Job Experience: Experience of 2 – 4 years

  • HR Assistant

    HR Assistant

    Job Description
    Reporting to the Group Head of Human Resources (GHHR) your role is to assist in ensuring efficient and productive execution of the full spectrum of HR services touching on the employee cycle from sourcing to separation, for the designated employee group. You will also assist the Group Head of HR with day to day operational matters.
    Our Vision: We build Africa’s most valued marketplaces.
    Key Responsibilities
    Assist in organizing the recruitment and onboarding process for  designated employee group by following company Recruitment policy and procedure;
    Providing HR support to the designated employee group.
    Manage all employee records in a confidential manner;
    Assist with disciplinary and grievance processes;
    Organize the employee separation process by following the company approved Separation Policy and procedure;
    Preparing HR reports on a weekly and monthly basis
    Maintain template database for ROAM
    Assist in providing guidance / advisory service on best HR practices to the business CEOs and category managers;
    Counsel staff on issues that affect their productivity;
    You must be able to positively connect with all level staff and managers, gain and maintain their trust and confidence, as well as maintain confidentiality of all information that you become aware of during the execution of your duties;
    You must be organized, able to multi-task and deliver on multiple requests in a compassionate, legally compliant and timely manner;
    You must be able to assist in detecting development needs of the employees as a group and as individuals and organize training;
    You must be able to handle meetings with staff in which sensitive information is being transmitted e.g. hold town hall meetings, disciplinary meetings, grievance hearings, informing staff that they are being terminated or demoted or being made redundant;
    You will be required to draft different written communication and prepare presentation slides.
    Assist in implementing any HR projects
    Undertake any lawful duties as may be assigned by the Group Head of HR.
     
    Key skills and competencies
    A bachelor’s degree in business related discipline, pref. graduated in HRM or holds a diploma in HR; Certified HR practitioner;
    At least 2-4 years progressive experience in a role that requires a generalist HR professional;
    Basic knowledge of various employment laws and labor practices in the country;
    Basic HRIS system operations, operating all Microsoft applications
    Very strong in oral and written communication in English incl. interviewing skills.
    Excellent interpersonal abilities, has a basic understanding of psychology;
    Ability to work independently with minimal supervision;

  • Sales Representative – Cloud Software

    Sales Representative – Cloud Software

    A successful SR will leverage key stakeholders and resources to drive deals through the customer engagement process.  As a SR, you will be responsible for nurturing established territories while also having the opportunity to develop untapped regions.  
     
    Top 3 things you’ll be doing:
     
    # 1 – Cultivate Pipeline. Lead generation; you will be responsible for managing and driving sales cycles by qualifying and accurately forecasting new business opportunities.
     
    # 2 – Showcase the Value/Solution/Brand. Become an expert in uncovering challenges that the prospective clients face. Through a product presentation, you will show how the software solves their challenges, addresses their particular concerns, and helps their company grow.
     
    # 3 – Close Business. Drive revenue by navigating the customer buying process, engaging internal and external key stakeholders, and ultimately securing a signed agreement.
     
    Requirements:  
    • BA/BS Degree/Diploma• Strong phone & interpersonal skills• Excellent written & verbal communication skills• Highly organized and strong time management skills• 2-4 years sales experience, particularly in Software markets, IT, Telcom• Previous experience selling software added advantage• Ability to thrive in a fast paced environmentCompensation: 20,000, Commissions starting at 120K/month (uncapped), medical, airtime

  • Underwriter – General Insurance Medical

    Underwriter – General Insurance Medical

    Overall Job Purpose:
    Reporting to the Assistant Manager, Medical Underwriting the role holder would be assessing the eligibility of applicants to obtain medical cover and scheme administration for the those already on medical cover.
    Key Responsibilities:
    Apply standard rates, calculate premiums and underwrite new business, renewals, endorsements and cancelations.
    Generations of renewal letters and follow up.
    Prepare premium invoices.
    Preparation of member guides
    Generate utilization reports, member statement s and loss ratio trends.
    Timely preparation of quotations within set standards.
    Preparing policy documents, endorsements debit and credit notes.
    Making invitations for scheme renewals.
    Works closely with sales staff/agents and brokers to develop and maintain positive business partnerships.
    Perform any other duties as may be assigned from time to time.
    Key Performance Measures:
    % Loss Ratio
    Retention ratio
    New Member Onboarding Time
    Underwriting turnaround time
    % processes re-engineered
    % SLAs met
    % of policies renewed before expiration of policy
    % customer complaints resolved within SLA
    # of client profiles with complete information
    % customers with account information available digitally
    Knowledge, Experience and Qualifications:
    Bachelor’s Degree (Insurance Option Preferred)
    Professional Qualification in Insurance(ACII or IIK)
    2-4 Years experience in the insurance Industry
    Technical Competence in underwriting Medical Insurance risks
    Working Relationships
    Accountable to the Assistant Manager Medical Underwriting
    Required to liase and work closely with the other departments as may be necessary
    Britam Customers
    Insurance sector Players
    Technical and functional conpetencies:
    Knowledge of Insurance concepts
    Knowledge of medical underwriting processes, procedures and concepts
    Knowledge of insurance regulatory requirements
    Core competencies:
    Communication Skills 
    Building Relationships
    Focuses on the Customers
    Develops self
    Solves problems.

  • Data Officer

    Data Officer

    ROLE SUMMARY
    The DO will have primary responsibility for the day-to-day administration of the LAMPS DP. The DO will coordinate with the LAMPS team (including the Learning, Third-Party Monitoring (TPM), and Technical Assistance (TA) components) to gather verification data from verification visits, support on cleaning it, and adding it to the live DP, updating visualisations and reporting for the DP users. Additionally, the DO will lead on training and capacity building DP users, both in person and through detailed documentation.
    The DO will work closely with the cross-component LAMPS team in Nairobi, and the DPM (not based in Nairobi) to produce the DP deliverables.
    LEVEL OF EFFORT & LOCATION
    Full-time, based in Nairobi, Kenya
    ACTIVITIES
    The DO’s work will be in the following areas:
    Technical (40%):
    be the primary day-to-day Administrator of the DP
    provide IT and technical support to data collection process including coding research tools, mobile device configuration, data transfers, Kobo Toolbox administration, user support
    contribute to data cleaning, analysis and QA of verification data in coordination with the TPM component
    support the Learning and TA components with data collection, analysis, storage and visualisation via the DP
    add quality assured data to the live platform and update visualisation dashboards
    user administration: Create and manage user roles and profiles, assign them to users
    Documentation (25%):
    lead on drafting and updating the ‘Training and Handover Manual’ for using the DP
    lead on drafting and updating the ‘Administrator Manual’ for DP administrators
    input to the DP ‘Product Specification Document’ (led by the DPM)
    User engagement & consortium collaboration (20%):
    proactively collect and collate feedback from DP users, make recommendations for new features and capabilities
    work flexibly with all LAMPS components (TPM, Technical Assistance, Learning) and the consortium partner responsible for developing the DP software
    Use the DP to support the learning component to solicit feedback on all LAMPS components
    Training and capacity building (15%):
    support TPM to train and support enumerators to use mobile data collection devices, including technical configuration and troubleshooting
    train and support DP users (DFID-S and IPs) to use the DP
    KEY COMPETENCIES
    Education:
    It is desirable that the DO holds a degree in a relevant discipline
    It is essential that the DO:
    is experienced administering digital services and databases
    has conducted digital training and capacity building (face-to-face and written)
    has data analysis experience
    is experienced in mobile data collection methodologies and services (eg Kobo Toolbox)
    is a strong writer (DP specification documentation, training & guidance manuals)
    is proactive, detail-orientated a good communicator and a proven team player
    has 2-4 year experience in similar roles
    It is desirable that the DO:
    is knowledgeable about digital data collection best practices
    has experience working as part of a geographically disperse team
    understands monitoring and evaluation (M&E) and survey design, coding
    has experience using & administrating data analysis software (Nvivo, SPSS)
    has experience working with government/donor clients (eg DFID)
    Languages:
    Written and oral fluency in English essential
    Language skills in Somali and/or Arabic desirable
    DELIVERABLES
    The DO will work closely with the DPM and will contribute to the development of the following deliverables:
    Beta DP
    Live DP and iterative improvements
    Training and guidance (written documents, presentations, remote support)
    REPORTING LINES
    The DO will report to and support the DPM
    The DO will update the Nairobi-based Programme Manager & Team Leader of progress

  • National Information Management Officer

    National Information Management Officer

    Duties and Responsibilities
    Oversees the collection & maintenance of primary data and information elements, in humanitarian context, that are required internally and externally to support humanitarian decision-making
    Responsible for strategic and operational decision-making by coordinating the processing and analysis of data and information and presenting it in the format most useful for analysis (e.g. reports, maps) using latest data visualisation and mapping technologies.
    working in close collaboration with OCHA staff and regional partners, be responsible for updating regional mailing list database,
    Ensures structured dissemination of OCHA EA information products and services (e.g. reports, data, maps) through, for example, hard copy, standalone executable programmes, regional mailing lists and websites
    Work in close collaboration with the OCHA EA reporting and coordination team to actively update contents on the OCHA EA humanitarian response and corporate website;
    Act as the focal point for the regional meeting calendar updates to ensure that all relevant meetings held in the region are displayed on the calendar;
    Be the responsible to input all relevant documents on the OCHA EA shared drive and or on the Dropbox
    Be available to deploy to countries in the region and outside, sometimes on long-term, to provide Information Management mission support.
    Any other duties as may be requested by OCHA Head of Office or the head of the Information Management Unit
    Competencies
     
    Professionalism – Exposure to a wide range of information management systems related to humanitarian activities, conceptual and strategic analytical capacity, demonstrated problem-solving skills. Good knowledge of the region/country and ability to influence others to reach agreement.
    Client Orientation – Ability to identify and analyse clients needs and  refer that to the IM supervisor for improvement of the IM tools;
    Commitment to Continuous Learning – Willingness to keep abreast of new  IM tools;
    Communications – Good communication (spoken and written) skills, including the ability to explain and present technical information, effectively advice clients on systems related issues, applications, etc…
    Judgment – Demonstrated ability to apply good judgment in the context of assignments given.
    Teamwork – Good interpersonal skills and ability to establish and maintain effective partnerships and working relations in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity.
    Planning & Organizing – Ability to plan own work and manage conflicting priorities
    Required Skills and Experience
    Education:  
    Master Degree or Bachelor’s Degree with combination of education, certification and experience in the IM and/or GIS relevant area is essential.   
    Experience:
    At least 2 years of progressively experience in the area of IM combines with a Master’s degree or 4 years’ experience if combined with a Bachelor’s degree. Extensive work Familiarity with industry standard GIS and Graphics design software is an advantage. Ability to work independently in a result oriented multi-tasking environment is an asset. Experience in managing IM teams.
    Language:   Fluency in written and spoken English is essential; fluency in one or more local languages is highly desirable and may be a requirement.   
    Other Skills: Understanding of organization’s information management infrastructure and as it relates to user area and availability for regular trips to the areas where vulnerable population are located

  • Assistant BDM Legal Manager

    Assistant BDM Legal Manager

    This position will provide administrative support the Head Trade Finance/ Senior BDM Trade Finance on the day to day management of an assigned portfolio by providing credit analysis, portfolio management and customer service.
    Assistant BDM Job Key Responsibilities
    To implement the Trade Finance strategy in line with the overall Corporate Banking Strategy; to ensure achievement of profitability targets through revenue maximization and prudent cost management.
    Drive sustainable growth through the delivery of innovative and customized Trade Finance solutions and products to meet identified customer needs.
    Grow Trade Finance business volumes and revenues, and manage assigned client portfolio from deal origination, structuring, credit approval, through to contracting and placement while ensuring that the process is efficient.
    Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.
    To build and maintain productive and strategic relations with customers/ suppliers/ line manager/ stakeholders to drive the development and delivery of business solutions and revenue growth for the specific sectors or portfolio.
    Provide, professional client advisory services on all trade finance related matters.
    Ensure strong cross- selling of existing and new products to existing and new clients; and in this process, maintain effective liaison with all relevant business units in the bank
    Maintains a detailed and current understanding of the industry; (at a macro, sector specific, current market structures; regulatory requirements and issues) to ensure that that opportunities are realized and the risks mitigated.
    Maintain proper and accurate records of all commodities taken as collateral for lending to clients under the
    Structured Trade Finance portfolio and reconcile records relating to commodities held under collateral management.
    Ensure compliance to the Bank’s policies, procedures and regulatory requirements.
    Qualification Requirements for the Assistant BDM Job
    University degree in a Business related area from a recognized institution.
    Professional qualification in CPA, ACCA, CFA or AKIB will be an added advantage
    Master’s degree in Finance or a Business related field will be an added advantage
    Minimum of 4 years’ Corporate Banking experience.
    Minimum of 2 years’ experience within Banking in:
    Sales
    Banking Operations
    Relationship Management / Customer Service
    Financial Analysis and Business Performance Management
    Product development and Portfolio Management
    Credit Management
    Trade Finance
    Thorough knowledge of Corporate Banking Products & Services.
    Excellent interpersonal, and negotiation skills with the ability to network, generate new business and develop strong business relations.
    A good understanding of Risk, Compliance policies and procedures.
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  • Network Administartor

    Network Administartor

    Network Administartor Job Responsibilities
    Scheduling and executing Preventive Maintenance of the Network Infrastructure
    Ensure 99.99% availability of the Network Infrastructure
    Serve as a Level 1 escalation for all Network incidents
    Serve as part of Resolution Team for Network Incidents
    Ensure Network documentation is updated
    Manage Network Inventory and spares
    Manage Configuration of all Network equipment (backup configuration and application of standardized configuration templates to Network equipment)
    Liaise with Service Providers to ensure agreed SLAs are maintained 100%
    Continuous training to keep abreast with Network technologies
    Liaise with the ITSM/Service Delivery manager to manage projects and IT&S processes and procedures.
    Ensure Network licenses are valid and initiate acquisition of the same before expiry
    Requirements for the Network Administartor Job
    CCNA or CCNP required.
    Telco / Service Provider experience is an advantage
    2-4 years experience managing a large Network of at least 50 nodes
    Strong troubleshooting skills is key
    Team Player
    Degree in Computer Science/Telecommunication or related degree
    Ability to work with cross-functional teams to deliver projects and IT services
    Experience in Cisco Nexus switches, Juniper QFX, High Performance Routers (Cisco ASR1k etc), Advanced
    BGP configuration, Firewall hardening with Cisco ASA and Juniper SRX firewalls, Network Access Control and
    Traffic Engineering

  • Communication Officer

    Communication Officer

    Job Purpose
    The Communications Officer shall be Responsible for providing technical support and guidance in designing and implementing the project’s communication strategy and the linkages with relevant institutions and organizations. The Officer will also be responsible for professional documenting of best practices, success stories, project learnings and visibility of the organization. The officer will be based in Nairobi with occasional travel to Meru, Kilifi, Isiolo, Kitui, Narok and Nyeri.
    Responsibilities for the Communication Officer Job
    Develop and implement CREAW’s communication strategy and create linkages with relevant institutions, partners and organizations
    Provide leadership and critical support in information gathering, knowledge, management and dissemination of communication materials within CREAW’s programs.
    In charge of CREAW’s website content and social media platforms including but not limited to face book and twitter accounts.
    Responsible for developing various communication messages and dissemination relevant to the work of CREAW using the appropriate multi-media channels.
    In charge of producing compelling stories, press releases, media briefs and any other communication products reflecting on the program/s.
    Responsible for occasionally travelling to field to gather information on program work and capture visual images of ongoing activities.
    Facilitate writing and editing of all publications and important documents.
    In coordination with Programs, design, edit, record and produce and publish quality promotional materials such as e-newsletters, posters, leaflets, fliers and brochures.
    Organize media events for CREAW as and when required.
    In coordination with Programs, provide updates about CREAW’s work in the different programs and meet any specific information request.
    Develop a branding strategy for CREAW and ensure adherence by all employees.
    Build capacity of CREAW staff in documentation and report writing.
    Act as media focal point for CREAW and develop relations with selected media.
    Write media releases, organize press conferences and keep up to date information on general media liaison people.
    Qualifications for the Communication Officer Job
    University Degree preferably in Communications, Public relations or related field.
    At least 2-4 years of experience in the Communications field in an NGO environment.
    Excellent written and oral communication skills.
    Experience in designing communication tools and strategies.
    Excellent communication skills with fluency in both English and Kiswahili.
    Professional experience in women’s rights and/or human rights work.
    Previous experience in the NGO sector in the above capacity; Confirmed previous engagement in similar assignment;
    Strong analytical and report writing skills as well as excellent presentation and facilitation skills
    Self-driven and able to deliver results with minimum supervision.
    Willingness to travel extensively within the country , work extended periods in the field and interact effectively with community members and willingness to learn new approaches.
    Ability to work in a multi-disciplinary and multicultural environment and with partners at all levels.