Jobs Kenya

Job Experience: Experience of 2 – 5 years

  • Quality Assurance officer Managing Director Executive Assistant to the CEO

    Quality Assurance officer Managing Director Executive Assistant to the CEO

    Details:
    Our client, a leader in Mabati manufacturing in East Africa is seeking to hire 2 Quality Assurance Officers.
    Job Summary:
    The aim of this job is to deliver finished products on time and in full consistent with intended, Productivity, Quality, Delivery and Safety Standards.
    Job Specific Duties and Responsibilities

    Inspection of all incoming raw materials
    Carrying out any required analysis on raw materials and finished products as per the laid down operational procedures.
    Devise procedures to inspect and report quality issues Monitor all operations that affect quality Supervise and guide inspectors, technicians and other staff
    Assure the reliability and consistency of production by checking processes and final output
    Appraise customers’ requirements and complaints and make sure they are satisfied
    Report all malfunctions to production executives to ensure immediate action
    Facilitate proactive solutions by collecting and analyzing quality data
    Review current standards and policies Keep records of quality reports, statistical reviews and relevant documentation
    Ensure all legal standards are met
    Carry out customer’s site inspections on need basis
    Maintaining clean Quality Control records
    Ensure high quality
    Provide support to the Production staff by performing direct product testing
    Undertaking any other assigned duties, when the circumstances at hand dictate so

    Key skills and Qualifications

    Proven 2-5 years of experience as a quality assurance officer in a manufacturing industry
    Good knowledge on ISO standards
    Thorough knowledge of methodologies of quality assurance and standards
    Excellent numerical skills and understanding of data analysis/statistical methods
    Good knowledge of MS Office and databases
    Outstanding communication skills
    Great attention to detail and a results driven approach
    Excellent organizational and leadership abilities
    Reliable and Trustworthy
    BSc/BA or Diploma in chemical and process engineering or equivalent

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  • Service Manager

    Service Manager

    Role Summary:
    This is a great opportunity to take ownership and grow with Kenya’s leading non-bank lender. Reporting to the CEO, you will be responsible for the overall service delivery to both internal and external stakeholders to ensure we deliver a world-class, award-winning customer experience.
    Key Responsibilities:

    Ensure we deliver a service Turn Around Time (“TAT”) promise of less than 24 hours
    Manage our Branch Infrastructure including ambience, maintenance and expansion
    Manage Branch Coordinators to ensure they are well equipped, trained and monitored to meet our desired service standards
    Manage Logbook securitisation with NTSA through the eCitizen TIMS portal
    Lead the Customer Experience team to ensure we have a market-leading Net Promoter Score
    Manage third party relationships that form critical elements in our service delivery including but not limited to; tracking services, valuation etc.

    Career Progression:
    We offer a competitive compensation and benefits package, and the opportunity to grow with responsibilities across Africa as we expand our team and products. Our business is growing at over 50% annually.
    Does this sound like you?

    You are a graduate with 5+ years of experience in a service-oriented professional role
    You have a passion for excellence in the delivery of a world-class customer and user experience
    You would enjoy working in a fast pace, fast growth and dynamic environment
    You have 2+ years of experience managing a team (~10 employees)
    You have a strong track record of project management with a focus on execution
    You build great relationships and are a strong verbal and written communicator in English
    You are an analytical thinker who works with numbers on a daily basis
    You have international exposure (education or work experience) or have worked with Global or Regional MNCs

  • Country Coordinator, Kenya – Invest Africa

    Country Coordinator, Kenya – Invest Africa

    Qualifications

    Undergraduate degree required; Masters degree preferred
    5+ Years of work experience in international projects
    2+ Experience working with external government clients
    Experience working with investment promotion agencies or their equivalent
    Experience in complex areas such as customs, tax, exports, trade, enterprise zone, infrastructure, and financing issues
    Experience in development of value chains/ sectors in market systems (i.e. making markets work for the poor) methodologies
    Experience working with and coordinating cross- cultural teams
    Fluency in English

    Who You’ll Work WithAs the Invest Africa Country Coordinator for Kenya, you will be based in Nairobi and will support the Country Lead on delivery programme activities (both technical assistance and transactions) within the country. You’ll work closely with potential investors in developing opportunities.Invest Africa is DFID’s large scale investment promotion programme aimed at driving the economic transformation needed to create jobs for the future and set African countries on a trajectory out of poverty.This group intends to work with international companies (investors and investment recipients) to build a significant pipeline of investment to ‘kick-start’ manufacturing in Africa, while ensuring that this FDI benefits local economies as widely as possible and does not cause harm.Invest Africa also works with African governments to support the attraction and retention of more and stronger FDI in key manufacturing sectors and to raise the political profile of manufacturing FDI in Africa. It also will provide flexible technical assistance to increase investment in African manufacturing, tailored to the individual country needs. This could include identification of barriers to investment, creation of investment promotion agencies, development of local content units to serve as a matchmaker between investors and companies, trade facilitation, development of special economic zones, etc.
    What You’ll DoYou’ll be responsible for generating demand for the programme and overseeing all programme activities within the country.You’ll generate and support demand for programme services while implementing day to day activities in the country supporting the country lead.You’ll also coordinate with and influence relevant partners to further the overall Invest Africa programme objectives and share knowledge within the programme.

  • Manager Internal Audit

    Manager Internal Audit

    Job Description
    Reporting to the Senior Director, Internal Audit and Global Assurance, the Manager Internal Audit will conduct audits of IRC international program locations and functions. The audits will be designed to identify risks to achieving the IRC’s strategic, operational, reporting and compliance objectives; assess the adequacy of internal controls to mitigate identified risks; access the effectiveness and efficiency of IRC operations; and recommend appropriate actions to reduce associated risks. The audits will focus on evaluating the design and operating effectiveness of global and local processes and controls.
    The Manager Internal Audit will not only strive to provide the highest level of professional service but also maintain the highest ethical standards and due professional care in their work.
    Major Responsibilities:

    Plan and conduct international program office and functional audits and special reviews.
    Manage work plans and supervise project staff as required.
    Draft audit findings that clearly describe the conditions, criteria, cause, and effect and recommendations to correct identified deficiencies and review with appropriate locations/function management.
    Prepare audit reports that include conclusions on the effectiveness of internal controls.
    Assist in monitoring management’s corrective action plan (CAPs) to correct identified deficiencies.
    Assist the Senior Manager, Internal Audit (Nairobi) in continuously improving the audit process through new tools and techniques.
    Key Working Relationships:
    Position Reports to: Senior Director, Internal Audit and Global Assurance
    Position directly supervises: N/A
    Indirect Reporting:
    Other Internal and/or external contacts
    Internal: All levels of the IRC’s international program and headquarters’ departments
    External: Suppliers, external auditors

    Qualifications

    Education: Bachelor’s degree in business related field.
    Certificates or Licenses: CPA/CA, CIA, or CFE

    Work Experience:

    Minimum of 5 years of external or internal auditing experience
    Minimum of 2 years supervisory experience
    Experience working in the Not-for-Profit or INGO sectors or grant supported organizations

    Demonstrated Skills and Competencies:

    Project Management
    Data Analysis
    Communications – Written and Oral English
    COSO Internal Control Framework
    Risk Management Principles and Techniques
    Auditing Principles and Techniques
    Business Processes
    MS Office Word, Excel (Pivot Tables), PowerPoint, Access, and VISIO

    Language Skills: Fluent in English (Written and Oral)
    Working Environment:
    Position is based in Nairobi, Kenya with a standard office work environment
    Travel up to 50% including travel to underdeveloped countries

  • Software Developer Coach

    Software Developer Coach

    We are looking for a Software Developer Coach who is passionate about driving high-priority customer initiatives with a critical mindset to guide, design and coach junior developers. This is a technical coaching and customer-facing role that is accountable for the end-to-end customer solution development and deployment experience.
    The Coach would own the technical engagement with partners, including architectural design sessions, specific implementation projects and/or proofs of concepts.
    The ideal candidate will have experience in customer-facing roles and success leading deep technical architecture and application design discussions with senior customer executives.
    Scope of Work

    Activity and resource planning of deliverables based on client brief. Facilitate product owner input and team interactions; ensure the communication of scope and requirement changes throughout the team.
    Organizing and motivating apprentice project teams
    Controlling time management and deliver projects on time.
    Ensure the satisfaction of project owners.
    Analyzing and managing project risk.
    Monitoring the progress of projects and apprentices.
    Document every aspect of an application or system as a reference for future maintenance and upgrades.
    Compile timely, comprehensive and accurate documentation and or reports as requested
    Instill project management best practices including risk management, cross-team interdependencies, scope definition, delivery objectives, and quality standards.

    Eligibility

    Bachelor’s degree in computer science or a related field.
    5+ years of architecture, design, implementation, and/or support of highly distributed applications (i.e. having an architectural sense for ensuring availability, reliability, etc.).
    2+ years of experience in “migrating” on-premise workloads to the cloud.
    5+ years of success in consultative/complex technical sales and deployment projects (where necessary, managing various stakeholder relationships to get consensus on solutions/projects).
    Solid understanding of modern authentication protocols and a background in cybersecurity.
    Deep understanding of cloud computing technologies, business drivers, and emerging computing trends.
    Deep technical experience in enterprise mobile, identity and access control, & security solutions.
    Working knowledge with AGILE development, SCRUM and Application Lifecycle Management (ALM) with one or more of the following: programming languages: PowerShell,
    Bash, .NET, C++, Java, JSON, PHP, Perl, Python, Ruby on Rails, HTML, CSS, JavaScript, Responsive Web Design.
    Proven track record of driving decisions collaboratively, resolving conflicts & ensuring follow-through.
    Communication and Presentation skills with a high degree of comfort with both large and small audiences.
    Prior work experience in a consulting/architecture position within a software & services company.
    Problem-solving mentality leveraging internal and/or external resources.

    At ADMI, you too can turn your passion into a profession!

  • Field Operations Lead

    Field Operations Lead

    Pula is seeking a well-rounded, experienced Field Operations Lead to grow their agricultural insurance products. The incumbent must have a love for rural fieldwork, while also being comfortable building a cutting-edge start-up company.
    The Field Operations Leader is expected to dive-in to the details of execution in order to drive it forward effectively across Kenya: tasks will range from running large scale trainings, to doing quality check field visits, compiling data reports, writing Standard Operating Procedures, mentoring and training staff, and tracking performance in a data-driven manner.
    The position will be based in Kenya.
    A detailed Job description for the position is as follows;

    Manage a team of 100-300 staff, including several regional managers and supervisors. These team members will be executing on several pre-specified tasks across Kenya. The Lead is expected to track that all tasks are completed in due time, with high quality and high levels of customer service.
    Solve problems and build relationships with local partners such as telecom companies, insurance companies and agricultural firms, among others
    You will have to interface with our technology and product teams at times, and thus be comfortable with translating your operational observations and needs into language that they can understand.
    Manage the budget and make sound financial decisions from an operations standpoint
    Analyse data and use it to make key operational decisions
    Hire new team members and terminate non-performing staff
    Conduct periodic performance evaluations of staff
    Travel to field sites and conduct visits to rural locations up to 75% of the time
    Train, follow up, and enforce financial management rules of engagement with staff
    Write training documents and other content as needed

    Desired Candidate Profile
    The right applicant would have the following skillset:

    You have a University degree
    You have 5+ years of overall operations experience with at least 2 years of team management experience, with no fewer than 20 direct reports
    You have a proven track record of actively managing performance: hiring and interviewing, running performance assessments, terminations and being in-charge of disciplinary action
    You are willing to appropriately critique and intervene on poor performance as well as speak up independently when there is a problem to be solved
    You have the ability to translate concepts into logical, detailed, written action-plans
    You are able to respond reliably on email to your managers, even when you are remote.
    You are on top of all of your own tasks and are very well organized (your manager should never have to remind you about tasks and deliverables, deadlines, email responses, etc.)
    You have the ability to professionally and respectfully dissent, and logically debate challenges
    You have the ability to use data and KPIs to make management decisions
    You have substantive experience working and/or living in rural African farming contexts
    You are fully comfortable with Google Drive applications such as Google Sheets, Google Docs etc
    You will be asked to demonstrate fluency in key work tools such as Microsoft Excel,
    Google Sheets, Google Forms, etc. Full comfort with Pivot tables is considered a minimum standard measure of fluency.

    Does this sound like you?

    Love working with a diverse and multicultural team
    Very detail-oriented and highly organised
    Excellent interpersonal and communication skills
    Possess high levels of integrity and ethics
    Are proactive and results-oriented
    Okay with field sites and conduct visits to rural locations up to 75% of the time
    Lead from the front – ready to roll up your sleeves and get your hands dirty.
    Strong planning and organisational skills to run a streamlined operation
    Problem-solving ability, to resolve issues as they arise.
    Exceptional cooperation skills – the ability to both work in and lead a team

  • Technical Services Engineer – Lagos

    Technical Services Engineer – Lagos

    Details:
    Our client is a world class manufacturing company, striving towards enhancing the quality of life through design, craftsmanship and innovation of plumbing products, as well as furniture, cabinetry, tile, engines, and generators. Our client seeks to recruit a TECHNICAL SERVICES ENGINEER who will be responsible for servicing the customers on products in terms of installation, operation and maintenance along with Training of plumbers. This role will report directly to the Area Sales Manager, West Africa and will be based in Lagos, Nigeria. This role will be in frequent contact with the sales team, other technical staff and product managers. External contacts with technical service firms, plumbers, assemblers (if any) may be required.
    Key Responsibilities

    Design the Technical content for training of plumbers and develop the Plumber training modules for VC, Faucets and special products in West Africa.
    Manage the Spares requirement by timely indenting for Spares and analyze the usage of spares across the region.
    Help in budget for spares costing and packaging.
    Provide technical assistance in installation of special products and develop a list of independent plumbers across the distribution network that can service products.
    Provide technical drawings from time to time to Architects, Plumbing contractors in coordination with the Regional Technical team.
    Prepare quarterly cost budgets for Servicing and track performance as per the agreed formats.
    Play a key role in evaluating Warranty claims policy from the dealers and periodically update the senior management on the performance of the products from a service point of view.
    Forecast and indent through the Logistics system for the spares and participate in the S and OP process of modulating demand, establish reorder levels and safety stocks.
    Analyze spares usage and establish the sales and distribution network of spares across the network for easy access of spares for the distribution network. Support project related technical issues such as plumbing contractor training, product demos and high end product installations.
    Provide configuration support in faucets and customized solutions in designing bathrooms at a professional level.
    Monitor the Bath room furniture and Kitchen furniture technical support architecture that covers Kitting, Packing and installation and also servicing any defects.
    Provide Installation assistance in terms of guiding dealer’s/end-user’s plumbers for installing special products.
    Perform duties according to business unit needs as directed by Area Sales Manager from time to time.

    Requirements

    Bachelor degree in Engineering, with at least five years of Technical service experience.
    Experience in managing a vast network of service technicians and SKUs would be an added advantage.
    Experience of 2 to 5 years in Plumbing industry.

  • Sage Accounts Clerk – LPG Gas Company

    Sage Accounts Clerk – LPG Gas Company

    Key Responsibilities

    Responsible for the financial accounting function – accounts payable and accounts receivable
    Responsible for accounting of cash transactions (bank account and petty cash) and reconciliations
    Responsible for allocation and accounting of intercompany transactions and reconciliation with HQ.
    Process monthly/weekly accounting reports
    Review and disbursement of authorized petty cash requests. Replenishment of petty cash.
    Process accounting documents such as invoices, staff interests, and investment disbursements.
    Initiate authorization and payment of accounting documents
    Prepare and submit statutory deductions to the specific authorities.
    Cash withdrawals, the collection of cheque books and bank statements and any other duties
    Prepare cash books and monthly bank reconciliation statements
    Prepare financial reports to management
    Carry out any other relevant duty as assigned by immediate supervisor

    Qualifications

    B.Com Financial Management/Accounting Degree or Accounting diploma or equivalent.
    2 – 5 years’ experience in FMCG Creditors/Debtors
    MUST be Proficient in SAGE, Advanced Excel a plus.
    Must have work experience within an accounting function
    High ethical standards and professionalism
    Familiarity with computer technology and knowledge of a variety of software programs related to the field including SAGE.
    Excellent in verbal and written communication skills
    Good time management, planning and organizing skills