Job Experience: Experience of 1 year

Customer Product Advisors – Bancassurance General Business

Job Purpose Statement
To market and sell the Bancassurance products to the internal customers and other suitable prospects through direct approach and referrals. The job function involves implementing of the Bancassurance sales strategy and marketing initiatives aimed at sustaining portfolio growth and achieving sales and income targets. The job includes supporting completion and processing of applications; administration of service delivery by the service providers; and providing customer services to optimize customer satisfaction. The incumbent will also provide product and process training to relevant customer-contact staff in all branches and business units.
Key Accountabilities (Duties and Responsibiities)

Financial (60%)

Achieve individual Income generation target and a quality book
Develop clear, aggressive and updated sales pipelines
Ensure retention of all businesses within your portfolio
Continuously identify and develop new business opportunities
Cross-Sell to both bank and non-bank clients to ensure diversification of portfolio
In conjunction with the Regional Manager, conduct market research through constant market feedback, and periodically review insurance products

Internal Business Processes (15%)

Support branches achieve at least 90% of the Bancassurance targets. Conduct regular performance reviews with BMs and RMs
Ensure adherence to the Intermediary policies and procedures as stipulated in the Insurance Act and CBK guidelines.
Ensure overall delivery and quality of the products and service to customers.
Ensure quality control in all aspects of processing as stipulated in the procedures and product manuals

Customer (15%)

Deliver high level customer service and client satisfaction.
Develop and grow relationships with existing customers.
Identifying opportunities for business development and providing insightful feedback on products and solutions that help in the
Customization and development of new products/solutions.

Learning and Growth (10%)

Ensure that you achieve at least 40 hours of learning/training through E-learning, Internal & External training activities.
Ensure compliance with the leave policy, block leave and minimum carry over for both self and direct report.
Maintain own high performance
Own up-to-date and actioned competency assessments and development plans.

Job Specifications
Academic:

Bachelor’s degree in a business related field, preferable B.Com Accounting, Finance, Actuarial Science and Insurance

Professional:

Minimum COP requirement

Desired Work Experience

At least 1years’ experience in Business Development preferably in the insurance industry

Job Competencies
Technical Competencies:

Data Analytical Skills: Proficiency in Microsoft Excel
Communication & Presentation Skills: Excellent written and verbal communication skills and presentation skills.
Behavioural Competencies
Accuracy and organization: Must have a strong attention to detail and a “Get it Right First time” approach. Excellent organizational and time management skills
Goal driven and results oriented: Enjoys being measured, and judged by performance targets.
Personal Ethics: Must be honest, fair and just with self and others, and demonstrates integrity in work and business contacts.
Interpersonal Skills: Must be a people’s person, with ability to interact with key contacts in finance sector.
Proactive Initiator: Must be pro-active, a self-starter and have the ability to see, grasp and advice on opportunities.
Passionate on the job: Staff willing to consistently exceed set objectives within and outside the current responsibilities highlighted in the JD.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Apply via :

career5.successfactors.eu

November 5, 2024
Cosmetics Field Sales Representative

Responsibilities:

Develop and maintain strong relationships with existing clients.
develop new clients
Identify new business opportunities and expand our customer base.
Conduct product demonstrations and presentations to potential clients.
Achieve sales targets and contribute to revenue growth.
Stay up-to-date with industry trends and competitor activities.
Collaborate with marketing teams to create effective sales strategies.

Qualifications:

Proven experience in field sales, preferably in the cosmetics industry. Makeup products
Excellent communication and negotiation skills.
Passion for beauty products and a keen eye for trends.
Self-motivated, results-oriented, and customer-focused.

Interested and qualified candidates should forward their CV to: john.m@amanbo.com using the position as subject of email.

Apply via :

john.m@amanbo.com

November 5, 2024
Customer Service Assistant Head of Customer Experience Head of Marketing and Communication Accounts Assistant – Medical Care Officer – Medical People & Culture Assistant Call Centre Nursing Executive – Medical Contact Centre Underwriting Assistant Relationship Officer Underwriting Assistant – General Business

Purpose:
To provide administrative and technical support to the branch, captive and independent intermediaries.
To provide general customer service in respect to all lines of business for all CIC subsidiaries.
Primary Responsibilities:

Check compliance of agents with IRA regulations;
Confirm compliance of the necessary regulatory business licenses;
Provide input for the branch reports;
Coordinate day-to-day branch administrative issues; office cleanliness, equipment functions for efficiency in the branch;
Receive, stamp, scan, index and distribute mail within and outside the Branch;
Handle phone calls and visitors, as well as resolve customers’ communication through electronic and physical channels;
Handle customer service issues in underwriting and claims;
Escalate Customer queries to the relevant job role if necessary;
Maintain professional ambience within the office premises;
Promote the organization’s customer service charter;
Generate quotations in consultation with the Branch Underwriter and Branch Manager;
Safe Keeping and accountability of security documents i.e. motor insurance certificates, log books, payment receipt vouchers, discharge vouchers, policy documents, revenue stamps, and any other such documents;
Support all CIC events in the branch territory both for internal events and those involving CIC Stakeholders and /or the general public
Handling and accounting for money within laid down procedures (Cash, Cheques, credit and debit cards, etc.)
Participate in premium collection and renewal follow up for the branch.
Group Life Underwriting, claims and loading of schedules

Specific Field or Qualification

Bachelor’s Degree in a relevant field,
Computer literate in MS Office and other office applications
Part qualification in relevant professional field would be an added advantage

go to method of application »

Use the link(s) below to apply on company website.

Apply via :

November 5, 2024
Chemistry & Science Teacher

Job Purpose
Ensuring students’ success and helping them reach their full potential by implementing the SABIS® curriculum and philosophy and through the consistent use of the SABIS® teaching methods.
Key Responsibilities:

Teaching a class using the provided lesson plans (may also be asked to develop such plans based on the provided pacing charts as relevant and needed) for their subject(s) in order to be able to teach using the SABIS® point system.
Marking exams related to the taught subject in accordance with the schedule and material provided by the department.
Discussing disciplinary and student performance issues with the Academic Quality Controller (AQC) and Head of Department (HOD) as needed.
Implementing the SABIS® Point System to ensure an environment conducive to learning in the classroom.
Proctoring exams as needed while ensuring an adequate and properly managed test environment.
Providing support for the academically low-performing students through guidance and motivation to help them improve and reach their full potential.
Developing and/or following up on external exams preparation by going through previous exams as planned in the structured revision schedule (when applicable to specific grade levels).
Aiding in duties that may include testing students, substituting for absent teachers, organizing students for lunches and buses, controlling traffic (vehicles and people), and other administrative duties as assigned by the school management.
Preparing and participating in activity plans related to student life events such as but not limited to art, open houses, and physical education, in coordination with the Student Life Coordinator (SLC).
Attending training sessions when needed and as requested by the school management in order to enhance the understanding of the SABIS® system and improve the overall performance of students.
Performing other related tasks or projects as they arise and as delegated by the school management.

Ideal Requirements:

Bachelor’s Degree in Education or in a related field.
English Proficiency (Native English if required for Infant and English Teacher positions)
1+ years of teaching experience
Teacher Service Commission Number (TSC#)
Professional behavior and ethical conduct
Delivering results
Continuous learning and improvement
Accountability and taking ownership
Excellent communication skills

Apply via :

careers.sabis.net

November 5, 2024
Accounts Assistant

The Accounts Assistant will have a key role in supporting the Finance and Accounting department’s day-to-day functions. Their responsibilities encompass analyzing daily price data to maintain accuracy, assisting with accounts payable processes to guarantee timely vendor payments, and managing the reconciliation of accounts for financial integrity. Additionally, the role holder will contribute to tax return preparation, support internal and external audits, and act as a liaison for both internal and external stakeholders, providing them with relevant financial information. The ideal candidate pays great attention to detail, thrives in fast-paced environments, and possesses prior experience in finance or accounting.

Key Responsibilities:

Collect and compile market pricing data from both offline and online sources on a regular basis
Using internal tools and systems, effectively and efficiently analyze market data and related information
Collaborate with the Procurement and Logistics teams on pricing data collection, to ensure the relevance and usability of data collected”
Prepare and present market price analysis findings to the Finance, Procurement and product teams.
Work with the Accountant to perform market price analysis, identify changes and trends on similar products and services
Validate the category of market prices to determine if they are one-offs, promotional setups or prevailing prices
Weekly compiling of gross margins, analysis and presentation
Monthly petty cash reconciliation
Assist in monthly random audits and annual audits
Insights that guide the procurement and product teams in improving our product offering
Stay up-to-date with new products/services and pricing in the market
Daily Invoicing and matching of Accounts Receivables reconciliation
Validation of Invoices and Credit Notes via TIMS system

The profile we’re likely to hire:

BCom Finance or Accounting from an accredited institution.
Possession of a relevant professional accounting qualification (i.e CPA I or II) is a plus.
Minimum of 1 years of hands-on experience in finance or accounting, preferably within the E-Commerce, Tech or FMCG sector.
Prior experience with price scanning is a plus.
Prior experience in a startup environment is highly desirable, demonstrating adaptability in a fast-paced and dynamic setting.
Strong teamwork and collaboration skills to effectively support the team by taking initiative on tasks that contribute to departmental goals.
Demonstrated ability to perform tasks with meticulous accuracy.
Experience reconciling accounts to maintain financial integrity.
Strong analytical skills to interpret and utilize daily price data for accurate record-keeping
Excellent communication skills to act as a liaison for both internal and external stakeholders, providing clear and concise financial information.
An individual who exemplifies integrity and honesty

Apply via :

www.careers-page.com

November 5, 2024
Trade Developer

Duties & Responsibility

Generate and facilitate orders for overall sales revenue growth.
Manage stocks in all allocated outlets and ensure their availability.
Ascertain that all products are clean, well displayed, positioned in strategic high traffic areas and are sold at correct recommended retail price.
Ensure that the products are arranged in order of FIFO and that there are no short expiries or expired products in any of the outlets you handle.
List any available products in the outlets as per customer size; and continually seek to increase product range in the outlets handled.
Assess market share of the company products
compared similar products sold by customers by competitors and do price comparisons.
Provide customers feedback regarding complaints or suggestions: and track progress of the same to ensure customer satisfaction.
Submit timely and accurate reports

Professional Experience

At least 1 year relevant of working experience in similar Role or its equivalent.

Academic Requirements:

At least KCSE
Certificate in Sales and Marketing or any related business studies will be added

Apply via :

recruitment@highlandske.com

November 5, 2024
Banker, Universal Investor Relations Manager

Job Description
To take demand from personal customers for any banking matters ranging from product questions to customer account activities (e.g., opening accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the customer within product and legislative (e.g., FAIS) parameters.
Qualifications
Minimum Qualifications:

Type of Qualification: Secondary/High school/A levels/Matric
Field of Study: Not applicable

Experience Required
Client Coverage:

Consumer & High Net Worth

1-2 years:

Relevant FAIS qualification and experience. If no FAIS experience, would then need to operate under supervision. Previous experience in branch banking or contact centre environment with good understanding of bank processes, policies and products.

Additional Information

Behavioral Competencies:

Checking Details
Convincing People
Developing Expertise
Developing Strategies
Embracing Change
Establishing Rapport
Examining Information
Exploring Possibilities
Following Procedures
Generating Ideas
Impressing People
Interacting with People
Inviting Feedback
Meeting Timescales
Pursuing Goals
Seizing Opportunities
Showing Composure
Taking Action
Team Working
Thinking Positively

Technical Competencies:

Application & Submission Verification (Consumer Banking)
Banking Process & Procedures
Client Acceptance & Review
Customer Understanding ( Consumer Banking)
Processing
Product Knowledge (Consumer Banking).

go to method of application »

Use the link(s) below to apply on company website.

Apply via :

November 5, 2024
Data Engineer

What will you do?

Analyze data of online customers across Ringier’s brands and make user behaviour and intent comprehensible for business stakeholders
Collaborate within a cross-functional international team to design and implement data engineering solutions
Be comfortable with using Python and PySpark based tooling for your daily routine
Learn additional skills to design complex data processing and machine learning pipelines
Communicate and collaborate with various stakeholders

Our tech stack

Pyspark/ Python
Github / Github Actions / Jenkins
AWS Lambda, EKS, EC2 and S3
JIRA and Confluence

What will you bring?

Relevant bachelor’s degree or equivalent experience
Minimum of 1+years of experience
Proficiency in Python and SQL, possibly Java or Scala
Knowledge of PySpark for distributed computation
Proven knowledge of development best practices
Experience with Agile methodology and problem-centric solution design
A pragmatic mindset, not afraid of making mistakes, and learning from them
Strong communication and interpersonal skills
You’re a team player, have great communication skills and are interested in technical things

Send your CV to hr@ringier.co.za

Apply via :

hr@ringier.co.za

November 5, 2024
Quality Assurance Analyst

Responsibilities

Support the QA lead in the onboarding of new staff
Support the QA lead in preparing training materials
Stand in for QA lead in their absence
Owning the QA process to support the delivery of good customer experience and uphold brand values
Monitor live calls using the dialer system to ensure collection best practices are upheld
Formulate/seek updates on the standard QA form to meet changing negotiation needs and collection related updates
Offer coaching to team members with poor negotiation skills/poor call handling practices
Performs mock calls with new hires post-training to determine readiness for moving into collection
Regularly give feedback to Management about the general call handling performance in the call center, including the team strengths and areas of opportunities
Come up with negotiation training materials. This also requires regular updates and taking the team through the same after roll out
Provide structured and timely recommendations; verbal and/or written feedback to TLs, Operations Manager and the recovery agents
Come up with weekly and monthly QA reports for the teams
Use Call Center tools (QA form, Tracker etc.) to gather data and analyze trends or patterns affecting quality
Investigate and validate customer complaints relating to collection calls
Liaise with partners CS QA if necessary, to ensure speedy investigations
Supporting the team on strategies to boost the daily collections
Audit the implementation of feedback given to agents to ensure total compliance
Any other duties assigned on a need basis

Qualifications

Minimum 1 year call center experience
Excellent verbal, written, communication and interpersonal skills
Outstanding customer service skills
Exceptional listening and analytical skills
Attention to detail with the ability to detect inconsistencies
Must be able to effectively deal with people at all levels within and outside the company
Ability to work under pressure
Ability to prioritize work and good time management skills
Diploma from any recognized college

Apply via :

www.linkedin.com

November 5, 2024
Sales and Lettings Associate Management Accountant

Key Responsibilities
Selling and Letting

Achieve and exceed agreed sales targets.
Work with the Director to set the income target for the year.
Dissemination of information regarding availability and status of property in the company’s portfolio.
Taking notes of the general conditions of property where feasible, accessibility of the property and details of current tenancies where applicable.
Agreeing with the client on selling commission or letting fee percentage in line with company guidelines
Advising Landlord on the appropriateness of selling price or rental amount in comparison to current market rates.
Delivering weekly, monthly and annual sales targets as directed by management
Actively prospecting, acquiring and engaging new clients and providing them with information on company services.
Establishing if buyers are interested in paying via cash, mortgage or by trade and top-up.
Closing sales and leases on properties.
Deliver excellent sales and after-sales services to maximize sales, customer satisfaction and retention.
Communicate, liaise, and negotiate internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships.

Documentation

Preparing a Listing Agreement or Letting Agreement
Provide the Listing or Letting Agreement to client for signing.
Sending the Listing or Letting Agreement to landlord for execution.
Opening a property file with property records, Inspection notes, Photographs and all other documents.
Acquiring title deed from client and ascertaining ownership of property with the relevant authorities. Preparing periodical reports for all Sales assignments to keep all stakeholders informed of progress on new developments.
Reviewing sales and tenancy agreements
Producing suitable ‘Heads of Terms’ for clients

Vetting

Double checking and scrutinizing interested buyers and tenants before selling or letting property to them i.e. their source of money and confirming all their references.
Preparing and giving letters of offer to worthy clients after vetting.
Getting clients to complete vetting forms

Creativity and Innovation

Produce innovative ideas and sales strategies to meet the company objectives.
Assist in the development of sales aids and other marketing material which the team will use as part of the sales process.
Developing sales plans and strategies.
Coming up with innovative marketing ideas Client Management
Handling client enquiries as well as feedback and documenting them.
Calling client regularly.
Offering immediate solutions.
Discussing customer feedback.
Finding root cause of complaints.
Carrying out corrective action.

Publicity

Posting properties and marketing them on social media.
Adding appealing photos of property and sharing information with relevant audience.
Making all necessary arrangements to show properties to interested buyers.
Participating in company events and exhibitions

Reporting and Admin

Updating the company CRM (Customer Relationship Management) software with all property and client information and any important communication with clients including the client’s requirements
Producing reports on sales activities conducted
Participating in team meetings, training meetings and any other company training

Other
Any other duties as assigned by manager / director
Skill & Experience

At-least 6Months -1 year of experience in a similar capacity
Degree or diploma in a Sales and Marketing or any business-related course
Candidate must have good communication and listening skills
Candidate must be service oriented

go to method of application »

If qualified share cv to vacancies@jantakenya.com

Apply via :

vacancies@jantakenya.com

November 5, 2024