Jobs Kenya

Job Experience: Experience of 3 – 4 years

  • Key Account Manager

    Key Account Manager

    Job Description
    Experience level: At least 3-4 year’s sales experience in dealing with Bars, Hotels & Restaurants.
    Preferably should have good Wines & Spirits knowledge or familiar with relevant channel.
    Requirements :

    Wide knowledge of Kenya On-Trade and strong commercial experience ideally with an Alcoholic beverages background.
    Strong influencing and negotiation skills with the ability to develop and maintain relationships at all levels.
    Experience of activating brands in the On-Trade segment is essential.
    Good communication and customer service skills.
    Fluent English skills, in terms of oral, writing and reading.
    Preferable to have direct contacts with decision makers at all hotel, bars and restaurants.
    Basic knowledge of Mixology is an added Bonus
    Comfortable to work with Excel, PowerPoint and Word program.

    Job description:

    Follow up Line Manager and arrangement of daily Sales operations including Sales Plan/Team target achievement/Promotion plan to develop more sales value.
    Use all the sales tools (Sampling, Competitions, Menu listings, Branding etc.) and campaigns to grow accounts Using sales skills and product knowledge to sell and directly responsible for On-Trade accounts in order. Developing new potential accounts constantly.
    Working with marketing design managers on brand strategy and make sure the brand performance in the market is being well implemented.
    Customer Management & Payment follow-up.
    Implement nation-wide and regional promotion campaign
    Be on full alert on market trend of wines and spirits market.

    Compensation : Negotiable

  • Accountant

    Accountant

    Job Responsibilities

    Daily book keeping of finance &accounting data ,processing of all transactions using documents of original entry and reconciliation of cash and bank balances using quick books
    Monthly reporting to the finance and administration manager providing fully reconciled reports detailing center advances, expenditure and cash/bank reconciliations, budget follow ups tracking and accountability to strict deadlines.
    Assist in preparation and follow up of program budget for centers and trips substance advances
    Ensure that all expenses are properly authorized and documented before payment for such expenses by preparing correct budget codes and seeking prior approval
    Ensure that all payments are prepared on time and in accordance with all financial guidelines and approval procedure
    Maintain filing systems for all financial and accounting records in accordance with guidelines and verify the completeness of the documentation on the files by maintaining both hard and soft copies to support all financial transactions and for the donor reporting
    Ensure that all bookings in cash books and ledgers are done on daily basis for both and in strict compliance with guidelines to include advances and pre-payments and reconciled including reconciliation of select ledgers and balance sheet items.
    Maintenance and updating of a fully written fixed assets register
    Write journal entries for reclassification of expenses as required and enter into quick books
    Assist in preparation of end year audit schedules and provide all documents required by the auditor during audit as well as answering some audit queries as needed
    Maintain a schedule for payment of utilities and lease agreements for the organization to ensure timely payments
    Report any irregularities found during scrutiny of accountability documents
    Continuously remind and train center staff on optimum accountability requirements
    File monthly VAT returns
    Monthly PAYE and withholding tax payments
    Any other duties as required.

    Qualifications, Training and Experience: 
    Academic and professional qualifications

    Bachelor’s degree in finance/accounting
    CPA( K) finalist.
    Membership to a professional body

    Technical knowledge, skills and competencies

    Conversant with quickbooks and Microsoft office excel
    Ability to write narrative and analytical spreadsheet reports;
    Proven computer literacy in MS-Word, MS-Excel MS-Access or related programs required;
    Ability to plan, prioritize, coordinate and perform multiple tasks simultaneously;
    Ability to work under pressure and to meet deadlines;
    Spoken and written fluency in English desired
    Customer service skills
    Ability to interact positively with management, and other employees, to promote a team effort and maintain a positive and professional approach.
    Ability to produce a high volume of work in a timely manner, which is accurate, complete, and of high quality.

    Experience Required

    At least 3-4 years of relevant and progressive work experience gained working in a corporate organization

    Personal Attributes

    Trustworthiness
    Integrity and professionalism
    Time management skills
    Problem solving and negotiation skills
    Decision making and leadership skills

  • HR Officer

    HR Officer

    Responsibilities:

    Facilitate various HR forums geared towards enhancing employee relations.
    Facilitate recruitment by assisting in the shortlisting process, participating in interviews, ensuring onboarding formalities are observed and maintaining recruitment records, document verification and background checks.
    Compile payroll data.
    Prepare and maintain employee files in both hard and soft copy.
    Draft employee letters including contracts and termination letters.
    Assist with employee termination formalities.
    Maintain staff database and ensure HR operational processes run smoothly including benefits enrollment and termination.
    Assist in disciplinary issues including record keeping of the same.
    Assist in driving employee welfare programs.
    Assist in administrative logistics including transport, and outsourced services.
    Facilitate team building activities and assist in the rewards and recognition program
    Ensure Organization’s licenses and registrations are up to date.
    Prepare and submit reports as and when required.
    Any other duties as may be assigned from time to time.

    Requirements:

    Bachelor’s degree with at least a Higher Diploma in Human Resource Management.
    Working knowledge of MS Office applications.
    Good knowledge of Kenya labor laws.
    At least 3 – 4 years’ experience in a HR generalist position.
    Fluent written and verbal English and Kiswahili.
    Strong communication skills, both verbal and written.
    Good report writing and analytical skills.
    Keen attention to detail.
    Ability to work with a sense of urgency and prioritize own work.
    Good time-management skills.
    Ability to /interest in communicating effectively with people from diverse backgrounds and cultures.
    Team player.

  • Consumer Market Research Manager

    Consumer Market Research Manager

    Job Description
    Req No: CMK00001241

    DESCRIPTION
    Are you an intellectually curious individual who is passionate about uncovering human needs and desires?
    If so, then a role in the Consumer and Market Knowledge (CMK) organization is for you!In CMK, we directly influence business strategy, product design, pricing, media investments and much more. We use our boundless curiosity to discover what consumers want, why they want it & how we can we influence them through immersive exploration, in-depth analysis and good research.We answer questions like: What should our brands stand for? Who are our target shoppers and how do we best reach them? How can we invent exciting in-store & on-line shopper experiences?
    Your role:

    You will act as an internal, active and influential business strategy consultant, whose role it is to ensure that consumer and shopper insights are the foundations of our business strategy and execution.
    You will be part of a multi-functional business team, working closely with Brand Management, Finance, Sales, Research & Development and others, constantly exploring new opportunities for business growth.
    Your key to success will be your ability to build on and combine soft skills with analytical skills, and use integrative thinking to convey research findings to drive actions with your key business partners.
    We believe people are endlessly fascinating and there’s always something new to discover. One day you could be exploring human decision-making & how the brain works and another deep-diving into big data sets to spot patterns and create learnings to shape P&G business strategies.
    You will be growing your skills day-in, day-out, by connecting with internal & external experts to explore new ways to learn and by exchanging your findings with the CMK family.

    So, here’s your opportunity: join CMK and help us anticipate what consumers want and find out what they need.
    What P&G will offer you:

    You will have business responsibilities from Day 1 – You will start of working on key brands from the beginning. Over time, as you expand your impact on the business, your responsibility and ownership will quickly grow.
    You’ll be recognized state of the art Marketing Research skills – We will constantly help you improve your knowledge and management abilities.
    You will receive continuous coaching & mentorship– We are passionate about our work. We will make sure you receive both formal training and as regular mentorship from your manager and others.
    You will work in a dynamic and respectful work environment – We live our Purpose, Values, and Principles daily. We value every individual and encourage initiatives promoting agility and work/life balance.

    QUALIFICATIONS
    We are looking for:

    Bachelor’s/Master’s degree with 3-5 years of relevant experience (Preferred)
    Strong analytical skills using multiple data sources
    Team orientation, “can-do “attitude and ability to deliver breakthrough results
    Creativity, innovation, follow-through, communication, and priority-setting
    Data Analytics, Social studies or anthropological /psychology background a plus (optional)
    Ability to play a key role and influence across levels and functions

    Just so you know:
    We are an equal opportunity employer and value diversity at our company. Our mission of Diversity and Inclusion is: “Everyone valued. Everyone included. Everyone performing at their peak”.

  • Office Administrator

    Office Administrator

    Twiga Foods seeks to hire an office administrator to oversee the day to day management of the organizations corporate office.
    The right candidate should be organized, proactive and people oriented.
    Job Responsibilities

    Man the front office reception area and maintain cleanliness and tidiness of the area.
    Operate the switchboard main office line, direct calls appropriately and take messages accordingly.
    Ensure all visitors are acknowledged, assisted promptly and professionally.
    Facilitate set up of meetings to be carried out within and outside the office.
    Maintain electronic and hard copy filing system of general office correspondence.
    Liaising with and supervising office service providers – cleaning, maintenance, land lord, plumbing works, electrical works, etc.
    Requisition for petty cash and ensure office supplies are always stocked up – printing paper, fridge, pens, writing pads, white boards, markers, files, etc
    Custodian of the fire & first aid kits
    Renewal of business permits / licenses for the premise.
    Write and prepare letters, memos, e-mails, and reports.

    Qualifications

    Bachelor’s degree in Business Administration or related field from a recognized university.
    3-4 years of hands on administrative support experience.
    Proficiency in all applications of Microsoft office suite.
    Knowledge of operating standard office equipment.
    Excellent communication skills – written and verbal.
    Ability to prioritize projects and strong problem-solving skills.
    Good research skills and attention to detail

  • Transactional Banker – Private Banking Vehicle & Asset Finance Sales Fulfilment Consultant Home Loans Consultant Relationship Manager – Commercial Banking Business Development Officer – Stanbic Insurance Agency (Sial) – Western Region

    Transactional Banker – Private Banking Vehicle & Asset Finance Sales Fulfilment Consultant Home Loans Consultant Relationship Manager – Commercial Banking Business Development Officer – Stanbic Insurance Agency (Sial) – Western Region

    Job Details
    Retail & Business Banking
    Job Purpose
    Provide an efficient and technically proficient personal banking back-up and routine support service to a portfolio of executive banking clients, thereby ensuring speed and quality of product and service transactions in strict compliance with laid down risk management controls and credit procedures.Contribute to the achievement of sales and client retention targets by constantly monitoring the status of existing  accounts.
    Key Responsibilities/Accountabilities

    Internal support for all aspects of the Relationship Manager’s portfolio.
    Sales leads: provides Relationship Manager with leads and cross-selling opportunities.
    Customer satisfaction survey: provide service to clients whereby the service does not involve pricing changes or major adjustments to clients’ total portfolio mix.
    Portfolio management: ensure that the records are kept in order and up to date.
    Effect the opening and processing of account related documentation by following up the status of transactions/account applications/queries or requests with the relevant internal support areas through to conclusion.
    Credit management: motivate credit applications and all credit related issues for the Relationship Manager in line with credit policies and practice

    Preferred Qualification and Experience
    Degree holder from a recognized University (min – 2nd class upper or equivalent).
    Experience

    3-4 years general banking experience, with exposure to executive banking.
    Branch frontline and sales support experience.
    Good knowledge of banking products/investment options and the documentation requirements underpinning these

    Knowledge/Technical Skills/Expertise

    Understanding of the Private banking market and how the businesses in this sector operate
    Sound knowledge of executive banking processes, products and related documentation.
    General credit knowledge, including an understanding of securities and balance sheets.
    Understanding of behavioural and application scoring systems.
    Clear understanding of the executive banking value proposition and delivery strategy.
    Basic knowledge of competitor products.
    Knowledge of support functions in the business & executive banking markets.
    Portfolio knowledge.
    Attendance of applicable SBA training courses, e.g.. communication skills, product knowledge,  credit training, sales skills.

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  • Customer Service Team Leader

    Customer Service Team Leader

    Job Description

    Will be responsible for; effectively managing, coaching and motivating agents to meet individual, team and business
    Key Performance Indicators by carrying out responsibilities in the areas of Customer Experience, Orientation;
    Performance Management; Quality Assurance;
    The Customer Service Team Lead will also do Reporting;
    Administrative duties; and Attendance management.

    Responsibilities:

    Manage a team of 10-12 customer service staff
    Achieve First Reply Time, Full Resolution Time, CSAT and Quality set expectations
    Manage team shifts planning, time off, raining, growth plans, annual leave plans and overtime.
    Daily, Weekly and Monthly reporting on agent and team performance 
    Work with senior agents to manage escalations within defined timelines
    Conduct periodic coaching sessions with agents as scheduled
    Work with the Customer Service Director to achieve consistency across teams, by building awareness of team strengths and development needs.

    Qualifications:
    Experience:

    Minimum 3-4 years work experience; with 2 years experience in a leadership position · Proficient in MS Office Suite – MS Word, MS Excel and Powerpoint
    Good understanding of Performance Management Programme
    Excellent Coaching Skills & previous experience in leading teams
    Demonstrated exceptional Customer Service Skills
    Experience with ticketing management systems (ex. Salesforce, Zendesk, etc.)
    Experience with or awareness of industry’s latest technology trends and applications (e.g. live chat technology)
    Experience working with an international, distributed team.

    Key competencies and attributes:

    Ability to maintain confidentiality of information
    Good interpersonal; communication skills and coaching skills
    Excellent organizational skills
    Attention to detail, good numerical skills
    Ability to work in a strict deadline driven environment
    Maintains healthy team dynamics through well developed conflict management skills
    Recognizes and acknowledges team and individual performance
    Open minded and flexible approach to adapt to changing processes; and job requirements

  • Core Execution & Tree Kit Coordinator

    Core Execution & Tree Kit Coordinator

    Job Description

    Reporting To: Core Deliveries Unit Lead
    Job Description:
    The Core Execution and Tree Kit Coordinator is responsible for the overall management and execution of the annual Tree Kit project and provides process and execution support during core Input Deliveries.
    By liaising with the relevant Unit Leads, the Coordinator will budget, plan and develop the relevant processes and policies that will guide tree kit creation. They will devise and present strategy which will enable tree kits production run effectively and sustainably.
    During the year on year core Input Deliveries, the Coordinator will support the execution functions of Input Delivery such as Truck Scheduling, Transfers Planning, Discrepancy Investigations, etc.
    Your Responsibilities

    Develop and execute a repeatable annual operational plan for Tree Kit production. Designing a tree kit production budget, resource planning with the management, creates a schedule of activities and identification of staffing need and works closely with HR to meet the staffing needs.
    Act as the key liaison for all stakeholder departments supporting the Tree Kit project. Coordinates all relevant stakeholders, providing timely and comprehensive updates and acts as a point of contact for all relevant teams to troubleshoot tree kit production challenges.
    Ensure production performance, volume and quality goals for the Tree Kit project are met, coordinates with all relevant teams to ensure material needs are met as per operational plan, proactively resolve production challenges and conduct regular reviews and suggest production improvements.
    Provides process and data execution support for Input Deliveries year on year. Through collaboration with the data unit ensures correct input data and bale sizes are captured in the roster and relates exactly to sap unit sizes.
    Plan for, develop and document new policies/processes in support of scalability. Works with management to design, build and implement better policies, more and efficient processes for their project
    Provides professional development opportunities and coaching to their direct reports. Working closely with team members managers, Invest heavily in understanding each of their team member’s strengths and key development areas and plans appropriate skills- trainings or coaching sessions .
    Supports management in any staff training or hiring processes for their unit. Identifies gaps or needs within the unit and drafts hiring propositions and job description documents for review by management and engages in the appropriate stages of the hiring process for any staff in their unit
    Supports the implementation / growth of mechanisms which improve team culture by overseeing the implementation of new mechanisms which management have designed and providing regular feedback to management on the success/failure of these mechanisms within their unit.

    Our Requirements

    College Level Education (Logistics, Supply Chain Management, and Manufacturing preferred)
    3-4 years of relevant work experience
    Demonstrable experience in supervising a manufacturing or production activity preferred
    Strong analytical skills in analyzing processes and designing improvements
    Proficiency in using MS Office and related online tools such as Google Documents and Sheets
    General team management experience – you will supervise a team of production casuals
    Experience in managing medium sized projects
    Positive attitude with a strong work ethic. Ability to work under pressure and meet tight deadlines.
    Demonstrated commitment to teamwork and collaboration.
    Respect and extends dignity to all people.
    Integrity, foster trust and a positive work environment.
    Innovation and creativity at the workplace.
    Ambitious, thrives on new challenges and opportunities to contribute on a large and small scale.
    Eager to learn, teach, enhance current logistic practices and develop new standard operating procedures
    Task Oriented, driven by milestones and deadlines. Stays organized under pressure and enjoys fast paced environment.
    Reliable, takes pride in meeting deadlines, exceeding expectations and being accountable for mission critical endeavors.
    English spoken and written fluently

    Benefits: Mutual Health Insurance, staff loans, small airtime and transportation allowances
    Career development: Twice annual career reviews and constant feedback. Your manager will invest significant time in your career development.

  • Assistant Marketing Manager

    Assistant Marketing Manager

    Job Description
    KEY SKILLS

    Strong communication, sales, presentation, management, and leadership skills; goal-oriented, flexible, and creative under pressure; knowledge of current marketing trends and multimedia platforms; strong budgeting, Internet, and computer skills.

    EXPERIENCE

    3 – 4 Years in marketing.

    QUALIFICATIONS

    Ability to organize a large number of marketers.
    A good team player and team leaders, with the ability to coordinate all activities involving marketers.
    Setting and following up on targets for the marketers. Ability to plan and strategies.
    Proactive, creative and innovative as well as initiative taking.
    Ability to collect market intelligence as well as forecast the changes in the education Sector which might affect the company. Highest of a degree in sales and marketing.

    MAIN JOB TASKS AND RESPONSIBILITIES

    To manage and coordinate all marketing, advertising and promotional staff and activities
    To conduct market research and market intelligence in order to determine market requirements for existing and future products and services To carry out analysis of customer research, current market conditions and competitor information and activities
    To develop and implement marketing plans and projects for new and existing products and services
    To expand and develop marketing platforms by scouting for new business opportunities
    To ensure retention of the current customers, and devise ways of recovering lost customers
    To oversee and manage the productivity of the marketing plans, activities and projects to ensure growth in revenue and return on investment
    To monitor, review and report on all marketing activities and results
    To propose budgetary needs for the marketing department and manage the marketing budget allocated to the department expeditiously and judiciously
    To deliver marketing activities and results within agreed budget To monitor and report industry best practices
    To nurture and ensure growth, unity and teamwork in the Marketing department
    To set, in consultation with the departmental members, performance benchmarks and Targets
    To provide weekly marketing reports to the Marketing Director and the Board
    Any other duties as shall be assigned from time to time by the relevant officers of the Company

  • Supervisor Assistant Accountant Restaurant Manager Waiter / Waitress Chef

    Supervisor Assistant Accountant Restaurant Manager Waiter / Waitress Chef

    Job Description
    Overall Responsibility /Key Responsibilities
    Act in accordance with the instructions of and comply with all lawful directions of the CompanyPromote and safeguard at all times the interests of the Company and its business and not do anything detrimental to those interests.
    Qualifications and Experience Education:

    Diploma in any of the following; Business Administration, Hotel Management, Business Management and Certificate in Customer Service, front office, House keeping
    Experience: Minimum 3 to 4 years work experience in a supervisory position
    Excellent communication and reporting skills
    Ability to organize many different operations, analyzes budgets, solve problems and multitask
    Good interpersonal skills
    Experience in Hotel Industry will be an added advantage.
    Excellent in multitasking, and computer skills. 
    Must be able to maintain records regarding transactions on computers.
    Must be professional, polite, and reliable.
    Integrity, honesty and accountability in all dealings.
    Must be ready to work varied hours/days and sometimes even on weekends.
    Trustworthy and values based
    Communication and reporting skills – Ability to work under pressure – Quick learner

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