Job Experience: Experience of 2 – 2 years

  • Primary School Teacher

    Primary School Teacher

    About the Client:
    Our client is a private school located off Thika Road, Nairobi seeking a vibrant and informed Primary School Teacher. The school has kindergarten to grade 4 hence serving the lower primary section. It is located in a busy residential area off Thika Road that serves the locality and environs.
    Objective:
    The Primary School Teacher is primarily responsible for organizational point-of-contact with the students and their families, instruction and training, maintaining professionalism, and serving as a role model at all times to enable acquisition of all round quality education.
    Summary of Duties and Responsibilities:

    To maintain full and accurate records of students’ achievements as it relates to the subject.
    To deliver engaging, coherent and motivating lessons to students.
    To develop effective lesson plans, schemes of work, teaching methods, etc and assessment strategies in line with assessment guidelines and curriculum specifications, weekly planning and evaluation outlines.
    To attend Parents Meetings and discuss the academic progress of his/her pupils.
    To perform duties, as requested by the Head of school, for supervising the pupils outside the classroom e.g. lunch/break and other duties, assemblies etc.
    To contribute to extra-curricular activities, Organize, attend and supervise school activities such as excursions, school concerts, camps and sporting events.
    To attend weekly Staff Meetings, professional development sessions as well as whole school meetings, and any other meetings that may be held.
    To ensure student compliance with academic deadlines, and provide ongoing assessment of student satisfaction, success, retention and progression.

    Key Qualifications:

    Diploma in Education or equivalent qualification from a recognized institution.
    At least 2 years teaching experience.
    TSC certificate.
    A Certificate in Computer proficiency.
    P1 certificate from a recognized institution.
    CBC Curriculum trained.
    Should be able to teach all subjects in Lower Primary Section.

    Competencies and Skills:

    High level of knowledge in the educational and child development fields.
    Must have good communication, interpersonal skills and a great passion for teaching.
    Fluency in English and Swahili.
    Enthusiastic, Proactive and self-motivated individuals.
    High personal integrity and Persons of good conduct.
    Ability to work under minimum supervision.

    Interested applicants should send their detailed CVs and cover letters quoting the job title (PRIMARY SCHOOL TEACHER) as subject to reach us not later than 23rd December 2022 to careers@italgloballtd.com. Only the shortlisted candidates will be contacted. Interviews will be conducted on a rolling basis.

    Apply via :

    careers@italgloballtd.com

  • Graduate Internship

    Graduate Internship

    An infant logistics company that provides customized freight services for individuals, small and large businesses. We are redefining logistics, by revolutionizing the way international shopping, shipping, fulfillment and deliveries are done. We are looking for an intern ready to be part of an international, dynamic and driven team that has set their aspirations high and work hard.
    KEY RESPONSIBILITIES

    Respond to all emails, phone calls, WhatsApp messages, social media engagements and live chat messages in real time or within 15 minutes from when they are sent.
    Assist with social media development and coordinate consistent posting on social networks.
    Excellent customer service and professionally interact with customers in person and over the phone.
    Work a couple of hours every weekend and after hours to ensure that Social Media messages are responded to.
    Work with sales/marking staff to convert prospects into actual and satisfied users.
    Ensure real time status tracking updates of all client requests are updated in the company’s system.
    Create tickets for all issues and track them until resolution.
    Ensure accurate sorting and delivery of all items before expected delivery date.
    Ensure all items in pending status are followed up on within a few hours from when they are created.
    Provide timely updates to members on delayed shipments.
    Walk users remotely over the phone through issues encountered with our platform (website and apps).
    Work hand in hand with other departments to purchase, update, process, ship, clear and deliver packages.
    Complete daily checklist in a timely manner before noon each working day.
    Other roles as assigned by management.
    Work with other teams and management to achieve company goal of ensuring payments are made through payment processor. 
    Where necessary, work hand in hand with other departments to purchase, update, process, ship, clear and deliver packages. 

     
    REQUIREMENTS

    Must be a graduate.
    Good customer experience.
    Excellent written and verbal communication skills.
    Superb interpersonal skills, including the ability to quickly build rapport with customers.
    Strong software skills (Excel, Word, PowerPoint; Keynote, Pages).
    Able to work in fast paced environments with little supervision and perform tasks to completion.
    Ability to quickly learn new programs.
    Integrity, enthusiasm and passion for continuous learning and development.
    Strong analytic and problem-solving skills.

    Interested and qualified candidates should forward their CV to: careers@aquantuo.com using the position as subject of email.

    Apply via :

    careers@aquantuo.com

  • General Manager 

Human Resource Manager

    General Manager Human Resource Manager

    Our client is a well established Micro-credit firm. They wish to recruit a General Manager to oversee their operations. The successful candidate will be based in Nairobi but can be posted to the regions the company operates
    Job Profile
    General Manager is responsible for performance and administration of assigned branch, provisioning of financial services, customer service and performance of Field Officers, concentrating on the poorly performing Field Officers, providing them guidance and assistance.
    Other key responsibilities include overdue management, branch expense requisition and settlement, daily branch related transactions, inputs data in the Loans Management System (LMS), liaising with local administrative authorities for legal matter related to branch operations, preparing and sending different reports as per required.
    While performing the above responsibilities, the General Manager must ensure that he/she and team members follow the Company’s core values, code of conduct and other institutional policies
    Job Responsibilities
    Business development

    Conducts area survey and gathers data required for sourcing new customer
    Oversees in setting up of new branch
    Oversees in allotment of working area to Field Officers
    Guides Field Officers in developing new business
    Sustains current business and clients by understanding their needs and requirements

    Product Development

    Guided by market intelligence, develops new products to meet client needs
    Develops new products that will appeal to and attract new and existing client base

    Loan Assessment and Approval

    Obtains all information from Field Officers required to make loan assessment
    Checks loan documents as per prevailing policy and ensures they are up to standard
    Conducts Group Recognition Test (loan assessment) as per policy
    Makes recommendations to grant or reject loan applications as per policy and guided by the loan assessment outcome carried out

    Loan Disbursement

    Prepares and sends requisition for disbursement of loan to Accounts department
    Ensures that all required documents for disbursement are prepared
    Ensures that loan applications are processed within defined turnaround time (TAT) in the operational policy
    Disburses approved loans to the client upon receipt of loan processing fees and other fees (e.g. insurance premium)

    Monitoring

    Ensures core values, code of ethics and operational policies of the company are adhered to strictly in pursuit of business growth
    Maintains, updates and records data accurately on a regular basis
    Plans and monitors daily activity of FOs
    Visits field regularly to observe pre-meet, verification, disbursement, repayment and overdue management processes – to ensure these processes are followed in compliance of the operational policy and procedure
    Checks and ensures MIS entries made by FOs are correct and complete
    Fills and approves all Branch Activity Register
    Reviews all loan documents to ensure proper documentation
    Ensures proper and timely actions taken against unqualified findings
    Maintains records & registers to ensure proper reporting

    Debt Collection

    Ensure the past due policy is adhered to
    Manage the collection process of each due loan in accordance to loan issuing contracts
    Assist Field Officers in tackling past due loans
    Oversee that status reports of all past due loans are submitted by the FOs and reviewed on a daily basis

    Workforce Management

    Provides guidance and training to the entire team
    Provides feedback to the team to improve performance
    Resolves internal conflicts at the branch level
    Assists in recruitment and training of new employees
    Provides feedback for confirmation and promotions of branch team to HR department

    Administration

    Locates office premises for new branch
    Purchase fixed asset items
    Coordinates with HR and Admin department for compliance of legal matters related to branch opening (rental agreement, trade license, commercial electric meter, registration under Shops & Establishments Act)
    Prepares branch expenses requisition and submits to accounts and settles the same
    Follows up with the Chairman to resolve any branch support related issues

    MIS and Reporting

    Checks for timely and accurate data entry in the LMS
    Shares timely information required by the Chairman and Board
    Prepares different reports like disbursement, repayment, overdue, OPSUM etc., sends and presents to the Chairman and Board

    Portfolio and Risk Management

    Maintains high quality portfolio by taking preventive and curative measures
    Ensures low customer drop-out, high Center attendance & quick loan processing

    Public Relations

    Builds rapport with micro-finance staff, community leaders, landlord and neighbours
    Meets local community and association members to educate them about the Company and its products
    Develops rapport with other MFIs in the area to help gain market intelligence
    Conducts customer meets and interviews to gather data required to determine need of customers and assess customer satisfaction about the Company
    Goes for client and site visits with FOs to monitor progress and gain firsthand knowledge on these clients

    Budget Planning and Management

    Develops the yearly budget for the micro-finance
    Monitors and reviews the budget on a weekly and monthly basis
    Oversees the preparation of the monthly financial statement against the budget on a monthly basis
    Presents the monthly financial statements to the Chairman and Board
    Balances quality of work with meeting deadlines and budget constraints

    Planning

    Monitors work against objectives and set targets for team
    Prepares work plan and sets targets for oneself and team
    Measures progress against targets and revises work plan accordingly
    Provides timely performance feedback to the Chairman and Board
    Coordinates work plans with others to accomplish common objectives
    Anticipates problems and issues, and responds to them in real time accordingly

    Organizational Perspective

    Connects work to the overall mission of the organization
    Understands related functions of department, along with its plan and anticipates possible implications of own work

    Managing Relationship

    Maintains harmonious relationships with members within and outside the organization
    Works effectively as a member of a team
    Builds credibility and trust with colleagues, superiors, the Chairman and the Board
    Listens to employees and provides solution and advice

    Decision making and problem solving

    Anticipates problems and issues, and responds to them promptly and accordingly
    Gathers information to identify issues and possible solutions for problems that affect the team/department
    Demonstrates capacity for inductive and deductive problem solving on key issues, using past experience and technical knowledge in identifying appropriate solutions
    Makes decisions in a timely manner and assumes joint responsibility for end-results
    Implements solutions within the proper scope of authority
    Ensures that all parties involved in and affected by decisions made are properly informed

    Knowledge of Relevant Technology

    Uses relevant technology and equipment (computers, software) to enhance own learning and improve productiveness and quality of service
    Mentors others in the use of tools and technology
    Uses listening tools online and their relationship for keeping oneself and team members updated on various events occurring in the market

    Qualifications

    Minimum Qualifications: Graduation (B. Com / B.Sc.) Minimum Experience: 1-2 year (General management), Loans System knowledge
    Desired Skills: Good communication, analytical and interpersonal skills and intermediate computer knowledge

    go to method of application »

  • Intern – Banking Analyst

    Intern – Banking Analyst

    Job description
    Qualifications

    Bachelors degree in Accounting, Finance, Commerce or Economics; Master’s degree a plus
    1- 2 years of work experience
    Experience with macroeconomics, as related to the financial sector (i.e. GDP, inflation, interest rate, unemployment trends and drivers, interrelations among key macroeconomic indicators, recent trends and key expectations)
    Familiarity with the operations of the financial sector
    Excellent written and verbal communication skills
    High energy and “can-do “attitude
    Proactive and flexible approach to practice and team support
    Ability to work independently

    Who You’ll Work With
    You’ll work with our Panorama team in Nairobi. Panorama is part of McKinsey’s New Ventures.
    Panorama harnesses a blend of banking and financial data sources, including proprietary McKinsey data, to help clients identify opportunities, improve their financial planning or benchmark their performance.
    McKinsey New Ventures fosters innovation driven by analytics, design thinking, mobile and social by developing new products/services and integrating them into our client work. It is helping to shift our model toward asset-based consulting and is a foundation for –and expands our investment in –our entrepreneurial culture. Through innovative software as a service solutions, strategic acquisitions, and a vibrant ecosystem of alliances, we are redefining what it means to work with McKinsey.
    As one of the fastest-growing parts of our firm, New Ventures has more than 1,500 dedicated professionals (including more than 800 analysts and data scientists) and we’re hiring more mathematicians, data scientists, designers, software engineers, product managers, client development managers and general managers.
    What You’ll Do

    You will frame McKinsey’s view on the future of the banking sector.
    In this role you will manage the collection of actual and historical data for specific countries/ geographies covered by the Global Banking Pools (GBP), a banking market database. You will also review the data received for completeness and understand assumptions made when compiling the data set by working with GBP affiliates and validators in order to verify the numbers and make them coherent.
    You will forecast banking markets for individual countries and manage the process of uploading data and documents to GBPs intranet sites; collaborate with firm IT in the site’s development.

  • General Manager 

Human Resource Manager

    General Manager Human Resource Manager

    Our client is a well established Micro-credit firm. They wish to recruit a General Manager to oversee their operations. The successful candidate will be based in Nairobi but can be posted to the regions the company operates
    Job Profile
    General Manager is responsible for performance and administration of assigned branch, provisioning of financial services, customer service and performance of Field Officers, concentrating on the poorly performing Field Officers, providing them guidance and assistance.
    Other key responsibilities include overdue management, branch expense requisition and settlement, daily branch related transactions, inputs data in the Loans Management System (LMS), liaising with local administrative authorities for legal matter related to branch operations, preparing and sending different reports as per required.
    While performing the above responsibilities, the General Manager must ensure that he/she and team members follow the Company’s core values, code of conduct and other institutional policies
    Job Responsibilities
    Business development

    Conducts area survey and gathers data required for sourcing new customer
    Oversees in setting up of new branch
    Oversees in allotment of working area to Field Officers
    Guides Field Officers in developing new business
    Sustains current business and clients by understanding their needs and requirements

    Product Development

    Guided by market intelligence, develops new products to meet client needs
    Develops new products that will appeal to and attract new and existing client base

    Loan Assessment and Approval

    Obtains all information from Field Officers required to make loan assessment
    Checks loan documents as per prevailing policy and ensures they are up to standard
    Conducts Group Recognition Test (loan assessment) as per policy
    Makes recommendations to grant or reject loan applications as per policy and guided by the loan assessment outcome carried out

    Loan Disbursement

    Prepares and sends requisition for disbursement of loan to Accounts department
    Ensures that all required documents for disbursement are prepared
    Ensures that loan applications are processed within defined turnaround time (TAT) in the operational policy
    Disburses approved loans to the client upon receipt of loan processing fees and other fees (e.g. insurance premium)

    Monitoring

    Ensures core values, code of ethics and operational policies of the company are adhered to strictly in pursuit of business growth
    Maintains, updates and records data accurately on a regular basis
    Plans and monitors daily activity of FOs
    Visits field regularly to observe pre-meet, verification, disbursement, repayment and overdue management processes – to ensure these processes are followed in compliance of the operational policy and procedure
    Checks and ensures MIS entries made by FOs are correct and complete
    Fills and approves all Branch Activity Register
    Reviews all loan documents to ensure proper documentation
    Ensures proper and timely actions taken against unqualified findings
    Maintains records & registers to ensure proper reporting

    Debt Collection

    Ensure the past due policy is adhered to
    Manage the collection process of each due loan in accordance to loan issuing contracts
    Assist Field Officers in tackling past due loans
    Oversee that status reports of all past due loans are submitted by the FOs and reviewed on a daily basis

    Workforce Management

    Provides guidance and training to the entire team
    Provides feedback to the team to improve performance
    Resolves internal conflicts at the branch level
    Assists in recruitment and training of new employees
    Provides feedback for confirmation and promotions of branch team to HR department

    Administration

    Locates office premises for new branch
    Purchase fixed asset items
    Coordinates with HR and Admin department for compliance of legal matters related to branch opening (rental agreement, trade license, commercial electric meter, registration under Shops & Establishments Act)
    Prepares branch expenses requisition and submits to accounts and settles the same
    Follows up with the Chairman to resolve any branch support related issues

    MIS and Reporting

    Checks for timely and accurate data entry in the LMS
    Shares timely information required by the Chairman and Board
    Prepares different reports like disbursement, repayment, overdue, OPSUM etc., sends and presents to the Chairman and Board

    Portfolio and Risk Management

    Maintains high quality portfolio by taking preventive and curative measures
    Ensures low customer drop-out, high Center attendance & quick loan processing

    Public Relations

    Builds rapport with micro-finance staff, community leaders, landlord and neighbours
    Meets local community and association members to educate them about the Company and its products
    Develops rapport with other MFIs in the area to help gain market intelligence
    Conducts customer meets and interviews to gather data required to determine need of customers and assess customer satisfaction about the Company
    Goes for client and site visits with FOs to monitor progress and gain firsthand knowledge on these clients

    Budget Planning and Management

    Develops the yearly budget for the micro-finance
    Monitors and reviews the budget on a weekly and monthly basis
    Oversees the preparation of the monthly financial statement against the budget on a monthly basis
    Presents the monthly financial statements to the Chairman and Board
    Balances quality of work with meeting deadlines and budget constraints

    Planning

    Monitors work against objectives and set targets for team
    Prepares work plan and sets targets for oneself and team
    Measures progress against targets and revises work plan accordingly
    Provides timely performance feedback to the Chairman and Board
    Coordinates work plans with others to accomplish common objectives
    Anticipates problems and issues, and responds to them in real time accordingly

    Organizational Perspective

    Connects work to the overall mission of the organization
    Understands related functions of department, along with its plan and anticipates possible implications of own work

    Managing Relationship

    Maintains harmonious relationships with members within and outside the organization
    Works effectively as a member of a team
    Builds credibility and trust with colleagues, superiors, the Chairman and the Board
    Listens to employees and provides solution and advice

    Decision making and problem solving

    Anticipates problems and issues, and responds to them promptly and accordingly
    Gathers information to identify issues and possible solutions for problems that affect the team/department
    Demonstrates capacity for inductive and deductive problem solving on key issues, using past experience and technical knowledge in identifying appropriate solutions
    Makes decisions in a timely manner and assumes joint responsibility for end-results
    Implements solutions within the proper scope of authority
    Ensures that all parties involved in and affected by decisions made are properly informed

    Knowledge of Relevant Technology

    Uses relevant technology and equipment (computers, software) to enhance own learning and improve productiveness and quality of service
    Mentors others in the use of tools and technology
    Uses listening tools online and their relationship for keeping oneself and team members updated on various events occurring in the market

    Qualifications

    Minimum Qualifications: Graduation (B. Com / B.Sc.) Minimum Experience: 1-2 year (General management), Loans System knowledge
    Desired Skills: Good communication, analytical and interpersonal skills and intermediate computer knowledge

    go to method of application »

  • Intern – Banking Analyst

    Intern – Banking Analyst

    Job description
    Qualifications

    Bachelors degree in Accounting, Finance, Commerce or Economics; Master’s degree a plus
    1- 2 years of work experience
    Experience with macroeconomics, as related to the financial sector (i.e. GDP, inflation, interest rate, unemployment trends and drivers, interrelations among key macroeconomic indicators, recent trends and key expectations)
    Familiarity with the operations of the financial sector
    Excellent written and verbal communication skills
    High energy and “can-do “attitude
    Proactive and flexible approach to practice and team support
    Ability to work independently

    Who You’ll Work With
    You’ll work with our Panorama team in Nairobi. Panorama is part of McKinsey’s New Ventures.
    Panorama harnesses a blend of banking and financial data sources, including proprietary McKinsey data, to help clients identify opportunities, improve their financial planning or benchmark their performance.
    McKinsey New Ventures fosters innovation driven by analytics, design thinking, mobile and social by developing new products/services and integrating them into our client work. It is helping to shift our model toward asset-based consulting and is a foundation for –and expands our investment in –our entrepreneurial culture. Through innovative software as a service solutions, strategic acquisitions, and a vibrant ecosystem of alliances, we are redefining what it means to work with McKinsey.
    As one of the fastest-growing parts of our firm, New Ventures has more than 1,500 dedicated professionals (including more than 800 analysts and data scientists) and we’re hiring more mathematicians, data scientists, designers, software engineers, product managers, client development managers and general managers.
    What You’ll Do

    You will frame McKinsey’s view on the future of the banking sector.
    In this role you will manage the collection of actual and historical data for specific countries/ geographies covered by the Global Banking Pools (GBP), a banking market database. You will also review the data received for completeness and understand assumptions made when compiling the data set by working with GBP affiliates and validators in order to verify the numbers and make them coherent.
    You will forecast banking markets for individual countries and manage the process of uploading data and documents to GBPs intranet sites; collaborate with firm IT in the site’s development.

  • Associate Legal Counsel

    Associate Legal Counsel

    Job Objective: Provide legal advice to all parts of the business – full in-house function: supporting all day-to-day business operations and any business development initiatives
     
    Key Duties & Responsibilities
    Support Sales Function
    Contracts: Prepare and negotiate all sales contracts based on standard WIOCC documentation including: NDAs; ITPs; MSAs; SLAs; SOFs – Development and maintenance of standard form contracts
    Negotiate and assist with finalisation and execution of provisioning contracts relating to all areas of the business including:
    Local tails
    Capacity purchase/restoration agreements
    IT Software and hardware purchase/lease agreements
    Property related agreements
    Consultancy agreements
    Agency agreements
    Supporting and advising on any business development initiatives, e.g. Partnerships, potential network acquisition projects and corporate/asset acquisition projects; preparation and negotiation of all documentation relating to cable investment projects
    Support all bids – review and preparation of bid documentation
    Supporting the business functions including:
    Sales and Provisioning
    Business Development
    Minimum Qualifications
    In-house or Private Practice
    Minimum 2 years PQE experience preferred
    Experience & Skills
    Telecoms experience preferred
    Strong technical legal skills
    Team player
    Good communicator – culturally sensitive
    Ability and confidence to take decisions reflecting the legal risk in the context of the commercial deal
    Sound commercial judgment and understanding
    Confidence in managing and advising on a wide variety of legal matters

  • General Manager 

Human Resource Manager

    General Manager Human Resource Manager

    Our client is a well established Micro-credit firm. They wish to recruit a General Manager to oversee their operations. The successful candidate will be based in Nairobi but can be posted to the regions the company operates
    Job Profile
    General Manager is responsible for performance and administration of assigned branch, provisioning of financial services, customer service and performance of Field Officers, concentrating on the poorly performing Field Officers, providing them guidance and assistance.
    Other key responsibilities include overdue management, branch expense requisition and settlement, daily branch related transactions, inputs data in the Loans Management System (LMS), liaising with local administrative authorities for legal matter related to branch operations, preparing and sending different reports as per required.
    While performing the above responsibilities, the General Manager must ensure that he/she and team members follow the Company’s core values, code of conduct and other institutional policies
    Job Responsibilities
    Business development

    Conducts area survey and gathers data required for sourcing new customer
    Oversees in setting up of new branch
    Oversees in allotment of working area to Field Officers
    Guides Field Officers in developing new business
    Sustains current business and clients by understanding their needs and requirements

    Product Development

    Guided by market intelligence, develops new products to meet client needs
    Develops new products that will appeal to and attract new and existing client base

    Loan Assessment and Approval

    Obtains all information from Field Officers required to make loan assessment
    Checks loan documents as per prevailing policy and ensures they are up to standard
    Conducts Group Recognition Test (loan assessment) as per policy
    Makes recommendations to grant or reject loan applications as per policy and guided by the loan assessment outcome carried out

    Loan Disbursement

    Prepares and sends requisition for disbursement of loan to Accounts department
    Ensures that all required documents for disbursement are prepared
    Ensures that loan applications are processed within defined turnaround time (TAT) in the operational policy
    Disburses approved loans to the client upon receipt of loan processing fees and other fees (e.g. insurance premium)

    Monitoring

    Ensures core values, code of ethics and operational policies of the company are adhered to strictly in pursuit of business growth
    Maintains, updates and records data accurately on a regular basis
    Plans and monitors daily activity of FOs
    Visits field regularly to observe pre-meet, verification, disbursement, repayment and overdue management processes – to ensure these processes are followed in compliance of the operational policy and procedure
    Checks and ensures MIS entries made by FOs are correct and complete
    Fills and approves all Branch Activity Register
    Reviews all loan documents to ensure proper documentation
    Ensures proper and timely actions taken against unqualified findings
    Maintains records & registers to ensure proper reporting

    Debt Collection

    Ensure the past due policy is adhered to
    Manage the collection process of each due loan in accordance to loan issuing contracts
    Assist Field Officers in tackling past due loans
    Oversee that status reports of all past due loans are submitted by the FOs and reviewed on a daily basis

    Workforce Management

    Provides guidance and training to the entire team
    Provides feedback to the team to improve performance
    Resolves internal conflicts at the branch level
    Assists in recruitment and training of new employees
    Provides feedback for confirmation and promotions of branch team to HR department

    Administration

    Locates office premises for new branch
    Purchase fixed asset items
    Coordinates with HR and Admin department for compliance of legal matters related to branch opening (rental agreement, trade license, commercial electric meter, registration under Shops & Establishments Act)
    Prepares branch expenses requisition and submits to accounts and settles the same
    Follows up with the Chairman to resolve any branch support related issues

    MIS and Reporting

    Checks for timely and accurate data entry in the LMS
    Shares timely information required by the Chairman and Board
    Prepares different reports like disbursement, repayment, overdue, OPSUM etc., sends and presents to the Chairman and Board

    Portfolio and Risk Management

    Maintains high quality portfolio by taking preventive and curative measures
    Ensures low customer drop-out, high Center attendance & quick loan processing

    Public Relations

    Builds rapport with micro-finance staff, community leaders, landlord and neighbours
    Meets local community and association members to educate them about the Company and its products
    Develops rapport with other MFIs in the area to help gain market intelligence
    Conducts customer meets and interviews to gather data required to determine need of customers and assess customer satisfaction about the Company
    Goes for client and site visits with FOs to monitor progress and gain firsthand knowledge on these clients

    Budget Planning and Management

    Develops the yearly budget for the micro-finance
    Monitors and reviews the budget on a weekly and monthly basis
    Oversees the preparation of the monthly financial statement against the budget on a monthly basis
    Presents the monthly financial statements to the Chairman and Board
    Balances quality of work with meeting deadlines and budget constraints

    Planning

    Monitors work against objectives and set targets for team
    Prepares work plan and sets targets for oneself and team
    Measures progress against targets and revises work plan accordingly
    Provides timely performance feedback to the Chairman and Board
    Coordinates work plans with others to accomplish common objectives
    Anticipates problems and issues, and responds to them in real time accordingly

    Organizational Perspective

    Connects work to the overall mission of the organization
    Understands related functions of department, along with its plan and anticipates possible implications of own work

    Managing Relationship

    Maintains harmonious relationships with members within and outside the organization
    Works effectively as a member of a team
    Builds credibility and trust with colleagues, superiors, the Chairman and the Board
    Listens to employees and provides solution and advice

    Decision making and problem solving

    Anticipates problems and issues, and responds to them promptly and accordingly
    Gathers information to identify issues and possible solutions for problems that affect the team/department
    Demonstrates capacity for inductive and deductive problem solving on key issues, using past experience and technical knowledge in identifying appropriate solutions
    Makes decisions in a timely manner and assumes joint responsibility for end-results
    Implements solutions within the proper scope of authority
    Ensures that all parties involved in and affected by decisions made are properly informed

    Knowledge of Relevant Technology

    Uses relevant technology and equipment (computers, software) to enhance own learning and improve productiveness and quality of service
    Mentors others in the use of tools and technology
    Uses listening tools online and their relationship for keeping oneself and team members updated on various events occurring in the market

    Qualifications

    Minimum Qualifications: Graduation (B. Com / B.Sc.) Minimum Experience: 1-2 year (General management), Loans System knowledge
    Desired Skills: Good communication, analytical and interpersonal skills and intermediate computer knowledge

    go to method of application »