Jobs Kenya

Job Experience: Experience of 3 – 5 years

  • Annual Country Reports Consultant, CST I, Regional Bureau for Eastern Africa (RBN)

    Annual Country Reports Consultant, CST I, Regional Bureau for Eastern Africa (RBN)

    KEY ACCOUNTABILITIES (not all-inclusive)

    Work closely with the Regional OIM and Performance Reporting Officer (ACR coordinator) to ensure there is efficient coordination of the internal regional ACR process including CO submission status, RBN Reviewer status, and management review and clearance.
    Guide COs and contribute to the improvement of the ACR reporting process to ensure the production of high-quality ACRs that demonstrate WFP’s organizational performance through its Annual Country Reports.
    Support in coordination to ensure ACRs are published within the corporate deadlines and provide support and advice to COs on the ACR guidance including in technical writing of ACRs when needed as part of CO surge capacity support.
    Collaborate with other functional areas in RB including COMET and M&E, programme team, and supply chain for enhanced access to accurate data, and information, to advocate and effectively communicate WFP’s work and impact to Donors and partners.
    Review submitted annual reports to assess the quality of reports, identify lessons learned throughout the exercise, and develop lessons learned report for the 2024 reporting exercise.
    Contribute to the development of regional post-ACR publications including identifying innovative solutions/ideas to support COs and the region to disseminate ACRs to host governments, donors, partners, and donors.
    Participate in the ACR working group at the regional office including supporting in chairing the working group and preparing briefing notes for management when required.
    Contribute to the development of regional post-ACR publications and support the initiatives for developing improved, streamlined, and harmonized OIM & PR processes and products. This includes developing innovative solutions/ideas/strategies to support COs and the region to disseminate ACRs to host governments, donors, partners, and donors.
    Support the enhancement of the capacity of WFP staff to effectively manage operational information and reporting through supporting planning and delivery of training and/or information session.
    Review, edit, and publish operational information management (OIM) products shared by Country Offices, in line with established review and approval workflows.
    Any other duties as assigned and as required to ensure quality reporting in the Regional Bureau of Nairobi.

    DELIVERABLES AT THE END OF THE CONTRACT

    Participated in the ACR preparations and trainings as tasked.
    All assigned ACRs are reviewed, and feedback provided to COs on time.
    Technical guidance and support is provided to COs to ensure COs effectively report on their CSPs in line with the ACR guidance.
    High quality reports are published within the deadlines.
    Develop post ACR advocacy products ( Regional Annual Achievements Ebook) at the regional level, and support COs to develop country infographics and summaries.
    Participate in the documentation of the ACR lessons learned and produce report .
    Participate in regional ACR meetings including meetings organised by HQ and co-chair the ACR working group.
    Collaborate with technical teams in RB to provide inputs to the ACRs, review to produce high ACRs.

    STANDARD MINIMUM QUALIFICATIONS
    Education: Advanced courses/training in one or more of the following disciplines: political science, sociology, economics, business management, operations management, development studies, and international development.
    Experience:

    Over 5 years of experience in development/humanitarian operations.
    Minimum 3 years’ experience in reporting on humanitarian/developmental operations at programme, country level or regional level.

    Languages: Fluency in written and spoken English, and French will also be an added advantage.

    Apply via :

    career5.successfactors.eu

  • HR Executive

    HR Executive

    ROLE POSITIONING AND OBJECTIVES
    As a member of the HR Team, directly support the HRBP Operations EAM supporting in the delivery of the HR strategy with a key focus on building Talent with Winning Capabilities and enabling HR Data accuracy and Integrity through maintenance of accurate & complete data with relevant reports to generate insights for business decision support.
    WHAT YOU WILL BE ACCOUNTABLE FOR
    Lead recruitment co-ordination process across East Africa Market

    Drive exemplary candidate experience through coordinating end to end interview process in collaboration with GBS HR & respective functional HRBP’s
    Initiate pre-employment checks, driving test competency, documentation and follow-up to ensure new employee files are updated with integral and relevant start of employment data
    Coordinate HR induction/onboarding programme for all new recruits in liaison with the relevant stakeholders

    Lead training administration across East Africa Market

    Plan and deliver training logistics as per training guidelines advised by training facilitator / training manuals
    Measure HR related training effectiveness through keeping appropriate records i.e. attendance sheets for all trainings, training feedback/ evaluation forms and sharing feedback with relevant parties for continuous training programme improvement
    Manage claiming of any rebates from DIT for training and apprenticeship programme
    Coordinate and manage documentation and development progress of interns and Global Graduates as per programme requirements

    Support Talent in Driving BAT’s Employee Value Proposition (EVP)/ Employer Branding initiatives

    Organise & participate in all EVP initiatives including career fairs, professional associations engagements, universities engagement and social media drive campaigns as per the annual Talent Engagement Calendar
    Manage EAM HR mailbox queries related to talent processes including recruitment job applications, learning & development, performance management and employer engagement/partnership initiatives

    Support with Organization Effectiveness initiatives

    Support driving employee’s completion of “Your Voice Surveys” and implementation of action points post survey in collaboration with HRBP’s
    Partner with Talent to plan and coordinate employee engagement activities

    Drive Position & Employment Data Integrity:

    Deliver timely Position & Organisation management within SuccessFactors
    Manage the Joiner/Mover/Leaver process in line with signed off Standard Operating Procedures [SOPs] & agreed Service Level Agreements [SLAs]
    Provide HR teams with relevant local reports & employment information for payroll, talent review purposes.
    Conduct position & employment data integrity audits and trouble shoot system problems to ensure accurate data for management reports
    Deliver accurate headcount reporting in line with guidelines and timelines
    Proactively identify opportunities for improvement within own processes so as to add value to business controls
    Test and sign-off new system developments and cascade to relevant users.
    Effectively manage the relationship & support in all systems related projects in liaison with Global Business Services HR [GBS HR]
    Conduct training & support to new recruits on Employee Self Service in SuccessFactors
    Act as HR lead on all systems related matters and where relevant liaise with Information Digital Technology teams.
    Drive Regional and Area initiated system projects and ensure teams are aligned to requirements
    Maintain advanced knowledge of systems facilities and usage in order to provide effective user support.
    Identify & close skills gaps in line with job requirements and development discussions with line manager

    ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE

    Degree holder in any business field with HR post qualification – candidates from other disciplines with relevant experience are encouraged to apply
    3 – 5 years of entry/junior-level HR experience within a busy environment
    High analytical with sound IT capabilities; experience working with SAP an advantage
    Learning agility, ability to work with minimal supervision and delivery within tight timelines
    Highly organised, structured in approach, ambitious, courageous and resilient
    Attention to detail, ability to manage pressure and coping with a changing environment
    Project Management skills would be an added advantage

    Apply via :

    careers.bat.com

  • B2B Sales Channel Manager

    B2B Sales Channel Manager

    About the Role
    BURN is seeking a Business-to-Business Manager to join the Kenya Commercial Team responsible for growing BURN sales via the following channels: Key Accounts, General Trade, Micro Finance Institutions and Social Distributors.
    The position requires strong selling, planning, coordinating and organizational skills with proven sales/business development background, excellent communication skills, and practical business thinking. The ideal candidate will have hands-on client management and relationship-building and Joint Business Planning experience.
    Duties and Responsibilities

    Sales Strategy: Develop and execute the route to market growth strategy for the Indirect Sales (Business to Business) focusing on the following channels: Retail/General Trade, Key Accounts, Social Distributors, Microfinance Institutions and Digital.
    Channel Management: Provide leadership, direction, and development to all aspects of the company’s indirect distribution and sales channels. Ensure goals and plans are effectively communicated, understood, and applied.
    Launch & Listing: Work closely with the product & marketing team to ensure timely launching and listing of new SKUs in all the channels.
    Marketing & SKU Management: In conjunction with Marketing contribute to the development of below & above line sales campaigns based on various SKU growth strategies.
    Team Management: Build, train, and manage a team of Territory Sales Managers, BURN sales executives and B2B Partner agents across the country.
    Commission Structure & Compensation: Define appropriate remuneration structures and frameworks (commissions, performance bonuses, incentives) to drive the company’s indirect distribution and sales partners and deliver the set sales targets.
    Carbon Monitoring and Evaluation: Ensure all Monitoring and Evaluation of carbon project requirements are adhered to, specifically that stoves are sold to households that meet predefined criteria and quality data is collected from every end-end user.
    Sales Forecasting: Monitor and analyze indirect channel sales volumes, pipeline activity and competitive activity and develop plans to beat the set targets. Monitor and manage product line sales activity across the channels to ensure it meets the company’s standards/ parameters.
    Reporting: Produce analytical reports for the Management team on the performance of the Indirect Sales Team, including analyzing key sales, marketing, carbon registration, and regional team performance metrics. Provide regular forecasts (city and region level) to the Management team.
    Budget: Prepare, maintain, and adhere to Kenya B2B Section budget.
    End-Consumer Customer Service: Oversee End-Consumer customer service in Kenya. Analyze end-consumer data to improve brand, customer service, warranty repair satisfaction, and sales opportunities.

    Skills and Experience:

    5 Years of Sales & Marketing Experience in Kenya.
    3+ years of Sales and/or Marketing Mid to Senior level Management Experience.
    B2B Sales and wholesale channel management experience.
    3 years experience in New Business Development of Key Accounts.
    Ability to produce and present professional Strategy, reports, accurate forecasts, and oversee channel sales plans.
    Experience with sales/marketing of physical products – FMCG is a plus.
    3+ years’ experience successfully developing new sales channels.
    Sales/Marketing Data Analysis experience
    Bachelor’s Degree from University, ideally in Business – A master’s degree is a plus.

    Apply via :

    burnmanufacturing.applytojob.com

  • Consultancy on The Provision of Digital Skills Mentorship and Market Access Linkages for Freelancers in Dadaab – RFP-KEN-017055 Consultancy on Development of Sops for Operationalizing DRC Partnership Tools – RFP NO.KEN – 245089

    Consultancy on The Provision of Digital Skills Mentorship and Market Access Linkages for Freelancers in Dadaab – RFP-KEN-017055 Consultancy on Development of Sops for Operationalizing DRC Partnership Tools – RFP NO.KEN – 245089

    Background

    Digital Skills Project is designed to address gender, social, cultural, and economic barriers that affect youth’s ability to access education and employment opportunities. The project specifically targets the most critical moment in Dadaab’s youth educational Journey. The transition from basic education to higher education or employment consists of a large range of interventions, including teacher training, life skills education, financial literacy training, engagement for behavior change, mentorship programs, and market-based digital skills training.
    Freelancing is among the notable fields in the 21st century which contribute immensely to the livelihoods of youths who work in either digital or digitally-enabled jobs. Danish Refugee Council(DRC) Digital Skills Project is among the livelihood components which aim at increasing economic inclusion and empowerment for freelancers in Dadaab. Part of the digital skills DRC offers to freelancers in Dadaab across the three refugee camps includes data entry, translation, Virtual assistance, Digital marketing, Transcription, and content writing. The key online work platforms introduced include Upwork, Remotask, and Fiverr. The scope of the capacity enhancement activities for freelancers involves intense training and mentorship.
    Based on our freelancing experience since 2021, we have identified algorithmic bias based on geographical location and nationality in the dominant freelancing marketplaces, which makes it difficult for local freelancers to excel in the gig economy. Besides, Kenyan freelancers struggle to withdraw their online earnings from online payment methods that in most cases end up holding users’ funds indefinately without clarification. As such, we have so far identified a locally available gig market that could be sustainable in the long run. Our startup leverages digital skills to promote the United Nations’ sustainable development goals of decent work, economic growth, and reduced inequalities among the Persons of Concern.
    One of the major goals of the Digital Skills Project is to increase the equitability participation of Dadaab youth in the formal and informal workforce. The digital online skills training is therefore an integral component of the program, which intends to support at least 200 youth in Dadaab and surrounding host communities to obtain training in digital skills which will subsequently lead them to obtain sustainable work.
    Danish Refugee Council is seeking to hire an experienced, skilled, and result-oriented Digital online work consultant to provide both online, offline, local, and international work linkages to the trained Dadaab online freelancers and participate in developing a mentorship model; and support strategies that will transition trained Dadaab online Freelancers to access wages and /or self-employment opportunities and earn a dignified income.

    The Role Of The Online Work Consultant.
    Aligned with this purpose, the consultant will play the following roles:
    Enhance Market access

    Conducting research to identify in-demand skills and niches in the freelancing market, and understanding the current trends and demands and link graduates with these opportunities.
    Assisting graduates in building a strong personal brand that highlights their expertise and showcases their unique skills and value proposition.
    Guiding graduates on effective networking strategies to connect with potential clients, industry professionals, and relevant freelancing platforms.
    Advising on the selection of suitable freelancing platforms based on the graduates’ skills and target audience.
    Assisting in creating marketing materials and promotional strategies to attract clients and stand out in the crowded freelancing market.
    Offering ongoing support and mentorship as freelancers navigate the market and encounter various challenges.

    Mentorship;

    Review the mentorship curriculum and strategies in place.
    Support high-quality face-to-face mentorship access to on-demand digital skills across the three refugee camps.
    Provide online work linkages to trained freelancers.
    Support the freelancers in bidding for online work and offer assistance when required.
    Support acculturation, priority setting, networking, career planning, and counseling related to the individual’s (mentee’s) identified goals toward advancement in their freelancing career.
    Support freelancers in client engagement and contract management strategies
    Watch out for trends on the online platforms and advise the program team on ways to align implementation
    Support knowledge sharing, with other experienced freelancers and Business Process Outsourcing Business Process Outsourcing (BPOs) in the local and internal market, both offline and online.

    Training;

    Train selected members of 2 BPOs to be able to outsource digital work
    Simulations of freelancer-client engagement, thorough client management, job search, and bidding strategies.
    Helping freelancers create an impressive portfolio that showcases their past work, projects, and accomplishments
    Support the BPOs in developing bids and proposals for digital work
    Onboarding the trainees to a maximum of three freelancing marketplaces for the maximum possible success rate.
    Work closely with the partner trainers and mentors in training and assessing participants before onboarding to work platforms.
    Training the trainees on freelancing ethics including privacy and confidentiality safeguards between freelancers and clients.

    Sustainability;

    Work closely with DRC to establish and build the capacity of business processing units, ensure a good governance structure of the units is in place, and support linkages to digital online work and financial services.
    Oversee the créations of local freelance clubs and agencies within Dadaab to harness digital opportunities, and knowledge sharing for sustainability.
    Web/Mobile App development for Market access and enhanced online visibility of the trained freelancers to the online job market.
    Support market connections and job networking for sustainable online job connections to freelancers.
    Provide a reputable freelancing marketplace(Platform) where the trained and mentored freelancers can be onboarded.
    Provide information to trained freelancers on entrepreneurship pathways, and support the implementing partner with life skills and financial literacy training.
    In collaboration with the Economic Recovery officer, facilitate linkage to credible financial institutions.

    Quality Control and Impact Measurement;

    Implement, monitor, and evaluate intervention using a result-based monitoring system to measure a success rate of more than 50%.
    Participate in the weekly feedback sessions and provide a progress report based on the week’s performance.
    Perform monitoring and evaluation of the mentorship program to measure adoption and success.

    Scope of Work and Methodology

    The Consultant will be required to prepare a mixed approach methodology which will include physical training, physical and virtual mentorship, knowledge sharing among the trainees, and market access in terms of linking the freelancers to reputable local, and international work platforms and BPOs. The consultant will be required to develop a result-based monitoring system to measure a success rate. In this regard, the training tools used should be aligned with the current curriculum manual being used i.e. AjiraDigital, ICDL, and Life Skills. The work plan indicating how the objectives of the project will be achieved, and the support required from DRC Kenya should also be incorporated.

    Deliverables

    The Consultant will submit the following deliverables as mentioned below:

    Inception report

    The consultant should provide an inception report containing a work plan with an emphasis on methodological and planning aspects, the timing, key deliverables, and milestones. The inception report will provide the DRC digital training team the opportunity to verify that they have the same understanding of the project’s objective

    Mentorship

    Support high-quality face-to-face mentorship access to on-demand digital skills across the 3 refugee camps.

    Trainee Skills Profiling

    To conduct freelancer profiling based on the skills acquired during digital training, interest, and career goals.
    Hard Skills and Onboarding to freelancing marketplaces
    To support high-quality face-to-face mentorship access to on-demand digital skills across the three refugee camps

    Client/Contractual engagement

    To support freelancers in client engagement and contract management strategies

    Mid Reporting

    The consultant should provide a mid-report showing the progress of the project activities.

    Market Access

    To support market connections and job networking for sustainable online job connections to freelancers.

    Monitoring and evaluation reporting

    To perform monitoring and evaluation of the mentorship program to identify alignment with intended outcomes and create interventions for missed targets.
    Documenting the impact of the mentorship and market access capacity enhancement activities
    Reporting key learnings.
    Final Reporting
    Finalization of the report based on input provided on the inception report.
    The Consultant will provide the documentation via email.

    What DRC will provide;

    Office space;
    Working space and WIFI connection during the duration of the assignment.
    DRC will also support the mobilization of all required respondents.
    Transportation from Dadaab Main Office to the digital hubs in Dagahaley, Ifo, and Hagadera.
    Accommodation and Meals.
    Transportation from Nairobi to Dadaab and back.

    The consultant will cater for;

    Insurance

    Duration, timeline, and payment

    The total expected duration to complete the assignment will be no more than 4 months
    The consultant shall be prepared to complete the assignment no later than 30th November 2023.

    Proposed Composition of Team

    Economic Recovery Team leader
    Economic Recovery Officer : Digital Learning Officer
    Economic Recovery Officer : life skills
    Economic Recovery Assistant
    Digital trainers: General Support

    Eligibility, Qualification, And Experience Required
    The successful candidate(s) must be able to work independently to deliver the required outputs working with a variety of internal and external stakeholders. Qualifications will include:
    Essential:

    Experience in the digital and freelancing economy

    Desirable:

    Eligibility:

    The consultant has the authorization to work in Kenya

    Qualification:

    At least a Degree in Computer Science, Information Technology, BBIT, Community Development, or any other related field.
    Minimum of 3 years working experience with humanitarian programs in the field of Economic Recovery with at least 1 year of experience engaging with refugees, asylum seekers, migrants, and/or other vulnerable populations in economic strengthening interventions.
    Excellent command of common methodologies used to identify, assess and monitor livelihood activities, with a proven record of achievements in digital work.
    Excellent interpersonal, written, and verbal communication skills.
    Strong analysis skills (qualitative and quantitative)
    Good understanding of complex emergencies and crisis contexts.
    Goal-oriented with the ability to work under pressure, independently, and with limited supervision.
    Ability and willingness to work and live under challenging conditions.

    Experience:

    A minimum of 5 proven years of freelancing and the digital economy.
    Experience working online and bidding for online jobs
    Experience in working with underprivileged youths
    Experience in digital creation, innovation, and problem-solving

    Skills and knowledge:

    Strong cultural awareness and sensitivity.
    Excellent computer skills.
    Flexible and creative.
    Strong Organizational and logistical skills.
    Proven track record in conducting similar assignments and assessments.
    Must have working online work platform where freelancers can access jobs-local and international jobs.

    Language requirements:

    Written and spoken fluency in English and Kiswahili
    Working knowledge of the Somali Language is an advantage

    Technical supervision
    The selected consultant will work under the supervision of:

    Economic Recovery Team Leader- Dadaab Field Office

    Bids can be submitted by email to the following dedicated, controlled, & secure email address:
    tender.ken@drc.ngo
    When Bids are emailed, the following conditions shall be complied with:

    The RFP number shall be inserted in the Subject Heading of the email
    Separate emails shall be used for the ‘Financial Bid’ and ‘Technical Bid’, and the Subject Heading of the email shall indicate which type the email contains

    The financial bid shall only contain the financial bid form, Annex A.2
    The technical bid shall contain all other documents required by the tender, but excluding all pricing information

    Bid documents required, shall be included as an attachment to the email in PDF, JPEG, TIF format, or the same type of files provided as a ZIP file. Documents in MS Word or excel formats, will result in the bid being disqualified.
    Email attachments shall not exceed 4MB; otherwise, the bidder shall send his bid in multiple emails.

    go to method of application »

     

    Apply via :

  • Telesales Executive

    Telesales Executive

    Job Details

    Prospecting and Lead Generation:

    Research and identify potential clients in the own segmented target markets.
    Qualify leads to determine their potential as viable prospects.

    Client Relationship Management:

    Establish strong and lasting relationships with clients by understanding their needs and requirements.
    Build up on the B2B database.
    Conduct meetings, presentations, and product demonstrations to showcase the company’s offerings effectively.
    Provide personalized solutions and recommendations based on client needs.

    Sales Process Management:

    Manage the entire sales process from lead generation to deal closure.
    Develop and deliver sales proposals, quotes, and contracts.
    Address client objections and concerns, and negotiate terms to reach mutually beneficial agreements.

    Sales Targets:

    Achieve monthly, quarterly, and annual sales targets as assigned by Management.
    Monitor and report on sales performance, identifying areas for improvement and growth.

    Market and Competition Analysis:

    Stay updated on industry trends, market conditions, and competitor activities.
    Use market insights to develop strategies that enhance the company’s competitive edge.

    Collaboration:

    Coordinate with internal teams such as marketing, academic, and product development to ensure smooth client onboarding and satisfaction.
    Communicate feedback and insights from clients to relevant departments for continuous improvement.

    Documentation and Reporting:

    Maintain accurate and up-to-date records of sales activities, client interactions, and deals in CRM systems.
    Prepare regular sales reports and forecasts for management.

    Qualifications and Requirements:

    Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience).
    Minimum of 3 years’ experience as a sales representative
    Knowledge and experience in humanitarian field will be an added advantage
    Business to Business(B2B) sales experience is highly desirable
    Proven track record of successful sales performance and meeting/exceeding targets.
    Strong communication, negotiation, and interpersonal skills.
    Relevant experience in working in a fast-paced environment
    Proficient in using CRM software and other sales tools.
    Self-motivated, proactive, and able to work independently as well as in a team.
    Excellent time management and organizational skills.
    Ability to understand and communicate technical product/service information effectively.
    Willingness to travel for client meetings and industry events as required.

    Apply via :

  • Regional Control Tower Analyst (VAN)

    Regional Control Tower Analyst (VAN)

    The VAN is governed by a Steering Committee of supply chain professionals. The VAN supports cost-effective delivery of family planning products to developing countries by allowing supply chain professionals to make coordinated supply and planning decisions based on shared visibility into a common set of data. The Regional Analyst will serve as the functional link between the VAN users in select countries in West Africa and regional- and global-level donors, and procurers in the Control Tower to help balance demand for family planning (FP) products and supply. The Regional Analyst will work with country data providers/Planners on a routine basis to ensure that all required inventory and supply plan data is uploaded on-time, is complete, and meets defined quality standards; to identify risks for supply imbalances; and to determine the requested action from the procurers/donors to mitigate the risk of stockouts, shortages, and overstocks.
    The Regional Analyst will also work closely with the West African Health Organization (WAHO) to support the functioning of the Regional Committee for Data Visibility in West Africa. The Regional Committee utilizes data in the VAN to monitor the stock status of FP products in the region and to discuss actions that can be taken at the regional level to support FP commodity security. The Regional Analyst will support WAHO with both operational and strategic tasks for the Regional Committee.

    This position may engage in regional and international travel, including to developing countries, estimated at 15%.  
    Responsibilities 
    Support country health system strengthening through training, and the review, validation, and management of data  

    Execute training of assigned country users and other country stakeholders on supply chain data management principles related to VAN processes and the VAN platform.
    Act as main point of contact between VAN and country data providers for the collection, review, and validation of national inventory and supply plan data for a portfolio of countries.  
    Work with country data providers to ensure that inventory and supply plan data is submitted on time and is complete.
    Ensure that supply plans, inventory, and order/shipment data as presented in the VAN are in alignment with one another for a portfolio of countries. 
    Create data validation tickets and work to resolve data validation issues for a portfolio of countries using the VAN ticketing system when possible, or directly with country data providers. 

    Resolve family planning supply imbalances in collaboration with country stakeholders and the global RH community  

    Collaborate with assigned in-country data providers to review supply exceptions flagged by the system and to determine the appropriate action to request of donors/procurers to avoid stockouts, shortages, and overstocks for at least the next 12 months. 
    Work with the Control Tower Planning Manager to execute more in-depth analysis of country data for the Consensus Planning Group (CPG). The CPG is a cross-organizational group of donors, procurers, and technical assistance partners working together to avoid/mitigate family planning stock imbalances.
    Present country-specific issues to donors/procurer members of the CPG and make clear recommendations for action.

    Support to WAHO for the Regional Committee

    Organize and prepare presentations for the monthly meetings of the regional committee
    Document and share the meeting minutes and key actions agreed to by the members
    Liaise with other VAN Country Analysts to identify and document issues needing discussion within the regional committee
    Liaise with the Control Tower Planning Manager to identify areas for collaboration with the Regional Committee and to document key successes
    Train and support Regional Committee members in the use of the VAN
    Support WAHO to update and maintain the terms of reference for the committee
    Participate in regional meetings/workshops as requested by WAHO to support the use of the VAN in the region by countries, donors, and procurers.

    Contribute to process improvement efforts of the VAN  

    Support continuous process improvement efforts through active participation in VAN taskforces and workstreams.    
    Provide input to the development of analytics dashboards to be leveraged by the Control Tower Planning Manager, other Control Tower Members, as well as by international, multi-donor working groups.  

     Required Skills

    Bachelor’s degree required, preferably in public health, statistics, or related area. Master’s degree preferred.

    Five years of relevant work experience; or an equivalent combination of education and experience, that should include:

    At least three years of experience in data analysis, forecasting and/or supply planning for pharmaceuticals, preferably family planning.
    Minimum of five years in pharmaceutical supply chain management
    Strong interpersonal skills and proven experience managing relationships with global, regional, and country-level stakeholders including demonstrated ability to collaborate and partner with the West Africa Health Organization (WAHO), ministries of health and other key government stakeholders
    Experience working in a cross-cultural environment
    Experience supporting and facilitating a regional forum or committee in West Africa
    Advanced analytical skills and ability to present data and analysis in easily understood infographics and data visualizations
    Strong MS Office skills
    Experience working with global donors/procurers and demonstrated understanding of their procurement practices, specifically UNFPA and USAID
    Experience working with and knowledge of family planning products or acceptable equivalent
    Excellent oral and written communication ability; able to communicate and document complex processes in a clear and concise manner
    Experience working with countries in West Africa and/or WAHO
    Demonstrated ability to work effectively as part of a team, preferably with remote team members
    Proven ability to operate in ambiguous environments and work through complex problems
    Fluency in French and good working knowledge of English

    Preferred Skills

    Fluency in English
    Experience in software training and/or digital change management

    Apply via :

    path.wd1.myworkdayjobs.com

  • Senior SecOps Engineer

    Senior SecOps Engineer

    We are currently seeking a Snr Secops Engineer to design, implement and maintain suitable infrastructure and application security solutions on AWS and GCP public cloud environments using DevSecOps mindset.
    The successful candidate will bring world class cloud-native security expertise to implement solutions for security configuration hardening, vulnerability management, detection, protection and monitoring of security threats and intrusions, in an automated fashion. 

    What You’ll DO

    Driving the design and implementation of defense-in-depth infrastructure and application security solutions for our customer facing SaaS platform in AWS & GCP public cloud environments
    Driving architecture, implementation, configuration and automation of native and third party cloud security solutions for hardening, detection, prevention, logging and response solutions for security vulnerabilities and threats
    Provide thought leadership with a security bent of mind to the organization
    Working closely with Product, Engineering and IT in a DevSecOps model on technologies like FWs, ACLs, WAFs, IAM roles and permissions, Vulnerability management and hardening, Threat and Intrusion detection, Kubernetes Container Security solutions
    Assisting in incident response and triaging activities as needed for security incidents and events

    What You’ll Need

    B.S. Degree in Computer Science or related field or equivalent combination of professional development training and experience
    3-5 years of previous experience deploying and administering security infrastructure in GCP or AWS public cloud environments, using Infrastructure as Code required
    In-depth hands-on experience with at least one public Cloud platform (AWS or GCP) with advanced knowledge of securing IaaS platforms and services like WAFs, Security Groups, EC2/Compute, EKS/GKE, ECR/GCR, S3/Cloud Storage, RDS/Cloud SQL, Logging and Monitoring
    Prior experience working closely with Product, DevOps and CloudOps’ Site Reliability Engineers on shift-left strategies, CI/CD tools and solutions needed
    Security experience in a cloud native environment in one or more areas: authentication, access management, API security, Linux security, vulnerability scanning, threat and intrusion detection, firewalls, WAF, encryption technologies, container security etc.
    Experience using a programming language such as Python for automation (would be a plus)
    Security certifications such as AWS, GCP , CISSP, CEH, OSCP preferred
    Excellent verbal and written communication skills and ability to document and explain technical details and concepts clearly and concisely
    Agility and willingness to deal with a high level of ambiguity, change, and pressures of high-profile incidents
    Flexibility to pitch in where needed across program and team
    Strong influence and teamwork skills; sound problem resolution, judgment, negotiating, and decision-making skills
    Strong knowledge of industry standards, vulnerability classifications, and attack vectors
    Experience working effectively with global teams in multiple time zones

    Apply via :

    jobs.lever.co

  • Senior Claims Officer

    Senior Claims Officer

    Job Purpose: 

    The Senior Claims Officer role is responsible Ensuring that claims are accurately assessed, processed and paid in accordance with company regulations and standards, through processing, review and approval of claims and provision of guidelines and direction to the staff in the claims sub-sections. 
    The role holder is responsible for reviewing clients’ claims and insurance policies, determining eligibility & validity of claims and processing claim payments within the stipulated Turn Around Times (TATs).
    The role is responsible for a deeper interrogation of life insurance claims to ensure accuracy and adjudicate claim terms and conditions in compliance with organization’s claims guidelines, processes and procedures and ensure there is effective communication with policy holders, beneficiaries and/or claimants.

    Key responsibilities:

    Ensuring customer claims and benefits are handled in a prompt, fair and efficient manner and in accordance with various policy terms and conditions and claims guidelines.
    Authorizing and approving various payments within set limits.
    Continuously monitor turnaround time of claims and benefits settlement and take or suggest corrective measures where there are gaps in claim process.
    Ensure maintenance of proper and accurate records in the sub-section.
    Generate accurate and timely reports to guide Management in decision making.
    Preparation of weekly and monthly claims reports.
    Portfolio analysis and risk recommendation reporting to underwriting department.
    Participate in review of claim reserves.
    Oversee the preparation of claims statistical reports within the stipulated time.
    Ensuring timely and accurate registration of all new claims and subsequent acknowledgement of the same as well as maintaining accurate claims registers.
    Accurate and timely processing and payment of Individual life, Group Life, Retrenchment, Credit Life claims and benefits.
    Analyzing claims to establish liability and subsequently approving the claims.
    Monitor and ensure that the key interfaces adhere to the set claims handling standards and escalate non adherence to the management.
    Ensure claimants are advised regarding basic matters about their insurance coverage in relation to the insurance claims.
    Respond to internal claims inquiries concerning benefits, claims process, service providers, and the filing/completion of proper forms in accordance to laid down procedures and within the confines of data protection act (2019).
    Continuous review of claim accruals to minimize claim reserves and ensuring there is timely and effective coordination of customer follow-ups with the various support/shared functions and maintenance of an up-to-date accruals action plan tracker. 
    Audit and reporting on potential Unclaimed Assets set to be registered with UFAA and ensuring there is timely and effective coordination of customer follow-ups with the various support/shared functions and maintenance of an up-to-date UFAA action plan tracker. 
    Capture and maintain accurate data to ensure data integrity relating to all claims.
    Ensure compliance with all regulations and guidelines relating to life insurance and claims administration.
    Prepare accurate claims management reports on daily, weekly and monthly basis or as otherwise advised.
    Follow through to ensure all claims with issues at all levels have been escalated and resolved conclusively and maintaining a tracker for the same. 
    Ensure that all claim documents received for Group & Credit Life claims are uploaded and indexed to Document Management System in a timely manner. 
    Vetting and analyzing Group & Credit claims as per scope of cover whilst ensuring strict adherence to set claims guidelines and TAT.
    Follow-up of claims recoveries with respective underwriters/co-insurers/facultative reinsurers for timely reimbursements.
    Reconciliation of reimbursement claims and ensuring all the claims are paid within the agreed TAT and penalties applied where applicable.
    Perform daily (or weekly) reconciliations and reviews for both financial and on financial transactions on LoB Systems, self-service platforms, ERP and other payment platforms as may be the case.
    Daily, weekly & monthly Quality Assurance assessments.
    Notify brokers or clients or the consortium or the implementation committee of pending, relisted and declined claims within set timelines.
    Ensuring On-Time, On-Budget and On-Quality Delivery of Projects for claims modules within life business.
    Project Prepare executive presentations and reports to facilitate project evaluation and process improvement.
    Ensuring there are adequate controls for all self-service platforms in order to safeguard customer benefits. 
    Adherence to all audit, risk and compliance guidelines. 
    Adhere to claims manual procedures and process.
    Delegated Authority:  As per the approved Delegated Authority Matrix.

    Key Performance Measures:

    As described in your Personal Scorecard.

    Knowledge, experience and qualifications required

    Bachelors of Commerce degree (insurance and/or statistical options preferred).
    Professional qualification in Insurance (ACII or AIIK).
    3-5 years’ experience in insurance claims processing two of which must be in a supervisory position.
    Knowledge and experience in the insurance sector.

    Technical/ Functional competencies:

    Knowledge of insurance concepts.
    Knowledge of Life insurance claims processes and procedures.
     Knowledge of insurance regulatory requirements.

    Apply via :

    britam.taleo.net