Job Experience: Experience of 2 – 3 years

  • Finance Assistant- Temporary

    Finance Assistant- Temporary

    Responsibilities

    Perform accurate data entry in the ERP in accordance with GAAP and PATH policy.
    Check and validate all payment requests ensuring appropriate supporting documentation for audit trail.
    Review, validate and prepare vendor payments.
    Review, validate and prepare workshop Beneficiaries mobile payments.
    Review validate and prepare staff travel advances Perform assigned bank roles in alignment with PATH policy.
    Reconcile all suppliers’ statements with ERP ledger balance records and close any discrepancies.
    Review and validate staff travel expenditure reconciliations.
    Perform monthly reconciliation of the Accounts Payable ledger and staff advances ledger.
    Perform monthly bank reconciliations.
    Perform month end tasks as per schedule of responsibilities provided by the Finance Manager.
    Support with document retrieval for audits

    Required Skills and Experience

    Professional accountancy qualification (Certified Public Accountants – CPA, Association of Chartered Certified Accountants – ACCA, or equivalent membership of a recognized professional accountancy organization in good standing).
    2-3 years of relevant work experience as an accountant in the NGO sector.
    Demonstrated experience with Enterprise Resource Planning software. Hands-on experience in Business World software will be an added advantage.
    Excellent interpersonal and communication skills.
    Professional level of oral and written fluency in English

    Apply via :

    path.wd1.myworkdayjobs.com

  • Customer Development Executive (CDE)

    Customer Development Executive (CDE)

    Role Description

    This is a full-time field sales role as a Customer Development Executive (CDE) located in Kenya. 

    Job purpose is:

    To Work with the Distributor/ Distributor sales team to deliver agreed business objectives within assigned territory. 
    A key contributor to the success of the PZ Cussons commercial strategic plan with an effective and flexible field sales force; demonstrating industry leadership in both volumes driving & brand building activity.
    Lead in the delivery of customer and field sales business objectives towards the achievement of the overall organization business and growth objectives.

    Qualifications

    Diploma/ Certificate in any related field
    2-3 years of sales experience with proven previous sales track record
    Experience working in an FMCG is an added advantage.
    Knowledge about Branded personal care products sales is preferred.
    Computer expertise in MS Office e.g Excel, Power point etc.
    Hold a valid Driving License

    If you are ready for this challenge, please send CVs (in PDF format ONLY) to Jobs.Kenya@pzcussons.com by 19th July 2024 with the role as the subject.

    Apply via :

    Jobs.Kenya@pzcussons.com

  • ICT Support Associate

    ICT Support Associate

    Role Summary
    The role of the ICT Support Associate is to offer Leve-1 ICT support and to assist with the implementation and maintenance of ICT infrastructure at the school.
    Key Responsibilities:

    Logging and resolution of ICT requests and escalating in a timely manner.
    Assist in the implementation and support of all ICT initiatives and information systems.
    Assist in the implementation of ICT policies and design of Standard Operation Procedures.
    Ensure timely installation, configuration, and maintenance of ICT hardware, software, and network equipment.
    Assist in the implementation of information security-related best practices for all ICT services available at AKES units in Kenya.
    Assist schools in identifying and quantifying ICT needs with guidance from central office IT.
    Maintain updated inventory records for ICT hardware, software, and network equipment within the cluster.
    Ensure regular updates to operating systems, anti-malware solutions, and other systems for all computers.
    Ensure preventive maintenance and service of ICT equipment on a quarterly basis.
    Ensure timely troubleshooting and repair of faulty ICT equipment; liaise with respective departments and external service providers for resolution of technical issues.
    Provide technical training to the users of ICT services as and when required.

    The requirements
    Qualifications and skills:

    Bachelor’s degree in Information Technology, Computer Science or related field.
    Relevant ICT certifications would be an added advantage.
    2-3 years of experience in ICT support roles, preferably in educational institutions.

    Apply via :

    krb-xjobs.brassring.com

  • System Developer

    System Developer

    Job Summary

    The System Developer will be responsible for providing technical expertise in all aspects of solution design, application development, integration and system upgrades that meet high quality standards and address unique client needs.

    Reporting Line

    This position reports directly to the Head of Technical Services

    Key Responsibilities

    Participate in requirements analysis (collaboration with the system implementers) to gain a better understanding of client needs.
    Verify database and data integrity.
    Handle system upgrades, patches, and version control of all products.
    Implementation of system integration that ensure optimal system stability, performance, and reliability.
    Testing software to ensure the code is correct, fixing (‘debugging’) errors where they occur, and rerunning and rechecking the programme until it produces the correct results (Fault finding, diagnosis and fixing of bugs).
    Working with trainers and system implementers to develop technical documentation and user manuals.
    Provide technical documentation of the system design & solution blueprints, data dictionary, database object structure, operating manuals and code documentation that meets industry best practices.
    Participate on IT project steering committees and be involved in the design phase of any new IT software development projects.
    Conduct rigorous system testing in liaison with Quality Assurance and system implementers.
    Involved in product standardization and localisation (Vertical solutions by client, industry and markets)
    Handling user training and first level support for Dynasoft clients.
    Rapid implementation of product prototypes that may be required for presale demos or during UAT phases.
    Working closely with all project team members such as project managers, implementers, Quality Assurance, support team and Business Development etc.) to ensure successful closure of projects and assigned tasks.
    Assist system Implementers & business analysts during requirements analysis, system design and UAT (Testing the custom and standard solutions in controlled, real situations before going live) phases.
    Keep accurate records of the development process, changes, and results.
    Implement product-based research and innovation based on feedback/market research from system implementers. Such innovation will allow for development of applications that meet industry best practices and technology trends (e.g., service – oriented architectures, web, app and cloud-based applications etc.)
    Handling system performance optimization by balancing hardware and application configurations.
    Working with the client technical lead such as ICT Manager to handle installation of the solution and configuration of user profiles & permissions. For complex installations & configurations, the developer may work with an infrastructure expert.
    Provide any required technical presales support to the Business development function including preparation and review of technical proposals, solution envisioning and demos.
    Any other duty as may be assigned from time to time, including outside working hours, location and environment.

    Minimum Requirements
    Academic and professional Qualifications

    At least two to three years’ experience as Microsoft Dynamics NAV/Business Central System Developer in a fast-paced environment
    A bachelor’s degree (Computer Science/IT/BBIT/Software Engineering)
    Certified in Microsoft Dynamics NAV / Business Central (Installation, Configuration and Development)

    Essential Skills

    Knowledge of power platforms will be an added advantage.
    C/SIDE Development, RTC experience and AL Development.
    Experience in object Oriented programming
    Microsoft SQL server experience development on MS SQL

    If your competence meet the above requirements and you are a self-driven, proactive and results oriented person, please send your CV and relevant academic certificates through career@dynasoft.co.ke   Deadline for receiving applications is 19th July 2024.

    Apply via :

    career@dynasoft.co.ke

  • Business Development Executive – Solar

    Business Development Executive – Solar

    Job Summary:

    Our client is seeking to hire a dynamic and results-driven Business Development Executive to manage and drive our channel sales efforts within the solar industry. The ideal candidate will have a proven track record in the solar sector, with a specific focus on developing and managing relationships with distributors, dealers, solar companies, and solar installers. This role requires a proactive individual who is willing to travel extensively, meet with key stakeholders, and ensure consistent sales growth.

    Key Responsibilities:

    He/she should be willing to take complete ownership of channel Sales (Distributors/Dealers/Solar companies/& Solar Installers)
    The person should regularly meet the decision makers or owners of these platforms and sell range of products to them. 
    Should Identify Distributors/Dealers/Solar companies/& Solar Installers and appoint them as authorized distributors. 
    Interact directly with (Distributors/Dealers/Solar companies/& Solar Installers) regarding upcoming projects for business conversion purposes and document the same in CRM Software. 
    Business development executives should be willing to meet physically and travel in the field at least 3-4 days a week. 
    He/She is expected to be in office only 1-2 days a week. 
    Person Should be willing to travel to meet the customers wherever needed to close the sale. 
    Should be able to generate a regular flow of sales every month without fail. 
    Should make sure monthly sales targets are met. 
    Should update the CRM daily to maintain the hygiene of the customer database. 

    Requirements

    Should have a minimum experience of 2-3 years in the Solar Industry. Either Panel/Inverter/Battery. 
    Should have dealt with channel sales involving Dealers/Distributor/Solar Companies/and installers or Solar Electricians.
    Should have worked with a direct company or authorized distributor of a popular solar product brand. 
    People with Battery Sales Experience will be given special consideration.

    Apply via :

    bridgetalentgroup.zohorecruit.com

  • Protection Associate – LGBTQ (UNOPS)

    Protection Associate – LGBTQ (UNOPS)

    Activities, tasks and responsibilities include:

    Liaise with key UNHCR partners to undertake regular monitoring exercises of the LGBTQI+ population to map protection, health, psychosocial, and other needs; and incorporate information into programming.
    Maintaining robust networks with LGBTQI+ refugee-led organizations to augment their capacities and harness community-based protection initiatives.
    Under the guidance of the Livelihoods Unit, oversee and provide direction on the implementation of LGBTQI+ livelihoods programmes, including mapping out external actors who exclusively programme for LGBTQI+ persons.
    Chairing the urban LGBTQI+ working group to ensure coordination and complementarity of assistance to LGBTQI+ refugees and asylum seekers by both implementing and operational partners.
    Identify, build, and maintain a network of partnerships with local, regional, and international actors and individuals that benefit the provision of services and information to LGBTQI+ persons of concern, including drafting memoranda of understanding to solidify and clarify relationships, where appropriate.
    Contribute to and undertake LGBTQI+ sensitization trainings for UNHCR, government, and partner staff on legal, procedural, and social issues related to LGBTQI+ individuals.
    In coordination with partner organizations and the Livelihoods and Protection Units, identify vulnerable and livelihoods specific LGBTQI+ cases, and follow up with the RSD Unit on strategic fast-tracking of cases for documentation/protection purposes.
    Undertake regular identification exercises of the urban caseload and update ProGres to maintain accurate data on the LGBTQI+ population.
    Identification and creation of safe spaces for LGBTQI+ persons of concern, e.g., Community centers and safe houses.
    Establish and oversee regular meetings between parties in key areas affecting the LGBTIQ refugee population.
    Undertake local (i.e., Nairobi area) and national (i.e., Dadaab and Kakuma) research missions to build a more comprehensive understanding of the LGBTQI+ refugee population, especially in regard to vulnerable groups that are not widely documented i.e., minors, trans*, intersex, Somali/Sudanese populations, etc.
    Assist in the management of the LGBTQI+ urban caseload by identifying, assessing, and referring highly vulnerable cases to relevant units/agencies and participating in BID panels for cases of LGBTIQ+ minors.
    Monitoring and Progress Controls
    Document interactions with and actions taken for individual cases in individual files as appropriate, to permit a complete understanding of the individual’s situation by other colleagues dealing with the case
    Ensure an Age, Gender, Diversity (AGD) approach is taken across all programmatic levels to promote access by LGBTIQ persons to key services, and participate in reporting on PPAs to this effect
    Monitor new developments in the field and ensure timely dissemination of information to key parties (internal and external) including drafting reports/minutes
    Support with accurate data entry into proGres V4 to allow for updated statistics on the LGBTIQ+ community, keeping in mind data protection and confidentiality aspects.

    Qualifications and Experience
    Education (Level and area of required and/or preferred education)

    3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher in Law, political science, international relations, gender studies, or another related field

    Work Experience
    Essential

    3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher preferably in the area of human rights (including issues related to sexual and gender minorities), gender issues, refugee protection, or international humanitarian law.

    Desirable

    Previous experience interacting with LGBTIQ persons in a professional context
    Experience in interacting with NGOs and other relevant actors in project coordination, as well as in providing training or coaching, guidance or advice to staff.
    Experience working on livelihoods/empowerment projects strongly desired
    Experience working with procedures and principles related to protection of refugees, asylum seekers, or IDPs (especially in GBV) strongly desired
    Experience in counselling asylum seekers or refugees strongly desired

    Key Competencies

    Sound knowledge of SSOGI issues, especially in Kenya/East Africa.
    Knowledge of International Refugee Law and Human Rights Law and ability to apply the relevant legal principles
    Strong research and analytical skills
    Excellent oral and written communication skills; an ability to be diplomatic and level-headed.
    Excellent knowledge of English; Swahili or Luganda would be advantageous but are not required.
    Knowledge of internal UNHCR procedures related to RSD, resettlement, and protection strongly desired

    Standard Job Description
    Protection Associate
    Organizational Setting and Work Relationships

    The Protection Associate normally reports to the Protection Officer or the Senior Protection Officer. The incumbent monitors protection standards, operational procedures and practices in protection delivery in line with international standards and provides functional protection support to information management and programme staff.
    The Protection Associate is expected to coordinate quality, timely and effective protection responses to the needs of populations of concern (PoC) and identify opportunities to mainstream protection methodologies and integrate protection safeguards in operational responses in all sectors. S/he contributes to designing a comprehensive protection strategy and liaises externally with authorities and partners on protection doctrine and policy as guided by the supervisor.
    The Protection Associate also ensures that PoC are involved in making decisions that affect them, whether in accessing their rights or in identifying appropriate solutions to their problems. To achieve this, the incumbent will need to build and maintain effective interfaces with communities of concern, local authorities and protection and assistance partners.
    All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.

    Duties

    Stay abreast of political, social, economic and cultural developments that have an impact on the protection environment.
    Consistently apply International and National Law and applicable UN/UNHCR and IASC policy, standards and codes of conduct.
    Assist in providing comments on existing and draft legislation related to PoC.
    Provide advice on protection issues to PoC; liaise with competent authorities to ensure the issuance of personal and other relevant documentation.
    Assist in conducting eligibility and status determination for PoC.
    Contribute to measures to identify, prevent and reduce statelessness.
    Contribute to a country-level child protection plan as part of the protection strategy.
    Contribute to a country-level education plan as part of the protection strategy.
    Monitor Standard Operating Procedures (SOPs) for all protection/solutions activities.
    Manage individual protection cases including those on GBV and child protection. Monitor, and intervene in cases of refoulement, expulsion and other protection incidents.
    Assist in identifying durable solutions for the largest possible number of PoC through voluntary repatriation, local integration and where appropriate, resettlement.
    Contribute to the design, implementation and evaluation of protection related AGD based programming with implementing and operational partners.
    Facilitate effective information management through the provision of disaggregated data on PoC and their problems.
    Participate in initiatives to capacitate authorities, relevant institutions and NGOs to strengthen national protection related legislation and procedures.
    Assist the supervisor in prioritizing PoC for interview, counselling and propose protection support for individual cases.
    Assist the supervisor with enforcing compliance of local implementing partners with global protection policies and standards of professional integrity in the delivery of protection services.
    Assit the supervisor with enforcing compliance with, and integrity of, all protection standard operating procedures.
    Submit individual payments request for PoC for approval.
    Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
    Perform other related duties as required.

    Minimum Qualifications
    Education & Professional Work Experience
    Years of Experience / Degree Level

    For G6 – 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher

    Field(s) of Education

    Not applicable

    Certificates and/or Licenses

    International Law, Political Science
    or other related field
    (Certificates and Licenses marked with an asterisk* are essential)

    Relevant Job Experience
    Essential
    Not specified
    Desirable

    Protection Learning Programme

    Functional Skills

    IT-Computer Literacy
    PR-Refugee Protection Principles and Framework
    PR-Protection-related guidelines, standards and indicators
    (Functional Skills marked with an asterisk* are essential)

    Language Requirements

    For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
    For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
    For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
    All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
    As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
    This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

    Required Languages
    Desired Languages
    Skills
    Additional Qualifications

    IT-Computer Literacy, PR-Protection-related guidelines, standards and indicators, PR-Refugee Protection Principles and Framework

    Education
    Certifications
    International Law – Other, Political Science – Other

    Apply via :

    unhcr.wd3.myworkdayjobs.com

  • Program Assistant, Legal Affairs and Access to Justice

    Program Assistant, Legal Affairs and Access to Justice

    Overall Purpose
    To contribute to the fulfilment of the organization’s Vision, Mission, and Strategic Objectives by providing technical expertise and prompt actions over systemic and emerging human rights violations through providing legal and judicial actions and enhancing institutional and programmatic liaison and accountability.
    Key Duties and Responsibilities
     Legal Affair and Actions 

    Support in receiving, compiling, and addressing complaints and violations from the diverse KHRC sources.
    Provide quarterly, bi-annual, and annual legal aid briefs that inform KHRC periodic human rights and institutional reports.
    In liaison with the Communications Officer, draft case summaries of wins/losses for KHRC social media handles.
    Support in drafting and reviewing of advocate contracts, processing payment documents, and tracking contract performance.
    Assist in conducting legal aid training on law, human rights, and other areas for various interest groups.
    Assist in processing court fees and other court documents and maintaining organized and up-to-date files and databases.
    Provide legal support and response to emerging situations through court actions, bailing out the arrested among other critical work.
    Assist in the tracking of the return of KHRC’s funds paid as bails in court to the finance department.
    Assist in legal research and development of legal opinions in preparation of strategic litigation.

    Legal Research and Documentation

    Support in updating on a monthly basis the legal tracker ensuring all legal actions undertaken by the organizations are followed up.
    Provide support in the organizing and implementation of urgent action responses to emerging human rights violations.
    Assist in the documentation and maintenance of the database on the emerging human rights violations.
    Support in undertaking at least 2 fact finding missions on key human rights in the country and beyond.
    Support in coordinating engagements with international human rights treaty bodies and commemoration of human rights days relevant to KHRC’s mandate.
    Provide support in the monitoring and reporting on the judicial, legislative, and regulatory actions relevant to the work of KHRC.
    Monitor changes in law and regulations to ensure timely updates, support in development of legal petitions.

    Administrative and Other Responsibilities

    Support in the design and implementation of projects within areas of work.
    Developing and sustaining strategic partnerships with relevant state and non-state actors
    Represent KHRC within key networks related to the position.
    Provide support on resource and fund mobilization for the growth and sustainability of KHRC’s work on legal affairs, human rights monitoring, and refugee protection.
    Representing KHRC in the different advocacy networks and spaces it is involved in at all levels.
    Assist in maintaining a database of relevant contacts within areas of interventions.
    Assist in preparation of timely, periodic narrative and financial reports for both donors and internal organizational reporting.
    Comply with the policies, practices, and values of the commission.
    Participate in and support other projects and activities of the organization.
    Undertake other tasks as may be assigned by the supervisor or management.

    Required Competencies
    Professionalism

    Knowledge of organizational legal frameworks, relevant legal processes, procedures and terminology for review, examination, preparation, and processing of legal documents.
    Ability to review and synthesize information and present findings and recommendations in a required format.
    Ability to show tact and discretion in dealing with high-ranking officials and with confidential matters and materials.
    Ability to perform analysis, modeling, and interpretation of data in support of decision-making.
    Demonstrates professional competence and mastery of subject matters, is conscientious and efficient in meeting commitments, observing deadlines, and achieving results.
    Holds self to high levels of integrity, accountability, and transparency.

    Teamwork

    Works collaboratively with colleagues to achieve organizational goals.
    Solicits input by genuinely valuing others’ ideas and expertise.
    Willing to learn and receive criticism.
    Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

    Planning and Organizing

    Develops clear goals that are consistent with agreed strategies.
    Identifies priority activities and assignment.
    Adjusts priorities as required and allocates appropriate amount of time and resources to completing work.
    Foresees risks and allows for contingencies when planning.
    Monitors and adjusts plans and actions and uses time efficiently.

    Qualifications and Experience

    LLB., an activist lawyer with a minimum of 2 – 3 years’ experience in the human rights sector.
    An advocate of the High Court of Kenya, with a valid practicing certificate and in good standing.
    Experience in working with grassroot communities and most vulnerable groups.
    Experience in undertaking legal research, and drafting legal opinions, petitions, and advocacy tools.
    Proven track record in undertaking policy research, advocacy, and partnership at different levels.
    Proficiency in Ms. Office, with the ability to write high-quality reports.
    Good understanding of programs and project management.

    If you believe you fit the profile, submit your application and CV detailing your suitability for the post and include a daytime telephone contact and three referees, preferably your current or previous line managers to vacancies@khrc.or.ke quoting the title of the position you are applying for in the subject line. The closing date for this position is Friday 19th July 2024. Applications that do not strictly adhere to the above requirements will not be considered.

    Apply via :

    vacancies@khrc.or.ke

  • Customer Service Executive

    Customer Service Executive

    We are seeking a motivated and experienced Customer Service Executive with a strong sales background and exceptional leadership skills. As a Customer service Executive , you will be responsible for driving sales growth, managing a talented team, and ensuring the branch’s overall success.

    Key Responsibilities:
    Sales Leadership:

    Lead and manage the branch team to achieve and exceed sales targets and business objectives.
    Develop and implement effective sales strategies to drive growth and profitability.
    Identify new business opportunities and nurture existing client relationships.

    Team Management:

    Recruit, train, and mentor a high-performing sales team.
    Foster a positive and motivating work environment, promoting teamwork and collaboration.
    Conduct regular performance reviews and provide constructive feedback to team members.

    Operational Excellence:

    Oversee daily branch operations, ensuring smooth and efficient processes.
    Monitor and analyze sales performance metrics, providing regular reports to senior management.
    Ensure compliance with company policies and industry regulations.

    Customer Focus:

    Maintain a strong focus on customer satisfaction, addressing client needs promptly and professionally.
    Work closely with the design and production teams to ensure seamless service delivery.
    Handle escalated customer issues and provide effective solutions.

    Qualifications:

    Bachelor’s degree in Business, Marketing, or a related field.
    2-3 years Proven experience in a sales leadership role, preferably within the print and design industry.
    Strong leadership and team management skills.
    Excellent communication and interpersonal abilities.
    Demonstrated ability to develop and implement successful sales strategies.
    Strong analytical and problem-solving skills.
    Proficiency in Microsoft Office and CRM software.

    Apply via :

    www.linkedin.com

  • Customer Service Representative

    Customer Service Representative

    Duties and Responsibilities.

     Communicate to distributors and key accounts on all offers and pricelists to the trade.
     Consolidate weekly and monthly feedback on offers and promotions from the sales representatives and partners across all brands.
     Ensure all claims are lodged and compensation done within five working days.
     Outbound calls and messages to hairdressers on the database to pilot the call center model and share a report every month.
     Ensure that customer performance is shared through the sales analyst three times every month.
     Follow through with finance to ensure that statements are forwarded to Key Accounts, Kenyan and Export Distributors on the last day of every month.
     Ensure that the SLA timelines are achieved for every order. In case any customer SLA timelines are not achieved, give reasons why this happened and how you plan to avoid this in their next order(s)/ for every account.
     Tracking and sharing of the report to be done daily by use of the tracker in place and maintain an accurate database.
     Confirm and share accurate PFI’s to all Institutions prior to any order processing.
     Ensure all export customers share the duly stamped and processed export documents upon shipment completion, and the same need to be filed for tracking purposes.
     Upload any new contact, physical address, and e-mail details every month.
     Have target call outs (based on a structured format) to obtain monthly customer feedback
     Ensure all customer touch points especially for external customers are attended to daily and reports shared weekly. This includes social media pages, email boxes, letters, walk-ins, etc.

    The Person.

    Bachelor’s degree in Business Administration and or Marketing.
    Minimum of 2-3 years work experience in a busy FMCG sector.
    Experience working with ERP systems. Experience in SAGE X3 will be an added advantage.
    Excellent communication and interpersonal skills (Proficient in English and Kiswahili languages).
    Understanding of Sales and Marketing fundamentals.
    Integrity and positive attitude.
    A self-starter who proactively initiates and/or runs with customer value-adding initiatives.
    Coordinating & organizing ability.
    Active listening and attention to detail

    Interested applicants should fill in the pre-application form link https://forms.office.com/r/HsSD1TuJ2w and forward copies of their application letters, academic and professional certificates, testimonials, up-to-date curriculum vitae to jobs@haco.co.ke to be received not later than 24th July 2024.

    Apply via :

    jobs@haco.co.ke

    forms.office.com

  • Branch Team Leader

    Branch Team Leader

    We are seeking a motivated and experienced Branch Team Leader with a strong sales background and exceptional leadership skills. As a Branch Team Leader, you will be responsible for driving sales growth, managing a talented team, and ensuring the branch’s overall success.

    Key Responsibilities:
    Sales Leadership:

    Lead and manage the branch team to achieve and exceed sales targets and business objectives.
    Develop and implement effective sales strategies to drive growth and profitability.
    Identify new business opportunities and nurture existing client relationships.

    Team Management:

    Recruit, train, and mentor a high-performing sales team.
    Foster a positive and motivating work environment, promoting teamwork and collaboration.
    Conduct regular performance reviews and provide constructive feedback to team members.

    Operational Excellence:

    Oversee daily branch operations, ensuring smooth and efficient processes.
    Monitor and analyze sales performance metrics, providing regular reports to senior management.
    Ensure compliance with company policies and industry regulations.

    Customer Focus:

    Maintain a strong focus on customer satisfaction, addressing client needs promptly and professionally.
    Work closely with the design and production teams to ensure seamless service delivery.
    Handle escalated customer issues and provide effective solutions.

    Qualifications:

    Bachelor’s degree in Business, Marketing, or a related field.
    2-3 years Proven experience in a sales leadership role, preferably within the print and design industry.
    Strong leadership and team management skills.
    Excellent communication and interpersonal abilities.
    Demonstrated ability to develop and implement successful sales strategies.
    Strong analytical and problem-solving skills.
    Proficiency in Microsoft Office and CRM software.

    Apply via :

    www.linkedin.com