Job Experience: Experience of 2 – 3 years

Customer Relationship Executive

Job Summary
The Customer Relationship Executive will be responsible for developing positive customer experience, fostering strong customer relationships, and supporting brand loyalty. He/she is responsible for engaging with key customers to ensure they are satisfied with the company’s solutions and improve on areas of dissatisfaction.
Duties and Responsibilities

Serve as the main point of contact in all matters related to client concerns and needs.
Handling inquiries and requests from customers and addressing their needs.
Building and strengthening client relationships to achieve long-term partnerships.
Maintaining and updating accurate client records, keeping track of any contract updates, service contracts, and renewals.
Stay on top of accounts, making sure they receive services that are within their budget and meet their needs.
Proactively identify route cause of clients’ complaints and resolve them in collaboration with involved departments to reduce repeat complaints.
Identify service gaps and advise the client and management accordingly with resolutions.
Offer support to the collections team regarding client accounts and all outstanding bills
Work with operations, technical, sales, and other internal teams to develop strategic marketing plans ensure client KPIs are being met, and resolve any service-related concerns.
Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients and communicate the opportunities to the sales team regularly.
Meet regularly with other team members to discuss progress and find new ways to improve business.
Create and present reports and business reviews to clients and internal stakeholders including but not limited to status reports, meeting agendas, minutes, and action logs.
Cross-selling and upselling of the company and showcasing the company’s products to potential and current clients.

Minimum Requirements and Competencies

2 to 3 years job related experience especially in customer service, sales fields
First degree in business administration or related field
Proficiency with common customer success and customer relationship management software, such as FreshSales, Odoo, Salesforce, and Zoho.
Professional certifications (ex: from Strategic Account Management Association).
Able to be effective on the phone and in person with internal and external customers
Strong written and verbal communication skills.

Interested candidates should send their comprehensive CV and cover letter to careers@securex.co.ke indicating on the email subject the position they are applying for by 10th November 2023. Kindly note that only shortlisted candidates will be contacted.

Apply via :

careers@securex.co.ke

November 2, 2024
School Receptionist, Tatu Girls High School

Nova Pioneer is looking for a superstar School Receptionist for our Tatu Girls School. This is an opportunity to be a part of an innovative network of schools that is developing generations of innovators and leaders who shape the African Century. The successful candidate should be willing and ready to start with us in January 2024.

About The Role
Key responsibilities for the role include:

Live the Nova Culture
Perform a wide variety of clerical and other office functions and activities related to the administration of diverse programs and operations at the school.
Make and receive phone calls on the school’s telephone lines.
Schedule meetings for The Principal in line with the diary.
Facilitate the Public Relations function of the front office including communication(school emails and classdojo).
Prepare documents ahead of internal meetings as directed by the Principal (photocopying, binding, filing etc.)
Prepare of documents ahead of external meetings as directed by the Principal (photocopying, binding, filing etc.)
Prepare documents for internal display on pin-boards or notice boards
Respond to routine correspondences and send out scheduled communications
Keep custody of the pupils’ attendance registers and any confidential documents on behalf of the Principal regularly updating Edadmin
Manage the stores of learning/teaching materials.
Any other duties as assigned by your manager

About You
Skills and Qualifications required:

You have a Bachelor’s degree/ Diploma in Office Administration and possess HR knowledge and skills, Operations management is desired but not required.
You have 2-3 years in Front Office Management, preferably of an established startup, large company or a school
You are experienced or open to learning the Google software suite (Google Calendar, Docs, Sheets, G Mail, etc.) as well as Microsoft Office (Word, Excel, Powerpoint)
You are experienced and proficient in MS Suite with strong writing skills (for office communication) and are skilled in making posters and certificates
You have excellent organizational, planning and time management skills – you are able to handle many moving parts while maintaining high standards of excellence
You demonstrate capacity to analyze complex situations and solve problems
You are a great communicator. You are able to provide a clear and effective written and verbal communication to the leaders and school team.

Apply via :

eer.applytojob.com

November 2, 2024
Investment Analyst

IFC is seeking Investment Analysts to support investment teams to develop new business, execute transactions and actively manage portfolio projects in any of the following industry areas: Financial Institutions; Infrastructure and Natural Resources; Manufacturing, Agribusiness and Services; and Telecommunications and Venture Capital.

Duties and Accountabilities:

Prepare routine portfolio monitoring reports and generate needed data from multiple sources.
Gather and summarize benchmarking information that will be used to capture lessons learned.
Assist in preparing analytical sections of country and sector strategies and client pitchbook.
Prepare sector mapping to target potential clients and business opportunities.
Contribute to the development of high-quality specific Upstream initiatives and interventions through research, analytical, and operational work.
Identify data collection needs to support the assessment of financial, operational, development impact, and market information as well as relevant ES&G matters. Coordinate with the client to obtain needed information.
Analyze financial statements and projections, build financial models, and run sensitivities, with accountability for factual accuracy.
Gather and summarize project, sector, and country benchmarking information to be used to capture lessons learned, with accountability for factual accuracy.
Identify key stakeholders (government, development partners, WBG) as input to business development and client engagement planning.
Perform credit and integrity risk rating assessments, covenant compliance reviews (debt), and valuations (equity), and monitor changes to risk flags for determining performance assigned to a portfolio, with supervision.
Gather and analyze data to support assessment of project development impact.
Prepare industry and market research as input to Country Private Sector Diagnostics.

Selection Criteria

Bachelor’s or MBA/Masters/CFA in a related field and at least of 2-3 years of relevant experience. Related fields of education include business, finance, or economics or an area of expertise specific to a sector, subject matter, or industry specialty. Relevant experience could include a proven track record in business consulting or investment banking, or operational experience in the sector or technical or professional field.
Ability to conduct market and industry research and analysis.
Ability to analyze and synthesize debt pricing benchmarks and equity trading comparable.
Demonstrated skill in financial statement analysis, accounting, finance, financial modeling, DCF, and comparable company analysis to support informed decision making.
Ability to demonstrate attention to detail, thoughtful scenario analysis, and diligence in the quality of one’s own work.
Fully understands the financial aspects of investment or advisory transactions, including how to conduct market analysis and determine financial soundness of company or project opportunity.
Ability to develop complex financial models
Keen interest in development finance and multicultural environments
Ability to communicate clearly and concisely both orally and in writing
Fluency in English required and proficiency in language(s) of the region preferred

Apply via :

worldbankgroup.csod.com

November 2, 2024
Contractor, Coordinator, MyEO

Position Summary

“MyEO” is a platform and a programme that connects members based on their passions, interests, and industries. It takes EO engagement to the next level, where members can create and personalize their experiences based on shared values and common passions and initiatives.
The Coordinator, MyEO (Contract) position will provide support to MyEO Team. This global position assists in the support of the MyEO platform and the maintenance of the MyEO initiatives.

Essential Duties And Responsibilities
Eastern Hemisphere

Works with MyEO Experts in the Eastern Hemisphere on increasing MyEO Chair and general member engagement in MyEO in their Regions.
Supports logistics for materials communication to MyEO chairs and shares new information through all communication channels.
Provides translation support by partnering with translators, proofreading, and distributing translated materials via a variety of assigned channels in Japan and the Greater China area.
Sends monthly communication on data and messaging from MyEO Team.
Provides consultative support to MyEO events champions, including, but not limited to, advice on tools available for structure, communication, and publicity.
Attends all MyEO Team calls, providing support with coordination, drafts minutes of the calls, and follows up on the requests, coordinated with the Director, MyEO.
Provides content elaboration for various MyEO publications and communication pieces, including the MyEO newsletter.
Works with comms and vendors for the development and production of materials.
Gathers MyEO testimonials, photos, videos, and general content for publications from MyEO events.
Performs other duties as assigned.

Qualifications, Skills, And Knowledge Required

Bachelor’s degree in any field.
Minimum 3 years administrative experience.
English fluency required with Chinese and/or Japanese language skills preferred.
2 or more years with a membership-based organization, event planning, or a coordinator related work.
Ability to interact with entrepreneurs with tact, diplomacy, and poise.
Proficiency in the Microsoft Office suite, presentation tools, and some graphic design capabilities.
Excellent customer service skills with the ability to prioritize.
Proficiency in the Microsoft Office suite, presentation tools, and some graphic design capabilities.
Excellent customer service skills with the ability to prioritize.
Ability to work in teams with high accountability.
Strong written and verbal communication skills, with the ability to communicate effectively with staff and members globally.
Exceptional organization and time management skills.
Experience working in an international environment.

Apply via :

jobs.jobvite.com

November 2, 2024
Resettlement Associate (On replacement capacity) Senior Driver – Dadaab Driver

Organizational Setting and Work Relationships

A Resettlement Associate position is typically located at Multi-Country Office, Branch Office or Field Office. Under supervision, the incumbent’s primary role is to assist in providing, in close coordination with concerned sections within UNHCR as well as external parties such as resettlement countries, IOM and NGOs, a continuous support to resettlement operations by ensuring that resettlement polices are correctly implemented and operations are supported in establishing comprehensive protection and solutions strategies. The incumbent takes part in assessing cases for resettlement and conducting interviews as well as monitoring procedural compliance and quality of case submissions. The role of the Resettlement Associate may involve managerial responsibilities in supervising, coaching and training junior staff, and assisting in implementing organisational objectives and priorities.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties

Interview, assess resettlement needs, and process persons identified for resettlement, following established procedures; undertake field missions as required.
Where applicable, review and assess special resettlement cases and prepares individual submissions for presentation to resettlement countries; keep offices informed on the status of special resettlement cases; liaise with offices on case processing and provide advice as required.
Comply with UNHCR¿s standard operating procedures on resettlement, ensuring timely action on cases.
Follow up on status of cases from submission to departure; ensure effective in-country communication on the status and follow-up on persons of concern (PoC) being considered for resettlement; ensure that records on individual cases are kept up-to-date.
Provide PoC and partners with up-to-date and accurate information on UNHCR¿s resettlement policies and procedures.
Assist in monitoring the quality of submissions, providing the concerned staff with basic guidance and advice.
Manage, maintain and update proGres or Consolidated Online Resettlement Tracking System (CORTS) database and provide technical support.
Coordinate travel and departure arrangements for refugees accepted for resettlement.
Organize logistical support for governments undertaking resettlement missions.
Maintain accurate resettlement statistics as well as up-to-date records on individual cases; assist in the preparation of reports.
Assist with preparing a strategy and budget for resettlement activities and monitoring expenditures.
Provide administrative support for resettlement-related training activities.
Systematically apply an Age, Gender and Diversity perspective in all aspects of the resettlement process; comply with UNHCR policy and guidelines on HIV/AIDS.
Assist in mitigating resettlement fraud through oversight (including in-country travel), advice and guidance).
Recommend cases that are eligible for resettlement consideration.
Provide counselling to PoC.
Perform other related duties as required.

Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level

For G6 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher

Field(s) of Education

Not applicable

Certificates and/or Licenses

International Law;
International Relations;
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential

Not specified

Desirable

Good knowledge of UNHCR Resettlement policies and operational applications in different resettlement countries and situations. Completion of UNHCR specific learning/training activities (e.g., PLP and RSD/Resettlement Learning Programme, resettlement anti-fraud workshop).

Functional Skills

CO-Cross-cultural communication
PR-Refugee Resettlement programs
PR-Resettlement Anti-Fraud Policy and Procedures
(Functional Skills marked with an asterisk* are essential)

Language Requirements

For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

Desired Candidate Profile

The ideal candidate should have experience in refugee work, including the ability to interview refugees, assess their needs, and determine their eligibility for refugee status and resettlement. They should also possess excellent interviewing and counseling skills, as well as proficiency in written English. The candidate should have a proven track record of producing high-quality, accurate written reports. Additionally, they should have demonstrable analytical skills that enable them to evaluate complex cases and make well-informed decisions.
The candidate should also have the ability to work effectively and efficiently in a high-paced environment, meeting established targets for case processing. As they may be assigned additional responsibilities, the candidate should be flexible and capable of managing diverse tasks.
Strong technical knowledge in statistics reporting for resettlement will be advantageous in this role. An understanding of data management and the ability to manage, maintain, and update the proGres database can be a valuable asset.

Additional Qualifications
Skills

CO-Cross-cultural communication, PR-Refugee Resettlement programs, PR-Resettlement Anti-Fraud Policy and Procedures

Education
Certifications

International Law Other, International Relations Other

Work Experience
Competencies

Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Judgement & decision making, Organizational awareness, Planning & organizing, Stakeholder management, Teamwork & collaboration

go to method of application »

Use the link(s) below to apply on company website.

Apply via :

November 2, 2024
Procurement Assistant Regional Sales Training Lead

Job Purpose

This position’s main goal is to interact with suppliers and supervise the procurement procedure to guarantee the efficient, timely, and high-quality delivery of materials. This entails getting estimates and proposals, haggling with vendors, and monitoring delivery.
The position also includes sourcing advice, procurement recommendations, and proposal analysis to satisfy departmental requirements. Along with aiding in supplier disputes resolution and procurement process integrity, the role also reports to and monitors procurement KPIs.

Key Job Responsibilities
Supplier Engagement:

Request for quotations, proposals, and information from various suppliers and ensure materials are procured within agreed parameters of cost, quality, and delivery performance.
Expedite and follow up with suppliers to ensure timely delivery of orders placed.
Undertake negotiations with suppliers and service providers for goods and services. tracking of deliveries from suppliers
Undertake negotiations with suppliers and service providers for goods and services. tracking of deliveries from suppliers
Attending site surveys and provide debriefing sessions to suppliers to understand the scope of work.

Sourcing:

Provide support and guidance to the business on procurement matters relating to sourcing.
Prepare analyses of all bids received in response to the quotation and proposal to identify the response that best meets the needs of the user departments and communicate to unsuccessful bidders.
Vendor sourcing and onboarding and negotiating for the best rates and value for money for the organization.
Identify new opportunities, seek ways to improve efficiencies, and ensure compliance in purchasing compliance.

Reporting and Monitoring SLAs:

Monitor and report progress on all purchases to key stakeholders.
Participate in monthly reporting of procurement KPIs i.e., savings achieved, vendor clean-up, Aged and Open POs etc.
Ensure timely close-out of tickets on fresh desk as per the agreed SLA and provide feedback to stakeholders.

Disputes Resolution:

Manage supplier dispute resolution under the guidance of the Group Procurement Manager
Review and confirm POs in Dynamics
Work with accounts payables to ensure timely payment processing for vendors within the procurement category.
Use judgement, diplomacy, and confidentiality with respect to the complete procurement process, ensuring integrity of the respondents bid information.

Experience/Education/Skills Requirements:

Bachelor’s degree or equivalent
Certificate in Procurement from a recognized institution or organization-CIPS or KISM
Minimum 2-3 years’ experience in procurement and supply chain Management
Strong organizational, and reporting skills

You might be a good fit If:

You are an agent of change
You are passionate about our mission to finance progress
You’re comfortable in a fast-moving environment with frequent change and a sense of urgency
You have the ability to build effective relationships with all clients, peers, and stakeholders.
you have excellent interpersonal skills and ability to work as part of a team

go to method of application »

Use the link(s) below to apply on company website.

Apply via :

November 2, 2024
Operations Analyst

The IFC is seeking an Operations Analyst for its Somalia Country Office based in Nairobi, Kenya. The Operations Analyst will be responsible for supporting the Somalia Country Management team. This role will be responsible for a broad scope of research, analytical and operational work as well as providing resource support. S/he will also be responsible for coordinating efforts across the Investment and Advisory groups in support of the Country and Regional strategy implementation.

Support the Country and Regional Management team with overall project management, planning and monitoring of deliverables to ensure timely and quality delivery of the work program. S/he must maintain high degree of discretion and professionalism.
Help support pipeline development across all industry groups by providing industry contextual data, company analysis, comparator analysis, industry research etc.
Serve as the ‘go-to’ person for data/research and all operational/resource support work for the region as directed by the Country Manager and the MEA management team.
Extract data from internal and external databases, manipulate and present the data in a variety of formats for a variety of audiences to a high degree of accuracy and consistency and update/maintain the information in database regularly.
Prepare documents and reports to present information to a variety of audiences including: country strategy submissions, sections of World Bank Country Partnership Framework documents, inputs into business plans, work program agreements. Review and screening of relevant documents/reports for consistency with strategy documents. Provide research/analytical support to work products produced and on assignments that may arise as directed by the Country Manager.
Under the guidance of the Country Manager, advise project teams on the country context, IFC role, strategic fit, World Bank Group objectives, local markets, pipe-line and portfolio.
Maintain a good working knowledge of current advisory and investment operations and respond quickly to queries from HQ management and staff.
Provide support to the country team on IFC joint efforts with the WB and other development partners.
Liaise and interact effectively with an extensive network of contacts, at senior levels (both internal and external), and respond effectively to inquiries and to diverse situations that require tact and pragmatic problem-solving skills. Must have good network of contacts, both with government stakeholders and business community at large.
Provide support for select visiting missions.

Selection Criteria

Undergraduate degree in Economics, Finance, Business or similar, Masters’ Degree Preferred.
2-3 years’ work experience in banking, consulting or another fast-paced, knowledge-based work environment.
Advanced Excel, PowerPoint and database skills.
Excellent writing and oral communication skills.
Strong attention to detail and quality.
Excellent teamwork skills, ability to take initiative and work across organizational boundaries. High on energy with strong professionalism/ maintaining confidentiality and using discretion when required.
Familiarity with IFC databases (such as MIS, RMS, and other iDesk applications) would be an advantage.
Experience of IFC strategy and budgeting processes would be an advantage.
Ability to thrive under pressure and function effectively in a fast-paced environment under tight deadlines, while working on multiple projects.
Strong written and communication skills in English.
Knowledge of Somali will be an advantage.

Apply via :

worldbankgroup.csod.com

November 2, 2024
Resettlement Associate – Kakuma Executive Assistant Field Assistant – Dadaab

Resettlement Associate

Organizational Setting and Work Relationships
A Resettlement Associate position is typically located at Multi-Country Office, Branch Office or Field Office. Under supervision, the incumbent’s primary role is to assist in providing, in close coordination with concerned sections within UNHCR as well as external parties such as resettlement countries, IOM and NGOs, a continuous support to resettlement operations by ensuring that resettlement polices are correctly implemented and operations are supported in establishing comprehensive protection and solutions strategies. The incumbent takes part in assessing cases for resettlement and conducting interviews as well as monitoring procedural compliance and quality of case submissions. The role of the Resettlement Associate may involve managerial responsibilities in supervising, coaching and training junior staff, and assisting in implementing organisational objectives and priorities.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties

Interview, assess resettlement needs, and process persons identified for resettlement, following established procedures; undertake field missions as required.
Where applicable, review and assess special resettlement cases and prepares individual submissions for presentation to resettlement countries; keep offices informed on the status of special resettlement cases; liaise with offices on case processing and provide advice as required.
Comply with UNHCR¿s standard operating procedures on resettlement, ensuring timely action on cases.
Follow up on status of cases from submission to departure; ensure effective in-country communication on the status and follow-up on persons of concern (PoC) being considered for resettlement; ensure that records on individual cases are kept up-to-date.
Provide PoC and partners with up-to-date and accurate information on UNHCR¿s resettlement policies and procedures.
Assist in monitoring the quality of submissions, providing the concerned staff with basic guidance and advice.
Manage, maintain and update proGres or Consolidated Online Resettlement Tracking System (CORTS) database and provide technical support.
Coordinate travel and departure arrangements for refugees accepted for resettlement.
Organize logistical support for governments undertaking resettlement missions.
Maintain accurate resettlement statistics as well as up-to-date records on individual cases; assist in the preparation of reports.
Assist with preparing a strategy and budget for resettlement activities and monitoring expenditures.
Provide administrative support for resettlement-related training activities.
Systematically apply an Age, Gender and Diversity perspective in all aspects of the resettlement process; comply with UNHCR policy and guidelines on HIV/AIDS.
Assist in mitigating resettlement fraud through oversight (including in-country travel), advice and guidance).
Recommend cases that are eligible for resettlement consideration.
Provide counselling to PoC.
Perform other related duties as required.

Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level

For G6 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher

Field(s) of Education

Not applicable

Certificates and/or Licenses

International Law;
International Relations;
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience

Essential
Not specified

Desirable

Good knowledge of UNHCR Resettlement policies and operational applications in different resettlement countries and situations. Completion of UNHCR specific learning/training activities (e.g., PLP and RSD/Resettlement Learning Programme, resettlement anti-fraud workshop).

Functional Skills

CO-Cross-cultural communication
PR-Refugee Resettlement programs
PR-Resettlement Anti-Fraud Policy and Procedures
(Functional Skills marked with an asterisk* are essential)

Language Requirements

For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

go to method of application »

Use the link(s) below to apply on company website.

Apply via :

November 2, 2024
Branch Manager – Buruburu Branch Unit Manager – Thika Branch Branch Manager – Embu Branch

Key Responsibilities

To sell the company’s products in line with the product strategy and agreed revenue budgets per product by working closely with Regional Business Development Manager and Head of Branches.
To provide within the region after sales services for all the insurance customers as guided by the company’s service charter.
Understand the regional markets and implement the market development strategy as guided by the Regional Business Development Manager and Head of Branches.
To achieve all the set annual revenue budgets, manpower growth (Agents and Unit managers) and the expense control objectives for the Branch office.
To recruit, select, train, motivate, supervise, develop and manage the unit managers and agents under your jurisdiction as per the set targets.
To monitor the overall performance of Unit managers and Agents and make appropriate well- considered recommendations.
To prepare and submit the Branch production reports to the Regional Business Development Manager on a weekly basis.
To supervise, organize and evaluate Branch office personnel as per the set evaluation criteria and to ensure that high levels of discipline, professionalism, and cleanliness are maintained in the Branch office.
To ensure daily banking of premiums collected in the Branch office and maintenance of high accounting standards and proper control and usage of petty cash and other monies directed to the Branch in liaison with head cashier.
To build and maintain good public relations with policy owners, business community, professionals and government agencies within the Branch territory under the guidance of the Regional Business Development Manager and Head of Branches.
To be the liaison and communication link between the Branch and Head Office through timely and accurate dispatch of information and to observe deadlines at all times. Interpret company policies and procedures to office personnel, unit Managers, Agents and customers.
To ensure that all agents and Unit managers operating within the Branch are properly licensed as required by the laws of Kenya.
To perform any other duties and added on tasks as directed by the company’s management.

Key Responsibilities
Under the guidance and support of the Regional Business Development Manager and the Head of Branches, the Branch Manager will:

Build and maintain a sales force for the branch in accordance with company’s manpower growth and development plan.
Ensure the Branch revenue budgets and the appropriate product mix ratios are achieved as per the company’s set objectives.
Manage and direct a sufficient number of Unit managers and Agents, to ensure smooth running of the Branch.
Help Unit Managers and agents identify and develop appropriate markets in line with the market development strategy for the Branches Business Unit.
Ensure that agents are professionally trained to sell and service the company’s products as per the company’s training guidelines.
Assist Agents and Unit Managers in setting and achieving progressive performance goals.
Implement the training and development guidelines for Agents and Unit Managers in accordance with the company’s established business plans.
Ensure maximum utilization and accountability of all available company resources at the Branch in all areas of management, Branch administration, development, training and customer service.
Under the guidance and support by the Regional Business Development Manager and Head of Branches, assume overall responsibility for the management and administration of the Branch office so that it will be a profitable center, in accordance with guidelines, plans, and projections of the Company.
Ensure that retention level of the branch business is meeting the Company’s standards as set out from time to time by the Company.

Job Specifications
Academic /Professional Qualification

Bachelor’s Degree in a Business related field.
Diploma in Insurance/CIM
Membership to a professional body

Experience:

Minimum 3 years’ work experience in an underwriting capacity.
Atleast 2 years’ work experience as a Branch Manager

Key Competencies:

Customer focus
Continuous Innovation
Ownership & Commitment
Team Spirit
Strong organizational skills
Basic computer skills
Excellent communication and presentation skills
Market Awareness

go to method of application »

Send your Cover Letter and detailed CV indicating your current and expected salary to the Group Human Resources Manager, Madison Group Limited, Email: hr_recruitment@madison.co.ke so as to be received by Thursday 27 th October, 2023.

Apply via :

hr_recruitment@madison.co.ke

November 2, 2024
Odoo ERP Software Engineer Tupande Contact Center Quality Assurance & Training Specialist

About the Role

Our passionate development team manages a range of web and mobile solutions to support our field operations, from registering millions of farmers and their orders, optimizing delivery truck loads and routes, tracking deliveries, collecting mobile payments and analyzing loan repayments. You will report to one of our development managers.
We operate a stack of open-source solutions to power most of our business, including Odoo, Apache Fineract, and Keycloak.
Our technologies include C#, NodeJS, CouchBase, React (Native), Docker/Kubernetes, and our tooling landscape is based on GitHub / JIRA / Slack / Azure DevOps.

Responsibilities

Design, develop, document, test, and operate customizations on our Odoo platform, focused around product ordering, inventory, payment, and delivery
Mentor the team on the Odoo platform and ecosystem
Work as part of a small, collaborative, and agile team of software developers
Contribute to your department’s improvement by sharing knowledge, sharpening your skills, suggesting different ways of working

Career Growth and Development
We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.
Qualifications
Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

Extensive experience in the Odoo ecosystem and plugin development – 2+ years recommended
3+ years of experience, solid programming skills, autonomy, and a mindset of testing and automation
High proficiency in Python
Bachelor’s degree in Computer Science strongly preferred
Experience with automated testing frameworks and continuous integration
Experience working in Agile
Awareness of cloud technologies including Docker and Kubernetes is welcome

Application Deadline
15 January 2024

go to method of application »

Use the link(s) below to apply on company website.

Apply via :

November 2, 2024