Jobs Kenya

Job Experience: Experience of 2 – 3 years

  • Programme Associate Senior Administrative Assistant

    Programme Associate Senior Administrative Assistant

    Duties

    Support the assessment and analysis of the needs of persons of concern in the country/region in a participatory manner and using an Age, Gender and Diversity (AGD) perspective as basis for planning.
    Assist in managing the development of a broad network of partners, good coordination practices and the development of partner capacities related to programme management if applicable.
    Assist in organizing and documenting the selection of partners in accordance with the policy on selection and retention of partners, ensuring due diligence to meet the requirements of projects.
    Provide support to the field with technical advice to ensure partnership agreements are established in a timely manner, regularly monitored and reported on in compliance with established guidelines and procedures included in the framework for implementing with partners.
    Support the implementation and performance of partnership agreements through field visits and appropriate physical monitoring if applicable, reviewing performance and financial reports.
    Support the development and implementation of MFT monitoring plans for activities implemented through partnerships and those under direct implementation in line with Programme Manual and programming instructions.
    Contribute to the review and analysis of operations plans, mid-year and year-end reports of the different UNHCR offices, ensuring quality assurance and compliance with established policies, guidelines, procedures and standards. Generate and maintain records of implementation rate (performance progress and expenditures) on a regular basis.
    Follow up on any change in regards to alignment of results chain, verifying indicators, budget, prioritization, apportioning needed to measure programme performance, trends and target interventions, contributing to soundness of Operations Plan and enhancement of data quality.
    Follow up with UNHCR offices the compliance with issuance of audit certificates for partners in line with the Policy on Risk-Based Project Audits.
    Provide support to the field through technical advice and training on resource allocation processes and other programmatic issues.
    Use UNHCR’s corporate tools (e.g. Focus Client, Global Focus Insight and FOCUS Reader, MSRP) for core activities related to planning, budgeting, implementation and reporting, generating data for evidence-based programmatic decisions and analysis.
    Support UNHCRs programming of community of practice and continuously contributing to improvements of programming tools and processes.
    Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
    Perform other duties as required

    Minimum Qualifications

    Years of Experience / Degree Level
    For G6 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Strategy Manager

    Strategy Manager

    Basic job summary:

    The Strategy Manager will be tasked with working with the Director, Strategy and Quality Assurance in the formulation and development of the strategic plan, assessing the performance of Strathmore University against set goals and objectives and providing guidance with the processes that improve our effectiveness and ultimately build a sustainable competitive advantage.

    Duties & Responsibilities:

    Strategy Formulation

    Collaborative Development: Assist the Director of Strategy and Quality Assurance in partnering with university leadership and key stakeholders to develop, review, and refine the University’s strategic plan, ensuring alignment with Strathmore’s Vision and Mission.

    Strategy Implementation:

    Implementation Tools: Design and develop strategy implementation frameworks and tools in collaboration with relevant stakeholders, ensuring they are aligned with the University’s strategic objectives.
    Alignment and Integration: Work closely with departments to integrate the strategic plan into daily operations, ensuring that initiatives are executed in line with the University’s long-term goals.

    Strategic Management:

    Cascading Objectives: Collaborate with Strategy and Quality Assurance (SQA) champions to translate the University’s strategic objectives into actionable goals for various business units, ensuring effective execution across all levels.
    Training and Development: Coordinate with SQA representatives to organize training sessions and workshops, providing staff and stakeholders with a clear understanding of the University’s strategic plan and their role in its implementation.
    Monitoring and Evaluation: Work with departmental heads to produce quarterly monitoring and evaluation reports, analyzing progress and providing recommendations to keep the strategy on track.

    Stakeholder Management:

    Data Analysis and Reporting: Analyze and interpret data from internal and external stakeholders, including customers and departmental representatives, to enhance decisionmaking, improve strategic monitoring, and inform reporting processes across the university.

    Budget Alignment:

    Strategic Budgeting: Collaborate with SQA champions to ensure departmental work plans and budgets are strategically aligned, supporting the effective allocation of resources to priority initiatives.

    Additional Responsibilities:

    Supportive Tasks: Perform other duties as assigned by the Director of Strategy and
    Quality Assurance, contributing to the overall success of the Strategy and Quality Assurance department.

    Minimum Requirements:

    Degree in business or related field, MBA preferred or a Bachelor’s degree with minimum of two years in a planning and development office or strategy office.
    3+ years of experience in business administration, management consulting or strategic planning.

    Competencies and Attributes

    Strong Analytical Skills: Ability to measure against KPIs, analyze large datasets, and generate meaningful insights.
    Excellent Communication & Collaboration: Proficient in engaging and influencing stakeholders, building relationships, and fostering teamwork.
    Leadership & Project Management: Capable of managing multiple projects, inspiring others, and leading cross-functional teams.
    Innovation & Problem-Solving: Creative strategist who challenges the status quo and brings innovative solutions to problems.
    Organizational & Planning Skills: Strong organizational abilities with attention to detail and effective planning.
    Technical Proficiency: Experience with technological tools like Power BI and Tableau, with an understanding of tech-related aspects.
    Professionalism & Ethical Standards: High ethical standards, professionalism, and the ability to handle confidential information.

    Are you qualified for this position and interested in working with us? We would like to hear from you. Kindly send us a copy of your updated resume and letter of application (ONLY) quoting “Strategy Manager” on the subject line to recruitment@strathmore.edu by 23 rd September 2024.

    Apply via :

    recruitment@strathmore.edu

  • Human Resource Assistant

    Human Resource Assistant

    Job Description

    The HR Officer is responsible for all the administrative related duties, performance management, Recruitment and Staff on boarding processes, leave administration, Human Resource Information Systems and data management including statutory compliance.

    Key Responsibilities

    Management of staff records both in the physical file and soft (checklist and update). Making sure these records are in order and updated.
    Leave Management

    Ensure annual leave planner is done and followed through with company leave policy.
    Assist in handling grievances and disciplinary issues to its logical conclusion.

    Time and attendance
    Performance Management
    Ensure all staff have updated JD’s
    Ensure that the performance reviews are done and documented.
    Policies and Procedures

    Induct new employees on company policies and procedures
    Continuous sensitization of staff on company policies and procedure
    Assist in follow up on PIPs

    Recruitment and Exits

    Prepare JD for the vacant job.
    Shortlisting for interviews
    Follow through the selection and recruitment process
    Manage induction end to end process and issuance of tools with sign offs.
    On boarding of new staff in the system and managing the records, ensure 100% compliance
    Ensure a smooth off boarding process for staff members leaving the organization. This will involve checking that the employee is cleared from all departments (returns company property, notifying IT and payroll about personnel changes, and preparing any paperwork the employee might need to sign and timely processing of final dues).Conduct exit interviews for staff members leaving the organization and compile the findings report.

    HR Reports

    Compile HR reports from the various HR processes (performance management, recruitment, disciplinary, off boarding, employee engagement
    Any other duties as assigned by Director

    Skill & Experience

    Degree/ Diploma in HR/Business related field
    2-3 years’ experience in Human Resource related position.

    If this position is of interest to you, please apply by sharing your cv to vacancies@jantakenya.com by 24th September 2024 indicating “Human Resource Assistant ” on the subject line.

    Apply via :

    vacancies@jantakenya.com

  • Customer Success Executive (Economy and Finance) Sales & Customer Success Executive (Agriculture Sector) Marketing Officer Associate Digital Marketer CSE – Environment, Natural Resources, and Tourism Sales & Customer Success Executive (Health Sector)

    Customer Success Executive (Economy and Finance) Sales & Customer Success Executive (Agriculture Sector) Marketing Officer Associate Digital Marketer CSE – Environment, Natural Resources, and Tourism Sales & Customer Success Executive (Health Sector)

    The Customer Success Executive will be responsible for driving sales and sector development initiatives across various touchpoints. The objective is to promote our training and professional services, enhance client relationships, and achieve revenue targets. 

    Key responsibilities: 

    Sales and Business Development: 

    Identify and pursue new sales opportunities within the Economy and Finance sectors.
    Build and sustain a robust sales pipeline.
    Surpass sales targets using strategies specifically designed for the Economy and Finance sectors.

     Client Relationship Management: 

    Act as the main point of contact for clients.
    Foster positive relationships with existing and potential clients.
    Address client inquiries and provide information promptly. rephrase to change words slightly

    Customer Success: 

    Facilitate the smooth onboarding of new clients.
    Actively engage with clients and oversee their satisfaction.

    Sales Presentations and Proposals: 

    Deliver compelling sales presentations and develop detailed proposals.

    Market Research and Analysis:

    Conduct market research within the Economy and Finance sectors.
    Analyze customer feedback and market insights to adapt strategies.

    Qualifications and Experience:

    Bachelor’s degree in Business Administration, Finance, Economics, or a related field.
    Proven experience in sales and customer success within the Banking, Finance, Insurance, and Sacco sectors, preferably in corporate training or consultancy services. 
    In-depth understanding of BFSI training programs, regulatory requirements, and industry dynamics. 
    Results-oriented with a demonstrated track record of meeting and exceeding sales targets in the BFSI domain. 
    Excellent communication, negotiation, and interpersonal skills. 
    Ability to work independently and collaboratively in a fast-paced, dynamic environment. 
    Proficiency in using CRM software, Microsoft Office Suite, and other business development tools. 
    Minimum of 2 to 3 years of relevant experience, preferably in a corporate training organization serving the BFSI sector. 
    Advanced skills in MS Office, PowerPoint, and Excel. 
    High-level understanding of computer technology. 
    Proven track record of successfully meeting sales quota preferably over the phone • Analytical mind and great business sense 
    Outstanding negotiation skills with the ability to resolve issues and address complaints. 

    go to method of application »

    Apply via :

    hr@indepthresearch.org

  • Zonal Sales Representative

    Zonal Sales Representative

    Job Purpose

    To sell and manage the distribution of communication products and services (Airtime, SIM Cards, Mobile Financial Services & Devices) to resellers and distributors within the assigned territory.  The role needs to identify and facilitate optimisation of opportunities to drive sales as maximally and as efficiently as possible within the assigned territory.

    Key Responsibilities

    Achieve the Sales (Revenue) targets of the Territory – both Mobile & MFS
    Achieve Customer Base targets via acquisition drives
    Drive Channel Specific Agenda in line with Company targets – ASOs, SSOs, Agencies.
    Achieve Site Profitability targets within the Territory via Site-based activities & programs.
    Oversee & drive the people capability agenda across all levels – TDRs, DSAs, Commandoes.
    Ensure customer expectations regarding standard of services & product knowledge are met, both in Stores & in Partners stores
    Monitor the activities of competition and to prepare counter action plans.
    Prepare and submit reports as required.

    Deliverable for this role

    Partner management – ensuring channel partners are engaged and effectively driving brands on the ground.
    Sales targets – Delivering assigned sales targets on revenues, airtime, gross additions, data and devices.
    Field agents &Partner team management (DSAs, Commandoes) – managing teams output as per business objectives.
    Visibility – ensuring partners outlets, trade and general market visibility
    Availability – ensuring availability of products & services within the markets/areas.
    Reports – sharing reports as required.

    Qualifications- Academic and Professional

    Bachelor’s Degree in Business, Marketing or related field

    Experience

    2 – 3 years’ experience in sales and distribution role in Telco/FMCG

    Competencies

    Customer focus
    Influencing and negotiation skills
    Networking and building partnerships
    Analytical thinking
    Sales management
    Route to market management
    Planning and organisation
    Reporting

    This job has expired or closed. Application is no longer allowed

    Apply via :

  • Billing Clerk Internal Auditor Call Center Officer Client Relations Officer

    Billing Clerk Internal Auditor Call Center Officer Client Relations Officer

    Key Responsibilities:
    Billing and Invoicing:

    Prepare and process invoices for all hospital services, including outpatient, inpatient, pharmacy, laboratory, theatre, and diagnostic services.
    Ensure that all services provided are accurately recorded and billed.
    Generate patient bills and ensure prompt invoicing in accordance with hospital policies.

    Insurance Claims Processing:

    Verify patient insurance information and coverage prior to billing. Prepare and submit claims to insurance companies, including NHIF (National Hospital Insurance Fund) and private insurance providers.
    Follow up on unpaid or rejected claims and resubmit claims as necessary.

    Patient Account Management:

    Maintain accurate and up-to-date records of patient accounts, including charges, payments, and outstanding balances. Track and reconcile daily billing transactions with hospital records.
    Work with the credit control department to follow up on overdue accounts and initiate collection procedures.

    Billing Inquiries and Dispute Resolution:

    Address patient inquiries and concerns regarding billing statements, charges, and payments.
    Assist patients with insurance claims and provide clear explanations of their bills.
    Investigate and resolve billing discrepancies in collaboration with the finance department and clinical teams.

    NHIF and Insurance Compliance:

    Ensure compliance with NHIF processes for inpatient and outpatient services.
    Maintain knowledge of insurance policies and provider agreements for accurate billing.
    Ensure accurate billing for NHIF and private insurance claims.

    Data Entry and Record Keeping:

    Input billing information into the hospital’s billing system, ensuring accuracy and completeness.
    Maintain organized and confidential patient billing records, in line with hospital policies and data protection regulations. Generate regular reports on billing activities, collections, and outstanding balances for management review.

    Collaboration with Departments:

    Collaborate with admissions, finance, pharmacy, and clinical departments to ensure accurate billing of services. Coordinate with the finance team for payment allocation and reconciliations.

    Revenue Assurance:

    Monitor the hospital’s revenue collection processes and recommend improvements to enhance efficiency.
    Ensure that all services provided are billed correctly to minimize revenue leakage.

    Qualifications:
    Education

    Diploma in Accounting, Finance, Business Administration, or a related field.
    Certification in medical billing or health information management is an added advantage.

    Experience

     At least 2-3 years of experience in a hospital or healthcare billing environment.
    Experience with NHIF and insurance billing processes in Kenya is required.

    Knowledge

    Knowledge of billing, hospital revenue cycles, and insurance claims in Kenya.
    Understanding of Kenyan healthcare tax regulations.

    go to method of application »

    Applications to be sent to recruitment@lutonhospital.com clearly indicating the role applied for on the subject line of the email by Tuesday 17th September 2024

    Apply via :

    recruitment@lutonhospital.com

  • Customer Care Outbound Agent

    Customer Care Outbound Agent

    Our client is a dynamic and innovative company at the forefront of the sports betting industry.

    Job Summary: The Customer Care Outbound Agent is dedicated to enhancing customer satisfaction and loyalty by proactively reaching out to customers. This role involves resolving issues, providing information and promoting the company’s services through effective communication and personalized support.

    Key Responsibilities:

    Outbound Communication: Conduct outbound calls to customers to address their inquiries, inform them about promotions, and resolve any issues.
    Issue Management: Efficiently identify and resolve customer issues related to accounts, payments, gameplay, and technical difficulties.
    Customer Engagement: Build strong relationships with customers by understanding their needs and providing tailored solutions.
    Service Promotion: Educate customers about new features, promotions, and services, encouraging their participation.
    Record Keeping: Accurately document all customer interactions and transactions in the CRM system.
    Feedback Loop: Collect and relay customer feedback to relevant departments for continuous improvement.
    Regulatory Compliance: Ensure all interactions comply with company policies, procedures, and regulatory requirements.

    Qualifications:

    College Degree or diploma in any field; additional qualifications in customer service or related fields are a plus.
    Minimum of 2-3 years of experience in a customer service role.

    Skills:

    Excellent verbal and written communication skills.
    Strong problem-solving and conflict resolution abilities.
    Ability to work independently and as part of a team.
    Proficiency in CRM software and other customer service tools.
    Knowledge of online casino games and betting processes is an advantage.

    Personal Attributes:

    Customer-focused: Dedicated to providing exceptional customer service.
    Empathetic: Able to understand and address customer concerns with patience and empathy.
    Adaptable: Flexible and able to handle a variety of customer interactions.
    Detail-oriented: Meticulous in documenting customer interactions and following up on issues.

    Interested candidates are invited to submit their CV and a cover letter detailing their relevant experience to jobs@ffsolutions.co.ke.Application Deadline: 20th September 2024Note: Only shortlisted candidates will be contacted.

    Apply via :

    jobs@ffsolutions.co.ke

  • Gardener 1 Custodian 2 Supv,Security,Temple 3 Gardener Sr Supv,Custodial,Temple 2

    Gardener 1 Custodian 2 Supv,Security,Temple 3 Gardener Sr Supv,Custodial,Temple 2

    Job Description

    This position ensures the temple grounds reflect the beauty, cleanliness, and sacred nature of the temple experience. Maintain standards established by the First Presidency. Perform gardener/grounds keeping work, maintaining and caring for landscaped areas, sidewalks, driveways, building entrances, and other assigned areas. Resolve routine questions and problems and refer more complex issues to higher levels. May assist with seasonal displays.

    Responsibilities
    Typical Gardener duties would be the following:

    Must be worthy of a Temple Recommend
    Mow lawns using hand and power mowers and maintains the original landscape plan by planting perennials, shrubs, and trees.  Water loans and garden areas.
    Trims and edges around walls, flower beds, and walks using hand clippers and power edging tools. May operate heavy tractors and other large power equipment to maintain landscape.
    Prune and shape shrubs and trees to provide optimum growth efficiency of plants and enhance beauty of grounds.
    Spray lawns, shrubs, and trees for disease, weed, and insect control, and perform regular fertilization as needed, in accordance with applicable laws and regulations.
    Responsible to see that all power equipment and machines are properly maintained.
    Provide guidance to volunteers in the maintenance of grounds.
    Other duties as assigned by the Senior Gardener.

    Qualifications

    Diploma/ Certificate in Gardening & landscaping, agriculture, horticulture or any other related field.
    Two to Three years of experience in grounds maintenance, horticulture, gardening, agriculture, landscape design.
    Knowledge of various plants and fertilizers.
    Ability to follow directions, work independently and with a team.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Accounts Assistant

    Accounts Assistant

    Job Purpose

    Responsible for supporting the accounting activities.

    Key Responsibilities:

    Assist in the preparation of financial statements and management reports.
    Reconcile bank statements and ensure accurate record-keeping.
    Process invoices, receipts, payments, and other financial transactions in compliance with company policies.
    Assist in budgeting, forecasting, and financial analysis.
    Support in payroll processing and statutory deductions.
    Maintain accurate and organized financial documentation and filing systems.
    Assist in audit preparation and respond to auditor queries.
    Ensure compliance with financial regulations and company policies.

    Qualifications & Skills:

    CPA qualification (at least CPA Part II).
    Graduate/Undergraduate in Business, Finance, Accounting, or a related field.
    2-3 years of experience in the finance department within the microfinance or banking sector.
    Strong knowledge of accounting principles and financial reporting.
    Proficiency in accounting software and Microsoft Office Suite (Excel, Word).
    Excellent analytical, organizational, and communication skills.
    Attention to detail and a high level of accuracy.
    Ability to work under pressure and meet tight deadlines and reconciliations.

    Apply via :

    www.incredo.co.ke

  • TVET Trainer – Accounting and Finance TVET Trainer – Agricultural Extension TVET Trainer – Medical Laboratory Science and Health Records – 6 Posts TVET Trainer – Tourism and Travel Management TVET Trainer – Building and Civil Engineering TVET Trainer – Mechanical Engineering TVET Trainer – Electrical and Electronics Engineering TVET Trainer – Technology Education TVET Trainer – Counselling Psychology TVET Trainer – Information Technology/Business Information Technology

    TVET Trainer – Accounting and Finance TVET Trainer – Agricultural Extension TVET Trainer – Medical Laboratory Science and Health Records – 6 Posts TVET Trainer – Tourism and Travel Management TVET Trainer – Building and Civil Engineering TVET Trainer – Mechanical Engineering TVET Trainer – Electrical and Electronics Engineering TVET Trainer – Technology Education TVET Trainer – Counselling Psychology TVET Trainer – Information Technology/Business Information Technology

    Reference No MUT 1/09/2024

    Requirements for the position of Vocational and Technical Trainer Vacancy

    A Bachelor’s Degree in the relevant specialization with at least two years teaching/industry experience or a Higher National diploma in the relevant specialization with at least three years teaching/industry experience.
    Registered and /or licensed member with TVETA will be an added advantage.
    Trained Trainer/Assessor certified by TVET CDACC will be an added advantage.
    Strong communication and interpersonal skills.
    Pedagogy and Practical experience in the relevant niche area will be an added advantage. 

    go to method of application »

    Applicants are required to apply online through the online link (https://ee.kobotoolbox.org/x/hWqUABHK ) available on the portal (careers section). In addition, submit one (1) copy of the application clearly sealed and marked on the envelope “application for the position of specific area applying for” to the undersigned. The application should contain detailed curriculum vitae indicating academic qualifications, professional experience, membership of professional associations, email address and telephone contacts, copies of academic certificates and other relevant documents. The deadline for submitting application is Thursday 3rd October, 2024 at 5.00 p.m. Only shortlisted candidates will be contacted. Canvassing will lead to automatic disqualification.The Vice Chancellor
    Murang’a University of Technology
    P. O. Box 75 – 10200,
    MURANG’A.

    Apply via :

    ee.kobotoolbox.org