Jobs Kenya

Job Experience: Experience of 2 – 3 years

  • Business Analysis Associate

    Business Analysis Associate

    Duties

    Assist in gathering requirements for MSRP change requests within the AoR and in solutions and design for business process challenges, through the use of technology.
    Assist in re-engineering/enhancement of business processes or current MSRP module/functionality within the AoR, to ensure compliance with policies and administrative instructions, with the goal of improved efficiency for users through self-service/process automation.
    Interface with system design and development counterparts to finalize enhancement/change request specifications.
    If requested, provide quality assurance (pre UAT testing) of developed solutions.
    Assist in coordination of User Acceptance testing (UAT) and perform UAT as needed on behalf of the future system user.
    Assist in process improvement discussions within the AoR, looking for streamlining opportunities with a view of standardizing and simplifying processes and services.
    Prepare end-user training materials and assist in formulating training approaches aligned with the functionality being deployed.
    Assist in the implementation of new functions, coaching/training resources as related to the deployment of new MSRP functions within the AoR.
    Provide post-change follow-up and user support to ensure successful stabilisation.
    Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
    Perform other related duties as required.

    Minimum Qualifications
    Years of Experience / Degree Level

    For G6 – 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher

    Field(s) of Education

    Not applicable.

    Certificates and/or Licenses

    Business Administration; International Relations; Information Technology;
    (Certificates and Licenses marked with an asterisk* are essential)

    Relevant Job Experience
    Essential

    Work experience with IT systems and in business analysis. Prior experience with ERP. Experience in finding technical solutions and efficiencies for business process challenges. Involvement in change management initiatives in an international or multinational environment. Proven ability to deal with multiple tasks in a courteous and service-oriented manner in demanding working conditions that often have short deadlines.

    Desirable

    Working knowledge of standard desktop tools such as MS Office suite, advanced SharePoint, advanced Excel skills, and basic knowledge of Oracle SQL is an asset. Demonstrated ability to learn new software tools and methods of supporting business processes. Experience with Power BI and Artificial Intelligence is an asset. Demonstrated ability to manage tasks to a target timeline. Experience with UN or International Organization rules/procedures and processes. Experience with UNHCR business functions and/or policies and practices.

    Functional Skills

    CO-Drafting and Documentation
    IT-Business Analysis (BA)
    IT-Computer Literacy
    MG-Business Process Re-engineering (BPR)
    MG-Change Management
    MG-Project Management
    TR-Training – Virtual and face to face
    (Functional Skills marked with an asterisk* are essential)

    Language Requirements

    For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
    For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
    For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
    All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
    As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
    This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

    Desired Candidate Profile

    The candidate should have formal educational background on IT including health data protection (GDPR) and health data management, the candidate must have demonstrated business management skills, be confident, client oriented and with strong analytical thinking. Must be able to lead a team of health care providers and advise management on best direction on applied IT development in health data. Good communication skills are essential, be able to work independently and liaise effectively with stakeholders. Project management, supervision, procurement experience is required. To add the need for vision and problem-solving attitude maintaining professional medical integrity and ethical principles

    Skills
    Additional Qualifications

    CO-Drafting and Documentation, IT-Business Analysis (BA), IT-Computer Literacy, MG-Business Process Re-engineering (BPR), MG-Change Management, MG-Project Management, TR-Training – Virtual and face to face

    Education
    Certifications

    Business Administration – Other, Information Technology – Other, International Relations – Other

    Work Experience
    Competencies

    Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Innovation & creativity, Organizational awareness, Teamwork & collaboration, Technological awareness

    Apply via :

    unhcr.wd3.myworkdayjobs.com

  • Senior Field Credit Collection Associate Sales Representative – Partnerships Eastern Region

    Senior Field Credit Collection Associate Sales Representative – Partnerships Eastern Region

    About the Role 
    The Senior Field Credit Collection Officer will be responsible to oversee and manage our field credit collection team. The ideal candidate will be responsible for supervising the day-to-day activities of the field collection agents, ensuring the timely collection of outstanding payments, and implementing strategies to minimize delinquency rates. The Field Credit Collection Supervisor will play a crucial role in optimizing collection processes, driving performance improvements, and fostering a culture of excellence within the team.
    Key Responsibilities

    Lead, supervise, and motivate a team of field credit collection officers to achieve collection targets and objectives.
    Conduct regular field visits to monitor officer performance, provide coaching and support, and identify areas for improvement.
    Develop and implement collection strategies and action plans to reduce outstanding receivables and improve cash flow.
    Review and analyze collection data and metrics to track performance, identify trends, and make data-driven decisions.
    Ensure compliance with company policies, procedures, and regulatory requirements related to credit collection activities.
    Collaborate with the Credit Managers and other stakeholders to develop and implement policies, procedures, and controls to mitigate credit risks.
    Conduct training sessions and workshops for field collection officers to enhance their skills, knowledge, and performance.
    Investigate and resolve escalated customer complaints or disputes in a timely and professional manner.
    Prepare regular reports and updates on collection activities, performance metrics, and key insights for management review.
    Foster a positive and collaborative work environment that promotes teamwork, accountability, and continuous improvement.

    Qualifications

    Bachelor’s degree in Business Administration, Finance, Accounting, or a related field.
    Minimum of 3 years of experience in credit collection, with at least 2 years in a supervisory or leadership role.
    Proven track record of meeting or exceeding collection targets and KPIs in a similar industry or environment.
    Strong leadership and people management skills, with the ability to inspire, coach, and motivate a team.
    Excellent communication, negotiation, and problem-solving abilities.
    Proficiency in using mobile devices, computer software, and data analysis tools.
    Knowledge of local regulations and compliance standards governing credit collection practices in Kenya.
    Valid driver’s license and willingness to travel extensively within assigned territories.
    Fluency in English and Swahili languages required.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Executive Assistant

    Executive Assistant

    ROLE SUMMARY

    The Executive Assistant is responsible for providing full executive support to the Regional Director including diary management, administration, travel arrangements, meeting preparation, working on specific projects and research as required.

    ROLE POFILE

    To act as a first point of contact dealing with correspondence and phone calls.
    To proactively manage and coordinate the diary of the Regional Director by prioritizing and arranging internal and external meetings, ensuring appropriate briefing papers are prepared and provided.
    Plan and organize travel and accommodation when required.
    Maintain effective filling and data storage including emails and retrieval systems.
    To provide full support by dealing with all correspondence and calls, drafting routine letters to high standard, taking minutes in meetings, taking messages and other administrative tasks as required.
    To provide support for the Retail Executive Committee by ensuring meetings are properly arranged and serviced. This will include drafting agendas, collating papers and reports, taking minutes and following up action points.
    Support the Regional Director to keep the Retail Executive Committee informed about the work of the organization and their appropriate training and induction.
    To plan and manage key organizational events such as Staff and Volunteer events, Strategy days, Staff briefings and others as required.
    Ensure that work is carried out in accordance with MAF’s values, equality aims, policies and procedures.
    Participate and contribute to organizational/team meetings as required.
    Provide reports for the Retail Executive Committee as required.
    Undertake any other appropriate duties as required to support the Regional Director to enable them to fulfil their role.
    Carry out all the duties with complete discretion and a high regard for confidentiality.

    QUALIFICATION AND EXPERIENCE

    Degree in Communication/Public Relations or any relevant discipline
    Computer literacy
    A minimum of 3+ years relevant experience in a busy office in a similar position
    2+ years of experience in the retail business or closely related industry
    Experience in managing multiple priorities, administrative coordination, and logistics

    SKILLS

    Excellent presentation skills and the ability to train on system usage
    Time management and organizational skills
    Well-organized, detail-oriented, ability to multi-task with great follow-up skills
    Strong written and verbal communication skills
    Proficient in Microsoft Office suite

    Apply via :

    www.linkedin.com

  • Peacebuilding Assistant Economic Recovery Officer

    Peacebuilding Assistant Economic Recovery Officer

    Overall purpose of the role: 
    The Peacebuilding Assistant will play key roles in implementing the Social Cohesion project in Kalobeyei/Kakuma. He/she will work directly with Refugee community in Kalobeyei Settlement/Kakuma and host community within the project area and local authorities to strengthen their capacity to improve safety at the community level. This includes, but is not limited to conducting assessments to cases of insecurity claims, facilitating community dialogues on conflict, provide training on conflict management and support the strengthening of community – formal security provider relationships.
    Responsibilities:

    Act as primary link between the assigned target communities and DRC;
    Coordinate with local authorities/community leaders during identification of project beneficiaries in target areas in accordance with DRC selection criteria and process;
    Support in mobilization of community leaders to UNHCR and agency meetings 
    Liaise with community leaders and local government authorities about the safety in the assigned target communities (i.e. community entry); 
    Conduct conflict assessment/analysis when required and provide sufficient recommendations.  
    Conduct assessments to individuals with safety and security related concerns. The assessments should be focused on identifying and mitigating the escalation of individual conflicts into the wider community.
    Facilitate dialogue and other activities aimed at reducing armed violence and including activities to strengthen local conflict management capacity and to promote better collaboration between local communities and formal security providers.
    Work closely with the SGBV and Child Protection departments in supporting mediation dialogues. 
    Facilitate routine review and coordination meetings for community leaders and peace committees
    Facilitate peace club sessions at the target schools within the project area. 
    Ensure good cooperation with partners and other organizations working in the project target areas;
    Demonstrate excellent collaboration with DRC staff and partners from other target areas irrespective of their tribal identity;
    Compile the required monitoring forms and reports using the prescribed HDP formats and submit reports to the Project Officer Weekly and on Monthly basis.
    Provide inputs and participate in the development of community Safety Concept;
    Ensure that all tasks allocated by the Area Manager and Social Cohesion Project Officer or their delegates are executed promptly, efficiently and in accordance with DRC operational guidelines;
    Take good care of all assigned equipment including communication equipment;
    Ensure that there are receipts for all expenses and compile all receipts according to DRC financial guidelines by the end of each week financial reporting period and submit to the Kakuma DRC Finance officer.
    Fully adhere to DRC procedures for security, financial management, logistics, human resources and administration;
    Uphold DRC’s Code of Conduct;
    Any other tasks as may be assigned from time to time.

    Experience and technical competencies:  

    2 -3 Years’ Experience with community peace and/or development work.
    Experience of working in insecure environments is an added advantage; 

    Education: 

    A University Degree/Diploma or equivalent work experience, preferably in peace studies, Conflict management, political science or related field. 

    Languages:

    Fluent in both Written and Spoken English and Swahili language.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Social Media Specialist

    Social Media Specialist

    Key Responsibilities

    Online marketing and sales on Jumia Jiji, Instagram, Facebook, Amazon,Alibaba.
    Creating consistent, meaningful content on all social media platforms and improving customer engagement.
    Monitor social media trends, including developments in design, applications, strategy, and innovation, to stay relevant and effective.
    Grow our followers to meet set targets.
    Collaborate with the sales team to ensure consistent and engaging brand messaging.
    Ensure all social media activities comply with the Kenyan local regulations and industry standards.
    Constantly engage our followers on Social Media through comments that interest our followers on our pages and communities.
    Preparing monthly reports on social media marketing efforts
    Address any objections or concerns raised by customers to overcome barriers to sale.
    Gather feedback from customers and share with internal team.

    Skill & Experience

    Degree or Diploma in Sales, Marketing, Communications, or a related field
    At least 2-3 years of demonstrable experience in social media marketing and content creation.
    Expertise in social media marketing and advertising.
    Proven ability to build social media communities and followers.
    Familiarity with social media analytics tools and reporting.
    Excellent interpersonal, verbal and written communication skills
    Proficiency in MS Office, including Excel and PowerPoint
    Excellent time management and project management skills
    Ability to pay attention to details.

    If qualified share your cv vacancies@jantakenya.com by 9th May 2024

    Apply via :

    vacancies@jantakenya.com

  • Zonal Sales Rep-ZSR

    Zonal Sales Rep-ZSR

    Our Client in the Telecommunications sector seeks to recruit a Zonal Sales Rep.
    Job Purpose
     To sell and manage the distribution of Telkom products and services (Airtime, SIMCards, Mobile Financial Services & Devices) to resellers and distributors within the assigned territory. The role needs to identify and facilitate optimisation of opportunities to drive sales as maximally and as efficiently as possible within the assigned territory.
    Reports to: Territory Manager
    Location: Kibra and Syokimau
     
    Responsibilities

    Achieve the Sales (Revenue) targets of the Territory – both Mobile & MFS
    Achieve Customer Base targets via acquisition drives
    Drive Channel Specific Agenda in line with Company targets – ASOs, SSOs, Tkash Agents
    Achieve Site Profitability targets within the Territory via Site-based activities &programs.
    Oversee & drive the people capability agenda across all levels – TDRs, DSAs, Commandoes.
    Ensure customer expectations regarding standard of services & product knowledge are met, both in TKL Stores & in Partners stores
    Monitor the activities of competition and to prepare counter action plans. 8. Prepare and submit reports as required.

    Qualifications- Academic and Professional
     Bachelor’s Degree in Business, Marketing or related field
    Experience 
    2 years’ experience in sales and distribution role in Telco/FMCG
    Competencies

     Solution Oriented
    Reporting
     Route to market management
     Sales Management
     Product Knowledge

    Technical competencies  

    Planning and Organization
    Decision Making
     Customer relationship management
     Work Motivator
     Analytical thinking
     Influencing and negotiating
     Networking and building partnerships
     Customer focus

    Core competencies  

    Strategic orientation
    Business Acumen
     Results orientation
     Developing self/others

    Applicants who meet the requirements stated above should send their application letter, Expected salary and detailed CVs with a day– time Telephone number to the email address: jobs1@hcsaffiliatesgroup.com with Zonal Sales Rep on the Subject line.Candidates MUST indicate their preferred location on the subject line.

    Apply via :

    jobs1@hcsaffiliatesgroup.com

  • Tkash Sales Officer

    Tkash Sales Officer

    Our client in the Telecommunications sector seeks to recruit a Tkash Sales Officer
    Reports to:  Manager, Agency Administration
    Job Purpose
    The main purpose of this role will be:

    Recruitment of T-kash Agency hierarchy from Head Office to sub agents and ensuring activity of both in terms of transactions and float availability in the Territory.
    Merchant recruitment and management in assigned Territory
    Trade development to ensure maximum T-kash visibility in assigned Territory

    Key Responsibilities

    Ensure T-kash Agent Head Offices in assigned Territory are fully trained on product knowledge and engaged in T-kash business.
    Facilitate and ensure product availability in the Territory – T-kash float.
    Ensure sub agents in the assigned Territory are fully trained on product knowledge and engaged in T-kash business.
    Recruitment of Agent HO and sub agents.
    Recruitment of T-kash Merchants in assigned Territory and managing them to ensure that they are active.
    Trade management to ensure T-kash visibility in the Territory.

    Qualifications- Academic and Professional
    Diploma or Bachelor’s Degree in Business or related field
    Experience
    At least 2 years’ experience in a sales role with an advantage to candidates who have experience working with a MNO
    Competencies
    Technical competencies

    Agents and Merchant recruitment and operations
    Business training skills
    Trade management and development

    Core competencies

    Presentation skills – ability to engage with business owners and present a compelling business case for them to invest in T-kash business.
    Team player – ability to work with Mobile Team in the Territory to drive the T-kash agenda.
    Management skills – ability to nurture and reactivate dormant outlets and manage out non-performing outlets.

    Leadership competencies

    Business acumen
    Strategic orientation
    Result orientation
    Developing self/others

    Applicants who meet the requirements stated above should send their application letter, Expected salary and detailed CVs with a day– time Telephone number to the email address: jobs1@hcsaffiliatesgroup.com with TKash Sales Officer-Nairobi on the Subject line.

    Apply via :

    jobs1@hcsaffiliatesgroup.com

  • Project Coordinator Business Development Manager (Electronic Solution )

    Project Coordinator Business Development Manager (Electronic Solution )

    THE POSITION

    Reporting to the CEO, the overall purpose of this role is to manage and coordinate the various projects of the company right from planning to handover. The projects are for the Electronic Security and Safety Systems www.uss-ea.com

    KEY RESPONSIBILITIES

    Coordinate project management activities, resources, equipment and information
    Prepare project timelines and ensure the project is completed within the specific timeframe
    Break projects into doable actions and set timeframes
    Assign tasks to internal teams and assist with schedule management
    Make sure that client’s needs are met as projects evolve
    Attend site meetings and track the overall progress of the various projects
    Oversee material delivery to various sites
    Monitor project progress and handle any issues that arise
    Act as the point of contact and communicate project status to all participants
    Use tools to monitor working hours, plans, and expenditures
    Create and maintain comprehensive project documentation, plans, and reports
    Ensure standards and requirements are met through conducting quality assurance tests

    EDUCATION & EXPERIENCE

    An engineering degree in either electronics / electrical and or mechanical.
    Should have excellent AutoCAD skills
    A previous experience of working in electronic security solutions will be an added advantage.
    Should have a minimum of 2-3 years of experience in a similar role

    CORE COMPETENCIES

    Strong communication and interpersonal skills
    Entrepreneurial mindset with the ability to spot original Sales and branding opportunities.
    Demonstrated ability in identifying and responding to current and future customer needs, delivering innovative products, and service excellence.
    Strong strategic, analytical, and organizational skills
    Ability to work on own initiative, meet tight deadlines and balance priorities to achieve results.
    Demonstrated ability to increase productivity and continuously improve methods, approaches, and departmental contribution

    go to method of application »

    Kindly share your CV to talent@workforceafrica.co

    Apply via :

    talent@workforceafrica.co

  • Analytics Associate

    Analytics Associate

    Mission Statement for the Role: 
    Telling data stories to move an audience to action!
    Overall Responsibility: 
    As a data storyteller, you will analyse data, creating compelling narratives that inform, inspire and support business decisions while contributing to enhancing Poa’s data infrastructure.
    Key SMART Results for A-Player Success

    Analyse customer data through monitoring and reporting on the upgraded poa! Product delivering daily analytics reports with recommendations on immediate actions for business to course correct. – By end of Q3 2024
    Complete Where Next analysis and reports advising business on market fit delivered within 3 days of each expansion validation and within 7 days of each new area validation (in collaboration with Research and Design teams). – By end of Q3 2024
    Customer renewal profiles and predictive churn models developed through an in-depth examination of delinquency and churn data; data-driven recommendations determined and presented to stakeholders, contributing to churn reduction.- By end of Q3 2024
    Implemented and integrated poa! Data warehouse into easy-to-use dashboards for the management team and operational department (in collaboration with Product team).- By end of Q4 2024
    Complete an exhaustive analysis of 100% of Customer data generated in via Icon, deliver a report that extracts meaningful insights and gives actionable recommendations that improve Icon platform. – By end of Q4 2024
    Deliver 99% of ‘business as usual’ and on-demand analytical reports for diverse teams according to agreed-upon timeframes to support informed decision-making.- By end of Q1 2025

    Department stage of development where this role sits
    Scaling
    Key Competencies (H, M, L)

    A great data storyteller with proven experience in telling compelling data stories -H
    Firm grasp of using business data analytical tools (e.g. Excel, SQL, Power BI) to analyse data -H
    Experience in extracting, transforming and loading data to BI tools for analysis and story telling -M
    2+ years experience with doing large and complex descriptive, predictive and prescriptive analysis -H
    Experience with data collection and survey tools is an added advantage, but not mandatory -M
    Attention to detail – Ability to focus on all areas of a project or task -H
    Growth mindset – Proactively seek feedback, adjust and learn quickly -H

    Mandatory criteria with no exceptions to hire

    Must have owned end-to-end data projects, from definition to data story delivery
    Must have minimum 2–3 years experience as a data analyst working with large datasets

    Apply via :

    poainternet.bamboohr.com