The Administrative Assistant provides a full range of administrative and/or program support to the Nairobi Water Fund Trust project office in Sagana town, Kenya.
Essential Functions of the Admin Assistant
The Administrative Assistant performs various administrative tasks, including some or all of the following: maintaining vehicle logs, fuel records, answering phones, organizing and maintaining files, purchasing, maintaining equipment, and working with vendors.
S/he may handle domestic and international travel arrangements. S/he will schedule and coordinate logistics of meetings and may assist with the coordination of special events. The Assistant may communicate on behalf of the supervisor with internal and external sources, including staff, partners, government officials and donors.
S/he may handle inquiries about program activities and assist in the development of program materials and correspondence. S/he will use available systems and resources to maintain and track data such as inventory and fuel logs. S/he will provide other staff with information they need to make decisions and solve problems. S/he will have frequent interaction with staff throughout the program and in other Conservancy offices, and with vendors.
Responsibilities for the Admin Assistant Job
Limited financial responsibility, which may include processing invoices, preparing accounting forms, petty cash, purchasing, and travel expense reports.
Monitor vehicle log book, keep track of fuel card use for each vehicle and motorcycles and reconcile with bills, maintain efficiency records, regular inspection of vehicles, and allocations of vehicles to different activities.
Record keeping of inventory and reconciling to the physical inventory items.
May help plan and direct the work of volunteers or interns.
Coordinate logistics of meetings and may assist with the coordination of special events.
Ensure proper documentation for compliance with TNC policies and procedures, and external (donor/legal/IRS) requirements.
Provide operational support to the Water Fund team including but not limited to two managers and four field based technical staff
Office administrative support including day to day operation for the Sagana project office and support to field based staff
Prioritize tasks in the absence of specific instructions and make day-to-day decisions within the scope of work assignments.
Duties are performed according to instructions or established practices.
May serve as a team member for assigned projects.
Supervisor will resolve any problems or questions.
Working for extended hours maybe required from time to time.
This list is not exhaustive and may change subject to the dynamics of the project activities
Work environment involves only infrequent exposure to disagreeable elements and minor physical exertion and/or strain.
Qualifications for the Admin Assistant Job
Degree level education, plus 1-year experience or equivalent combination.
Experience in the not-for-profit sector.
Valid Driver’s License.
Experience managing diverse activities to meet deadlines.
Experience providing administrative and logistics support including some or all of the following: phones/customer service, fuel records, equipment maintenance, coordinating travel arrangements and meetings, organizing files, logistics and purchasing or related activities.
Experience working and communicating with a wide range of people.
Auto Safety Policy
This position requires a valid driver’s license and compliance with the Conservancy’s Auto Safety Program. Employees may not drive Conservancy-owned/leased vehicles, rental cars, or personal vehicles on behalf of the Conservancy if considered “high risk drivers.” Please see further details in the Auto Safety Program document available at www.nature.org/careers.
Employment in this position will be contingent upon completion of a Vehicle Use Agreement, which may include a review of the prospective employee’s motor vehicle record.
Job Experience: Experience of 1 year
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Administrative Assistant
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Customer Service Officer / Flight Attendant
Ref No CC/02/112016
The Airline is looking for qualified candidates to fill in the above positions:
Qualifications & Skills
Bachelor’s Degree in Business Related field
Proficiency in basic MS packages; experience with reservations programs will be an added advantage
Minimum 1 years’ experience in a similar role
Must possess a passion for people and a desire to help people in a professional capacity
Must have good communication and interpersonal skills.
Flight Attendant training will be an added advantage
Additional language (i.e. French, Spanish, Italian, etc) will an added advantage
Working Conditions:
Responsibilities may require evening and weekend / holidays on duty or standby. -
Underwriting Assistant (Internal Candidates Only)
Reviewing proposal forms, verifying client’s data, assessing the proposed risk within set standards, counterchecking the terms of the policy as well as reviewing the conditions of the policy.Key Responsibilities
Assess the proposed risk within set standards
Keep detailed and accurate records of policies underwritten and decisions made
Review proposal forms
Release policy documents, endorsements
Communicate with clients on the renewal terms
Maintain high standards of customer service – responding to clients enquiries; (walk-in clients, telephone and emails)
Liaise with intermediaries and direct clients on issues relating to their policies
Apply the credit control policy by ensuring that debit/credit notes raised are mailed and that they reach the clients/intermediaries within the shortest time possible.
Generate renewal notices for all renewal business
Perform any other duties as may be assigned from time to time
Key Performance Measures
Timely release of policy documents
Timely renewal of business
Working RelationshipsInternal Relationships
Accountable to the Underwriting Supervisor
Required to liaise and work closely with the other departments as may be necessary
External Relationships
Britam customers
Reinsurance companies
Knowledge, Experience And Qualifications Required
Bachelor’s degree (insurance option preferred)
At least one year experience in the insurance industry
Core Competencies
Communication skills
Building Relationships
Focuses on the Customers
Develops Self
Solves Problems
Technical/ Functional competencies
Technical and functional competencies
Knowledge of insurance concepts
Knowledge of underwriting processes and procedures
Technical competence in underwriting insurance risks
Knowledge of insurance regulatory requirements -
Communications & Support Officer Financial Accountant Operations Officer Project Administrator Consultant: Analysis of Policy Environment for Women Economic Empowerment Consultant: Social Behaviour Change Communication Strategy
Position Summary
Reporting to the finance officer, the communications officer will offer support to the country office and project teams. He/she will support execution of internal and external communications policies and related processes, based on country strategy, corporate policies and in consultation with other PR/Communication officers, in order to contribute to effective SNV branding and increased internal communication. The communications officer will also perform facility and office related activities, on request as well as proactively and in line with internal guidelines, in order to provide the employees with the right facilities and services, as a precondition for the execution of their activities. The work location is Nairobi with incidental travel to field offices.
Responsibilities
Support SNV Kenya and project communications;
Support country and project communication officers on internal communication products and implementation, and support distribution of internal communication within the country;
Support external communication for the country, and support production and distribution of communication materials (e.g. reports, documents, promotional movies, visuals);
Support management and advisors on communication matters, application of corporate brand and promotional activities;
Welcome visitors and guests, provide coffee/tea, photocopy, bind and archive documents, carry out elementary administrative tasks (register of receipts, invoices and log keeping) based on work instructions;
Record and distribute stock as required, ensure adequate supply of stationary and take care of all incoming and outgoing mail and collect deliveries, based on work instructions and from approved stationary suppliers;
Answer and put through incoming calls, handle and register incoming mails and faxes, connect outgoing calls and send faxes when needed, as well as welcome and register visitors and maintain the telephone list, based on work instructions and requests of employees;
Provide catering services to employees , external parties and visitors, based on work instructions;
Support travel and logistics if and when required by booking hotels and flight tickets;
Support and replace CMT management assistant if and when required.
Candidate profile
Kenya Certificate of Secondary Education;
Vocational training in communication, Business Administration, Office Management or related courses
At least 1 years relevant working experience with an international organisation;
General knowledge and understanding of donor regulations;
Good communication and organization skills.
Contract duration
1 year with possibility of extension.
Expected start date
January 2017.
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Sales Representative – Land/Plots
Responsibilities for the Sales Representative Job
Identifies business opportunities by prospecting different clients via telephone
Book appointments with corporate and individual clients; visit them in their offices to present the company’s products.
Carry out product demonstration to clients and brief them about the location, benefits, price and modes of payment.
Follow up prospects till execution of the sale and after sale service.
Researching and developing new ways of sourcing new clients; identifying institutions that have groups and approach them for demonstration.
Handle correspondences and inquiries through email, phones or face to face.
Assist the customer service officer in marketing during events.
Follow up with payments by clients sourced by self.
Create a good relationship with clients by providing support, information and guidance
Maintain and update clients database contacts and status of ongoing sales
Generate sales plan reports, challenges and achievements; daily, weekly and monthly.
Sales Representative Job Qualifications
More than 1 year proven experience in insurance industry or other sales role
Ability to learn about products and services and describe/explain them to prospects
Excellent commercial acumen coupled with a business development track record
Ability to drive account performances whilst delivering cost effective results
Self-motivated, flexible and open to change.
Strong planning, organizing, reporting and networking skills.
A natural communicator with excellent negotiation, persuasive, presentation and interpersonal skills
Highly driven with enthusiasm to meet high sales targets and to cope under demanding pressure.
Business related qualification
Proficiency in computer skills; MS Office -
Front Office Executive
As a Front Office Executive and Events Assistant, your basic duties will include: Provide exceptional customer care.
Participate and promote sales of products through adverts, field trips, expos, exhibitions and multiple listing services as requested by management.
Follow up on the work for the clients with the processing department, such as sale agreements, letters of offer, receipts among others.
Advise clients on market conditions, prices and related matters.
Direct walk in customers appropriately.
To ensure that the presentation of the office and the reception area is clean and immaculate at all times.
To maintain the company social media accounts as requested by management.
To assist the management with event planning.
Responding to calls for all assigned telephones.
Filing and documentation.
Any other duties as reasonably requested by Management.
The successful applicant will be able to demonstrate essential skills and knowledge including:
A minimum of a Diploma/Degree.
Self driven, proactive and enthusiastic.
At least 1 year experience a customer facing role especially in the real estate sector is preferred.
IT skills including word processing, database, spreadsheets and email.
Passionate about customer service.
Good organisation, planning skills and attention to detail First class customer service skills.
Team player.
Strong communication and interpersonal skills
Flexible, positive and professional attitude.
Patient, polite and friendly
Ability to work in a fast-paced and highly growing business -
Tourism Graduate Assistant Media Graduate Assistant Engineering Graduate Assistant Criminology Graduate Assistant ICT Teaching – International Relations Teaching
Qualifications for the Tourism Graduate Assistant Job
A Bachelors degree in Travel & Tourism Management
IATA Qualifications – Consultant level
Should be registered in a Masters degree programme
At least 1 year experience in an institution of higher learning
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Customer Service Executive
Role’s Summary: The position serves as the first point of contact with insurance companies and provides assistance to individuals by responding to routine questions from the shops; provision of general information, and performing general clerical duties.
Key Responsibilities
Scanning all Insurance claim forms to the insurances for approval
Liaising with shops,clients and insurances often via telephone and e-mail.
Training and informing staff on the new corporate procedures.
Updating the marketing manager of any corporate changes immediately
Analyzing the insurances sales performance and giving comprehensive report.
Performs general data entry; prepares product or service reports by collecting and analyzing customer information.
Provides back-up support to other group members (sales, marketing) in the performance of job duties as required.
Performs other related clerical duties as required or deemed necessary
Qualifications and Experience
Diploma in Business Administration / Management / Customer Care / Front Desk / Marketing / Public Relations from recognized institution
At least 1 years’ experience in customer service / front office / Public Relations.
Computer literate
Willingness to be part of our corporate values and culture
The Person:
Outgoing personality, confident and responsible.
Self driven and result oriented individual exhibiting discipline and integrity
Effective listening skills.
A quick learner, adaptable and able to work well under pressure
Good communication and inter-personal skills
Excellent presentation and negotiation skills.
Team building, problem solving and public relation skills
Please state the expected salary in the Curriculum Vitae. -
Digital Brand Manager
Responsibilities: Manage the planning and execution of all web, search engine marketing, social media and display advertising campaigns.
Manage company website, in conjunction with customer service and ensure online sales are serviced in a timely manner.
Ensure the website and all company portals are world class, exciting and dynamic, increasing traffic to the brand and implement strategies to do so.
Strategize, build and maintain social media presence and engagement levels, monitor feedback and escalate as relevant.
Execute online campaigns for various products that are digitally driven creating opportunities for increased sales revenue.
Measure and report performance of all digital marketing campaigns. Link social media marketing to all field activation marketing activities.
Experience, Qualifications & Skills: Bachelor’s degree in Marketing or Information Technology
Excellent communication and interpersonal skills
Minimum one year experience required in Digital Marketing
Knowledge of website analytic tools
Proficiency in Adobe Illustrator and Photoshop Excellent planning, organization and problem solving skills -
Bookshop Clerks Deputy Chief Planning Officer Chief Curriculum Development officer (Electrical) Chief Curriculum Development Officer (Computer Studies OR ICT) ICT Officer Chief Studio Technical Operator Studio Technical Operator II Studio Techanical Operator III Librarian III Librarian II Printing Assistant Senior Printer Senior Assistant Director Print and Publications
a) Duties and Responsibilities
Duties and responsibilities at this level will entail the following:
1. Ensuring documentation of multimedia Accounting records;
2. Selling of multimedia materials;
3. Assisting in maintenance of bookshop ledgers;
4. Managing Inventory as per FIFO policy of Inventory management;
5. Packaging of purchased materials
6. Dispatching of bookshop materials to clients within and outside Nairobi;
7. Arranging and sorting of syllabuses and other materials in multi-media bookshop;
8. Taking orders from customers, physically, on phone and through email;
9. Taking part in end of financial year stock taking;
10. Requesting and receiving bookshop materials from the main store; and
11. Marketing bookshop materials to clients.
b) Requirements for Appointment For appointment a candidate must have:
(i) KCSE grade C plain;
(ii) CPA II;
(iii) Relevant working experience for at least one (1) year.
(iv) Proficient in computer use and applications; and
(v) Initiative, team player and highly motivated.
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