Job Experience: Experience of 2 – 3 years

  • Account Relationship Manager – Public Sector 

Assistant

    Account Relationship Manager – Public Sector Assistant

    Job description
    Brief Description
    The job holder will be responsible for ensuring quality and timely delivery of customer solutions through integration of all network components and applications/services involved.
    Detailed Description

    Integrating various solutions components in line with the solution design.
    Ensuring that deployed solution meet and exceed set quality benchmarks.
    Participate in project management and communication at all stages of deployment.
    Thorough documentation of deployed solutions
    Smooth handover to support to ensure seamless acceptance into in-life.
    Continuously work with other teams to streamline internal process to improve service delivery
    Capture and add accurate customer details in all support systems (NMS, CRM etc)
    Provide customer solution documentation depicting current situation before deployment and after deployment
    Maintain relevant accreditation and certification
    Continuous research and training to improve speed, effectiveness and quality of deployment
    Training in deployment of all new services and solutions

    Job Requirements

    Degree in Computer Science or Engineering related discipline
    Accreditation in network or data center services (Minimum CCNP Proficiency Level)
    2-3 years experience in planning, deployment and operation of an enterprise or service provider network
    Sound IP routing and switching skills.
    Strong relationship building skills.
    Project Management skills.
    Software development and integration skills
    Sound product knowledge of the business’ existing product portfolio.
    Participation in service improvement initiatives.

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  • Networks & Security Engineer

    Networks & Security Engineer

    Function Department: ICT
    Grade: TBA
    Reports To: IT Manager
    Direct Reports: None
    Salary range: TBA
    Main Purpose of the Job (Job Summary)

    Responsible for recommending, implementing, and monitoring technology related Networks & security procedures to secure the company’s Technology and Information Systems.
    Administer all WAN, LAN & security technologies and functions that include (but not limited to); firewalls, intrusion detection systems, authentication processes, content filtering systems, Anti-Virus, application interface security, incident response, infrastructure and applications security including vulnerability assessments, penetration testing and resolutions on all technical systems

    Responsibilities

    Identify and implement industry leading best practice for Network and Security management
    To manage the implementation of Networks & Security related tasks within existing & new projects.
    Recommend policies to secure and protect the infrastructure, investigating and mitigating any breaches. Implement Security policies, standards and procedures
    Administer all security technologies and functions that include (but not limited to); firewalls, intrusion detection systems, authentication processes, content filtering systems, application interface security, incident response, infrastructure and applications security including vulnerability assessments, penetration testing and resolutions on all technical systems.
    Provide regular reports on various key aspects of all assigned security & Network responsibilities
    Evaluate access controls and roles of system users with respect to network and systems security.
    Minimize and mitigate risks introduced by existing and new technologies, products and services;
    Administering operations of all LAN / WAN Network service according to company policies and procedures.
    Supporting, Configuration, Monitoring, Administration of WAN, LANs, Switches, Routers, internet Routers/WAN optimizers & Internet providers.
    To manage the implementation of Networks & Switching related tasks within existing & new projects.
    Enforce Network policies to secure and protect the infrastructure, investigating and mitigating any breaches.
    Ensure availability and reliability of the Internet & Network infrastructure, applications and connectivity within branches & regional MPLS.
    Provide regular reports on various key aspects of all assigned Network responsibilities
    Evaluate access controls of WIFI access / network devices (Switch/Routers) security.
    Supporting, Monitoring and Administration of IPT & Video conferencing infrastructure
    To perform any other duties as may be assigned by the head of department.

    Key Deliverables for this position

    Deliver secure Network with measurable KPIs
    Underpin Network Security controls and processes
    Design, Administer, Deploy Network Security solution in line with emerging threats.

    Key Interfaces
    Internal

    IT Manager

    External

    Vendors for Networks & Security Services

    Qualifications

    Bachelor of Science Degree in Computer Science or other Computer related field from a recognized University
    Information Security Qualification: CCSP/CISSP/CISM/CISA/CEH
    Networking Competencies: MCSE, CCNA/CCNA security/ CCNP

    Functional Skills

    Experience in implementation Networks segmentation, MPLS, Firewalls & Voice solutions
    Knowledge of security policy standard development, secure infrastructure design & reviews
    Working knowledge and experience with virtualization, remote access and secure mobile technologies

    Key Competencies

    Leadership skills
    Excellent communication skills
    Ability to handle work pressure
    Commitment to timelines and quality work
    Good team player

    Relevant Experience

    2-3 years in experience networking security, hardware and system software.

  • Procurement Assistant

    Procurement Assistant

    Job Description

    Assist the Procurement Manager in the supply chain function for Global Programs projects which includes procurement of goods, works and services, disposal of stores, inventory and contract management.
    Liaise with the Procurement Manager in prioritizing and execution of emerging procurement, identifying and pre-qualifying vendors, preparing bids, and other administrative and maintenance requests.
    Contribute towards the development of procurement plans and processes ensuring compliance with wider procurement policies and Global Program standards.
    Liaise with program Technical Leads and site offices to prepare procurement plans on an ongoing basis.
    Collate data and contribute to preparation of accurate and timely reports of procurement activities,
    Develop strong relationships with vendors. Work with finance team to ensure vendors are paid in a timely manner.
    Respond to queries and escalate where appropriate, in order to provide a timely and accurate service to clients.
    Manage routine administrative and financial tasks in various functional areas, to contribute to the effective and timely management of resources.
    Provide revision and proof-reading services for standard procurement related documents, to contribute to the development of accurate documentation
    Perform other related duties as may be delegated by the Procurement Manager

    Qualifications and Experience Required

    Diploma in procurement and supplies, a degree will be an added advantage
    2-3 years of experience in procurement preferably in a non-governmental organization.
    Qualification in professional course such as CIPS is an added advantage.

    Skills and Attributes

    Personal integrity and transparency
    Fluency in written and spoken English.
    Strong interpersonal skills
    Team player

  • Solution Analyst ATM

    Solution Analyst ATM

    Job Purpose
    The strategic planning, product design, product management and product performance of Personal and Business Bank Channels as determined by customer needs, customer value propositions, the competitor environment and Business needs.
    Key Responsibilities/Accountabilities

    Analysis and Solution Definition

    Lead efforts to analyze, design, and document requirements for new solutions and enhancements to existing applications – eChannels.
    Reviews and prepares requirements, specifications, business processes and recommendations related to proposed solution in coordination with channel managers.
    Responsible for creating/updating documents required as part of the business process lifecycle (Statements of Work, business & functional requirements, detail functional design, technical design, Use Case and process documents)
    Participate actively in development and deployment in the related projects and digital initiatives.
    Ensure the highest level of user experience in all eChannels.
    Development of interactive electronic/mobile applications and products that help to advance PBB mandates with focus on mobile technology.
    Deliver integrated, banking applications/solutions with a key focus on self service with rich engagement and supported by strong functionality.

    Technical Recommendation

    Define Technical Architecture of all existing and proposed solutions – eChannels.
    Defines test conditions.
    Develops accurate and complete test plans.
    Leads testing efforts.
    Ensures issues are identified, tracked, reported on and resolved in a timely manner.
    Works with channel owners to identify required changes.
    Communicates needed changes to development team.
    Identifies and documents system deficiencies and recommends solutions.

    Project Execution

    Perform and ensure that the Project Management Lifecycle of any given project is completed i.e. Project Initiation, Planning, Implementation, Control and Closure in conjunction with the PMO office.
    Proactively identify and re-assess the required decision making, problem solving and/or evolving changes in the project (present or future) as the demand/ situation progresses.
    Manage stakeholders’ expectations on the respective project’s investments, requirements, performance and deliverables.
    Identify and analyze the respective project’s strengths, weaknesses, opportunities and risks, establish contingency plans and identify trigger events and responsibilities for initiating mitigating action.
    Facilitate meetings and discussion as needed during the project lifecycle.
    Assists in enforcement of project deadlines and schedules.
    Communicates and applies project standards.
    Manages resources in accordance with project schedule

    Preferred Qualification and Experience

    Appropriate Technical Business related Degree.
    Preferably a post graduate degree

    Experience:

    A sound understanding of the financial industry and money markets.
    Minimum two to three years experience in a management position within the banking industry/technology industry preferably product management.
    Technical design experience in a financial sector.
    Solution implementation of transactional products.
    Experience in channel design and development.
    Experience in channels management.

    Knowledge/Technical Skills/Expertise
    Special Skills and competencies:

    Strong analytical and planning and execution skills.
    Numerate, with the ability to do financial and business modeling.
    Sound knowledge of business economics, finance and technology.
    Project management skills.
    Computer literate (MS Office and specifically Excel)

    Interpersonal competencies

    Good verbal and written communication skills
    Able to build relationships and create a network
    Communicates recommendations in a persuasive manner

    Intellect

    Have a conceptual understanding of product strategy
    Develop solutions that have a short to medium term horizon
    Grasp the fluid market needs and adjust accordingly
    Attention to detail
    Ability to manage multiple products

  • Video Editor

    Video Editor

    Assembling all raw footage, with camera shots either recorded or transferred onto video tape in preparation for inputting into the computer;
    Inputting uncut rushes and sound, and synchronizing and storing them into files on the computer;
    Digitally cutting the files to put together the sequence of the film and deciding what is usable;
    Creating a ‘rough cut’ (or assembly edit) of the programme/film and determining the exact cutting for the next and final stages;
    Reordering and fine-tuning the content to ensure the logical sequencing and smooth running of the film/video.
    Overseeing the quality and progress of audio and video engineering and editing;
    Experimenting with styles and techniques including the design of graphic elements;
    writing voiceover/commentary;
    Manage Twitter and Instagram pages
    Manage YouTube displays for the company.
    Assist in Web Development and Web Mastering
    Update blog post for our website
    Search Engine Optimization.
    Manage Google Display Networks

    Requirements

    communication and media studies;
    fine art/visual art;
    graphic design;
    information technology/multimedia;
    photography/film/television.
    Must have a diploma in communication
    2-3 years’ experience as a video editor

  • Data Officers

    Data Officers

    Do you believe that every child deserves the same quality of education no matter where they live, or who their parents are? Do you think that we need innovation in education? Do you want to challenge the status quo? Then join us!
    Bridge is now the largest education organization in Africa and one of the fastest growing social enterprises in the world. We are looking for passionate, dedicated and energetic people to join our rapidly growing organization. If you believe in our mission and are looking for a fast-past, always changing working environment with room to grow and learn, we are looking for you!
    People Operations at Bridge
    People are at the core of what we do, from the teachers in our academies to software developers building our tech platform – and we do it at massive scale with rapid growth. The People Operations team is the key in unlocking “people potential” towards achieving our company’s goals. We believe in:

    Focusing on operational excellence and execution – we want to make our employees’ and their managers’ lives simpler, and give them the tools and support to be successful. We must excel first and foremost on service delivery.
    Using analytics/data to drive key decisions and continuous improvement – across core HR competencies like compensation, performance, talent, we believe that an analytical approach will enable us to attract, reward, and retain top performers.
    Aligning with the company’s strategic objectives – we are all playing for the same team. The human resources function, along with finance, operations, legal, and other functional areas, should be fully in sync.

    About the Role
    The Data Officer will streamline data management processes across the People Operations department through verification, validation and review of data operations. Additionally, the role will include supporting of all teams handling academy staff to automate processes to reduce manual intervention of data and drive user requirements to improve management of information. The flexibility to work outside normal business hours is integral to this role, as is the ability to work under broad direction and minimal supervision.
    What You Will Do

    Report People Operations support (excel skills will be crucial) Academy Operations, Talent Acquisition etc.
    Clean and upload data from Academy operations
    Review Academy operations data to establish candidate qualifications for teacher training
    Track candidate workflow steps on the various stages candidates are in the academy recruitment and training process
    Use Google apps for data process automation so as to reduce manual interventions
    Audit personnel data on Navision versus physical files on an impromptu basis to check on credibility
    Act as a link between people operations team and software team to communicate new system requests
    Audit, validate and upload new academy staff details on Navision
    Conduct ad-hoc data analysis on various People Operations data
    Drive user requirements and test new workflows and system changes
    Provide Navision data enquiries and support
    Report server & portal reviews and link to existing People Operations and Academy reports.
    Assist in payroll related matters, review and provide timely inputs
    Provide People Operations Annual Audit support
    Continuously improve existing systems/ processes by being creative and developing dashboards and business requirement documents for system changes

    What You Should Have

    Degree from a recognized university in Computer Science, Statistics, Mathematics, Economics, BBIT or related course
    2-3 years relevant work experience (exposure to systems/ERPs esp. HR/Payroll systems added advantage as well as experience in process design and/or documentation)
    Experience working within a fast-paced environment
    Data Management and Data Analysis experience
    Experience in MS dynamics Navision a plus (or any other enterprise level ERP system)
    Experience working with Google Apps to automate processes
    Solid written and oral communication skills
    Analytical thinking and critical analysis skills
    Data analysis skills and knowledge (experience working with data tools such as Excel, Google sheets etc. – both open source and enterprise)
    Ability to quickly troubleshoot problems

    You’re also
    A detailed doer– You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.A networking mastermind – You excel at meeting new people and turning them into advocates. You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas.

  • Business Development Manager

    Business Development Manager

    Business Development Manager’s work is to increase business partnership opportunities, thereby maximize revenue for within the organization. He/she will build market positions by locating, developing, defining, negotiating, and closing business relationships.
    Responsibilities

    Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities;
    Develops B2B partnership with potential brands to generate sales and do co-branding;
    Develop strategic partnership with big brands who can enhance Lipapay’s exposure in offline business;
    Collaborate with top banks in Kenya to facilitate Lipapay’s payment gateway and increase variety of payment methods and payment scenarios
    Identifies trendsetter ideas by researching industry and related events, publications, and announcements; tracking individual contributors and their accomplishments.
    Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities.
    Screens potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities; recommending equity investments.
    Develops negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners’ needs and goals.
    Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
    Protects organization’s value by keeping information confidential.
    Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
    Enhances the company’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

    Note: Your annual objectives and/or any other tasks assigned by your supervisor from time to time shall become an integral part of your deliverables.
    Special Requirements:

    20% of travel Within Kenya
    Note: All job descriptions are subject to management review and may be modified based on business requirements. In case of any variation between this job description and the actual duties performed, management has the right to make appropriate decision.

    Qualifications

    B. Com (Marketing/Sales) Degree or related discipline
    The candidates with Airlines, E-commerce, NGOs, Media, Insurance background are preferable.
    Thorough knowledge of MS Office
    2-3 Years continuous hands on experience in a similar position

    Skills (technical/behavioral):

    Proven working experience as a Business Development Manager/ Merchant Acquisition Manager
    Track record of successful online payment’s Business development
    Demonstrable ability to lead and manage staff
    Excellent analytical, problem solving and organizational skills
    Ability to work independently and handle multiple projects
    High level of commitment to duty, and discipline.
    Demonstrable ability to put customer interests first.
    Strong focus on impact
    Unquestionable level of integrity.

  • Lab Technician 

Office Messenger & Rider 

Area Sales Manager

    Lab Technician Office Messenger & Rider Area Sales Manager

    Job Description

    Helps health care providers and patients by greeting them in person and by phone; answering questions and requests; referring inquiries to the pharmacist.
    Maintains inventory by checking laboratory stock to determine inventory levels.
    Maintains a safe and clean laboratory by complying with procedures, rules, and regulations.
    Protects patients and employees by adhering to infection-control policies and protocols.
    Generates revenues by calculating, recording, and issuing charges.
    Prepares reports by collecting and summarizing information.

    Qualifications 

    Degree or Diploma in Laboratory and already licensed;
    At least 2-3 years. Working experience.

     

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  • Marketing Executive 

Restaurant Supervisor

    Marketing Executive Restaurant Supervisor

    Job Responsibilities

    Overseeing and developing marketing campaigns
    Conducting research and analyzing data to identify and define audiences
    Devising and presenting ideas and strategies
    Promotional activities
    Compiling and distributing financial and statistical information
    Writing and proofreading creative copy
    Maintaining websites and looking at data analytics
    Organizing events and product exhibitions
    Updating databases and using a customer relationship management (CRM) system
    Coordinating internal marketing and an organization’s culture
    Monitoring performance
    Managing campaigns on social media.
    Excellent planning, organizing and customer handling skills. Must be a relationship builder.
    Team working skills, assertive and flexible.
    Able to communicate fluently in English and Kiswahili
    Ability to work under a high pressure environment
    Experience on digital and online marketing

    Key skills for marketing executive

    Good teamwork skills
    Communication skills and networking ability
    Adaptability
    Strong attention to detail
    Good organization and planning skills
    Creativity and writing skills
    Good IT skills

    Qualifications

    Bachelor’s Degree in business with a specialization in Marketing/ Diploma in Marketing.
    Minimum 2-3 years’ experience in Marketing
    Prior experience working in the Hotel industry is an added advantage

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