Job Experience: Experience of 3 – 4 years

  • Customer Service and Logistics Coordinator

    Customer Service and Logistics Coordinator

    Job Objectives
    Manage and direct customer service and logistics to delight meet and where possible, exceed the sales, distribution support and service expectations of export customers within the wider East Africa Region. Participate in the planning, development, and execution of strategies to drive best practices adoption and sustainable value creation in order management; forecasting and logistics service provision management.
    Customer Service/Logistics Job Primary Responsibilities
    1. Customer Service and Logistics
    Manage Export Orders
    Orders are received and accurately processed on the system according to instructions and available stock
    Orders are followed up with brand owners and affiliates for timely dispatch.
    Shipments arranged according to agreed Incoterm.
    VAP’s shipments by country monitored according to projections with Sales and Marketing teams
    Freight is controlled and monitored
    Required export documentation issued or obtained from brand owners or Affiliate companies.
    Order lead times followed up to mitigate any issues that may come up promptly.
    Advise on Incoterms and other compliance issues that are country specific e.g. pre-inspection.
    Invoices issued correctly
    Debtor invoices received and controlled to align with accounts receivable data that supports effective mechanism of payment collection by Finance department.
    Making our “Customer’s agenda, our agenda” while ensuring compliance to our standards
    Continuously reviewing customer activity, analyze data, and identify trends taking corrective action and modifying procedures where necessary
    Effective recognition of customer specific opportunities that enhance our Supply Chain performance (e.g. order cycle optimization, improved case fill rate, on time delivery and Logistics Trade Terms compliance)
    Ensure proper coordination of stock held at any appointed 3rd party logistics service provider as per forecast, replenishment and dispatch instructions.
    Track and monitor Claims, Returns and Refusals
    Forecasting and Stock Availability
    Optimum planning and satisfaction of customer’s demand or replenishment needs in the most cost effective way and required speed
    Delivering effective business solutions on time and error-free, monitoring the effectiveness of solution design
    Ensure a monthly rolling forecast for each customer and develop a collaborative approach with sales, marketing in order to achieve an accurate projection. Use of appropriate forecasting tools is essential
    Ensure proper coordination of product availability in any contracted logistics provider warehouses in line with forecast projections as well as stock cover policy to avoid out of stock.
    Monitor and keep a timely record of lead times from brand owners and other affiliates to consolidation warehouse or customer directly in order to avoid any compromise of order dispatches as per customer needs and expectations.
    2. Stakeholder Relations
    Develop a Collaborative Relationship with Sales and Marketing
    Sales kept informed of pending orders
    Customer relationships managed effectively
    POS orders managed effectively
    Sustained Relationship with Logistics Providers
    Quotes obtained and service levels reviewed periodically with the aim of continuous performance improvement.
    Develop and Manage Relationship with Other Agencies
    On statutory compliance issues with government departments
    On quality certification with accredited agencies e.g. SGS, Bureau Veritas
    On Custom related issues with port authorities.
    Customers
    Order status report and update
    Lead times update.
    Orders capture accuracy, Prompt pro forma issuance as per SLA, and Accurate + prompt Invoicing.
    Case 4fill rate report.
    Structured reviews and updates. Current and future opportunities, challenges and resolutions
    100% compliance as per country General shipping Instructions (GSI)
    Customer Service/Logistics Job Educational Requirements and Work Experience
    University graduate in either supply chain, business management with minimum 3 year experience in a supply chain role or university graduate in any other field with 4 years minimum experience in a supply chain role.
    Experience in import and export order processing and supply chain within cross borders is an added advantage.
    French speaking is also an added advantage
    Functional and Technical Competencies
    Demand and Supply Planning (Forecasting)
    ERP and IT processing
    Import/ Export Procedure
    Excellent Communication skills
    Customer Service
    Warehousing and distribution
    Good geographical knowledge.
    Behavioural Competencies
    Strong communication and organizational skills
    Strong business perspective understanding
    Passion for working with customers, internally and externally
    Shows a strong desire to develop trust and long term relationships
    Strive for service improvements and be proactive and responsive to customer demands
    Strong analytical thinking.
    Leadership Competencies
    Impact/Convince and must work cross functionally and externally to get commitment to ideas, actions and deliver results.

  • Assistant Manager – Sales Operations Head of Franchise Distribution Rooms Division Manager Procuremet Manager

    Assistant Manager – Sales Operations Head of Franchise Distribution Rooms Division Manager Procuremet Manager

    The successful candidate will have the following primary responsibilities:
     
    Revise, document and disseminate policies and procedures for the commercial division;
    Document, monitor and  report on service matrix for the commercial division;
    Compile and forward all potential fraud and legal cases to Legal Risk & Compliance ;
    Develop and implement self-assessments necessary for quality assurance in various medical departments;
    Identify potential areas of compliance vulnerability and risk & recommend invitation of investigative processes;
    Internal project administration and reporting on project quality and success metrics;
    Drive technology optimization initiatives within the division;
    Collect product development ideas, project manage the commercial portion in product development and be the commercial division lead  in development product development teams; and
    Review data and consolidation of reports required for board reports, management and divisional reports.
     
    DESIRED COMPETENCIES
     
    Business Acumen;
    Drive for Results;
    Strategic Leadership;
    People Development
    Analytical Skills;
    Strong Negotiation Skills;
    Problem solving skills.
     
    MINIMUN QUALIFICATIONS
     
    A Bachelor’s degree in a Business related field;
    A minimum of 3 – 4 years’ relevant experience in a bust sales environment;
    Demonstrated project management experience;
    Knowledge of sales systems.
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  • Finance Manager, Investment Banking Transactor, Debt Capital Markets Manager, Ecommerce & Online Payments Head, IT Quality Assurance & Application Development

    Finance Manager, Investment Banking Transactor, Debt Capital Markets Manager, Ecommerce & Online Payments Head, IT Quality Assurance & Application Development

    The Position: Reporting to the Head of Brokerage, the role holder will be responsible for preparation of management and financial reports, enhance internal controls whilst ensuring compliance with the IFRS, Taxation Act and regulatory guidelines as outlined by Capital Markets Authority.
    Key Responsibilities:
    Prepare the monthly financial performance and the accompanying analysis for the Investment Banking Business.
    Prepare the quarterly financial reports for consolidation by the Group ensuring they comply with the relevant regulations and in accordance to the Group timelines.
    Prepare strategic financial plans, including the budgets and forecasts by collaborating with the Head of Brokerage. Monitor budgets against targets, and keep senior leadership team abreast of the organization’s financial status.
    Coordinate audits by internal auditors, external auditors, Capital Markets Authority inspectors, and KRA officials. To follow up all issues raised in audits and inspections reports and resolve them
    Ensure compliance with IFRS/IAS, Companies Act, Taxation Act and CMA guidelines.
    Ensure all regulatory returns and any other information requested by the regulator is correctly compiled and submitted on time.
    Ensure integrity of the general ledger through daily review and analysis and ensure that all Bank accounts and the relevant suspense are reconciled periodically.
    To validate and approve all payments related to the business in line with the laid down authorization limits and timings.
    Ensure Continuous monitoring and recovery of current brokerage debtors.
    Ensuring that there are adequate internal control procedures to minimize loss of income or misuse of company assets, and that all the set procedures are adhered to.
    Manage the completion of all regular daily, weekly, monthly reporting with all associated commentaries including; month end actuals and forecasts/plan, for multiple key stakeholders (incl. Exec Committee, Board, custodians, Fund managers, Regulators; CBK,CMA) Ensure there is integrity of the data and consistency of format prior to delivery to stakeholders.
    The Person:
    In order to be considered for the above position all applicants should have the following:-
    University Degree in a business related field from a recognized university. A Masters in any relevant field will be an added advantage.
    The person must be a qualified accountant (CPA, ACCA, ACA or equivalent).
    At least 3-4 years management experience in a busy Investment Banking/ Brokerage environment, 2 of which should be in Financial and Management reporting.
    Knowledge and hands on experience in Oracle Financials will be an added advantage.
    Sound knowledge of CMA guidelines and Kenyan Tax laws.
    Should have a thorough knowledge of Investment Banking industry practice, products and services.
    Understanding of IFRS/IAS and accounting principles.
    Excellent planning, problem solving and analytical skills
    Excellent report writing skills.
    Knowledge and hands on experience in office automation tools.
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  • HR officer

    HR officer

    Location: Eldoret Salary: Kes 35,000- 45,000
    HR officer Jobs Duties and Responsibilities
    To assist the HRM in the running of HR Department
    Employee recruitment- Liaising with agencies, shortlisting, scheduling interviews and interviewing
    Induction of new staff by issuing offer letters, employment contracts and job description
    Ensuring new staff data has been documented including NSSF and NHIF
    Scheduling for duty rotation
    Updating staff data both in the files and computer
    Managing time and attendance of the staff
    Employee relations- managing staff discipline and conflicts
    Arranging and following on staff training
    Employees welfare, health and safety
    Qualifications for HR officer Jobs
    Degree Human Resources Management
    Higher Diploma will be an added advantage
    3-4 years’ experience in the same capacity in a busy environment
    Good people management skills
    Leadership and supervisory skills

  • Senior Accountant Human Resource Officer

    Senior Accountant Human Resource Officer

    Senior Accountant Job Duties and Responsibilities
    Handle budget preparations and analyse financial data
    Prepare account reconciliations and financial statements on a monthy basis and report on variances
    Discuss financial performance with mangement on a monthly and quarterly basis and assist in developing and implementing cost effective measures to reduce operational costs
    Liaise with other departments and members of staff to support overall company goals and objectives
    Be actively involved in payroll preparations and ensure statutory deductions are made as per the set policies
    Assist in documentation and monitoring of internal controls
    Ensure proper records are maintained by reviewing accounts reconciliation and payment vouchers
    Monitor and interpret cash flows and predict future trends
    Supervise accounting staff
    Manage office administration
    Skills and Qualifications for the Senior Accountant Job
    Bachelor’s degree in Accounting or Finance
    3 – 4 years experience in a similar role at a supervisory level
    CPA (K) finalist
    Member of ICPAK
    Certificate of good conduct
    Knowledge of Quickbooks and payroll management a must
    Possess high sense of integrity and confidentiality
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  • Training Manager

    Training Manager

    Training Manager Job Duties and Responsibilities
    Develop, implement, and monitor training programs within the organization.
    Supervise ground training for staff.
    Conduct orientation sessions.
    Create brochures and training materials.
    Develop multimedia visual aids and presentations for the training materials
    Create testing and evaluation processes.
    Prepare and implement training budget.
    Evaluate needs of company and plan training programs accordingly.
    Conduct performance evaluations.
    Provide classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
    Provide performance feedback.
    Conduct continuing education training.
    Provide leadership development education.
    Build solid cross-functional relationships.
    Plan the implementation and facilitation of activities and events, budget spending, material production and distribution, and other resources to ensure that operations are managed within authorised budgets.
    Assist with the development of strategic plans.
    Assist with operational needs.
    Qualifications for the Training Manager Job
    Bachelor’s degree in HR or Business related
    3-4 years in Training, Learning & Development
    Good relationship management and interpersonal skills
    Coaching and people management
    Presentation, report writing and research skills
    Demonstrated ability in adult learning principles
    Proven ability to think strategically and creatively
    Superior verbal and written communication
    Superior multi-tasking, organizational skills
    Proven managerial skills

  • Executive Assistant

    Executive Assistant

    Salary: Competitive based on experience
    Our client is one of the leading plastics manufacturing companies in the region.
    They seek to hire a competent and well organised Executive Assistant to provide high level support to the CEO.
    Job Duties and Responsibilities 
    Act as a liaison between the CEO’s office and internal and external parties
    Managing an active calendar of meetings and appointments for the CEO, Be able to anticipate the CEO’s next move
    Manage the communication in and out of the CEO’s office
    Prioritize and follow up on incoming issues and concerns addressed to the executives, including those of a sensitive or confidential nature and determine the appropriate course of action (in consultation with the executives as appropriate)
    Attend board meetings and other company meetings at the invite of the CEO to track and manage agreed deliverables
    Follow up with key contributors to the CEO’s projects and maintain the timeline around deliverables, keeping the projects on task
    Arrange travel schedule and prompt reservations for CEO
    Produce all necessary documents, reports and presentations for the CEO
    Organize and maintain the board room and CEO’s office
    Other duties and responsibilities as assigned 
    Skills and Qualifications
    Degree in Business Administration, Project Management  or related field
    3 -4 years experience in similar position
    IT savvy and proficient in Microsoft Office and project management tools
    Discreet individual, able to handle highly confidential and sensitive information
    Effective communication skills, both written and verbal
    Excellent organizational and coordination skills
    Strong sense of initiative
    Excellent interpersonal skills

  • Monitoring, Evaluation and Learning (MEL)

    Monitoring, Evaluation and Learning (MEL)

    Background
    Launched in September 2015, the Science Granting Councils Initiative in sub-Saharan Africa (SGCI) is strengthening the capacities of Science Granting Councils (SGCs) in 15 sub-Saharan African countries in order to support research and evidence-based policies that will contribute to economic and social development. The Initiative represents a joint investment by United Kingdom’s Department for International Development (DFID), Swedish International Development Cooperation Agency (Sida), Canada’s International Development Research Centre (IDRC) and South Africa’s National Research Foundation (NRF). The SGCI’s specific objectives are to strengthen the ability of SGCs to: (a) manage research; (b) design and monitor research programs, and formulate and implement policies based on the use of robust science, technology and innovation (STI) indicators; (c) support transfer of knowledge to the private sector, and; (d) establish partnerships with each other and with other science system actors.
    To achieve the objectives of the Initiative, a number of interventions to staff members of Councils are used to implement activities. They include in-country training and technical support, regional workshops and peer-to-peer learning. The Initiative co-funds research projects with the Councils in the areas of their priorities. There are two components to the research projects. The first consists of projects that promote collaboration among two or more Councils, while the second supports projects that respond to the needs of the private sector. Two joint workshops are held each year. Annual Regional Meetings (ARMs) are held in June/July in order to promote national or regional STI priorities, while Annual Forums (held every November) bring together participating Councils and other stakeholders from within and outside Africa in order to share experiences and network. Studies on specific themes are commissioned annually to inform each Forum.
    The Initiative’s capacity strengthening activities are being implemented by Collaborating Technical Agencies (CTAs).
    Monitoring, Evaluation and Learning (MEL)
    Monitoring, evaluation and learning (MEL) is a critical support function within the SGCI to ensure information is collected, documented, analysed, and the emerging good practices integrated to inform and improve implementation and outcomes.
    An overall monitoring and evaluation framework titled ‘Evaluative Learning Framework (ELF)’ was developed by the Initiative to complement the SGCI Logical Framework and enable documentation and description of on-going changes in greater details. It was designed based on a learning-based management approach and founded on the use of outcome mapping as the guiding methodology. Appreciating that the impact of capacity building is gradual, progressing from knowledge acquisition, adaptation to application the framework proposes indicators to document progress that the Councils are making through these phases. The CTAs have been primarily responsibility for collecting data since the beginning of the project through an online based tool. This collects “Significant Instance Reports” (SiRs). Additionally, one-day MEL workshops are held alongside the ARMs and AFs to enable the CTAs, the Initiative Management Team (IMT) and the Councils to reflect on results and emerging lessons. As the first Phase if the SGCI draws to a close, additional data collection will be needed that draws in the experiences of the SGCs and not just those of the CTAs.
    Political economy (PE) studies have also been conducted separately from the main MEL activities. These explore the interplay between economics and political power in shaping investments in research in participating countries. It is expected that additional Political Economy case studies will be conducted. Other types of case studies will be conducted in 2019, to document the progress the Councils have made as a result of the technical support and the learning acquired since the inception of the Initiative.
    Implementing the MEL process requires on-going expert facilitation, guidance and oversight. In this regard, the Initiative seeks to engage an expert to advise and provide technical support for the implementation of the overall monitoring, evaluation and learning function**. The following section provides details of the proposed assignment.
    Objective of the consultancy
    The purpose of the consultancy is to provide on-going advice and technical support to the IMT, the Councils and the CTAs to successfully implement monitoring, evaluation and learning. Below are the specific objectives:

    To review and update the SGCI monitoring and evaluation framework, and the tools for data collection;
    To support planning and implementation of case studies to be undertaken in 2019 by an external research team;
    To design and lead facilitation of MEL workshops held during the 2019 ARM and AF which include the development of interim reports on MEL progress;
    To collect, collate, analyse and synthesise data collected by the CTAs into a MEL report that documents progress over the whole Phase I period (2015-2019);
    To support the overall annual reporting and review for the SGCI conducted by the IMT.

    Scope of work
    It is expected that the specific activities and support provided by the MEL expert will evolve over time in response to emerging needs. Therefore, the bullet point list below sets out what is considered the “core” areas of priority focus. In addition, depending on the workload required to complete the below, further tasks may be added as the Initiative progresses and MEL requirements are reviewed.

    The Consultant will review and update the current SGCI MEL documents;
    The Consultant will work directly with the Councils and the CTAs to review SiR forms submitted already, review the implications of these significant incidences and build a clear framework for data collection by each SGC and CTA in the last year of Phase I of the SGCI. This will be done on a one-to-one basis either through face-to-face and/or through virtual communication mediums in the first three months of 2019;
    The Consultant will support the planning and implementation of case studies to be undertaken in 2019 by an external research team and which are part of January 2020 SGCI reporting targets. This includes developing a terms of reference for the studies as guided by the relevant Logical Framework indicators;
    The Consultant will help organise, and be the lead facilitator of MEL workshops held alongside the ARM and AF in 2019. In this role, she/ he will work closely with the CTAs and the IMT to analyse monitoring data and case studies where available, in order to draw out lessons;
    The Consultant will, on an ongoing basis, review all monitoring data collected by the CTAs and the Councils;
    The Consultant will be responsible for the compiling and collating of all monitoring data collected by the CTAs and the Councils, conduct an analysis of the data, and provide a brief report in June (for the ARM) and October (for the AF) in 2019 outlining major trends and gaps. A final synthesis report of all findings will be written before end February 2020;
    The Consultant will contribute to the SGCI annual progress reports, including the distillation of monitoring data that feed into the indicators of the SGCI Logical Framework.

    Deliverables:

    Review of the existing MEL framework as part of a short inception report (submitted by end February 2019)
    Draft ToRs for the case studies work (submitted by end February 2019)
    The submission of SiR forms in 2019 from CTAs or equivalent documents from SGCs (ad hoc throughout 2019)
    Brief synopsis reports of trends and gaps in MEL in advance of the ARM and the AF (June and October 2019)
    MEL meeting reports following the ARM and AF (August and December 2019)
    A final synthesis MEL report (first draft by end December 2019; final report by end February 2020)

    Duration of the assignment
    The consultancy will be required for a maximum of 70 days starting February 2019 to February 2020, with a possibility of extension (dependent on performance and funding availability). The Consultant will, in consultation with the IMT, agree on the distribution of the days based on the work load. The Consultant will be expected to travel as part of execution of the consultation.
    Management
    The assignment will be carried out under the overall guidance of the Principal Investigator working on SGCI project at the African Centre for Technology Studies (ACTS).
    Monthly progress meetings will be held between the MEL consultant, the Principal Investigator at ACTS and the IMT lead contact personnel at IDRC to ensure activities are on track, objectives are being met and are in line with overall SGCI reporting requirements.
    Qualifications of applicants

    At least a Master’s degree in a field relevant to the assignment, for example in development studies, Statistics, Results Based Management related social science fields, or business administration;
    Proven experience in the monitoring and evaluation of capacity building programs and research
    Experience in delivering training on M&E and data analysis;
    Experience in qualitative and quantitative M&E approaches;
    Background in training and M&E advising in donor-funded programs and for government officials;
    Experience of developing M&E results frameworks and progress reports;
    Preferably based in Sub-Saharan Africa region;
    Ability to communicate in English and French will be an advantage.

    Other competencies:

    Interpersonal and communication skills;
    Ability to exercise judgement, and negotiating skills;
    Openness to change and ability to receive and integrate feedback;
    Facilitation and training skills.

  • Finance Manager

    Finance Manager

    OVERVIEW:
    The ability to manage a finance department and its associated activities is a prerequisite for this role. However, the appropriate candidate must also have the aptitude and ambition to look beyond these functional responsibilities and seek to play a significant role in the development and execution of the long-term strategy for our business. Candidates should see this role as an opportunity to enhance their finance and business acumen and develop their career as part of our dynamic leadership and senior management team.
    JOB PURPOSE:
    The Finance Manager is responsible for overseeing all aspects of the company’s accounting function. He / She will be a key person in the implementation of the infrastructure and systems needed to support the planned future growth,at least over the next five (5) years. He/She will also build and manage effective and streamlined administrative/financial systems, including financial, accounting, information technology (IT), and the department’s human resources. He / She will develop effective safeguards that will ensure that all ledger accounts, financial statements, cost and budgetary control systems are operating effectively. 
    JOB SUMMARY 

    The ideal candidate should have retail business and manufacturing experience in addition to having held a similar role or a management/supervisory position. 
    Minimum Qualification: Bachelor
    Experience Level: Management level
    Experience Length: 4 years

    Education, Experience and Specialist Knowledge Required

    Bachelor’s Degree in accounting or finance from a respected institution.
    A CPA (K) with full professional membership. 
    A full understanding of computerized accounting systems like QuickBooks, POS or ERP is essential. 
    ERP system knowledge will be an added advantage.
    Knowledge and Ability to mine, import and transfer data from other operating systems.
    Experience Level: 3 – 4 years in Management or Supervisory level in a reputable organization.
    Experience in an FMCG company will also be a strong advantage.
    Knowledge of modern documents / records archiving and retrieval.

    Behavioural Skills and Competencies:

    Acquisition target, due diligence and integration experience.
    Ability to delegate work responsibility with strong interpersonal skills.
    Problem solving and strategizing capabilities.
    Progressive experience in leading teams and managing projects
    High level of integrity and dependability with a strong sense of urgency and result-orientation
    People management (Demonstrated ability to build relationships and communicate with peers, subordinates and executive management)
    Ability to be adaptable and flexible
    Ability to multitask and prioritize work
    Excellent verbal and written communication skills

    KEY RESPONSIBILITIES (FUNCTIONS AND DUTIES): 

    Financial Management:

    Review and approve preparation and finalization of monthly and annual financial reporting materials and metrics and maintain company financial information integrity
    Manage all finance department staff and ensure their maximum retention
    Coordinate all audit activities – internal and external
    Evaluate current accounting practices and policies and drive continuous improvement
    Coordinate monthly accounting closing processes to ensure that all required inputs are processed on a timely basis
    Safeguard that all ledger accounts, financial statements and cost control systems are operating effectively 

    Financial and Operational Management:

    Ensure that finance staff maintain financial record systems in accordance with Generally Accepted Accounting Principles 
    Develop and monitor policies and procedures within generally accepted accounting principles and corporate guidelines to ensure sufficient cash flow, reducing operating costs, and increased profitability.
    Review all suppliers and customer invoices to ensure they are all posted correctly and VAT is well captured
    Administer proper filling of all documents; this includes internal and external documents
    Encourage and lead accounts staff to follow Company policies and achieve efficiency
    Communicate through reports both the Company’s expected and actual financial performance
    Formulate a payment plan by observing the nature of incoming cash flow (finding information of on-going events with relevant departments and branches customers that may affect payment issues) versus operations payment needs
    File all Company taxes correctly and confirm the Company is abiding with all tax and statutory laws and regulatory bodies.
    Review, investigate, and correct errors and inconsistencies in financial entries, documents and reports 

    Monthly Remuneration: Kshs150,000/- to 200,000/- (depending on qualifications, skills and experience)

  • Account Assistant

    Account Assistant

    Job Description

    Bachelor’s degree in accounting and/or Business Management
    Excellent command of English, Kiswahili, Hindi and Gujarati
    Excellent communication, analytical and creative problem solving skills
    Ability to work under tight pressure
    Must be between 28 – 35 years of age
    Should be conversant with MS Office and QuickBooks software
    At least 4 – 6 years of experience in an accountants role