hands on experience in Liner Sales, NVOCC within Kenya market.
    A relevant certificate in related field shall be appreciated
    A valid Kenya driving License shall be required

    Apply via :

    issgh.bamboohr.com

  • Corporate Credit Analyst

    Corporate Credit Analyst

    JOB PURPOSE

    To provide credit risk analysis and preparation of credit proposals for approval within required quality and turn around standards. In liaison with the Relationship Managers and Branch Managers, monitor ongoing covenants and conditions as per approval / offer terms including Environmental, Climate-Related and Social risk lending terms.

    KEY RESPONSIBILTIES

    Work with relationship managers and branch managers during customer visits and information gathering stage to facilitate timely and high-quality credit analysis and facility/loan structuring
    Support Relationship Managers and Branch Managers in monitoring ongoing lending covenants and conditions
    Coordinate the early alert process of identification and monitoring of accounts showing early signs of deterioration in liaison with relationship managers and early collections teams
    Compliance with the Bank’s credit policy, social and environmental risk policy and CBK prudential guidelines

    MAIN ACTIVITIES

    CREDIT ANALYSIS

    Accompany relationship managers during customer visits on need basis to understand customer borrowing needs, their businesses and validating information provided.
    ensure credit applications received meet minimum criteria and relevant documentation required to aid in decision making.
    Analyze and structure SME, Corporate and Trade Finance facility requests and retail banking BCC applications and prepare credit applications for approval.
    Credit grading of borrowers to ensure the Bank monitors migration of the risk profile of the credit portfolio
    Ensure all deals presented for approval comply with product requirements/criteria, the bank’s lending policy, prudential and legal requirements and risks are highlighted and mitigated appropriately.
    Ensure processing of credit applications is done within agreed TAT / SLA and meet high quality standards.
    Develop & maintain god working relations with all RMs/BMs/ROs & continuously including guiding them of credit analysis and structuring of applications.

    COVENANT MONITORING

    Track lending covenants / conditions to ensure timely collection of management accounts, ageing debtors and creditors, stock reports as applicable
    Review account performance and facilitate annual reviews.
    Escalate breach of lending terms to management for attention.

    EARLY ALERT MANAGEMENT

    Identification and reporting of accounts showing early signs of deterioration.
    Escalation of significant early signs of deterioration in borrower’s business / industry and account performance to business and credit management for attention.
    Continuously scan the external market environment for risk trends that may impact the loan portfolio and assessing the potential impact on borrowing customers.

    ENVIRONMENTAL, CLIMATE-RELATED AND SOCIAL RISK MANAGEMENT

    Ensure adherence to the Bank’s Environmental, Climate-Related and Social risk policy and procedures in the credit cycle.
    DECISION MAKING AUTHORITY
    Recommend changes in facility structures in the best interest of the clients and the bank
    Decline facilities that are outside of the banks Risk Acceptance Criteria and set lending standards.
    Taking corrective actions to protect the Bank’s interest where potential signs of deterioration are evident in a borrower’s business and account performance
    Review pricing of facilities based on the bank risk-based pricing model to ensure returns to the Bank above the minimum return and risk return requirements.

    ACADEMIC BACKGROUND

    University degree preferably in Accounting, Finance or Management

    WORK EXPERIENCE

    Five years banking experience with at least 3 years in credit risk analysis / approval.

    SKILLS & COMPETENCIES

    Proven experience in Credit Risk Analysis and Facility Structuring
    Problem-solving attitude
    Excellent analytical skills
    Teamwork and leadership skills
    Good understanding of the Banks credit risk policies and procedures

    PROFESSIONAL CERTIFICATION

    ACIB/AKIB/CPA/CCP (or equivalent) strong advantage

    Apply via :

    sidianbank.co.ke

  • ICT Officer II, Grade 9

    ICT Officer II, Grade 9

    JKU/ICT/IO/6/2023
    The candidate must possess:

    Bachelor’s degree in Computer Science, Information Technology, or any ICT-related degree.
    At least 3-5 years of experience working as a web developer.
    A verifiable project profile is a requirement.
    Proficiency in web development technologies:

    At least one front end web development framework – Angular, Vue, Laravel, Yii, CodeIgniter.
    Front-end languages (JavaScript, HTML, CSS) and their libraries.
    Wordpress CMS.
    At least one full stack Web Development Framework: PHP, Nodejs, React, Django, among others.

    Experience working with Linux servers, Windows servers and cloud platforms.
    Familiarity with analytics tools such as Google Analytics, Ahrefs SEO, Majestic SEO, etc.
    Database management such as Mysql, PostgreSql, MSSQL, etc.
    Familiarity with versioning tools such as Git, SVN, CVS, etc.
    Experience working with debugging tools.
    Ability to handle and manage projects and teams.

    Applicants should:The Deputy Vice Chancellor (Administration and Finance)
    Jomo Kenyatta University of Agriculture & Technology
    P.O. Box 62000-00200
    NAIROBI.
    So as to be received on or before 11TH JULY, 2023

    Apply via :

    recruit_ict@jkuat.ac.ke

  • Dispatch Supervisor 


            

            
            Warehouse Assistant Manager

    Dispatch Supervisor Warehouse Assistant Manager

    Job ID
    23834
     Experience

    3 Years

    Qualifications

    Diploma

    Job Description
    Requirements

    Background in related fields such as supply chain management, logistics, business, or administration.
    Proven 3 – 5 work experience in Warehouse/ Dispatch in a busy environment. (Pharmaceutical or manufacturing background will be an added advantage).
    Hands-on experience and knowledge of operating systems.
    Computer literate.

    Job Summary

    Responsible for assisting the Dispatch Manager to ensure all shipments are packed accurately and in conformance with regulatory requirements before dispatch or handing over to the courier Company. Ensuring maximum consignments are packed efficiently and delivered without delays and complaints as per AM and PM schedules. To ensure goods reach the customer in perfect condition, deliver items to customers by verifying orders; inventorying stock, and arranging transportation.

    Key competencies

    Strong Interpersonal and people skills.
    A high attention to detail.
    Proactive problem solver.
    Outstanding Time management and organization skills.
    Energetic and self-motivated.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Economic Recovery Officer – Digital Trainer 


            

            
            Peace Building Officer

    Economic Recovery Officer – Digital Trainer Peace Building Officer

    Overall purpose of the role: 

    The Economic recovery Officer – Digital trainer will support the Digital Learning program by providing high-quality face-to-face mentorship access to on-demand digital skills across the three refugee camps, provide online work linkages to online freelancers, work closely with the partner trainers and mentors in training and assessing participants before onboarding to work platforms. Train ICT skills in Microsoft productivity software and ICDL, online collaboration tools, and user support in opening and operating on-line job accounts for clients. She/he will provide financial literacy and life skills trainings to the trainees

    Duties & Responsibilities:

    Project Management and Development: 

    Participate in mobilization and enrolment of digital learners. 
    Work closely with the partner trainers and mentors in training and assessing participants before onboarding to work platforms.
    Participate together with the digital team to prepare training manuals.
    Establish and Maintain the digital training database.
    Keep inventory of all the ICT equipment’s under your supervision
    Support needs assessment and propose new ideas to improve the digital learning and on-line jobs for youth.

    Mentorship;

    Provide both financial literacy and life skills training to the trainees.
    Review the mentorship curriculum and strategies in place.
    Support high-quality face-to-face mentorship access to on-demand digital skills across the three refugee camps.
    Provide online work linkages to trained freelancers.
    Support the freelancers in bidding for online work and offer assistance when required.
    Support acculturation, priority setting, networking, career planning, and counseling related to the individual’s (mentee’s) identified goals toward advancement in their freelancing career.
    Support freelancers in client engagement and contract management strategies
    Watch out for trends on the online platforms and advise the program team on ways to align implementation
    Support knowledge sharing, with other experienced freelancers in the local and international market, both offline and online.

    Monitoring and Reporting

    Record learner’s attendance details.
    Keep a database of those trainees already working online and track their progress for success stories sharing.
    Record earnings by on line job clients and report to your supervisor
    Submit weekly/monthly project updates to the digital learning officer

    Planning and Budgeting

    Prepare weekly, monthly and quarterly plans and share with your supervisor with the aim of implementing them

    Training Digital Learning Skills

    Plan and implement active learning for the students in relation to the stipulated syllabus.
    Training the trainees on freelancing ethics including privacy and confidentiality safeguards between freelancers and clients. 
    Formulate a suitable scheme of work, lesson plans, and record of units covered for various kinds of innovative Digital Skills training undertaking.
    Continuously evaluate students, maintain performance, and provide feedback to learners during their learning period
    Participate in mobilization and enrolment learners.
    Provide IT Support in the IT lab center assigned to you.
    Working with stakeholders in delivering various Digital Skills to the learners
    Provide counselling and social development mentorship to learners.
    Perform other duties as assigned by the supervisor.

    Experience and technical competencies:

    At least a Degree in Computer Science, Information Technology, BBIT, Community Development, or any other related field.
    Three-year previous experience in teaching youth in a school/college / Vocational training institution setting
    Excellent skills in written and spoken English
    Experience in working with underprivileged youth. 
    A good team player with high degree of initiative, flexibility and tolerance.
    A minimum of 5 proven years of freelancing and the digital economy. 
    Experience working online and bidding for online jobs
    Experience in digital creation, innovation, and problem-solving
    Goal-oriented with the ability to work under pressure, independently, and with limited supervision.
    Strong cultural awareness and sensitivity
    Ability to tolerate diverse cultural, educational and religious diversity in the workplace

    Education

    At least a Degree in Computer Science, Information Technology, BBIT, Community Development, or any other related field.

    Language: 

    Written and spoken fluency in English and Kiswahili 
    Working knowledge of the Somali Language is an advantage.

    Key stakeholders: 

    All staff
    Technicians
    Assistants

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Digital Producer 


            

            
            Content Writers

    Digital Producer Content Writers

    Responsible for overseeing and managing digital content creation, production, and distribution across various platforms. They are crucial in bridging the gap between creative teams, technology, and project management…
    Roles and responsibilities

    Planning and coordinating digital media projects from start to finish. This includes setting project timelines, managing budgets, and ensuring all deliverables are met on time and within budget.
    Working with digital content creation teams to create high-quality content that meets business objectives
    Developing and implementing digital content strategies that align with the organization’s goals and target audience. This involves understanding the latest industry trends and best practices in digital media.
    Creating and optimizing all types of digital ads, such as banners, text ads, or display ads. •Develop new channels or ways to deliver content that resonate with audiences

    Qualifications, Skills and Competencies

    Bachelor’s degree in Communications, Media, or a related field
    3-5 years of experience in the Media industry as a Digital Producer or a similar role
    Complete understanding of digital editing practices and developments •Familiarity with content strategy, management, and digital planning Knowledge of social/digital media trends
    Having an excellent eye for detail
    Strong communication and interpersonal skills
    Ability to work in a competitive environment and manage deadlines Good project and time management skills

    go to method of application »

    Applications should be sent to careers@youngrichtv.com
    We intend to fill this position immediately. Applications will be reviewed on a rolling basis, Immediate availability will be highly considered

    Apply via :

    careers@youngrichtv.com

  • Sales Assistant

    Sales Assistant

    We have opened an opportunity at our branch in Galleria shopping mall for an enthusiastic sales assistant with good administrative ability.
    Looking for a reliable person who would like a stable position, and is willing to stay for the long run. Initial training will be provided at our Kaunda Street store.

    Apply via :

  • Graphic Designer 


            

            
            Associate 2, Communications

    Graphic Designer Associate 2, Communications

    About the Position

    The Graphic Designer will lead and coordinate the development of visual content for ITDP’s communications efforts across African countries. This role involves creating graphics, designing publications, infographics, and marketing collateral, as well as supporting social media content. The Graphic Designer will collaborate closely with ITDP team members across the Africa region to ensure high-quality visual communication that effectively conveys ITDP’s mission, programs, and impact.

    The Graphic Designer will report to the Communications Manager and work with ITDP staff on various projects, including event marketing and social media campaigns.

    Responsibilities

    Design high-quality graphics, infographics, and visual content for publications, reports, and presentations using Adobe InDesign and Adobe Illustrator.
    Create marketing collateral for events such as banners, social media graphics, posters, and brochures.
    Develop and maintain brand guidelines and templates for consistent visual representation across all platforms.
    Assist in the preparation of social media graphics and other visual content to support blogs and newsletters.
    Implement visual design strategies that enhance ITDP’s communications across social media and other digital channels.
    Support the production of design materials for events, workshops, and campaigns, including layout and formatting of reports.
    Collaborate with team members to produce engaging and visually compelling storytelling content for ITDP’s website, proposals, and reports.
    Ensure the design and visual identity align with ITDP’s branding and communication objectives.

    Qualifications

    At least three to five years of relevant experience in graphic design, preferably in a communications or marketing environment.
    Excellent proficiency in Adobe InDesign, Adobe Illustrator, and other design software.
    Ability to distil complex information into visually compelling and clear designs.
    Highly detail-oriented and organized, with the ability to manage multiple projects and deadlines.
    Experience in creating design materials for both print and digital media.
    Strong understanding of visual storytelling, branding, and content creation for social media.
    Proficiency in design tools such as Photoshop, Canva, and FIGMA, with a willingness to learn new tools.
    Excellent communication and collaboration skills.

    go to method of application »

    Interested applicants can apply by sending the following information to africajobs@itdp.org with the JOB TITLE  in the subject line: The position will remain open until filled. 

    Apply via :

    africajobs@itdp.org