Jobs Kenya

Job Experience: Experience of 2 – 3 years

  • Sales Executive & Admin – Events ( Mombasa) Marketing Executive -Events( Lavington)

    Sales Executive & Admin – Events ( Mombasa) Marketing Executive -Events( Lavington)

    Our Client is looking for a competent and professional Sales Executive and Administration Officer to offer administrative support and handle various sales functions. The Role reports to the Director. The role generally involves handling of variety of tasks on a one to one basis with the MD in an organized and timely manner.

    About the Client:

    A leading and busy events planning and management company in Nairobi that has resources and equipment to bring events from mere ideas to reality seeks to hire a competent and aggressive individual. The firm is involved in every aspect of planning and execution letting their clients focus on their core business.

    Job Purpose:

    The purpose of this position is to offer administrative support as well as handle sales matters.

    Qualifications and Requirements

    Diploma from a recognized institution in Business Administration, Secretarial or Public Relations or any other related fields.
    Proficiency in Ms Office with working knowledge of digital marketing.
    At least 2 years relevant and proven work experience in a similar or hospitality industry.
    Proven Sales experience.
    Have knowledge of office management, systems and procedures

    Personal Traits, Qualities And Aptitudes.

    Perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure.
    Accept responsibility for the direction, control and planning of an activity.
    Must be flexible and adaptable
    Have ability to be proactive and take initiative
    Have tact and diplomacy
    Ability to work independently
    Team player
    Reliable and great attention to details
    Honesty and integrity
    Ability to multi task and prioritizing skills daily workload
    Strong customer service skills and exceptional people skills
    Must be up to date with the latest gadgets and applications
    Outstanding oral and written communication skills
    Great negotiation skills.
    In-depth knowledge of the industry and its current events.
    The ability to handle pressure and meet deadlines.

    Key Responsibilities and Duties

    Acting as a point of contact between the management and internal/external clients
    Implementing and maintaining procedures/administrative systems liaising with staff, suppliers and clients
    Meet established sales targets, goals and quotas.
    Establish plans and strategies to expand the customer base in the assigned sales area.
    Execute sales support processes to expedite the conversion of sales.
    Collating and filing documents, expenses etc
    Typing quotations and making follow-ups
    Assist in preparations of proposals and tender documents and presentations
    Handle enquires and ensuring accurate information is given in a professional manner
    Run day to day errands to coordinate special events, including conferences, quarterly meetings and business luncheons
    Maintain organization and pay attention to detail throughout the day and to ensure all documents and important contracts are filed and marked appropriately.
    Prepare reports, presentations and briefs
    Assist in sourcing items from suppliers when needed
    Attending meetings with the MD when required
    Handle social media pages.
    Undertaking any other office administrative services duties that may be assigned.
    Any other duty assigned

    Key Performance Indicators & Reports

    High customer satisfaction levels especially based on social media responses etc, improved productivity and improved sales.

    go to method of application »

    Interested and qualified candidates should forward their CV to: careers@italgloballtd.com using the position as subject of email.

    Apply via :

    careers@italgloballtd.com

  • Academy M&E Associate

    Academy M&E Associate

    The Role

    FFA is looking to hire a full-time M&E Associate to support the ideation and execution of the internal evaluations of our Academy program. The successful candidate will be part of our newly-formed Embedded Impact and Learning team, and will report to the Research and Learning Manager while working very closely with the Academy team to conduct the evaluation of the program and also support various formative and summative research and learning activities to inform future Academy program strategy.

    Responsibilities

    Study design – You will collaborate with different stakeholders, within the Academy team and the Embedded Impact and Learning to identify research objectives and craft a strategy for measuring and evaluating the impact of the Academy program on these areas.
    Tools design: Goal oriented survey design and testing of data collection instruments and revision.
    Contribute to the Design of Data Architecture: Develop a map of all data flows (related to monitoring and evaluation) that will be deployed in the Academy program and create a seamless design for how the data will be collected.
    Data quality control: You will ensure high data quality standards to ensure our impact evaluation is based on accurate and up-to-date information.
    Data analysis: You will contribute to the analysis and triangulation of qualitative and quantitative monitoring data and share findings with the Academy team and senior leadership for learning, accountability and decision-making purposes.
    Literature Review: Conduct ongoing literature review to understand best practices on hybrid and e-learning entrepreneurship programs and feed it back to the Academy design through recommendations.
    Data Visualization: Create BI dashboards to show the progress of the implementation of Academy programs in real time (monitoring progress) as well as early outcomes as the data comes to support day to day business decisions.
    Reporting and Recommendations – You will compile M&E results in different reporting formats on progress of project implementation, evaluation outcomes, and recommend corrective actions to the various stakeholders. Develop shareable/actionable knowledge products (e.g. slide decks, research factsheets, one-pager overviews, case studies, etc) for internal and/or external use.
    Reflection Sessions Coordinate internal reflection and learning sessions with FFA Academy team and senior leadership at the end of each cohort training to capture insights and ensure that learning gets shared and taken up within the organization.

    Candidate Profile

    Minimum of three years of relevant experience, including at least 2 years in a similar role
    Bachelor’s degree or equivalent in social sciences, international development, or other relevant field
    Strong command of research and evaluation and/or impact measurement methodologies and approaches, including theories of change, logic models, evaluation frameworks, survey research/ lean data approaches, etc
    Experience deploying a variety of qualitative and quantitative research and evaluation methodologies and tools to help organizations (preferably in the business of training/capacity building) measure/understand their impact
    Demonstrated ability to use data and evidence and apply learning to drive improvements in performance (exploring interesting questions isn’t enough; you have to be able to identify the areas where research and evaluation will lead to an improvement in FFA’s impact/ways of working)
    Appetite for collecting and analyzing data to produce meaningful reports to diverse stakeholders and audiences
    Project management experience, including running multiple projects simultaneously
    Excellent oral and written communication skills to deliver presentations and reports to a range of stakeholders in a clear, inspiring and confident way
    Strong relationship management skills; the ability to establish effective working relationships with people at all levels, internally and externally
    A self-starter who thrives in an autonomous role, with excellent prioritization, self-organization, and execution skills and ability to thrive in a fast-paced environment against deadlines
    Strong critical and creative thinking skills; a proactive approach to solving problems
    Experience in data visualization tools like Power BI, google studio, QlikView or Tableau is a plus

    Apply via :

    jobs.lever.co

  • Junior Product Manager Chief of Staff Senior Project Manager – Carbon Operations. Product Risk and Compliance Manager

    Junior Product Manager Chief of Staff Senior Project Manager – Carbon Operations. Product Risk and Compliance Manager

    About the Role

    The Junior Product Manager position presents an exciting opportunity to manage/midwife the rollout and complete lifecycle (from development to improvement) of our cooking product categories.  

    This role will support all product-related matters but is not limited to product opportunity identification & evaluation, product development & design, product & innovation project management and product marketing. These four specific core responsibilities will have an associated team that will collaborate with this role and responsibilities will evolve throughout the position in line with the company’s product strategy.

    BURN has been developing, testing, and bringing to market new cooking products for 10+ years in Kenya. The successful candidate will have the opportunity to join a growing organization and contribute to a fast-moving company committed to improving economic, environmental, and social outcomes across Africa.

    Duties & Responsibilities:

    Support the execution of product development projects, ensuring timely delivery within budget and meeting quality standards.
    Execute day-to-day activities related to existing product management.
    Updating and maintaining all product-related documentation; project plans, development stage gate documents, product specifications, SKU libraries etc.
    Assist in managing and project planning existing product engineering change notices and temporary process deviations that affect the customer.
    Assist in developing and maintaining the product roadmap based on stakeholder input, market research, and company goals.
    Collaborate with designers, engineers, and other teams to define product requirements.
    Coordinate with cross-functional teams to achieve project milestones.
    Track and analyse product performance metrics, user engagement, and customer feedback. Identify areas for improvement and recommend adjustments to the product strategy.
    Assist in developing and executing product marketing plans, including pricing, promotion, and distribution strategies

    Skills and Experience:

     2 – 3 years of relevant experience, in physical product/marketing management, New Product development and commercialization. An engineering background will be a significant plus.
    Strong analytical and problem-solving skills are crucial to assess market data, customer feedback, and performance metrics to make informed decisions.
    Familiarity with the product development lifecycle and understanding of basic product management concepts is beneficial.
    Excellent verbal and written communication skills are essential for collaborating with cross-functional teams, presenting ideas, and creating product documentation.
    Junior Product Managers need to be flexible and adaptable to handle changing priorities and requirements in a fast-paced environment.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Food & Beverage Supervisor

    Food & Beverage Supervisor

    JOB SUMMARY

    Assists the Restaurant Manager in directing and organizing the staff of Elle Gardens to ensure first class service, food & beverage offerings and marketing to maximize profits and guest satisfaction

    ESSENTIAL DUTIES

     Assist in Interviewing, selecting, training, supervising, counseling and disciplining outlet staff.
    Supervising the floor during meal periods to ensure that all standards and steps of service are met through all guests’ interactions.
    Ensuring that checklists, requisitions and proper opening and closing functions are being completed each shift.
    Communicate effectively, both verbally and in writing, to provide clear direction to the staff.
    Observe performance and encourage improvement where necessary.
    Ensure staffing levels for all outlets are accurate based on hotel and outlet business level
    Organize and conduct pre-shift and departmental meetings communicating pertinent information to the staff, such as house count and menu changes.
    Communicate with guests and employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information.
    Remain calm and alert, especially during emergency situation and/or heavy hotel activity, serving as a role model for the staff and other hotel employees.
    Ensure basic standard operating procedures for all outlets are in place and are in compliance
    Ensuring that all steps of services as outlines in training materials are being followed on a daily basis.
    Interact positively with customers promoting hotel facilities and services.
    Resolve problems to the satisfaction of involved parties.
    Answer telephones in a clear voice, coordinate and document reservations. Organize special events in the restaurant such as receptions. Maintain rapport with all departments and attend relevant meetings.
    Move throughout the facility and kitchen areas to visually monitor and take action to ensure food quality and service standards are met. Verify temperatures, judge appearance and taste of products and check preparation methods to determine quality.
    Ensure that all standards and hotel cash handling procedures are met.
    Maintain cleanliness of all outlets on a daily basis.
    Solicit feedback from guests concerning the service and food & beverage offerings in all outlets.
    Work closely with the Restaurant Manager/controller, in monthly beverage inventory and quarterly glass/silver/linen inventory

    SUPPORTIVE FUNCTIONS

    Ensure maintenance of equipment by calling for repairs and training staff on proper use. Using proper standard operating procedures to report and fix these issues.
    Conduct competitive research and report trends and recommendations.
    Support the entire Food & Beverage operation including supervising other areas if necessary, handling special projects, running promotions, handling public relations and marketing.
    Attend mandatory meetings including divisional meetings, staff meetings, etc.
    Participate in Manager on Duty coverage program, which may require occasional weekend stay overs
    Maintain a clean and organized work area.
    Complete other duties as assigned.
    Demonstrate positive leadership characteristics which inspire Team Members to meet and exceed standards.

    SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

    The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

    Previous Food & Beverage leadership experience preferred for at least 3years experience in a 3star Hotel.
    Previous Point of sale system experience required.
    Computer literate in Microsoft applicationsy. 
    University/college diploma in related discipline preferred.
    Strong interpersonal and problem-solving abilities.
    Considerable skill in math and algebraic equations using percentages.
    Ability to communicate in English, both orally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect accurate information and to resolve problems.
    Ability to work under pressure and deal with stressful situations during busy periods.
    Ability to work cohesively as part of team.
    Requires standing and walking 95% of workday.
    Ability to walk, stand, and/or bend continuously to perform essential job functions.
    Physical activities include walking, talking, standing, stooping, hearing, seeing, talking, bending, reaching, fingering, feeling, touching, writing, grasping, handling, stretching, balancing, pushing, pulling.

    GROOMING

    All employees must maintain a neat, clean and well-groomed appearance (specific standards available).

    Interested and qualified applicants are advised to send their applications to careers@siayacountyclub.com before 2nd April ,2024.Only shortlisted candidates will be contacted for interviews. 

    Apply via :

    careers@siayacountyclub.com

    siayacountyclub.com

  • General Services Assistant (GSO) – All Interested Applicants

    General Services Assistant (GSO) – All Interested Applicants

    Duties

    Incumbent serves as executive assistant, quality coordinator and analyst, and communications expert within the General Services Office. Under the direction of the S/GSO, maintains all policies for the section and advises the leadership team on required updates. Analyzes available performance data on ICASS service delivery and advises on trends and potential improvements. Supports the GSO team’s communication through maintenance of its Sharepoint site and other communication tools. Serves as sub-cashier for GSO section and timekeeper for one-third of GSO.

    Qualifications and Evaluations

    Requirements:

    EXPERIENCE: 

    A minimum of three years of administrative or clerical experience is required, two years of which should be in project coordination/project management.

    JOB KNOWLEDGE:  

    Computer skills (MS Office suite); Data analytics; Written and verbal communication skills; Familiarity with general operations management in a large organization

    Education Requirements:

    Bachelor’s degree in business management or business administration is required

    Evaluations:

    LANGUAGE:  Level 4 English (Fluent; written/spoken, including the ability to translate) (This may be tested)

    SKILLS AND ABILITIES 

    Must be a self-starter and possess strong organizational and project management skills.
    Must be able to analyze complex data and interpret them into clear, concise, and manageable use by management.
    Must possess the ability to perform multiple tasks and manage his/her own time.
    Ability to use MS platforms including Word, Excel, PowerPoint, and SharePoint is required.
    Should possess strong interpersonal and collaboration skills in order to work jointly on various projects. Must have strong written and verbal communication skills.

    EQUAL EMPLOYMENT OPPORTUNITY (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

    Qualifications:

    All applicants under consideration will be required to pass medical and security certifications.

    Apply via :

    erajobs.state.gov

  • Site Water Technician

    Site Water Technician

    Job objective

    As the Site Water Technician, you will service, maintain and repair all water plant and water line units at the factories, the site water technician is the main point of contact for the water supply and water quality and any contractors or service providers relevant to the water system. They will ensure that all customer outcomes and requirements are always met and relevant local statutory requirements are complied with.

    Your tasks and responsibilities

     In-charge of all control water for all chiller units; maintain & ensure they are all in running as required.
     He will be part of the site HACCP team.
     In charge of installation, training, repairs, cleaning and maintenance of all water lines, UV water treatment units, cartridge filters and the chlorine meters.
     In charge of ensuring that all water points operates as required i.e. Sinks ,flushing units ,Hoses etc. and the associated facilities are in good shape and organize for repairs or replacement as need be.
     Responsible for the maintenance of the entire domestic water plant and updating of the water map minimum annually.
     Doing regular inspection and repair on the water distribution network as and when needed.
     Advising in a timely fashion on any water availability, quality and safety issues to both operation and technical staff for a timely implementation of collective action.
     To maintain the standard measures of the health and safety among the staff members.
     To keep accurate records of all maintenance activities done in the farm water line in format provided by the technical department.
     Update and maintain up-to-date water line plan and site water map to be updated minimum annually or whenever there are any changes to the water distribution system.
     Familiarize with all MSDS for chemicals used for water treatment and ensure appropriate use
     In charge of installation, training, repairs, cleaning and maintenance of all tanks, pipe line, filters, within the farm.
     Will be required to maintain a folder for all manuals of the operating machines,

    Your profile

     Diploma/ Degree in water technology, environmental science, chemistry, or any related field
     2-3 years’ experience working as a Site Water Technician.
     Proficiency in using various tools and equipment related to water treatment and distribution is essential
     Training in Occupational Safety and Health Administration (OSHA) regulations and other relevant safety standards is an added advantage.
     Problem Solving Abilities- Should be capable of identifying and solving problems related to water treatment and distribution systems. This may involve troubleshooting, equipment malfunctions, analyzing water quality data, and implementing solutions to ensure regulatory compliance.
     Good command of the English language, both verbal and written.
     High moral standing with impeccable integrity.
     Analytical mindset, excellent interpersonal and communication skills and team player facilitating cross-functional collaboration.

    Apply via :

    www.aaagrowers.co.ke

  • Call Center Teamleader

    Call Center Teamleader

    About the Client:

    A leading private modern healthcare facility located in Nairobi, Kenya that offers a range of services with a dedicated team of various professional and qualified specialists. The facility seeks to fill the Call Center Team leader position who will onboard, train, motivate, develop, and lead our Customer Service & Contact Centre team to ensure the effective and efficient running of our services with the aim to assure call quality, drive sales, increase occupancy and revenue and assure an ultimate customer experience while also handling inbound and outbound calls from clients, respond to inquiries, handle complaints, troubleshoot problems and provide general information.

    Duties & Responsibilities:

    Lead and motivate a Customer Care & Contact Centre team to optimum performance levels to achieve agreed targets – occupancy and customer delight.
    Manage performance through regular, effective reviews, quality control, addressing performance issues according to the company’s policies and procedures.
    Build effective relationships with other teams and departments. Communicate all information clearly and in a timely manner.
    Act as a role model for the CC team whilst striving to achieve high standards of performance and customer delight.
    Oversee day-to-day operation.
    Ensure achievement of Call Center & Customer Care KPIs.
    Ensure the team is organized effectively to maximize productivity
    Monitor, identify and resolve performance/behavior/attendance issues using prescribed performance management techniques.
    Daily report to the CS Manager on team performance against KPIs
    Submit daily, weekly and monthly agent performance report.
    Highlight concerns that impact team performance.
    Resolve escalated customer issues.
     Conduct pre-shift team meetings on a daily basis setting focus and priorities for the day to ensure productivity of the agents along their KPIs.
    Handling inbound and outbound calls, inquiries, complaints and providing general information.
    Keeps equipment operational by following established procedures, reporting malfunctions.
    Resolve problems by clarifying issues, exploring answers & alternative solutions, implementing solutions and escalating unresolved problems.
    Manage and resolve customer complaints by clarifying desired information, completing transactions and forwarding requests.
    Maintain call center database and update customer information in the system.
    Document all call information according to standard operating procedures and generate reports.
    Enhance organization reputation by accepting ownership for accomplishing new and different requests, exploring opportunities and add value to job accomplishments.
    Provide customers with product and service information.

    Qualifications & Requirements

    Diploma or Degree in Communication/ Public Relations, Marketing, Business or related field
    3 years’ experience in a busy call/ contact center operations or telesales will be an added advantage
    Proficiency in Ms Office and Proficiency in Excel
    At least 2 years spent as a contact center supervisor or team leader with responsibilities such as training, quality control and productivity measurement.
    Exposure in Contact Centre Technology, and CRM
    Proficiency in Data Analytics
    Generally, tech-savvy

    Competencies & Skills

    Excellent Leadership Skills and Decision-making skills
    Excellent communication, interpersonal skills, presentation, negotiation, interpersonal, PR and relationship building skills.
    Excellent organizational, time-management and multi-tasking skills
    Good problem analysis and solving skills.
    Team player with a customer-oriented approach
    Possess product and operations technical knowledge.
    Knowledge of call centre telephony and technology.
    Attention to Detail and Great listening skills.
    Flexible and Empathetic.
    Calm under pressure and Patient.

    Interested applicants should send their detailed CVs and cover letters quoting the job title (CALL CENTER TEAMLEADER-HOSPITAL) as subject to reach us not later than 31st March 2024 to careers@italgloballtd.com. Only the shortlisted candidates will be contacted. Interviews will be conducted on a rolling basis.

    Apply via :

    careers@italgloballtd.com

  • Deployment Functional Specialist Y.O.D.A – Supply Chain Management

    Deployment Functional Specialist Y.O.D.A – Supply Chain Management

    The Opportunity

    In this exciting role as the Deployment Functional Specialist – Supply Chain Management for programme Y.O.D.A you will play a pivotal role in providing functional support to the deploying countries as they successfully adopt to the new business process D365 system. You will be working closely with the BRD (Business, Readiness and Deployment) team as well as the business process owner for Supply Chain, in addition to the global and regional hub functional teams to ensure business processes are understood, providing subject matter expertise in supply chain management and the functional systems process to end users.

    The Individual

    We are looking to recruit an individual who has extensive knowledge of supply chain processes within an international NGO or charity, as well as experience using MS Dynamics 365 ERP system with knowledge of SAP/SAP BI an added advantage.
    Proficiency in Microsoft tools particularly MS Forms, Sharepoint, Teams, while knowledge of Power Platform, Power BI, and related Microsoft technologies would be beneficial.
    Fluency in written and spoken English is essential, with proficiency in French/Portuguese/Spanish being desirable.
    You will need excellent communication and relationship-building skills, coupled with a highly efficient and organized approach, enabling effective prioritization and multitasking.
    Adaptability, teamwork, and a commitment to promoting equality are essential attributes, along with a proactive attitude towards learning and taking initiative. Attention to detail, accuracy, and the ability to work effectively while managing multiple priorities are also key requirements for this role.

    Essential Knowledge

    Extensive knowledge of supply chain processes in an international NGO or charity
    At least 3 years of in-country experience at an international NGO or charity, experience in Plan International is a plus
    At least 2 years experience of MS Dynamics 365 ERP system, experience of SAP & SAP BI is a plus

    Skills

    Microsoft tools such as MS Teams, SharePoint, etc.
    Knowledge of Power Platform, Power BI, and related Microsoft technologies is a plus
    Fluent written and spoken English.
    French/Spanish would be a plus

    Apply via :

    al.org

  • Audit Assistant (Accounts Payable)

    Audit Assistant (Accounts Payable)

    Key Responsibilities

    Ensure all creditor Invoice payments have support documents. (I.e.) LPO, GRN, Delivery Notes and Approvals
    Ensure all goods supplied are received by GRN and all credit notes for returns are received 3. Check on rejected goods records and returns.
    Perform market audits
    Ensure there is no Double payment of invoices
    Check Validity and approval of Payments
    Ensure support documents are attached for expenses paid 8. Perform Month Ad Hoc Cash counts
    Check ordering of goods for proper procurement procedure
    Check the list of deposits against deposits slips, setoff and withdrawals
    Perform random checks on crates issues and returns posting
    Check cans movements reports for cases of overstays in the Market
    Perform Random stock counts of Cans and crates and compare with Book records for losses
    Perform mpesa checks on reversals banking and postings
    Check the transport payments and other payments for accuracy and completeness.
    Any other duty as directed by the supervisor

    Skill & Experience

    Degree in B.com-Accounting or Finance
    CPA-K certified is an added advantage
    At-least 2-3 years of experience in Accounts payable and receivable
    Experience in FMCG or Manufacturing is required.

    If qualified kindly share your CV to vacancies@jantakenya.com by 15 March 2024 indicating on the “Audit Assistant” subject Line.

    Apply via :

    vacancies@jantakenya.com