Job Description
Reporting to the Group Head of Human Resources (GHHR) your role is to assist in ensuring efficient and productive execution of the full spectrum of HR services touching on the employee cycle from sourcing to separation, for the designated employee group. You will also assist the Group Head of HR with day to day operational matters.
Our Vision: We build Africa’s most valued marketplaces.
Key Responsibilities
Assist in organizing the recruitment and onboarding process for designated employee group by following company Recruitment policy and procedure;
Providing HR support to the designated employee group.
Manage all employee records in a confidential manner;
Assist with disciplinary and grievance processes;
Organize the employee separation process by following the company approved Separation Policy and procedure;
Preparing HR reports on a weekly and monthly basis
Maintain template database for ROAM
Assist in providing guidance / advisory service on best HR practices to the business CEOs and category managers;
Counsel staff on issues that affect their productivity;
You must be able to positively connect with all level staff and managers, gain and maintain their trust and confidence, as well as maintain confidentiality of all information that you become aware of during the execution of your duties;
You must be organized, able to multi-task and deliver on multiple requests in a compassionate, legally compliant and timely manner;
You must be able to assist in detecting development needs of the employees as a group and as individuals and organize training;
You must be able to handle meetings with staff in which sensitive information is being transmitted e.g. hold town hall meetings, disciplinary meetings, grievance hearings, informing staff that they are being terminated or demoted or being made redundant;
You will be required to draft different written communication and prepare presentation slides.
Assist in implementing any HR projects
Undertake any lawful duties as may be assigned by the Group Head of HR.
Key skills and competencies
A bachelor’s degree in business related discipline, pref. graduated in HRM or holds a diploma in HR; Certified HR practitioner;
At least 2-4 years progressive experience in a role that requires a generalist HR professional;
Basic knowledge of various employment laws and labor practices in the country;
Basic HRIS system operations, operating all Microsoft applications
Very strong in oral and written communication in English incl. interviewing skills.
Excellent interpersonal abilities, has a basic understanding of psychology;
Ability to work independently with minimal supervision;
Job Experience: Experience of 2 – 4 years
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HR Assistant
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Sales Representative – Cloud Software
A successful SR will leverage key stakeholders and resources to drive deals through the customer engagement process. As a SR, you will be responsible for nurturing established territories while also having the opportunity to develop untapped regions.
Top 3 things you’ll be doing:
# 1 – Cultivate Pipeline. Lead generation; you will be responsible for managing and driving sales cycles by qualifying and accurately forecasting new business opportunities.
# 2 – Showcase the Value/Solution/Brand. Become an expert in uncovering challenges that the prospective clients face. Through a product presentation, you will show how the software solves their challenges, addresses their particular concerns, and helps their company grow.
# 3 – Close Business. Drive revenue by navigating the customer buying process, engaging internal and external key stakeholders, and ultimately securing a signed agreement.
Requirements:
• BA/BS Degree/Diploma• Strong phone & interpersonal skills• Excellent written & verbal communication skills• Highly organized and strong time management skills• 2-4 years sales experience, particularly in Software markets, IT, Telcom• Previous experience selling software added advantage• Ability to thrive in a fast paced environmentCompensation: 20,000, Commissions starting at 120K/month (uncapped), medical, airtime -
Underwriter – General Insurance Medical
Overall Job Purpose:
Reporting to the Assistant Manager, Medical Underwriting the role holder would be assessing the eligibility of applicants to obtain medical cover and scheme administration for the those already on medical cover.
Key Responsibilities:
Apply standard rates, calculate premiums and underwrite new business, renewals, endorsements and cancelations.
Generations of renewal letters and follow up.
Prepare premium invoices.
Preparation of member guides
Generate utilization reports, member statement s and loss ratio trends.
Timely preparation of quotations within set standards.
Preparing policy documents, endorsements debit and credit notes.
Making invitations for scheme renewals.
Works closely with sales staff/agents and brokers to develop and maintain positive business partnerships.
Perform any other duties as may be assigned from time to time.
Key Performance Measures:
% Loss Ratio
Retention ratio
New Member Onboarding Time
Underwriting turnaround time
% processes re-engineered
% SLAs met
% of policies renewed before expiration of policy
% customer complaints resolved within SLA
# of client profiles with complete information
% customers with account information available digitally
Knowledge, Experience and Qualifications:
Bachelor’s Degree (Insurance Option Preferred)
Professional Qualification in Insurance(ACII or IIK)
2-4 Years experience in the insurance Industry
Technical Competence in underwriting Medical Insurance risks
Working Relationships
Accountable to the Assistant Manager Medical Underwriting
Required to liase and work closely with the other departments as may be necessary
Britam Customers
Insurance sector Players
Technical and functional conpetencies:
Knowledge of Insurance concepts
Knowledge of medical underwriting processes, procedures and concepts
Knowledge of insurance regulatory requirements
Core competencies:
Communication Skills
Building Relationships
Focuses on the Customers
Develops self
Solves problems. -
Data Officer
ROLE SUMMARY
The DO will have primary responsibility for the day-to-day administration of the LAMPS DP. The DO will coordinate with the LAMPS team (including the Learning, Third-Party Monitoring (TPM), and Technical Assistance (TA) components) to gather verification data from verification visits, support on cleaning it, and adding it to the live DP, updating visualisations and reporting for the DP users. Additionally, the DO will lead on training and capacity building DP users, both in person and through detailed documentation.
The DO will work closely with the cross-component LAMPS team in Nairobi, and the DPM (not based in Nairobi) to produce the DP deliverables.
LEVEL OF EFFORT & LOCATION
Full-time, based in Nairobi, Kenya
ACTIVITIES
The DO’s work will be in the following areas:
Technical (40%):
be the primary day-to-day Administrator of the DP
provide IT and technical support to data collection process including coding research tools, mobile device configuration, data transfers, Kobo Toolbox administration, user support
contribute to data cleaning, analysis and QA of verification data in coordination with the TPM component
support the Learning and TA components with data collection, analysis, storage and visualisation via the DP
add quality assured data to the live platform and update visualisation dashboards
user administration: Create and manage user roles and profiles, assign them to users
Documentation (25%):
lead on drafting and updating the ‘Training and Handover Manual’ for using the DP
lead on drafting and updating the ‘Administrator Manual’ for DP administrators
input to the DP ‘Product Specification Document’ (led by the DPM)
User engagement & consortium collaboration (20%):
proactively collect and collate feedback from DP users, make recommendations for new features and capabilities
work flexibly with all LAMPS components (TPM, Technical Assistance, Learning) and the consortium partner responsible for developing the DP software
Use the DP to support the learning component to solicit feedback on all LAMPS components
Training and capacity building (15%):
support TPM to train and support enumerators to use mobile data collection devices, including technical configuration and troubleshooting
train and support DP users (DFID-S and IPs) to use the DP
KEY COMPETENCIES
Education:
It is desirable that the DO holds a degree in a relevant discipline
It is essential that the DO:
is experienced administering digital services and databases
has conducted digital training and capacity building (face-to-face and written)
has data analysis experience
is experienced in mobile data collection methodologies and services (eg Kobo Toolbox)
is a strong writer (DP specification documentation, training & guidance manuals)
is proactive, detail-orientated a good communicator and a proven team player
has 2-4 year experience in similar roles
It is desirable that the DO:
is knowledgeable about digital data collection best practices
has experience working as part of a geographically disperse team
understands monitoring and evaluation (M&E) and survey design, coding
has experience using & administrating data analysis software (Nvivo, SPSS)
has experience working with government/donor clients (eg DFID)
Languages:
Written and oral fluency in English essential
Language skills in Somali and/or Arabic desirable
DELIVERABLES
The DO will work closely with the DPM and will contribute to the development of the following deliverables:
Beta DP
Live DP and iterative improvements
Training and guidance (written documents, presentations, remote support)
REPORTING LINES
The DO will report to and support the DPM
The DO will update the Nairobi-based Programme Manager & Team Leader of progress -
National Information Management Officer
Duties and Responsibilities
Oversees the collection & maintenance of primary data and information elements, in humanitarian context, that are required internally and externally to support humanitarian decision-making
Responsible for strategic and operational decision-making by coordinating the processing and analysis of data and information and presenting it in the format most useful for analysis (e.g. reports, maps) using latest data visualisation and mapping technologies.
working in close collaboration with OCHA staff and regional partners, be responsible for updating regional mailing list database,
Ensures structured dissemination of OCHA EA information products and services (e.g. reports, data, maps) through, for example, hard copy, standalone executable programmes, regional mailing lists and websites
Work in close collaboration with the OCHA EA reporting and coordination team to actively update contents on the OCHA EA humanitarian response and corporate website;
Act as the focal point for the regional meeting calendar updates to ensure that all relevant meetings held in the region are displayed on the calendar;
Be the responsible to input all relevant documents on the OCHA EA shared drive and or on the Dropbox
Be available to deploy to countries in the region and outside, sometimes on long-term, to provide Information Management mission support.
Any other duties as may be requested by OCHA Head of Office or the head of the Information Management Unit
Competencies
Professionalism – Exposure to a wide range of information management systems related to humanitarian activities, conceptual and strategic analytical capacity, demonstrated problem-solving skills. Good knowledge of the region/country and ability to influence others to reach agreement.
Client Orientation – Ability to identify and analyse clients needs and refer that to the IM supervisor for improvement of the IM tools;
Commitment to Continuous Learning – Willingness to keep abreast of new IM tools;
Communications – Good communication (spoken and written) skills, including the ability to explain and present technical information, effectively advice clients on systems related issues, applications, etc…
Judgment – Demonstrated ability to apply good judgment in the context of assignments given.
Teamwork – Good interpersonal skills and ability to establish and maintain effective partnerships and working relations in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity.
Planning & Organizing – Ability to plan own work and manage conflicting priorities
Required Skills and Experience
Education:
Master Degree or Bachelor’s Degree with combination of education, certification and experience in the IM and/or GIS relevant area is essential.
Experience:
At least 2 years of progressively experience in the area of IM combines with a Master’s degree or 4 years’ experience if combined with a Bachelor’s degree. Extensive work Familiarity with industry standard GIS and Graphics design software is an advantage. Ability to work independently in a result oriented multi-tasking environment is an asset. Experience in managing IM teams.
Language: Fluency in written and spoken English is essential; fluency in one or more local languages is highly desirable and may be a requirement.
Other Skills: Understanding of organization’s information management infrastructure and as it relates to user area and availability for regular trips to the areas where vulnerable population are located -
Assistant BDM Legal Manager
This position will provide administrative support the Head Trade Finance/ Senior BDM Trade Finance on the day to day management of an assigned portfolio by providing credit analysis, portfolio management and customer service.
Assistant BDM Job Key Responsibilities
To implement the Trade Finance strategy in line with the overall Corporate Banking Strategy; to ensure achievement of profitability targets through revenue maximization and prudent cost management.
Drive sustainable growth through the delivery of innovative and customized Trade Finance solutions and products to meet identified customer needs.
Grow Trade Finance business volumes and revenues, and manage assigned client portfolio from deal origination, structuring, credit approval, through to contracting and placement while ensuring that the process is efficient.
Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.
To build and maintain productive and strategic relations with customers/ suppliers/ line manager/ stakeholders to drive the development and delivery of business solutions and revenue growth for the specific sectors or portfolio.
Provide, professional client advisory services on all trade finance related matters.
Ensure strong cross- selling of existing and new products to existing and new clients; and in this process, maintain effective liaison with all relevant business units in the bank
Maintains a detailed and current understanding of the industry; (at a macro, sector specific, current market structures; regulatory requirements and issues) to ensure that that opportunities are realized and the risks mitigated.
Maintain proper and accurate records of all commodities taken as collateral for lending to clients under the
Structured Trade Finance portfolio and reconcile records relating to commodities held under collateral management.
Ensure compliance to the Bank’s policies, procedures and regulatory requirements.
Qualification Requirements for the Assistant BDM Job
University degree in a Business related area from a recognized institution.
Professional qualification in CPA, ACCA, CFA or AKIB will be an added advantage
Master’s degree in Finance or a Business related field will be an added advantage
Minimum of 4 years’ Corporate Banking experience.
Minimum of 2 years’ experience within Banking in:
Sales
Banking Operations
Relationship Management / Customer Service
Financial Analysis and Business Performance Management
Product development and Portfolio Management
Credit Management
Trade Finance
Thorough knowledge of Corporate Banking Products & Services.
Excellent interpersonal, and negotiation skills with the ability to network, generate new business and develop strong business relations.
A good understanding of Risk, Compliance policies and procedures.
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Project Officer (Disarmament, Demobilization, and Reintegration (DDR)) Senior Regional Immigration and Border Management (IBM) Specialist Head, Labour Mobility and Human Development Division
Core Functions / Responsibilities:
Support the implementation of national-level activities designed to build the capacity of relevant ministries of the FGoS to implement the National Programme.
Assist the DDR Project Manager to supervise and manage all procurement/logistics activities, staff on-boarding and training, and other HR or admin tasks as needed.
Assist in initiating dialogue and sensitization workshops aimed at increasing community resilience to violent extremism.
Support the implementation of strategic communications’ activities aimed at awareness-raising and information sharing.
Oversee implementation of community development initiatives including quick impact projects and infrastructure development.
Support the implementation of skills-based training aimed at providing alternative livelihoods to vulnerable populations.
Liaise and act as the IOM focal point with relevant government authorities/counterparts, UN partners, implementing partners and the mission support units as necessary.
Assist the DDR Unit in identifying programme gaps, developing programmatic interventions, and ensuring partner support.
Coordinate and administer budgets in line with National Programme and donor requirements.
Prepare timely and regular programme reports/updates in line with donor requirements and for mission purposes.
Serve as Office Manager for the DDR team based in Nairobi.
Perform such other duties as may be assigned.
Required Qualifications and Experience:
Education
• Master’s degree in Law, Political or Social Studies, International Affairs or a related field from an accredited academic institution with two years of relevant professional experience; or
• University degree in the above fields with four years of relevant professional experience.
Experience
• Experience coordinating multiple projects simultaneously;
• Previous work experience in one or more of the following thematic areas a distinct advantage: DDR, PVE, and CVE;
• Experience coordinating information-sharing, sensitization, or awareness-raising activities within a community;
• Project experience related to one or more of the following topics: stabilization, government capacity building, community-led recovery, and conflict mitigation.
• Prior experience working with vulnerable groups in a highly complex conflict area, particularly in areas related to DDR, human rights, or peacekeeping;
• Experience working with various stakeholders including UN agencies, NGOs, government, and donors;
• Thorough knowledge of Somalia, including socioeconomic and political context.
Languages
Fluency in English is required. Working knowledge of Somali is an advantage.
Desirable Competencies:
Behavioral
• Accountability – takes responsibility for action and manages constructive criticisms;
• Client Orientation – works effectively well with client and stakeholders;
• Continuous Learning – promotes continuous learning for self and others;
• Communication – listens and communicates clearly, adapting delivery to the audience;
• Creativity and Initiative – actively seeks new ways of improving programmes or services;
• Leadership and Negotiation – develops effective partnerships with internal and external stakeholders;
• Performance Management – identify ways and implement actions to improve performance of self and others;
• Planning and Organizing – plans work, anticipates risks, and sets goals within area of responsibility;
• Professionalism – displays mastery of subject matter;
• Teamwork – contributes to a collegial team environment; incorporates gender related needs, perspectives, concerns and promotes equal gender participation;
• Technological Awareness – displays awareness of relevant technological solutions;
• Resource Mobilization – works with internal and external stakeholders to meet resource needs of IOM.
Other:
Internationally recruited professional staff are required to be mobile.
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible.
Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.
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Data Processing Assistant
Context:
Under the general supervision of the Operations Officer, under the direct supervision of the Senior Operations Liaison Assistant, and in coordination with the Senior Operations Assistant/Movements Coordinator, the incumbent is responsible for entering data for refugees and migrants into IOM data base and preparation of IOM travel bags in compliance with IOM established procedures to ensure orderly and timely movements of refugees and migrants. The incumbent’s responsibilities will include the following:
Core Functions / Responsibilities:
Receive travel documents from high commissions, USRAP travel packets from Resettlement Support Centre (RSC); check and confirm documents/packets received against RSC/high commissions dispatch list and return signed copy to RSC/high commissions.
Import USRAP data lists into Mimosa database; register cases received in Mimosa.
Update case status in Mimosa and tracking system; indicating cases with special needs and cross-references in Mimosa.
Sort and photocopy travel documents as requested by other units/departments, i.e. for exit permits.
Dispatch travel documents by DHL to relevant IOM missions together with data/booking lists.
Maintain and update spread sheet of packets received from RSC/embassies and returned.
Forward a list of all travel documents received to IOM field offices in the region (OPS and MHD), i.e. Dadaab and Kakuma.
Liaise and reconcile with RSC, embassies and missions on cases received and returned.
Timely and accurately prepare departure/exit cards, x-rays, medical documents pre-departure certificates and customs cards for departure ex Kenya and the region: BI, ER, SO and DJ, and send them to the relevant missions.
Perform any other duties that might be assigned.
Required Qualifications and Experience
Education
A Bachelors Degree or equivalent (or higher) with least two years professional working expereince in data processing and database management, or High School Certificate, with 4 years professional working experience in data processing and database management.
Computer literacy in Ms Windows XP and 2000, Ms Office 2000/2003, Database and Ms Access.
Experience
Overall knowledge of USRAP, Australian, Canadian and European IOM resettlement procedures.
Accuracy in handling and reporting data.
Typing speed of 60 words per minute.
Languages
Fluency in both written and spoken English and Kiswahili
Required Competencies
Behavioural
Accountability – takes responsibility for action and manages constructive criticisms
Client Orientation – works effectively well with client and stakeholders
Continuous Learning – promotes continuous learning for self and others
Communication – listens and communicates clearly, adapting delivery to the audience
Creativity and Initiative – actively seeks new ways of improving programmes or services
Leadership and Negotiation – develops effective partnerships with internal and external stakeholders;
Performance Management – identify ways and implement actions to improve performance of self and others.
Planning and Organizing – plans work, anticipates risks, and sets goals within area of responsibility;
Professionalism – displays mastery of subject matter
Teamwork – contributes to a collegial team environment; incorporates gender related needs, perspectives, concerns and promotes equal gender participation.
Technological Awareness – displays awareness of relevant technological solutions;
Resource Mobilization – works with internal and external stakeholders to meet resource needs of IOM.
Other
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
Appointment will be subject to certification that the candidate is medically fit for appointment and verification of residency, visa and authorizations by the concerned Government, where applicable.
Only candidates residing in either the country of the duty station or from a location in a neighbouring country that is within commuting distance of the duty station will be considered. In all cases, a prerequisite for taking up the position is legal residency in the country of the duty station, or in the neighbouring country located within commuting distance, and work permit, as applicable. -
Network Administartor
Network Administartor Job Responsibilities
Scheduling and executing Preventive Maintenance of the Network Infrastructure
Ensure 99.99% availability of the Network Infrastructure
Serve as a Level 1 escalation for all Network incidents
Serve as part of Resolution Team for Network Incidents
Ensure Network documentation is updated
Manage Network Inventory and spares
Manage Configuration of all Network equipment (backup configuration and application of standardized configuration templates to Network equipment)
Liaise with Service Providers to ensure agreed SLAs are maintained 100%
Continuous training to keep abreast with Network technologies
Liaise with the ITSM/Service Delivery manager to manage projects and IT&S processes and procedures.
Ensure Network licenses are valid and initiate acquisition of the same before expiry
Requirements for the Network Administartor Job
CCNA or CCNP required.
Telco / Service Provider experience is an advantage
2-4 years experience managing a large Network of at least 50 nodes
Strong troubleshooting skills is key
Team Player
Degree in Computer Science/Telecommunication or related degree
Ability to work with cross-functional teams to deliver projects and IT services
Experience in Cisco Nexus switches, Juniper QFX, High Performance Routers (Cisco ASR1k etc), Advanced
BGP configuration, Firewall hardening with Cisco ASA and Juniper SRX firewalls, Network Access Control and
Traffic Engineering -
Communication Officer
Job Purpose
The Communications Officer shall be Responsible for providing technical support and guidance in designing and implementing the project’s communication strategy and the linkages with relevant institutions and organizations. The Officer will also be responsible for professional documenting of best practices, success stories, project learnings and visibility of the organization. The officer will be based in Nairobi with occasional travel to Meru, Kilifi, Isiolo, Kitui, Narok and Nyeri.
Responsibilities for the Communication Officer Job
Develop and implement CREAW’s communication strategy and create linkages with relevant institutions, partners and organizations
Provide leadership and critical support in information gathering, knowledge, management and dissemination of communication materials within CREAW’s programs.
In charge of CREAW’s website content and social media platforms including but not limited to face book and twitter accounts.
Responsible for developing various communication messages and dissemination relevant to the work of CREAW using the appropriate multi-media channels.
In charge of producing compelling stories, press releases, media briefs and any other communication products reflecting on the program/s.
Responsible for occasionally travelling to field to gather information on program work and capture visual images of ongoing activities.
Facilitate writing and editing of all publications and important documents.
In coordination with Programs, design, edit, record and produce and publish quality promotional materials such as e-newsletters, posters, leaflets, fliers and brochures.
Organize media events for CREAW as and when required.
In coordination with Programs, provide updates about CREAW’s work in the different programs and meet any specific information request.
Develop a branding strategy for CREAW and ensure adherence by all employees.
Build capacity of CREAW staff in documentation and report writing.
Act as media focal point for CREAW and develop relations with selected media.
Write media releases, organize press conferences and keep up to date information on general media liaison people.
Qualifications for the Communication Officer Job
University Degree preferably in Communications, Public relations or related field.
At least 2-4 years of experience in the Communications field in an NGO environment.
Excellent written and oral communication skills.
Experience in designing communication tools and strategies.
Excellent communication skills with fluency in both English and Kiswahili.
Professional experience in women’s rights and/or human rights work.
Previous experience in the NGO sector in the above capacity; Confirmed previous engagement in similar assignment;
Strong analytical and report writing skills as well as excellent presentation and facilitation skills
Self-driven and able to deliver results with minimum supervision.
Willingness to travel extensively within the country , work extended periods in the field and interact effectively with community members and willingness to learn new approaches.
Ability to work in a multi-disciplinary and multicultural environment and with partners at all levels.