Job Experience: Experience of 3 – 4 years

  • IT Client Services Coordinator

    IT Client Services Coordinator

    POSITION SUMMARY:
    Become part of an organization that is passionate about customer service through focus on people, relevant processes and technology. Cepheid Global IT is an exciting organization comprised of technical professionals who are dedicated to empowering the productivity of Cepheid’s global workforce.
    This role will provide hardware and application support to local and remote associates and coordinate projects and IT activities at the local site in partnership with Global IT Operations.
    ESSENTIAL JOB RESPONSIBILITIES:

    Coordinate support between regional site and headquarters.
    Coordinate local suppliers for IT support, equipment and repairs.
    Collaborate with global IT team to improve processes and enhance customer satisfaction.
    Coordinate IT services with shared services in the local site.
    Provide support via telephone; remotely manages client machines located throughout various locations including associate cubicles, clean room labs, manufacturing line and remote sales and service teams.
    Participate in special projects, both regional and global as needed.
    Provide elevated support to Cepheid’s Executive Management staff and corresponding admins.
    Follow established procedures; create and update documentation; assume ownership of end-user issues and strive to provide excellent service to all business partners.   
    Create and/or modify the initial record of the request; resolve all tier one end-user issues over the phone and escalate as needed to next level IT support associates.
    Perform appropriate issue diagnosis and guide users through step-by-step solutions; clearly and effectively communicate technical solutions in a user-friendly, professional manner.
    Visit associate at deskside for hands-on support, as needed.
    Administering network accounts – password resets and unlocking accounts.
    Build and deploy new hire computers/upgrades and RMA/warranty repairs.
    Unpacking pallets/boxes of desktop and laptop computers in large quantities.
    Installation of PC operating systems.  
    Provide Windows account maintenance using Microsoft Active Directory.  
    Provide support for telephony, including desk and mobile devices.
    Application support, including general account creation, password resets, installation and general troubleshooting.
    Routinely screen work orders and distribute to appropriate subject matter experts.
    Communicate with end-users regarding support ticket status and follow up to assess customer satisfaction level.
    Global customer support – supporting associates located outside their region with accommodation to different time zones, as needed.

    TRAINING RESPONSIBILITIES: (REQUIRED)

    Complete all assigned and required training satisfactorily and on time.

    MINIMUM REQUIREMENTS:
    Education and Experience:

    Associate Degree in Information Technology, Computer Science or equivalent

    OR

    3-4 years equivalent experience

    Knowledge and Skills

    Excellent verbal and written communication skills.
    Be able to provide user-friendly support and instruction to computer users.
    Maintain strict confidentiality and respect for ensuring network security.
    Ability to learn new technical skills and quickly adjust to fast-changing priorities and deadlines.
    Experience in a call center environment providing technical support via remote tools.
    Possess working knowledge of the configuration, use and troubleshooting of Windows 7, Windows 10, Mac OSX and Microsoft Office 365 products.
    Comprehensive understanding of current computer hardware and software technologies.
    Understanding of LAN/WAN and Wireless Networks.
    Possess working knowledge of the configuration, use and troubleshooting of laptop/desktop hardware and internet applications including browsers, e-mail and VPNs. 
    Experience with Active Directory, Outlook, Antivirus and Security applications.
    Familiarity with supporting and troubleshooting iPhones, iPads, desk phones, mobile hotspots.
    Familiarity with using a Mobile Device Management system, including creating accounts, and remote wipe of devices.
    Some support may be required outside of regular business hours (weekends, holidays, etc.) as needed.

    Physical requirements/abilities

    Must be able to lift at least 50 lbs / 25Kg
    Must be able to stand/walk for long periods of time

    Apply via :

    jobs.danaher.com

  • Analytics Engineer

    Analytics Engineer

    The team: We are 30+ business & ops specialists, software engineers, and emergency dispatchers based in Nairobi and operating throughout Kenya. We are a goal-driven and results-oriented team focused on continuous improvement of our technologies and dispatch operations. We value agility, grit, and innovation.
    Who you are: Do you have an analytical mind and strong coding skills? We are looking for an Analytics Engineer who will help us turn data into insights and help us deliver our rapid emergency response system to more people around the world. Your responsibilities will include the design and infrastructure of what data we collect, how we collect and maintain quality datasets, where we store it and how we action it. You need to have a strong analytical skillset, an understanding of analytic workstreams and the ability to work with complex datasets. You will need to bring engineering best practices and rigor to build robust systems and processes.
    What you’ll be doing: In this role, you will be an expert in all things Flare data. As such, your work can be categorised into:

    Informing strategy: Your ability to extract insights from structured and unstructured data will be critical in informing the business’ growth and expansion strategy. This will involve proactively identifying trends and opportunities for growth.
    Analysis and Reporting: You will maintain and improve existing datasets and reports, identify gaps and create new ones for various internal and external stakeholders including clients and investors. You will also fulfil ad-hoc data requests from the team.
    Data modelling: You will design and implement infrastructure to collect, store and analyse new datasets. You will also be tasked with maintaining and improving existing systems.
    Building integrations and automations: You will need the know-how to integrate existing tools or create new tools to make your work faster, more efficient and accurate

    Basic requirements for the role:

    At least 3-4 years experience working in data.
    Advanced quantitative and qualitative problem solving skills. You will be tasked with a large variety of internal and external problems to solve. You will need to be able to digest large quantities of information quickly and work out a well-structured and methodical response.
    Strong attention to detail and know how to pick out trends.
    Strong programming skills in at least one language; Python or R preferred.
    Experience working with visualisation tools; Tableau preferred.
    Solid knowledge of DBMS especially relational i.e. SQL. Our major datasets are stored on Postgres.
    A working knowledge of statistics.
    Strong presentation and communication skills. You should be able to condense data insights into simple and easy to understand findings for internal and external reporting.
    Excellent team-player. Your work will involve interacting with members from all teams in the organization.
    Strong foundation of software development best practices

    Things that make you stand-out:

    You have experience working in a data role at a high growth startup.
    You have experience working with AWS.
    You have experience building ML and statistical models.

    Use the button below to submit your application. Please include the following:

    Apply via :

    flare-1.breezy.hr

  • Business Partner Controlling (Nairobi)

    Business Partner Controlling (Nairobi)

    What you can expect
    The successful incumbent will be responsible to partner with and support BASF East Africa Limited sales team and Business Development as well as Market Area Head regarding controlling matters including planning and forecasting, governance and processes, ICTP, and cost monitoring. Duties will include the following:

        Actively promotes BASF interests and sets an example in communicating of BASF corporate values, principles and guidelines as well as following BASF’s group Compliance program
        Contributes to BASF long-term competitiveness and success
        In his/her activities is governed by laws and state normative documents and regulating BASF operations
        Complies and ensures compliance, including third-party employees, to BASF Group EHS Policy and Directives in the following areas: Occupational Safety, Fire Protection and Electricity Safety, as well as Information Protection requirements, etc.
        Immediately informs direct supervisor/manager on any situation threatening life and health of employees; on accidents or decline in health that happened during the work
        Leads projects initiated by the CCH and act as a right hand in all business function matters
        Support local EERs, LSMs and other sales employees of defined BUs on sales / costs / margins analyses
        Accountable for functional budgets as well as their follow-up (reporting & forecasting) for regionally steered functions (as far as country cluster East Africa has direct functional cost)
        First-level support for controlling systems (OCEAN, COBUS, Maris, and COINS)
        First-level support in local ICTP matters of relevant Business Units not allocated to ODs or the Controlling Services organization
        Support the preparation of the monthly management report in cooperation with ESSC (data quality check, commenting part)
        Responsible for efficiency sparring and improvement with regionally steered functions (as far as country cluster East Africa has direct functional cost)
        Accountable for cost controlling, sales forecasting, other transactional controlling topics as far as not (yet) transferred to EU Controlling Services
        Support CCH on request with business & industry analyses and support global & regional controlling and other projects

    What we expect

        Higher degree in business administration, controlling, or economics
        Master of Business Administration (MBA) or equivalent qualification essential
        Minimum 3 -4 years’ experience in a controlling/management accounting role
        SAP experience preferable
        Excellent MS Office skills

    We offer
    Responsibility from day one in a challenging work environment and on-the-job training as part of a committed team. Competitive compensation including attractive benefits as well as excellent career  opportunities in an international company. BASF is an equal opportunity employer which we embrace diversity and the principles of employment equity.

    Apply via :

    basf.jobs

  • Finance & Value Management

    Finance & Value Management

    Job Purpose
    This role is responsible for the following accounting functions: accounts payable, accounts receivable, reporting, reconciliation of control accounts, tax compliance and functions relating to the maintenance of a complete and accurate general ledger.
    Key Responsibilities/Accountabilities

    Support financial management
    Accountable for transactional financial data and information integrity through gathering, analysing, interpreting and reporting of financial information.
    Review transactional financial data and information integrity to ensure they accurately reflect the operating results of the business.
    Analyse and interpret data in order to provide financial management information to business stakeholders for decision making.
    Prepare and process all accounting journals and verify that supporting documentation to journals is available.
    Analyse and motivate for approval expenditure and in line with supporting documentation. Identify deviations from policy and escalate to finance manager.
    Perform a reasonability test on statutory payments due and verifying records against transactional information by performing calculations using specific formulae and procedures
    Provide relevant reports and insights on all financial management activities
    Compile monthly financial reports (and business results) and provide relevant commentary.
    Compile ad hoc financial reports (and business results) and provide relevant commentary.
    Prepares balance sheets, income statements, other reports and insights to summarise and interpret current and projected financial position and performance.
    Contribute to the budget, revised estimate, forecast and actuals by collecting all the relevant information from the relevant parties and ensuring validity, accuracy and completeness of financial information in the general ledger.
    Be a trusted advisor to the business
    Provide assistance in the budget and revised estimate, forecast and actual processes.
    Support the business finance teams in creating a finance partnership.
    Obtain an understanding of the business environment and processes which are being supported in order to add value and allow for appropriate decision making to occur.
    Provide assistance in the gathering of financial and non-financial information to support the relevant finance line manager.
    Manage stakeholder expectations appropriately
    Monitor risk and ensure compliance
    Enforce the group guidelines and policies around financial management and financial control.
    Ensure that all risk issues are managed properly, and incidents are reported timeously with all relevant stakeholders.
    Partner and comply with relevant risk and compliance regulatory frameworks for all finance activities.
    Ensure reputation and business risk is managed.
    Ensure that mandatory compliance training in finance is driven effectively.
    Assess the effectiveness of financial controls throughout the group and advise/escalate where there is misalignment by ensuring adherence to policies and controls and reviewing and testing the internal financial controls processes by performing sample tests on some IFC controls to check if they are operating as per framework
    Assist in balance sheet substantiation of all balance sheet accounts.
    Provide technical accounting support for finance and business units
    Contribute to the preparation of the annual financial statements
    Responsible for financial audits in the group
    Direct, monitor, manage and support the team in delivering on agreed performance and strategic goals
    Participate in departmental goal.
    Proactively drive own development plans.
    Direct, monitor and support your team in delivering agreed performance goals
    Undertake all functions associated with confirming recording and payment of both internal and external vendors
    Ensure that all payments are recorded, authorized and properly paid in accordance with Bank Policies, tax guidelines and in a timely manner.
    Responding to payment queries in a timely manner
    Preparation of payment runs in the system.
    Processing of foreign currency payments.
    Processing of staff claims for payments.
    Ensure secure and appropriate filling for all documents and vouchers.
    Preparation of supplier payment reconciliations

    Preferred Qualification and Experience

    First Degree in Finance and Accounting
    3-4 Years Experience in a financial institution
    CPA (K)/ACCA
    Working knowledge of accounting software. (Knowledge of SAP, NBOL, Model Bank (T-24).)

    Apply via :

    careers.peopleclick.eu.com

  • Medical Representative

    Medical Representative

    Job Description

    We are looking for an experienced sales professional who will be responsible (directly or indirectly) for achieving sales targets and promoting our products to medical practitioners and allied health care professionals; for a specific account, product or a given territory.

    Accountable for achieving agreed sales, productivity and performance targets within agreed budgets and timescales.
    Have a deep understanding in the respective area and priority products.
    Maintain and enhance knowledge of products, product strategy, positioning, key messages, programs, company developments, customers, and competitors.
    Achieve agreed contact, coverage and frequency targets through various communication channels.
    Ensure customer satisfaction and best in class customer relationships.
    Ensure the accurate and timely completion of all reports.
    Handle enquiries and complaints quickly and professionally and in accordance with company procedures.
    Contribute positively to the Sales and Marketing team through co-operative relationships & collaborative efforts to achieve team and company objectives.
    Follow all adverse events guidelines, and Code of Conduct Guidelines as promoted by Novartis.
    Demonstrate Behavior in accordance with Novartis code of practice.

    Minimum Requirements

    Healthcare Science professional OR equivalent education, training and experience.
    Strong negotiation and analytical skills.
    3-4 years relevant experience.
    Excellent communication, interpersonal and negotiation skills.
    Proficiency in MS Office suite.
    Knowledge of the Coastal region is an added advantage.

    Apply via :

    sjobs.brassring.com

  • Regional Sales Manager-Kimathi

    Regional Sales Manager-Kimathi

    Your time is now to be your exceptional best at Old Mutual!

    Job Description

    KEY TASKS AND RESPONSIBILITIES

    Accountable for delivery of business plan targets including Revenue, Persistency, Productivity and Business Mix
    Acquisition of new clients for Retail, Corporate and SME
    Recruitment and retention of Sales Managers and Financial Advisors for both Tied and IFA channels
    Strategic thinking, identification and organise for events and meetings that will create prospecting platforms for Financial Advisors
    Monitor competitor activity and advise the business on opportunities/threats that are presented by such activities.
    Retention of existing clients to ensure commercial viability of existing portfolio
    Accurately and timely generate productivity reports
    Enforcement of performance management processes as specified by the business
    Ensure regulatory compliance including Advisor certification for COP

    Skills And Competencies

    Decision Making
    Interpersonal skills
    Good Communication skills
    Client Focus

    Qualifications , Knowledge & Experience

    Appropriate use of interpersonal styles and communication techniques to gain commitment from others.
    Ability to apply analytical, integrative, lateral and systematic thinking skills.
    At least 3-4 years sales experience
    Degree in Business Related Course
    Sales experience will be an added advantage

    Apply via :

    oldmutual.wd3.myworkdayjobs.com

  • Water Treatment Specialist

    Water Treatment Specialist

    Job Group 6
    Terms of Service: Permanent and Pensionable
    Reports To: The Principal Civil Engineer
    Duties and Responsibilities

    Reviews Designs of Water Treatment Plants, its Associated Processes and Technologies.
    Reviews the Designs, Planning, Coordination and Management Wastewater Treatment and Disposal Processes from the Water Treatment Plant.
    Assists in the Preparation of Tender Documents; Ensures that BOQs and Scope of Works are consistent with the designs for WTP.
    Provides supervision and technical assistance in the implementation of the designs.
    Provides training and technical assistance to QA/QC for tendered works on treatment plants.
    Coordinates the preparation of Operation and Maintenance Manuals for new and rehabilitated WTP and WWTP.
    Coordinates field Operations Specifically by Conducting and managing the field/site visits and detailed assessments of the Water Treatment Plants in operation;
    Conducts Technical Audits of water treatment plants and operating practices.
    Prepares Operational and Maintenance Plans/Schedules, Coordination and Execution of Planned Maintenance for Water Treatment Plants, its Processes, the Associated Terminal Reservoirs/Tanks, etc.
    Manages the Materials and Chemicals Stores Associated with Water Treatment Plants.
    Supervises the Day-to-Day Operation and maintenance of Water Treatment Plants including coordination of Dosing of requirements for Water Treatment Plant Processes.
    Supervises the Water Sampling, Water Quality (WQ) Testing, Recording and Analysis of WQ Results, for both Influent and Effluent to meet the required the Government of Kenya standard and the Preparation of all Outputs to meet Internal and External needs (Regulatory and Other).
    Liaises on behalf of CWWDA with Relevant Government Offices as required including all relevant Regulatory Bodies, and Functions.
    Maintains a continued compliance with OSHA standards.
    Carries out Treatment Plant Performance Analysis and Reporting.
    Prepares Operating budget for the Operation and Maintenance of the Water Treatment Plant including Chemical Budget; Chemical Cost; Labour Cost; Equipment Costs; Flow, Chemical, Control and Electronic Devices, etc.).
    Carries-out additional but related tasks assigned by the Agency.

    Requirements

    A First Degree in Civil or Chemical and Process Engineering with 5 years of experience in Water Treatment Plant Operation and Maintenance (with Minimum Daily Water Production Capacity above 30,000 m3/day).
    Experience in WTP Design and Construction Project Management as a member of a Contracting Authority.
    Willing to stay in Mombasa to Supervise the Design and Construction and Operation of the Water Treatment Plant for a minimum of 3-4 years after completion
    Registered by the Engineers’ Registration Board of Kenya and be a corporate member of the Institute of Engineers of Kenya.

    Interested candidates are required to submit their application letters and attach their current Curriculum vitae that contains details of their qualifications, experience and positions held relevant to this role.Should also include day and evening phone numbers, email address as well as names and address and telephone numbers of three professional referees.Applicants can either email their applicationsto email address info@cwwda.go.keor send the applications to;The Chief Executive Officer
    Coast Water Works Development Agency
    P.O. Box 90417 – 80100
    Mombasa.Physical Address: Mikindani Street, Off Nkurumah Road (MSA)Or hand deliveredto be received on or before 17th May 2021 by 4.30 pmPoints to NoteAll shortlisted candidates must meet the provisions of chapter six of the constitution of Kenya. In regard to this, the candidates should obtain clearance certificate from:Only shortlisted candidates will be contacted, and canvassing will lead to automatic disqualificationCoast Water Works Development Agency is an equal opportunity employer and women and persons with disabilities are highly encouraged to apply.

    Apply via :

    info@cwwda.go.ke

  • Manager, Technology Governance, Risk and Compliance 

Team Leader, Trade Operations

    Manager, Technology Governance, Risk and Compliance Team Leader, Trade Operations

    Job Purpose
    As part of the Engineering Control team and working closely with the IT Information Security team, support in managing all aspects of Technology governance and compliance framework in Stanbic Bank Kenya. This includes accountability for regulatory compliance, ensuring full alignment with the requirements of Risk, Audit, Legal and Compliance, and conformance to Group Technology standards.
    Key Responsibilities/Accountabilities
     

    Build Regulatory Compliance Understanding

    Ownership of the IT regulatory compliance framework.
    Working closely with the Legal, Compliance and Risk teams and external experts where necessary, maintain an up to date view of relevant regulatory requirements.
    Working with Legal and Compliance to ensure that any regulatory reporting requirements, for example in response to a breach, are well understood.
    Implement and manage processes to ensure compliance.

    Own and Implement IT Policies and Procedures

    Own all country IT policies, ensuring alignment with Group IT and manage the ongoing review and adoption by the various stakeholders.
    Ensure IT policy documents are reviewed in line with governance and regulatory requirements.
    Ensure processes are in place to monitor, and where appropriate, report on compliance.
    Ensure online access to relevant and up to date IT policies and procedures

    Third Party Risk Management

    In collaboration with other key stakeholders within the Engineering unit, implement the Third Part Risk Management framework.
    Ensure Third Party Risk Assessments are conducted in conjunction with Procurement team and other key stakeholders.

    Operational Governance and Risk Management

    Help define and manage the governance framework within the Engineering Operating model.
    Undertake Risk and Control reviews for all the Technology functions within the Engineering unit
    Support the Head of Engineering Control in the preparation of documentation for various governance committees and help manage actions as required.
    Facilitation of the Information Risk Remediation plan and Risk Control Self
    Assessments (RCSA) in collaboration with all the risk functions.
    Oversight and management of internal and external audit processes as required.
    Provide IT Governance and Compliance input into projects and initiatives
    Ensure audit findings are adequately monitored and addressed.

    Preferred Qualification and Experience

    A Bachelor’s degree in Information Management or Computer Science or Data Governance or Information Security
    Total number of years’ experience: 3 – 4 years in similar role
    Other Minimum Qualifications, certifications or professional memberships
    • Certified Information Systems Auditor
    • Certified Information Systems Security Professional or Certified Security Analyst
    Working within an information or data governance function with two years’ experience leading a data and/or security governance programme.
    Demonstrated knowledge of data governance practices, business and technology issues related to management of enterprise information assets and approaches related to data protection.
    Sound knowledge of industry-leading data quality and data protection management practices.
    Practical experience in the implementation of IT policies and procedures.
    Experience in the monitoring of IT risk and security controls to ensure compliance and business cyber-resilience.
    Experience liaising with Internal Audit and other oversight units on enforcing compliance with company policies and best practices.
    A good understanding of information management practices including information lifecycle management, data modelling, master data management and the conduct of business audits and requirements gathering.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Internal Auditor

    Internal Auditor

    Job Description
    Caritas Microfinance Bank is the fastest growing Micro Finance Bank in Kenya whose vision is ‘The Household Bank that Adds Value to All’. As part of our expansion strategy, we are seeking competent and qualified staff to fill the following position:
    To plan and carry out specific audit exercises on Bank’s operations in an efficient, economical, and effective manner in conjunction with the Audit Manager to ensure that bank’s operations are carried out as per the laid down bank policies and procedures, regulatory guidelines and within other legal framework.
    Responsibilities

    Participate in preparation of risk based annual plan and preparing audit programs for audit 
    Developing the appropriate audit tests to achieve the desired audit objectives for each assignment and obtaining well documented audit evidence and audit 
    Ensuring performance of quality audits and production of timely internal audit reports with practical and agreeable corrective 
    Tracking of audit issues implementation and follow 
    Carryout special audits and/or investigations and other special assignments as may be required by management from time to 
    Evaluating adequacy of enterprise risk management framework and recommend for areas of 
    Consistency of adherence to and effective application of established Internal Audit systems (polices, processes, procedures & tools) to achieve optimal efficiency and cost 
    Carry out analytical reviews of the root-cause of the common/ recurrent audit findings and disseminate alerts and solution 
    To perform any other duty as assigned in line with the organization goals and

    Minimum Qualifications and Experience

    University degree preferably in Accountancy, Finance or Business Administration
    Qualified as CPA(K), ACCA or 
    Banking professional qualifications is an 
    CISA qualification will be an added advantage
    3-4years’ work experience in Internal Audit department in a Financial institution

    Interested candidates who meet the criteria above are encouraged to send their application letters and detailed CVs to:Email: recruitment@caritas-mfb.co.keKindly indicate the position title on the subject line when applying Closing date for application 27th April 2021Only shortlisted candidates will be contacted.

    Apply via :

    recruitment@caritas-mfb.co.ke