Jobs Kenya

Job Experience: Experience of 2 – 4 years

  • Collections Officer

    Collections Officer

    About the Role
    Reporting to the Credit Manager the ideal candidate is responsible for identifying, evaluating and monitoring the non-performing loan accounts and implementing a recovery strategy and executable action plan to achieve timely and maximum recovery at a minimal cost and appropriate turnaround time. 
    The role holder will be responsible for managing a portfolio of delinquent facilities across the applicable credit and exposure dimensions that Frictionless Enterprises Limited operates [Company, Company Employee & Individual] and within policy guidelines.
    The incumbent should understand the context of stakeholder [Company & employee] and individual’s problems, identify and resolve problems with unpaid facilities, credit services and or loans.

    Key Responsibilities:

    Submission of all credit reports, including recoveries of all credit facilities including Access to Earned Wage, Salary Advance, Loans and Premium Financing, and facility classification movements.
    Setting strategies in place that reduce and or facilitate the minimization of late and payment default 
    Developing contact plans [pre and post payment dates using appropriate tone and technique] for customers either by electronic communication, calling, or visiting them with an aim of negotiating a settlement of the arrears.
    Recording and tracking new commitment to repay the debt (PTPs), determining if the debt can be collected, and accordingly recommending/initiating the recovery process.
    Proactively following up on defaulted loans and undertaking field visits where necessary for recovery.
    Identifying and escalating deceased or disabled clients to the Credit Manager for review or collection termination.
    Achieving the monthly collection targets as assigned by the Credit Manager.
    Maintaining loan ageing analysis schedule, and following up with defaulted clients and organizations on recoverability of the outstanding loan balances.
    Preparing weekly and monthly reports on performance of portfolio at risk.
    Initiating demand and reminder letters to all defaulting employee and documenting the action plans.
    Preparing approval requests to the management for negotiated settlements and follow up until account is fully settled and the balance paid off.
    Liaising with the business development team, account managers, and customer success teams to ensure that arrears are below the agreed threshold.
    Addressing queries from clients in respect to ongoing debt recovery matters being handled by external Advocates on behalf of the Power.
    Preparing defaulters list for onward forwarding to CRB and external debt collectors.

    Qualifications/Experience:

    Holders of a business-related degree from a recognized university or an equivalent.
    At least 2-4 years’ work experience in debt collection in banking, microfinance or a financial service related organization.
    Demonstrate a clear understanding of the recovery process with a sound understanding of the credit life cycle and debt recovery techniques.
    Should have sound knowledge of credit risk management.
    Excellent negotiation and communication skills.
    Experience in working with targets and strict deadlines.
    Good planning, analytical and monitoring skills.
    Proficiency in computer applications such as spreadsheets.
    Exhibit excellent customer service standards at all times while handling clients.

    Apply via :

    powerfinancialwellness.bamboohr.com

  • Business Sales Development Specialist

    Business Sales Development Specialist

    We are looking for ​a Business Sales Specialist to join our team. You’ll be the face of Bolt for Business, identifying potential clients, getting them excited about the possibilities, then negotiating and signing them.
    B4B has big targets, the product is evolving getting better and better and our ambitions are high – aiming for 10X growth in the next 12 months. To achieve that, we’re looking for focused, hungry people, brimming with ambition and talent – just waiting for the opportunity to show us what they can do. In this role you’ll get plenty of autonomy, authority and you’ll be closing big deals every day with real businesses
    Your daily adventures will include:

    Responsible for the whole sales chain, including prospecting, reaching out, taking meetings and deal closing
    Proactive sales of Bolt for Business solutions to the SME and mid/large size business space
    Achieve growth and hit sales targets
    Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
    Account manage your biggest clients, develop and settle them before passing them on
    Give market feedback to the product team regarding Bolt for Business solutions
    Present sales, revenue and expenses reports and realistic forecasts to the management team
    Identify emerging markets and market shifts while being fully aware of new products and competition status
    Design and implement a strategic business plan that expands the company’s customer base and ensure its strong presence

    We are looking for:

    BS/MS degree in Business Administration or a related field
    At least 2-4+ years of successful previous experience as a Sales Representative, Sales Lead or Sales Manager, consistently meeting or exceeding targets in a B2B environment
    A self-starter, keen, ambitious and hungry to get results. Relentless and experienced in identifying target leads, reaching out and generating sales from cold leads
    Excellent communication skills in both English and local language
    Proven ability to drive the sales process from plan to close
    Strong business sense and industry expertise of selling business services into SME and large businesses
    Experience of religiously using a CRM (Pipedrive would be advantageous)
    Experience onboarding clients and doing some account management with larger signings
    Organised, process driven, with a great knowledge of sales techniques in B2B sales

    Apply via :

    bolt.eu

  • Ministry Pilot – Eldoret Internal Control Analyst

    Ministry Pilot – Eldoret Internal Control Analyst

    At Samaritan’s Purse, the Gospel really is the center of all we do!  We start each day with a time of devotions and spend time praying for each other, our staff and volunteers who serve around the globe. 
    In the role of Ministry Pilot, you will have the opportunity to:

    Maintain your personal relationship with Jesus Christ and be an effective witness for Him
    Perform pilot duties, including filing flight plans, obtaining weather data and interpreting the information for flights, completing aircraft weight and balances for flights, loading and unloading passenger luggage and cargo
    Keep assigned aircraft charts and software updated
    Keep the aircraft clean, neat, and polished when home and away from the home base including sanitizing the aircraft restroom facilities after each flight. Assist in the maintenance, repair, and cleaning of the hangar and property
    Perform pre-flights and post-flights to ensure safety of flight
    Work with the FAA as assigned.
    Represent Samaritan’s Purse as a professional when dealing with donors, government officials, and others
    Aircrew should expect to overnight away from home base approximately 35% of the time and up to 30 days at a time when a humanitarian crisis arises
    Assess, manage, and report critical physical, emotional, or spiritual concerns of staff
    All other duties as assigned

    Qualifications & Experience:

    Fifth year college or university program certificate; or two to four years related experience and/or training; or equivalent combination of education and experience.
    Minimum of 1,500 hours flight time
    Ability to obtain First Class Medical
    FAA Commercial Pilot Certificate – Airplane Single/Multi Engine Land with Instrument Rating
    A&P preferred but not required
    12 credit hours of college-level Biblical Studies

    go to method of application »

    Use the link(s) below to apply on company website.  Use the emails(s) below to apply Interested applicants should submit their C.V. and an application letter ONLY to hrspkenya@samaritan.org

    Apply via :

    hrspkenya@samaritan.org

  • Field Manager

    Field Manager

    Duties and Responsibilities
    Survey Preparation
    Help in reviewing study materials for local context and general understanding.
    Assist in Pre-testing survey tools prior to planned fielding and provide constructive feedback on how to 
    improve the survey tools and protocols.
    Helping with survey software programming on SurveyCTO.
     
    HR and Finance
    Arrange for transport, supplies, accommodation, and venues etc. needed by team for fieldwork
    Request and manage funds for the team 
    Manage staff appraisal and provide feedback as necessary to the RA/SRA and the enumerators 
    Report field staff hours any other necessary information to IPA HR for payment
    Promptly report any performance or other HR issues to IPA 
    Assist with training and capacity building for enumerators and other field staff including leading portions of training.
     
    General

    Schedule, prepare and assign work, in consideration to timelines keeping in mind other relevant factors like security, weather and logistics 
    Helping in piloting and pretesting the survey instruments
    Electronic data consolidation at the end of each day, accounting for all households and respondents visited and relaying this to the RA/SRA.
    Ensure proper storage of all paper data in a secure, well-organized, and well-documented repository.
    Supervise enumerators conducting phone and household data collection and provide feedback to enumerators, and the RA/SRA.
    Participate in developing data quality assurance tools including back checks, high frequency checks, and spot checks.
    Review high frequency checks on collected data and provide feedback that will inform training and supervision. 
    Contact respondents by phone confirm a subset of their answers and ensure that data is accurate.
    Interviewing or note-taking as needed.
    Manage compensation for respondents and distribute to enumerators as needed
    Coordinate with RA/SRA to improve skills of data collection staff and the clarity of data collection
    Develop reporting tools with the project team and to daily update the RA/SRA on the progress of data collection 
    Maintain updated project inventory records, assigning to staff and coordinating with the procurement office for necessary action like insurance 
    Help in forming and maintaining relations with relevant administrative and department heads and securing necessary approvals 
    Obtain any introduction and permission letters needed for fieldwork
    Represent and explain the study to facility owners, local chiefs, and village elders and ask for support
    Managing the team day-to-day in the field
    Assist in training teams on electronic survey implementation and ensure that enumerators adhere to training they received on data collection
    Any other duties as assigned by supervisor

    QUALIFICATIONS AND EXPERIENCE:
    Required

    Bachelors’ degree in social sciences or related discipline or a Diploma with at least 2 years’ experience in field management. 
    Excellent supervisory and management experience (2-4 years) managing data collection teams. 
    Knowledge of quantitative or/and qualitative research methods.
    Ability to train field teams on the survey and data collection processes.
    Excellent oral and written communication skills in both English and Kiswahili. 
    Experience in conducting quality control including back checks and High Frequency Checks.
    Proficiency in MS Office Suite Especially MS Word and Excel. 
    Experience working with stakeholders especially government officials.
    Excellent team building, interpersonal, negotiating skills (ability to develop networks of useful contacts within and beyond the Unit).
    Proven analytical and problem-solving capability
    Excellent organizational and coordinating skills, including ability to cope under pressure while maintaining a 
    high level of accuracy and level headedness as well as meticulous attention to detail.
    Ability to work independently and under supervision, as appropriate, assessing priorities and managing workload effectively.
    Flexible, committed, reliable and enthusiastic approach with ability to work as part of a team with staff at all levels. 
    Ability to maintain confidentiality.
    The ability to use initiative and creativity to resolve problems and identify and assess practical options.
    Self-motivated with a proactive and flexible approach to work and a willingness to learn and develop Desired
    Knowledge in SurveyCTO is an added advantage 
    Experience working with STATA 
    Some experience designing survey forms.

    Apply via :

    .formstack.com

  • WASH Officer (JPO), WASH, P-2 Information Comm. Technology Manager, P4 Operations Associate, GS-6

    WASH Officer (JPO), WASH, P-2 Information Comm. Technology Manager, P4 Operations Associate, GS-6

    Duties and responsibilities
    The WASH Officer reports to the Chief of WASH (Level 5) for supervision. The JPO WASH Officer provides technical, operational and administrative assistance throughout the WASH programming process. The Officer prepares, manages and implements a variety of technical and administrative tasks, related to the development, implementation, monitoring and evaluation of the WASH output results of the country programme. The Kenya context is conducive for and requires a strong emphasis on climate resilience, rural and urban WASH, involvement of the private sector, and leveraging public and private resources for WASH. The JPO will support these innovations across the portfolio.
    Responsibility 1: Programme development and planning.
    Summary of duties/tasks:

    Draft updates for WASH in the situation analysis, to inform the development of WASHrelated outcome and output results. Research and report on trends in WASH, for use in programme development, management, monitoring, and evaluation.
    Prepare technical reports and inputs for programme preparation and documentation, ensuring accuracy, timeliness and relevance of information.
    Contribute to the development/establishment of WASH-related outcome and output results, as well as related strategies, through analysis of WASH sector needs and priorities.
    Provide technical and administrative support throughout all stages of programming processes by executing/administering a variety of technical programme transactions, preparing materials/documentations, complying with organizational processes and management systems, to support progress towards the WASH-related outcome and/or output results in the country programme.
    Prepare required documentations/materials to facilitate review and approval processes.

    Responsibility 2: Programme management, monitoring and delivery of results.
    Summary of duties/tasks :

    Work collaboratively with colleagues and partners to collect/analyze/ share information on implementation issues, provide solutions on routine programme implementation and alert appropriate officials and stakeholders for higher-level interventions and/or decisions. Keep records of reports and assessments for easy reference and/or to capture and institutionalize lessons learned.
    Participate in monitoring and evaluation exercises, programme reviews and annual sectoral reviews with government and other counterparts and prepare reports on results for required action/interventions at the higher level of programme management.
    Monitor and report on the use of sectoral programme resources (financial, administrative and other assets), verify compliance with approved allocations, organizational rules, regulations/procedures and donor commitments, standards of accountability and integrity. Report on issues identified to enable timely resolution by management/stakeholders.
    Prepare sectoral progress reports for management, donors and partners.

    Responsibility 3: Technical and operational support for programme implementation.
    Summary of duties/tasks:

    Undertake field visits and surveys, collect and share reports with partners/stakeholders. Report critical issues, bottlenecks and potential problems to supervisor, for timely action.
    Provide technical and operational support to government counterparts, NGO partners, UN system partners and other country office partners/donors on the application and understanding of UNICEF policies, strategies, processes and best practices in WASH, to support programme implementation.

    Responsibility 4: Humanitarian WASH preparedness and response.
    Summary of duties/tasks:

    Draft requisitions for supplies, services, long-term agreements and partnership agreements to ensure UNICEF is prepared to deliver on its commitments for WASH in case of an emergency.
    Study and fully understand UNICEF’s procedures for responding in an emergency.
    Take up support roles in an emergency response and early recovery, as and when the need arises. 

    Responsibility 5: Networking and partnership building.
    Summary of duties/tasks:

    Build and sustain close working partnerships with government counterparts and national stakeholders through active sharing of information and knowledge to facilitate programme implementation and build capacity of stakeholders to achieve WASH output results.
    Draft communication and information materials for WASH programme advocacy to promote awareness, establish partnership/alliances and support fund-raising for WASH.
    Participate in inter-agency meetings on UNDAF planning, to integrate and harmonize UNICEF output results and implementation strategies with UNDAF development and planning processes.
    Research information on potential donors and prepare resource mobilization materials and briefs for fund raising and partnership development purposes.

    Responsibility 6: Innovation, knowledge management and capacity building.
    Summary of duties/tasks:

    Assist in the development, implementation, monitoring and documentation of WASH action research and innovation (technical or systems).
    Assist in the preparation of learning/knowledge products, covering innovative approaches and good practices, to support overall WASH sector development. Assist in creating and delivering learning opportunities for UNICEF WASH staff, to ensure our sector capacity remains up-to-date with latest developments. Participate as a resource person in capacity building initiatives to enhance the competencies of clients/stakeholders.
    Training component – Learning elements and expectations:
    Upon completion of the assignment the JPO will have/ will be able to:
    Strengthen knowledge and experiences for the WASH
    Be familiar with the WASH contexts in the country
    Be familiar with the UN systems including the sector coordination, policies, and strategies
    Strengthen capacities in the management of the programme/project
    Enhance skills in monitoring and evaluation.
    The JPO training programme includes the following learning elements:
    Participate in office wide trainings on programme planning, management and career development support
    Participate in other trainings identified by the JPO and the supervisor
    JPO Orientation Programme – Designed towards development of professional skills and personal insights into performance and collaboration and create an understanding of how the organization functions and carries out its work around the world
    E-learning opportunities in performance management: create the conditions for high performance and development
    E-learning opportunities on basic UNICEF programme & operational strategies: assimilate UNICEF’s approaches to programming and operations, thematic programme areas as well as cross-cutting functional areas
    JPO Coaching & Mentoring Programme – driven by individual needs and targeted towards insights into organizational culture and targeted training opportunities and support
    Stretch assignments- opportunity, normally from to max of six months that goes beyond the current description and creates an opportunity to learn new skills in a different Duty Station, Division or Section
    Career Transition Programme tailored to support the JPOs in their final year with their future career aspirations
    The JPO position includes a Duty travel and training allowance (DTTA) of $4000 per year which may be used for learning activities related to the assignment and career development.

    Required Qualifications and Experience
    Education:

    Master degree or equivalent in one of the following fields is required: public health, social sciences, behavior change communication, sanitary engineering or another relevant technical field. 

    Experience:

    Minimal 2 years to maximal 4 years relevant working experience in WASH-related programmes for developing countries is required.
    Working experience within the UN system should not exceed 50% of the relevant working experience including UNV, UN internship and UN consultancy.
    All paid work experience since obtaining Bachelor’s degree will/can be considered.

    Language Requirements:
    Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset.
    Key competencies:
    Basic knowledge of three of the eight components

    Rural water supply for low- and middle-income countries – including water safety, sustainability
    Rural sanitation for low- and middle-income countries, including sustainability applying CATS principles;
    Urban sanitation for low- and middle-income countries
    Handwashing with soap;
    WASH-in-Schools and Health Centres;
    Menstrual hygiene management;
    National government WASH policies, plans and strategies;
    Analysis of national budgets and expenditure for basic WASH, and related advocacy Basic knowledge of Humanitarian WASH
    Programme/project management
    Monitoring and evaluation
    Gender equality and WASH 

    Closing date: 21 June 2022

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Monitoring, Evaluation and Learning Senior Coordinator

    Monitoring, Evaluation and Learning Senior Coordinator

    Responsibilities

    Coordinate, and facilitate the development and implementation of monitoring, evaluation, and learning plan(s) and indicator framework, and keep it updated in accordance with project activities and relevant timeframes.
    Collect and analyze data and prepare reports on results for project adaptive management and learning and as per donor requirements.
    Ensure M&E is happening in an aligned manner across all partners.
    Analyze and disseminate M&E results to stakeholders and decision-makers.
    Develop and maintain all monitoring and evaluation data collection and tracking tools and database(s) to ensure that project data is current and accurate. Ensure data quality and validity for all M&E data for the project.
    Adhere to the donor requirements for monitoring and evaluation.
    Support any project evaluations as may be required by the donor.
    Collate lessons learned and knowledge for use in project learning, adaptive management, and project communications.
    Design and compile key lessons learned and best practices emanating from the implementation of the project for learning purposes.
    Related duties as assigned.

    WORKING CONDITIONS

    This position is based in Nairobi, Kenya.
    Work will require travel to different locations within Kenya, including remote locations.
    There may be occasions that require one to work outside normal working hours.
    This position requires working as part of a team.

    Required

    QUALIFICATIONS

    Bachelor’s degree in Monitoring and Evaluation or Statistics.
    Background Conservation Biology, natural sciences, natural resources management, or a related field.
    2 – 4 years of related work experience in M&E as well as project management for conservation and development projects.
    Experience in implementation of donor M&E frameworks and regulations.
    Strong communication skills.
    Team player and ability to effectively partner and collaborate with internal and external stakeholders.
    Comfortable working in a fast-paced environment with changing priorities under minimal supervision.
    Demonstrated reliability and commitment to the job.
    Computer proficiency (Word, Excel, Google).
    Eligibility to work in Kenya without Sponsorship.

    Preferred

    Advanced degree in conservation biology, natural sciences, and/ or natural resources management preferred, or related field.

    Apply via :

    phh.tbe.taleo.net

  • Senior Business Analyst

    Senior Business Analyst

    Position Summary

    Reporting to the continous Improvement manager the role will be a member of the People Systems and Analytics Team responsible for project/change management, system/process improvement, and stabilization of operations.

    The role will be independently leading high-priority and complex projects and will be managing sponsors, stakeholders, subject matter experts, and vendors with very little direction. System integrity, creating operational value, and customer service is of the utmost importance to this role.

    Essential Responsibilities

    SYSTEM IMPLEMENTATION AND CONTINUOUS IMPROVEMENT

    Independently plan and manage the engagement of stakeholders to capture process/system needs through user stories, process flows, requirement lists, etc.
    Analyze requirements of moderate to high complexity processes and partner with the People Systems and Analytics Team, subject matter experts, and system vendors to produce and implement process/system designs
    Manage the configuration, testing, and deployment of system functionalities based on approved designs in collaboration with partner systems admins, SMEs, and IT
    Provide leadership and autonomously drive project teams towards the completion of functional development including but not limited to interfaces and custom builds
    Represent the People Systems and Analytics Team for areas of responsibility
    Author and maintain operating procedures and user guides.
    Design and monitor engagement, communications, and training efforts

    PRODUCTION SUPPORT

    Support system admins and production support process to resolve issues within service level agreements as needed.
    Analyze reported system and process issues.
    Coordinate resolution of people system issues with HCM Core Team, IT, and vendors
    Triage reported functional requests.
    Support and train system admins and end-users on newly implemented functional and process improvements.
    Create and maintain training assets (guides, manuals, videos, etc.).

    SYSTEMS AND ANALYTICS TEAM OPERATIONS

    Manage, in partnership with the team, to gather and organize documents (i.e., contracts, invoices, timesheets, etc.).
    Manage project logistics (i.e., travel arrangements, accommodations, shipments, etc.).

    PEOPLE DATA ANALYSIS AND REPORTING

    Author people reports/visualizations and provide general data analysis.
    Manage data conversion and systems integration (extraction, transformation, load, validation).
    Maintain, update, and improve people’s data privacy, security policies, and procedures.

    SECURITY

    Ensure compliance with security procedures and policies as determined by IT and operational leadership.
    Proactively ensure that team members operate in a secure environment and are aware of policies.

    Minimum Qualification & Transferable Skills

    BA/BS in Information Systems, Human Resources, Business Administration, or a related field.
    2 – 4 years of experience in process analysis and/or enterprise systems implementation in an analyst role.
    2 – 4 years of experience in enterprise system administration and or system production support.
    Demonstrated history of strong stakeholder and vendor management.
    Demonstrated history of providing excellent customer service.
    Understanding of cloud-based applications, data governance, and BI required.
    Ability to communicate with technical and non-technical users.
    Must have strong analytical and problem-solving skills.
    Experience in UKG Pro, Jobvite, Informatica, or Cognos BI preferred.
    Experience with an HR, recruiting, or learning management system is preferred.
    English fluency required, proficiency in French, Arabic, or Spanish preferred.
    Ability to follow procedures, complete tasks with high-quality outputs, meets deadlines, and work cooperatively with team members.
    Effective organizational and interpersonal skills; strong written and verbal communication.
    Experience or certification in project management is a plus.
    Proficiency in SQL, C#, or JavaScript is a plus.

    Apply via :

    jobs.jobvite.com

  • Test Engineer Data Analyst Senior Full Stack Engineer

    Test Engineer Data Analyst Senior Full Stack Engineer

    Your Role
    As KOKO grows within and outside Kenya, our team is looking for Test Engineers with a strong understanding of complex distributed systems and a demonstrated ability to effectively test and troubleshoot them.
    In this position you will work collaboratively with engineering team members to build productive working relationships and collaborate with cross-functional teams to meet KOKO’s quality commitments to its customers. KOKO’s suite of products spans multiple technical domains and disciplines in software and hardware, and so experience in end-to-end systems thinking across distributed components is key for this role.
    What you will do

    Review requirements, specifications and technical design documents to provide timely and meaningful feedback.
    Develop deep product and domain knowledge of KOKO’s systems.
    Liaise with internal teams (e.g. developers and product managers) to identify system requirements and create detailed, comprehensive and well-structured test plans and test cases.
    Estimate, prioritize, plan and coordinate testing activities.
    Design, develop and execute automation scripts using automation tools.
    Identify, record, document thoroughly and track bugs through to closure.
    Perform thorough regression testing when bugs are resolved.
    Develop and apply testing processes for new and existing products to improve on their quality and functionality.
    Monitor debugging process results.
    Work with the development team to provide inputs to fix issues and possible solutions to problems.
    Participate with the entire team in setting the quality standards for the product.
    Contribute to reviewing and defining quality processes.
    Provide training, guidance, feedback, and coaching to testing team members.
    Collaborate with team members on defects/issues and timelines to ensure timely delivery of releases.
    Track quality metrics, like defect densities and open defect counts.
    Stay up-to-date with new testing tools and test strategies.

    What You Will Bring to KOKO

    2-4 years of relevant experience in manual and automation testing.
    Experience in creating test plans and test scenarios.
    Experience in BDD tools like Cucumber with web testing frameworks like Selenium.
    Experience in mobile app testing tools like Firebase Test Lab or Appium is preferred.
    Hands on programming skills in any one of Java, Python or JavaScript.
    Experience in testing REST APIs.
    Knowledge of database architectures and data models used in the relevant product.
    Experience working with Performance and load testing tools such as JMeter, Gatling or equivalent is a plus.
    Demonstrate problem solving and innovation ability.
    Proficiency in multi-tasking.
    Strong teamwork focus and the ability to foster collaboration within and across teams.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :