Job Experience: Experience of 2 – 3 years

  • HR Officer – Telecommunications

    HR Officer – Telecommunications

    Our client in the Telecommunications sector seeks to recruit a HR Officer. The Job holder will be responsible for delivering professional human resource services to the organization and respective function in line with the HR Strategy. The role holder will also provide administrative support to the HR Business partner and first line query resolution support to internal customers, ensuring process efficiency and effectiveness, and excellent service for all HR related matters.

    Reports to: Human Resource Business partner

    Key Responsibilities

    Support the HR Business Partner and Talent Acquisition Specialists with the recruitment process i.e.:

    Call and set up interviews for potential candidates;
    Liaise with the hiring manager to schedule interviews;
    Collect interview forms from the panellists and assist to prepare minutes/ summary report of the interview outcome;
    Create employee personnel files (new hires and current employees).

    Manage all internship recruitment activities including engaging the higher learning institutions, receiving applications, candidate communication, interviewing as well as reporting.
    Draft staff correspondence that includes transfers, internal promotions, position change, acting appointments etc.
    Receive and process resignation and acceptance documentation in consultation with the reward team.
    Collaborate with the person in charge of the human resource information system to ensure all changes on staff status are updated in the system.
    Collect and consolidate training needs for the departments, as assigned by the HR Business Partner.
    Assist to coordinate other learning and development activities such as:

    Liaison with services providers;
    Tracking and monitoring training schedules and events;
    Collation of training evaluation forms;
    Record learning and development activities for reporting.

    Attend disciplinary and grievance hearings; and performance management meetings, take minutes and follow up on action items as designated by the HR Business Partner.
    Partner with the payroll and talent teams to ensure end to end completion of document processing and updates regarding resignations, promotions, transfers, job title changes appropriately.
    Update the leave tracker for the designated department and inform staff, their leave balances.
    Gather relevant data to support the HR metrics, trend analyses and report HR performance on a monthly, quarterly, bi-annual and annual basis.
    Participate in HR project initiatives and provide day to day project administrative support
    Ensure deliverables meet the expected standards on time and 100% accurate and any other specific needs in line with the requirements set by the HRBP.
    Contribute to ensure process efficiency in the department.
    Take the lead in ensuring employee data for designated departments is accurate and up to date.

    Qualification – Academic and Professional

    Bachelor’s Degree in Human Resource Management, Human Resource Development, Human Resource Planning, Education, Public\Business Administration, Commerce (HR Option).
    Membership to Institute of Human Resource Management (IHRM).

    Experience

    At least two years’ experience of working in a generalist HR environment.

    Competencies

    Technical competencies

    HR reporting
    Policy legislation and compliance – knowledge of HR laws & practices
    Recruitment and selection
    HRMIS, data analytics & reporting

    HR core competencies

    Personal effectiveness and credibility
    Process discipline and quality orientation
    Influencing and negotiating
    Organizational savviness

    Leadership competencies

    Business acumen
    Strategic orientation
    Results orientation
    Developing self

    Applicants who meet the requirements stated above should send their application letter, Expected salary and detailed CVs with a day– time Telephone number to the email address: jobs1@hcsaffiliatesgroup.com with HR Officer-Telecommunications on the Subject line.Candidates should indicate their current & Expected Salaries.

    Apply via :

    jobs1@hcsaffiliatesgroup.com

  • Customer Service/Receptionist

    Customer Service/Receptionist

    Key Responsibilities:

    Front Desk Management:

    Greet clients and visitors in a courteous and professional manner
    Answer and direct incoming calls promptly and efficiently
    Manage incoming and outgoing mail and packages

    Customer Service:

    Provide exceptional customer service by addressing client inquiries and concerns
    Assist clients with general information and direct them to the appropriate insurance professionals
    Maintain a friendly and welcoming atmosphere for clients visiting the office

    Administrative Support

    Assist in scheduling appointments and managing calendars
    Maintain and update client databases and records
    Assist with data entry and administrative tasks as needed

    Communication

    Communicate effectively with clients, insurance professionals and other team members
    Relay accurate and timely messages to the relevant parties
    Respond to emails and inquiries in a timely and professional manner

    Key Skills

    Communication skills
    Reception etiquette
    Computer litracy
    Social/amiable
    Experience in a similar role

    Position has been filled. We are no longer accepting CVs.

    Apply via :

  • Area Manager

    Area Manager

    Main Purpose

    To conduct periodic Compliance and Service assessment audits and effectively deliver and implement all training and development strategies translated into respective modules for the Pizza Inn, Chicken Inn and Creamy Inn brand for all stores in the assigned region. Ensuring that service, product quality, and operational standards are met.

    Key Accountabilities 

    Ensures all stores are adhering to and implementing the Brand Standard Operating Procedures (SOPs), ensuring the brand integrity is always maintained.
    Ensures all staff are brand certified.
    Conducts in-house Brand SOP skills training, new products, and procedures and respective modules as assigned from time to time.
    Conducts on job instore follow-up training as per agreed monthly schedules and compliance audit results.
    Ensures all products and procedures are according to the brand specifications and holds Operations and
    Central Kitchen accountable for deviations.
    Assists the assigned stores in achieving the set financial targets and customer counts.
    Identifies trends and challenges within the brand, area, or specific stores and advises corrective action.
    Conducts training needs analysis through customer feedback forums and brand evaluations.
    Supports Market Operations with the opening of all new stores.
    Carries out periodic store management assessments to ensure the right type of Managers are in place.
    Conducts compliance audits for every store and produce reports on a monthly basis.
    Draws up and ensure the action list is implemented and completed as per agreed timelines.
    Assists in the implementation of NPD in assigned areas.
    Ensure successful implementation of new products and monitoring performance thereof.
    Produce respective periodic training reports as will be agreed upon and requested from time to time.

    Qualifications Skills and Competence    

    Minimum of Diploma in Tourism and Hospitality Management or equivalent.
    Possess 2- 3 years in a food, hotel and catering industry or similar related position.
    Possess outstanding presentation, facilitation, and public speaking skills.
    Good communication skills – verbal, written and interpersonal with a sound command of the English language.
    Managerial and leadership abilities, with the expertise to set the example.
    Passionate, energetic, trustworthy & self-motivated individual with a strong & confident personality
    Must be patient, and an active listener.
    Must be able to work in high pressured environments & be flexible to the needs of the Business.
    Good time management, with decent organisational & planning skills.
    Takes pride in personal appearance and hygiene.
    Be self-driven & pro-active.
    Sound computer knowledge.
    A flexible team player with the ability to work successfully in a matrix hierarchical environment.

    Please email a copy of your CV to: recruitment@za-simbisa.comClosing Date for all applications is 5 April 2024

    Apply via :

    recruitment@za-simbisa.com

  • Accounts Assistant 


            

            
            Driver/Admin Assistant

    Accounts Assistant Driver/Admin Assistant

    Compile information for internal and external auditors, as required.
    Prepare and submit statutory reports and tax returns related to the company on a timely manner, VAT filing, and others
     Process and manage day-to-day financial transactions
     Assist in preparing financial reports and statements
     Reconcile bank statements and accounts
     Support in the month-end and year-end closing processes
     Collaborate with team members to ensure accurate and timely financial data
     Handle general accounting tasks and provide administrative support as needed
     Provide support in various accounting tasks as needed

    Salary will Ksh  1,100.00 per day paid on a monthly basis.

    You will be on probation for a period of 3 months. 

    go to method of application »

    Interested and qualified candidates should forward their CV to: sales@kampharmacy.com using the position as subject of email.

    Apply via :

    sales@kampharmacy.com

  • Micro-biology & Sensory Analyst

    Micro-biology & Sensory Analyst

    Context/Scope:

    EABL operates within a multi-site, multi -cultural, multi-national environment geared to leverage diversity for strong business outcomes.

    The business is a leading value, mainstream and premium drinks company in the EABL Group producing 1.1m of keg products annually from this site. The Kisumu Site operates brewing and kegging operations for  beer and is a regional warehouse for Western Kenya for all products within the KBL portfolio To deliver its ambition of being the leading beverage industry and to ensure consistent growth in a challenging business environment ,  it is important that the  site focuses on its technical operations and  capacity building ensuring stakeholder and customer value is consistently managed and improved while  ensuring brands innovation and renovations implementation are supported and protected and people have the right technical  capability to deliver stretch and ambitious goals in a sustainable operating environment. 

    This role works closely with:

    Raw materials supplier for grain
     Shift Quality Lead for measurement of analytical parameters
     Brewhouse teams for understanding the Brewhouse plan and expected raw materials.
    Fermentation team for understanding of fermentation plan.
    Filtration team for understanding of filtration plan.
    Keg line team for understanding end to end operations.
     Asset care team for CILT, CI, PMs
    3rd party contractors for waste disposal
    3rd party contractors process and hygiene minders and cleaning

    Purpose of Role

    To provide timely microbiological measurement activities to operations team to guarantee Quality assurance at every stage and on the finished product while meeting the production targets.
    To provide quality technical support in problem solving in operations and carry out training on quality assurance processes for micro sterility at all processing stages for operators.
    Provide training to operators for microbiological quality assurance.
    To run and maintain the sensory panel to enable in process and finished product sensory release.

    TOP 3-5 Accountabilities

    Adherence to all company safety regulations including operating equipment in adherence to the safety guidelines to ensure all safety requirements for self and those working around the machines are met.
    Ensuring that chemical reagents and equipment are well calibrated. Ensure that processes are accurate and checking the performance of measuring systems.
    Preparation and certification of reagents for use by operator and third-party chemical providers.
    Carry out microbiological sampling and analysis as per the sampling schedule and in accordance with the SOPs and ensure 100% results reliability.
    Routine in process and finished product profiling.
    Finished product beer release.
    Training for in process and finished product sensory analysts.
    Train operators on online meters calibration and accuracy check.
    Develop and participate in inter lab ring scheme programme to guarantee lab accuracy and certification.
    Analysis and coordination of monthly samples. Ensuring that actions arising from samples are handled. To monitor process critical control points and data generation.
    Recording, processing and reporting of in process quality data and IPQI and raising actions for improvement.
    Leading RCPs and 5whys for microbiological related failures.
    Champion process microbiological quality assurance activities to minimise measurement and quality control work.
    Conduct measurement and data surveys aimed at process control improvements.
    Sustaining the hygiene state of the laboratories plants in accordance to the food safety standard by ensuring cleaning schedule is adhered to and CI activities are carried out to eliminate sources of dirt.
    Participate in internal audits as pre-requisite for external certification audits.
    Participate in ISO and food safety audits.
    Keep and updated lab inventory file and ensures consumables are available in the lab.
    Participate in scheduled deep/technical cleaning activities to guarantee microbiological sterility.
    Champion hygiene and 5S activities in the process to ensure high level awareness in the entire team.
    Attendance and participation in management control and reporting systems meetings and activities (Eg MMS, EISC, DMAIC, 5Why & RCPS,etc)
    Documentation of all operational activities in accordance with company procedures and policies.
    Ensure Implementation of Food safety, Quality, Environment and Safety Management Systems according to FSSC 22000, ISO 9001, ISO14001 and BS 18001 requirements respectively
    Complies with flexi deployment on shift to deliver improvement targets.

    Qualifications:

    A holder of BSc. in food science and technology, Chemistry, Biochemistry, Industrial Chemistry or microbiology

    Experience:

    Minimum of 2 – 3 years relevant work experience.
    Knowledge of Quality, Safety and Environmental Management systems.
    Working Knowledge in Microbiology/ hygiene, Brewing and Packaging process.

    Apply via :

    diageo.wd3.myworkdayjobs.com

  • Facilities Maintenance Technician

    Facilities Maintenance Technician

    Job Description

    Facilities Technician

    Our client in financial services seeking a dedicated and experienced Facility Management technician to join our dynamic team. The ideal candidate will be responsible for the overall maintenance, safety, and functionality of the company’s facilities. This role involves overseeing maintenance activities, managing facility budgets, managing office repairs & renovations, and leading a team to create a secure and comfortable workplace.

    Key Responsibilities:

    Develop and implement a preventive maintenance program.
    Ensure the daily functioning of office facilities including inspections, repairs and minor renovations.
    Supervise facilities maintenance works by various service providers ensuring the organization gets excellent services and value for money.
    Ensure that all equipment is in good condition.
    In charge of organizing for alternative power and water supplies when the main supplies fail.
    Monitor security and safety of the organization premises and assets by supervising the outsourced security personnel.
    Conduct regular safety inspections and implement corrective measures.
    Identify and implement energy-saving initiatives and waste reduction programs.
    Lead and manage a team of facility staff, including maintenance technicians, and security personnel.
    Provide regular updates on facility performance, projects, and initiatives.
    Identify areas for improvement in facility operations.

    Desired Qualifications

    At least 2-3 years’ working experience
    Diploma in Engineering related field
    Proficient in Microsoft Office Packages with strong computer literacy.
    Strong project management and organizational skills.
    Excellent communication and interpersonal abilities.
    Proficiency in facility management software and tools.
    Problem-solving and decision-making skills.
    Ability to work independently and collaboratively as part of a team.
    Integrity and strong moral character.

    Apply via :

    www.frank-mgt.com

  • ICT Assistant

    ICT Assistant

    How can you make a difference?

    Under UNICEF mandate for promoting the protection and survival of Children, Information Communication Technology (ICT) plays an integral part of supporting UNICEF business operations. ICT Support services have proved vital in the context of increased demand to support to staff hybrid office and teleworking, changing ICT applications and cloud environments. UNICEF Kenya country office seeks to recruit qualified ICT Assistants for a period of one year to strengthen ICT resource capacity required in support of UNICEF Kenya Country Office operations in Nairobi and field offices as well as meet requirements to support emergencies response activities.

    Purpose of the Position

    The primary purpose of position is to strengthen ICT operational effectiveness. The ICT Assistants will work within the ICT Common Services Unit based in Nairobi to ensure adequate resource capacity to support UNICEF operations in Nairobi and zonal offices within Kenya.

    Main Responsibilities and Tasks

    The incumbents will undertake the ICT support assignments listed below.

    Play roles of First Line ICT Help Desk Analyst to provide resolution to ICT related problems to end users. S/he independently resolves most ICT support problems reported remotely or in person or through service management tools.
    Play role of Second Line ICT Help Desk Analysts, to provide solution to critical ICT problems by research, collaboration with other technical personnel, utilizing knowledge databases, problem solving techniques etc.
    Undertake role of Move Add and Change analyst to install, configure, and remove end user ICT equipment.
    The ICT Assistants will undertake end user support, including user orientation and training on ICT products and services.
    They will be required to operate, diagnose, and maintain conference services tools including audio, video, and web.
    They will be required to travel within Kenya undertaking ICT support assignments from time to time.
    They will be required to play role of alternate to Systems Administrators in the maintenance, configuration, installation of ICT infrastructure components.

    Description of the Assignment

    Help Desk Analyst (First line)

    Provide first line support to end users on standard ICT products and services received via phone-in, walk-in users; calls received through Service Management tools.
    Manage lifecycle of service calls assigned to him/her till calls are resolved and closed.
    Resolve calls as per service level agreements as per service management tools protocol.
    Resolve support calls related to UNICEF standard software and hardware including Office 365 Products, email, cloud services, operating systems, laptops, desktops, printers, scanners, smartphones etc.
    Provide training, orientation on end user ICT products and services.

    Help Desk Analyst (Second line)

    Provide second line support on standard ICT products and services.
    Resolve critical support calls or incidents reported by end users. Perform research from manuals, internet knowledge bases, collaborate with other help desk analyst in the team to find solutions, workaround to such problems.
    Manage lifecycle of incidents assigned to him/her in service management tools
    Resolve incidents related to UNICEF standard software and hardware including Office Products, email, cloud services, operating systems, laptops, desktops etc.

    Move, Change and Add Analyst

    Install, configure, and maintain new end user ICT equipment including desktops, laptops, printers, scanners etc.
    Rollout UNICEF standard operating systems and standard software in end user computers
    Sanitize end user ICT equipment off UNICEF data before disposing.
    Advice users about lifecycle of end user ICT equipment.
    Provide basic support to Android and Apple smartphone management.

    Focal person for Webinars, events and meeting support

    Facilitate ICT support to inhouse/outside meetings, conferences, workshops etc.
    Co-ordinate with facilities focal person on the available ICT facilities.
    Arrange necessary ICT facilities for the meeting.
    Provide ICT support during the meeting (Setup and manage conference services)

    Other duties

    The ICT Assistants may be assigned other ICT related tasks such as supporting Business Continuity activities at designated sites outside the UN complex.
    Undertake inspection of ICT equipment procured for UNICEF counterparts at warehouse or partner locations, installation and testing of the same.

    To qualify as an advocate for every child you will have…

    Diploma/Advanced diploma of higher certificate.

    Experience

    At least 3 years work experience in ICT Support Services/Helpdesk within an environment of over 200 users in a team
    At least 3 technical certifications in Operating System environment, Networking and ICT Support: Microsoft Windows Operating System, MS Office365/Microsoft 365®, TCPIP Networking/Network Administration, ICT Security. ITIL certification will be added advantage.
    Working environment and proficiency in supporting collaboration tools (Zoom, MS TEAMS, Cloud workspace such as SharePoint, OneDrive etc.)
    At least 2 years working experience working with remote user support tools
    2 years’ work experience with international multi-cultural institutions (UN, NGO/multinationals) environment will be an added advantage.

    Apply via :

    jobs.unicef.org

  • Waiter/Waitress

    Waiter/Waitress

    JOB DESCRIPTION

    Able to prepare all Food and beverage mise-en-place duties prior to service.
    Able to provide a warm welcome and fond farewell to the guests.
    Greet guests according to the standards to ensure superior service.
    Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.
    Possess good knowledge of a different kind of silverware.
    Good knowledge in maintaining all type of silverware and E.P.N.S ware (Electro Plated Nickel Silver) used in the restaurant for food and beverage service.
    Set up the restaurant according to the table plan, cover layout and standards defined by the hotel’s management.
    Make sure all assigned duties prior to service are completed.
    Attend service briefings prior to each meal period.
    Know the restaurant menu and Specials of the day.
    Greet and seat guests.
    Offer Menu and Wine List and attend to napkins.
    Take Food and Beverage orders.
    Serve Food and Beverage orders.
    Check and clear Waiter’s station during and after service.
    If required assist in bringing food from kitchen to the guest ensuring accuracy and timeliness.
    Handle all guest complaints in a professional manner.
    Clear soiled silverware and any other operating equipment to designated wash-up/storage area.
    Able to generate the final bill from the POS system and offer to guest settlement.
    To clear and re-set tables according to instructions.
    To clean all soiled linen to the designated area.
    Report any theft or damages to Manager/ Assistant Manager.
    Help other areas of the restaurant such as answering telephones and completing financial transactions.
    Close the shift at the POS terminal.
    Able to report for duty punctually, wearing a correct and clean uniform and name badge at all times.
    Able to have a complete understanding of the Restaurant’s operating policies and procedures.
    Must participate in staff training and briefings.
    Able to maintain a good teamwork relationship with colleagues.
    Able to maintain a high standard of personal appearance and hygiene at all times.
    Assist in clearing, cleaning and set-up of tables, chairs, linens, china, glass and silver for service in an unobtrusive manner.
    Assist in stocking linens, china, glass, silver, and food items for service.
    Assist in preparation of smaller items such as toast, soup, or beverages.
    Able to carry out other reasonable duties and responsibilities as assigned.

    SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

    The individual must possess the following knowledge, skills and abilities and be able to

    explain and demonstrate that he or she can perform the essential functions of the job, with

    or without reasonable accommodation, using some other combination of skills and abilities.

    Thorough knowledge of Food & Beverage outlet operations including foods, beverages, service techniques and guest interaction for at least 2 years’ experience in a 4star Hotel.
    Bar knowledge/experience is an added advantage.
    Previous Point of sale system experience required.
    University/college diploma in related discipline preferred.
    Considerable skill in math and algebraic equations using percentages.
    Ability to walk, stand, and/or bend continuously to perform essential job functions.
    Ability to communicate in English, both orally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect accurate information and to resolve problems.
    Ability to work under pressure and deal with stressful situations during busy periods.
    Ability to accomplish necessary tasks on a computer.
    Requires standing and walking 95% of workday.
    Physical activities include walking, talking, standing, stooping, hearing, seeing, talking, bending, reaching, fingering, feeling, touching, writing, grasping, handling, stretching, balancing, pushing, pulling.

    Apply via :

    siayacountyclub.com

  • Inventory Controller

    Inventory Controller

    Role Description

    Our client in the manufacturing industry is seeking to recruit an inventory controller. This is a full-time on-site role based in Nairobi County, Kenya. The Inventory Controller will be responsible for stock control, stock management, inventory control, and utilizing analytical skills to ensure efficient inventory management. The role will also require effective communication skills to coordinate with different teams and stakeholders.

    Salary Range: Ksh. 40,000 to Ksh. 45,000

    Qualifications

    Bachelor’s degree in Supply Chain Management, Business Administration, or related field
    2-3 years experience in a similsr role
    Previous experience in the manufacturing industry is a must
    Strong understanding of cost accounting
    Experience in goods receipt & dispatch processes
    Effective Communication skills
    Organizational and time management skills
    Experience in inventory management software is a plus

    Apply via :

    www.linkedin.com