Jobs Kenya

Job Experience: Experience of 1 year

  • Cars Category: Field Sales Managers

    Cars Category: Field Sales Managers

    Jiji is the largest online marketplace with over 10 million visitors on our site and 5 million active ads. We have been recognized as the best classifieds twice in a row with the highest visibility and returns on our different categories and services. Our site has continuously gained trust among Kenyans enabling us to be the Mobile App of the Year| Shopping and E-commerce in Kenya. We have had a tremendous impact among our buyers and sellers which has positively contributed to their growth. 
    RESPONSIBILITIES

    Sell Premium Services: Connect with car dealerships and yards, selling our exclusive Jiji Premium services.
    Support Growth: Provide expert guidance to car dealers, helping them expand and thrive on the Jiji platform.

    REQUIREMENTS

    Proven experience in sales. Automotive industry experience is an added advantage.
    Strong communication, reporting, negotiation, and networking skills.
    A sharp business acumen to drive results.

    BENEFITS

    Retainer – Earn a retainer upon reaching your minimum sales threshold.
    Generous Commission – Unlock commission on all sales beyond the retainer.
    Allowance – Enjoy transport and airtime allowances.
    Flexibility – Work fully remote.

    Please send your CV to hr@jiji.co.ke using the job title as the subject of your email. We look forward to speaking with you more about this opportunity.

    Apply via :

    hr@jiji.co.ke

  • Analyst, Insights

    Analyst, Insights

    About the role

    We are looking for a strong East Africa-focused political analyst, working within teams to deliver excellence across complex mandates at a regional level, and an understanding of political, economic, social and policy contexts across East Africa. The responsibilities are as follows:

    Consulting services

    Undertake deep and extensive research, conduct comprehensive analysis, and assess risks and opportunities facing clients, with a focus on East and Horn of Africa
    Support complex policy, political and stakeholder advisory projects, contributing to individual deliverables and workstreams.
    Produce and deliver high-quality written and visual-led analysis on political and economic developments across Africa, with a focus on East and Horn of Africa, and participating in related client briefings
    Build and maintain working relationships with clients
    Maintain a high level of local expertise through in-country intelligence gathering and open-source research, with a focus on building networks in the region and focus on key markets (Ethiopia, Uganda, Tanzania)
    Network with key local and regional stakeholders to gather insights into policies, attitudes, current plans and upcoming announcements and advise clients on relationships with key stakeholders and engagement planning

    Other responsibilities

    Assist with building Africa Practice’s knowledge base regarding East and Horn of Africa, and develop related marketing material
    Contribute to further developing the methodologies and best practices applied by Africa Practice’s Insights practice

    What we are looking for
    The successful candidate will demonstrate:

    At least 1 year of professional experience analysing and advising on regional political and economic issues
    Outstanding verbal and written communication in English. An ability to write clearly, concisely and authoritatively to tight deadlines is crucial for this role
    Excellent investigative, analytical and critical thinking skills, combined with a genuine interest in, and knowledge of, current African affairs – with a clear focus on East and Horn of Africa
    Deep knowledge of, and genuine interest, in the regional political economy, with a demonstrated focus on one or more of the main regional markets e.g. Ethiopia
    Ability to cultivate strong trust-based relationships within the company, with clients and with the wider political economy ecosystem
    A dynamic self-starter, able to work on their own initiative on complex issues
    Outstanding critical thinking, communication and stakeholder engagement skills
    A network of contacts with local and regional political experts, government officials and private sector players, as well as demonstrated proactivity and willingness to in expand these contacts
    Undergraduate degree in a relevant discipline (international relations, political science, law), postgraduate degree preferred
    Fluency in a relevant continental language preferred (e.g. Amharic, Afaan, Oromo, Swahili, Somali)

    Apply via :

    africapractice.bamboohr.com

  • Call Centre Part-Timer

    Call Centre Part-Timer

    Key Responsibilities:

    Customer Interaction: Answer all incoming calls promptly and professionally, addressing customer inquiries and providing menu recommendations.
    Order Management: Efficiently handle phone and online orders, ensuring accuracy and timely processing.
    Customer Service: Maintain a positive and confident tone while resolving customer issues and complaints immediately, ensuring satisfaction.
    System Usage: Utilize our web-based order management system effectively, including searching for food items and entering accurate delivery details.
    Shift Reporting: At the end of each shift, report any pending issues, power down your workstation, and ensure your area is clean and organized.
    Continuous Learning: Stay informed about our menu, promotions, and any updates to provide the best service possible.

    Requirements:

    Experience: A minimum of 1 year of customer service experience is required.
    Education: At least a diploma in a business-related field.
    Communication Skills: Excellent verbal and written communication skills are essential for effective customer interaction.
    Multitasking Ability: Strong ability to handle multiple calls and orders simultaneously while maintaining accuracy and composure.
    Technical Proficiency: Familiarity with using call center software and web-based order management systems is a plus.
    Problem-Solving Skills: Ability to think on your feet and resolve customer issues quickly and effectively.
    Team Player: Willingness to collaborate with colleagues and seek support when needed to maintain high-quality service.
    Flexibility: Availability to work shifts, including weekends and holidays, as required.
    This part-time role is ideal for someone who is self-motivated, enjoys working in a fast-paced environment, and is looking for opportunities to grow within our company.

    Send applications to hr@kutuma.co.ke

    Apply via :

    hr@kutuma.co.ke

  • Account Assistant

    Account Assistant

    Job Purpose:
    This is an entry level position. Reporting to the accountant, this position serves to assist the accountant and manage the stock and stock inventory.
    Job Specification

    Holder of CPA section 3
    1 years of relevant experience
    Good organizational and communication skills
    Ability to co-operate, be service-minded and be willing to assume responsibility
    Experience in stock taking or knowledge in food & beverage will be an added advantage

    Job description;

    Inventory management
    In charge of the procuring process
    Receiving and inspecting all incoming hotel materials and reconciling with purchase orders
    Following standards for issuing and receiving stock within the stores and manage stock levels
    Responsible for day-to day management on the storage facilities
    Responsible for storage of both food & beverage and operational stock.
    Assist the Accountant on operational control and stock management
    Assist the accountant in preparing budgets, financial and management accounts; ensuring propriety and regularity of expenditure within the Jaqanaz Resort budget and ensuring that appropriate accounting procedures are followed.
    Any other duty as assigned from time to time.

    Any candidate who meets the above criteria should apply to recruit@jaqanazresort.co.ke on or before 31st August 2024.

    Apply via :

    recruit@jaqanazresort.co.ke

  • Customer Service Reliever-Hospital

    Customer Service Reliever-Hospital

    Job Requirements

    Bachelors Degree Business Administration, Hospitality Management or any related course.
    Attained a C+ or higher in your KCSE.
    Proficient in Microsoft Office.
    Customer Service experience: At least 1 Year would be an added advantage preferably in a busy environment.

    Competencies and Skills Required

    Excellent communication and presentation skills.
    Enthusiasm and Reliability
    Ability to multi-task and work under pressure
    Highly adaptable
    Exceptional interpersonal skills
    Emotionally Intelligent
    Empathetic
    Strong customer centric skills

    Job Duties and Responsibilities.

    Maintaining a positive, empathetic and professional attitude towards clients at all times
    Primary point of contact within the hospital
    Investigate and respond to all customer enquiries promptly directly to customer inquiries either fact to face, by telephone or electronically and Resolving customer complaints
    Welcoming, receiving, guiding and directing the patients around the hospital
    Filling and processing of application forms
    Investigate and respond to all customer enquiries promptly.
    Escalate complex queries to the appropriate functional area.
    Carry out customer and product related document processing
    Make customers’ experiences better by ensuring customer satisfaction
    Communicating with customers through various channels.
    Develops and maintains strong relationships with customers by providing support, information, and guidance
    Performing billing duties.
    Provides excellent customer service by responding promptly to customer inquiries, questions, acknowledging concerns and resolving complaints.
    Answer all incoming calls and redirect them or keep messages.
    Handling patients, referral sources, and administrative department inquires
    Assisting the doctors in booking appointments for the next visit of the patient.
    Entering patient information into a customer information system
    Serving as a backup when other employees are out due to absent staff members
    Any other duties as assigned.

    Interested applicants should send their detailed CVs and cover letters urgently quoting the job title ( Customer Service Reliever-Hospital) as subject to careers@italgloballtd.com to reach us not later than 20th August 2024.

    Apply via :

    careers@italgloballtd.com

  • Digital Channels Officer

    Digital Channels Officer

    Job Purpose:
    Digital Channels Officer will be responsible for Championing uptake of DFS products while ensuring exceptional relationship management for retention.
    Responsibilities:

    Recruitment of New customers by opening Accounts Virtually, On-board Credit Card customers, On-board Prepaid card customers, recruit New customers for Virtual Loans and New Family Pay customers.
    Driving Agent/Merchant/ MPESA Agents recruitment in the branch as per the laid down standards and CBK Guidelines as well as tracking and performance.
    Drive uptake of DFS products in the Branch as per agreed KPI’s.
    Guiding Agents/Merchants/MPESA Agents in their respective branches, through the uptake process and procedures, and follow up, assistance in terms of replenishing of materials, complaints resolve and general guidance and Ensure Nil dormancy.
    Providing regular updates on the agent network and ensure Excellent Customer Service Delivery in Agents and Merchant Business by ensuring that Agents offer steller class customer centrism principles as guided by the banks policies.
    Working with Branch team to provide continuous one on one Agent training on operations and product knowledge and training & Awareness for agents and Merchants on Anti Money Laundering (AML/CFT).
    Ensuring Family Bank Agents and Merchants are visible with the correct branding collaterals.
    Supporting the Branch on dormant PesaPap activations and dormant card renewals.
    Ensuring observance of the Central Bank of Kenya Guidelines on Agent Banking by sensitizing Agents and Merchants on the CBK provisions and need to comply with the same.
    Working with DFS Head office team to resolve operational issues affecting DFS Business and also ensure uptake of DFS innovations in the Branch.
    Carrying out periodic and regular visits to the Merchants/Agents to drive Family Bank POS usage, ensure that dormancy levels of both Merchants are below 5 %.
    Ensuring that 90% of transactions are migrated to channels.
    Responsible for reporting potential and actual Money Laundering Risk, including suspicious transactions in accordance with the laid down AML policies & procedures and adherence to Data Protection Act.
    Hand holding new Digital Channels officers by providing them with guidance on how to grow their business.

    Qualifications:

    Bachelor’s degree in commerce/business related field.
    At least 1 year sales experience in banking, preferably Digital sales.

    Competencies:

    Goal-focused with a sharp ability to identify and capitalize on business opportunities, particularly in digital financial services.
    Demonstrates creativity in the sales process, able to innovate and adapt strategies to meet targets in competitive or high-pressure environments.
    Passionate and driven to achieve sales targets and organizational objectives, even under challenging circumstances.
    Builds and maintains strong professional networks, leveraging these relationships to drive business growth and enhance service delivery.
    Possesses the interpersonal skills necessary to build and sustain long-term relationships with clients, ensuring high levels of satisfaction and retention.
    Proficient in negotiation and persuasion, able to influence outcomes in favor of the organization while maintaining positive stakeholder relationships.
    Efficient in managing time and resources, ensuring that deadlines are met without compromising on quality.
    Proficient in the use of Microsoft Office Packages and other relevant digital tools, with a strong understanding of how technology can be leveraged to enhance financial services.
    Demonstrates unwavering integrity in all professional dealings, fostering trust and respect among colleagues, clients, and stakeholders.
    Deep understanding of the financial services industry, particularly in the digital space, with insights into market trends, competitive dynamics, and regulatory changes.
    Understanding of the Data Protection Act, Banking Act and Central Bank of Kenya (CBK) prudential guidelines.

    ALL applicants MUST apply online to the email; recruitment@familybank.co.ke  closing date is 23rd August 2024.

    Apply via :

    recruitment@familybank.co.ke

  • Machine Operator

    Machine Operator

    JOB PURPOSE
    Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. If you are passionate in delivering customer satisfaction in a fast-moving consumer goods manufacturing operations and adhering to world class quality standards while maximizing cost effectiveness and application of optimal equipment runs and equipment efficiency, then this role is just for you!
    WHAT WILL YOUR MAIN RESPONSIBILITIES BE
    Technical
    As machine Operator, are required to: –

    Have working knowledge and technical skills in the operations machinery in a safe and effective manner in executing production plan. 
    Maintain machinery to the prescribed standards and levels of cleanliness.
    Understand properties of materials being handled and be able to perform correct adjustment and setting.
    Proactively work with Professional Maintenance and Quality Control staff to achieve zero breakdowns and zero defects.
    Carry out product and process changeovers/wash-outs to maintain quality standards whilst minimizing the impact to the production plan.
    Monitor quality against set standards and reports any product and packaging faults.  Detects process abnormalities quickly and takes emergency action to prevent them.
    Monitor measures and performance after initial improvements and take further action as required including carrying out Kaizen / continuous improvement activities

    WHAT YOU NEED TO SUCCEED

    Machine Operators require a level of agility to move quickly between workstations, ascend and descend steps.
    Assembly and control operations also require a level of hand eye coordination and finger dexterity.

    Experiences & Qualifications
    Minimum Requirement: –

    Diploma in Mechanical, Electrical and related Technical Courses
    At Least 1 year working experience in similar role.

    Preferred: –

    Experience as a Machine Operator.
    Experience of manufacturing in a Fast-Moving Consumer Goods Company.
    Demonstrate strong mechanical aptitude to progress onto the Unilever Technical Operator Curriculum (Entry, Developing and Full level).

    Skills

    Workplace Organization
    Professional Maintenance
    Quality Maintenance Tools and Steps
    Trouble shotting and Problem solving

    Leadership

    You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
    As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

    Apply via :

    careers.unilever.com

  • Stores Supervisor

    Stores Supervisor

    POSITION SUMMARY

    Receive, unload, and process deliveries.
    Verify and track received inventory and complete inventory reports and logs.
    Complete requisition forms for inventory and supplies.
    Notify manager/supervisor of low stock levels in a timely manner.
    Work with suppliers to resolve discrepancies between invoices and actual received merchandise.
    Troubleshoot vendor delivery issues and oversee return process.
    Adhere to food safety and handling policies and procedures across all food-related departments or areas.
    Inspect deliveries and date times to verify freshness, cleanliness, consistency, and quality throughout case lots.
    Refuse acceptance of damaged, unacceptable, or incorrect items.
    Maintain and organize all received pallets until product is “broken down”, removed and/or stored.
    Remove empty pallets, cardboard, and trash and place in proper storage areas.
    Assign and ensure work tasks are completed correctly and on time; serve as a departmental role model or mentor.
    Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational quality.
    Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
    Follow all company policies and procedures; maintain confidentiality of proprietary information; protect company assets.
    Welcome and acknowledge all guests according to company standards.
    Speak with others using clear and professional language; answer telephones using appropriate etiquette.
    Develop and maintain positive working relationships with others. Read and visually verify information in a variety of formats (e.g., small print).
    Visually inspect tools, equipment, or machines (e.g., to identify defects).
    Enter and locate work-related information using computers and/or point of sale systems.
    Stand, sit, or walk for an extended period of time or for an entire work shift.
    Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
    Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
    Move through narrow, confined, or elevated spaces.
    Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
    Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
    Perform other reasonable job duties as requested by Supervisors.

    PREFERRED QUALIFICATIONS

    Education:  High school diploma or G.E.D. equivalent.
    Related Work Experience: At least 1 year of related work experience.
    Supervisory Experience: No supervisory experience.
    License or Certification:  None

    Apply via :

    jobs.marriott.com

  • Legal Fellow Community Environmental Legal Officer (CELO) Kwale, Mombasa

    Legal Fellow Community Environmental Legal Officer (CELO) Kwale, Mombasa

    Key Roles:
    Technical Advice

    Supporting and aiding the Defending Rights team in appraising strategic impact assessments, environmental impact assessments, and other project decision making processes.
    Supporting Community Environmental Legal Officer (CELOs) to advise community organizations and partners on legal processes.
    Provide litigation support to advocates which may include but is not limited to legal research, drafting of pleadings and trial preparations.
    Supporting the tracking of Natural Justice and other legal organization court cases and legal processes within East Africa

    Policy and Legal Reform

    Supporting Natural Justice in making submissions before the Kenyan Government, regional bodies or international institutions.
    Support the tracking of various policy and legal reform that revolves around Natural Justices work.
    Supporting Natural Justice’s JETA, ECLA and AED initiatives.

    Legal Empowerment

    Develop a deeper understanding of the impact of projects that community members experience by traveling to and spending time with communities, community-based organizations, and community paralegals.
    Learn and support the application of legal empowerment methodologies through supporting the work of the NJ community paralegals.
    Carry out research on projects and legal violations, and train affected individuals.
    Guide and train affected communities in drafting letters and complaints and making submissions.
    Assist in the case management process-case logs and case tracking forms.
    Provide input into the improvement of legal empowerment methodologies and conduct legal empowerment to communities.
    Engage with administrative decision-making institutions and processes in Kenya, including understanding the role of the National Environmental Management Authority, Water Resources Authority, Kenya Wildlife Service, and Kenya Forest Service, etc in addressing legal violations.

    Research, Communications and Knowledge Management

    Update database on case laws relevant to NJ work.
    Support CELOs to undertake research on environmental justice issues, such as legal violations, institutions, law applicable, and possible remedies.
    Work with the NJ legal and research teams to analyse the efficacy of national and international environmental and human rights laws.
    Work with the Communications Officer to use media channels to disseminate key information from the research.

    Reporting and Project Management

    Attend and contribute actively and constructively at all team and program meetings.
    Provide accurate and timely information on program activities for reporting, compliance and
    fundraising.
    Prepare relevant reports and updates as and when required.
    Regularly communicate and liaise with team members on project and case activities.
    Add relevant information and tasks on the program management tools and upload all
    information related to NJ work on the organization’s SharePoint.

    Finance and Administration

    Keep records of all expenditures and provide to the administration and finance officer as directed
    and in a timely manner.

    Qualifications & Experience

    Minimum of a Bachelor’s Degree in Law from a recognized university.
    An Advocate of the High Court of Kenya.
    Knowledge of Kenya’s constitutional and administrative law, including human rights, land& environmental law.
    Minimum of 1 year relevant work experience in any public interest law and passionate about environmental law, indigenous communities and the climate.
    Keen interest in and commitment to advancing marginalized communities’ rights, particularly in their environments.
    Computer literacy- Understanding of data entry, basic computer skills and knowledge of databases.
    Excellent knowledge of spoken and written English and Kiswahili.
    Keen interest in and commitment to advancing the rights of marginalized communities, particularly in relation to their environments.
    Conviction in and commitment to constitutionalism and principles of environmental justice.
    Good legal research skills in law, policy and social issues.
    Experience in conducting fieldwork and working with marginalized communities.
    Experience communicating complex legal issues in an accessible way to communities.
    Experience relating research or project experiences to policy advocacy.
    Experience conducting primary and/or desktop research and preparing clear and analytical
    reports (with proof of published work).
    Experience writing applications and reporting to donors.
    Experience in program management, including budgeting, project planning, contract
    drafting, monitoring and evaluation, and reporting.
    An understanding of and experience in the socio-political environment and civil society work
    in the region.
    Excellent oral and written communication skills.
    Citizen of Kenya or have authorization to work in Kenya

    go to method of application »

    Share your applications combining the cover letter and CV as one PDF document to recruit@platinumadvisory.co.ke or ‘CELO-Kwale and Mombasa with ‘Application for the position of Legal Fellow’ as the subject line. Do not attach your testimonials or certificates. Closing Date for Applications: 30th August 2024.

    Apply via :

    recruit@platinumadvisory.co.ke