Jobs Kenya

Job Experience: Experience of 2 – 5 years

  • Manager, Parent & Community Engagement

    Manager, Parent & Community Engagement

    What You Will Do Increase enrollment in all Bridge Community programs to meet PTR goals

    Work with program teams to develop outreach strategies aimed at increasing PTR in all classrooms across each network
    Collaborate with Managing Directors, Schools Directors, Regional Schools Director, Senior Director of Parent and Community Engagement and Program Managers to create, share and track progress on achievable daily admission goals for program team
    Design, develop and iterate upon strategic outreach events and activities that will draw awareness, interest and admissions to Bridge Community schools
    Work with Creative team to produce and distribute outreach materials (fliers, program manuals, etc)
    Work with Communications teams to secure and execute radio spots, tv spots and social media campaigns to highlight Bridge Community programs and encourage enrollment
    Using data and observation feedback, rigorously follow up with support staff to ensure strong execution of outreach events and activities at the community level; manage cascade of communication to follow up on teacher and school leader absences
    Facilitate debrief sessions with support team after each outreach and enrollment session
    Ensure successful execution of parent engagement programming throughout school year to increase community awareness and trust of program
    Achieve 90% parent attendance of enrolled parents at all parent engagement events and activities throughout the school year

    Achieve 90% retention of all current pupils

    Manage teams as they execute research to determine causes of pupils attrition in schools and across network
    Work with Senior Director of Parent & Community Engagement and Regional Schools Director to analyze research and retention data; develop insights; use insights to create strategies to improve retention
    Manage team to execute on initiatives designed to increase parent satisfaction and retain pupils across terms and years
    Collaborate with Managing Directors, Schools Directors, Regional Schools Director, Senior Director of Parent and Community Engagement and Program Managers to create, share and track progress on achievable retention goals for program team
    Manage parent engagement activities (touchpoints) throughout the year to ensure positive experience and increased parent satisfaction with touchpoints
    Strengthen Co Curricular Clubs program through building community partnerships to better highlight and showcase NewGlobe’s commitment to social emotional development and growth

    Meet and exceed pupil attendance KPIs in all Bridge Community programs

    Collaborate with Bridge Community and NewGlobe leadership to carefully track and monitor pupil attendance in all programs, and carefully following through to determine cause of poor attendance
    Create contextualized attendance boosting strategies for all programs; test and iterate upon various interventions designed to boost attendance
    Using data backed successful strategic interventions, design ongoing programs to ensure continued strong pupil attendance in all Bridge Community schools
    Ensure strong bill payment campaigns are designed and implemented, resulting in 100% on time tuition payments

    What You Should Have

    Bachelor’s degree in Education or related field, graduate degrees preferred.
    5 years’+ experience working in education.
    2 or more years of teaching experience with evidence of outsized student learning gains is an added advantage.
    Experience with data cleaning & analysis using Excel, experience with Stata a plus
    Experience in designing successful, data-driven marketing campaigns
    Willingness to work at different time zones and being flexible.

    You’re also

    A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
    A networking mastermind – You excel at meeting new people and turning them into advocates. You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas. You have an existing network from prior experience in the country, preferably in the regulatory, education, or business sectors.
    A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, NewGlobe works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
    A relentless advocate –The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience, and value.
    A malleable learner –You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.
    A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, you analyze it and make decisions with clear justifications.
    A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.

    Apply via :

    boards.greenhouse.io

  • Real Estate Sales Manager Business Analyst Administrative Assistant – Bancassurance Relationship Officer – Sales GB

    Real Estate Sales Manager Business Analyst Administrative Assistant – Bancassurance Relationship Officer – Sales GB

    Job Summary:

    The candidate for the job should be a highly motivated and experienced Real Estate Sales Manager to lead and manage the sales team. The ideal candidate will be responsible for overseeing sales of the plots at Ushirika Gardens including managing a team of real estate sales professionals to meet or exceed sales targets.
    They will need to develop and implement sales strategies to expand the customer base, increase revenue and maximize profits. As the Real Estate Sales Manager, the candidate should have exceptional leadership and communication skills, and a proven track record of success in sales management.

    Key Responsibilities:

    Develop and implement sales strategies to achieve sales targets and increase revenue
    Manage the team of real estate sales professionals
    Conduct performance evaluations of the performance of the various sales agencies and provide coaching and feedback as needed
    Motivate and inspire team members to exceed sales targets and achieve maximum performance
    Build and maintain relationships with key clients and stakeholders
    Stay up-to-date with real estate market trends, competitors and industry news
    Collaborate with other departments to ensure seamless operations and effective sales processes
    Participate in recruiting, hiring and onboarding new team members
    Prepare regular sales reports and provide updates to senior management.
    Ensure compliance with legal and ethical standards in all sales activities

    Qualifications:

    Bachelor’s degree in Land Economics, Business Administration, Marketing or a related field
    Minimum of 5 years of experience in real estate sales, with at least 2 years in a sales management role
    Proven track record of achieving sales targets and managing a high-performing sales team
    Strong leadership and communication skills
    Exceptional negotiation and problem-solving skills
    Knowledge of real estate market trends and industry regulations

    If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, kindly send your resume to the address below indicating on the subject of your email the job title. Ref: Real Estate Sales Manager to: HEAD OF SOURCING & FACILITIES CIC INSURANCE GROUP PLC Strictly through Email: property@cic.co.ke. 

    go to method of application »

    Use the link(s) below to apply on company website.  Use the emails(s) below to apply 

    Apply via :

  • Oracle Database Administrator I – 1 Post Oracle Database Administrator III – 1 Post Oracle Database Administrator IV – 1 Post Systems Administrator I -1 Post Systems Administrator II (SAP Basis) -1 Post Systems Administrator III – 1 Post Systems Administrator IV – 1 Post Senior System Developers – 2 Posts Systems Developer III -1 Post Systems Developer IV -1 Post Systems Security Analyst I -1 Post Systems Security Analyst IV – 4 Posts

    Oracle Database Administrator I – 1 Post Oracle Database Administrator III – 1 Post Oracle Database Administrator IV – 1 Post Systems Administrator I -1 Post Systems Administrator II (SAP Basis) -1 Post Systems Administrator III – 1 Post Systems Administrator IV – 1 Post Senior System Developers – 2 Posts Systems Developer III -1 Post Systems Developer IV -1 Post Systems Security Analyst I -1 Post Systems Security Analyst IV – 4 Posts

    Job Ref: HR: KP1/5B.2/1/3/1174
    Reporting to the Principal System Administator, the successful candidates will ensure effective provisioning and maintenance of core database platform to ensure availability, reliability and data integrity of the mission critical business systems.
    The specific tasks will entail:-

    Implement policies, procedures, and technologies to ensure database security through secure access, monitoring, control, and routine security evaluations.
    Perform standard configuration, management, and maintenance tasks for database systems and underlying server infrastructure. 
    Perform and test database configuration backups and restores to ensure system recovery from error or outage. 
    Perform and test data backups and restores to ensure disaster recovery. 
    Review and deploy database patch releases according to best practices. 
    Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on all systems.
    Monitor, test, and tune database performance; preserve and provide database log files as needed.
    Develop and implement contingency plans to guarantee systems operations during emergencies.
    Develop and implement efficient preventative maintenance schedules for servers, consoles and peripherals.
    Participate in and support capacity planning and the development of long-term strategic goals for systems and software in conjunction with end-users and department managers.
    Coordinate with network engineers and system administration functions to implement systems that utilize industry best practices to meet corporate objectives.

    Interested applicants must possess the following;-
    Job Specifications

    Bachelor of Science Degree in Computer Science, Information Technology, Electrical & Electronics Engineering or related field from a recognized Institution.
    Oracle Certification – Oracle Certified Associate (OCA) / Oracle Certified Professional (OCP)
    Possession of Microsoft Certified Solutions Expert (MCSE: SQL 2016 Database Administration) will be an added advantage.
    Certification in Unix/ Linux Systems Administration.
    Good understanding of Microsoft Operating Systems. 
    Five (5) years working experience for Administator I; Three (3) years for Administator III and Two (2) years for Administator IV preferably in a similar organization.

    Technical Capabilities & Key Competencies

    Strong understanding of database structures, theories, principles, and practices.
    Working technical experience with designing, building, installing, configuring and maintaining Oracle Databases.
    Hands-on hardware and software troubleshooting experience.
    Good technical knowledge of current server, storage and network hardware and standards, including clustering.
    Understanding of best practice in database administration and trends
    Excellent planning, presentation and evaluation skills
    Creativity and innovation
    Drive for results and achievement
    Insightful, proactive and future focused
    Demonstrates high level of integrity

    go to method of application »

    Interested persons should submit their applications online through visiting Kenya Power website on http://www.kplc.co.ke. Attach detailed Curriculum Vitae, copies of academic and professional certificates and other testimonials. Please note that we may use this information to conduct background verification during the recruitment process. Quote the title of the position you are applying for and include your mobile telephone contact, email addresses and names and addresses of three (3) referees to be received not later than Wednesday, 31st May 2023.Only candidates offered employment shall be expected to present the following clearance certificates; 

    Apply via :

    e-stima.kplc.co.ke

  • Security Coordination Officer (Project Post), P3

    Security Coordination Officer (Project Post), P3

    Responsibilities

    Provides substantive inputs in the designing of the physical security environment and the UN’s security and operational responses. Using analytical techniques and collaborative team research, supports planning and ensure awareness of the current trends to enhance or adjust security programmes.
    Maintains continuing lines of communication with DSS and all other concerned offices involved in physical security arrangement to ensure maximum security coordination.
    Assesses prevailing local security conditions, identifying security trends and advising security personnel on potential security problems on the designing and construction of new buildings.
    Maintains construction site security by clearing and coordinating access to the construction site/s, providing oversight to and coordinating activities of project appointed DSS security officers and conducting physical security inspections of facilities in progress and completed.
    Coordinate the issuance of identity cards, submission of background checks, and entry control. Provide notification to relevant issues coming through the project team and provide support where possible to actions requested.
    Advises on, and supports, the inclusion of physical security and fire safety arrangement in all stages of the project activities and programmes. Provides advice and support to the project team responsible for security.
    Ensures the project activities are in line with the UN Headquarters Minimum Security and Safety Standards (HMOSS); UN physical security and fire safety guidelines, host country fire and safety codes, other applicable guidelines, codes and standards.
    Enables the delivery of mandates and programmes through direct operational assistance. Supports and collaborates with relevant parties, building consensus to ensure alignment and support for physical security arrangement and initiatives to best enable the project.
    Monitors and contributes to the project activities that relate to the implementation and evaluation of preparedness and compliance; drives results that help support efficiency and effectiveness of the project operations.
    Enhances communication and trust through active collaboration, consultation and exchanges with the project team, Facilities Management Section and other stakeholders, for information sharing, coordination of responses, provision of physical security arrangement, taking into account operational activities and risks.
    Supports organizational resilience and contingency planning, crisis decision-making by providing information and analysis including situational monitoring and updates.
    Collects and analyzes data to identify trends or patterns and provide insights through graphs, charts, tables and reports using data visualization methods to enable data-driven planning, decision-making, presentation and reporting.

    Competencies

    PROFESSIONALISM: Knowledge and understanding of theories, concepts and approaches relevant to particular sector, functional area or another specialized field. Ability to identify issues, analyze and participate in the resolution of issues/problems. Ability to assist with data collection using various methods. The ability to analyze and interpret data in support of decision-making and convey resulting information to management. Conceptual analytical and evaluative skills to conduct independent research and analysis, including familiarity with and experience in the use of various research sources, including electronic sources on the internet, intranet and other databases. Ability to apply judgment in the context of assignments given, plan own work and manage conflicting priorities. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
    COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.
    TEAMWORK: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

    Education

    Advanced university degree (Master’s degree or equivalent) in business or public administration, political/social science, psychology, criminal justice, law, international relations, security management, architecture or engineering or a related field is required. A first-level university degree in combination with two (2) additional years of qualifying experience may be accepted in lieu of the advanced university degree. A first-level university degree may be substituted with a diploma from a police or military education institution, college or academy obtained over a minimum of a three-year period.
    Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is desirable.

    Work Experience

    At least five (5) years of progressively responsible experience in military, police, security management preferably in the police or military context or related area are required.
    Command or management experience in the public , private or corporate sector is required.
    Experience in planning, design, implementation, or review of risk mitigation measures related to operations impacted by insecurity is desirable.
    Experience in a Security Management System within the United Nations or similar International Organizations is desirable.
    Experience in the management of security and safety services within the United Nations system or similar international organization is desirable.
    Experience in the physical security management within the United Nations system or similar international organization is desirable.
    Experience in the design or construction of a major capital construction projects or similar is desirable.
    Two (2) years or more of experience in data analytics or related area is desirable

    Languages

    English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowledge of another official United Nations language is desirable.

    Apply via :

    careers.un.org

  • Customers Care and Online Sales Representative

    Customers Care and Online Sales Representative

    Summary
    We are seeking a dedicated and customer-oriented individual to join our team as a Customer Care/Online Sales Representative. In this role, you will be the primary point of contact for our customers, providing exceptional service and support throughout their purchasing journey.
    As a Customer Care/Online Sales Representative, you will play a crucial role in maintaining strong customer relationships and driving online sales growth. Your responsibilities will include assisting customers with inquiries, providing product information, processing orders, and ensuring timely and accurate delivery. You will also proactively engage with potential customers to generate sales leads and promote our fertilizer products.
    Key Responsibilities:

    Serve as the primary point of contact for customers, handling inquiries, resolving issues, and providing prompt and professional assistance via various channels (phone, email, live chat, etc.).
    Effectively communicate product features, benefits, and usage recommendations to customers, guiding them in selecting the most suitable fertilizer solutions for their specific needs.
    Process customer orders accurately and efficiently, ensuring timely delivery and addressing any logistics or shipment concerns.
    Proactively engage with potential customers through online platforms, social media, and other channels to generate leads and drive sales growth.
    Maintain a comprehensive understanding of our fertilizer product offerings, staying updated on new releases, promotions, and industry trends.
    Collaborate closely with internal teams, including sales, marketing, and logistics, to coordinate customer requests, resolve issues, and ensure a seamless customer experience.
    Provide support and guidance to customers regarding online purchasing processes, troubleshooting technical issues, and navigating our website or e-commerce platforms.
    Keep accurate and detailed records of customer interactions, inquiries, and transactions in our customer relationship management (CRM) system.
    Continuously strive to exceed customer expectations, delivering exceptional service and building long-term relationships that foster customer loyalty.
    Stay informed about competitor activities, market trends, and customer feedback, providing insights and recommendations to improve our products and services.

    Qualifications

    Must have a qualification in social media marketing and customer service delivery.
    Must have experience in crop nutrition management.
    Must have experience in social media.
    Experience in selling fertilizers will be an Added advantage.
    Must be able to meet monthly sales targets.
    Must have a self-drive personality.
    Must be able to work under pressure.

    Interested and qualified candidates should forward their CV to: kemanager@minjingumines.com using the position as subject of email.

    Apply via :

    kemanager@minjingumines.com

  • Communications Associate, Kenya (GSCC)

    Communications Associate, Kenya (GSCC)

    Key responsibilities

    Actively embody and uphold the values of the GSCC.
    Contribute to the implementation of the communication strategy for Kenya.
    Undertake social listening and data analysis on behalf of the team
    Identify existing and emerging news narratives and suggest messaging recommendations based on the outcomes of this research.
    Assist media engagement efforts of partner organisations and key stakeholders
    Attend and participate in industry and sector-related functions, events, and conferences and provide feedback on such.
    Assist in the conceptualisation and execution of written, video, and audio content to be distributed on key traditional and digital channels, specifically podcasts, docuseries among others.
    Identify new trends and technologies in the digital space and integrate them into the strategy where appropriate.
    Provide support and assistance to colleagues and campaign partners in line with the strategy.
    Work with project manager and network director to oversee department and project budgets (including some financial and administrative tasks)

    Requirements

    2-5 years experience in a media or communications field.
    Exceptional communication skills and strong organisational skills.
    Strong written and visual communication skills, including how to devise framing for diverse audiences.
    Fluency in English.
    A team player and a natural collaborator with high levels of self-motivation and a passion for excellence
    An individual used to working flexibly at a fast pace in remote settings and across time zones.
    Willingness and ability to travel and work unusual hours from time to time, due to the challenges of being part of a global team.
    The disposition to work generously with colleagues in a high-trust global community of peers.
    Versatile and adaptable skills necessary to flourish in a fast-paced and wide-ranging work environment.
    A commitment to an inclusive and empowering approach to facing climate change.
    Understanding and experience of working within the climate and environment spaces in Kenya or Africa
    Experience in Public and stakeholder relations- can easily network
    Experience in audio and visual content creation

    Location:

    Candidates can be based anywhere in Kenya, working from a home office / remotely. Co-location with colleagues depends on location. We will not provide support for relocation.

    What we can offer you:

    The unique opportunity to work as part of a highly dynamic, international group of individuals who combine their passion to make a difference with ambition and a rigorous and results-oriented approach to work.
    A flexible work environment and the space to shape and continuously develop your role.
    A fixed-term one-year consultancy contract (with a view to renew subject to funding).
    A competitive remuneration.

    Apply via :

    demand.intervieweb.it

  • Manager, E-Commerce Senior Actuarial Analyst Call Centre Agents (contract) – FAK

    Manager, E-Commerce Senior Actuarial Analyst Call Centre Agents (contract) – FAK

    Job Summary

    Reporting to Merchant Acquiring Product Manager, the role holder will formulate and execute the new merchant acquiring business initiatives such as Ecommerce, QR payments, mPOS, BNPL and marketplace to hold and grow the bank’s market share in the acquiring business in line with the bank’s payment’s strategy. The role holder shall also be responsible for managing the performance of the products through the entire lifecycle ensuring that customer value and ROI are optimized. The role shall interact with partners who are co-creators in the product development and management process.

    Job Description
    Key accountabilities ​and approximate time split
    Business Development – time split 40%

    Develop and implement merchant-acquiring product strategies to hold and grow the bank’s market share, revenue, and profitability in line with the Bank’s transformation strategy.
    Define compelling merchant acquiring value propositions by understanding customers’ needs, pains, and gains.
    Provide technical sales support to the relationship managers and business bankers in prospecting and closing on eCommerce opportunities and following through to implementation
    Help in identifying the unique needs of merchants, payment aggregators, fintech, and the developer community and support in curating compelling proposals that meet customer needs
    Own the E-commerce Strategy, product roadmap and, go to market efforts in line with the bank’s overall payments strategy
    Champion capacity-building initiatives to the customer-facing teams
    Identify, develop, and support the execution of acquisition marketing campaigns

    Product Development – time split 30%

    Effectively champion and gain buy-in for the eCommerce strategy, product vision, and roadmap from partner teams through collaboration, documentation, and negotiation
    Support the development of superior user experience and processes on the merchant-acquiring channels
    Support product launches to ensure go-to-market plans are effective and will deliver the planned performance indicators – financial and customer targets.
    Develop detailed, crisp business requirements and user stories that can be used to create product specifications and architecture for each product and application and model price and value propositions for merchants acquiring products and services.
    Work closely with the Business Units, Technology, Marketing, Project Management, and Operations teams to deliver products from ideation to market.
    Proactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial, and technical goals
    Develop innovative solutions that will be delivered through digital and/or electronic channels that respond to market needs or identified gaps in the market.
    Identify and develop product performance metrics to ensure the attainment of business case objectives.
    Continuous propagation of process innovation to maximize competitive advantage.

    Stakeholder Engagement – time split 20% 

    Identify and manage internal stakeholders and external partnerships including technology and service vendors, commercial partners, and internal support teams to deliver on project deliverables.
    Assemble and manage the project teams.
    Secure and maintain business commitment/involvement from stakeholders and obtain feedback at all stages of the project.
    Analyze feedback from stakeholders and determine the way forward.
    Monitor and manage Project progress, project scope, and control change.
    Identify strategic and cross-functional issues.
    Establish and manage appropriate project Risk, Opportunities, Change, and Issue management procedures.
    Forecast and ensure delivery of likely business benefits.
    Manage compliance with Absa project practices and methodologies.
    Ensure the business is prepared for the change, including agreement of acceptance criteria and sign-off.
    Determine the readiness of service and obtain sanction to proceed to roll-out
    Review the pilot and assess the quality of deliverables and controls.
    Ensure the impact of the project on the operational and IT infrastructure is accessed and communicated.
    Ensure the project deliverables are presented to the business within timescales contained in the Project plan and within budgets agreed on inception.
    Prepare project reports within specified standards and timescales.
    Manage Project Interdependencies.

    People Management – time split 10% 

    Foster a positive, prideful work environment with open communications and timely resolution of conflicts.
    Cascade information to the project team and give briefs on assignments and technical explanations.
    Review and assess the performance of project team members against plans.
    Discuss and finalize performance development plans and ratings for your direct reports.

    Role/person specification
    Preferred Education

    A Bachelor’s degree in Commerce, Business Management, Information Technology, or related fields

    Preferred Experience

    5 years of experience in product development in a financial services environment
    At least 2-3 years of specific experience in:

    Merchant acquiring product development
    E-commerce and QR Payments
    Digital Product Development.
    Project Management

    A postgraduate qualification is an added advantage
    In-depth knowledge of competitors and local market activity
    In-depth knowledge of payment gateway flows and integrations

    Knowledge and Skills

    Certification Digital Product Development/ Project Management/ AGILE Methodologies and Practice

    Technical Competencies

    Knowledge and experience in developing and implementing innovative product offerings.
    Knowledge and experience in the implementation of digital platforms and solutions end to end
    Strong commercial/ entrepreneurial acumen
    Strong networking skills at a high level
    Highly developed analytical and perceptive skills
    Ability to develop, plan, execute, and implement according to corporate and project plan strategies
    Change management
    Team working – building and developing high performance
    Proven people, leadership, and negotiation skills.
     A result-driven ‘team player’, personality with a willingness and ability to work in a dynamic working environment.
    Innovative, with prior experience in product development.
    Strong communication skills both in person and in writing with excellent presentation skills.
    Strong organizational skills
    Enthusiastic attitude and focus on results.
    A high aptitude and comfort level with technical environments and the ability to work in a highly demanding environment and able to meet aggressive deadlines.
     

    go to method of application »

    Use the link(s) below to apply on company website.  View Absa Group Salaries

    Apply via :

  • Supervisor, CSSD

    Supervisor, CSSD

    Introduction

    Aga Khan University Hospital, Nairobi is a private not-for-profit teaching hospital that provides tertiary and secondary level healthcare services. It is the first hospital in East Africa to be accredited by the Joint Commission International from the USA. The University Hospital has been providing high quality care for the people of East Africa and beyond for over 60 years.
    Applications are invited from qualified candidates for the above position based in Nairobi Kenya. The position holder will report to the Nursing Director, Surgical Services.

    Responsibilities:

    Leads the team in formulation, implementation and evaluation of annual goals and objectives in accordance with departmental and hospital strategic objectives.
    Fosters pleasant working environment through motivational leadership style to enhance job satisfaction among staff .
    Demonstrates effective counseling and coaching strategies in a diverse workforce setting.
    Leads the team in development, implementation and review of policies, procedures, protocols, clinical pathways and care guidelines based on international standards.
    Is responsible for the recruitment, selection, orientation and on-going training of the nursing team
    Participates in the budget process and ensures unit based control of operational costs based on institutional targets.
    Ensures the unit meets regulatory and accreditation requirements.
    Continuously initiates innovative and evidence based strategies to improve quality of patient care.
    Employs effective change management strategies to support staff in enhancement of safe patient care.
    Provides effective supervision of the nursing staff, and utilizes learning opportunities for their development.
    Undertakes performance reviews of staff  and develops action plans to ensure individual staff growth.
    Develops and implements nursing retention strategies to reduce turn-over of nursing staff.
    Leads the team in establishment of standards of care and monitors delivery of care according to established Key Clinical Indicators.
    Designs proactive and innovative ways to enhance customer satisfaction.
    Monitors staff and client satisfaction with services in assigned unit and takes appropriate action to close gaps.
    Responds to client complaints in a timely manner by solving the problem or alerting the relevant persons.

     
    Requirements:

    Bachelor of Science Degree in Nursing (BScN) or equivalent   
    Current Licensure with the Nursing council of Kenya
    Certificate in Basic Life Support (BLS)
    Minimum of 5 years clinical nursing experience  in an acute care hospital.
    Minimum of 2 years experience in Operating Theatre.
    Demonstrates effective communication, leadership and management skills.

    Apply via :

    aku.taleo.net

  • Staff Development Officer, P3

    Staff Development Officer, P3

    This post is located in the United Nations Office at Nairobi, Human Resources Management Service (HRMS), Talent Development Unit (TDU). The incumbent will work under the supervision of the Chief, Talent Development Unit, HRMS/UNON and will perform the following duties:
    Responsibilities
    Design, develop, implement and evaluate learning:

    Contribute to the implementation of all aspects of training specific to UNEP, UNON, UN-Habitat and UN Kenya
    Recommend to the Chief content and format and delivery mode of training packages to be used
    Participate in and contribute to training needs analysis and surveys to determine appropriate learning and development strategies/solutions
    Make recommendations on in-house staff and consultants to be used as facilitators/trainers in those parts of the programme falling under purview of this post and evaluating their performance
    Facilitate assigned training programmes, conducting retreats and workshops, including Train the Trainer programme and use assessment instruments
    Assist the Chief in planning and coordinating the annual training calendar
    Assist in providing administrative and substantive support required for the delivery of training workshops, observe these workshops, compile course evaluations, summarize findings, and based on participants evaluation and observations, recommend changes to the programme
    Provide relevant background materials and statistics on training activities for inclusion in reports
    Contribute to the planning, design, production review and dissemination of relevant training handbooks and audiovisual materials, and promote online learning and other alternative methods for the delivery of learning
    Schedule training programs and supervise maintenance of database of staff participation and
    Assign, coordineat and review the work of Training Assistant(s)

    Manage the internship programme:
    Manage the Career and Learning Resource Centre:

    Promote the use of and services available at the Career and Learning Resource Center
    The Staff Development Officer will also provide back-up on occasions when the Chief, Talent Development Unit is unavailable.
    Collects and analyzes data to identify trends or patterns and provide insights through graphs, charts, tables and reports using data visualization methods to enable data-driven planning, decision-making, presentation and reporting.
    Perform other related duties as required.

    Competencies

    PROFESSIONALISM: Demonstrated professional competence and mastery of the subject and a professional approach to issues. Demonstrated ability in capacity development. The ability to analyze and interpret data in support of decision-making and convey resulting information to management. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
    PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
    CLIENT ORIENTATION : Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

    Education

    An advanced university degree (Master’s or equivalent) in organizational development, education, organizational psychology, Human Resources with training/learning emphasis or or related fields is required. A first-level degree (Bachelor’s degree or equivalent) in the specified fields of studies with two (2) additional years of relevant work experience may be accepted in lieu of the advanced university degree.
    Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is desirable.

    Work Experience

    A minimum of five years of progressively responsible experience in human resources management, administration, capacity development and training in operational support or a related area is required
    Experience in capacity development, training, learning, learning administration is required.
    Experience in the design, and practical delivery of formal training sessions and programmes is desirable.
    Experience implementing blended learning programs with a self-paced e-learning component is desirable.
    Two (2) years or more of experience in data analytics or related area is desirable

    Languages

    English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English and French is required. Working knowledge of another UN language is desirable.

    Apply via :

    careers.un.org