Jobs Kenya

Job Experience: Experience of 2 – 5 years

  • Fulfilment Supervisor -KE Sales Supervisor – KE

    Fulfilment Supervisor -KE Sales Supervisor – KE

    Role Profile
    Manage the frontline fulfilment process in the market as part of delivering its overall operational objectives. You will be responsible for the day-to-day warehousing and dispatch operations for the market to ensure the company’s targets and objectives on inventory and order fulfilment processes are met. Guarantee operational processes and standards are followed and oversee all housekeeping standards while driving continuous improvement at the market level.
    Key Duties and Responsibilities 

    Inbound outbound Management: Responsible for both inbound and outbound operations of the market. Assure on-time in full deliveries as the set company targets and assure the defined warehousing and dispatch costs are maintained per set targets. Ensure customer orders are fulfilled in a timely, precise manner including management of customer returns per the agreed standards.
    Inventory Management: Deliver 100% Inventory Accuracy while working with the defined stakeholders to minimize stock-outs and damages while driving proper stock handling to minimize losses in damages.
    Operational Excellence: Lead identification and closure of Continuous Improvement Initiatives within the framework of Lean Principles within the warehouse. Execute all operations activities such as stock taking, physical inventory count, inventory accuracy in allocation, consumption levels and order fulfilment. Actively engage in route planning and delivery schedules to ensure all deliveries and completed within the allocated delivery windows.
    People Management:Coach and manage associates (from third-party providers) to deliver shared objectives. Ensure the completion of daily tasks and responsibilities; resolve issues preventing the completion of tasks. Build a team philosophy and cultivate a team atmosphere by working with the team to achieve the company’s targets and objectives. Train new employees in company policies and procedures, as well as product knowledge. Inculcate the company culture among team members and third-party partners and providers.
    Compliance:Assure compliance to Environmental, Occupational Health & Safety and any identified requirements; compliance to all laid down Fulfilment SOPs and associated business processes.
    Reporting:Develop and present reports on inventory accuracy, order fulfilment, transport costs for the market, and order cancellation among other key aspects in warehousing & dispatch.

    Minimum Requirements

    A minimum of 5 years of experience in supply chain management (warehousing & dispatch) in a busy-paced environment with at least 2 years experience in a Supervisory role;
    Bachelor’s degree (or Diploma with at least 3 years demonstrated progressive career growth) in Sciences, Engineering, Computing, Economics, Accounting and Analytics;
    Professional qualifications will be an added advantage;
    Knowledge of inventory and supply chain management;
    Tech Savvy and proficiency in warehousing systems, data entry software/systems, and computer systems including Microsoft Suite;
    Membership in an appropriate professional body is an added advantage;
    Physical stamina, ability to work long hours on one’s feet; 
    Excellent organization and efficient time-management skills;
    Strong verbal and written communication skills;
    Ability to meet deadlines and work well under pressure;
    Experience in an FMCG or Retail background is preferred;
    Demonstrated experience handling route planning and mapping to yield maximum returns
    An open-minded professional who pays keen attention to detail.
    At home with numbers and frameworks. Strong numerical, data and root cause analysis skills;
    Calm under pressure; able to prioritize multiple competing demands.
    A people person who’s passionate about coaching diverse functional frontline team members to deliver stretch targets.
    Always learning; passionate about lean thinking and principles.

     Competencies;

    Operational Excellence;
    Analytical Mindset;
    Problem Solving;
    Attention to Detail;
    People Management;
    Tech Savvy.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • IT Service Delivery Analyst

    IT Service Delivery Analyst

    Description
    This exciting, fast paced internal facing role requires an excellent customer-oriented communicator with an ability to use their own initiative and to work as a team or independently. The successful candidate will join the Global IT Service Delivery Team, part of the CloudFactory’s Global IT Team. This team provides IT support services to all end users across the globe.
    This role offers an individual with the basic IT skills the opportunity to expand their knowledge into all aspects of core IT administration, end user computing, networking and business critical application support.
    CloudFactory’s focus is to grow a first class internal IT operation, which provides the tools, procedures, methods, support and infrastructure for a rapidly expanding global operation. This role will require working in shift-based schedules, providing support 24×7.
    The ideal candidate will be highly motivated with an excellent customer focused approach and commitment to service delivery.
    Essential Functions:
    Delivery of Support Services

    Taking inbound emails/calls/tickets from users with technical IT issues (software & hardware) with the view to resolve at first contact by providing a high level of customer service.
    Responsible and accountable for the tracking of incidents and requests from initial identification through to resolution, ensuring that appropriate categories for logging and escalating incidents and requests are used.
    Interact with end users to resolve IT related issues and provide IT Support in a timely manner in line with the defined Service Level Agreements (SLAs) and the same is adhered by the Help Desk analysts. The modes of support provided will include the use of remote-control software and email or phone call or chat support to CloudFactory’s pan Global user base.
    Provide end-user IT support for all internal CloudFactory employees, ensuring that the end-to–end customer experience is positive, consistent and high quality.
    Performing basic and intermediate level technical troubleshooting for IT issues/problems as per the scope defined.
    Asking the customers targeted questions to quickly understand the root of the problem and escalating promptly if required.
    Keeping track of the issues through to resolution (if the issue can be resolved within the scope of the 1st Level), within agreed time limits.
    Escalate complex incidents to appropriate 2nd line or 3rd line Global IT Service Delivery team members in line with department-wide and company-wide policies and procedures to ensure customer demands are met within the defined SLAs and Operational Level Agreements (OLAs).
    Gathering and documenting as much information as possible for the escalation teams to perform advanced investigation on the issue.
    Collaborate with other Global IT teams like the Enterprise IT, etc. as required especially when the resolution of the reported IT issues is dependent on the change or fix which is to be implemented on Enterprise Level.
    Responsible for the management of all IT issues assigned to them through the ITSM system and ensuring that the status and history of issues are monitored, updated and closed on completion.
    Provide both remote and on-premise desktop level technical support (if required) including troubleshooting Windows, Linux and MAC OS environments, installing and upgrading software and configuring systems and applications.
    Provide technical and administrative assistance for all IT managed On-premise or SAAS based solutions or applications.
    Responsible for planning and organizing daily workload. This includes prioritizing service calls and adjusting work plans to support high priority calls to meet operational requirements.
    Responsible for ensuring that all IT policies and procedures are followed.
    Adhere to the IT security and compliance processes in line with CloudFactory’s policies and regulations.
    Follow IT procedures, maintain documentations and standards and contribute to IT asset
    management as required.
    Undertake any other duties as assigned of a similar level and responsibility as may be required from time to time.
    As part of continued development, the role will require ad-hoc project work to be carried out.

    Location/Mobility

    The post holder will not be required to travel between CloudFactory offices as this is a remote support role.

    Data Protection

    The post holder should be aware of the legislation behind data protection within their jurisdiction and follow relevant regulations and codes of practice to ensure appropriate action is taken to safeguard confidential information.

    General

    This job description is not exhaustive and can be altered in consultation with the post holder.
    The post holder will be required to work in shift based schedules which may include working on weekends and public holidays.

    Requirements

    5 – 2 years’ experience within an IT Support/Service Delivery environment.
    Bachelor’s degree in Science or Computers or equivalent.

    Desirable

    1 year experience in the Applications Support environment.
    Foundation Certificate in ITIL.

    Skills/Knowledge
    Essential
    The ideal candidate should possess the basic or intermediate level of working knowledge and hands-on experience on the following aspects:

    Basic level of technical experience in the following areas:

    Remote and On-premise technical support for Windows/Linux/MAC environments
    G-SUITE Applications
    Desktop Applications
    Antivirus technologies
    Active Directory services
    Internet technologies (WWW FTP EMAIL VPN etc.)
    Basic Networking protocols TCP/IP

    Hands-on experience working in one or more ITSM toolsets
    Proven expertise in reducing call volumes through trending and service improvement.
    Previous experience working within a customer-focused environment is essential.
    Strong fault finding skills, combined with the ability to guide people remotely through IT systems to gather pertinent information.
    Good verbal and written communication skills (English)
    Excellent email/chat/telephone etiquette and good interpersonal skills.

    Desirable

    Microsoft Exchange and O365
    Knowledge or exposure on Client Management Tools
    Awareness on Cloud Infrastructure services like AWS etc.
    Knowledge of ITIL framework

    Personal
    Essential

    Customer-focused approach to dealing with service and incident requests.
    Ability to work effectively with various types of end-users.
    Ability to work under pressure efficiently.
    Ability to multitask, prioritize and manage workload.
    Self-motivated and self-reliant with ability to work independently.
    Excellent attention to detail and be proactive, hardworking and patient.
    Ability to excel both independently as well as part of a team.
    Professional –punctual, reliable, trustworthy, inspires confidence.
    Applicants should have willingness toward self-improvement and continuous learning.

    Reporting Line

    The post holder reports into Global IT Service Delivery Manager.

    Benefits

    Great Mission and Culture
    Meaningful Work
    Market competitive salary
    Quarterly variable compensation
    Remote and Home working
    Commuter/home office, internet and airtime allowance
    Comprehensive medical cover including dental, vision and emergency benefits and an annual Health Spending Account
    Group life insurance
    Personal development and growth opportunities
    Office snacks and lunch
    Periodic team building and social events

    Apply via :

    jobs.workable.com

  • Survey Enumerators

    Survey Enumerators

    Full Job Description
    Savanna’s Forever Tanzania, Data for Africa Development, seeks survey enumerators (14 positions).
    SFTZ seeks survey enumerators for a project to be implemented in Meru and Tharaka-Nithi counties in Kenya. The surveys will be administered to household heads and individual members in youth-led households. Enumerators will also ensure confidentiality of all collected information.
    Minimum Requirements:

    Undergraduate degree in arts or science programmes.
    Minimum 2 years of experience in field research related to socioeconomics.

    Minimum 2 years proven experience conducting survey interviews.
    Knowledge and experience in CAPI surveys (data collection on tablets or smartphones)

    Fluency in English, Kiswahili, and Kimeru

    Excellent interpersonal and communication skills
    Computer skills – including but not limited to emails, Microsoft Word, and Excel.
    Understanding of research ethics in field research.
    Strong self-motivation and ability to withstand stress, including long walking distance and working hours.

    Advantages

    Native speaker in Kimeru
    Great attention to detail and rigor in following established research protocols.
    High time management
    Experience interviewing youth, including under-age children in vulnerable populations.
    Experience conducting field work in remote areas.

    This is a medium-sized project with an expected duration of 1 to 3 months. We are seeking individuals with an intermediate level of expertise in survey research and data collection.
    This post reports to the field supervisor.
     
    Email applications should be sent to jovit.felix@sftz.org and majory.syene@gmail.com
    The closing date of applications: January 4th, 2024
    Applications should include a one-page cover letter and one-page CV or Resume. Please quote “Survey enumerator” as a reference in your subject line.

    Interested and qualified candidates should forward their CV to: jovit.felix@sftz.org using the position as subject of email.

    Apply via :

    jovit.felix@sftz.org

  • Finance Project Management Business Administration Digital Communication and Marketing Research and Development Human Resources Resource Mobilization Non Profit Law Information & Technology

    Finance Project Management Business Administration Digital Communication and Marketing Research and Development Human Resources Resource Mobilization Non Profit Law Information & Technology

    The ITF is recruiting board of Directors members of the following backgrounds:

    Finance,
    Project management,
    Business administration,
    Resource mobilization,
    Non Profit law,
    Digital communication and Marketing,
    Information & Technology,
    Research and development,
    Human resources.

    Responsibilities:
    The ITF board of directors is legally and ethically responsible for all activities of the organization. To that end it:

    Determines how the organization will carry out its mission through long and short-range planning.
    Adopts an annual budget and provides fiscal oversight.
    Hires and evaluates the performance of the Secretary General.
    Establishes policies and strategies for the effective management of the organization.

    Other Responsibilities:

    Overseeing and guiding ITF’s strategy.
    Holding the Secretariat accountable.
    Offering wisdom and credibility to ITF.
    Understand and promote the organization’s mission.
    Attend board meetings and appropriate committee meetings.
    Review agenda and supporting documents prior to meetings.
    Participate in fund raising activities and special events.
    Strictly adhere to conflict-of-interest policies.
    Strictly adhere to confidentiality policies.

    Qualifications:

    Between 25 – 35 years.
    Experience leading a team or an organization (preferably a non-profit).
    Being a representative of one of ITF’s donor organizations or target communities is an added advantage.
    Having legal, auditing, or other organizational investigatory expertise.
    Evidence of commitment to integrity or an ability to inspire ethical behavior.
    History of personal and career achievements.
    Access to networks which could potentially be beneficial to ITF.
    2-5 years of work experience in any of the following fields:

    Finance,
    Project management,
    Business administration,
    Digital communication and Marketing,
    Research and development,
    Human resources,
    Resource mobilization,
    Non profit Law,
    Information & Technology.

    go to method of application »

    Apply via :

    www.itfsecretariat.org

  • Country Market Shaping Specialist

    Country Market Shaping Specialist

    Reporting to the Country Fund Portfolio Manager, and working cohesively with the SHF team, external stakeholders and third-party service providers, the Country Markets Specialist will support the advancement of  SHFs contribution to the sustainable growth of inclusive sanitation economies and the menstrual hygiene marketplace. The postholder will help SHF to deepen its understanding of and position towards  sanitation economy and the market for menstrual products in priority countries. 
    Through this work, SHF will support its stakeholders, including governments, financing institutions and investors, to make data driven decisions that will reform and accelerate markets to improve the delivery of safely managed sanitation and menstrual products to the Base of the Pyramid (BoP). 

     Functional Responsibilities
    Country engagement 
    Market Landscape Assessment: 

    Support the design and implementation of comprehensive assessments of the off-grid/onsite sanitation economy and menstrual hygiene marketplace in low and middle-income countries in Africa; 
    Assist the process analyzing market dynamics, including trends, challenges, and opportunities; and 
    Assist the analysis the governance & regulatory landscape, and its interactions with the market; and identify key players, stakeholders, and influencers within these markets.

    Stakeholder Engagement:

    Collaborate closely with SHF technical staff, government agencies, the private sector/SMEs, financing institutions, NGOs, and other relevant stakeholders to further roll-out and enhance the effectiveness of the SHF business model
    Act as an interlocutor between different stakeholders to facilitate communication and collaboration, identifying challenges and opportunities.
    Assist to ensure the opportunities and constraints of a country context are understood across SHF and reflected in its approach and implementation

    Market Shaping Strategies:

    With key stakeholders and based on a comprehensive understanding of the country context from the market assessments, develop market shaping strategies – a set of targeted interventions that address barriers to market development and that leverages opportunities
    Link country specific gaps & opportunities to innovative approaches to stimulate sustainable growth in inclusive sanitation economies and the menstrual hygiene marketplace
    Support SHF’s market shaping and development approaches to sanitation, hygiene and Menstrual Health and Hygiene products and services – including contributing to the development of strategic and analytical frameworks – to analyze bottlenecks to uptake; structure innovative financing options; fostering supply and demand; pricing structures and models; innovative product introduction/scale up strategies and maximize efficiency in product development, manufacturing; sustainable procurement and supply chain practices.
    Support business development efforts (in collaboration with SHF technical market specialists) to mobilize resources to finance new opportunities

    Private sector & pipeline development: 

    Engage with a variety of private sector actors and platforms, including SMEs in sanitation, women’s health and menstrual health and hygiene to understand barriers to market entry, products, innovations and opportunities 
    In collaboration with the SHF country team, identify, research, meet with and track potential investable propositions on an ongoing basis. This will contribute to developing a pipeline of investable propositions within the identified markets; and identify projects and initiatives (for example, incubators) that align with SHF’s objectives and funding priorities.

    Funding and Catalytic Financing:

    Working with SHF colleagues, assist in evaluating the potential impact and feasibility of proposed projects, and shape and provide recommendations for SHF funding based on analysis of enterprises, infra projects including with utilities, incubation & acceleration programmes, financing facilities/loan programmes with local FIs, municipal financing capability, blended impact funds etc. 
    Contribute to  comprehensive engagement with opportunities across the value chain in an industry, capturing market potential and maturity, analyses of the regulatory environment or the development and continuous updating of a pipeline of investable opportunities.

    Monitoring, Risk and Reporting 

    Ensure that country contexts are integrated into SHF’s broader processes; and collaborate with other SHF teams to align application of the business model
    Assist SHF in further developing and fine-tuning its business model and application if different country contexts, both current in country engagements and for expansion to new priority countries.
    Support in the drafting of work packages, ToRs and other related contracting of third-party support for the execution of activities needed to take place at country level; and support management contracts to ensure timely and efficient delivery and outcomes
    Working with the Impact Measurement Advisor and technical staff to track the progress and impact of market shaping initiatives, including related to market maturity; and support regular reporting on key performance indicators and collaborate to adjust country engagement strategies as needed.
    Work in tandem with the Country Fund Portfolio Manager to contribute to risk management related to market shaping activities and propose mitigation strategies and ensure clear communication accordingly. 
    Working collaboratively, maintain detailed records of country market assessments, strategies, and project developments, updating these regularly; and prepare reports and other documents for SHF management and stakeholders.

    Capacity Strengthening and Partnerships:

    Work in tandem with the Country Fund Portfolio Manager, to support technical advice to government agencies and other stakeholders based on market insights and assessments and advocate for interventions related to market-based inclusive sanitation and menstrual hygiene.
    Contribute to capacity-building to local organizations and partners involved in market shaping and market building activities; and foster knowledge transfer and skill development.
    Identify, establish and maintain partnerships to leverage resources and expertise for market shaping efforts

    Knowledge, Innovation and Research 

    Share insights and best practices related to market shaping in sanitation and menstrual hygiene with SHF teams and external partners; and contribute to knowledge sharing events, workshops, and publications
    Stay updated on emerging trends and innovations in the sanitation economy and menstrual hygiene marketplace; and with colleagues identify areas for research to inform market shaping strategies.
    Impact of Results
    The role will make a significant impact on improving sanitation and menstrual health and hygiene access for underserved populations through the advancement and growth of the sanitation economy and menstrual hygiene marketplace. 

     Education/Experience/Language requirements
    Education:

    A Master’s degree in finance, marketing, business administration, economics, international development or another relevant social science discipline with a quantitative orientation is required.
    A bachelor’s degree in finance, economics, business administration, marketing, international development, or another relevant social science discipline with a combination of two additional years of relevant experience may be accepted in lieu of the master’s degree.

    Experience:

    Minimum 5 years experience required of relevant professional and technical experience in market development in the context of emerging markets/low and middle income countries. 
    Experince  working for a DFI, NDB, impact investor or SME in low and middle income countries is desirable. 
    Sanitation economy and /or menstrual hygiene marketplace knowledge is desirable
    Demonstrated knowledge of women’s empowerment, gender, climate and/or innovative financing is desirable.
    Experience working in a UN agency in either urban or rural development is desirable.

    Language Requirements:

    Fluency in English is essential including excellent writing skills.
    Fluency in French is desirable.

     Competencies

    Develops and implements sustainable business strategies, thinks long term and externally in order to positively shape the organization. Anticipates and perceives the impact and implications of future decisions and activities on other parts of the organization.
    Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
    Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
    Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
    Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
    Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
    Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
    Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

    Apply via :

    jobs.unops.org

  • Snr. Corporate Finance Analyst Senior Officer – Systems Administrator

    Snr. Corporate Finance Analyst Senior Officer – Systems Administrator

    Role Description

    We are looking for a Senior Corporate Finance Analyst to manage and ensure the successful execution of the mandates by providing advisory services to clients. Carry out all relevant communication with the client and potential investors.

    Key Responsibilities

    Develop and maintain complex financial models to assess the potential returns, risks, and valuation of investments. Utilize quantitative techniques and statistical analysis to support investment decisions.
    Conduct comprehensive research on various asset classes, industries, and individual companies. Analyze financial statements, market trends, economic indicators, and other relevant data to evaluate potential investment opportunities
    Develop Marketing Materials (Information Memorandums; Teasers; Investor Pitches and other relevant documents).
    Assist in Business Development activities to gain new clients, utilizing own network and developing innovative ways of finding high-quality new clients.
    Critically review potential new mandates referred to the department to ensure only quality clients are selected.
    Negotiations on ongoing transactions.
    Assist the rest of the Corporate Finance Team in any necessary capacity, including review of marketing materials and financial models.
    Book Building: Come up with a relevant list of investors to target.
    Carry out all relevant internal and external Communication (clients, potential investors, partners).
    Management of the mandates/transactions assigned to them.
    Mentoring and training junior analysts to deliver on their assigned tasks.
    Collaborate with cross-functional teams to develop initiatives that promote a positive and inclusive company culture
    Assist the rest of the Corporate Finance Team in any necessary capacity, including review of marketing materials and financial models.
    Ensuring that client billings are up to date.
    Ensure compliance within the department.
    Create personalized development plans that align with your career aspirations and the organization’s objectives.
    Fostering a corporate culture that promotes ethical practices and good corporate citizenship while maintaining a conducive work environment.

    Education and Experience 

    A University Degree in Business Studies, preferably Finance
    CISI/CIFA/CFA/CPA – Added advantage
    Member of ICIFA – added advantage
    2 -3 years relevant experience within the financial sector, with at least a few years of experience working within a Corporate Finance, Research, or Private Equity team (or similar experience).

    Functional Competencies 

    Good knowledge and understanding of the investment banking industry is essential.
    Strong analytical and problem-solving skills.
    Proficiency in financial modeling and quantitative analysis.
    Excellent understanding of financial markets and investment concepts.
    Knowledge of various asset classes and investment instruments.
    Ability to interpret and communicate complex financial data.
    Attention to detail and accuracy in analysis.
    Effective communication and presentation skills.
    Ability to work independently and as part of a team.
    Adaptability in a dynamic and fast-paced investment environment.
    Ethical and professional conduct

    Qualifications

    Bachelor’s degree in Finance, Economics, Accounting, or related field; Master’s degree preferred
    At least 5 years of relevant experience in corporate finance, investment banking, or private equity, with previous experience working on transactions in the Sub-Saharan Africa region.
    Strong analytical and financial modeling skills, including experience with valuation methodologies, financial statement analysis, and corporate finance concepts
    Excellent communication and interpersonal skills, with the ability to develop strong relationships with clients and work effectively in cross-functional teams
    Experience in negotiating and structuring complex transactions, with a comprehensive understanding of legal, tax, accounting, and regulatory issues will be an added advantage
    Proven ability to manage multiple projects simultaneously, work independently, and meet aggressive deadlines
    Fluent in English and Kiswahili

    go to method of application »

    If you wish to apply for this position, please email your application with a detailed CV and cover letter clearly demonstrating your suitability against the stated responsibilities, education/professional qualification & and experience to careers@genghis-capital.com on or before 20th December, 2023Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

    Apply via :

    careers@genghis-capital.com

  • Revenue Assurance Officer

    Revenue Assurance Officer

    Job purpose:

    Implementation a fully functional revenue assurance function in Finserve Finance, Business Performance and Analytics Department.
    Provision of comprehensive revenue assurance for all revenue streams in order to minimize leakages and maximize revenue.
    Coordination of the Revenue Assurance and Billing Assurance functions.

    Key Duties and responsibilities:

    Support and deliver in the execution of the cost and revenue assurance for all products and services relating to all revenue streams.
     Management of over, under & incorrect charging issues of clients products/services across all systems
     Production and analysis of end to end reconciliations from source, through  to billing and ensuring that all events are received and processed in a timely, complete and accurate manner.
     To develop, improve and support automation and efficiency of all required business processes and revenue assurance models for all products and services related to all revenue streams.
    To provide a comprehensive revenue risk analysis to drive internal improvements through prioritization of tasks or resolution activity to mitigate risks across business forums.
    Work with all product owners to ensure controls are in place to support the lead to cash process for all revenue streams.
     Avert revenue leakage and facilitate proper billing & invoicing: Periodic reconciliation of all revenue streams; includes customer acquisition and retention, customer order entry, customer usage and customer invoices.
    Guide against revenue loss: Identify issues and areas of potential revenue leakage and exposure, determine root causes, design and recommend changes to operational business processes and systems to minimize the risk and potential exposure to revenue leakage.
    To improve work process and procedures: Monitor, review and take corrective actions or observations made by consultants, auditors ,or external/internal reviews on control weaknesses in the revenue assurance process.
     Reporting: Provide reports to senior management concerning progress made, outlining the quantified benefit to the organization and the exposures (challenges) ahead.
    To provide feedback and analysis to the cost and commercial teams in regards to variances and potential impact to the P&L.

    Key Critical Competencies

    Understanding of relational database structures, data manipulation and data extraction methodologies.
    Big data extraction, mining and analysis.
    Understanding of charging principles, tariffs model interconnect and roaming billing processes.
    Ability to work within a team of professionals, guiding and coordinating towards achieving common objectives as well as organize and facilitate brainstorming sessions.
    Ability to review financial results of a telco.
    Ability to communicate effectively; verbally and written. 

    Qualifications:

    A degree in Finance, Accounting, Economics, Commerce or related field.
    A master’s degree in economics, finance or business administration will be an added advantage.
    Excellent knowledge of Microsoft office suite and other visualization tools such as Power BI.
    Knowledge in the below systems would be an added advantage:
    Structured Query Language (SQL)
    Oracle systems and database
    Oracle analysis
    Power BI.
    CPA/ACCA qualifications 

    Experience:

    ·   2-5 years in a similar capacity and/or experience in revenue assurance or billing processes and ability to document such processes. Preferably in the telecommunication industry.

    Apply via :

    equitybank.taleo.net

  • Workshop Manager Warehouse Manager Transport Supervisor

    Workshop Manager Warehouse Manager Transport Supervisor

    Role Purpose:
    The Workshop Manager will lead a team of mechanics and technicians across multiple locations across the country including but not limited to: Nakuru (HQ), Sigona, Kisumu, Migori, Mombasa, Malindi and Nyeri, to ensure the regular maintenance and upkeep of a fleet of vehicles. This role involves overseeing daily operations, managing remote teams, and maintaining the fleet to the highest standards of safety, efficiency, compliance, and reliability.
    Key Responsibilities:

    Lead, manage, and provide guidance to mechanics and technicians in remote locations.
    Develop and implement maintenance schedules to ensure timely and consistent upkeep of the fleet.
    Monitor and maintain vehicles to ensure compliance with safety and regulatory standards.
    Collaborate with procurement to ensure timely availability of spare parts and materials.
    Implement and enforce maintenance procedures to ensure consistent quality of work.
    Provide technical support to mechanics and technicians for complex maintenance tasks.
    Maintain accurate records of maintenance activities, repairs, and expenses.
    Analyze vehicle performance data to identify trends and recommend improvements.
    Review maintenance schedules for the day and allocate tasks to mechanics.
    Review and approve maintenance-related expenses and purchase requests.
    Review maintenance records and update the maintenance schedule for the upcoming week.
    Review and update maintenance procedures based on industry best practices.
    Develop the annual maintenance plan and budget in coordination with stakeholders.

    Requirements:

    A bachelor’s degree in mechanical engineering or a related field is required.
    A minimum of 5 years of experience in fleet maintenance management, with at least 2 years in a leadership role overseeing remote teams.
    Profound knowledge of vehicle maintenance, diagnostics, and repair processes.
    Demonstrated ability to lead and manage remote teams effectively, fostering a culture of teamwork and continuous improvement.
    Strong communication and interpersonal skills to coordinate with remote teams, stakeholders, and suppliers.
    Proficiency in analyzing maintenance data and generating actionable insights to optimize fleet performance.
    Experience in developing and managing maintenance budgets.
    In-depth knowledge of safety and regulatory standards related to fleet maintenance.

    go to method of application »

    Send your applications to careers@gilanisdistributors.com before 17th December 2023.Only shortlisted candidates will be contacted for an interview.

    Apply via :

    careers@gilanisdistributors.com

  • Warehouse Analyst

    Warehouse Analyst

    We are seeking a highly motivated and detail-oriented Warehouse Analyst to join our team. The Warehouse Analyst will be responsible for analyzing and optimizing warehouse operations to improve efficiency and reduce costs. The ideal candidate should have a strong understanding of warehouse management systems and procedures, as well as experience in data analysis.

    Duties and Responsibilities.
    The Warehouse Analyst will be responsible for:

    Establishing quality standards, procedures, and standard operating procedures (SOPs)
    Analyzing warehouse operations: This includes analyzing data on inventory levels, receiving schedules, and warehouse productivity to identify areas for improvement.
    Managing stocks to optimize inventory levels and reduce waste through FEFO and FIFO
    Ensuring compliance with warehouse and safety regulations and participating in audits and inspections to ensure compliance.
    Monitoring and improving warehouse performance through data analysis, process improvement initiatives, and continuous stock-take processes.
    Developing process improvements: Based on the analysis, a warehouse analyst develops and implements process improvements to increase efficiency and reduce costs, such as improving inventory management or optimizing order fulfillment processes.
    Ensuring zero stock variance through accurate tracking of inventory, including regular stock counts and reconciliations,
    Short expiry management

    Qualifications

    Bachelor’s level+ in Food Science or its equivalent, with excellent academic achievement
    2–5 years prior work experience in warehousing.
    Experience in a food warehousing environment or related industry
    is highly desirable.
    Knowledge of food storage, handling, and distribution (frozen, ambient, chilled) is a mass plus.
    Excellent in working with Excel, Warehouse Management Systems, and ERP systems.
    Familiarity with food safety regulations and standards.
    Affinity with technology.

    If you are an organized and driven individual with a passion for delivering exceptional customer service, we encourage you to apply for the role by sending your application to hr@greenspoon.co.ke.

    Apply via :

    hr@greenspoon.co.ke