Jobs Kenya

Job Experience: Experience of 2 – 3 years

  • Specialist, Robotics Process Automation Quality Assurance Analyst T24 Developer Security Engineer Security Assurance Specialist Senior Manager Corporate Channels Support SME Banking Assistant Relationship Manager Relationship Manager, Platinum Banking Head, Gold Banking

    Specialist, Robotics Process Automation Quality Assurance Analyst T24 Developer Security Engineer Security Assurance Specialist Senior Manager Corporate Channels Support SME Banking Assistant Relationship Manager Relationship Manager, Platinum Banking Head, Gold Banking

    Job Purpose Statement

    The RPA specialist will work closely with stakeholders to identify automation opportunities and create efficient and effective RPA workflows that Loop DFS uses on its core business applications, infrastructure & processes.
    The role holder will be responsible for designing, developing, and implementing automation solutions to streamline business processes and leverage on cutting-edge automation technologies tools i.e. Ui Path, Microsoft Power Automate, Blue Prism etc.

    Ideal Job Specifications

     Minimum of 2-3 years’ experience within a large highly digitized organization designing, implementing and managing RPA solutions.
     Hand on experience in scripting, configuration and deployment using Robotics Process Automation tools such as Ui Path, Blue Prism, power automate etc
     Extensive expertise in .Net development, encompassing a deep understanding of C#, JavaScript, HTML, python, CSS and ability to write clean, efficient, and scalable code.
     Knowledge & experience of workflow automation, and business process optimization using RPA solutions
     Broad technical acumen across multiple disciplines applications with a solid understanding of current technologies especially within the Fintech and Financial space.
     

    go to method of application »

    Use the link(s) below to apply on company website.  

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  • Regional Relationship Manager

    Regional Relationship Manager

    Purpose for the Job
    To head the regional unit composed of several counties clustered together, linking Minet and all members covered under the Managed Medical Care medical schemes, ensuring that Service Providers in the region provide adequate service, to the satisfaction of both the member and the client.
    Duties and Responsiblities
    Managerial Roles and Responsibilities

    Leadership and management support to the regional staff
    Effective management of county scheme operations
    Build strong working relationships with key regional stakeholders
    Develop strong partnerships with medical service providers in the region

    Operational Roles and Responsibilities

    Manage the regional office administration function through the administrative assistant
    Coach, train and mentor regional staff on scheme operations, case management and customer service
    Ensure case management compliance via care managers
    Case management for high-cost service providers in the region with an aim of managing costs
    Resolve issues escalated by the care managers, training coordinators and customer service representatives in their counties
    Proactively identify cost saving measures as well as analyze high-cost claims in conformance with the authorization and verify and identify possible overcharging, unnecessary expenditure and errors and to rectify such occurrences
    Communicate relevant information to the member, including but not limited to scheme rules, benefit structure and alternative treatment options
    Prepare monthly management reports on activities within the region; customer service, service provider relations, case management, training, communication, personnel issues, positive highlights and challenges faced.
    Any other duty as may be assigned by the supervisor

    Key Result Areas

    Customer Service
    Policy guidance
    Care options information
    Discount negotiations/Cost Control
    The ability to motivate and inspire the team to action
    Medical guideline orientation

    Key Competencies

    Stakeholder Management
    Case management
    Benefit coordination
    Conflict resolution

    Knowledge And Skills Required

    At least 3 years’ experience in relevant field
    Communication skills
    Detail oriented
    Interpersonal skills
    Negotiations skills
    Leadership skills

    Professional and Academic Qualifications

    Diploma in Clinical Medicine or Nursing
    2 years experience in current role
    A Bachelor’s Degree in any field will be an added advantage

    Apply via :

    hr.minet.co.ke

  • Senior Cargo Assistant

    Senior Cargo Assistant

    JOB PURPOSE
     Provide existing and potential customers with a superior and consistent quality service, both directly and in conjunction with GHA. Provide information and system support to customers with regard to rates, details, bookings, connections, regulations and other enquiries and oversee the service from GHA.
    JOB ACCOUNTABILITIES LINKED TO OBJECTIVE AREAS (MAXIMUM OF 10)

     Monitor and oversee the service provided by GHA to ensure it is in line with EK standards, including build instruction, maximisation of available space, load control, safety and ad hoc flight instruction
     Monitor import cargo receipt and breakdown; resolving any related issues
     Prepare and verify accurate cargo documentation, including monitoring of consignment status and ensuring correct documentation is available in accordance with local regulation and company policies
     Update flight handling reports including identification and monitoring of irregularities and discrepancies
     Dispatch post flight information to the correct departments in a timely manner.
     Receive and process cargo telephone reservations in a prompt, accurate and efficient manner
     Resolve customer queries, complaints and claims, including those escalated by Cargo Agents
     Complete administrative duties as directed by the Cargo Supervisor/Officer, including data entry, statistics and reports
     Provide support, guidance and coaching to Cargo Agents
     Provide operational support and cover operational duties as directed by the Cargo Supervisor/Officer e.g. freighter

    MINIMUM QUALIFICATIONS/EXPERIENCE/KNOWLEDGE/SKILLS
    Qualifications:

    Educated to at least GCSE standard or equivalent

    Experience:

    A minimum of 3 years’ experience in an Airline / Cargo Operations environment, including at least 2 years as a Cargo Agent (or equivalent)

    Knowledge/skills:

    Knowledge of Dangerous Goods regulations and ideally hold a DG certificate
    Knowledge of Weight & Balance procedures and Live Animal Regulation
    PC based skills including Microsoft Word/ Excel/ Email.
    Fluency in English and the language of the country you are working is essential.

    Other job related information
    Shift pattern
    The job holder is also responsible for adhering to the relevant health and safety requirements and safe working practices applicable to their employment.
    CRITICAL COMPETENCIES (MAXIMUM OF 6)

     Customer Service Orientation
     Attention to Detail & Quality
     Teamwork
     Organising for results
     Continuous learning
     Interpersonal Ability

    Apply via :

    www.emiratesgroupcareers.com

  • Case Associate Analyst

    Case Associate Analyst

    MAJOR RESPONSIBILITIES

    Part of a clinical team that provides medical management services to customers worldwide but mainly in Africa region.
    Give evidence-based advice on pre-authorization, considering internationally accepted protocols and local and/or regional customs and regulations.
    Assessing pre-authorization requests claims in line with the policy coverage and medical necessity. 
    Identify and refer cases to the Cigna Clinical team for case management, disease management and other clinical services 
    Assist and support the team in cost containment, assist in projects and service delivery to meet goals. 
    To assist queries from providers and payers via phone calls or e-mails 
    Be fully versed with medical insurance policies for various groups / beneficiaries. 
    Might be required to assist in training colleagues and sharing knowledge. 
    Ability to review, investigate, and respond to external and internal inquires/complaints and provide guidance to other clinical and non-clinical staff related to medical necessity. 
    Assist in fraud detection
    Meeting the defined qualitative and quantitative key performance metrics for the assigned job role. 
    Ensure adherence to the predefined TATs for pre-approvals 
    Achieving required targets assigned by the team leader on daily, weekly, and monthly basis. 
    Ensure compliance to any changes in terms of system parameters or process. 
    Other duties as assigned

    REQUIREMENTS

    University degree of Medical /Nursing specialization with international healthcare experience.  
    2-3 years of clinical experience preferable in a payer setting on medical management.
    Experience in the Africa region & International market
    Fluent in English along with either French, Portuguese or Spanish, any other language is a plus
    Strong interpersonal and communication skills. 
    Must be a computer literate
    Knowledge of utilization, cost containment services, insurance coverage.
    Ability to build solid working relationships with staff, clients, customers, and healthcare providers. 
    Demonstrates pro-active problem-solving and analytical skills 
    Ability to work under pressure and meet tight deadlines 
    Flexible to work on shifts/varying work schedules.

    OUR OFFER

    A challenging job in an international and growing enterprise.
    A dynamic, young and entrepreneurial company culture that values and stimulates initiative.
    Attractive salary conditions with extralegal benefits.

    Apply via :

    cigna.wd5.myworkdayjobs.com

  • Customer Success Executive Digital Marketer

    Customer Success Executive Digital Marketer

    Job Summary

    We seek to recruit an aggressive, confident, fluent, mature and creative Sales Executive who will contribute to generating sales for the company by closing sales/deals over the phone, email and maintain good customer relationships.

    Key responsibilities:

    Identify sales prospects and opportunities, produce leads and book appointments with the emphasis on high quality leads.
    Offer solutions based on clients’ needs and capabilities.
    Developing creative pitches and propositions and follow up with existing clients
    Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made.
    Following up on new leads and referrals to conversion.
    Building the sectors/Industry database in liaison.
    Spending almost 80% of the workday communicating with potential clients.
    Handling customer grievances to preserve the company’s reputation.
    Participating in industry events such as seminars, trade shows, and exhibitions.
    Other duties as assigned

    Qualifications and Experience

    Should have at least a Degree in Sales and Marketing or any other relevant field/course
    At least 2 to 3 years’ sales experience in any fast-paced company.
    Relevant experience on Account Management
    Eloquent and customer-oriented
    Masterly of English with Clear Communication Skills
    Great interpersonal, communication and presentation skills
    Advanced skills in MS Office, PowerPoint, and Excel
    Cool-tempered with perseverance and ability to handle rejection
    Experience in selling training programs and seminars/events
    High level understanding of computer technology
    Proven track record of successfully meeting sales quota preferably over the phone
    Ability to learn about products and services and describe/explain them to prospects
    Outstanding negotiation skills with the ability to resolve issues and address complaints.

    go to method of application »

    Your application should be sent to hr@indepthresearch.org to us on or before CoB Friday, 15th September 2023 in PDF FORMAT ONLY. Quote the JOB TITLE on the subject of your email.

    Apply via :

    hr@indepthresearch.org

  • Case Management Nurse

    Case Management Nurse

    Job Description
    To control and manage medical benefit utilization through preauthorization and case management activities and ensure quality, appropriate cost effective care and good customer service
    KEY TASKS AND RESPONSIBILITIES

    Pre-authorize scheduled and nonscheduled admissions within the set guidelines.
    Negotiate/discuss professional fees as appropriate for each admission.
    Set the appropriate parameters for each admission (claim reserve, initial authorized cost and duration).
    Visit all admitted clients within Nairobi region and its environs
    Liaise with Doctors on the day to day management of patients and obtain medical reports/ expected length of stay where indicated.
    Ensure smooth discharge process and co-ordinate any necessary post-hospitalization/ step down facility care.
    Revise reserves after discharge of member.
    Collect feedback from admitted clients on quality and scope of service by the service provider.
    Assist in carrying out verification and medical audit of claims/invoices before settlement.
    Develop and maintain monthly database on admissions, large claims and extended length of stay.  
    Respond to queries from clients, intermediaries and service providers.
    Liaise with other medical underwriter for purposes of market surveys and development of new controls, standards and products.
    Any other duty assigned by management.

    SKILLS AND COMPETENCIES

    Excellent communication and negotiation skills.
    Excellent public relations and interpersonal relationship skills.
    Extensive networking with SP and other medical insurers.
    Excellent analytical and monitoring skills
    Good IT skills in database management and office systems.
    Good decision making in benefit utilization management.
     High levels of integrity and honesty

    QUALIFICATIONS, KNOWLEDGE & EXPERIENCE

    Diploma or Degree in Nursing                      
    Diploma in Insurance/ COP
    Degree in Health systems Management/ Business management
    3 years’ experience in clinical setting +2 years in insurance set up

    Apply via :

    oldmutual.wd3.myworkdayjobs.com

  • Inventory/ Compliance Controller

    Inventory/ Compliance Controller

    Role Outline

    DHL Supply Chain requires efficient execution of logistic processes within business needs, customer wishes, local regulation and organizational constraints. Achieving these results is a combination of smart matching of best standardized operational practices with IT capabilities.
    Are you an Operational expert who is passionate about running various aspects of warehouse operations in a busy environment that offer required results to the clients in making warehouse processes efficient and effective? We are looking for someone with mid-level experience in business operations. As an Inventory Controller, primarily responsible in assisting the Operations Manager in maintaining smooth operations in the warehouse in execution of daily warehouse tasks from stocks reconciliation and goods movement from receipts to dispatch.

    About the role Key duties and responsibilities

    Ensure daily briefing and debriefing is done before commencing operations.
    Fully responsible for product handling, storage, and stock integrity.
    Carry out stock inspection on daily spot checks/cycle counts and monthly stock takes and reconciles against the WMS stock.
    Ensure standard quality product is maintained in the warehouse zones and WMS system aligned to physical storage quantities.
    Fully responsible for product handling, storage, and stock integrity.
    Ensure compliance to Standard Operating Procedures (SOP’s)
    Report any non-conformity on stock(loss) to the site manager in real time to allow immediate investigation and closure.
    Fully responsible for safety at the various workstations with zero LTA.
    Maintain Clear and accurate record keeping on daily reports on recycle counts and monthly stock takes.
    Ensure zero accidents and on time escalation.

    Qualifications/ Skills/Competencies/Experience

    3+ years’ experience in Operational field especially in Warehouse operations.
    Relevant University Degree or Diploma in Business related field.
    2+ years’ experience as an Inventory Controller.
    Greater understanding of the Standard Operating Procedures and Compliance requirements that come with this role.
    Deep knowledge of logistics processes.
    Excellent analytical and communication skills (verbal and written).
    Well organized individual and results oriented.

    Apply via :

    careers.dhl.com

  • 2024 Administrative Assistant (Athi River Day School) History/CRE Teacher, Tatu Girls 2024 Laboratory Technician (Eldoret High Schools)

    2024 Administrative Assistant (Athi River Day School) History/CRE Teacher, Tatu Girls 2024 Laboratory Technician (Eldoret High Schools)

    About the job

    Nova Pioneer is looking for a superstar Administrative Assistant for our Athi River Day School willing and ready to start in January 2024. You will provide high-level administrative support to the School Principal. This is an opportunity to help create a transformative school model with the future of Africa’s youth at stake

    About The Role
    You will:

    Schedule meetings for the School Principal in line with their diary
    Facilitate the public relations function of the front office
    Prepare documents ahead of internal and external meetings as directed by the School Principal (photocopying, binding, filing etc.)
    Prepare documents for internal display on pin-boards or notice boards (brochures, posters, etc.)
    Keep custody of the students’ attendance registers and any confidential documents on behalf of the School Principal
    Maintain the school’s student roster (termly) and update it as necessary
    Maintain The Principal’s Google calendar, scheduling meetings, calls, virtual/teleconferences, and attend to meeting logistics so that meetings are started on time with full participation
    Communicate with internal and external stakeholders via telephone, in person and in writing through the drafting of letters, memorandums, reports, and emails
    Coordinate travel and accommodation for the School Principal
    Handle invoices and transportation requests for the School Principal
    Facilitate logistical arrangements for weekly, monthly and quarterly meetings
    Provide administrative services and take minutes for various meetings when required
    Receive guests and/or visitors for the Principal as well as any other visitors in the network office
    Assist in managing PTA communications and meetings
    Issue materials/stationery to team mates.
    Maintain and update the inventory tracker and raise stationery requisitions.
    In addition to these typical duties, may perform other duties as assigned and required
    Finding ways to improve administrative processes
    Prepare communications, such as memos, emails, invoices, reports and other correspondence
    Create and maintain filing systems, both electronic and physical

    About You

    You have a Diploma or Degree in Office Administration and possess HR knowledge and skills.
    You have 2-3 years experience in Front Office Management, preferably of an established startup, large company, or a school
    You are experienced or open to learning the Google software suite (Google Calendar, Docs, Sheets, G Mail, etc.) as well as Microsoft Office (Word, Excel, Powerpoint)
    You are experienced and proficient in MS Suite with strong writing skills (for office communication) and are skilled in making posters and certificates
    You have excellent organizational, planning and time management skills – you are able to handle many moving parts while maintaining high standards of excellence
    You demonstrate capacity to analyze complex situations and solve problems
    You are a great communicator. You are able to provide a clear and effective written and verbal communication to the leaders and school team
    You have an exceptional ability to think strategically and yet you sweat the small stuff—people see you as unusually detail-oriented and conscientious
    You have the ability to exercise discretion in handling sensitive matters
    You have a flexible and adaptable approach to work
    You are proactive and have an enthusiastic approach to work
    You are excited about our organizational culture—and in particular, you are fired up to challenge yourself by embracing mutual vulnerability and a firehose of feedback

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Procurement Assistant Assistant FLW/WASH/MEAL

    Procurement Assistant Assistant FLW/WASH/MEAL

    Summary of the job title

    A Procurement Assistant is being recruited to support a Germany Government (GFFO) funded humanitarian response project that covers specific disaster hotspots in Northern Kenya Turkana County- This position will be based in Turkana North. He/she will work closely and in consultation with the field assistants, the FSL officer, the SoH Area Manager and the regional procurement officer.

    His/her responsibilities will be guided by the following objectives

    Make sure that Sign of Hope gets real value for money spent on items by confirming the right quantity of the right quality product, at the right place and time, in right condition.
    Reduce the cost of operations by making sure there is minimum wastage of resources e.g. loss by insect infestation in the stores and on transits.
    Follow up to confirm that First in First out system is adhered to avoid wastage by expiry.
    Map the markets situation for goods to be purchased and distributed in the project area including the larger Northern Kenya.
    Maintain good working relationship with the existing suppliers for the benefit of Sign of hope and transparency in operations.
    Keep updated inventories at field level, recording all the assets details.

    Key Duties / Responsibilities:

    Perform duties assigned, pertaining procurement. This includes any activity or office work delegated by the project manager; prepare reports of logistics as per the need.
    Keep the project manager frequently updated on progress of work assigned.
    Commit to monitor the projects assigned, carefully and conscientiously according to Sign of Hope specifications. Further commit to use any resource made available for logistical and procurement tasks, economically and appropriately.
    Make sure requisitions have minimum specifications for items requested and per the budget lines; make sure there are funds before forwarding to the project manager for onward approvals.
    When needed obtain quotations from suppliers and transporters in view of purchasing goods and services, or for transportation of the same and share with the project manager.
    Prepare Competitive Bid analysis (CBA) for deliberations and submit accordingly to the project manager for onward approvals, receive and inspect goods on collection or delivery from suppliers on four eye principle.
    Make sure stores are ready: fumigation/clean, before cargo arrives at the field locations
    Confirmation and acceptance of cargo considering requestor’s specifications, quantity, quality and packaging
    Sign delivery notes/waybills on receiving goods and make sure the consumption sheets are updated accordingly.
    File all documentation soft copies on Next cloud and hard copy filing of any given procurement transaction i.e. requisitions, obtained quotations, CBA, purchase orders, invoices, transporters contracts, Sign of Hope delivery notes in the Procurement file.
    Liaise with field personnel, partners, airliners, lorry transporter; repeatedly monitor that a scheduled trip arrangement is on track.
    Perform any other duty assigned by the project manager.

    Minimum requirements:

    Bachelor’s degree in procurement, logistics, Social science, agronomy, humanitarian action, or any related field with at least 2 years work experience
    Related Diploma with at least 3 years of relevant experience will also be considered
    Knowledge of SPHERE and other humanitarian programming standards
    Demonstrated success working effectively and respectfully with host communities, government, private sector, partners and other stakeholders in complex environments.
    High frustration tolerance/resilience and strong capability of working in a fragile context and fast-paced environment on highly dynamic topics
    Advanced knowledge of MS Word, Excel, and PowerPoint
    Excellent and persuasive oral and written communication skills, including report writing
    Good team player and experience in mentoring staff
    Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members.
    Excellent spoken and written English

    go to method of application »

    Qualified candidates are invited to submit in English, a meaningful cover letter, a CV, three professional references, salary expectations, certificate of good conduct and an indication of a possible starting date & availability via email with the email title (GFFO Procurement Assistant Vacancy) (max. 2MB)NB: Applications that do not quote expected salary will be disqualified.To: SIGN OF HOPE – NAIROBIEmail: recruitment@sign-of-hope.org(Application deadline: Until the position is filled, screening of applicants will begin immediately, and interviews will be conducted on an ongoing basis, although the final deadline for submission will be on 6th September 2023)

    Apply via :

    recruitment@sign-of-hope.org