Jobs Kenya

Job Experience: Experience of 1 year

  • Client Service Assistant

    Client Service Assistant

    PURPOSE:
    The Client Service Assistant is accountable for the day to day creation of new member accounts and supporting the sales team when on-boarding new clients. The role will deliver operational effectiveness ensuring TAT on client creation is prompt for excellent client experience at first touch point.
    PRIMARY RESPONSIBILITIES:

    Checking on the correspondence email and responses.
    Keeping and updating records of all members.
    Conduct proper due diligence on client accounts & documentation.
    Ensuring proper application forms have been dully filled & conducting any data entry for account creation.
    Creation of online account applications.
    Update client static data.
    Communicate effectively with the client, sales team, and other members to ensure tasks/deliverables are efficiently completed.
    Carry out banking transactions.
    Filing and archiving of documents.
    Arrange for mail and courier services.
    Any other duty as may be given by the Fund Administrator.

    Academic, Professional and Technical Competencies Required:
    Essential Knowledge/Skills and Experience Required:

    Up to one (1) years’ relevant experience.

     Desirable Knowledge/Skills and Experience Required:

    Excellent customer service skills
    Strong interpersonal skills.
    Excellent written and oral communication abilities.
    Ability to work accurately with close attention to detail; strong ability to scrutinize and examine
    Ability to take initiative and prioritize tasks; good time-management, multi-task, problem-prevention and problem-solving skills.
    Willingness to adapt to changing business needs

    Apply via :

    careers.cicinsurancegroup.com

  • Cashier

    Cashier

    Job Purpose

    Accountable for processing all cash transactions accurately and efficiently and in accordance with company policies and procedures while focusing on achieving customer satisfaction and increasing revenue growth.

    Job Responsibility and Accountability

    Maintain daily cash float as per SOP, issue requisite receipts, change and customer refunds on authorization of the supervisors
    Account for cash, cheques, credit cards, Mpesa transactions and credit notes
    Provide requisite daily cashier summary to account for the day’s transactions
    Ensure filing of the documents produced daily and redeem any gift vouchers
    Prepare daily banking slips for cheques collected during the day and separate deposit slips for those on account.
    Capture client details accurately on the ETR system
    Ensure customers are attended promptly.
    Facilitate the resolution of customer complaints, guide them and provide relevant information
    Provide customer feedback on completion of the sale.
    Share information to customers on the offers available.
    Inform the customers about purchasing incentives.
    Responsible for helping build up a business by identifying new business prospects and selling products to them.
    Provide competitor pricing analysis as and when spotted, and should do regular checks in case of price changes.

    Qualification and Experience

    A minimum of Diploma in a business-related course.
    At least 1 year experience as a cashier preferably in retail.
    Must be friendly with a pleasant and engaging personality.
    Should be physically fit as the job requires standing most of the day and the individual may be required to lift large amounts of stock.
    Should have visual acuity to determine accuracy, neatness and thoroughness of work assigned, and determine safety of workplace surroundings for themselves and guests.
    Should be cooperative and understand customer needs and wants after a brief discussion with the customer. People in this profession are convincing and have a positive influence on the customer or client.
    Should be well-organized and detailed-oriented.
    Should have basic knowledge of accounting and finance.
    Should be of a smart appearance and articulate.
    Should be able to work under pressure.

    Key Skills:

    Good arithmetic skills.
    Good interpersonal skills.
    Teamwork and Collaboration

    Qualified candidates are encouraged to share their CVs apply through careers@hotpoint.co.ke on or before 6th August 2024. Thank you

    Apply via :

    careers@hotpoint.co.ke

  • Cook/Chef Culinary Intern

    Cook/Chef Culinary Intern

    JOB PURPOSE

    To prepare food and beverages efficiently and pack for service as per set Standard Operating Procedures and professional standards/requirements.

    Academic and professional qualifications

    Certificate/Diploma in Food & Beverage Production 
    Minimum of 1 year experience in a busy hospital
    Should have experience in working in a kitchen providing meals for large numbers
    Good communication (written and verbal) skills, including well developed presentation skills.
    Wide knowledge of Food and Beverage Production and Service.
    Food handler’s certification
    Certificate of Good Conduct

    go to method of application »

    Send your application to: recruitment@nairobiwesthospital.com. Deadline: August 6th 2024
     

    Apply via :

    recruitment@nairobiwesthospital.com

  • Commis

    Commis

    Job Description

    Preparation and storage of menu items, in accordance with established. procedures and quality standards and hygiene standards of the hotel.      
    Kitchen maintenance and cleaning, following food safety requirements.
    Maintaining and ordering stocks and supplies.
    Ensure all items are kept properly and labelled.
    Monitors and controls the cleanliness of the kitchen areas and equipment.
    Makes sure that the correct ordering procedures are followed, and that every order is done through a captain order.
    Prepares his working station and mise en place as per daily requirements and part stock lists.

    Qualifications

    Certificate or Diploma in Culinary or related field
    At least 1 year previous work experience in a similar capacity
    Good knowledge on HACCP and other procedures in Food Production
    Creative and passionate about food and customer service
    Excellent interpersonal and communication skills; a team player

    Apply via :

    jobs.smartrecruiters.com

  • Part-Time Tutor Basic Functional Literacy and Numeracy Skills Part-Time Tutor Basic Cooking Skills, Baking, Crocheting and Knitting

    Part-Time Tutor Basic Functional Literacy and Numeracy Skills Part-Time Tutor Basic Cooking Skills, Baking, Crocheting and Knitting

    POSITION SUMMARY

    The purpose of the Part-Time Tutor Basic Functional Literacy and Numeracy Skills is teaching basic reading and writing skills, and developing lesson plans that cater to different learning abilities. The Tutor will be expected to teach 2 days a week for a period not exceeding 6 months.

    KEY RESPONSIBILITIES

    Teach basic math skills, including addition, subtraction, multiplication, and division, using practical examples to make learning easy and engaging.
    Ensure all teaching practices create a safe and supportive learning environment that upholds fairness, respect, and kindness among participants.
    Provide regular updates on participants’ progress and report any concerns related to their safety and well-being immediately.

    EDUCATION REQUIREMENTS

    KNEC (Kenya National Examination Council) P1 Diploma in Education required.

    RELATED EXPERIENCE/ QUALIFICATION

    1 year experience in a similar teaching role.
    Candidates should have experience working with children and young people, preferably in a teaching or tutoring capacity
    A strong commitment to child protection and upholding participants’ dignity is essential.
    The ability to develop and follow lesson plans.

    TECHNICAL & BEHAVIORAL SKILLS

    Excellent communication skills in English and Kiswahili.
    Strong Interpersonal Skills
    Strong facilitation skills and class management

    go to method of application »

    Send your cover letter and CV as one PDF document to hr@refushe.org citing the position title:in the email subject line, by 1700hrs EAT on 2nd August 2024.

    Apply via :

    hr@refushe.org

  • Associate – People & Change

    Associate – People & Change

    Position Summary
    KPMG People & Change wish to recruit an Associate-People and Change to assist in analyzing client needs, support in delivery of various HR solutions as per the requirements of the engagement, ensuring compliance to KPMG policies and professional Standards.
    Key roles and responsibilities
    The Associate will have the following responsibilities:

    Participate in the preparation of proposals, bids, quotations etc. including pitching for jobs.
    Business development through identifying and escalating opportunities for further work while on an engagement and participate in research and proposal writing.
    Participate in the development of work plans and budgets to ensure efficiency and effectiveness in delivering engagements.
    Coordinate and attend kick-off and debrief meetings on every engagement and create Engagement Review Forms.
    Assist in managing revenue, meet individual revenue targets and ensure proper billing of clients.
    Assist in managing billing and prompting Engagement Managers for timely collection within 30 days of billing.
    Prepare risk management documents and ensure they are signed off and a task code obtained before starting any engagement.
    Ensure all client engagement files are compliant with the relevant documentation in line with the Quality, Risk Management requirements.
    Build industry knowledge through involvement in events, articles and report creation.
    Support in conducting training and capacity development for junior team members.
    Any other duties and responsibilities as may be assigned from time to time.

    Academic/Professional qualifications and Experience:

    Bachelor’s degree qualification in human resources or any other related field.
    Pursuing professional membership or certification with a relevant body i.e., CIPD, IHRM, SHRM etc.
    Registered member of the IHRM or SHRM (added advantage).
    Minimum 1 year of experience in human resource consulting.

    Technical competencies and Personal attributes:

    Strong consulting skills. Be able to effectively support all aspects of engagement delivery, end-to-end process, with minimal supervision and high accountability.
    Strong analytical & problem-solving skills, with the ability to proactively engage and consult with others across all levels.
    Good communication skills (written and verbal).
    Ability to organize and prioritize workload to meet deadlines.
    Strong business writing, report writing, presentation and research skills.
    A high standard of integrity.
    A high aptitude for learning new approaches and innovation.
    Self-driven and results-oriented.
    Team player with good interpersonal skills, work organization and coordination skills.
    Networking skills.
    Training/ facilitation skills.
    Diligent and committed to excellence.
    Resilience and Tenacity: must be able to always sustain motivation and commitment and can contain and absorb stressful moments and issues.
    Willingness to travel within and outside the region on a need basis.

    We offer:

    An exciting opportunity to work with a Big 4 firm on cutting edge clients across Africa.
    Continuous learning and development.
    Exposure to multi-disciplinary client service teams.
    Unrivalled space to grow and be innovative.

    If your career aspirations match this exciting opportunity, please use the link below to apply: Filling the link is mandatory for consideration alongside your application to  talentrecruit@kpmg.co.ke quoting ‘People & Change Associate’ by 09 August 2024.

    Apply via :

    talentrecruit@kpmg.co.ke

    forms.office.com

  • Medical Tariff Officer

    Medical Tariff Officer

    Job Description

    The job holder will be responsible for maintaining, compiling and uploading negotiated medical service provider pricelists in the system.

    KEY ROLES AND RESPONSIBILITIES

    Maintain accurate pricing schedules as per contract terms and negotiation outcomes.
    Analyse pricing schedules from service providers to identify opportunities for negotiation.
    Assist in negotiating pricing agreements with medical service providers by preparing counter proposals.
    Assist to review and analyse service provider contracts to ensure compliance with pricing and contractual terms.
    Compile and upload negotiated tariffs in the system
    Assist in preparing tariff upload reports for compliance audits.
    Assist in contract renewal and compliance processes

    SKILLS AND COMPETENCIES

    Good communication, negotiation and interpersonal skills
    Good analytical and monitoring skills
    High level of integrity and honesty
    Team player, commitment and ownership
    Basic understanding of health insurance
    Basic understanding of computer skills

    QUALIFICATIONS, KNOWLEDGE & EXPERIENCE

    Diploma in Clinical medicine or its equivalent
    At least 1 year experience in a busy private hospital or clinic setting
    Prior experience in a health insurance company is not required

    Apply via :

    oldmutual.wd3.myworkdayjobs.com

  • Customer Success Officer

    Customer Success Officer

    In this role, you’ll collect and analyze customer feedback from various touchpoints, handle escalated complaints from branches and departments, and perform CRM data audits to ensure data accuracy.
    You’ll also compile detailed monthly CX reports for business reviews and proactively engage with clients to address their needs, fostering long-term relationships.
    Ideal candidates must have a degree/diploma, analytical skills, over 1 years of experience in customer experience roles, and proficiency in Microsoft Office and CRM systems. Apply now to be part of our dedicated team!

    Skills
    Analytical Skills

    Ability to analyse loan processes, identify inefficiencies, and develop improvement strategies.

    Data Management

    Proficiency in handling and interpreting large datasets, CRM, Bantu, Valuation Systems

    Project Management

    Experience in managing projects from inception to completion, ensuring timely delivery and quality. Communication
    Strong verbal and written communication skills for coordinating with different teams and stakeholders. Problem-Solving
    Ability to quickly identify problems and implement effective solutions.

    Process Optimization

    Knowledge of process optimization methodologies like Lean, Six Sigma, or similar frameworks.

    Technical Skills

    Familiarity with relevant software tools, databases, and possibly programming for process automation.

    Regulatory Knowledge

    Understanding of compliance and regulatory requirements in the financial sector.
    Attention to Detail
    High level of accuracy and attention to detail in process documentation and execution.
    Customer Service Orientation
    Ability to improve customer satisfaction through efficient loan processing and service enhancements.

    Send your CV to – hr@ngaocredit.com

    Apply via :

    hr@ngaocredit.com

  • Optometrist – Part Time – Garissa Optometrist – Part Time – Wajir Dentists (Part Time) – Garissa Dentists (Part Time) – Wajir Community Oral Health Officer- Part Time – Garissa Community Oral Health Officer- Part Time – Wajir Community Oral Health Officer (COHO) – Lamu(Mpeketoni) Community Oral Health Officer (COHO) – Busia

    Optometrist – Part Time – Garissa Optometrist – Part Time – Wajir Dentists (Part Time) – Garissa Dentists (Part Time) – Wajir Community Oral Health Officer- Part Time – Garissa Community Oral Health Officer- Part Time – Wajir Community Oral Health Officer (COHO) – Lamu(Mpeketoni) Community Oral Health Officer (COHO) – Busia

    Qualifications/Requirements

    Diploma in Optometry
    Licensed Optometrist with Optometrists’ Association of Kenya
    Minimum of one (1) year relevant experience
    Proficient in computer applications
    Good communication skills

    go to method of application »

    If you match the above qualifications, send your CV, cover letter and copies of your professional and academic certificates to recruitment@equityafia.co.ke quoting the location and position you are applying for on the email subject on or before 2nd August 2024. Only shortlisted candidates will be contacted.

    Apply via :

    recruitment@equityafia.co.ke