Job Experience: Experience of 3 – 4 years

  • Bancassurance Officer 


            

            
            Credit Analyst 


            

            
            Internal Audit Officer 


            

            
            Network & Systems Support Officer

    Bancassurance Officer Credit Analyst Internal Audit Officer Network & Systems Support Officer

    Job Purpose

    Reporting to the Principal Officer, Bancassurance, the Bancassurance Officer will be responsible for overseeing the Bank’s bancassurance underwriting/operational functions as a way of streamlining service delivery and offering quality services to customers. He/she will provide quality underwriting outcomes for the business lines through effectively maintaining underwriting standards and providing quality client service. The ideal candidate must be multi skilled with ability to mentor and train junior underwriters.

    Key Responsibilities

    Oversee retail retention portfolio in line with business strategy.
    Monitor underwriting teams, performance and providing mentoring to achieve personal and department production goals.
    Identify portfolio risks resulting from client’s underlying business practices, underwriting investigations or fraud exposure.
    Coordinate with internal stakeholders to initiate marketing strategies and meet market penetration and business growth objectives.
    Receive cover requests either directly from customers or from the branches and advise on required documentation and/or data: collect relevant documents and data needed to underwrite an insurance cover as requested by client, branch or Bank.
    Confirm to the Bank’s Credit department that policies placed to cover borrowed facilities meet letter of offer conditions capturing the expiry dates, risk addresses, sums insured and other relevant details.
    Ensure safe custody of copies policy documents issued by the insurance company and dispatch duplicate to the client/branch.
    Manage customer service issues for the duration of cover.
    Report any claims notified and ensure settlement as per set out agreements.
    Provide premium payment reports to the insurers and request for business statements for reconciliation purposes.
    Management of Bancassurance Sales Executives by ensuring proper sales management.
    Provide competitive quotations to all customers promptly within the standards set.
    Membership management; additions and cancellations.
    Scheme set up, benefits set up and membership updates in the system
    Timely and accurate debiting of premium and cover conditions and that the documentation is in compliance with set standards and procedures.

    Qualifications and Competencies

    Holder of university degree in Insurance, Actuarial or any business related field from a recognized institution.
    Diploma in Insurance will be added advantage.
    Should have a minimum of at least three to four years’ relevant experience.
    Should have excellent oral and written communication skills.
    Should possess excellent interpersonal skills and ability to develop relationships with internal and external stakeholders.
    Should be confident, self-driven with strong negotiation skills.
    Should have good customer service orientation and commercial awareness

    go to method of application »

    Qualified and interested candidates who meet the above requirements should send their application in HARD COPIES quoting the title of the position applied for on the cover letter and envelope, together with detailed curriculum vitae, copies of certificates and the contact information of three referees to:The Head of Human Resources Consolidated Bank of Kenya Limited P.O. Box 51133 – 00200 NAIROBIAll applications should be sent through the above address ONLY, and received no later than 5.00 p.m. on Wednesday, 3 rd April 2024. Only selected candidates will be contacted.

    Apply via :

  • Sales Unit Manager – Mombasa 


            

            
            Head of Credit

    Sales Unit Manager – Mombasa Head of Credit

    Job Scope:

    Reporting to the Head of Payroll business, the job holder will ensure growth of customer numbers, retention, and maximum returns to the company by ensuring good customer service is rendered to the customers through timely loan processing and payments. Growth of Asset and quality Retail loan book in the branch through effective management of the Sales Agents. Ensure seamless procedures in Recruitment, Training and Performance management by ensuring optimal productivity of Sales Teams. Ensure optimal performance of the assigned Rural branches on loan sales, recruitment of new agents, retention, and retention of customers.

    Key Responsibilities:

    Growth of productive sales agents in line with the institution’s Strategy
    Growth of the Loan book through quality disbursements.
    Coordinating recruitment and training for Team leaders while ensuring optimal numbers for the branch. Ensure retention of the sales agents.
    Support in managing Sales Team productivity and performance monitoring in line with the company objective.
    Support Retail credit processes for TAT assurance for enhanced Customer experience and compliance to the institution’s lending policies.
    Sign up for new private and government sector MOUs for loan processing within the assigned area of operations.
    Ensure growth of new customers, retention, and penetration within the existing MOUs.
    Communicating and reinforcing the company’s lending policies.

    Qualifications:

    Degree or Diploma in Business related field
    Proven successful 2+ years’ experience in microfinance, or financial institutions in a similar role.
    Good analytical skills especially using the business analysis tools
    A person of high integrity and professional decorum. Keen on timely achievement targets and 
    Excellent interpersonal and communication skills.
    Client-focused

    go to method of application »

    Use the link(s) below to apply on company website.  Use the emails(s) below to apply Interested applicants should send their application letters, attach their CV, education & professional certificates, and email them by 22nd March 2024 to hrk@izwekenya.com with the position as the subject of the email.Due to the urgent need to fill the positions, applications will be reviewed on a rolling basis.IZWE is an equal opportunity employer and does not solicit any fees for employment or internship opportunities.

    Apply via :

    hrk@izwekenya.com

  • Legal Secretary

    Legal Secretary

    Our client, a law firm based in Nairobi is looking for an experienced Secretary to undertake a variety of administrative and clerical tasks. You will provide support in assigned legal cases. The goal is to sustain efficiency of all office procedures and case management to guarantee reliability and consistency.

    Responsibilities

    Provide administrative support to one or more lawyers.
    Preparing court statements and forms
    Managing records, projects and calendars to make sure everything functions smoothly.
    Effectively communicate with witnesses, clients, colleagues and partners
    Greet visitors and perform initial screening of clients.
    Attend trials and type minutes.
    Write case briefs and synopses of depositions, contracts and testimony.
    Conduct thorough statistical/ documentary research.
    Collecting and delivering documents
    Managing diaries and making travel arrangements for one or more Lawyers
    Communicating with vendors, experts, Lawyers, opposing counsel and other staff
    Source and verify important case intelligence.
    Produce and file various legal documents such as appeals, motions or petitions.
    Preserve an updated case record system.
    Answer phone calls, take notes/messages and redirect calls when appropriate.
    Maintain and update inventories of contact details.
    Facilitate the meeting of deadlines by keeping multiple agendas and provide timely reminders.

    Requirements

    Degree in law or a related field.
    Legal Secretary certificate/Diploma
    3 – 4 years of experience in a similar role with 1 year in a law firm.
    Proven experience as Legal Secretary
    Knowledge of constitution, legal terminology, regulations and court system
    Knowledge of MS Office and ability to work with legal technology (court-filing computer systems, transcription software, Dictaphone etc.)
    Working knowledge of litigation management software systems is a plus.
    Proficiency in English
    Outstanding time-management and typing skills.
    Ability to multitask and being comfortable dealing with a diverse pool of people.

    Apply via :

    www.crystalrecruitment.co.ke

  • Research and Program Officer, Education Practice

    Research and Program Officer, Education Practice

    Your Background and Skills

    Bachelor’s Degree in relevant field
    Minimum of 3 to 4 years of relevant experience
    Proven experience managing multiple administrative tasks in a demanding, time sensitive work environment Proven experience managing multiple administrative tasks in a demanding, time sensitive work environment.
    Preferred demonstrated implementation or MEL of knowledge related to effective education research, teacher training, education technology, and/or girls’ education and empowerment.
    Experience planning or implanting domestic or international education programs
    Experience supporting and/or conducting research and ability to proficiently articulate findings in the English language
    Very good command of English Language and Swahili is required.
    Highly proficient use of contemporary digital platforms for collaboration and communication.
    Commitment to inclusive programming that encourages full participation of individual regardless of gender, disability status, ethnicity, religion, sexual orientation, gender identity or other marginalized status.
    Ability to communicate effectively with internal and external stakeholders, including governments, private sector, teachers, higher educational institutions, schools, donors, etc.
    Ability to work well on a team, including eliciting and incorporating input, delegating tasks, and providing respectful feedback where appropriate.
    Proficient in Microsoft office products, including and especially Excel.
    Clear, succinct, and compelling communication skills, both oral and written.
    Outstanding interpersonal and intercultural skills.
    Very strong time management, multitasking, and organizational skills.
    Must demonstrate valid proof of unrestricted authorization to work in Kenya.

    Your Daily Tasks

    Day to day administration of the project including the research component.
    Provide input to internal/external reports, presentations, and other products in close coordination with Project Director.
    Plan and implement logistical support for all program needs, may include event planning, travel arrangements, schedule meetings, etc.
    Contribute to monitoring and evaluation activities including data management and analysis if assigned.
    Responsible for the program internal and external communication; tasks may include, the management of email inboxes and program contact information, draft written communications, contribute to program communication tools (newsletters) and social media efforts.
    Correspond with stakeholders including county government, school officials, teachers, and staff members. Also to ensure permissions are sought with the country authorities before implementation of activities. Guidance and/or approval before engaging higher level government and executive stakeholders may be required.
    Serve as point of contact for teachers, CSOs, head teachers, government officials, and facilitators.
    Contribute to writing and organizing program reports and proposals as needed.
    Accurately perform financial administration tasks (check requests, sub-award approval level, PAM, vendor RFP, etc.). Develop a sound understanding of the purpose and reason for each required task consistent with policies.
    Reconcile transaction reports and update cost projections in coordination with HQ PO and PD.
    Oversee sub awardee relationship management and reporting.
    Regularly review updates to IREX policies and procedures to ensure financial and program compliance.
    Communicate proactively with staff members and supervisor on project development.
    Develop scope of work and manage progress of Research consultant, STEM Education Consultant and research firm.

    Apply via :

    recruiting.ultipro.com

  • Hyperlocal Brand Marketing Specialist 


            

            
            B2B Sales & Partnerships Associate

    Hyperlocal Brand Marketing Specialist B2B Sales & Partnerships Associate

    Role Overview:

    As a Hyperlocal Brand Marketing Specialist at Gobeba, you will be responsible for leading customer acquisition encompassing highly targeted hyperlocal marketing activities across a number of selected urban zones. The principle objective of this role is to deeply leverage data and technology to develop new customer acquisition channels at a hyperlocal level with potential to scale in multiple locations. You will ideate, design, experiment and use data to determine what works then create a predictable hyperlocal marketing process to scale and continuously optimize the customer acquisition rhythms in multiple urban zones. Your primary focus is to develop new channels to reach potential customers using a combination of traditional BTL techniques and partnerships with home services providing agents such as security agents , real estate agents, caretakers, as well as property developers/owners leveraging digital platforms such as Estate whatsapp groups, digital ad screens in estates etc. You will lead the installation of promotional materials within specific geographic areas at the estate level and you will also lead the development of partnerships with residential property managers/owners , security guards and retailers in order to acquire new customers. You will also work with Oil marketing companies to scale GoBEBA’s brand presence within their physical premises and their digital platforms. This role will also support the development of communications and brand assets from scratch such as delivery agents gear and other forms of branded merchandise.

    Key Responsibilities:

    Innovate, Plan & Design Hyperlocal marketing campaigns

     Set objectives, targets and KPI’s of growing the customer base through hyperlocal channels
     We treat every unproven customer acquisition activity as an experiment so define and clarify the Customer acquisition hypothesis .
     Use internal and external data(e.g KNBS census ) to segment and map target zones including use of digital maps to establish precision of target locations
     Develop campaign execution plans and budgets

    Execute Hyperlocal marketing campaigns

     Support development of communication materials from messaging concepts to production
     Drive installations of ads and special collective offers inside selected residential neighborhoods and surrounding areas.
     Provide guidance on the effective installation of brand assets such as posters, in designated areas.

    Develop Hyperlocal customer acquisition Partnerships

     Initiate partnerships with relevant firms and individuals that can provide access to sell and deliver GoBEBA products including Real Estate agents , security guards , caretakers , property developers , property managers and landlords.
     Contact, Engage, Signup and convert partnerships into a customer acquisition channel
     Gain trust with community to drive offers through their digital groups admins

    Measure & optimize results

     Analyze data related to customer acquisition and campaign effectiveness to drive campaign optimization decisions.  Consistently Manage partner relationships to ensure continuous acquisition while driving up new customers yield rates per partner, per neighborhood
     Continously Identify new effective hyperlocal customer acquisition methods to reach more and acquire more at lower acquisition costs

    Manage Data

     Collect, assemble, refine and manage household level residential Estate data from multiple sources including primary level sources such as BTL agents or delivery partners as well as secondary sources such as KNBS census data to help plan and drive hyperlocal marketing initiatives
     Support automation of data collection and reporting to ensure accurate and timely analysis of results

    Lead teams of BTL marketing agents

     Train and mentor a team of youthful independent contractors /agents in allocated zones within urban centers
     Set clear goals and performance metrics, and conduct regular performance evaluations.

    The Person we are looking for :

    This role requires a person with a combination of deep quants, extreme analytical aptitude, a star project manager yet still a creative person with a high entrepreneurial drive.

     You must be hungry to sell the GoBEBA dream !

     You will possess a degree in quantitative oriented customer acquisition discipline such as marketing, business administration, economics or a related field
     At least 3-4 years of proven experience in data driven customer acquisition using BTL channels with a track record of achieving results
     Previous experience marketing brands such as Telcos, ISPs, FMCG’s through residential estate groups , property agents and other hyperlocal partners will be highly regarded  Strong proficiency in data analysis having a good grasp of a variety of data Management/analytics and visualization tools like excel or Google Sheets .
     A command of more sophisticated tools such as SQL , python , power BI or R will be a big plus.
     You live by the data ; You must naturally love the use of deep data analytics to make decisions. So you are an ace at knowing to work with data . You know where to get it and more importantly how to “read” it so it generates insightful action points for entire acquisition funnel
     You are a digital native that can easily sport opportunities to combine offline marketing activities with digital concepts
     Exceptional organizational and project management skills is a must . You must demonstrate the ability to design multiple BTL marketing projects and run them concurrently yet be able to flawlessly measure their effectiveness.
     Ability to use digital mapping tools and other Geolocation/navigation software like Google Maps to make key household mapping & zoning decisions.
     You must be a “doer” and a “leader” . A Street smart with a demonstrable “cando” attitude, driven by determination to achieve targets and exceed expectations while also having the charisma to lead high energy youthful teams of agents
     You must have natural charisma to communicate, persuade and tell your story effectively based on the stakeholder at hand whether informally with security guards , care takers and delivery partners or formally in a corporate setting while pitching your ideas.

    go to method of application »

    Please send your application to work@gobeba.com with the title of the role by 15th March 2024 .

    Apply via :

    work@gobeba.com

  • Investment & Relationship Officer

    Investment & Relationship Officer

    Job Ref. No: JLIL185

    Role Purpose

    The role holder is responsible for managing and growing relationships with corporate clients, offering investment advisory services, and overseeing the administration of life and pensions portfolios. The role holder ensures effective management of investments, delivers superior service to clients, and fosters strong relationships to drive business growth

    Main Responsibilities
    Operational

    Monitor and analyse market trends, economic indicators, and investment performance to make informed decisions.
    Manage investment portfolios, asset allocation, and risk mitigation strategies to optimize returns while ensuring compliance with regulatory requirements.
    Build and maintain strong relationships with key clients in the corporate life and pensions segment.
    Understand client needs, provide investment advice and solutions, and address any concerns or issues.
    Act as a trusted advisor to clients, offering insights and guidance on investment opportunities and portfolio management.
    Identify new business opportunities and work closely with the business development team to expand the client base and achieve revenue targets.
    Conserving existing business through superior client servicing and providing alternative options
    Participate in client meetings, presentations, and negotiations to win new contracts or retain existing clients.
    Collaborate with internal stakeholders to develop customized investment solutions to meet client requirements.
    Monitor investment risks, including market risks, liquidity risks, and regulatory compliance.
    Implement risk management strategies and controls to safeguard client investments and ensure compliance with industry regulations and internal policies.
    Preparation of guaranteed quarterly reports and investment presentations.
    Statistical Analysis & Returns: Preparing summary/ statistical reports of the Retirement Benefits schemes as may be required.
    Ensure all schemes investment returns are filed before the statutory deadlines.
    Work closely with the administrators’ schemes to ensure compliance to regulatory requirements.

    Corporate Governance

    Adhere to regulatory requirements and internal policies, ensuring compliance in all aspects.
    Implement and uphold robust data protection and privacy practices, safeguarding customer information and ensuring confidentiality.
    Participate in audits and internal control assessments, addressing any identified gaps or issues promptly.
    Compliance: Stay updated with insurance regulations and underwriting best practices to ensure compliance with industry standards
    Adherence to the laws and regulations of Kenya, the policies and regulations within the insurance industry and all internal company policies and procedures.

    Culture

    Fostering a corporate culture that promotes ethical practices and good retail citizenship while maintaining a conducive work environment.
    Collaborate with cross-functional teams to develop initiatives that promote a positive and inclusive company culture.
    Individualized Development Planning: Create personalized development plans that align with your career aspirations and the organization’s objectives.

    Key Competencies

    Business Development Acumen: Strong understanding of business development principles, strategies, and tactics within the Corporate Life & Pensions sector. Proven track record in identifying and converting new business opportunities.
    Relationship Building: Excellent interpersonal skills to build and maintain strong relationships with clients, intermediaries, and strategic partners.
    Strategic Thinking: A strategic mindset with the ability to analyse market trends, competitor activities, and regulatory changes to identify strategic business opportunities and risks.
    Market Research and Analysis: Proficiency in conducting market research and analysis to identify target markets, customer segments, and industry trends.
    Excellent verbal and written communication skills, including the ability to deliver compelling presentations, negotiate contracts, and articulate complex concepts to clients and stakeholders.
     Results Orientation: A results-driven mindset with a focus on achieving business development targets and driving revenue growth.
    Financial Understanding: Sound financial knowledge, including an understanding of Corporate life and pensions products, pricing strategies, and financial metrics.

    Qualifications

    Bachelor’s degree in Insurance, Finance, Business, Marketing or any other related course
    Diploma in Insurance
    CFA Qualification

    Relevant Experience

    Minimum of 3-4 years’ work experience in a similar role.
    In-depth knowledge of Corporate Life and Pensions products, policies, and regulations.
    Proven track record of successfully implementing strategic initiatives and driving process improvements.

    If you are qualified and seeking an exciting new challenge, please apply via Recruitment@jubileekenya.com quoting the Job Reference Number and Position by 6 th March 2024. Only shortlisted candidates will be contacted.

    Apply via :

    Recruitment@jubileekenya.com

  • Bancassurance – Reporting, Performance & Strategy Analyst

    Bancassurance – Reporting, Performance & Strategy Analyst

    KEY RESPONSIBILITIES

    Report on financial plans including the budget and forecasts and provide insights on variances to enable timely corrective making and decision making.
    Maintain key performance indicators & dashboard, and in building data base for reporting. Analyse, cascade and track the KPIs framework and dashboards to track insurance sales performance per product, region, branch, individual and overall performance to all the relevant stake holders within the business
    Track all KPIs for the business, and performance against plan, advising management on corrective action and aid in decision making.
    Generate standards reports summarizing business, financial, or economic data for reviews and consumption by users, business managers and other relevant stake holders for effective decision making.
    Analyse and collate business trends data to support recommendations for action and business cases. Provide timely business intelligence /analysis reports to users, business managers and other relevant stakeholders 
    Conduct research to provide insight that support decision making, which will include analytic initiative such as competitor analysis, insurance industry performance, claims trend, channels, and product performance measurements.
    Prepare and maintain commission payments schedules for the sales teams.
    To build and maintain productive relations with functional Heads/Marketing/Relationship teams and other stakeholders to drive delivery of business solutions and revenue growth.
    Be the key contact on data & analytics for the business, driving business growth and providing insights to all segments of the business.
    Lead on automation of data led process, including maintain  a BI tool for the business.

    Education     

    Bachelor’s Degree    
    Bachelor’s degree in business, Economics, computer science, statistics or related field.    

    Professional Qualifications    

    Data analytics, 

    Experience & Proficiencies

    Total Minimum No of Years’ Experience Required -4years
    Experience in a busy Insurance/Bancassurance environment- 3years
    Working knowledge of Turn Quest 
    Working knowledge Business Suite with high proficiency in MS office suite, (Advanced skill in Excel, powerpoint)
    Advanced Skill in data % Analytics

    Apply via :

    eoin.fa.em3.oraclecloud.com

  • Senior Procurement Specialist 


            

            
            Apprenticeship

    Senior Procurement Specialist Apprenticeship

    Your tasks?

    Defines source plans for customer projects and works closely with the project team to understand real customer needs.
    Runs RFQs for customer project-specific materials and negotiates contracts with suppliers for customer projects.
    Identifies local Sourcing opportunities for direct materials and spare parts.
    Negotiates frame contracts and price lists with suppliers to be used within the unit for direct materials/spares.
    Overall support to the KONE supply chain management through thorough market analysis
    Identification of local sourcing opportunities and mitigation of risk.
    Identify and manage local material and service providers according to sourcing categories and plans.
    To lead negotiations with local suppliers with a good understanding local supplier base.
    Ownership of nominated contracts and audits on supplier quality.
    Maintain contract validity and manage re-negotiation as needed and in alignment with category.
    and sourcing strategy and ensure contract and pricing information in systems is up to date.
    Arrange and conduct regular steering or review meetings with suppliers and drive resolution of supplier’s challenges.
    Continually manage supplier-saving actions to reduce costs.
    Ensure that KONE supplier segmentation-specific processes are implemented for suppliers.
    Conduct quality audits, scorecards, and risk management solutions for suppliers.

    Are you the one?

    Qualification in Supply Chain or Procurement;
    Minimum 3-4 years of experience in sourcing, supply chain management, or relevant technical sector.
    Experience in a multinational and matrix organization.
    High level of ethics, compliance, and process.
    Excellent communication skills.
    Self-starter with excellent customer relationship skills.

    What do we offer?

    Great dynamic team promoting a collaborative environment.
    Total reward elements that engage and motivate our employees and help us make KONE a great place to work.
    Comprehensive learning and development programs covering a wide range of professional skills.
    An engaging job with a position description and clear targets.
    Regular feedback through performance discussions.
    Opportunities for individual development.
    Mentoring and coaching programs.
    Flexibility, trust, and respect.
    Value-based culture, behaviors, and ethics.
    Sustainability and innovation.
    Working for a successful organization.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :