Jobs Kenya

Job Experience: Experience of 2 – 4 years

  • Back End Developer

    Back End Developer

    We are looking for Back end Developers to join our rockstar tech team in supporting different teams in the day to day operations by;

    Transform technical designs and notes into secure code building applications, APIs and integrations into and out of our platforms.
    Collaborate with our existing team in implementing and managing our end to end credit & data platforms.
    Be a primary line of support for technical solutions issues
    Documentation
    Quality assurance and testing
    Collaborate with data and operations teams in ensuring our customer needs are met
    Technical training to teams and partners

    Required Skills and Experience:

    At least four years of multidimensional programming experience in PHP/Laravel, Java/Spring Boot , Python or Go
    Experience with developing RESTful APIs
    Experience with third-party API integrations
    At least three years experience with Relational and Non-relational databases like MYSQL, Postgres, MongoDB etc.
    At least one year experience in Dev Operations
    Experience in Javascript and working with frameworks such as React, Node or Angular JS
    Experience with Git for versioning and source control.
    Experience in troubleshooting and debugging tools
    Added advantage: experience in data science
    Added advantage: At least two year experience in leading internal tech teams

    Qualifications:

    Integrity- upholds high degree of honesty and values to be trusted with high value transactions processing and support
    Leader – Take ownership and responsibility of tasks
    Detailed – Think through the proposed design (solution) approach and documentation before coding
    Disciplined – Estimate and communicate the duration of time to complete tasks
    Agile – Move quickly and easily to resolve issues. Look at short-term approaches that satisfy immediate needs and plan for long term approaches that are more robust
    Humble – Willing to listen and learn

    Please send your CVs and cover letter to jobs@pezesha.com. Kindly indicate the title of the job on the subject header of the email (REF 2022/BACKEND DEVELOPER) The applicants who do not indicate THE REF NO and job title will be automatically disqualified. Applications will be reviewed on a rolling basis.In your application kindly add/attach the information below to jobs@pezesha.com

    Apply via :

    jobs@pezesha.com

  • Corporate Health Underwriting Associate

    Corporate Health Underwriting Associate

    Job Purpose:
    Providing assistance to the Medical Underwriting Team leader in implementing the underwriting philosophy.
    Key Responsibilities:

    Implement underwriting philosophy, strategy, process and guidelines for medical insurance business to ensure. profitability and achievement of the set loss ratio targets.
    Analyse proposed risks and make decisions to accept or reject.
    Determine the rates and terms to charge.
    Ensure risk survey recommendations are communicated in time and follow up implementation.
    Ensure underwriters comply to the company credit policy. 
    Manage company records and ensure proper filing of client information both manual and electronic.
    Delegated Authority:  As per the approved Delegated Authority Matrix.
    Perform any other duties as may be assigned from time to time.

    Key Performance Measures:

    As described in your Personal Score Card.

    Knowledge, Experience and Qualifications required:

    Bachelor’s degree (insurance option preferred).
    Progress in Professional qualification in Insurance (ACII, FLMI or IIK).
    2-4 years’ experience in medical.

    Technical/ Functional competencies:

    Knowledge of insurance regulatory requirements.
    Knowledge of insurance products.
    Sales and marketing management skills.

    Apply via :

    britam.taleo.net

  • Customer Service Assistant

    Customer Service Assistant

    Job purpose:
    Responsible for delivering an exceptional customer experience at the Britam branch level and putting the needs of every customer at the heart of every decision making process.
    Key Responsibilities:

    Implement the customer experience strategy and ensure high standards of Customer Service are maintained at the branch level in the respective branch.
    Investigate and respond to all customer enquiries promptly at the branch level.
    Escalate complex queries to the appropriate functional area.
    Maintain regular internal (to staff) and external (to customers) communication on Customer Service matters.
    Carry out customer, FA and product related document processing including scanning and indexing documents in the Document Management System.
    Process pension queries and generate member statements on request.
    Premium receipting and posting/allocating to the Line of Business systems and preparing daily premium reports.
    Initiate processing of AMC business through scanning and indexing new business applications, top ups, withdrawals, rollovers and switches.
    Maintain an accurate record of all customer interactions in CRM through walk-in clients, phone calls, letters, FAs, emails and other customer interactions.
    Preparation of the branch operations reports.
    Maintain a neat and accurate petty cash record book and ensure petty cash float levels are kept.
    Hold brief in the event the underwriting associate is absent by performing that role/tasks.
    Perform any other duties as may be assigned from time to time.
    Drive customer self-service by encouraging all walk-in clients to sign up to the customer portal and offer necessary support.
    Ensure business retention by taking initiative to conserve cancellations and surrenders before processing customer instructions.

    Key Performance Measures:

    As described in your Personal Scorecard.

    Knowledge, experience and qualifications required:

    Bachelor’s degree in a business related field.
    At least 2- 4 years’ experience in a similar position.

    Technical/ Functional competencies:

    Customer service skills.
    Decision making –ability to make strategic decisions in a timely and effective manner.
    High moral and ethical standing.
    Highly motivated.

    Apply via :

    britam.taleo.net

  • Sales Trainer Content Lead Visual Screening Event Coordinator (VSE)

    Sales Trainer Content Lead Visual Screening Event Coordinator (VSE)

    Job Role

    He/She will be managing the entire Zones Training Operations, coordinating with all stakeholder, identify training need using various tools and work with the Team Champion and create an appropriate solution to achieve the output KPI by implementing the solution across verticals and measure the Impact of it on a regular basis.
     Trainer will be responsible for overall business in Zone which means complete ownership of the business deliverables and growth.
    Experience in Telco industry a must

    go to method of application »

    Interested and qualified candidates should forward their CV to: a_serah.kathur@centumlearning.com using the position as subject of email.

    Apply via :

    a_serah.kathur@centumlearning.com

  • Test Engineer Driver

    Test Engineer Driver

    Your Role
    As KOKO grows within and outside Kenya, our team is looking for Test Engineers with a strong understanding of complex distributed systems and a demonstrated ability to effectively test and troubleshoot them.
    In this position you will work collaboratively with engineering team members to build productive working relationships and collaborate with cross-functional teams to meet KOKO’s quality commitments to its customers. KOKO’s suite of products spans multiple technical domains and disciplines in software and hardware, and so experience in end-to-end systems thinking across distributed components is key for this role.
    What you will do
    KOKO’s technology stack currently includes (but is not limited to):

    Core Technology: AWS, Python, Flask, Vue.js, Postgres, Kotlin, Java, Firebase, C++, Celery, Message Queues, Odoo ERP, Docker, Jenkins, CircleCI, Git
    Test Engineering: Maven, Selenium, TestNG, Cucumber, Postman,Newman, JMeter
    Review requirements, specifications and technical design documents to provide timely and meaningful feedback.
    Develop deep product and domain knowledge of KOKO’s systems.
    Liaise with internal teams (e.g. developers and product managers) to identify system requirements and create detailed, comprehensive and well-structured test plans and test cases.
    Estimate, prioritize, plan and coordinate testing activities.
    Design, develop and execute automation scripts using automation tools.
    Identify, record, document thoroughly and track bugs through to closure.
    Perform thorough regression testing when bugs are resolved.
    Develop and apply testing processes for new and existing products to improve on their quality and functionality.
    Monitor debugging process results.
    Work with the development team to provide inputs to fix issues and possible solutions to problems.
    Participate with the entire team in setting the quality standards for the product.
    Contribute to reviewing and defining quality processes.
    Provide training, guidance, feedback, and coaching to testing team members.
    Collaborate with team members on defects/issues and timelines to ensure timely delivery of releases.
    Track quality metrics, like defect densities and open defect counts.
    Stay up-to-date with new testing tools and test strategies.

    What You Will Bring to KOKO

    2-4 years of relevant experience in manual and automation testing.
    Experience in creating test plans and test scenarios.
    Experience in BDD tools like Cucumber with web testing frameworks like Selenium.
    Experience in mobile app testing tools like Firebase Test Lab or Appium is preferred.
    Hands on programming skills in any one of Java, Python or JavaScript.
    Experience in testing REST APIs.
    Knowledge of database architectures and data models used in the relevant product.
    Experience working with Performance and load testing tools such as JMeter, Gatling or equivalent is a plus.
    Demonstrate problem solving and innovation ability.
    Proficiency in multi-tasking.
    Strong teamwork focus and the ability to foster collaboration within and across teams.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Senior Associate, New Program Development

    Senior Associate, New Program Development

    This role sits in the Accelerator’s New Program Development team. This team is responsible for the early stages of researching and testing the next generation of Evidence Action programs, from evaluating the evidence and modeling cost-effectiveness, to program design and piloting, to preparation for at-scale program launch.
    Key Responsibilities:

    Conduct desk-based research to rapidly assess the potential of new programs by estimating the total addressable market, cost-effectiveness, evidence-base, strategic fit, and funding opportunities of promising interventions.
    Stay abreast of research trends and recent publications in the sector; interpret large quantities of evidence to inform program decision-making.
    Work with cost-effectiveness and MLE staff to design, develop, and continuously refine cost-effectiveness models, monitoring frameworks, theories of change, and program evaluations.
    Design and consult on early stage field activities, program scoping, and piloting of new programs in select countries. Use the results from these activities to inform the design of program implementation.
    Conduct stakeholder outreach (study authors, implementing organizations, donors) to solicit feedback on new programs, their design, key gaps, and whether there is interest in collaborating with Evidence Action.
    Develop and nurture mutually beneficial relationships with partner organizations (e.g., implementing organizations, government officials, academic researchers).
    Independently lead high-stakes meetings with donors and government officials; present the business case for potential new programs.

    Requirements

    2 – 4 years of work experience in addition to a Master’s or PhD in a related field such as public health, international development, economics, or statistics.
    Highly knowledgeable in analyzing and interpreting research; experience with reviewing academic literature, performing cost-effectiveness analyses, and synthesizing large quantities of data and evidence for decision making in program design and implementation.
    Excellent quantitative and qualitative analytical skills; experience using large data sets and quantitative analysis to drive decision making.
    Strong task management and organizational skills; proven ability to manage multiple complex projects simultaneously.
    Experience in effectively communicating and negotiating with, presenting to, and managing a variety of stakeholders in multicultural settings, including researchers, implementing partners, donors, and government officials.
    Advanced verbal, writing, and presentation skills in English; ability to communicate complex research methodologies and findings to a non-technical audience clearly and succinctly.
    High level of proficiency in Microsoft Office and Google Workspace; familiarity with Stata, R, SPSS, or other statistical packages is a bonus.
    Ability to travel internationally, up to 25%.

    Apply via :

    jobs.workable.com

  • Senior Impact and Evaluation Analyst Senior Product Manager, Edtech

    Senior Impact and Evaluation Analyst Senior Product Manager, Edtech

    Job Purpose
    As Senior Impact and Evaluation Manager, you will be responsible for designing and delivering a rigorous monitoring and evaluation program for a project, aligning insights with theory of change,  synthesizing impact insights, testing indicator benchmarks and improving internal quality assurance activities. 
    Playing an important role in all aspects of the impact and evaluation journey, from design to delivery and finally dissemination, this will be an opportunity to gain experience in a variety of research activities such as designing data collection tools, conducting qualitative research, and data analysis. 
    Key Responsibilities
    Deliver monitoring and evaluation insights

    Create standard and customized resources for service and project evaluation, such as a methodological framework, survey design, analysis tools, report templates, user guidance, and training.
    Lead  in the creation of evaluation metrics and outcome indicators.
    Deliver micro and macro level evaluation for projects. 
    Establish mechanisms for rapid feedback and learning within projects as well as for evolving a longer-term evaluation of program effectiveness 

    Business Analysis and Evaluation

    Collaboratively work the investment team to measure portfolio impacts of Edtech Startup companies. 
    Develop evaluation models that fit the objectives and missions of projects

    Develop impact resources and deliver impact reporting

    Assist in the creation of program impact documents and reports for senior leadership and external stakeholders.
    Contribute to the development of impact measures and indicators
    Working closely with colleagues across different teams in developing and implementing effective monitoring and evaluation frameworks to demonstrate our impact, including clearly defined and measurable outcomes.
    Share and champion our impact learning with internal and external stakeholders.

    Qualifications
    Key Skills

    Evaluation and impact measurement experience, as well as the ability to define meaningful and appropriate measures, indicators, impact benchmarks,  interpret results, and communicate your findings. 
    Vast in both qualitative and quantitative approaches to monitoring and evaluation and ability to conduct analysis such as counterfactual analysis, contribution and attribution analysis, comparative analysis, cohort analysis and impact grid. 
    An effective team player with a variety of attributes such as the ability to foster and maintain effective relationships with a variety of internal and external stakeholders
    Excellent IT literacy, including the ability to use data analysis software (Stata, Nvivo12, Tableau, Power BI, Excel-Advanced) to analyze and interpret data and clearly communicate the findings to a variety of audiences.
    A proactive and flexible approach with the ability to work independently and act on initiative where appropriate
    Excellent planning and project management skills.
    Excellent written and oral communication skills.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • HR OPS Admin Associate

    HR OPS Admin Associate

    Responsibilities
    HR Administration & Compliance

    Maintaining and refining internal HR and operational processes to support various workflows and processes in the region.
    Support HR administration and compliance in cooperation with the global HR team
    Support benefits administration for hub and regional staff
    Assist with recruitment and onboarding processes, including arranging interviews, communicating with candidates, gathering HR documentation, and new hire training
    Oversee monthly time tracking across the organization and act as the contact person for time tracking inquiries
    Maintain staff files and information in HOT’s HRIS (BambooHR); ensure that staff job details, documents, time off, and benefits information are kept up to date on a consistent basis
    Follow up on staff contracts information registration and compliance ( renewals, transitions, promotions, terminations)
    Analyze staff data trends through Bamboo reports and other data sources (esp. Inclusion & Equity initiatives)

    General Hub Operations

    Assist internal communications efforts, including meeting planning and scheduling, compilation and delivery of monthly communications, and more
    Support staff travel management & bookings for conferences, staff meetings, events, etc.
    Join working group for planning and running of annual international HOT Summit & other events, as necessary
    Research and advise on new systems and processes for the People Operations team & the organization
    Support analysis and development of processes for Operations, including the set-up of new regional office
    Support the staff development & training function at the organization

    Leadership team support

    Supporting the Regional Director when needed to ensure organization goals are accomplished and operations run efficiently and
    Manage email and correspondence on behalf of regional director, triage incoming email
    Prepare meeting outlines, formal agendas and document meeting notes during staff meetings and/or external partners
    Schedule/Calendar Management
    Assist in creating high-level presentations and any other documentation required. This includes but is not limited to board presentations, budgets and forecasts, white papers, complex schedules and events, and expense documents.

    Qualifications

    2 – 4 years HR/Admin/Ops experience in non-governmental organizations and international systems.
    Experience managing or maintaining a Human Resources Information System or Applicant Tracking System
    Interest to follow up on multiple, simultaneous and diverse tasks
    Demonstrated experience in managing projects or providing administrative or operational support within the office of a senior executive
    Track record of working in diverse, international, and virtual office environments
    Fluency in virtual collaboration tools like Google Workspace (Docs, Sheets, Slides), Slack, Salesforce, Loomio
    Outstanding English language written and verbal communication skills
    Ultra-organized and have demonstrated experience with improving your workplace’s organization in a complex, international environment: everything from files to project management
    Strong time management skills and able to track and stay on top of own multiple competing priorities as well as the leadership team’s priorities
    Comfortable working independently, yet staying in close contact with other colleagues in HOT and “managing up” to help ensure awareness of deadlines
    Has the drive to grow their career specifically within a rapidly evolving humanitarian and development NGO, and cares deeply about the mission

    Apply via :

    hotosm.bamboohr.com

  • Team Leader

    Team Leader

    We are looking to hire a Team Leader. The Team Lead is responsible for driving performance and ensuring customer satisfaction. The incumbent is expected to consistently provide excellent management to the team, as well as represent customer needs and goals within the organization to ensure the highest level of accuracy and quality. In addition, the Team lead should build relationships with customers and Customer Service Representatives to encourage new business opportunities.
    Responsibilities

    Achieve operational excellence in all aspects of procedures and processes undertaken to ensure satisfactory audit ratings by familiarizing the team on and fully complying with the departmental & organizational operation policies, procedures and relevant regulations & legislation aligned to the industry in responding to and resolving any queries relating to the unit’s operations, whilst contributing to procedures development and improvement through continuous reviews.
    Provides regular two-way communication between the client and team, to provide strong team representation and set proper client expectations.
    Ensures that patient issues are dealt with in an efficient manner, informing the Operations Manager of any problems that may arise.
    Works closely with the respective departments providing support to the inbound team in order to maintain a continuous knowledge of the Markets / campaigns in order to identify potential issues and/or opportunities within or related to the Specific Account.
    Ensures that all processes and procedures are completed, quality standards are met.
    Identifying performance gaps and ensures interventions are implemented in a timely manner to close the gaps.
    Monitoring account specific systems and processes for effective staff utilization
    Ensures that the Service Level Agreement is met.
    Responsible for all client communication, conflict resolution, and compliance on client deliverables.
    Carries out real time performance evaluation and gives timely feedback to the CSCs to ensure optimal work performance.
    Achieve operational excellence in all aspects of procedures and processes undertaken to ensure satisfactory audit ratings by familiarizing the team on and fully complying with the departmental & organizational operation policies, procedures and relevant regulations & legislation in responding to and resolving any queries relating to the unit’s operations, whilst contributing to procedures development and improvement through continuous reviews.

    Requirements

    Degree in any related field
    C1 proficiency in Swahili and B2 in English.
    Proficient in MS Office Suite – MS Word, MS PowerPoint, MS Excel, MS Outlook and Internet Explorer
    At least 4 years of Customer Service experience, with at least 2 years in leadership a position in a Call Center environment managing teams

    Apply via :