Jobs Kenya

Job Experience: Experience of 2 – 5 years

  • Academic Programs Development Officer

    Academic Programs Development Officer

    Job Description
    Academic Programs Development Officer for College in Nakuru.

    The successful candidate will be tasked with development and certification of new departments/ courses in the college.
    They will be required to implement (Plan, Advise and Execute) a Business Development Plan to ensure new courses take shape in the college. The candidate will ensure the following
    Research on applicable new and rewarding courses to be taken up by the college
    Advise on infrastructure (teachers, physical facilities and others) required for new courses
    Follow on on certification of courses both locally (Knec, Nita ) and global certification eg city & guilds and others
    Advise on a marketing plan on student enrolment for new courses
    Ensure student enrolment targets for the new courses are achieved.
    Strengthen existing and establish new linkages with relevant Government and private bodies required for all aspects of new courses development

    Requirements

    Minimum 2+ years of experience in a similar role at a college is a must and with over 5 years general working experience.
    Diploma/ Degree in any field with teaching qualification being an advantage
    Excellent interpersonal skills and experience of dealing directly with a wide variety of people
    Ability to work independently as well as in a team
    Proactive approach to problem solving
    Flexible approach to working, excellent time management skills
    A friendly professional manner
    Self-motivated with an ability to thrive under pressure
    Ambitious and results orientated
    Wide Experience in the education sector is a great added value

    The position is in Nakuru and the candidate must be willing to be located there.

  • Communications Officer Data Coordinator II Senior Technical Officer – Research Data Coordinator III (Statistician) Technical Officer I, Laboratory

    Communications Officer Data Coordinator II Senior Technical Officer – Research Data Coordinator III (Statistician) Technical Officer I, Laboratory

    Job Description

    Project Summary 
    FHI 360 is recruiting a Communications Officer for a new activity, Safeguarding Democratic Space in Kenya (SADES-K), which will be implemented from 2018 to 2021. The overall goal of SADES-K is to enhance Kenya’s ability to hold a national conversation on reforms and national cohesion, and to safeguard democratic gains, including protecting civic space, respect for human rights and observance of rule of law.
    Responsibilities
    The Communications Officer will support the SADES-K Chief of Party and other project staff in coordinating the day-to-day implementation of communication activities at the community, county and national levels. Responsibilities include:

    Coordinating project communications with local stakeholders and the dissemination of outreach materials;
    Overseeing dissemination of invites, newsletters, press releases and other announcements;
    Organizing, managing and building stakeholder contact lists;
    Assisting in organizing project related workshops and events;
    Supporting the design, coordination, and supervision of campaigns, including proposed visibility strategy activities and consulting on media-related activities;
    Working with traditional and social media to promote project activities related to good governance, social inclusion, and freedom of expression.

    Qualifications

    University degree in journalism, communications, law, international affairs or related field.
    At least 5 years’ experience with a broad range of media platforms, including radio, TV, social and digital media.
    At least 2 years’ technical experience engaging with government, private sector and civil society stakeholders.
    Previous experience in civic communication and community mobilization.
    Prior exposure and experience working with USAID or similar donor programs.
    Excellent written and verbal communication skills in English and Kiswahili.

    This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself

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  • Business Development Officer – Stanbic Insurance Agency Limited Institutional Sales Trader Equities Research Analyst

    Business Development Officer – Stanbic Insurance Agency Limited Institutional Sales Trader Equities Research Analyst

    Job Purpose

    To support Stanbic Insurance Agency Limited – SIAL in achieving goals, income and profit budgets by way of managing the behaviour of staff and relationships Vehicle & Asset Finance (VAF) teams across Stanbic bank.
    To ensure on-going and successful sales and distribution of Insurance including renewals and Bancassurance products through the branch network (branch including business staff, and Vehicle & Asset Finance)
    To implement sales plans/actions and identify sales opportunities.
    To ensure all compliance issues are dealt with and compliance targets are met.

    Key Responsibilities/Accountabilities

    Sales management

    Oversees the sales performance across Vehicle & Asset Finance (VAF) and achieve 90% New to Bank, 90% renewals and 60% on Assets financed but not insured with Stanbic Insurance Agency Limited (SIAL)
    Clearly understands sales targets set and influences and drives the achievement of SIAL sales targets within Vehicle & Asset Finance (VAF)
    Ensures that SIAL cross-selling takes place in new and existing business, within Vehicle & Asset Finance (VAF)
    Markets and provides information on the full range of products to customers to optimise cross-sell.
    Identifies gaps/anomalies and develops ideas to rectify and improve performance.
    Assists in the development and repositioning on new product initiatives.
    Provides timeous feedback to the stakeholders teams on queries/complaints and sales statistics.
    Analyses MIS to understand where the sales gaps, are within VAF and the different channels.
    Advises and shares best practices, tactics and actions plans with VAF consultants and Business Development teams to close sales gaps.
    Handles basic activities/queries that fall within the policy terms and understands impact of actions on other areas of the business (claims/underwriting/sales). Differentiates between product features and benefits based on customer needs.

    Office administration

    Completes all administration requirements timeously, e.g. weekly Vehicle & Asset Finance (VAF) penetration report ,renewals reports, activity sheets and discusses this daily with the Business Development and during the weekly sales meeting.

    Preferred Qualification and Experience
    Relevant degree from a recognised University
    Experience

    2-5 years’ Sales experience
    Proven Sales track record.
    Experience in performing elementary functions on computer systems (most often used)

    Knowledge/Technical Skills/Expertise

    Problem solving
    Analyses and monitors sales trends and volumes and proposes changes to training, processes, systems and procedures. Ensures compliance to standards. Intervenes when problems and issues arise.
    Negotiates or resolves conflict and differences, agrees upon courses of action, bargains for advantage, to satisfy various needs: Realises seriousness, shows diplomacy and transparency, and involves key parties.
    Planning
    Plans sales activities to meet and exceed targets on a daily weekly and monthly basis.
    Formulates action plans – sets goals, standards and priorities on a daily weekly and monthly basis.
    Decision making
    Monitors and responds to changes in the environment to ensure that customer’s needs are met.
    Decisions must be made within policies, but the jobholder can propose changes to the process.
    Able to take the initiative within limits of authority.

    Requirements

    Excellent verbal communication skills, sincere and articulate, and be able to communicate to customers
    Should be energetic, and be able to relate well to the local branch of work.
    Must enjoy selling and be customer service-orientated.
    Has a general understanding of diversity and the value thereof. Deals with and resolves conflict, hostility, and unsympathetic behaviour as relating to diversity. Supports diversity policies and interventions.
    Establish effective working relationships with all stakeholders
    Deals with staff and other managers: required to show insight into others’ emotions and behaviour and deals with moderate levels of complexity, and engagement. Shows empathy, respect, patience with positive body language.
    Good presentation and negotiation skills.
    Emotional intelligence/maturity
    Self and time management
    Able to convey factual information clearly.
    Ability to listen and probe effectively to determine customers’ real needs.

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  • Revenue Assurance Assistant Customer Service Representative – Shops Cable Sales Team Leader

    Revenue Assurance Assistant Customer Service Representative – Shops Cable Sales Team Leader

    Department: Finance
    Position Reporting to: Head of Revenue Assurance
    Job Purpose / Summary: The candidate will be responsible for all aspects of revenue assurance including reporting, advanced data analysis, leakage management, leakage prevention and business process change.
    They will monitor financial and operational metrics, work with other departments to implement best practices and define error resolution processes. This role requires a unique blend of business and technical skills to effectively drive the required activities.
    Key Roles:

    Manage the process of performing revenue trends and data mining from Billing and NMS to detect abnormal activity and possible revenue loss.
    Continuously ensure that published packages/tariffs are indeed implemented packages in the billing system.
    Monitor bill payment/collection and fraud if any by multiple checks and balances in the system.
    Participate in Revenue Assurance tests by executing test cases in Billing systems and other provisioning systems such as power key, Back & verimatrix.
    Manage the process of Subscriber profiling, NPD and churn management.
    Review completeness and accuracy of information in the billing systems and ERP.
    Provide management with information on cause and effect on changes in revenue trends.
    Provide monthly revenue Assurance reports with details of the each revenue streams and factors that affected the stream in the month.
    Participate in automation of all required business processes and revenue assurance models by IT
    Constantly implement and improve controls and checks in areas of RA
    Perform regular reconciliation and (gap) analysis of revenue streams.
    Investigate, understand and document issues root causes and Propose/suggest solutions to avoid occurrence of issues

    Desired Qualifications:

    Relevant Finance / Accounting degree / CPA (K) / ACCA from a reputable institution
    Minimum 5 years’ experience in a similar role,2yrs of which must be in revenue assurance or billing
    Strong IT skills is a must.
    Direct experience in a revenue assurance or billing operations role in telecom is required
    Experience in data analysis, data reconciliation and data presentation were required
    Good Knowledge of general accounting principle and practices
    Excellent communication & presentation skills.
    Highly motivated individual, creative, with proven ability to work under pressure.
    Ability to convey information in a clear and concise manner & to perform functions with accuracy.

    Skills

    Attention to Detail: Ability to focus on the lowest level of detail and assess the impact at the macro level
    Resilient and have the ability to represent and maintain a principled position in a sensitive situation
    Ability to work under tight timelines and deliver accurate results
    Uphold 100 % accuracy, integrity, professionalism and confidentiality at all times.
    Conceptual thinker, ability to wade through data and arrive at conclusions
    Good organizational skills, proactive and self-drive for results
    Strong technical/operational skills
    Strong analytical skills

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  • Business Development Executive

    Business Development Executive

    The Position:
    Reporting to the Business Development Partner, the Business Development Executive will be responsible for building the firm market position by locating opportunities, developing content, defining client expectations, researching trends, and preparing innovative presentations.
    Primary Responsibilities for the Business Development Executive Job

    Develop business development growth strategies and plans
    Identify new leads and potential new markets for the firm by researching potential client organisations and individual.
    Contacting potential clients via email or phone to establish rapport and set up meetings
    Planning and overseeing new marketing initiatives
    Attending conferences, meetings, and industry events to build relevant networks
    Preparing presentations and sales displays
    Contacting clients to inform them about new developments in the Firms’s services
    Developing proposals, quotes and contracts
    Negotiating and renegotiating by phone, email, and in person
    Developing sales goals and ensuring they are met
    Client retention through managing and maintaining good relations with existing clients consistently.
    Write reports and provide feedback to upper management about what is and is not working

    Job Qualifications

    The successful candidate will have a bachelor’s degree with at least 2 – 5 years of business development, sales or marketing experience.
    A Masters degree will be an added advantage. Experience in consulting or corporate training business will be a definite advantage.

    Other Skills and Qualities

    We are looking for a person with an entrepreneurial mindset, a go-getter and self-starter who can work without supervision to achieve set targets. We are looking for someone who is ready to start small and grow with the company for a long term fulfilling professional career. We are looking for someone who understands excellence, quality, integrity and high standards.
    The following skills will be appreciated; Networking, Persuasion, Prospecting, Public Speaking, Research, Writing, Closing Skills, Motivation for Sales, Sales Planning, Identification of Customer Needs and Challenges, Market Knowledge, Meeting Sales Goals, Professionalism, knowledge in using CRM and a GREAT sense of humor!

    Remuneration
    The successful candidate will be offered a competitive starter package which be in the form of a retainer and commissions based on achievement of agreed targets

  • Member of the Board of Directors

    Member of the Board of Directors

    Length of Term: One year
    Reports To: Entire Board of Directors
    The board of directors is legally and ethically responsible for all activities of the organization. To that end it:

    Determines how the organization will carry out its mission through long and short-range planning
    Adopts an annual budget and provides fiscal oversight
    Recruits, orients, and develops board members
    Hires and evaluates the performance of the Secretariat.
    Evaluates its performance and overall performance of the organization in achieving the mission
    Establishes policies for the effective management of the organization

    Responsibilities:

    Overseeing and guiding ITF’s strategy
    Holding the Secretariat accountable
    Offering wisdom and credibility to ITF
    Understand and promote the organization’s mission
    Be familiar with the organization’s programs, policies, and operations
    Attend board meetings and appropriate committee meetings
    Review agenda and supporting documents prior to meetings
    Participate in fund raising activities and special events
    Strictly adhere to conflict of interest policies
    Strictly adhere to confidentiality policies
    Identify and cultivate potential donors

    Qualifications

    Between 18 – 35 years.
    Experience leading a team or an organization.
    Being a representative of one of ITF’s donor organizations or target communities is an added advantage
    Having legal, auditing, or other organizational investigatory expertise.
    Evidence of commitment to integrity or an ability to inspire ethical behavior.
    History of personal and career achievements.
    Being a respected member of one of the communities in which ITF operates.
    Access to networks which could potentially be beneficial to ITF.
    2-5 years of work experience in your field.

  • Sales Director – Hospitality (Africa Region)

    Sales Director – Hospitality (Africa Region)

    Job description
    As a key member of TSA’s Commercial team, you will aggressively grow the number of Hotel Partners in your region.
    Your responsibilities will include:

    Pro-actively build your pipeline with new opportunities to sell TSA solutions
    Develop Cold call targets and engage qualified prospects by developing relationships with the Influencers and Decision-Making Stakeholders.
    Prospect potential targets using a variety of prospecting efforts.
    Manage and report on the sale to conversion, aligning multiple stakeholders on the value of TSA.
    Analyze hotel performance data to determine the appropriate level of TSA solutions for the prospect.
    Build strong relationships within the hospitality industry, build and enhance the TSA Solutions brand and position TSA as a leader in the industry through active participation in industry tradeshows and networking events.

    Your background should include:

    A demonstrable track record of at least 5 years and experience carrying and achieving a quota in a direct sales capacity, preferably in a hospitality vendor capacity.
    Ideally you will have a minimum of 2 years of experience in the hospitality industry with a deep understanding of hotel operations, revenue management and/or sales.
    Experience developing a strong sales pipeline through targeted prospecting, comfortable in developing and establishing new business relationships.
    Demonstrable ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level.
    Evidence of strong analytical and numeracy skills, and ability to develop and present a solid business case.
    Proven track record of successful sales achievements in this region.
    Self-motivated and able to work remotely.

    In return you will receive a very competitive salary, benefits package and the opportunity to grow and develop your career with TSA Solutions as we rapidly expand our global footprint.
    Please note that due to a high volume of response, only short-listed candidates will be contacted. Thanks for your understanding

  • HR Manager

    HR Manager

    Job description
    Are you passionate about helping young people realise their potential? Are you an innovative and creative individual with amazing HR skills? Do you enjoy working in an environment with a lot of room for growth? Dentsu Aegis Network is hiring!
    Why Dentsu?
    At Dentsu Aegis Network (DAN), one finds themselves in the company of some of the advertising industry’s smartest and most creative professionals. DAN is a company that rewards ambition, values collaboration and supports innovation. The value DAN places on their employees knows no bounds. They have disrupted the Kenya advertising industry, and are now ready to disrupt human resources in the way they attract, hire, develop and reward talented people. The people who work within DAN have a wide variety of talents and experiences, but their common trait is that they share a commitment to preserving Dentsu Aegis Network Kenya’s corporate culture: uncompromising excellence can be fun.
    DAN is looking for an HR Manager to support their efforts to invest in their staff. This person will play a critical role in driving the organisational culture and ensuring adherence to labor laws. This role requires someone who is able to communicate with people from various backgrounds and different levels of seniority.
    Detailed Responsibilities

    Staff Development

    Work closely with the company managing directors to identify staff training needs and monitor professional development activities.
    Uses assessment techniques, observation and interview methodologies to establish individual coaching action plans
    Works with staff members to make improvements to their action plans
    Maintain employee benefits programs, study and assess benefit needs and trends. This includes obtaining and evaluating benefit contract bids, awarding benefit contracts as well as designing and conducting educational programs on benefit programs.

    Building a Community

    Demonstrate DAN’s corporate values in human resource management process. This includes job design, recruitment, organizational structure, performance management, training & development, talent management, and salary/ benefit services.
    Responsible for the administration, organization, and coordination of DAN Kenya’s performance management programs to ensure employee understanding of performance measures, job expectations, clarity of goals and objectives and performance results.
    Maintain staff by establishing and leading a recruiting, testing, and interviewing program. This includes counselling managers on candidate selection, conducting and analysing exit interviews as well as recommending changes
    Leadership and Support
    Play a lead role in designing, executing and measuring the effectiveness of global, local and third-party talent training programs. This will include identifying issues, forming hypotheses and synthesizing conclusions into recommendations.
    Support the leadership team to identify business challenges and use data analysis to help influence changes to the operations, process or programs.
    Develop and implement HR strategies and initiatives aligned with the overall business strategy and growth objectives.

    Desired Candidate Profile
    Does This Sound Like You?

    At least 2-5 Years of experience in HR or Training
    Certified by IHRM
    Thorough and up to date knowledge of Kenyan employment legislation
    Excellent communication, diplomatic and organizational skills
    Enjoys working with young people
    Tact and the ability to deal with difficult situations
    The ability to work under pressure and with personnel from all levels
    Good budgeting and IT skills
    Some knowledge of marketing or advertising
    Liberal minded person
    An interest in executive coaching and training within the workplace
    Interest in personal development coaching
    Startup experience is a plus

  • Resilience Innovation Country Lab Manager

    Resilience Innovation Country Lab Manager

    Here’s where you come in:
    As Resilience Innovation Country Lab Manager, you will drive and prioritize the development of diverse income streams to ensure the sustainability of the Response Innovation Lab. You will oversee and support innovation in the country Lab through the Resilience Innovation Lab partners and by building the country wide humanitarian innovation ecosystem. You will ensure innovation impact from projects in the lab, create a focus on learning, pivoting and flexibility. You will find country wide humanitarian challenges, capacity, new ideas to move into projects to improve humanitarian operations in the country and share with the global Response Innovation Lab network.
    Requirements include:

    A Bachelor’s degree in International development, business administration, social policy, communications or related stud.
    A minimum of 5 years’ experience in humanitarian practice, with at least 2 years in management positions.
    A team player with leadership qualities, excellent flexible project management skills, a partnership guru with a positive attitude, organization and dependability.
    Strong leadership skills; must demonstrate ability to lead a consortium.
    Capacity to prioritize and manage a diverse range of staff members, projects and activities.
    Confident communication and documentation skills; ability to represent the lab to a variety of stakeholders in a range of forums.
    Able to work on a cross-cultural environment with a multi-national staff.
    Demonstrates a commitment to RIL principles and values.
    Experience in an incubator, a start-up advisory, social enterprise, innovation space, project management or entrepreneurial experience.

    Is this the job for you?
    World Vision is dedicated to our team members’ development and their success. We aspire for all employees to be fulfilled through their work and their contributions to an organisation working to provide long-term sustainable solutions to the world’s most vulnerable people.