Nature and Purpose: As part of a team, and as a Debt Collector, you will be given a debt portfolio and it’s your duty to take every initiative to ensure optimum debt recovery and to always meet the monthly collection target of 47.50% of the 0-180 day debt category.
Duties and Responsibilities:
Maintain a realistically low incidence rate of bad debt in line with the monthly targets
Consistently meet and maintain collection targets, including the targeted number of effective calls per day
Anticipate developments, and identify accounts that will require special attention
Handle disputed accounts by collecting all relevant information and documents to reconcile customer queries
Undertake reconciliations, and compile documentation and necessary reports for necessary action by management
Maintain accurate individual records and performance statistics for the debtors in your portfolio
Obtain sufficient information to assess the risk of new and existing customers
Work within guidelines provided and report to the AR Team leader
Close liaison with business units, internal and external clients, the focal point being timely collections and query resolution
Provide accurate advice on debt management, queries, VAT issues etc
Involvement in the reconciliations analysis of ledger accounts and invoicing history
Liaise with invoicing team on Credit Control queries for prompt resolution
Ensure all relevant details are provided to the riders to facilitate collection without unnecessary problems.
Undertake ad-hoc responsibilities as required.
Qualification and skills:
A business related diploma/degree from a recognized university/college.
Preference given to CCP (Certified Credit Professional) training is a MUST
A minimum 1 year practical experience in debt collection, credit services/roles or administrative /clerical roles.
1 years’ experience in banking sector as a debt collector will be an added advantage.
Job Experience: Experience of 1 year
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Debt Collector
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Project Manager
Job Summary: The incumbent will report to Maker for MNCH Principal Investigator (PI) – University of Nairobi, FABLAB/Maker Space.
S/he will be responsible for providing necessary support to the Maker for MNCH project teams in the Maker Hub as well as other assigned activities by liaising with the Project Officer as well as supporting with programme record keeping, documentation and reporting support.
This may include liaison with partners as required.
Main Duties & Responsibilities:
Support the PI in providing project leadership to the Maker teams in the Maker Hub.
Coordinate specific activities as assigned by the PI within the LABS that are related to the Maker for MNCH project.
Coordinate and maintain records of students involved in the Maker Project.
Coordinate student activities at the LAB pertaining to the Maker Project.
Prepare and maintain project documentation.
Prepare and monitor work plans
Help to define and document the engineering design objectives for each project arising through the selection process.
Assist in maintaining the internet portal for project management.
Compose routine correspondence, develops reports, graphs, charts, and spread sheets as assigned by the PI.
Maintain calendar for the MNCH PI and arranges meetings for project as needed.
Provide on-going M&E support to the Maker Hub.
Prepare routine reports for Maker for MNCH project, UoN internal reporting and UON to Concern Worldwide.
Act as liaison with the other partners in the Maker Hub in the absence of the PI.
Other duties as assigned by MNCH Principal Investigator
Job Specification:
A degree in health, engineering or social studies with at least one year of experience in Project management
Self-starter, confident and assertive project manager,
Must demonstrate ability to handle bureaucracy, procurement, plan and manage events, and students.
Must be able to write reports, scientific writing an added advantage.
Research, monitoring and evaluation experience
Excellent analytical and problem solving skills.
Excellent communication and interpersonal skills.
Ability to manage time and workload effectively, which includes planning, organizing, and prioritizing with keen attention to details.
Commitment to working with a value-based organization.
Adaptable, innovative and ability to work under pressure. Disclaimer Clause:
Concern Worldwide is recruiting the Position holder on behalf of the partner- University of Nairobi, FabLab/Maker Space. -
Secretary/Office Adminstrator
Secretary/Office Admin Job Specification
Handle all queries from clients.
Prepare reports, presentation, proposals and correspondence.
Monitors office operations;
Serves as the go-to for office inquiries;
Keep track on staff schedules;
Tracks office supplies inventory and prepares supply orders for approval;
Assists in the office budgets and expenses.
Attending to visitors/clients;
Competencies of the Secretary/Office Admin Job
Excellent oral and written communication skills;
Detail oriented and works with a high degree of accuracy;
Highly organized and flexible;
Ability to multitask and meet changing deadlines;
Must be self-directed and be able to complete projects with limited supervision;
Maintains confidentiality;
Working knowledge of email, scheduling, spreadsheet and presentation software.
Secretary/Office Admin Job Requirements
Diploma in business or related field
Certified Public Secretary CPS (Kasneb)
One year experience.
Result-oriented with ability to work under strict deadlines.
A high sales drive and a strong will to succeed
Mature, confident, articulate and with strong communication skills -
Accounts Receivable Assistant Business Systems Analysis Intern Director of Design & Development
Qualifications for the Accounts Receivable Assistant Job
Bachelor’s Degree, First Class or Upper Second (achieved or expected)
Minimum of a B+ in KCSE
At least one-year experience in Credit Control or Account receivable,
Proven ability to calculate, post and manage accounting figures and financial records
Ability to handle multiple tasks simultaneously, with great accuracy, organization, attention to detail and follow-through,
Excellent telephone based customer service skills,
Ability to maintain solid relationships with staff members, clients and consultants
Professional qualifications in finance/investments e.g. CFA or be a registered student and actively pursuing the CFA, CPA or CAIA qualifications
Professional attitude
Ability to work in a team
Ready to take on challenges
Demonstrated leadership capability
Innovative and solution oriented individuals
Accounts Receivable Assistant Job Responsibilities
Assist in processing accounts and incoming payments in compliance with financial policies and procedures
Perform day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables’ data
Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted.
Follow up on clients’ overdue payments by sending payment reminders
Verify discrepancies by and resolve clients’ billing issues.
Generate reports detailing accounts receivable status.
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Residential Nurse Aid / Assistant
The Role’s purpose is to provide the patient with basic care, and assist with any other daily activities that may be required.
The position requires an individual who enjoys helping others and must be compassionate.
Responsibilities:
Help the patient with basic needs such as taking medication, bathing, dressing as required
Serve meals and help the patient to eat
Respond to the patient’s calls
Note down any vital signs that may be provided to the patients doctor
Assist the patient turn or reposition when bed-ridden
Change the patient’s bed sheets, provide and empty bedpans whenever required
Help lift the patient into wheelchair/bed
Ensure the patient’s room is clean, sanitized at all times and supplies restocked
Any other care givers duties that may be required by the patient.
Education / Qualifications
Nurse-Aid Certification from a recognized institution
Excellent communication skills
Should be available to live-in the home with the patients family
At least one-year experience as a Nurse Aid in an institution -
Technical and Design Promotion Specialist – Training Program
Tasks:
In this role you will be responsible to plan and implement proactive promotional activities for the assigned target audience (consultants, design institutes, engineering/architect offices, authorities etc.) in order to create the market demand and need for the features/products, you will also be responsible to build long term customer relationships and identify and develop sales opportunities by introducing, presenting and educating the target audience about ABB products and tools. Your task as a Technical Design and Promotion Specialist will include the following: 1. Target • Implements proactive promotional activities for the customer target group, including e.g. technical presentations, demonstrations, seminars and education material. 2. Customer Relations • Establishes and maintains effective long-term relationships with target group customers to understand their current and future needs and to ensure the customer has a good understanding of the full ABB product/systems/services offering, features and benefits. • Ensures a positive experience for the customer target group throughout the promotion activities. 3. Plans • Prepares plans for visits and performs regular status reviews, including the analysis and output of the target audience visits. 4. Marketing • Ensures efficient marketing activities and strong value proposition to customers by using effective promotional techniques. • Communicates details in accordance with ABB offering and strategy. 5. Training • Creates a vision of a loyal, committed and long term customer relationship and implements the necessary action plan and steps to reach the vision. 6. Customer Relationship • Ensures cross-collaboration and continuously develops own and team members’ technical, commercial, design and behavioral competences and know-how. Requirements:
Ideally you will be in possession of a Master’s Degree or equivalent in electrical or electromechanical engineering with no more than one and a half years professional work experience. Your problem solving ability, being a systematic thinker and being results orientated combined with your team spirit, openness to new ideas and flexibility to travel abroad will make you the ideal candidate. -
Gymnasium Instructor
Grade C/D
Gymnasium Instructor Job Qualifications
Bachelor Degree in Physical Education or Recreation Management or Exercise / Sports Science and any other related field from a recognized institution.
At least one (1) year work experience in a fitness Centre / Club.
Certificate in any specialized fitness method will be an added advantage.
The terms for the above position includes a generous medical scheme, house allowance and commuting allowance. -
Community Empowerment Officer
Community Empowerment Officer Job Responsibilities
Consistently grow the company’s product portfolio by marketing to individuals and groups.
Develop plans for growth of the product and identify suitable clients.
Conduct client education on the new products features and requirements
Conduct loan appraisals
Visit client business premises from time to time during loan assessment and monitoring to ensure the quality of the loan is maintained at the expected level
Participate in the setting of personal product targets and work toward meeting the same
Qualifications for the Community Empowerment Officer Jobs
Diploma in business related discipline from a recognized college.
At least 1 year of relevant experience in Group or Individual Lending from a Microfinance Institution
Competencies and personal attributes
Ability to work with numbers, conduct analysis of information
Ability and willingness to follow up clients personally and with a keen eye on both financial data
Ability to make sound judgment and quick right decisions
Ability to build trust, value others, communicate effectively and drive execution
Self-motivated and proven ability to motivate others
Initiative, tact and maturity -
HR & Admin Assistant Operations Officer Marketing Executive (Lubricants)
Responsibilities for the HR & Admin Assistant Job
Support employee recruitment and exit processes and procedures
Participate in dissemination and implementation of HR & Admin. policies and procedures
Coordinate new staff onboarding experience and documentation
Take charge of staff training logistics for effective delivery of training programs
Administration of staff medical scheme in line with approved policy
Ensure the accuracy and completeness of staff files
Promote staff welfare initiatives and incentive programs
Staff leave management and reports
Promote sound occupational health and safety practices at workplace
Requirements for the HR & Admin Assistant Job
University degree in social sciences
Professional qualifications in Human Resource Management
Member of the Institute of Human Resource Management, Kenya (IHRM, K)
At least 1-year relevant work experience
Practical application of MS office suite
Excellent communication and interpersonal skills
Demonstrate honesty, confidentiality and sound work ethics
Strategic thinking and customer focus individua
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