Job Experience: Experience of 3 – 5 years

  • Talent Acquisition Officer

    Talent Acquisition Officer

    Responsibility & Reporting:
    Direct Reporting Line: Talent (HR) Manager
    The Role:
    The role will entail attracting, evaluating, and selecting top-tier candidates who align with our company’s core values. The responsibilities will involve the full recruitment lifecycle, from sourcing and screening to onboarding as well as other responsibilities in the Talent (HR) department.
    Key Responsibilities:
    Job Descriptions

    Prepare job descriptions for new roles and ensure that job descriptions for existing roles are reviewed and updated by Line Managers to reflect any changes in the job requirements

    Sourcing and Talent Pipeline Development

    Utilize strategic recruitment methods, including job boards, networking platforms and recruitment agencies to identify and attract top talent
    Build and maintain a robust talent pipeline for current and future hiring needs
    Source for the best recruitment agencies in new and existing countries

    Candidate Screening and Assessment

    Review resumes and applications to identify qualified candidates
    Prepare interview questions beforehand in liaison with Line Managers
    Prepare and administer pre-employment assessments and tests as needed
    Conduct interviews to evaluate candidates’ skills, experience, and cultural fit

    Interview Coordination

    Schedule and coordinate interviews with the Talent (HR) Manager and Hiring Managers
    Provide guidance and training to interviewers on effective interviewing techniques and best practices

    Candidate Experience

    Ensure a positive and professional candidate experience throughout the recruitment process
    Communicate clearly and consistently with candidates, providing timely updates and feedback

    Offer Management

    Seek approval for offers as per the recruitment policy
    Prepare offer letters and employment contracts in a timely manner

    Onboarding and Integration

    Work closely with the Talent (HR) Officer and Line Managers to facilitate a smooth onboarding process for new hires
    Provide input into the development and implemention of onboarding plans and onboarding material to accelerate the integration of new employees’ into the organization

    Documentation and Reporting

    Maintain interview assessment forms and all other documents that are relevant to the recruitment process accurately, ensuring high levels of confidentiality and the required accessibility
    Provide regular reports and metrics on recruitment activities, including time-to-fill, quality of hires and source effectiveness.

    Additional Responsibilities

    Support the Talent (HR) Manager in HR projects, reports and activities as required.

    Role specific skills and competencies:

    Recruitment Expertise: A deep understanding of the end-to-end recruitment process, including job posting, sourcing, screening, interviewing, assessment, offer negotiation, and onboarding
    Sourcing Techniques: Proficiency in using various sourcing methods, including job boards, social media, professional networks, employee referrals, and direct sourcing, to find qualified candidates
    Candidate Assessment: The ability to evaluate candidates effectively by assessing their skills, qualifications, experience, and cultural fit for the organization
    Communication Skills: Strong written and verbal communication skills to engage with candidates, hiring managers, and colleagues, maintaining clear and transparent communication throughout the hiring process
    Market Awareness: Keeping up-to-date with industry trends, salary benchmarks, and market conditions to make informed proposals in order to remain competitive in attracting top talent
    Analytical Skills: The ability to analyse recruitment data and metrics to identify areas for improvement, optimize sourcing strategies, and measure the effectiveness of recruitment efforts
    Time Management: Effective time management skills to handle multiple job openings, prioritise tasks, and meet deadlines in a fast-paced recruitment environment.
    Problem-Solving: The ability to identify recruitment challenges and develop creative solutions to overcome them
    Stakeholder Management: Effective collaboration with hiring managers, department heads, and HR colleagues to align recruitment efforts with organizational goals

    Experience, Knowledge, & Qualification

    Bachelor’s degree in Human Resources, Business Administration, or a related field
    IHRM membership is required
    All-round knowledge of all HR processes in a group setting
    A minimum of five years of experience in talent acquisition with at least three years of experience in a reputable recruitment firm, preferably one of the big 4 recruitment firms in Kenya
    Proven recruitment experience in the telecommunication industry

    Apply via :

    sult.com

  • MIS System Developer

    MIS System Developer

    Duties and Responsibilities

    Collaborate with team members to determine best practices and client requirements for software
    Develop intuitive software that meets and exceeds the needs of the University
    Professionally maintain all software and create updates regularly to address customer and University concerns
    Work on building, configuring, and deploying SQL, MySQL and Oracle databases as required. Ability to manage multiple Database Servers, including administration, application configurations, upgrades, and system patching.
    Analyze and test programs and products before formal launch
    Troubleshoot coding problems quickly and efficiently to ensure a productive workplace
    Ensure software security by developing programs to actively monitor the sharing of private information
    Actively seek ways to improve business software processes and interactions
    Aid and support the coaching and training of other team members to ensure all employees are confident in the use of software applications
    Work on building, configuring, and deploying applications using C-Sharp, Python or any modern development tools.

    Requirements

    At least a Master’s degree or its equivalent in computer science, information technology, information systems, or similar.
    3 years’ experience in a similar position or at Grade 10 within MKU

    OR

    Bachelor’s degree in computer science, information technology, information systems, or similar.
    Applicable professional qualification, such as Microsoft, Cisco, SQL, MySQL, Oracle, C-Sharp, Python certification.
    At least five years’ experience in a similar role or at Grade 10 within MKU.
    Extensive experience with ICT systems, networks, and related technologies.
    Solid knowledge of best practices in ICT administration and system security.
    Exceptional leadership, organizational, and time management skills.
    Strong analytical and problem-solving skills. 
    Excellent interpersonal and communication skills.

    Apply via :

    recruitment.mku.ac.ke

  • Automation and Data Engineer

    Automation and Data Engineer

    Working at NTT
    Opportunity Assessment
    Working with customers, users and stakeholders to document business processes and requirements. Generating a strong pipeline of automation opportunities including business case and assessing them objectively; focused on finding the right candidate process. Defining end-to-end process governance Preparing and availing all documentation following successful opportunity assessment.
    Automation Development
    Translating business processes and requirements into implementable design using creative and innovative approaches to building robust solutions that facilitate automation of identified processes. Build enterprise automation using identified BPA/RPA platforms. Implementing Project Management Framework & Methodology for automation Implementation Provide testing strategy and acceptance test such as (SIT, UAT, Non-Functional Tests) Build proof of concept examples and maintain product test software and demos for training purposes.
    Advisory Services
    Technical Advice on current platform, Technology adoption and Technology Roadmap to customers. Helping customer teams to manage change management and communication, interact with business teams and other stakeholders. Technical advice on existing policies and governance strategies.
    Support and Maintenance
    Providing ongoing maintenance of the deployed solutions including responding to escalated service desk tickets, troubleshooting, and debugging any issues with deployed bots. Supporting team to fix problems and change activity for improvements. Provide training and knowledge transfer for users, system admins and business users including training material (videos, guides etc.).
    Academic Qualifications and Vendor Certifications

    Bachelor’s degree in computer science, computer engineering, information technology, or relevant field.
    Microsoft Power Automate (Essential)
    Microsoft Certified Power Platform App Maker Associate (Essential)
    Microsoft Power Platform Functional Consultant Associate (Essential)
    UiPath Robotic Process Automation Engineer (Desirable)
    Microsoft Azure Administrator Associate (Desirable)
    Microsoft Power BI Data Analyst Associate (Desirable)

    Experience Required

    Bachelor’s degree from a recognized accredited university
    3 to 5+ years of experience designing, executing, and supporting automation solutions.

    Apply via :

    careers.services.global.ntt

  • Executive Sous Chef

    Executive Sous Chef

    Job Description

    Role Statement Purpose: To work alongside and deputize the Executive Chef. To produce meals and services within the required deadlines and to the company’s set standards and customer satisfaction. To work within the food operating budget using the standard recipes and correct procedure. To issue a request and check if the same has been received according to the request book for kitchen raw materials.

    Key Responsibilities:

    To help produce, monitor, and maintain consistent food standards and quality across all areas and during all stages of production and supply. 
    To participate in the HACCP procedure according to the company’s  Food Safety Management document.  
    To ensure quality control measures and hygiene systems are achieved always. 
    To have total accountability for the day-to-day running of the kitchen service in the absence of the Head Chef. 
    To purchase all food and food-related products using company-nominated suppliers. 
    To achieve food budgeted cost controls, ensuring minimum wastage within the unit. 
    To participate in the ongoing management actively and development of menus. 
    Stock takes are produced monthly in conjunction with the head chef and carried out in his absence. 
    ​Stock rotation and use by dates for the production of food are followed and food is produced so as not to contribute to wastage.

    Requirements

    Open to learning, coaching, and career growth 
    Diploma in Culinary Management and Chef Accreditation is preferred 
    Minimum of 3-5 years of operational experience in a high-volume kitchen 
    Strong knowledge of HACCP and food safety standards
    Should have a good knowledge of African, Chinese, and Indian cuisine as well. 
    A strong foundation in communication and Leadership skills that can be built on 
    Driven and focused to execute with excellence 
    Inspirational and motivational.

    Apply via :

    bridgetalentgroup.zohorecruit.com

  • Executive Associate 

Customer Success Business Analyst

    Executive Associate Customer Success Business Analyst

    Job Description:
    The position provides a wide range of complex executive and organizational support to the, People & Culture and Finance Directors that ensures efficient functioning of the office and effective communication with stakeholders for efficient and effective delivery of quality leadership and achievement of strategic objectives. The incumbent serves as the primary point of contact for internal and external stakeholders on all matters pertaining to the Regional People & Culture Director and the Regional Finance Director.
    The position supports the People & Culture Director and Finance Director in linking the strategic and leadership roles of the various units and departments in order to minimize risks and ensure efficiency in the management of the EARO. Furthermore, the position provides executive support and coordination to ensure an effective, efficient and cohesive management of the organization, leading to long term sustainability of the institution.
    This position communicates World Vision’s Christian ethos and demonstrate a quality of spiritual life that is an example to others.
    25%
    Strategic Support to Regional Finance Directors office

    Manage Regional Finance Director’s (RFD) calendar in conjunction with Finance directors in the field offices.
    Manage leave schedules for the RFD
    Coordinate and research documentation for RFD internal, external, regional and global meetings and presentations and keep tract of actions and implementation
    Prepare monthly, quarterly and adhoc reports from the national offices and follow up of the execution of action items as needed
    Manage expenses, advances and claims for RFD
    Take initiative to meet needs relative to the field/global center information/guidance to ensure effective communication is on going
    Provide support to regional working groups that require RFDs attendance and support
    Receive, screen and process incoming documentation and ensure confidential matters are handled promptly and efficiently

    25%
    Strategic Support to Regional People &Culture ( RP&CD)

    Assist in interview management during selected interviews
    Manage RP&CDs calendar in conjunction with P&C directors in the field offices.
    Manage leave schedules for the RP&CD
    Coordinate and research documentation for RP&CD internal, external, regional and global meetings and presentations and keep tract of actions and implementation
    Prepare monthly, quarterly and adhoc reports from the national offices and follow up of the execution of action items as needed
    Manage expenses, advances and claims for RP&CD
    Take initiative to meet needs relative to the field/global center information/guidance to ensure effective communication is on going
    Provide support to regional working groups that require RP&CDs attendance and support
    Receive, screen and process incoming documentation and ensure confidential matters are handled promptly and efficiently.
    Coordinate strategic team meetings with National P&C Directors such as monthly meeting, global meetings that require the participation

    20%
    Administration and Travel Coordination

    Organise internal and external events and forums that require  RFD and P&C D participation
    Travel coordination and trip direction for  RFD and P&C D in conjunction with National offices and global center staff.
    Manage and improve business processes for front and back office – procurement, finance, travel advance requisition and settlement for RFD & R P&C D
    Provide professional and confidential administrative secretarial support to the executive team.

    20%

    Supporting the tracking of IPH incidents that are related to Finance and P&C.  following up with the relevant National offices  and coordinating with P&C and Finance Director to ensure closure within the timeline.

    10%
    Others

    Carry out any other work assigned by the Supervisor when required.

    KNOWLEDGE/QUALOIFIVATIONS FOR THE ROLE
    Required Professional Experience

    A university degree in administration, communications, or related and transferable field of study required. 
    HR Certification or Finance certification
    Experience: At least 3 years’ experience in a supervisory role or approx. 3-5 years’ experience in supporting high level senior executives.

    Required Education, training, license, registration, and certification

    Effective written and verbal communication in English
    High level of computer literacy / proficiency

    Preferred Knowledge and Qualifications

    Experience in humanitarian diplomacy and government relations.
    Requires excellent communication skills; writing and editing concise, clear letters, reports, articles or e-mails.
    Requires good interpersonal, negotiation and administrative skills.  Treating others with respect, regardless of position or function.  Good listener
    Ability to deal with others in order to reach an agreement or solution; for example, consensus building.
    Able to establish and maintain a good rapport and cooperative working relationship with Partnership stakeholders, Regional Leadership and National Directors.
    Requires ability to maintain confidentiality.
    Strong documentation skills including report writing and minute taking.
    Ability to appropriately handle competing requests for the RLs attention.
    Skill at negotiating with various personalities and developing internal and external network of contacts.
    Experience working in Africa will be preferred
    Effecting management of cross-cultural relationship
    This requires strong organizational skills, independent judgment, and the ability to be flexible as the demands and priorities change

    Travel: 

    10% international travel is required.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Branch Manager 

Sales Lady (Perfume Section)

    Branch Manager Sales Lady (Perfume Section)

    SCOPE AND GENERAL PURPOSE OF JOB 

    As the Branch Manager, you will be responsible for overseeing the overall operations and performance of a specific branch. Your primary objective will be to drive sales, ensure exceptional customer service, and maximize profitability. You will be responsible for managing a team, implementing strategies, and maintaining a positive brand image.

    DUTIES AND RESPONSIBILITIES 
    Sales.

    Increase the sales and “bottom-line” profits of the Branch.
    Let all reports for sales that is bank slip, credit note, advance and in/out be submitted on time to HQ.
    Provide exceptional customer service and ensure the employees also provide the same level of service.
    Manage Branch revenue, including cash handling, deposit reconciliation and delivery of deposits to bank on a daily basis.
    Weekly sales Achievement.
    Prepare Branch daily sales reports and forward to the relevant departments.

    System Management.

    Understand and know how to use the EnQuest and HRMS Leave systems.
    Be able to remove historical data for stock forms system to check most selling, slow moving, and also to enable you search for stock as need arise.
    Know how to request for credit note, process sale with no VAT for tax exemption companies.
    Be able to process the relevant sales reports with any in/out or credit note required with no errors.

    Personalized Customer Follow-Up.

    Create an automated system to ensure all post-sales activities like thank-you messages, personalized texts, WhatsApp messages, calls, and video calls are sent to customers. Make it simple, short at the same time touching the point so that the customer feel interested to read the message instead of scrolling it. 
    Cultivate good customer relationships through positive interactions. Train the sales team to make a positive impact with customers to ensure not only he is loyal but also, he refers his friends and others.
    Plan Ahead for Stock and Orders. 

    Gather Historical Data:

    Collect past sales data for the products you offer. This data will serve as the foundation for analyzing trends and predicting future demand.

    Segmentation and Analysis:

    Categorize your products based on their characteristics, such as seasonality, product type, or customer preferences. Analyze the sales patterns of each segment to identify trends and recurring patterns.

    Demand Forecasting:

    Use the historical data to forecast future demand. There are various statistical and machine learning techniques available for demand forecasting, such as moving averages, exponential smoothing, and even more advanced algorithms. Choose a method that suits your business needs and level of complexity.

    Lead Time Consideration:

    Given that most of your products are imported and have a longer lead time, factor in the time it takes for the products to reach your inventory. This will ensure that you plan well in advance to avoid stock outs.

    Event-Based Planning:

    Identify key events and seasons that impact your sales. You’ve already listed several examples like holidays, special occasions, and seasonal changes. Create a calendar that highlights these events and their respective timeframes.

    Safety Stock and Reorder Points:

    Determine safety stock levels for each product to account for unexpected demand spikes or delays in supply. Calculate reorder points based on lead times, demand variability, and desired service levels.

    Inventory Management System:

    Use QLIK to have a clear understanding for your inventory data.

    Regular Review and Adjustment:

    Your forecasts won’t always be perfect. Continuously monitor actual sales against your forecasts and adjust your plans accordingly. Regularly update your forecasting models with new data to improve their accuracy.

    Flexibility and Agility:

    While planning ahead is crucial, remain adaptable. Market conditions can change, and unforeseen events can impact demand. Be prepared to make adjustments to your stock plans when necessary.

    Promotions and Marketing:

    Coordinate your stock planning with your marketing and promotional activities. If you’re running a campaign for a specific event, ensure that you have sufficient stock to meet the anticipated increase in demand.

    Feedback Loop:

    Encourage feedback from your sales and customer service teams. They often have insights into customer preferences and can provide valuable information for refining your stock planning strategies.
    Sales from internal branch transfer:
    The management allows internal branch transfer of any specific items that customer requires and it is available in good condition with other branches. This will be transferred by our rider and it is the responsibility of the Branch manager to achieve min 80% of sales from such single delivery.

    Training and mentorship.

    Provide training also to the staff who are approved to be at counter.
    Push team to be able to increase their sales where necessary and provide a summary to them of performance.
    Train team on product knowledge, cross-selling, upselling and request for necessary training for your team from Head of Sales.
    Provide ideas of improving sales and share with Head of Sales.
    Keep a breast with all activities happening in the mall or locality so that to use it to plan for sales for branch?
    Update on any good ideas to be shared by team at least every end month on how to better the branch.
    Train, evaluate and counsel Branch employees. Schedule, organize and direct assignments.
    Report submissions. All your staff should be able to submit all reports while you are away on off or leave.

    Reporting.

    Vigilant customer record keeping/contact and follow up, with clear indication of customer growth.
    Update all necessary reports requested by department in HQ.
    Consolidated Budget sheet, as per the guidelines given by Head of Sales.
    Customer complain monthly report consolidation.
    Daily conversion rate report.
    Marketing plan report.
    Be submitting monthly reports for your shop.

    Administration

    Improve communication for whole team in branch and give all updates required to Head of Sales.
    Work on providing an amicable way of handling any issues at hand well and update Head of Sales.
    Maintain, encourage and possess “ownership mentality”.
    Implement employee performance evaluations and improvement plans.
    Resolve customer problems or complaints by determining optimal solutions.
    Ensure interior and exterior of Branch is maintained to company standards.
    Utilize labor management tools, including effective scheduling, to maximize productivity, profitability and margins.
    Encourage Branch employees to take ownership for their performance and career development plans; follow up on a regular basis.
    Conduct regular branch meeting on a daily basis with an agenda.
    Ensure employee awareness of safety and emergency procedures.
    Maintain and ensure adequate Branch supplies.
    Execute and monitor loss and damage prevention programs.
    Management of all Branch operational issues, to include Branch housekeeping, Branch administrative duties, physical inventories, price changes, etc.
    All reports as requested by Head of Sales are expected to be done without fail.
    Ensure all your staff know the process of handling the counter and their responsibilities.
    In collaboration with the HR Department should any discrepancies arise as a result of lost and/or stolen items this will be valued at sale price.
    All branch stock and branch assets will be your sole responsibility.

    QUALIFICATIONS:

    Diploma or bachelor’s degree in business management or a related field (preferred).
    3-5 years of retail management experience.
    Strong leadership and communication skills.
    Proficiency in using retail management software and computer programs.
    Knowledge of sales and inventory management.
    Understanding of marketing and customer service principles.

    go to method of application »

    Interested and qualified applicants should submit their applications through www.snapstartalent.com/citywalkkenya or to jobs@citywalk.co.ke with job title as Email Subject.

    Apply via :

    jobs@citywalk.co.ke

  • Investment Associate

    Investment Associate

    We are now recruiting an Investment Associate to join our investment team based in Nairobi, Kenya. This is a unique opportunity to join an international team and help build a world-class organization with an audacious, globally significant impact.

    Key Responsibilities:

    The Investment Associate will work as a core team-member to execute and realize the commercial and impact objectives of the fund and advise on formulation of investment objectives for investee companies. She/he will participate in transaction functions and portfolio management activities, function as an integral part of a close-knit team of investment professionals, take the lead in financial modelling and industry research, play a key role in the underlying analysis of investment decisions, and assist senior colleagues in structuring and negotiating prospective investments in target companies. Key responsibilities will include:

    Research and pipeline:

    Contributing to sub-sector strategies, gathering and synthesizing market information, and conducting industry analysis.
    Conducting initial assessments of prospective investments, meeting with entrepreneurs, and reviewing pitch materials.

    Due diligence and deal execution:

    Undertaking due diligence on target companies, including market/competitive analysis, meetings with management teams, site visits/customer interviews, and analysis of company data.
    Coordinating diligence requests to / responses from target companies’ management teams and reviewing data uploaded to the transaction data room.
    Reviewing/building financial models and conducting analysis and stress tests.
    Preparing investments memos for presentation to the Fund’s investment committee.
    Liaising with the Fund’s legal and ESG advisors to prepare supporting investment documentation required to complete transactions.

    Portfolio management:

    Playing supporting role in monitoring the Fund’s portfolio of investees.
    Reviewing investee reports and board packs.
    Monitoring actual performance against budgeted, compliance with covenants, and performance thresholds / flag analysis.
    Coordinating quarterly data requests to investees and analyzing data gathered.
    Updating the Fund’s portfolio management systems as required.

    Your Experience and Skills:
    We are seeking a qualified professional who possesses the following:

    University degree in finance, economics, engineering, or other relevant degree.
    3-5 years’ experience working within a fund, corporate finance advisory, investment bank, management consulting, or other relevant work such as experience as an operator in clean technology start-ups.
    Understanding of and ability to analyze company financial statements.
    Excellent financial modelling and Excel skills, with experience in valuing private companies.
    Excellent business communication and presentation skills.
    Ability to work on multiple projects while working to deadlines and managing time effectively.
    Ability and interest to work in a small team and a flexible and “hands on” approach.
    Demonstrated interest in climate change related trends and technologies/business models which address climate change is preferred.

    The role will be based in Nairobi, Kenya. We are an equal opportunity employer and actively encourage a diverse workplace. Interested applicants should submit their CV and a cover letter by email to info@kawisafiventures.com by close of business on Monday 30th October 2023.

    Apply via :

    info@kawisafiventures.com

  • Senior Key Account Manager

    Senior Key Account Manager

    YOUR FUTURE TEAM

    Join our amazing L’Oréal Dermatological Beauty division where our mission is to offer life-changing and sustainable dermatological solutions to all.
    The Dermatological Beauty Division is the world leader in dermocosmetics, with international skincare brands recommended by health care professionals and distributed in healthcare outlets worldwide including pharmacies.

    A DAY IN THE LIFE
    You will be responsible for accountability and achieving the agreed upon Key Account targets and KPI’s.

    Planning business development strategy with customers, analyzing performance of the key outlets covered and in line with channel and brand performance matrix, proposing suitable activation doors for respective brands.
    Developing, negotiating, and implementing Joint Business Agreements (JBA’s).
    Ensuring effective category management & merchandising in all key outlets is executed.
    Managing adequate stock cover in all outlets and ensure proper brand assortment (must have SKUs’) as well as planning & running promotions effectively.
    Keeping abreast with competitor intelligence and generate reports and updates on all competitor activities like displays, pricing, new products/brand’s introductions.
    Effectively handle customer complaints, ensure proper invoicing and timely deliveries.
    Managing customer enquiries, managing debts and customer credit terms.
    Ensuring company product availability in all outlets, managing listing of new products, organizing new product sampling to create awareness and initiate activities to drive sales.
    Managing customers credit limits, credit days, and payment modes.
    Coaching and developing your team members. 

    REQUIREMENTS

    Bachelor’s degree in Sales, Marketing, or any business-related course.
    3-5 Years’ experience in a similar role.
    Prior experience in e-commerce.
    Prior management experience is a plus.
    Prior sales or marketing experience in the medical space is a plus.
    Proactive and assertive with strong relational and networking skills.
    Great analytics capacity (Proficient in business analytics, MS-excel etc.)

    Apply via :

    careers.loreal.com