Job Experience: Experience of 1 year

  • Tour Leader – Updated

    This job post has been updated. Every day will be different, but every day you will:  

    Lead groups through breathtaking landscapes, from safaris to remote villages, sharing the unique stories and cultures of East Africa with our travellers. 
    Provide exceptional customer service, whether it’s assisting with travel logistics, ensuring the safety of the group, or managing unexpected situations like lost passports or medical needs. 
    Execute tours within budget, following the itinerary, and handling your administrative duties with care and precision. 
    Create unforgettable experiences by facilitating cultural exchanges, from visiting local villages to arranging meals with local families, all while showcasing the beauty and vibrancy of East Africa. 
    Demonstrate a deep commitment to Intrepid’s Responsible Travel philosophy, ensuring sustainability and respect for the environment and local cultures. 

    To be considered you must have:  

    A passion for travel and belief in Intrepid Group’s responsible travel philosophy. 
    Outstanding communication skills in English and Swahili (additional foreign languages proficiency is highly valued!). 
    Proven experience in customer service with the ability to build meaningful connections with diverse groups. 
    1+ years of experience in the travel industry. Driver guide experience highly desired. 
    Experience working with groups in outdoor environments, preferably in Africa or other adventure-based destinations. 
    A diploma in tour guiding and operations (or similar)  
    Experience in budgeting and handling large sums of money. 
    The physical fitness and mental resilience to handle long days, challenging conditions, and being away from home for extended periods. 
    A sense of humour and the ability to inspire others through your love of travel!

    Apply via :

    careers.intrepidtravel.com

  • Radio Pharmacist – Updated

    This job post has been updated. Academic and professional qualifications

    Master of pharmacy in Radiopharmacy
    Atleast 1 year progressive experience in manufacture of PET Radiopharmaceuticals.
    Certificate in GMP training.
    Knowledge in handling of OOS( out of specification) deviations and CAPA (Corrective Action Preventive Action) in a radio pharmaceutical manufacturing plant
    Knowledge of EU or USP Pharmacopia requirements for PET Radio Pharmaceuticals.
    Knowledge on how to establish a quality
    management system for a PET Radiopharmacy.
    Knowledge of quality risk management for cyclotron and PET Radiopharmaceuticals.
    Registered by Pharmacy and Poisons Board
    ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED

    send your application to: recruitment@nairobiwesthospital.com Deadline: 13th December 2024

    Apply via :

    recruitment@nairobiwesthospital.com

  • Radio Pharmacist – Updated

    Academic and professional qualifications

    Master of pharmacy in Radiopharmacy
    Atleast 1 year progressive experience in manufacture of PET Radiopharmaceuticals.
    Certificate in GMP training.
    Knowledge in handling of OOS( out of specification) deviations and CAPA (Corrective Action Preventive Action) in a radio pharmaceutical manufacturing plant
    Knowledge of EU or USP Pharmacopia requirements for PET Radio Pharmaceuticals.
    Knowledge on how to establish a quality
    management system for a PET Radiopharmacy.
    Knowledge of quality risk management for cyclotron and PET Radiopharmaceuticals.
    Registered by Pharmacy and Poisons Board
    ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED

    send your application to: recruitment@nairobiwesthospital.com Deadline: 13th December 2024

    Apply via :

    recruitment@nairobiwesthospital.com

  • Tour Leader – Updated

    Every day will be different, but every day you will:  

    Lead groups through breathtaking landscapes, from safaris to remote villages, sharing the unique stories and cultures of East Africa with our travellers. 
    Provide exceptional customer service, whether it’s assisting with travel logistics, ensuring the safety of the group, or managing unexpected situations like lost passports or medical needs. 
    Execute tours within budget, following the itinerary, and handling your administrative duties with care and precision. 
    Create unforgettable experiences by facilitating cultural exchanges, from visiting local villages to arranging meals with local families, all while showcasing the beauty and vibrancy of East Africa. 
    Demonstrate a deep commitment to Intrepid’s Responsible Travel philosophy, ensuring sustainability and respect for the environment and local cultures. 

    To be considered you must have:  

    A passion for travel and belief in Intrepid Group’s responsible travel philosophy. 
    Outstanding communication skills in English and Swahili (additional foreign languages proficiency is highly valued!). 
    Proven experience in customer service with the ability to build meaningful connections with diverse groups. 
    1+ years of experience in the travel industry. Driver guide experience highly desired. 
    Experience working with groups in outdoor environments, preferably in Africa or other adventure-based destinations. 
    A diploma in tour guiding and operations (or similar)  
    Experience in budgeting and handling large sums of money. 
    The physical fitness and mental resilience to handle long days, challenging conditions, and being away from home for extended periods. 
    A sense of humour and the ability to inspire others through your love of travel!

    Apply via :

    careers.intrepidtravel.com

  • ICT Intern

    Job Responsibilities

    Lay overhead fibre optic cabling
    Splicing of fiber links or faults using Fusion Splicer
    Testing of fiber links using the OTDR
    Locating faults & restoring of fiber optic links
    Report generation of work done.
    Liaise with customers in person, on the phone or online
    Working in clients’ homes or businesses
    Working outdoors in all weathers.

    Job Requirements

    Currently undertaking a BSc. In Electrical & Electronics Engineering, Information Technology, Computer Science, or any IT-related field from an accredited university.
    NOT more than one year since your last graduation, if already graduated.
    Strong work ethic, leadership qualities, good communication skills, and a positive attitude
    Capable of working safely, independently, and under supervision in a fast-paced environment
    Strong customer service orientation
    Should be willing to learn
    Must have good communication skills and a positive attitude
    Logical thinking skills.
    Should be based in Mombasa.

    Interested and qualified candidates should forward their CV to: internships@fitinternet.co.ke using the position as subject of email.

    Apply via :

    internships@fitinternet.co.ke

  • Sales & Marketing Executive

    KEY RESPONSIBILITIES :

    Develop and implement sales strategies.
    Engage clients to build relationships and offer tailored solutions.
    Assist in creating marketing campaigns (social media, email , activations etc)
    Monitor market trends for insights on product and service improvement.
    Collaborate with teams to ensure client satisfaction and coordination.
    Ensure timely responses to inquiries from clients.

    BENEFITS:

    competitive salary with commission
    target bonuses
    opportunity for professional growth
    a supportive and collaborative work environment

    REQUIREMENTS:

    Bachelors degree in marketing, business Administration, Sales or a related field
    Experience in Real estate field can be used in lieu of degree
    Strong customer service and communication skills
    Proven experience in driving sales and marketing initiatives
    Proficiency in MS Office and relevant software
    Ability to multi task and work in a fast paced environment

    Interested candidates are invited to send their cover letter and resume to admin@danada.co.ke with the Subject line “Sales and Marketing Executive” For consideration include your salary expectation

    Apply via :

    admin@danada.co.ke

  • Account Assistant- Thika Branch

    Account Assistant- Thika Branch

    KEY PRIMARY RESPONSIBILITIES

    Carry out bank reconciliations;
    Investigating and clearing unallocated receipts and all other reconciling items;
    Obtaining sign off cheques and prompting dispatch to relevant recipients;
    Petty cash management which involves disbursing approved expenses or advances and replenishment.
    Coordinate agent commission processing and premium refunds processing

    Receipting

    Receipting and allocation of all inflows including premiums,
    Printing and dispatching receipts;
    Bank agent duties which involves delivering of instructions to the bank and following up for banking of cash and cheques etc and safe custody of cheques

    Branch Administration & Customer Service

    Precise recording of incoming & outgoing mails on mail register
    Maintenance of Complaint management register and follow up on complaints to ensure prompt closures
    Regular monitoring of bills and following up on payment- Rent, power, water, claim invoices
    Receive and forward branch claims documentation to claims department and follow up on settlements and maintenance of branch Claims register
    Branch Stationery management – Regular checks on stationery and timely requisitions
    Maintain Agency Register & IRA Licenses
    Risk identification, mitigation and ensuring implementation and closure of OSHA recommendations

    ACADEMIC QUALIFICATIONS

    Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.

    JOB SKILLS AND REQUIREMENTS

    Analytical skills
    Numerical skills
    Communication and Interpersonal skills
    Team Player
    High integrity

    PROFESSIONAL QUALIFICATIONS

    CPA/ACCA

    EXPERIENCE

    At least 1 year relevant experience

    Apply via :

    apollogrouprec.peopleshr.com

  • Account Assistant- Thika Branch

    Account Assistant- Thika Branch

    KEY PRIMARY RESPONSIBILITIES

    Carry out bank reconciliations;
    Investigating and clearing unallocated receipts and all other reconciling items;
    Obtaining sign off cheques and prompting dispatch to relevant recipients;
    Petty cash management which involves disbursing approved expenses or advances and replenishment.
    Coordinate agent commission processing and premium refunds processing

    Receipting

    Receipting and allocation of all inflows including premiums,
    Printing and dispatching receipts;
    Bank agent duties which involves delivering of instructions to the bank and following up for banking of cash and cheques etc and safe custody of cheques

    Branch Administration & Customer Service

    Precise recording of incoming & outgoing mails on mail register
    Maintenance of Complaint management register and follow up on complaints to ensure prompt closures
    Regular monitoring of bills and following up on payment- Rent, power, water, claim invoices
    Receive and forward branch claims documentation to claims department and follow up on settlements and maintenance of branch Claims register
    Branch Stationery management – Regular checks on stationery and timely requisitions
    Maintain Agency Register & IRA Licenses
    Risk identification, mitigation and ensuring implementation and closure of OSHA recommendations

    ACADEMIC QUALIFICATIONS

    Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.

    JOB SKILLS AND REQUIREMENTS

    Analytical skills
    Numerical skills
    Communication and Interpersonal skills
    Team Player
    High integrity

    PROFESSIONAL QUALIFICATIONS

    CPA/ACCA

    EXPERIENCE

    At least 1 year relevant experience

    Apply via :

    apollogrouprec.peopleshr.com

  • Call Centre Assistant

    Call Centre Assistant

    JOB OBJECTIVE

    The job holder will be the first point of contact for students, parents, and other stakeholders, providing accurate information and exceptional customer service.

     DUTIES AND RESPONSIBILITIES:

    Answer inbound calls in a timely and friendly manner as per the SOP.
    Evaluate and handle customer requests, inquiries, and complaints and provide relevant solutions.
    Respond to the needs of the customers and provide personalised services.
    Boost customer loyalty by offering an excellent customer experience over the phone.
    Provide information on the university’s products and services and generate interest in the offer.
    Upsell and cross-sell the university’s courses.
    Identify and escalate priority issues and report them to the supervisor.
    Routing inbound calls to the appropriate resources when necessary.
    Obtain and evaluate all relevant data to handle complaints and inquiries.
    Record details of customer interactions, e.g., comments, inquiries, complaints, and actions taken.
    Communicate and coordinate with internal departments to enrich the customer experience.
    Complete call logs and reports.
    Manage and update customer database.
    Manage and follow up leads for conversion.

    QUALIFICATIONS AND EXPERIENCE

    Bachelor’s degree in a business-related field from an accredited and recognised institution.
    At least one (1) year of work experience in customer service or a similar role.
    Proficiency in Customer Relationship Management (CRM) systems will be an added advantage.

    OTHER SKILLS AND COMPETENCIES

    Exceptional communication skills.
    Customer Service Skills.
    Problem-Solving Skills.
    Excellent operational and organisational abilities.
    Proficiency in Microsoft Office applications and knowledge of email and chat platforms.

    Interested candidates who meet the above requirements should submit an application letter, a detailed CV including three referees, academic & professional certificates and a clear copy of your Kenya National ID and KRA PIN certificate via the linked form https://forms.gle/Qx92iJ1LRXNRUBry7 by 15th December 2024.Only shortlisted candidates will be contacted.Head of Human Capital Management,
    KCA University,
    P.0. Box 56808-00200,
    Nairobi, Kenya
    Website: www.kcau.ac.ke

    Apply via :

    docs.google.com