Job Experience: Experience of 2 – 3 years

ERP Consultant I

We’re seeking a driven and ambitious individual to join our team as an ERP Consultant based in Nairobi, Kenya. You will play a crucial role in expanding our reach, supporting existing clients, and driving sales success.

Responsibilities:
Lead Generation and Qualification:

Follow up on leads and opportunities generated through various channels.
Identify potential clients and qualify their needs and suitability for Odoo solutions.
Build rapport with potential clients, understand their business challenges, and present compelling solutions.
Conduct product demos to clients

Project Implementation Support:

Assist with the implementation of Odoo projects for new clients.
Work alongside consultants to ensure smooth project delivery and client satisfaction.
Provide technical and functional expertise to clients during implementation.

Customer Support and Success:

Deliver exceptional post-implementation support to existing Odoo clients.
Address client queries, troubleshoot technical issues, and guide them in maximizing Odoo’s benefits.
Proactively identify and address client needs, ensuring their continued satisfaction and success.

Business Development:

Proactively identify and develop new leads and opportunities for the business.
Expand your network within relevant industries and build strong relationships with potential clients.
Contribute to the development and execution of sales strategies and campaigns.

Qualifications:

2-3 years of experience in selling business software, preferably ERP solutions.
Experience with Odoo ERP is highly desirable.
Strong understanding of the Kenyan business landscape and its challenges.
Excellent communication, presentation, and negotiation skills.
Self-motivated, results-oriented, and able to work independently.
Ability to build strong relationships and cultivate client trust.
Proactive and eager to learn and adapt to new technologies

Apply via :

www.magnolia.co.ke

November 5, 2024
Sales Representative

Key Responsibilities:

Engage with customers to understand their furniture needs and preferences
Showcase our extensive range of furniture products and assist customers in making informed purchasing decisions
Provide excellent customer service before, during, and after the sale
Meet and exceed sales targets and KPIs
Build and maintain strong relationships with customers to ensure repeat business and referrals

Requirements:

2-3 years Prior experience in sales, preferably in the furniture industry is an added advantage
Proven track record of meeting and exceeding sales targets
Excellent communication and interpersonal skills
Strong negotiation and persuasion abilities
Ability to work effectively in a fast-paced environment
Flexibility to work weekends and holidays as needed

Apply via :

www.linkedin.com

November 5, 2024
Sales Consultant

Job Position – Sales Consultant
About the Company
The company is an exclusive freelancer platform with the largest network of top freelancers in the UAE. They are looking for Sales Professionals to develop contact with prospective candidates/clients who have expressed an interest to enrol for the freelance visa through the organization.
Job Description:

Explain the process briefly over the phone and schedule a meeting in the office or virtually assist customers by evaluating profiles.
Understanding the customer’s needs, explaining the freelance visa procedures and costs, and finally assisting them in getting started.
Manage the inbound lead database and follow up with prospects to convert them into sales. Requirements:
A minimum of 2 to 3 years of sales experience (In any industry)
Should be self-motivated & fast learner, who wants to be in sales.
Must have good communication and interpersonal skills.
Attention to detail is vital as you will be required to accurately assess eligibility, and answer queries.
Must be friendly and personable, self-driven, and motivated.

This job has expired or closed. Application is no longer allowed

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November 5, 2024
Junior Human Resources, Well-being and Compliance Officer

Job Duties and Responsibilities

Maintains work structure by updating job requirements and job descriptions for all positions.
Maintains organization staff files by establishing a recruiting, testing, and interviewing program; advising managers on candidate selection; conducting and analysing exit interviews; recommending changes.
Prepares employees for assignments by establishing and conducting orientation and training programs and promoting WeWorld values and vision
Ensures planning, monitoring, and appraisal of employee, volunteers, and interns work results by training managers to coach employees, volunteers and interns; scheduling management conferences with all; hearing and resolving employee grievances; counselling employees and supervisors.
Assist the CR with ensuring proper implementation and respect of WeWorld policies and guidelines, design or adapt field policies and procedures for optimized management of financial resources
Assist CR in the dissemination, implementation, compliance and monitoring of the application of WeWorld Child Safeguarding Policy and Child Safeguarding & PSEAH Policy, Whistleblowing HQ system as well as all other organizational policies adopted by WeWorld
Assist the CR in ensuring the role of safeguarding focal point in-country for relevant stakeholders both internal and external, expressed in the Safeguarding and Prevention of Exploitation, Abuse and Harassment Policy by assisting in preparing appropriate report and to provide all necessary information to staff in-country for prevention and reporting including appropriate and continuous training on the subject
Respect, promote and ensure on-site dissemination and training, compliance with and monitoring the application of WeWorld Code of Ethics and Conduct and all internal policies (anti-fraud, environment and anti-terrorism)
Assist the CR and the Security Officers in analysing and assess the risks present in the Country, for the security of the organization’s people and assets in the country
Assist and collaborates with the CR and the Secutity Office in the design and update of WeWorld Security and Evacuation Plan in country in line with the organization’s relevant policy and procedures and updating it periodically; Assists the CR and the Security Officer in the disseminating the Security and Evacuation Plan and ensure that the security officers is providing security training and information to expatriate and local staff
Assists the CR in adopting and updating the Local Operations Manual and monitoring its implementation
Ensures legal compliance by monitoring and implementing applicable labour laws; Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance.
Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures.
Investigates accidents and prepares reports for insurance.
Prepares budget of human resources operations.
Prepares reports and recommends procedures to increase general well-being and motivation
Represents organization at HR-related hearings and investigations when needed.
Ensures that staff complies with relevant legal & statutory obligations.
Conducts exit interviews to identify reasons for employee termination or exit.
In collaboration with the Logistics department co-share the responsibility for driver’s management/ supervision on discipline, dress code, and performance.
Performs any other duties as may be assigned from time to time by the management.

Minimum Education, Qualifications & Experience Required:

Bachelor’s degree/Diploma in Human Resource Management or Business degree with a focus in Human Resource Management.
At least 2-3 years’ experience in an HR & Admin role
Strong interpersonal and communication skills.
Detail-oriented with excellent organizational abilities.
Ability to maintain confidentiality and handle sensitive information.
A valid certificate of good conduct
Must be well conversant with the labor laws, government regulations and ethical HR practices
Completed CHRP -K professional courses or ongoing is an added advantage.
Proficiency in Microsoft Excel, Microsoft Word, Outlook, and PowerPoint.
Flexibility – be open to change and new information.
Member of IHRM – desirable

Interested candidates, who meet the above requirements, should send a detailed CV with three referees and Cover Letter Only to kenya@weworld.it with the subject of the email as “HR and Compliance Officer” on or before 5th May 2024. Only short-listed candidates will be contacted for interview.

Apply via :

kenya@weworld.it

November 5, 2024
Google Ads/SEO Specialist

Job Description
As a Google Ads Specialist, your primary responsibility is to develop and execute effective Google Ads campaigns to drive traffic, generate leads, and increase conversions for our clients. You will collaborate closely with the marketing team and clients to understand their goals, target audience, and budgetary constraints to create tailored advertising strategies.
Responsibilities

Campaign Management – Plan, execute, and optimize Google Ads campaigns across various platforms such as Google Search, Display Network, Shopping, and Video to achieve client objectives.
Keyword Research: Conduct thorough keyword research to identify relevant and high-performing keywords for ad targeting and optimization.
Ad Creation and Testing: Create compelling ad copy and visuals that resonate with the target audience. Conduct A/B testing to refine ad creatives for improved performance.
Bid Management: Monitor and adjust bidding strategies to maximize campaign ROI and achieve desired outcomes within allocated budgets.
Audience Targeting: Utilize audience targeting features to reach specific demographics, interests, and behaviors effectively.
Ad Extensions: Implement various ad extensions (sitelinks, callouts, structured snippets, etc.) to enhance ad visibility and engagement.
Tracking and Analysis: Set up tracking mechanisms such as conversion tracking, Google Analytics integration, and other relevant tools to measure campaign performance accurately.
Performance Reporting: Generate regular reports on campaign performance metrics, including impressions, clicks, conversions, and cost-per-acquisition (CPA). Provide actionable insights and recommendations for optimization.
Optimization: Continuously analyze campaign data to identify trends, opportunities, and areas for improvement. Implement optimization strategies to enhance campaign performance and achieve client goals.
Stay Updated: Stay abreast of industry trends, best practices, and algorithm updates to ensure the adoption of the latest techniques and strategies in Google Ads management.

Requirements:

Proven experience in managing Google Ads campaigns with a track record of driving positive results.
In-depth knowledge of Google Ads platform, including campaign setup, optimization techniques, and best practices.
Strong analytical skills with the ability to interpret complex data sets and derive actionable insights.
Excellent communication and collaboration skills to liaise with clients, team members, and stakeholders effectively.
Google Ads certifications (e.g., Google Ads Search Certification, Google Ads Display Certification) preferred.
Proficiency in Google Analytics and other relevant digital marketing tools.
Detail-oriented with strong organizational and time management skills.
Ability to thrive in a fast-paced environment and adapt to changing priorities and client needs.
Creative thinking and problem-solving abilities to develop innovative advertising strategies.
Experience with other digital advertising platforms (e.g., Facebook Ads, LinkedIn Ads) is a plus.

This job has expired or closed. Application is no longer allowed

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November 5, 2024
Driver

Key Responsibilities.

Drive Vehicles on road test or under normal operation as assigned by the Supervisor or his designate.
Performing daily routine maintenance checks and always maintaining enough fuel.
Making sure that daily and pre-long distance vehicle checks are done and undertaken daily.
Making sure that accurate upkeep of the vehicle log sheets is done and accurately filed.
Ensure vehicles cleanliness and report to the supervisor any noted mechanical defects.
Ensure vehicles are timely refuelled and road worthy at all the times.
Adhere to IRC vehicles protocols and Kenya traffic rules ensuring passengers wear safety belts all the time when in motion.
Ensure that at all the times drive the IRC vehicles in accordance with the IRC policy.
Ensure that unauthorized passengers are not carried in IRC Vehicles in accordance with the policy.
Ensure that the road license, inspection stickers, insurance certificate and any other required documents of the vehicle(s) allocated is up to date.
Ensuring that the vehicle you are allocated is equipped with; the first aid kits, tools, jerk, wheel spanner and spare wheel.
To always align with all security advisories when operating an IRC vehicle to ensure safety of vehicle, passengers, cargo, and other road users.
Perform any other duties as may be assigned by the Supervisor or his designate.

Minimum Qualifications:

At least O – level, a holder of a Valid driving licence with 2 years’ experience as a professional driver.
Knowledge of generic transport procedures and practices (NGO experience advantageous).
Experience in using HF/VHF Radio.
Pass score on IRC driving test.
Strong communication skills.
Willing to undergo regular visual testing.
Conversant with MS Office applications

Required Experience & Competencies:

Minimum of 3 years’ experience driving within reputable organizations, with a preference for experience in the NGO sector.
Excellent interpersonal skills.
High level of personal initiative, pro-active problem solving and analytical skills.
Ability to work with minimum supervision.
Strong sense of personal integrity.
Attention to detail.
Ability to coordinate and prioritize work.
Ability to multitask.
Flexibility and willingness to work long hours if necessary.
Strong sense of personal integrity.

Apply via :

careers.rescue.org

November 5, 2024
Consumer Relationship Manager

Job Scope:
Reporting to the HoD Payroll Business the job holder will ensure growth of private payroll customer numbers, retention, and maximum returns to the company by ensuring good customer service is rendered to the customers through timely customer onboarding, loan processing and payments. Growth of Asset, and quality Retail loan book in liaison with collections team. Ensure seamless procedures in Recruitment, Training and Performance management by ensuring optimal productivity of Sales Teams.
KEY MEASURABLE GOALS

Growth of new private schemes in line with the company’s Strategy
Enhancement of online lending platform and customer onboarding through USSD platform.
Growth of the Loan book through quality disbursements.
Ensure growth of all bundled products within the schemes eg bancassurance.
Coordinating recruitment and training for Sales Consultants while ensuring optimal numbers for the branch
Support in managing Sales Teams productivity and performance monitoring in line with the company objectives.
Support payroll credit processes for TAT assurance for enhanced Customer experience and compliance to the company’s lending policies.
Sign up for new MOUs for loan processing.
Communicating and reinforcing the AML-CTF compliance culture established by the board.
Implementing and enforcing the board-approved AML, KYC & CFT policy within the Department.

KEY RESPONSIBILITIES:
1. Portfolio growth and management

Outreach/recruitment activities in customer on-boarding
Growth of the Loan book through quality disbursements.
Support in the growth of all Bancassurance products throughout all the schemes.
Identify schools, Government office, Churches, and Corporates in areas of operations.
On time Disbursement and pipeline management
Client retention and on time service delivery
To drive Salaried loans in the Branches
Facilitate timely employer by-products collections, reconciliations for loan follow up and on-time scheme remittances.
Proper Relationship Management of existing Schemes within the jurisdiction.
Sales Consultant numbers optimization and contracting; Recruitment, training, and effective supervision of Sales agents.
Value addition by expanding the revenue basket through salary processing in existing relationships.

2. Loan underwriting/processing

Thorough documents scrutinization i.e. pay slips, national ID, staff IDs,etc
Documentation due diligence and integrity
Proper management of TAT on all loan applications.
Conduct BCC for every loan application as per the credit policy.

3. Training Role

Dissemination of information to prospective clients about Izwe.
Recruitment, Continuous agents training and engagements.
Client motivation and enhanced relationship management.
Ensuring clients understand operations policy.

4. Default management

Ensuring requisite employers’ approvals on all application through ensuring payroll verification is conducted.
Understand and resolve all the underlying causes of default.
Compliance to policy in the initial period of recruitment
Ensuring all the applications meets the third rule.
Prompt payment collection and timely Salary processing for the customers.

5. A link with the public

Ensure well-managed relationships with the institutional heads of various Corporates.
Ensure well-managed relationship with HR functions of the serviced institutions and all relevant contacts.
Ensure maximum value is derived from all existing and new partnership arrangements.

6) AML KYC & CFT Responsibilities

Monitor, on a continuous basis, all transactions to ensure that unusual and suspicious transactions are reported to the Money Laundering Reporting Officer (MLRO)
Implementing and enforcing the board approved AML, KYC & CFT policy in as far as is applicable within my area of responsibility.

Qualifications and Qualities:

Bachelor’s Degree or Diploma in a Business-related course or Social Sciences
Advanced knowledge in marketing and credit risk management.
Good analytical skills especially using the business analysis tools
At least 3 years in a sales related role in fintech and private payrolls.
Good communication and interpersonal skills.
Excellent problem solving and decision-making skills.
Team player/thinker
A person of high integrity and professional decorum. Keen on timely achievement of targets
Available for constant travel

Interested applicants should send their application letters, attach their CV, education & professional certificates, and email them by 3rd May 2024 to hrk@izwekenya.com with the subject Consumer Relationship Manager Due to the urgent need to fill the positions, applications will be reviewed on a rolling basis.IZWE is an equal opportunity employer and does not solicit any fees for employment or internship opportunities.

Apply via :

hrk@izwekenya.com

November 5, 2024
Unit Manager

Job Description
The Unit Manger will oversee a unit where he/she will majorly be responsible for attracting, recruiting, and retaining sales agents so as to deliver the set insurance sales revenue targets. The role is on contractual basis and reports to the regional Branch/Sales Manager.
KEY TASKS AND RESPONSIBILITIES

Delivery of business plan targets including Revenue, Persistency and Business Mix
Recruitment and retention of Agents
Effective monitoring and evaluation of agents in their respective units
Setting out relevant plans and daily activity work schedule for the unit
Ensure agents have the necessary support systems to assist them deliver their budgets
Implementing training programs to support skill development and competence.
Opening new markets
Advise the business on opportunities/threats that are presented by such activities.
Enforcement of performance management processes as specified by the business
To uphold the brand image and ensure compliance with all internal as well as external regulations

SKILLS AND COMPETENCIES

Excellent Communication skills
Strong Negotiation skills
Emphatic Listener
Able to Plan and organize meetings and activities for the Unit
Able to build and bond together a team
Must have leadership ability and Sales and Marketing skills
Market intelligence and business development skills
Able to handle and resolve Conflicts
Time Management Skills

KNOWLEDGE & EXPERIENCE

A successful track record of selling in the financial services sector, teaching or any other relevant profession
Demonstrable insurance sales experience as a tied agent
Knowledge of legislation governing insurance in Kenya
Proficient in the use of Microsoft office suite and packages

QUALIFICATIONS

A Degree/diploma in a business-related course
Must have at least 3 years’ sales experience in the insurance or financial services sector
2 years’ experience as a Unit/Agency Manager in insurance or financial sector will be an added advantage

Apply via :

oldmutual.wd3.myworkdayjobs.com

November 5, 2024
Online Community Manager

Job Summary:
The Online Community Manager will serve as the primary point of contact for all inquiries generated through online social channels and will serve as a community manager across multiple business, ensuring consistent communication with all audiences. This individual will be responsible for managing online inquiries, addressing client/customer concerns, and fostering positive relationships through various digital channels. The ideal candidate will have excellent communication skills, a strong customer service orientation, and a passion for delivering exceptional online experiences.
Key Responsibilities:

Online Engagement: Interact with clients/customers through online channels, including live chat on socials, social media comments and content moderation, and online forums, to address inquiries, provide assistance, and resolve issues in a timely and professional manner.
Client/Customer Support: Provide proactive and responsive support to clients/customers, offering guidance, troubleshooting assistance, and solutions to ensure their needs are met and concerns are addressed effectively.
Relationship Building: Cultivate positive relationships with clients/customers by actively listening to their needs and working with relevant teams to troubleshoot grievances.
Online Reputation Management: Monitor online conversations and reviews related to our company, products, or services, and respond appropriately to maintain a positive online reputation.
Feedback Collection: Gather feedback from clients/customers regarding their experiences, preferences, and suggestions for improvement, and relay this information to relevant teams to inform product/service enhancements and process improvements.
Cross-functional Collaboration: Collaborate with internal teams, including sales, marketing, product development, and customer service, to address client/customer needs, share insights, and ensure a seamless online experience across all touchpoints.
Data Analysis: Track and analyze online interactions, customer feedback, and performance metrics to identify trends, patterns, and opportunities for optimization, and provide actionable insights to drive continuous improvement.
Online Community Management: Engage with online communities, groups, and forums relevant to our industry or target audience, sharing valuable content, participating in discussions, and building brand awareness and loyalty.

Qualifications:

Proven experience in customer service, client relations, or online community management role.
Excellent written and verbal communication skills, with a strong command of grammar and spelling.
Proficiency in using online communication tools and platforms, such as social media platforms and online forums.
Ability to empathize with clients/customers and effectively address their needs and concerns with patience and professionalism.
Strong problem-solving skills and the ability to think critically and creatively to resolve issues and exceed client/customer expectations.
Detail-oriented with excellent organizational and time management skills, capable of managing multiple tasks simultaneously in a fast-paced environment.
Positive attitude, adaptability, and a willingness to learn and grow in a dynamic and evolving industry.

This job has expired or closed. Application is no longer allowed

Apply via :

November 5, 2024
Client Relations Officer – Online

Job Summary:
The Online Client Relations Officer will serve as the primary point of contact for our clients/customers in the online space. This individual will be responsible for managing online inquiries, addressing client/customer concerns, and fostering positive relationships through various digital channels. The ideal candidate will have excellent communication skills, a strong customer service orientation, and a passion for delivering exceptional online experiences.
Key Responsibilities:

Online Engagement: Interact with clients/customers through various online channels, including email, live chat, social media, and online forums, to address inquiries, provide assistance, and resolve issues in a timely and professional manner.
Client/Customer Support: Provide proactive and responsive support to clients/customers, offering guidance, troubleshooting assistance, and solutions to ensure their needs are met and concerns are addressed effectively.
Relationship Building: Cultivate positive relationships with clients/customers by actively listening to their needs, demonstrating empathy, and showing genuine interest in their satisfaction and success.
Online Reputation Management: Monitor online conversations and reviews related to our company, products, or services, and respond appropriately to maintain a positive online reputation.
Feedback Collection: Gather feedback from clients/customers regarding their experiences, preferences, and suggestions for improvement, and relay this information to relevant teams to inform product/service enhancements and process improvements.
Cross-functional Collaboration: Collaborate with internal teams, including sales, marketing, product development, and customer service, to address client/customer needs, share insights, and ensure a seamless online experience across all touchpoints.
Data Analysis: Track and analyze online interactions, customer feedback, and performance metrics to identify trends, patterns, and opportunities for optimization, and provide actionable insights to drive continuous improvement.
Online Community Management: Engage with online communities, groups, and forums relevant to our industry or target audience, sharing valuable content, participating in discussions, and building brand awareness and loyalty.

Qualifications:

Proven experience in customer service, client relations, or online community management role.
Excellent written and verbal communication skills, with a strong command of grammar and spelling.
Proficiency in using online communication tools and platforms, such as email, live chat software, social media platforms, and forums.
Ability to empathize with clients/customers and effectively address their needs and concerns with patience and professionalism.
Strong problem-solving skills and the ability to think critically and creatively to resolve issues and exceed client/customer expectations.
Detail-oriented with excellent organizational and time management skills, capable of managing multiple tasks simultaneously in a fast-paced environment.
Positive attitude, adaptability, and a willingness to learn and grow in a dynamic and evolving industry.

This job has expired or closed. Application is no longer allowed

Apply via :

November 5, 2024