Jobs Kenya

Job Experience: Experience of 1 year

  • Bilingual Customer Support Agent-German and English Speaking

    Bilingual Customer Support Agent-German and English Speaking

    Duties and Responsibilities

    Maintaining a positive, empathetic, and professional attitude towards customers at all times.
    Diagnose and solve the customer’s problems in German
    Communicate effectively via email and chat with our customers
    Understand the company’s products so as to answer any questions or concerns
    Coordinate effectively with peers and your manager
    Contribute to a high-performance and friendly workplace culture

    What We’re Looking For

    Excellent written and verbal English and German communication skills
    German proficiency level C1 and above
    1 year experience in customer service
    An ability to quickly think on your feet
    Strong problem-solving skills
    Team player

    Apply via :

    influx.com

  • Admin Assistant Poultry Production and Packaging Expert

    Admin Assistant Poultry Production and Packaging Expert

    Position Overview:

    We are seeking to recruit an Admin Assistant to join our team. The Admin assistant will play a key role in ensuring the support of the various departments to enhance their performance. The candidate must have a deep understanding and experience in procurement, fleet management and Office administration.

    DUTIES AND RESPONSIBILITIES
    General Administrative Support:

     Manage day-to-day office operations.
     Handle correspondence, phone calls, and scheduling.
     Assist in coordinating meetings and appointments.
     Ensure general office cleanliness

    Procurement Support:

     Collaborate with the procurement team on purchase orders and vendor management.
     Maintain accurate records of procurement transactions.
     Assist in researching potential suppliers and products.

    Logistics Services:

     Coordinate logistics and supply chain activities.
     Work with logistics partners to ensure timely deliveries.
     Monitor and track shipments, updating relevant stakeholders.
     Implement systems for tracking fuel consumption and vehicle maintenance.
     Coordinate with relevant departments to ensure timely vehicle servicing.
     Monitor and report on fuel efficiency and maintenance schedules.

    Customer Service:

     Address customer inquiries and resolve issues promptly.
     Maintain positive customer relationships.

    Data Entry and Documentation:

     Accurately input data into relevant systems.
     Maintain organized and up-to-date records.
     Preparing relevant daily, weekly and monthly reports.

    QUALIFICATIONS

     Minimum of a Diploma in Procurement, Human resource management, Business administration, finance or any other relevant course.
     One (1) year of relevant experience.
     Experience working with an ERP system.
     Experience in fleet management.
     Report writing skills
     Proficiency in using Microsoft excel, google drive
     Ability to adapt in a high paced environment

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Direct Sales Agent (Coast Region) Direct Sales Agent (Central) Direct Sales Agent (Western Region) Pre-Sales Engineer

    Direct Sales Agent (Coast Region) Direct Sales Agent (Central) Direct Sales Agent (Western Region) Pre-Sales Engineer

    DIRECT SALES AGENT ROLE

    We are looking to hire Direct Sales Agents to promote our products and services, identify customer needs and propose the best customer solutions.

    DIRECT SALES AGENTS JOB RESPONSIBILITIES

    Source for new business leads, service accounts, obtaining orders for acquisition, and establishing new sub-agent accounts by visiting targeted outlets for existing or potential sales.
    Process orders in line with the existing policies.
    Keep management informed on trade activities by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual analyses.
    Gathering current market intelligence on pricing, new products, delivery schedules, merchandising techniques, e.t.c.
    Recommend changes in products, service, and policy by evaluating new market trends.
    Resolve customer complaints by investigating problems, developing solutions and making recommendations to the business.
    Contribute to team effort by meeting set targets and other related expectations.

    QUALIFICATIONS FOR THE DIRECT SALES AGENTS JOB

    Degree/Diploma in a business-related field preferred.
    At least 1 year of experience in related field (preferably sales, customer relations, or merchandising).
    Highly motivated, proactive, and target driven.
    Excellent communication and negotiation skills with the ability to work in a team.
    Customer and business focused attitude.
    Proactive attitude to look for clients and use all the necessary tools to achieve results.
    Ability to multi-task and get things done to completion.
    Excellent planning and organizational skills. 

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Driver – Kenya Primary Literacy Program

    Position Description 

    As part of KPLP, the incumbent serves as the project driver responsible for the safe transport of project staff and ensuring the vehicles are properly maintained and kept in good repair. The Driver reports on the state of the vehicle to supervisor and takes all the necessary dispositions. This position reports to the Logistics Officer. This position is located in Nairobi, Kenya. 

    The Driver’s responsibilities include but are not limited to:  

    Transports project staff and visitors safely. 
    Demonstrates ability to maintain composure and work effectively in fast paced environment. 
    Performs daily inspection of vehicle; alert supervisor to possible tampering of vehicle. 
    Inspects vehicle for defects and makes minor repairs as required. 
    Keeps vehicle clean, in serviceable condition, and performs minor preventative maintenance daily. 
    Updates daily vehicle log sheets. 
    Assures that vehicles are equipped with the proper equipment. 
    Assures accidents are reported to supervisor and investigation forms are completed. 
    Records gasoline consumption. 
    Organizes daily travel routes. 

    Qualifications

    The candidate for the position of Driver shall have at a minimum the following qualifications: 

    Education:  

    Secondary Education preferred. 

    Skills and Experience:  

    1 year minimum experience as a professional driver required, preferably with an NGO. 
    Flawless driving record. 
    Current driver’s license required. 
    Knowledge of local traffic laws. 
    Good English communication skills. 

    Language:  

    Fluency in English is required. Fluency in Kiswahili is highly desirable. 

    Other: 

    Applicants must be Kenyan nationals or hold current work authorization.

    Apply via :

    jobs.smartrecruiters.com

  • Data Analyst Intern

    Data Analyst Intern

    Overview

    We are looking for a support and data analyst with experience in data management and/or analysis and experience providing user support to clients. The support and data analyst plays the important role of working with clients to ensure a good user experience on the ONA products. This involves training new clients, troubleshooting with existing clients, and ensuring that all clients are maximizing the value received by using the ONA platform. This role will also be responsible for developing help documentation and blogs for platform features and ONA products. 
    The ideal candidate will be able to demonstrate a strong understanding of how data is collected, cleaned, analyzed and visualized, a strong understanding of technology, and the ability to troubleshoot technical issues. The ideal candidate will have experience collecting field data, cleaning data, and/or analyzing data. The ideal candidate will have experience determining what issue a client is experiencing or what they are trying to achieve, working with other client services team members and technical team members to develop a solution, and honestly communicating the issue and solution to the client while instilling confidence in the team’s ability and knowledge. 
    We are looking for people who are passionate about the potential of technology to drive positive change. We work globally on some of the world’s hardest problems partnering with organizations like WHO, UNICEF and PATH. 

    Roles / responsibilities

    Analyze data and provide clients with results and recommendations that are both understandable and actionable
    Provide data management and processing for client projects.
    Filter and “clean” data and review reports, printouts, and performance indicators to locate errors. 
    Interpret data and analyze results using statistical techniques.
    With minimal supervision, take the lead role in tasks/projects assigned to you, ensuring task/project timelines are met, and ensuring clients are kept informed while doing necessary follow-up.
    Represent the company and through client and potential client interactions spread the word and support the sale of our products, services, and solutions.

    The data analyst intern will report to the assigned analytics lead.

    Required Qualifications

    Bachelor’s degree in a relevant field, e.g. statistics, mathematics, computer science, IT, economics, engineering, social science, etc.
    Diploma in relevant field but with over 1 year experience in the relevant field.
    Passion for using data to solve hard problems
    Knowledge and experience using statistical packages (i.e. R, SPSS, Stata) and/or advanced Excel functions.
    Ability to communicate accurately, clearly, and effectively in written and spoken English.
    Self-starter and motivated to move ahead without direct instruction
    Strong attention to detail.
    Motivated to assist clients to determine the best and proper solution to resolve their issue in a fast-paced environment in a timely and efficient manner.

    Desirable qualifications, skills and abilities

    Basic programming skills (i.e. Python)
    Proficiency in SQL programming is an advantage.
    Familiarity with data management from form development to data collection to data cleaning, analysis and visualization.
    Strong analytical skills and understanding of quantitative and qualitative techniques
    Strong interpersonal skills with proven ability to work with multidisciplinary teams.
    Interest and deep familiarity with ICT4D.
    Experience working with international companies
    A team player who enjoys interacting with people of all levels in a multicultural environment
    Ability to speak other international languages, especially French, is a strong plus.
    Right to live and work in Kenya preferred

    Apply via :

    a.bamboohr.com

  • Pre-Sales Executive-Queue Management System

    Pre-Sales Executive-Queue Management System

    Job Purpose: Reporting to Business Manager, the overall purpose of this role is to generate sales via desk research, prepare Technical and Commercial Bids for Tenders and Customized Queue Management System

    Key Roles & Responsibilities

    Working closely with Sales to ensure the successful closure of the sales process.
    Prepare cost estimates and technical proposals such that it meets client’s requirement.
    Managing the sales bid process by responding to RFIs & RFP.
    Carrying out tender responses, answering and expanding on functional / technical requirements within complex tender documents of potential clients.
    Ability to carry out market research and lead profiling.
    Assist the sales team in qualifying potential customers Working with the Pre-Sales Manager and the Business Development Manager to ensure that all sales documentation and collateral is kept up to date and relevant
    Keeping abreast of market trends and product & competitor landscapes by actively researching and maintaining a thorough understanding of our own products and competitor strengths and weaknesses
    Require written and communication skills to create sales presentations and verbal communication skills to present ideas and speak confidently.
    Generate more leads by building relationships with customers and proactively seeking new sales opportunities by conducting market analysis developing new relationships with prospective clients
    Must be able to communicate professionally in written responses
    You have excellent interpersonal and communication skills and are adept at working with multiple stakeholders
    Hands-on experience in working with Microsoft Office.

    Skills & Qualifications

    Bachelor’s Degree in any major is preferable
    Minimum 1 year of working experience, will be an advantage having sales experience in the software industry.
    Skilled in preparing/analyzing complex technical specifications & bids
    Excellent communication and negotiation skills in both written and spoken
    Relationship management skills.

    Apply via :

    www.careers-page.com

  • Customer Care Executive

    Customer Care Executive

    POSITION SUMMARY

    The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respective client’s SLA.

    The primary focus of a Customer Care Executive is to assist; retain; acquire and/or recover customers.

    DUTIES AND RESPONSIBILITIES

    Build rapport with customers by handling each and every customer call in a courteous; and professional manner
    Ensures consistently imparts the correct product an each call.
    Obtains; imparts; clarifies and verifies information to and/or from customers to ensure delivery of exceptional customer service
    Demonstrate appropriate levels of empathy in situations that require these skills;and provides customers with caring individualized attention.
    Accurately tags each call as per defined tagging list/CRM tagging list.
    Ensure that the quality of each call is in compliance with predefined quality parameters.
    Consistently contributes towards improving customer experience by identifying potential areas for process/productivity improvements and highlights the same to the Team Lead
    Utilize the relevant tools and resources provided by the Company to respond to customer queries and requests.
    Ensure strict adherence to established attendance schedules.
    Provides on the job training support to new team members to facilitate improvement in their levels of performance – through mentor / mentee relationship.
    Provides the relevant reports on a daily basis – where applicable.
    Appropriately escalates customer queries to the Team Lead to ensure speedy resolution of the same.
    Ensures daily performance targets are met

    KNOWLEDGE, SKILLS AND ABILITIES

    Minimum of a Degree
    Excellent listening skills; uses appropriate probing techniques to facilitate clear understanding of queries and thus provide appropriate and accurate solutions to customer queries.
    Good typing speed and computer skills, particularly with regard to Microsoft office applications
    Good communication skills including a clear voice; and fluency in English and local languages pertaining to the respective location
    Ability to work in a team environment
    Ability to maintain a calm disposition particularly in stressful work situations.
    Displays a positive attitude; ability to remain positive and energetic throughout a work day.
    Updates self on comparative product and services

    WORK CONDITIONS

    Ability to work any shift in a 24/7 work environment including odd hours; weekends and public holidays
    Ability to work extra hours to meet business needs
    To reside within reasonable travel distance to the office, as defined by the Company; to facilitate ease of transport arrangements – where applicable
    May be required to undergo periodic occupational related medical examination to assess own suitability for continued employment at the Call Center

    Interested and qualified candidates should forward their CV to: recruitmentke@isonxperiences.com using the position as subject of email.

    Apply via :

    recruitmentke@isonxperiences.com

  • Project Coordinator

    Project Coordinator

    JOB PURPOSE

    Carry out effective Evangelism and discipleship.
    Attain economic empowerment of Fadhili women through training.
    Graduate Fadhili women.

    DUTIES AND RESPONSIBILITIES

    Engage in and conduct Christian devotions/prayers.
    Conduct graduation ceremony based on the rate card and medical report per person.
    Train Fadhili women on social and economic empowerment programs as approved by the executive director.
    Ensure that facilitators are qualified to train Fadhili women on social and economic empowerment.
    Maintain participants attendance and absence report by 3pm on meeting days.
    Maintain a weekly equipment inventory status.
    Maintain a weekly repairs and maintenance report of operational equipment for Fadhili program.
    Maintain an inventory of sundry items (needles/threads/chalk/dusters/rulers etc.)
    Generate monthly progress ratings per participant/medical report.
    Recruit new participants.
    Facilitate psychosocial support for individuals and groups.
    Submit every participants’ feedback on value addition by HSF (every fortnight).
    Pay out all group savings and loan proceeds to the participants when they fall due.
    Generate quarterly, monthly, and bi-weekly reports on all Fadhili programs as required by management and partners.
    Facilitate the feeding program on Tuesdays and Thursdays and give food baskets to the women.
    Maintain an updated record of the Fadhili women alumni.
    Collect, maintain, and share an updated file of Fadhili women’ stories.
    Generate the list of approved new Fadhili members.
    Generate a list of social and economic activities (sales/CD4 count reports/number of absences etc.)
    Implement policies and plans as approved by the executive director.
    Report the attendance of the Fadhili women.
    Report on Fadhili beneficiaries for medical covers (NHIF).
    Generate monthly rent assistance report to confirm our rent commitment is paid.
    Maintain an updated record of the Fadhili women alumni.
    Generate month-on-month and annual savings report for management and donors.

    EDUCATION QUALIFICATION, EXPERIENCE, SKILLS, AND TRAITS

    Diploma or bachelor’s degree in social sciences.
    Minimum of one year experience in a similar work setup.
    Must be able to communicate with the Fadhili Women, Management and Partners
    Excellent report writing skills to be able to write about the women for updates and to generate funding for the program.
    Ability to archive and retrieve data/information.
    Mental strength to handle different women in the differing educational and health statues/challenges.
    Emotional maturity to deal with different financial, physical and emotional needs of the Fadhili women.

    Apply via :

    nel.com

  • Water Quality Assistant

    Water Quality Assistant

    Job Summary

    Reporting to the WASH or Water Quality officer, the Water Quality Assistant will be responsible for ensuring the supply of water to People of Concerns of Dadaab refugee operation. Primary responsibilities include supporting the proper treatment of water; supervision and monitoring of regular water quality test activities; support water quality data management system (data collection, entry, analysis, reporting); and conducting regular trainings to build the staff capacity on water quality. The water quality assistant position also requires proper management of equipment, consumables and other resources under the program and reporting periodically to supervisors

    Duties and Responsibilities Construction Supervisor

    Ensure proper treatment/disinfection of water.
    Support management systems including Chlorine dosage, chemical preparation, etc.
    Organize regular water quality data monitoring systems and conduct regular water quality tests starting from the intake, to different stages of treatment, tap stands, storage reservoir/s, household level, etc to ensure refugees/host communities are supplied with safe water as per UNHCR and international standards.
    Update database for regular water quality data collection, data entry, storage, analysis and report production.
    In the absence of Water Quality officer, raise purchase requests for procurement of equipment, reagents, treatment chemicals, and ensure the availability of all necessary items in stock for regular water quality test and operation.
    Ensure the cleaning of treatment plant units, service reservoirs, and clean water wells at regular, scheduled intervals.
    Support in preparation of Operation manuals for the water treatment plants in refugee camps
    Work with other WASH teams and coordinate with other partners on information sharing related with water quality and promotion of proper water storage at household level.
    Summarize and produce weekly, and monthly water quality report
    Ensure SPHERE standards both qualitative and quantitative are considered for analysis of water quality and quantity
    Principal assistant to Water Quality Officer when on leave

    Capacity building:

    Conduct quarter regular training/refreshment/ for water quality team members including Water Quality monitors and treatment & chemical operators;
    Prepare notes, modules, and other related resources regarding the training component and share for the trainees;
    Organize the laboratories with necessary equipment, manuals for equipment, books, and other electronic reference materials.

    Educational/Technical/Professional and Experience Requirements

    Diploma or higher diploma in applied Chemistry, applied Biology, analytical chemistry, biochemistry or microbiology from a recognized university
    A bachelor’s degree in the above-mentioned fields will be an added advantage
    Knowledge of SPHERE, WHO and national quality standards
    Be a registered/licensed member of the relevant body

    Relevant Experience

    Minimum 1 year relevant work experience in the area of water quality

    LANGUAGE SKILLS

    English: professional fluency
    Kiswahili: native/advanced
    Local Language: Somali (Added advantage)

    General Employees’ Obligations and Responsibilities

    The Employer stipulates the right to assign the Employee any other kind of work derived from his/her specialization. In case of urgent work and such like the Employee may be requested to work overtime as well as during public and other holidays.
    Deliver project objectives within time, resource and budget constraints.
    Correctness and completeness of given tasks.
    The Employee takes over the responsibility for all entrusted material or cash. The Employee is obligated to cover all damages or losses caused by his carelessness.
    Maintain confidentiality of all information gained from employment within, not publicly.
    Representing and upholding the values, policies and procedures of PWJ at all times.
    Your schedule is subject to change at any time according to the organization needs.
    Behave in a professional manner at all the times with the understanding that the public associates your behavior with PWJ.

    We are looking to recruit Kenyan national candidates only. Interested and qualified candidates are cordially invited to send a cover letter (1 page) indicating salary expectation and resume (3 pages) as one pdf document no later than 23 February 2024 to recruit@peace-winds.or.ke. When applying indicate the title this position on the Subject line..

    Apply via :

    recruit@peace-winds.or.ke

  • Finance/ Administrative Assistant Tractor Driver Farm Manager

    Finance/ Administrative Assistant Tractor Driver Farm Manager

    VACANCY ANNOUNCEMENT: VN 003

    Overall Objectives of the position:

    Reporting to the Chief Executive Officer, Finance/Administrative Assistant will be in charge of managing EDIL Finance department as well as the general administrative duties.

    Duties and Responsibilities

     Support management of Petty Cash Transactions & Petty Cash Floats.
     Issuing Cash Payments/Petty Cash Management.
     Checking and ensuring that all expenditures are appropriately approved.
     Payments processing –Raise payment vouchers& ensure they are properly coded.
     Perform reconciliations on Accounts payables and other receivables.
     Ensure statutory deductions are reconciled and paid on time.
     Withhold tax processing.
     Preparing plans for the purchase of equipment, services, and supplies.
     Following and enforcing the company’s procurement policies and procedures.
     Reviewing, comparing, analyzing, and approving products and services to be purchased.
     Spool documents during annual audits.
     File all vouchers, deposit slips and all financial documents.
     Support procurement processes e.g outsourcing quotes, analysis of the Comparative Bid Analysis & Issuing of LPOs to right vendors.
     Ensure cheques are issued to the right suppliers & maintain an updated cheque
     Keeping log of outgoing and incoming cheques
     Conducting bank reconciliations
     Ensure timely payment of all office bills e.g electricity, Internet & Water Bills.
     Receiving, Reviewing & Ensuring all Documentations are attached to the LPOs before payment is raised.
     Receive all correspondences of the organization and fill them sequentially.
     Any other duty as assigned by the Supervisor.

    Requirements:

     A Degree in Bachelor of Commerce/Business Administration or any other related Business field.
     Any Professional accountancy course CPA 2 or ACCA will be an added advantage.
     At least one year experience in a similar role preferably in a busy Profit-making Organization setting.
     Fluency in oral and written English and Kiswahili.
     Proficiency in using Microsoft Office computer applications.
     Strong communication and presentation skills.
     Committed team player who is result oriented.
     Excellent interpersonal skills.
     Willing and ability to work under minimal supervision in rural areas and have passion working with children &community.
     Ability to work under pressure and meet strict deadlines.
     The opportunity is open to all Kenyan Citizens.

    go to method of application »

    Interested and qualified candidates may submit their letters of application, updated Curriculum Vitae (maximum 3 pages) with daytime contacts, a list of three (3) referees including their email and phone contacts stating your current and expected salary to:hr@emalidca.org quoting vacancy number on the subjectCHIEF EXECUTIVE OFFICER
    EMALI DEDICATED INVESTMENT LIMITED
    P.O. BOX 249-90121
    EMALI

    Apply via :

    hr@emalidca.org