Job Experience: Experience of 2 – 5 years

  • Quality Assurance Officer – Laboratory Services- Equity Afia 


            

            
            Quality Assurance Officer – Pharmacy Services- Equity Afia 


            

            
            Quality Assurance Officer– Nursing Services- Equity Afia

    Quality Assurance Officer – Laboratory Services- Equity Afia Quality Assurance Officer – Pharmacy Services- Equity Afia Quality Assurance Officer– Nursing Services- Equity Afia

    Position: Quality Assurance Officer – Laboratory Services

    The Quality Assurance Officer – Laboratory Services will coordinate Equity Afia laboratory quality assurance initiatives as part of the QA team. They will contribute to the establishment & maintenance of quality standards and procedures with an aim of implementing quality management systems for clinical services offered by Equity Afia.

    They shall be responsible for:

    In Liaison with the Head of Clinical Services, develop and implement a formal clinical quality and patient safety program.
    Monitor the implementation of clinical safety program in the laboratory department.
    Drive the development and implementation of comprehensive care strategies, initiatives and programs that will lead to the achievement of quality patient care and growth. 
    Providing technical guidance and support to the HR department to ensure an effective staff management process for the facilities is in place and is operational.
    Ensure clinical staff are current with up-to-date clinical information and practices. 
    Ensuring that laboratory operations comply with established standards and regulations.
    Implement continuous medical education programs for laboratory staff across the Equity Afia network.
    Initiate an annual budget plan to run the laboratory quality programs.
    Support the procurement processes of clinical items for the medical centres. 
    Conduct internal and external controls to monitor the performance of the section and take prompt action to maintain quality service.
    Monitor the implementation of safety program in the department.
    Ensure all incidences are captured, investigated, and resolved as well as implementing preventive measures to prevent potential occurrences. 
    Maintain communication with accrediting and regulatory bodies. 
    Auditing compliance and conducting all scheduled and random audits of Equity Afia clinics. 
    Advice the Head of Clinical Services on unfavourable trends in unmet indicators for timely remedial action.
    Lead Equity Afia clinics in conducting Root Cause Analysis (RCA) and implementation of preventive/corrective action.
    Identify & leverage on opportunities for continuous quality improvement and process reengineering to optimize operational efficiency and patient care at the Equity Afia facilities.

    Qualifications 
    Desired Academic & Professional Qualifications

    Diploma or Higher Diploma or BSc in medical laboratory sciences.
    Quality or Health Services Management background.
    At least 5-years’ post-qualification experience in a busy medical lab setting.
    At least 2 -years’ experience implementing quality management systems in a busy clinical set up.
    Membership and duly licensed by a professional body (Kenya Medical Laboratory Technologies and Technicians Board). 
    Good Laboratory quality accreditation system knowledge.
    MS Office proficiency, very good data analytical, presentation & report writing skills
    In-depth understanding of good clinical practice requirements. 
    Excellent problem-solving skills and demonstrated ability to manage multiple tasks. 
    Good leadership/people/ team skills

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    Use the link(s) below to apply on company website.  

    Apply via :

  • Senior Odoo/CRM Business Analyst 


            

            
            Quality Engineer

    Senior Odoo/CRM Business Analyst Quality Engineer

    About our Team
    We’re a hybrid-remote team working in Agile. Our tooling landscape includes GitHub, Jira and Azure DevOps, operating cloud solutions in Docker/Kubernetes using predominantly Open-Source components including Odoo, Apache Fineract, Keycloak.

    Responsibilities

    Report to the CRM Development Manager
    Analyze and clarify requirements, support solution design, incident management, maintain functional documentation
    Contribute to our continuous improvements on development, quality, and project management processes
    Nurture a great team culture, provide mentoring to the team members and support their growth

    Career Growth and Development
    We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

    Qualifications
    Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

    5+ years experience in software industry, including 3-5 years in a functional role (Business Analyst or Product Management)
    ‘2+ years experience with Odoo-based solutions and the Odoo ecosystem (CRM, POS…) appreciated
    2+ years experience in SAP or any other open ERP ecosystem is a must-have
    Experienced Agile (Scrum) practitioner – CSM/CSPO certification appreciated
    Familiarity with large IT projects preferred – PMP certification appreciated
    A desire to keep learning

    Preferred Start Date

    As soon as possible

    Application Deadline

    23 October 2023

    go to method of application »

    We are no longer accepting CVs for this positions. Thank you!

    Apply via :

  • Multi Unit Chef

    Multi Unit Chef

    Role:

    As the Multi-Unit Chef, you will be responsible for overseeing the culinary operations and management of multiple kitchens within Nairobi. Your expertise in cooking, food preparation, and team leadership will ensure the delivery of exceptional culinary experiences across all locations.

    Responsibilities:

    Lead and inspire kitchen staff to deliver outstanding food quality and service.
    Supervise multiple kitchens, including chefs, sous chefs, commis chefs and stewards.
    Ensure consistent adherence to food quality standards and cost control measures.
    Maintain impeccable hygiene and cleanliness standards throughout all kitchen facilities.
    Minimize guest complaints and maximize compliments on food offerings.
    Manage inventory, stock rotation, and portion control to reduce waste and maintain set standards.
    Develop and update menus to delight our diverse clientele.
    Train and motivate kitchen staff, fostering a culture of teamwork and discipline.
    Oversee day-to-day kitchen operations, ensuring efficiency and effectiveness.
    Collaborate with managers to gather guest feedback and take appropriate action.
    Implement food safety training and guidelines (HAACP, ISO, etc.).
    Recommend and introduce new products or supplies to enhance kitchen operations.

    Required:

    Diploma in hospitality or culinary arts.
    5+ years of experience in kitchen supervisory or management roles.
    2+ years of experience managing multiple kitchen outlets/locations.
    Customer service training.
    Multi-skilled with knowledge of controls and costing.
    Purchasing ability.
    Food safety training (HAACP, ISO, etc.).

    Skills:

    Strong leadership and supervisory skills.
    Excellent organizational and communication skills.

    Apply via :

    www.linkedin.com

  • Senior Analyst ACAPS

    Senior Analyst ACAPS

    Purpose of the position 

    The Senior Analyst supervises the planning, production, and quality of the ACAPS analytical reports produced by the analysts. S/he also contributes to this production by writing and delivering analysis and contribute to the development and improvement of ACAPS methodologies. The Post holder leads on-the-job training for the analysts of the project and supports the Team Leader with networking, partnerships, and fundraising efforts.

    About ACAPS

    ACAPS, a project hosted by NRC, is dedicated to helping humanitarians make better decisions. We want to put evidence at the heart of decision-making. To achieve this, we collaborate with a variety of partners across the humanitarian sector and beyond. We strive to be an evolving platform providing:  

    Independent analysis to support evidence-based decision making for humanitarian operations. 
    Deployment of experts to support assessments and analysis in crisis.  
    Innovative approaches to collect more reliable and timely data and conduct rigorous analysis
    Capacity development of humanitarian actors to carry out better needs assessments and analysis. 

    RESPONSIBILITIES
    Analysis management and quality assurance

    Ensure effective processes of planning, production, and timely delivery of analytical reports, including coordination of resources (analysts, ACAPS and external experts, editors etc) and collaboration between different part of the team.
    Provide training and feedback to the analysts on design, content, structure and quality of the analysis.

    Secondary review and analysis production

    Review assessments, reports and information products on the specific project/country to understand the information landscape and current gaps.
    Contribute to the establishment and maintenance of the project information management systems and ensure that internal and external needs for information are processed in a structured and efficient manner.
    Support the overall informational needs of the humanitarian response in the project through the compilation, synthesis and analysis of relevant qualitative and quantitative information.
    Contribute to the creation of tools to facilitate the ongoing analysis and sharing of data and information that support evidence-based decision making.
    Design, develop, and produce analytical reports.

    Methodology

    Ensure high methodological standards and high quality of analysis.
    Support the review process and development of methodology documents and analysis products. 
    Ensure mechanisms to gather and analyse feedback on the impact of produced analysis.

    Networking, partnerships, and fundraising

    Develop and maintain a list/informal network of key interlocutors for information. 
    Represent ACAPS at key cluster and working group meetings to provide input and promote ACAPS products. 
    Support the Team Leader in liaising and coordinating joint analysis with key humanitarian stakeholders.
    Provide technical analytical support to local and international humanitarian actors, for instance on scenario building exercises or data analysis.
    Support the Team Leader in fundraising efforts and donor engagement for the continuation of the project, e.g., input to concept notes and presentations to donors.
    Perform other duties in the organisation as appropriate, including but not limited to
    On occasion be available to review reports outside of regular working hours. 

    QUALIFICATIONS
    Only Kenyan nationals will be considered

    Professional competencies

    Relevant Master’s degree preferably in humanitarian action, social sciences, international relations, public health, epidemiology or similar.
    At least 5 years of professional experience in the humanitarian sector, including minimum 2 years in research, analysis, information management, advocacy, or other relevant experience.
    Demonstrated analytical skills and written clarity, including ability to analyse complex concepts and synthetize information. 
    Demonstrated experience in designing and conducing analysis in humanitarian contexts.
    Training and proven understanding/application of quantitative and qualitative research and analysis methods (mixed and multi)
    Proven experience working with civil society and local partners.
    Fluent written and oral communication skills in English
    Excellent working knowledge of Microsoft Office suite particularly Excel.  

    Highly desired skills, knowledge, and experience

    Excellent knowledge of Sudan politics, economics and history
    Large professional networks in the humanitarian sector in Kenya/Nairobi and/or Sudan
    Ability to facilitate joint analysis
    Arabic language skills
    Familiarity with data analysis and processing software
    Management experience

    Behavioural competencies

    Planning and delivering results: Ability to work efficiently under pressure, manage multiple tasks and meet deadlines, while maintaining attention to detail. Ability to work autonomously and proactively. 
    Working with people: Proven cooperation and inter-personal skills, including proven capacity to work very efficiently in a team. Networking skills and proven ability to form successful partnerships.
    Communicating with impact and respect 
    Active listening 
    Adapting and responding to change: Flexible, including willingness to work overtime.

    Apply via :

    ekum.fa.em2.oraclecloud.com

  • Digital Marketer

    Digital Marketer

    Job Summary:

    Host Masters Limited is seeking a highly motivated, talented and skilled Digital Marketing Candidate to join our in-house team. As a Digital Marketing Officer, you will play a key role in driving our digital marketing efforts and elevating our online presence. We are looking for a passionate individual with a proven track record in digital marketing, including Google and social media advertising expertise.

    Responsibilities:

    Develop and implement comprehensive digital marketing strategies to enhance brand visibility, attract new customers, and drive engagement across various digital platforms.
    Manage and optimize digital advertising campaigns on Google Ads and social media platforms (Facebook, Instagram, LinkedIn, etc.) to achieve targeted goals and maximize returns.
    Conduct in-depth market research and competitor analysis to identify trends, opportunities, and areas for improvement in our digital marketing efforts.
    Create and curate engaging content for digital platforms, including website, social media, blogs, and email campaigns.
    Monitor and analyze website and social media analytics, generating reports to evaluate performance and make data-driven decisions to enhance results.
    Stay updated on industry trends, best practices, and emerging digital marketing technologies to ensure continuous innovation and optimization.
    Manage and maintain our online presence, ensuring consistency and accuracy across all digital channels.
    Oversee the development and execution of email marketing campaigns and lead nurturing activities.
    Utilize SEO techniques to optimize website content and improve organic search rankings.

    Requirements:

    Bachelor’s degree in Marketing, Digital Marketing, Communications, or any related field.
    Professional certifications in digital marketing from reputable organizations.
    Minimum of 2 years of experience in digital marketing, with a proven track record of successful campaigns and achievements.
    Proficiency in running Google Ads and social media advertising campaigns.
    Strong analytical skills and the ability to interpret data to make informed marketing decisions.
    Excellent written and verbal communication skills, with the ability to create compelling content for different digital platforms.
    Solid understanding of SEO best practices and website analytics tools (e.g., Google Analytics).
    Creative mindset with a passion for staying abreast of the latest digital marketing trends and technologies.
    Strong project management skills and the ability to multitask and meet tight deadlines.
    Experience in ICT industry is a plus, but not mandatory.

    Apply now by sending your CV to :- careers@hostmasters.co.ke

    Apply via :

    careers@hostmasters.co.ke

  • Software Asset Management Analyst

    Software Asset Management Analyst

    Job Summary

    To provide specialist advise and support related to applications analysis or services, in order to meet client needs, through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Selecting this role has a compensation & benefit impact in Kenya. Please contact Reward for details.

    Job Description

    Software Asset Management (SAM) is the process responsible for managing and optimizing the request, acquisition, deployment, maintenance, utilization, and disposal of software assets.
    The jobholder is responsible for performing the day-to-day Software Asset Management configuration tasks described in the process flows. In addition, he or she has delegated responsibility for identifying opportunities to improve the SAM processes through ongoing service improvement and operational audits.
    Creating and maintaining software asset information, including Software Models, Software Discovery Models and Software Entitlements defined within the scope of their area.
    Analysing software asset data and creating reports. Resolving unmatched or partially normalized Software Discovery Models. Assisting the Software reconciliation and report generation.

    Key Accountabilities

    Accountability:  SAM Configuration 

    The prime responsibility is for maintaining configuration records of Software assets across the business.
    To ensure the Software Asset & Configuration Management process is used correctly and all KPIs are met.
    To ensure all associated Service Asset & Configuration Management documentation is maintained.

    Key Activities

    To promote the correct use of SAM process and ensure compliance with other related processes.
    To ensure that all controls associated with the Service Asset & Configuration Management process are adhered to.
    To ensure that the Service Asset & Configuration Management process operates effectively and efficiently.
    To ensure the Service Asset & Configuration Management process, procedures, work instructions and tools are optimised from a department or section point of view.
    To carry out Service Asset & Configuration Management activities according to the process, procedures and work instructions.
    To produce and issue Service Asset & Configuration Management process reports.
    To work with Support Teams on the provision of automated discovery capability for new and amended Software Asset CIs.
    To categorize new Cis and ensure all appropriate information is made available
    To confirm to Change Management when changes to CIs have been completed and the CMS updated so the RFC can be closed.
    Produce Project Baselines.
    Review the Service Asset & Configuration Management process and CMS with respect to the ability to support new CI types and significant projects. Initiate the Management and Planning procedure if appropriate. 
    Where appropriate participate in developing and delivering the Configuration Management Plan to respond to requirements emanating from new CI types and significant projects.
    Respond to Incident records related to exceptions or issues with CI/CMS data.
    Verify CIs with CMS information and identify exceptions. Analye exceptions and determine corrective actions. Raise RFCs to progress the corrective actions.
    To generate and distribute agreed Service Asset & Configuration Management process reports.
    To identify improvement opportunities to make the Service Asset & Configuration Management process more effective and efficient.
    To monitor the Service Asset & Configuration Management process, using KPIs and reports.
    To produce reports and distribute to relevant parties.
    To escalate to the Global Service Asset & Configuration Management Process Owner where the process is not fit for purpose.
    To identify opportunities for improving the tools used in SAM process
    To promote the correct use of the Service Asset & Configuration Management process within all departments and sections.
    To identify specific training needs within departments. Communicate these needs to the Head of Service Asset & Configuration Management and the Global Service Asset & Configuration Management Process Owner.
    To engage with peer Service Asset & Configuration Managers to keep an up-to-date view on their activities.
    To communicate changes to the Service Asset & Configuration Management process within departments and promote the use of the Service Asset & Configuration Management process.
    To respond to Incident or Problem records relating to SAM data exceptions.
    To escalate any issue that impacts the ability of the Service Asset & Configuration Management process to achieve objectives (including requirements of new CI types or significant projects). Escalate to Line Management or the Global Service Asset & Configuration Management Process Owner.
    To resolve issues relating to the process or performance of the process with the Global Service Asset & Configuration Management Process Owner or Line Management.
    To recommend process improvements to the Global Service Asset & Configuration Management Process Owner.
    To initiate co-ordination meetings with other Service Asset & Configuration Managers and Support Group staff.

    Accountability:  Business Liaison

    Single point of contact for one or more business units to represent Technology Software Asset Management.

    Key Activities

    Identify IT configuration within the Business Units represented to IT
    Ensure software asset usage is monitored and kept up to  date
    Report on quality of services rendered to Business Unit(s)

    Accountability: Risk Management

    Build relationship with country Technology Risk and Compliance team and provide support wherever required.
    Contribute and deliver to the improvement of the risk profile by delivering improved governance, risk management, controls and compliance requirements.
    Devise and implement an effective plan to deliver a satisfactory risk and audit profile for Operations & IT and achieve audit and assurance targets.

    Accountability: People Management

    Responsible for driving own Performance Development, collating relevant documentation, preparing for and arranging reviews.
    By utilizing skills matrix, identify training and development requirements, formulating own plan to be agreed with team leader.
    Responsible for ensuring own plan is completed within agreed timescales.
    Undertake all necessary training in order to perform the role to the required standards, including gaining accreditation where appropriate.

    Role/Person Specification

    Preferred Qualification

    Undergraduate or higher
    ITIL v3 Certification
    IT Asset Management Certification

    Preferred Experience

    Minimum 2-5  years experience in IT exposure
    Minimum of 2 year service management experience with reference to IT Asset Management

    Knowledge and Skills

    Negotiation Skills
    Strategic Thinking
    Communication Skills (Written and Verbal)

    Behavioural Competencies

    Decision Making
    Negotiation Skills
    Persuading and influencing
    Relating and networking
    Creating and innovating

    Technical Competencies

    Entrepreneurial & commercial thinking
    ITIL – Governance Framework
    Subject matter expertise
    Translate Business Requirements to Tech Solutions

    Apply via :

    absa.wd3.myworkdayjobs.com

  • Investigator, P3

    Investigator, P3

    Responsibilities
    Under delegated authorities, the Investigators will be responsible for the following duties:

     Plan, organize, conduct and manage investigations of alleged misconduct, malfeasance, mismanagement, fraud, corruption, waste of resources, sexual exploitation and abuse (SEA), sexual harassment, and other gender-based issues, or alleged violations of United Nations Regulations, Rules and pertinent administrative issuances;
     Participate within a team of investigators to gather evidence; prepare evidence for disciplinary bodies; obtain and review relevant documentation; conduct interviews and take statements; analyse facts, determine findings and formulate recommended disciplinary and jurisdictional actions; gather and analyse electronic evidence;
     Determine whether matters involve potential fraud, corruption, or other illegal or criminal conduct warranting referral to national authorities;
     Prepare complete and concise investigation reports and conduct post-investigation tasks;
     Collaborate with other investigators and staff members to achieve Organizational goals, in accordance with ID/OIOS standard operating procedures and in compliance with Organizational Regulations and Rules; manage financial resources and logistics of the unit;
     Collect and analyze data to identify trends or patterns and provide insights through graphs, charts, tables and reports using data visualization methods to enable data-driven planning, decision-making, presentation and reporting; and
     Perform other duties as required.

    Competencies

    PROFESSIONALISM: Knowledge and understanding of theories, concepts and approaches relevant to administrative and criminal investigations; Knowledge of various research methodologies and sources, including electronic sources on the Internet, intranet and other databases. Ability to identify and analyze problems/issues and participate in their resolution; Proved ability to gather evidence and interview subjects and witnesses; Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. The ability to analyze and interpret data in support of decision-making and convey resulting information to management.
    COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.
    TEAMWORK: Works collaboratively with colleagues to achieve Organizational goals; Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; Places team agenda before personal agenda; Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

    Education

    Advanced university degree (Master’s degree or equivalent degree) in law or a relevant field is required.
    A first-level university degree in combination with two additional years of qualifying work experience may be accepted in lieu of the advanced university degree.
    Successful completion of programs in data analytics, business analytics or data science is desirable.

    Work Experience

    A minimum of five (5) years of full-time progressively responsible experience in investigatory work is required.
    Experience in interviewing subjects and witnesses in the furtherance of investigations is required.
    Experience of working on international investigation activities is required.
    Experience of working in an international or multilateral public institution is required.
    Experience working in investigations in hardship areas (B – E) as defined by the International Civil Service Commission (ICSC) https://icsc.un.org/Home/DataMobility is desirable.
    Two years or more of experience in data analytics or related area is desirable.

    Languages

    English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Working knowledge of French is desirable. Knowledge of another United Nations official language is desirable.

    Apply via :

    careers.un.org

  • Field Compliance Specialist

    Field Compliance Specialist

    MAIN TASKS AND RESPONSIBILITIES
    Ethics and Compliance Department Overarching Responsibilities

    Promotes and encourages a culture of compliance throughout the organization.
    Encourages transparency, communication and teamwork related to the ethics and compliance chapter and its department objectives. 

    Core duties

    Prepares country work plan, which determine scope, sample size, timing and frequency of compliance reviews in the country.
    Conducts compliance reviews in accordance with the agreed country work plan.
    Assists management to effectively identify, document and mitigate compliance risks associated with program and operations activities.
    Prepares and timely submits compliance reports with observations and recommendations for technical review to Regional Compliance Coordinator and/or Head of Field Compliance.
    Timely issues monthly and quarterly reports to country management.
    Regularly verifies progress made towards compliance recommendations and agreed actions plans.
    Provides advisory services to country management on improvements and engages with other departments to support improvements in internal controls.
    Ensures that recordkeeping of compliance reviews kept on shared file is timely, accurate and complete.

    Communication

    Proactively communicates results of compliance reviews and identified gaps with country management and supports corrective measures in real-time to avoid non-compliance.
    Prepares and provides necessary updates and reports on field compliance work as needed.
    Maintains regular communication with key stakeholders at country and HQ level as required.
    Capacity building and training
    Works with other relevant departments on developing and providing Fraud, Bribery, Conflicts of Interest and other trainings to International Medical Corps staff and partners.
    Researches available sources and remains up to date on relevant trends and activities in the global compliance profession within the NGO community.

    Other responsibilities

    Suggests changes to the policies and procedures and improvements to the systems.
    Assists management with remedying any gaps in internal control.
    Regularly participates in the regional compliance meetings.
    Assists Compliance Investigations Unit and country management with investigations upon their request and subject to approval of the Regional Compliance Coordinator and/or Head of Field Compliance.
    Conducts any other tasks assigned by Regional Compliance Coordinator and/or Head of Field Compliance with the aim of supporting or improving the operations of the Field Compliance Unit.

    PERSON SPECIFICATIONS- MINIMUM REQUIREMENTS
    Qualifications:

    Typically, a 4-year Bachelor´s Degree (in a three-cycle Higher Education) in Business Administration, Accounting, Risk Management or similar. Equivalent combination of relevant education and experience may be substituted as appropriate;
    Master’s degree in a relevant discipline preferred;
    Certification in auditing, grants management, risk and/or compliance management preferred;

    Experience:

    Typically, 5+ years of relevant experience working in related field, with at least 2 years in humanitarian relief or equivalent experience;
    Experience in risk management, compliance and/or audit required;
    Knowledge and working experience with USAID, EU, FDCO and other donors;
    Knowledge of different types of instruments (grants, contracts, sub-awards etc.);
    Knowledge and experience with various business processes (such as Human Resources, Program Management, Financial Management, Supply Chain Management, Information Technology etc.);
    Strong communication including presentation skills
    Strong time management skills;
    Detail oriented, with a high degree of ethics, integrity, discretion and professionalism;
    Ability to handle sensitive matters on a confidential basis;
    Proven ability to gather, analyze and evaluate facts, define problems, draw valid conclusions and to prepare and present concise written reports in English;
    Problem-solving skills;
    Ability to effectively train staff;
    Fluency in English with a proven ability to express himself/herself well verbally and in writing; Knowledge of French or Arabic is preferred;
    Ability to handle sensitive matters on a confidential basis;
    Ability to establish and retain effective working relationships with other staff and tocommunicate clearly and effectively, both orally and in writing;
    Ability and willingness to travel to country program locations as needed, often at short notice

    IMC Somalia is inviting qualified candidates who meet the above requirements to send their cover letter and CV to the following email addresses: somaliajobs@internationalmedicalcorps.org indicating the name of the job as Field Compliance Specialist in the email subject clearly. Deadline for applications is 22nd July 2023.. Only shortlisted applicants will be contacted.

    Apply via :

    somaliajobs@internationalmedicalcorps.org

  • Humanitarian Affairs Officer (Access/Civil-Military Coordination), P3

    Humanitarian Affairs Officer (Access/Civil-Military Coordination), P3

    Responsibilities
    Within delegated authority, the Humanitarian Affairs Officer/Access/Civil-Military Coordination) will be responsible for the following duties:

    Humanitarian Access:

    Supports in developing and implementing access strategies for contexts in the region, including actor mapping, context analysis and analysis of access dynamics in the region.
    Supports negotiations with relevant stakeholders to establish/maintain humanitarian access (both cross-line and cross-border) and resolve any arising constraints, while working to promote a principled, coordinated approach to access and share best practice with partners to ensure effective humanitarian access strategies across the region and in priority countries.
    Supports the maintenance of up-to-date access and conflict data, including access tracking, reporting and analysis, providing timely analysis and updates to various regional and in country coordination forums and key stakeholders.

    Humanitarian Civil-Military Coordination:

    Establishes the necessary links with military officers in relevant military forces, and personnel in UN agencies and NGOs, to undertake Civil-Military coordination in the region and in priority countries, including with training institutes in the region.
    Serves as focal point for policy related to civil-military coordination in close consultation with the Head of EPR.
    Leads, if applicable, the development of country-specific guidelines on civil-military relations, based on the current “Guidelines on the Use of Military and Civil Defence Assets in Disaster Relief” and “Guidelines on the Use of Military and Civil Defence Assets to Support UN Humanitarian Activities in Complex Emergencies”, as well as the “IASC Reference Paper on Civil-Military Relationship in Complex Emergencies”, the IASC Discussion Paper and
    Non-Binding Guidelines on the “Use of Military or Armed Escorts for Humanitarian Convoys”, applicable Security Council resolutions and other relevant instruments.
    Ensures that the country-specific guidelines, and the generic guidelines mentioned above are properly disseminated and understood by both the humanitarian actors and the military forces present, as well as by local actors, as appropriate. Promote and ensure adherence to the above Guidelines within the entire humanitarian community and advise on potential consequences if these principles are compromised.
    Organises, with relevant and balanced Humanitarian and Military representation,
    Workshops on Civil-Military relations, by advocating adherence to applicable guidelines and principles and focusing on positive examples, contribute to a positive working relationship between relevant international military and IASC members.

    Humanitarian Affairs

    Deploys on humanitarian surge and support missions in Southern and Eastern Africa as requested, including to facilitate: humanitarian access negotiations; Civil-Military Coordination, humanitarian operational coordination (e.g. chairing inter-cluster meetings); humanitarian financing proposals (e.g. CERF applications); implementation of preparedness actions (e.g. contingency plans); development of humanitarian needs overviews and appeals; and humanitarian needs assessments.
    Supports humanitarian coordination in countries in the region as needed, including preparation of relevant agendas, background documentation and minutes.
    Travels, as required, inside Mozambique to provide support to humanitarian operations.
    Monitors, analyzes and reports on humanitarian developments, disaster relief/management or emergency situations in the region, particularly related to access and Civil-Military coordination.
    Organizes and prepares, if requested, papers on humanitarian, emergency relief and related issues, particularly related to access and Civil-Military coordination.
    Organizes follow-up work, including interagency meetings to support policy development work and decision-making on important issues, particularly related to access and Civil-Military coordination.
    Drafts and prepares regular situation papers/reports highlighting relevant operational factors affecting the humanitarian situation and response efforts, particularly related to access and Civil-Military coordination.
    Prepares or contributes to the preparation of various written reports, documents and communications, e.g. drafts sections of studies, background papers, policy guidelines, briefings, case studies, presentations, correspondence, etc., highlighting relevant policy and operational factors affecting access, Civil-Military coordination, the humanitarian situation and response efforts.
    Assists in the preparation, implementation and monitoring of humanitarian appeals for countries in the region, including Humanitarian Needs Overviews (HNO) and Humanitarian Response Plans (HRP).
    Ensures appropriate monitoring and reporting mechanisms; provides information and advice on a range of related issues, particularly related to access and Civil-Military coordination, at regional and country level.
    Reviews and provides advice on policy issues related to humanitarian access, safeguarding humanitarian principles and ensuring the effective delivery of humanitarian assistance, at regional and country level.
    Partners with other humanitarian agencies to plan and evaluate humanitarian and emergency assistance programmes and help ensure that latest findings, lessons learned, policy guidelines, etc. are incorporated into these activities, including gender-related considerations, particularly related to access and Civil-Military coordination.
    Provides substantial support to sector / cluster working groups and facilitates exchange on cross-cutting issues, including gender, protection, accountability to affected people and prevention of sexual exploitation and abuse.
    Establishes and maintains contacts with relevant authorities, other UN agencies, non-governmental organizations, diplomatic missions, etc. in support of humanitarian access and Civil-Military coordination at regional and country level.
    Supports advocacy initiatives on issues impacting humanitarian needs and response efforts through the collection of information, liaison with humanitarian partners, government officials, the media, etc. in support of humanitarian access and Civil-Military coordination.
    Undertakes and provides support to technical assistance and other field missions, e.g. leads inter-agency coordinated needs assessment missions and participates in field trips to review the humanitarian situation, response and coordination, etc. especially in support of humanitarian access and Civil-Military coordination.
    Organizes and participates in working groups, meetings, conferences, consultations with other agencies and partners on humanitarian and emergency relief-related matters, especially in support of humanitarian access and Civil-Military coordination.
    Performs other duties as required.

    Competencies
    Professionalism:

    Knowledge of a range of humanitarian assistance, emergency relief and related humanitarian issues, including with respect to humanitarian principles, humanitarian access, Civil-Military coordination and humanitarian coordination. Analytical capacity and in particular the ability to analyze and articulate the humanitarian dimension of issues which require a coordinated UN response. Knowledge of humanitarian needs assessments tools and processes. Capacity to lead inter-agency humanitarian field missions in difficult locations. Ability to build strong networks with humanitarian partners. Knowledge of humanitarian delivery considerations, including ensuring accountability to affected people and prevention of sexual exploitation and abuse. Ability to identify issues and judgment in applying technical expertise to resolve a wide range of problems. Ability to conduct research, including ability to evaluate and integrate information from a variety of sources and assess impact on the humanitarian rights situation in assigned country/area. Ability to work under extreme pressure, on occasion in a highly stressful environment (e.g. civil strife, natural disasters and human misery); ability to provide guidance to new/junior staff. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

    Communication:

    Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

    Planning & Organizing:

    Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

    Education

    Advanced university degree (Master’s degree or equivalent) in political science, social science, international studies, public administration, economics, engineering, earth sciences or a related field. A first-level university degree in combination with an additional two (2) years of qualifying experience may be accepted in lieu of the advanced university degree is required.

    Work Experience

    A minimum of five (5) years of progressively responsible experience in humanitarian affairs, emergency preparedness, crisis/emergency relief management, , or other related area, of which at least three years of relevant experience living and working in countries (actual setting where a mission and/or project is being implemented) in emergency situations is required.
    At least two (2) years in the past five (5) years of field experience (actual setting where a mission or project is being implemented) in aid operations (complex emergency or natural disaster) is required.
    Experience in the regional context (especially Horn of Africa) is desirable.
    Experience in undertaking access negotiations is desirable.
    Experience in civil-military coordination with the UN, or experience in the military forces dealing with major humanitarian operations, is desirable.

    Languages

    French and English are the working languages of the United Nations Secretariat. For the position advertised, fluency in English is required. Knowledge of another UN official language is an advantage.

    Apply via :

    careers.un.org