Jobs Kenya

Job Experience: Experience of 3 – 4 years

  • Human Resource Assistant

    Human Resource Assistant

    DUTIES AND RESPONSIBILITIES

    Responsible for assisting with the day-to-day operations of the Talent and HR functions and duties, particularly in recruitment, onboarding, customer service, administration, records management, and HR compliance.
    Maintain HR documentation, prepare and maintain records. Maintain up-to-date records of employee status, benefits, certification, job function, terms of employment, and tenure in our HR system.
    Create and maintain employee files, both electronic and physical.
    Oversee various HR functions such as pay & benefits, recruitment, onboarding, evaluation, training & development, etc.
    Offer department managers support with their HR needs.
    Support hiring managers in recruitment administration tasks such as scheduling interviews, carrying out reference checks, and marking and assessing assessments.
    Support Staff confirmation, Disciplinary, promotion, and separation processes, including requisite HRMIS management and pension administration.
    Complete termination paperwork and exit interviews.
    Manage staff performance and participate in annual appraisals.
    Assist in conducting Human Resource Department mini audits and submitting preliminary reports.
    Assist in the training and development process.
    Maintain personal files and documentation, prepare staff correspondence letters, and ensure statutory regulations are followed.
    Ensuring timely renewal of contracts and agreements.
    Responsible for staff welfare, like team bonding activities and staff engagement initiatives.
    Assist in preparing monthly payroll in liaison with the accounts department.
    Any other duties that may be assigned from time to time.

    QUALIFICATION, EXPERIENCE, SKILLS, AND TRAITS

    CHRP, Diploma or bachelor’s degree in Human Resources, Psychology, or any other related qualification.
    3 – 4 years’ experience of working experience with at least 1 year experience in a busy startup or innovative organization that cares deeply about people development.
    Ability to grow with the organization and truly connect to the company’s mission of developing leaders and innovators.
    Excellent interpersonal and communication skills.
    A keen sense of thoroughness and an eye for detail.
    Ability to prioritize and effectively complete assigned tasks.
    Ability to understand and carry out instructions.
    Computer literate with good working knowledge of MS Office.
    Ability to report to work by 7.00 am except on Sundays.
    A team player, proactive, creative, and a problem solver.
    Open and pro-active team player, building trust and credibility.
    Ability to navigate with agility within a matrixed organizational structure.

    Apply via :

    nel.com

  • Business Development Officer (EMC)

    Business Development Officer (EMC)

    Job Purpose:
    Reporting to the Head Of SMEs & Alternate Channels, the role holder will be responsible for developing assigned channel(s), growing regional presence & diversifying product portfolio to provides sales related support to the assigned distribution channel(s) and direct business with an aim of growing the revenue and number of customers within the emerging consumer segment.

    Key responsibilities:

    Sourcing of business opportunities for EMC business.
    Manage relationships with clients, intermediaries and partners.
    Participate in conducting market intelligence and initiate proactive and reactive business growth and retention initiatives.
    Assist Head of SMEs & Alternate Channels to gather marketing intelligence and statistics to facilitate development of strategies to give the company a competitive advantage in Micro insurance space.
    Participate in product development lifecycle.
    Follow up on incentives for channels to ensure they are correctly processed and paid on time.
    Adhere to sales tools uptake and usage for channel growth,reporting and management.
    Diversify emerging consumers product portfolio to meet risk protection & investment needs of target consumer segments.
    Create and manage and retain winning partnerships with key product delivery stakeholders
    Manages relationships with the channel clients and intermediaries
    Manage sales costs to ensure profitability
    Ensure the credit policy for the company is adhered to
    Ensure retention of clients, intermediaries and partners as per segment targets
    Perform any other duties as may be assigned from time to time. 

    Knowledge, experience and qualifications required:

    Bachelors’ degree in a business related field
    Professional qualification in Insurance (ACII, AIIK) an added advantage
    COP Compliant an added advantage.
    At least 3-4 years experience in the financials sector and an added advantage in the insurance industry and in sales and business development position

    Technical/ Functional competencies:

    Knowledge of insurance regulatory requirements
    Knowledge of insurance products
    Sales and marketing management skills

    Apply via :

    britam.taleo.net

  • Data Protection & Privacy Technologist

    Data Protection & Privacy Technologist

    The Position 

    As the Data Protection and Privacy Technologist, your primary mission would be to: 

    act as system owner for our two primary data protection platforms (OneTrust, and Proofpoint) with an emphasis on configuring user roles and establishing workflows.
    Partner in developing solutions to improve the use of technology at Mercy Corps to ensure the highest standards of data protection and privacy.
    play an active role in developing data protection and privacy throughout the organization. We are looking for a skilled technologist with an entrepreneurial spirit who wants to help our team grow and define their role.
    contribute to compliance frameworks such as CIS or Microsoft Purview and make appropriate enhancements or troubleshoot technical issues as needed.

    As a member of DPP, you will help the team think strategically about the roles that technology can play in making data protection and privacy actions easier for staff including leveraging the potential of Microsoft tools such as PowerApps to facilitate responsible data practices for country teams.

    Essential Responsibilities 

    Act as system owner for OneTrust, Proofpoint, and contribute to compliance frameworks in M365. 
    Maintain DPP’s PowerBI dashboard and help create new dashboard products to help prioritize DPP’s work.
    Develop, implement, and maintain data protection-related policies, procedures and associated training plans for a range of software (examples include Ona, Commcare, PowerBI, and messaging apps).
    Serve as a subject matter expert and provide internal consulting to teams who are building their own technical workflows or bespoke applications. 
    Perform privacy impact assessments on new technologies.
    Provide direction and guidance for implementation of best practices as they pertain to data protection and privacy technology.
    Analyze Data Protection and Privacy needs of the organization, particularly at the regional level, and identify opportunities for improvement. 
    Provide stakeholders with accurate, timely and relevant information to enable informed decisions.
    Lead or co-lead regional working group meetings, trainings and other calls with DPP.
    Create or co-create responsible data program materials, documentation and templates.

    Minimum Qualification & Transferable Skills 

    Bachelor’s degree in a related field (Information Security, Computer Science, Law, Cybersecurity or equivalent)
    4+ years of project management, stakeholder management, and business analysis in IT, compliance, cybersecurity, or related field.
    3+ years of demonstrated experience with data protection, privacy or responsible data activities, or data management, preferably with a compliance focus or in a humanitarian context.
    Experience with digital security awareness topics and best practices and/or implementing regulations such as GDPR, NDPR, CCPA, HIPAA or frameworks such as NIST, ISO, etc.
    Experience working in a diverse global organization. Humanitarian experience is preferred
    Experience creating and maintaining dashboards in Power BI is preferred.
    IAPP certification or similar is preferred. 
    Experience with GSuite (Google) and Microsoft 365 is preferred.
    Fluency in English is required. Fluency in Spanish, Arabic, or Asian languages is strongly preferred.
    Effective written and oral communication and the ability to present technical material to a wide variety of audiences, including non-technical audiences. 
    Be able to run working groups and meetings in an entirely online environment. As a remote team, the ability to connect online and build consensus with each other and with stakeholders to help drive change is critical. 
    Be detailed oriented and well organized.
    Prioritize communication, collaboration, and teamwork. 

    What makes an ideal candidate?

    Our work spans the domains of technology, legal, compliance, and training: everybody on the team contributes something unique. We are looking for self-motivated people who prioritize collaboration and who are willing to take on new challenges. You may not have in-depth experience in every single thing on our list, but you are willing to learn and can make a clear case for how your experience is a good fit and provide examples of successfully taking on new technical or compliance challenges. This is a growth position, and we want to invest in someone who can contribute to humanitarian data protection over the long-term. Examples of our current projects include Mercy Corps’ Responsible Data Toolkit or the Data Protection and Privacy Guides. 
    Other helpful skills include successful project management experience and the ability to manage multiple projects simultaneously. A strong background in IT management and privacy; demonstrated experience applying security or privacy practices to ICT4D programs or data analysis pipelines.

    Apply via :

    jobs.jobvite.com

  • Banker, Universal – Naivasha Branch Administrator, Legal

    Banker, Universal – Naivasha Branch Administrator, Legal

    Job Purpose:

    To take demand from Personal & Private Banking and Business & Commercial Banking customers (including Private and Prestige segments) and SE Lifestyle customers for any banking matters ranging from product questions to customer account activities, as well as personal and business account opening, whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the customer within product and legislative (e.g., FAIS) parameters.

    Key Responsibilities:

    Sales;

    Conducts a thorough financial needs assessment and recommends the most appropriate products and services for Personal & Private Banking and Business & Commercial Banking customer’s immediate and future financial needs at the branch.
     Identifies and refers sales leads to other stakeholders including, Vehicle and Asset Finance (VAF), Digital Channel, Card, Home Loans and others.
     Provides input into the marketing plan and campaigns targeted at increasing Personal & Private Banking and Business & Commercial Banking sales revenue.
     Conducts and drives campaigns at branch, targeted at BCB & P&PB customers.
     Acquire and open new BCB & P&PB accounts according to customer needs.
     Collaborate with Voice Branch to Cross sell additional products and services to existing and new BCB & P&PB Clients.
     Provides the following services to BCB Customers:

     Identify leads for BCB product offerings that meet the financial needs of walk-in business customers to be referred to Enterprise Direct.

    Customer Service.

    Attends to BCB & P&PB customer service requests and refer requests outside of scope to the relevant area for example: Enterprise Direct; Home Loans; VAF, and follow up on the query resolution in order to provide feedback to the customer.
     Engages with priority clients on a re-active basis as required and ensure that the client need is addressed appropriately by either attending to the request or handing it over to the relationship manager.
     Provides the following service to P&PB Customers:

     Conducts customer on boarding for P&PB Clients as per defined processes for new accounts and explain credit loan facility options and qualifying criteria to customers.
     Attends to P&PB customers on the overflow of customer service requests.

     Provides the following services to Enterprise Banking customers:

     Assists with customer service queries e.g. transfer, amend and close accounts when requested by customers according to defined procedures.
     Proactively promotes the adoption and drive awareness for digital banking channel and Enterprise Direct.

    Lending & Risk Management:

    Identifies and manages business risks from both a customer and bank perspective by ensuring that appropriate control mechanisms are in place to minimize risk exposure. Example cheque confirmations or verifying signatures.
     Conducts Know Your Customer (KYC) for BCB & P&PB Clients as per defined guidelines in order to minimise fraud. Reports identified fraudulent incidents immediately.
     Provides the following services to CHNW customers:

     Guides P&PB in the completion of credit application information requirements for example balance sheets as part of the application process
     Captures and process scored credit applications for P&PB Clients within the confidential limit of authority and Behavioural Risk Indicator (BRI) scores and notify customers regarding the approval or decline of credit loan facilities.
     Informs customers of their terms and conditions of credit approval in accordance with the requirements in Standard Bank’s policies as well as the Code of Banking practice.
     Actions credit violations reports daily as per laid down procedures for personal lending

     Provide the following services to BCB Customers:

     Creates profile on the credit workflow system for Enterprise Banking walk-in customers with lending needs so as to assist Enterprise Direct in the credit application process
     Conducts physical verification and call reports on Enterprise Banking customers so as to assist Enterprise Direct in the credit application process.

    Legislative, Compliance & Governance:

    Complies to the following:

     Regulations and legislation that specify the identification of customers and related record keeping.
     All applicable local legislative requirements in terms of credit granting, consumer engagement, customer treatment and corporate governance.
     All internal risk related policies and guidelines.

    QUALIFICATIONS
    Minimum Qualifications

    Type of Qualification: Degree from a recognised university
    Field of Study: Not applicable

    Experience Required

    Client Coverage
    3-4 years Proven successful sales track record in sales and service across Personal and Business Banking. Extensive branch and bank product knowledge will be an added advantage.

    ADDITIONAL INFORMATION
    Behavioral Competencies:

    Adopting Practical Approaches
    Articulating Information
    Challenging Ideas
    Convincing People
    Exploring Possibilities
    Following Procedures
    Generating Ideas
    Making Decisions
    Producing Output
    Providing Insights
    Showing Composure
    Understanding People

    Technical Competencies:

    Application & Submission Verification (Consumer Banking)
    Banking Process & Procedures
    Client Acceptance & Review
    Customer Understanding ( Consumer Banking)
    Processing
    Product Knowledge (Consumer Banking)

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Senior Relationship Officer – Chama Banking – Kitengela Senior Relationship Officer – Chama Banking – Kengeleni Senior Relationship Officer – Chama Banking – Moi Avenue Senior Relationship Officer – Chama Banking – Nakuru Senior Relationship Officer – Chama Banking – Mtwapa Senior Relationship Officer – Micro Senior Relationship Officer – Micro – Tom Mboya Senior Relationship Officer – Micro – Biashara Street Senior Relationship Officer – Micro – Kengeleni Senior Relationship Officer – Micro – Kitengeleni Senior Relationship Officer – Micro – Likoni Senior Relationship Officer – Micro – Limuru Senior Relationship Officer – Micro – Mtwapa Senior Relationship Officer – Micro – Rongai Senior Relationship Officer – Micro – Ruiru Relationship Officer – Chama Banking – Thika Relationship Officer – Chama Banking – Mtwapa Relationship Officer – Chama Banking – Kitengela Relationship Manager – Chama Banking – Biashara Street Relationship Manager – SME (Segment Head) Relationship Manager – Micro (Segment Head) Sales Agent – Life and General Insurance

    Senior Relationship Officer – Chama Banking – Kitengela Senior Relationship Officer – Chama Banking – Kengeleni Senior Relationship Officer – Chama Banking – Moi Avenue Senior Relationship Officer – Chama Banking – Nakuru Senior Relationship Officer – Chama Banking – Mtwapa Senior Relationship Officer – Micro Senior Relationship Officer – Micro – Tom Mboya Senior Relationship Officer – Micro – Biashara Street Senior Relationship Officer – Micro – Kengeleni Senior Relationship Officer – Micro – Kitengeleni Senior Relationship Officer – Micro – Likoni Senior Relationship Officer – Micro – Limuru Senior Relationship Officer – Micro – Mtwapa Senior Relationship Officer – Micro – Rongai Senior Relationship Officer – Micro – Ruiru Relationship Officer – Chama Banking – Thika Relationship Officer – Chama Banking – Mtwapa Relationship Officer – Chama Banking – Kitengela Relationship Manager – Chama Banking – Biashara Street Relationship Manager – SME (Segment Head) Relationship Manager – Micro (Segment Head) Sales Agent – Life and General Insurance

    JOB DESCRIPTION

    Recruitment of new Chama’s and individual customers.
    Deposit mobilization both from chamas, Sacco’s, different entities and individuals.
    Appraise loan proposals for Chamas and Saccos customers and submit for review, approval and disbursement.
    Customer portfolio management.
    Maintaining quality loan book.
    Attending to Chama and Sacco meetings to cascade bank products and services.
    Cross-selling of other bank products and services.
    Liaison with the communities including barazas to bring Rafiki bank brand awareness.
    Respond to queries related to Chama & Sacco business and timely resolving of customer issues.
    Offering good customer service to all clients.
    Any other official duties that may be assigned from time to time.

    KEY COMPETENCIES, SKILLS, QUALIFICATIONS AND EXPERIENCE

    Bachelor’s degree in a business a related field or equivalent.
    3-4-years’ experience.
    Good product knowledge
    Interpersonal skills
    Negotiation skills
    Integrity
    Confidentiality

    go to method of application »

    Interested candidates are requested to send their cover letter and CV to hr@rafiki.co.ke quoting the position applied for and Location on the e-mail subject on or before 22nd August 2023 at 5:00pm.Note: “Only shortlisted candidates shall be contacted”

    Apply via :

    hr@rafiki.co.ke

  • Estate Maintenance Supervisor

    Estate Maintenance Supervisor

    Fourways Junction Estate is a premier integrated community along Kiambu Road offering a safe environment that enhances the quality of life and stakeholder property value. We are looking for an Estate Maintenance Supervisor who will be in charge of the maintenance of estate infrastructure & projects.

    He or she will ensure all projects run on time and according to project plans. The right candidate will be accountable for quality control and ensuring costs are within the overall project management and budgets.

    Duties and responsibilities

    Prepare the works program to ensure that maintenance works are completed on time
     Timely and accurate preparation and update of the Bills of Quantities & drawings
    Keep track of all projects to ensure they adhere to the work program timelines and budgets
    Prepare & present site reports
    Project monitoring – overall project cost analysis and tracking
    Work measurements and final accounts preparation
    Quality control as per the recommended/required standards and specifications
    Coordinate and ensure materials are procured, and labour requirements met adequately
    Manage and supervise the plumber and electrician and all other subcontractors
    Keep records of labour and wages of subcontractors
    Develop materials and labour schedules
    Preparation of material and labour estimates

    Qualifications, skills, and experience

    A degree/higher diploma in building and construction, civil engineering or equivalent
    At least 3 years’ experience in building construction or civil engineering
    Knowledge of Archi-Cad/Auto- Cad
    Excellent project management skills
    Effective planning & organization skills
    Experience supervising a team

    If interested, send your CV to Fanisi HR Solutions Ltd at jobs@fanisi.net under the subject Estate Maintenance Supervisor by end day 20th August 2023. Only shortlisted candidates will be contacted.

    Apply via :

    jobs@fanisi.net

  • Legal Assistant

    Legal Assistant

    Job Purpose

    Managing the Legal Risks that the Company would face, ensure that they are ameliorated and resolved as required by the law and to protect and defend the interests of the Company at all times;
    Providing legal representation, advice, counsel, and opinions in all areas of law affecting the Company, including compliance and legal regulatory issues;
    Keeping a follow up on all the cases allocated to the office in which the Company is a party to ensure quick and optimal resolution for the company;
    Advising the Company, its management and other employees in the course of their work for the company;
    Undertaking legal review of and advise the company upon important legal documents, agreements, policies and procedures;
    Providing legal advice regarding all legal matters involving regulators, complainants or other parties;
    Performing other projects and duties at the request of the Legal Counsel/ Head of Legal as assigned.

    Requirements
    Legal Advice.

    Ensuring that all statutory and regulatory requirements are properly complied with.
    Offering legal guidance
    Legal research, analysis and preparation of legal opinions on matters assigned.

    Contracts.

    Actual generation and drafting of clauses in agreements in line with the needs and requirements of the company.
    Ensuring that the company’s interests are protected in contracting.
    Ensuring that the contracts/agreements are acceptable and not entirely one sided by negotiating clauses.
    Checking and ensuring that important clauses in all contracts have been included
    Preparing addendums amending, correcting or extending validity of contracts.
    Attendance of contract negotiation meetings.
    Commenting on contracts in tender documents and suggesting changes.
    Scrutiny of all securities provided by Buyers to the company to secure credit such as bank guarantees.

    Dispute Resolution/Cases

    Receiving and acting upon court summons, pleadings and demand letters served upon the company.
    Keeping a diary of all cases that are in court and when they are coming up for hearing.
    Ensuring that all documentary and other evidence is well preserved and stored, all files are in place and well updated and coordinating the entire litigation process.
    Making quarterly litigation reports to the Head of Legal on the progress of the matters.
    Approval of court pleadings before they are filed in court.
    Appearing as a witness for the Company where requested by Legal Counsel/ Head of Legal / Management
    Preparation of witnesses for hearing- pre trial briefing with the lawyers.
    Accompanying of witnesses to court.
    Arranging and attending strategy meetings with the lawyers on how to proceed.
    Follow up with lawyers on the progress of court matters.
    Negotiating out of court settlements in the best interest of the Company
    Minimizing litigation through proactive strategy on cases closure and closing cases at the least pain to the Company

    Debt Collection

    Assisting business in the drafting and issuance of demand letters
    Attendance of LCC meetings
    Following up debtors to pay up debts, working out payment terms with debtors and actual collection of debt
    Advise to the LCC on collectability of debts
    Update to Head of Legal on progress / need to instruct external lawyers

    Property matters

    Assistance in the drafting of letters of offer in the acquisition of leases.
    Perusal and confirmation of the terms of the conveyancing documents prepared by external lawyers.
    Ensuring that the company’s interests are properly secured for example by registering mortgages and charges over properties where advance payments are paid such as advance rents for leased properties.
    In disposal of properties, advise to the company on the process, legal requirements and documentation.

    Personnel matters

    Advise to the Company on labour and employment issues.
    Advise to the company on staff disciplinary matters.
    Advise to the Human Resource Manager on compliance with the current Employment Act 2007, Work Injury Benefits Act, Retirement Benefits Act among other laws that may touch on employment.
    Advise to the Company on the interpretation, implementation and adherence to the Human Resource Manual and Policies.

    Retirement Benefits matters

    Advise to the Company on retirement benefits matters, the law etc
    Participation in the operations of the retirement scheme
    Advise to the company on management of the scheme

    Job Knowledge, Skills & Experiences:

    Admitted to the bar
    Should have 3 to 4 years of work experience after admission
    Ability to work independently
    Demonstration of creativity and initiative in attending to tasks
    Capacity for identifying potential legal problems and designing legal solutions

    Apply via :

    apply.workable.com

  • Team Leader, Global Markets Operations and SBG Securities Operations Officer, Asset Management Operations Manager, Reconciliations

    Team Leader, Global Markets Operations and SBG Securities Operations Officer, Asset Management Operations Manager, Reconciliations

    Job Purpose 

    Provide strong management and operational support to the Manager, GMO & SBGS Operations by taking responsibility of driving and coordinating best quality client service standards, in alignment with the strategic direction of the organization to achieve business goals alongside Client value and relationship management. The job holder will be charged with the responsibility to develop and implement bank- wide standards that include: – 

    Driving a client-centric culture.
    Enhance the focus on client experience and implement collaborative action plans that support the identification, design and definition of value-based customer experience initiatives.
    Risk Management

    Key Responsibilities

    Efficient and Effective Delivery in business unit

    Understanding the overall Bank Strategy and how GMO & SBGS Operations – fits into the overall Bank’s strategy;
    Monitor work volumes and processes and continually recommend improvements and adaptations to existing systems, processes and structures to ensure current and future sustainability of quality service;
    Implement client instruction processing standards within GMO & SBGS department;
    Carry out supervisory responsibilities in accordance with bank’s policies and applicable guidelines;
    Keep abreast of best practices (locally and internationally) and make appropriate recommendations within the teams;
    Communicate job expectations to direct reports; planning, monitoring, appraising and reviewing job contributions to the wider Bank Strategy;
    Develops and implements tactical initiatives to reduce cost and ensures that budgets for the area are met;
    Ensures effective, efficient and optimal utilisation of the resources (human capital) to be responsive to competitive pressures, changing market conditions, client needs and business strategies;
    Analysing and converting client complaints and queries to service improvement initiatives.
    Effectively manage queries and complaints that are received within the units ensuring adherence to set service levels.
    Ensure appropriate procedures are followed for processing all transactions types within the units.

    Optimize the risk profile in the business units

    Identify the major risks faced by the units and apply existing controls to monitor and reduce exposure.
    Champion a high level of risk awareness in the unit aimed at upholding a high, risk culture amongst unit staff that fosters responsiveness, confidence, courage and doing the right things all the time (zero tolerance for non-adherence to Bank policies, procedures and guidelines;
    Inculcate a culture of “Get it Right First time” – zero errors and no customer complaints;
    Ensure the operational risk framework, standards and other risk principles are adopted by the units i.e. Risk and Control Self Assessments (RCSA’s), Key Risk Indicators (KRI’s), Business Continuity Management (BCM), Information Risk, IT Risk and Risk Assurance;
    Identify major risks affecting the unit and take necessary steps to measure, monitor and control accordingly noting to implement appropriate remedial action;
    Ensure compliance with approved limits and levels of authority;
    Limit potential losses to the bank by ensuring that laid-down processes and procedures are adhered to;
    Ensure all suspense and operational accounts under assigned units are reconciled at required frequencies and that reconciling items are dealt timely and correctly;
    Ensure that revenue recoveries are done in a timely manner for services provided;
    Ensure detailed analysis of incidents is conducted and remediation actions implemented to prevent recurrence;
    Review and evaluate internal controls and propose appropriate recommendations for any changes and/or enhancements to the existing control framework;
    Ensure agreed remedial actions adequately address internal control deficiencies and thereafter ensure regular follow up to ascertain execution and effectiveness;
    Ensure Satisfactory audit ratings and track to closure all action plans arising from risk assessments, ops risk reviews, internal and external audits and regulatory inspections to improve the control environment.

    Change Management and Continuous Improvement

    Support business process re-engineering to ensure that processes are lean, efficient, and effective through the elimination of non-value adding activities and identification of opportunities that support/drive the migration of transactions to economically viable alternative electronic delivery channels.
    Aid in identifying high impact projects/programs/initiatives within the line of business with a view to continuous improvement. 
    Ensure value adding assessments of projects/programs/initiatives are conducted to ensure identified risks are appropriately mitigated prior to the projects/programs/initiatives going live.

    Compliance Management

    Ensure that service standards provided for in the Banking Sector Charter are adhered to.
    Ensure implementation and adoption within assigned portfolio of all Compliance, Anti-Money Laundering and Sanctions related requirements contained in policies, procedures and processes. This includes monitoring and identifying any material compliance related breaches and escalating them to line management and the Compliance Office.

    People Management

    Ensure continuous evaluation of productivity of assigned staff is undertaken to determine optimal resourcing.
    Evaluate and manage the performance of direct reports to achieve a high standard of competence, motivation and service orientation, focusing on the development and retention of talent.
    Drives a performance management and career development culture through proactive coaching and mentoring of staff and motivating in regular team and one-on-one meetings to ensure optimal performance and minimise staff turnover rate. 
    Ensure succession plans are in place for within assigned units by ensuring appropriate training and development programs are implemented with a view to capacity building;
    Identify strengths and development areas and ensure that staff receive adequate training intervention aimed at ensuring staff are appropriately skilled to do their jobs.

    Stakeholder Management

    Builds and maintain credible and value adding relationships with stakeholders, including executives, peers, internal and external partners.
    Partners with unit manager and Business Heads to identify customer service expectations, agree SLAs and align to the Customer Value Proposition in order to deliver an appropriate client service
    Collaborates with other areas through continuous interactions to ensure that best practices are implemented, and a standard approach is followed.

    Reporting to various governance committees

    Provide relevant, accurate and timely reporting to senior management, governance committees and the regulator.
    Partner with business units to oversee the optimization of business processes to increase operational efficiency.
    Identify, implement and evaluate projects that have a medium to high impact on customer experience.

    Quality Management System in line with ISO Standards– ISO 9001:2015

    Ensure that the quality management system conforms to the requirements of the International and local Standards.
    Ensure that processes are delivering their intended output by monitoring at every stage in the value chain.
    Report on the performance of the quality management system and on opportunities for improvement.
    Ensure the promotion of exceptional client experience throughout the organisation.

    QUALIFICATIONS
    Minimum Qualifications

    Type of Qualification: First Degree 
    Field of Study: Business Commerce 
    Other Qualifications: ACI Certificate 

    Experience Required

    Business Support 
    Operations
    3-4 years
    At least three years of experience at middle/senior level management within a front-line function preferably Corporate Banking and Operations functions. Practical and deep knowledge of at least Global Markets or Stock Broking and must be fully conversant with its associated risks and process improvement concepts.

    ADDITIONAL INFORMATION
    Behavioral Competencies:

    Articulating Information
    Checking Details
    Documenting Facts
    Embracing Change
    Following Procedures
    Generating Ideas
    Interacting with People
    Interpreting Data
    Managing Tasks
    Meeting Timescales
    Producing Output
    Upholding Standards

    Technical Competencies:

    Data Analysis
    Data Management (Administration)
    Deal or Trade Life Cycles
    Exception Handling
    Local Market Knowledge
    Product and Services Knowledge

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Executive Assistant, Africa Regional Office

    Executive Assistant, Africa Regional Office

    Key Responsibilities:

    Provide administrative and programmatic support to the Regional Director Africa, and the Deputy Regional Director, Africa
    Manages Regional Director’s office systems, including data management and reporting and filing
    Screening of Regional Director’s internal and external communications
    Manage Regional and Deputy Regional Director’s daily calendar to coordinate various meetings
    Maintains the Regional Director appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel
    Receive, sorts, analyzes, and summarizes monthly/quarterly reports and maintains department records
    Organizes regular team meetings and conference calls/video-conferences, often over different time zones, including the preparation and distribution of documents
    Act as the initial contact person to the Director’s Office by responding promptly to questions from Senior Leadership Members
    Schedule and organise the Quarterly/bi-annual Country Office Review Meetings
    Takes minutes of regular team meetings and other meetings
    Requests the issuance of visas by contacting the appropriate Embassy and prepare supporting travel documents for Regional and Deputy Regional Directors
    Reconciles travel expenditures for the Director and Deputy Regional Director and submits them for authorization and payment
    Provide administrative support for the organisation of seminars, meetings, workshops, conferences, and training sessions organised through the Director’s office and in collaboration with the Office Manager
    Coordinate documentation to the Director’s office that requires signature.
    Identify appropriate opportunities to ensure the Director’s visibility and accessibility is maintained
    Follow strictly the confidentiality and sensitivity of Regional Director and Deputy Regional Director’s information related to BRAC International management
    Provide reception duties in collaboration with the Administration, Office, and Procurement Manager
    Undertake strategic projects on behalf of the Regional Director and the Deputy Regional Director
    Any other duty as may be assigned.

    Others (Safeguarding)

    Read, understand, practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action
    Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
    Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so.

    Educational Requirements:

    At least bachelor’s degree – Development studies/English/Business Administration or other relevant field

    Required Competencies

    Sound knowledge in Microsoft Word, Excel and PowerPoint E-mail and Internet
    Ability to prioritize and multi-task in a fast paced environment
    Ability to interface smoothly and effectively among variety of high level internal and external staff
    Proactive and independent
    Excellent interpersonal skills
    Time management skills
    Proficiency in written and verbal communication skills English

    Experience Requirements:

    3-4 years of experience in secretarial functions from any reputed organisation preferable in a multinational company or NGO.

    If you feel you are the right match for the above-mentioned position, please follow the application instructions accordingly:External candidates need to email their CV with a letter of interest mentioning educational grades, years of experience, current and expected salary at recruitmentafrica.bi@brac.netInternal candidates need to apply with their latest CV including all job assignments in detail with BRAC PIN and email to internal.bi@brac.netPlease mention the name of the position and AD# BI 42/23 in the subject bar. This is a national position and only Kenyan nationals are encouraged to apply.Only complete applications will be accepted and short listed candidates will be contacted.Application deadline: 15th September 2023

    Apply via :

    recruitmentafrica.bi@brac.net

  • Systems Engineer – Cybersecurity

    Systems Engineer – Cybersecurity

    Working at NTT

    ROLE AND RESPONSIBILITIES:

    Design, build, deliver, and operate Cybersecurity solutions to meet client requirements.
    Document the proposed technology solution.
    Document the statement of work along with all labor requirements.
    Work with the Client Manager to prepare the pricing format that will be supplied to the customer.
    Perform the actual solution design and prepare a parts-list outlining solution components/equipment to be provided.
    Develop and manage a proof-of-concept as such may be required.
    Engage all technical resources required for an accurate solution design.
    Document all deliverables and what constitutes a successful completion.
    Verify the proposal’s accuracy and sign off on the final documents to be presented to the client.
    Assist the Client Manager during the final presentation to the client as appropriate.
    Provide documentation for solutions delivered to clients.
    Work with project managers and other delivery teams to ensure that solutions provided to customers are delivered within specified timelines.
    Highlight risks, provide alternative options, and recommend quality solutions to specified problems.
    Where feasible, use automation to reduce delivery time and human intervention on repetitive tasks
    Act as subject matter expert on a variety of technologies within the enterprise Cyber security portfolio
    Guide on change management on change management when integrating solutions provided to customers
    Guide and/mentor junior engineers

    KEY SKILLS AND ATTRIBUTES:

    Design, implementing, administering, and strong troubleshooting experience on the following.
    Next generation enterprise firewalls (Cisco FTD, Checkpoint, Fortinet, Palo Alto), Network Access Controls (Cisco ISE, FortiNAC).
    Web Application Firewalls (F5), Web and Email Security Systems (Cisco WSA, ESA), Cloud Security Systems (Cloudgaurd,Prisma),SIEM/SOAR (FortiSiem,Cortex) will be an advantage
    Strong understanding of networking concepts, protocols, and architectures (TCP/IP, DNS, DHCP, VLANS, routing, etc.) Familiarity with network security technologies and solutions.
    In depth understanding of Zero Trust Network Access.
    Knowledge of network programmability and automation will be advantageous.
    Good understanding and appreciation of technical design and business principles
    Ability to create accurate diagrams and documentation for designing and deploying of Cybersecurity systems.
    Experience in carrying out security assessments and reporting/recommendation writing.
    Experience presenting solutions to technical and non-technical audiences.
    Experience in multi-vendor Security products and solutions and understanding of industry best practices.
    Demonstrate Client engagement skills.
    Previous experience in technical proposal writing
    Good analytical and problem-solving skills
    Good verbal communication skills
    Team player

    ACADEMIC QUALIFICATIONS AND CERTIFICATIONS:

    Bachelor’s degree in information technology or related field of study
    At least 3-4 years in the enterprise cybersecurity field
    Cisco Professional level Certification i.e., CCNP Security
    Expert level network security certification i.e., Checkpoint CCSE, Fortinet NSE7 (enterprise firewall), Palo Alto PCNSE
    DevOps certification and experience scripting and network automation will be an added advantage.
    Relevant industry standard certifications, (e.g. ISO 27001, SABSA, TOGAF, ITIL, COBIT, etc.) would be advantageous.

    Apply via :

    careers.services.global.ntt