Job Experience: Experience of 1 year

  • Software engineer

    Software engineer

    Seeking a project based contributor to help implement a chatbot-like user interface for interaction with EVM blockchain-based voucher wallets voucher wallets.
    The initial target will be USSD session handling.
    The project a full-time engagement of 3 months. The contributor should have no other job commitments during the project period, and will be compensated. After the end of the project period, there may be possibility of ensuing engagement directly with the clients, with tasks such as but not limited to: maintenance and testing, change and edit menus and integrate new external functions into menus

    Tasks
    The contributor will assist with:

    Defining menus in an assembly-like language for the go-vise engine.
    Write external code handlers for menu endpoints in golang.
    Secure test coverage for menu traversal.
    Assist with quality assurance and unit-tests for the go-vise engine.
    Create a sane environment for running go-vise as a microservice.

    SkillsRequirements

    At least 1 year of professional experience with golang.
    Building and maintaining open source software (or comparable experience).
    Comfortable working in a modern Linux environment.
    Comfortable with pair-programming.
    Based in Kenya or Uganda.
    Must at least be familiar with
    Assembly-like language syntax
    Writing unit tests.
    Using docker.
    Using git CLI.

    Additional experience that would be useful

    Conceptual understanding of Blockchain technology.
    General understanding of how to interact with EVM-based blockchains.
    Using and/or making chatbots (e.g. Telegram, USSD, IRC)
    python
    javascript
    Shell scripting

    Apply via :

    wellfound.com

  • Telesales Agent-1 

IT Business Relationship Manager

    Telesales Agent-1 IT Business Relationship Manager

    Job Description
    A Telesales Representative contributes to generating sales for the company by closing sales deals over the phone and maintaining good customer relationships. They must be excellent communicators with superior people skills, comfortable presenting products or services over the phone, and adept at handling complaints and doubts.
    The goal is to help the company grow by bringing in customers and developing business. They assist customers by providing solutions to their problems, replying to their queries, and offering advice and recommendations suited to their needs.
    KEY TASKS AND RESPONSIBILITIES

    Follow set communication guidelines in addressing various customer issues.
    Develop in-depth knowledge of customer products and services to make suitable recommendations based on customers’ needs and preferences.
    Aggressively create and pursue new leads to ensure weekly and monthly individual targets are met.
    Initiate sales with potential customers over the phone.
    Manage the sales pipeline and update the team leader on progress.
    Ask questions to engage customers and keep the conversation going.
    Listen to customers’ needs to generate repeat sales.
    Answer customers’ questions on products.
    Call existing and potential customers to persuade them to retain or purchase company products and services.
    Qualify leads and follow up as appropriate.
    Continually meet or exceed weekly and monthly targets with respect to call volume and sales.
    Place outbound calls to customers to promote new products and services.
    Ensure call records are properly stored and organized in a call centre database.
    Develop and sustain solid relationships with customers to encourage repeat business.
    Ensure daily shift call quotas and set targets are achieved.
    Provide periodic reports to company management on work activities.
    Upsell products and services to customers when providing telecommunication solutions.

    SKILLS AND COMPETENCIES

    Basic level of proficiency with Windows based applications such as MS Office, Excel, Word
    Proficient ability to analyze data and develop recommendations
    Strong verbal and written communication skills
    Always maintains a professional/customer service focus

    KNOWLEDGE & EXPERIENCE

    Proven experience as telesales representative or any other sales role
    Proven track record of successfully meeting sales quota preferably over the phone
    Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
    Outstanding negotiation skills with the ability to resolve issues and address complaint

    QUALIFICATIONS

    Degree or Diploma in a business-related field
    At least one year insurance experience
    Progress in Professional qualification in insurance e.g., ACII, COP preferred.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Service Centre Technician

    Service Centre Technician

    Job Purpose

    The purpose of the role is to meet departmental objectives by ensuring compliance of the set processes andprocedures.

    Job Responsibility and Accountabilities

    Repair and service of HE and SDA goods in the Service Centre and on In-Home assignments.
    Handles all technical service related jobs and repairs at the Service Centre.
    Ensure compliance with RTAT activities, compliance to GRN procedures and follow-through.
    Follow laid down ISO repair procedures on every repair job.

    Productivity and RTAT SDA

    90% of all P&D and Carry-in, in-warranty SDA & amp; HE units within 4 hours
    All express service repairs within 45min
    All out warranty to be diagnosed and reports submitted to the technical supervisor within the same day of allocation.

    Repeat Repair

    Achieve 0% of repeat repair due to workmanship.
    Educate customer on any misuse.

    Workshop

    Maintenance
    Clean all units after repair and sections daily at the end of the day.

    Diagnosis

    100% accurate diagnosis to avoid multiple parts usage.

    Tools Management

    0% tools loss will be accepted

    Productivity and RTAT HA

    60% of all in-home, in-warranty HA units to be completed same day.
    All out warranty to be diagnosed and report to be submitted to the technical supervisor within the same day of allocation.

    Repeat Repair

    Achieve 0% of repeat repair due to workmanship.
    Educate customer on any misuse.

    Diagnosis

    100% accurate diagnosis to avoid multiple parts usage.
    0% request of same part due to poor workmanship.

    Qualification

    Minimum of Diploma in Electrical/Mechanical Engineering or equivalent.

    Experience

    Working knowledge of electronics repair.

    Key Skills:

    Ability to exhibit patience and tolerance.
    Ability to work with minimum supervision.
    Ability to multi-task, prioritize and pay attention to details.
    Provision of feedback to customer and ensure satisfaction levels.
    Right escalation of issues beyond ones scope.
    Improve on the ways of working and resolve customers concerns to improve on their satisfaction levels.
    Demonstrate ability to take prudent action with little oversight.
    Demonstrate openness in communication to others, able to communicate to customers in a language they can understand, listen well and incorporate their thoughts and ideas.
    Track record for building trust and reliability to deliver desired results.
    Ability to work in a team while keeping in mind the overall company objectives.
    Ability to deliver required results and support customers in a timely manner.

    Qualified candidates are encouraged to send their applications to careers@hotpoint.co.ke on or before 4th August 2024 indicating the job title as the subject. Only shortlisted candidates will be contacted. Thank you.

    Apply via :

    careers@hotpoint.co.ke

  • Assistant Kitchen Manager, Decentralized 

Production and Planning Associate

    Assistant Kitchen Manager, Decentralized Production and Planning Associate

    About the Role

    The Assistant Kitchen  Manager is responsible for overseeing the smooth operation of kitchen functions within the school feeding program. This role involves developing and maintaining standard equipment requirements, controlling and tracking inventory movements, ensuring adherence to health and safety standards, and liaising with stakeholders to secure program buy-in. They will also manage stock and inventory, prepare budgets, update operational dashboards, and provide training and mentorship to staff. The goal is to ensure efficient kitchen operations, accurate data management, and successful program scalability.

    Key Duties and Responsibilities
    Kitchen Management

    Oversee all functions within the kitchens, ensuring smooth operation and adherence to standards.
    Develop and maintain a list of standard equipment requirements across kitchens, facilitate the acquisition, distribution, and monitor maintenance and replacements of kitchen equipment to enhance smooth feeding processes.
    Control and track inventory movements from the warehouse to the dukas and across all kitchens, maintaining proper documentation.
    Conduct monthly stock takes and manage inventory at the duka level, ensuring accurate documentation and systematic delivery to schools.
    Calculate the monthly cost per meal for each kitchen to analyze trends and ensure the cost per meal (CPM) aligns with the organization’s budget.
    Prepare and manage weekly petty cash budgets and requisitions.
    Update operational and financial dashboards for reconciliations, providing daily updates with accurate information.

    Standard Operating Procedures (SOPs)

    Develop and enhance existing Standard Operating Procedures, ensuring all kitchens/production centers and staff meet minimum health and safety requirements.
    Monitor and enforce adherence to standard operating procedures by staff members across all production centers.
    Address all food safety concerns that may arise while maintaining documentation.
    Conduct spot checks in the kitchen/production centers to ensure all procedures are being followed.

    Stakeholder Engagement and Community Liaison

    Scout different schools within a region to develop a database for scalability.
    Liaise with the community team to hold stakeholder meetings, obtaining buy-in from headteachers for the school feeding program.
    Maintain good relations with stakeholders and promptly address any issues that arise.

    Stock and Inventory Management

    Make monthly projections for all required items for all schools and share requisitions with relevant departments.
    Maintain records of stock movement from the warehouse to the duka and kitchen levels.
    Track stock movements and vegetable inventory per kitchen in liaison with the Program Associate to ensure minimal wastage.
    Monitor daily projections, consumption, and stock management using AppSheet and ensure the data is up to date and accurate.
    Conduct monthly stock takes and update stock movement analysis to guide inventory movements to ensure minimal waste.
    Ensure data accuracy and prompt updates in reports by collecting, analyzing, and summarizing information and trends on projected meals per day, daily consumption, penetration rates, and utilization rates.

    People Management and Capacity Building

    Vet new staff recommendations, follow through on hiring, and ensure they have necessary health certifications.
    Organize training, refresher courses, and mentorship on data accuracy and operational excellence.
    Maintain an updated staff database and ensure any changes are confirmed through the people team.
    Monitor the utilization of AppSheet by cooks, ensuring data is accurate and promptly updated.

    Desired Candidate Profile

    Bachelor’s degree in Food and Beverage Management, Nutrition, Business Administration, or a related field.
    Minimum of 1 year of experience in kitchen operations management, preferably in a large-scale or institutional setting.
    Proven experience in inventory management and cost control.
    Strong understanding of food safety standards and best practices.
    Excellent project management and organizational skills, with the ability to manage multiple tasks simultaneously.
    Proficiency in using digital tools for data collection, analysis, and reporting.
    Excellent communication and interpersonal skills.
    Flexibility to travel to different kitchen locations as required.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Stores Assistant Procurement Officer-Central Stores

    Responsibilities
    Key Responsibilities

    Ensure timely processing of documents, stock, ordering, receiving, issuing and branch store variance reconciliation.
    Receive items from suppliers in collaboration with the joint receiving team.
    Receive the departmental requisitions across the branch departments, quantify them, and
    issue as per the approved quantities.
    Ensure that stocks are correctly rotated to allow a first expiry first out system to operate.
    Ensure processing of stores’ documentation is carried out on a daily basis.
    Facilitate timely stock ordering and follow ups for replenishment.
    Ensure the store has adequate space to accommodate all items coming on a daily basis for efficiency in operations.
    Maintain accurate records and tracking of all stock items through the delivery notes, stock requests and issue reports by processing all issues and receipts on daily basis.
    Prepare reports in a timely manner in order to give account of stocks and determine the necessary actions.
    Ensure security of all materials stored in the store and enforce access control to store from non- store staff.
    Ensure accurate and thorough physical counting of stocks during stock taking and speedy variance explanation.
    Carry out filing and archiving of hospital documentation related to store management.
    Any other responsibilities that may be assigned to the job holder by the supervisor from  time to time.

    Qualifications
    Key Qualifications, Experience, Skills, and Competencies

    Diploma in Purchasing and Supplies Management or equivalent.
    One (1) years’ experience in procurement (stores operations).
    Demonstrated excellent computer skills for Microsoft Excel.
    Working knowledge of ERP systems
    Demonstrated strong organizational and time management skills
    Strong written and verbal English skills

    go to method of application »

    Interested and qualified candidates are requested to forward their updated CV and academic qualifications to humanresource@bristolpark.or.ke stating the subject heading as the job title on or before 27th July 2024.
    Only shortlisted candidates will be contacted.

    Apply via :

    humanresource@bristolpark.or.ke

  • Accounts Assistant

    Accounts Assistant

    Key Duties and Responsibilities

    Prepare the medical facility accountability documents and requests for consistency and accuracy for documentation purposes.
    Ensure the expenditure meet the donor compliance requirements as well as CFK policies and guidelines.
    Ensure expenditure spent is within the approved budget.
    Update the project expenditure into the accounting system and ensure expenses are recorded in the correct budget codes, account codes and donor codes which should be done in a timely basis.
    Ensure proper filing, documentation and recording of all facility incomes and expenditures.
    Support in the preparation of financial reports and budgets.
    Support in preparation of donor schedules.
    Prepare monthly reports for the facility and submit it to the Finance Lead by the 5th of every month.
    Support in capacity building of program/facility staff on grant, accountability and reporting requirements.
    Promote transparency and accountability in the use of the organization’s resources.
    Accompany the organization’s staff for events, outreaches and other activities from time to time.
    When required, provide advice on ways to improve the finance function at CFK.

    Academic Qualifications and Experience:

    Bachelor`s degree in Accounting, Finance, Economics /CPA Section 6
    At least 1 year of experience working in a finance/accounting role in a reputable organization.
    Proficiency in the QuickBooks accounting system.
    Excellent communication, interpersonal, and organizational skills.
    Fluency in English and Kiswahili.
    Passion for charity work as work will be carried out in an informal settlement.

    Qualified applicants may send their CVs indicating the program title to recruitment@cfkafrica.org by 26th July 2024 and also fill the application Form below. Only shortlisted candidates will be contacted.

    Apply via :

    recruitment@cfkafrica.org

    forms.office.com

  • Direct Sales Agent

    Direct Sales Agent

    Requirements:

    Diploma in Sales/Marketing
    One year selling experience in banks/financial institutions

    Email your updated CV to jobske@gtbank.com by Friday 26th July, 2024.

    Apply via :

    jobske@gtbank.com

  • Mobile App Development Trainer

    Mobile App Development Trainer

    Role

    The Software Development Trainer will be a champion of creativity and innovation by imparting technical concepts to students using a diverse set of training material.

    Key Areas of Responsibilities

    Plan, Prepare and deliver courses/training according to the training plan.
    Provide individual and/or group instruction and training to students, faculty, and/or staff on computer technologies.
    Conduct training both at IST campus and offsite as per the schedule.
    Research and design the training material as per the course outline discussed with the Training head, prepare a complete teaching plan with the Training head.
    Provide technical support for research and development initiatives and for the implementation of new technologies
    Ensure that the course material is up to date.
    Write structured programs, as appropriate, using technologically current programming languages to support IST Systems.
    Develop testing and evaluation procedures.
    Support classroom culture and relationship building with students
    Prepare Exam Content and evaluate Students answer sheets
    Assist other instructors with lab supervision and student monitoring
    Resolve any query that the student may have during the exam.
    Prepare a detailed report of the students training for industrial support, i.e their strength and weaknesses of the subject and a report on placement for every student and report to the Training Head.
    Make daily entry into the attendance sheets.
    Maintain proper class discipline and decorum.
    Maintain a broad knowledge of state-of-the-art technology, equipment, and/or systems; participate in professional and personal development activities as appropriate.
    Any other task assigned by the management within the scope of duty.

    Qualifications 

    Minimum of 1 year of hands-on coding experience, with a strong focus on mobile app development (Java, Flutter, Swift, Kotlin), and proficiency in various web technologies, modern development tools, RESTful APIs, and Agile methodologies.
    Bachelor’s degree in computer science, Software Engineering, or a related field.

    Other competencies

    Establishes harmonious working relationships with team members
    Displays a positive attitude
    Demonstrates flexibility in day-to-day work
    Aptitude to learn and grow
    Problem solver
    Ability to grow and mentor others

    Send your Application to: hr@stl-horizon.com

    Apply via :

    hr@stl-horizon.com