This Position Offers
Put your skills to good use: You’ve learned all about hardware systems – now use that knowledge to help revolutionize healthcare in Kenya!
Work with a strong team of people from different backgrounds
Opportunities to learn healthcare IT: Learn from international experts about EMR implementation
Join award-winning and quickly growing startup
Requirements
Must have deep hardware knowledge: Advise us on recommendations for specs for our clinic hardware.
Must have at least one year experience troubleshooting basic hardware, operating system, and software problems for users
Must have knowledge/experience in maintaining hardware in excellent condition in low-resource settings
Fluent in English & Swahili with exceptional communication skills
Pay
Competitive package with benefits depending on experience and qualifications
Hours
You will generally work 8-10 hours per day. You will be on call for troubleshooting hardware and software problems. There will be periods of more intense work and hours as we roll out our systems at new locations.
Where is the position?
Nairobi, Kenya. Our office is on Lusaka Rd (near Nyayo roundabout) in Simco Plaza.You will frequently travel between Umoja, Embakasi, Kahawa West, and other locations
What’s the job?
Most importantly: Make Penda a great place to work for all!
Become the hardware expert at Penda Health
Make hardware recommendations to Penda Health leadership
Procure and setup hardware systems at our locations
Troubleshoot hardware and software problems
Perform routine maintenance on our systems
Work with a senior Penda healthcare IT leader to learn more about the software platform we use at the medical centres
Understand our different departments and how we can support them from an IT standpoint
Complete deadlines fast and have fun at work
Be a great teammate and go above and beyond
Opportunities for rapid personal growth
Job Experience: Experience of 1 year
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IT Specialist
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Office Cleaner
Job Details
The cleaner will also serve as the Office Assistant.
Their main responsibility will be to ensure the office is thoroughly clean at all times.
Responsibilities
Clean the office which includes work stations, kitchen, corridors, washrooms, stair case, outside grounds
Dust desks and surfaces
Keep the Fridge and microwave clean at all times
Prepare tea for staff
Serve refreshments to guests
Keep the kitchen thoroughly clean
Order for lunch when required and to serve
Clean dishes and all utensils
Keep all windows clean
Empty the bins
Ensure the washrooms are clean at all times
May be called upon to assist with some office duties
Ensure kitchen stock is used properly
Send stock reconciliation and reorder to accounts department
Carry out monthly shopping for the office
Liaise with some suppliers
Assist with snack preparation during office events
Work cordially with all other staff members
Requirements
At least one year experience
Able to arrive at work at 6.30 am
Naturally clean and neat
Keen attention to detail
Must have good written and spoken English and Swahili
Basic use of computers
At least KCSE or equivalent -
Inspiring Branch Manager Area Manager
Role Description:
We are constantly bringing on new managers to run our new branches. This position offers the opportunity to truly manage a branch of a fast growing company. You’ll make meaningful strategic decisions, have an immense amount of responsibility, and shape your own work plan to lead the branch to success.
This position reports to the Director of Branch Operations at Penda Health, and offers:
Massive growth opportunities in a young, rapidly growing company
Learn to run a successful healthcare business
Our culture is like nowhere else… come see for yourself
​Responsibilities:
Hire awesome staff and motivate them to create a high performing successful Penda Medical Centre. When necessary make good decisions to remove staff as well. Staff satisfaction is one of our core goals at Penda. It’s your responsibility to make the team at your branch super excited about their jobs!
BE OBSESSED with making your patients happy. Do phone calls, focus groups, sit and talk with them, have community tea just to learn about what they like and don’t like about your Medical Centre. Then use the patient feedback to drive your Medical Centre to perfectly meeting the needs and expectations of your community!
Be ultimately responsible for the performance of the branch (we focus on patient numbers and whether they are coming back). You’ll organize marketing activities in the community around your branch and monitor the quality of service to meet the ambitious targets. You will want to use data from our dashboards to come up with ideas on where to improve your branch’s performance
Pay close attention to a million tiny pieces that make up a Penda Medical Centre – everything from ensuring the wash room checklist is checked every day to that our magazines are always up to date to that the drugs/supplies are never out of stock to that your staff always wear their name tags. These are the details that you own to bring our vision of transforming the experience of Healthcare to all families all over Kenya!
Communicate in an excellent way to your team and to our support team. This will ensure that everyone feels connected to the company’s growth and values and that you will get the support you need to be successful
Requirements:
1+ years experience managing teams of people
It’s a plus if you’ve spent some time doing community based projects/work
Fluent in English and Kiswahili
Willing to put in lots of effort and flexible to work evenings / weekends / holidays to meet your goals
Package:
Base Salary depends on qualifications and experience. Your package will contain incentives based on meeting targets of Medical Centre performance.
Strong benefits package including full medical cover for inpatient and outpatient for your whole family
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Regional Technology Field Support Officer (Regional TFSO)
The OpportunityAs a Regional TFSO you will implement and support game-changing innovations and support Living Goods’ mission critical mobile tools, and Living Goods’ branch LAN (both hardware and software). Based in Busia, Kisii or Malaba, you will work with our Nairobi-based Technology and Operations teams, and will play a key role in implementing and supporting multiple technology innovations to improve diagnosis and treatments by agents, and enable branch staff support and supervise Community Health Volunteers.Key ResponsibilitiesThe Regional Technology Field Support Officer Will Be Responsible For
Installing and configuring and supporting computer systems and networks (including operating systems, PCs, printers, routers, antivirus, APKs, etc)
Support and train staff with their IT requirements during and after on-boarding
Provide support for mobile devices and applications to Branch Staff and CHVs within the assigned region.
Resolve technology (hardware & software) failures/faults within agreed time limits
Implement mobile application upgrades as required
Support rollout of new applications
Keep a detailed record of branch systems and mobile devices/application issues for purposes of reference and implementing improvements
Support branch staff and Regional Field Managers at in-services trainings and field visits.
Back up branch systems and ensure a current working backup is held offsite.
Perform other professional duties as identified within the context of the role as directed by the organization.
Qualifications
Diploma in IT or Computer Science required.
At least 1 year experience troubleshooting system and network problems and diagnosing and solving hardware or software faults;
Experience operating and troubleshooting Android smartphones a must.
Willingness to travel in the field.
Strong customer focus
Ability to manage and prioritize many open cases at one time
Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution;
Ability to prioritize your workload
Excellent verbal communications skills in both English and Kiswahili.
Ability to work in a team and independently.
Key Performance Indicators/ Performance Goals
Servers and applications infrastructure availability
Minimize downtime duration for branch systems
Timely resolution and sign-off of issues
Timely closure of incidents and fast resolution of issues.
Elimination of errors and/or rework during update execution
Availability and viability of branch backups
CompensationA competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity. The opportunity to be your best while making lives better for those in need. -
Research Assistant
When assigned a project, research assistants will ensure quality data collection as per laid down guidelines. Ideal candidates are expected to be competent in both paper and mobile phone based qualitative and quantitative data collection. Prior data collection experience in behavioral sciences, agriculture, health, education and economics will be an added advantage.
Research Assistant Job Required Qualifications and Experience
At least 1 year experience in both paper and mobile phone-based qualitative and quantitative data collection and analysis.
Experience in Survey data collection (both paper and mobile phone based surveys)
Experience in conducting FGDs, Key Informant Interviews, Case Studies and In-depth Interviews.
Experience in conducting phone based interviews.
Excellent computer data entry skills.
Excellent communication and interpersonal skills
Ability to maintain cordial public relations through observing meaningful and respectful engagement in the course of field work
Ability to adhere to all the specified data collection protocols during data collection activities
Ability to work in a team and to work with minimal supervision
This is an exciting opportunity for dedicated and highly motivated candidates with a strong interest in research. -
Rider
Rider Job Responsibilities
The purpose of the position is to help in the delivery and dispatch of parcels as scheduled
Qualifications for the Rider Job
Minimum 1 year experience in a security firm as a courier -
Quality Assurance Officer
Primary Objective:
This role is responsible for quantifying the level of performance and compliance with expected standards set by Living Goods.
Key responsibilities
Review reported health data from Community Health Promoters (CHPs) and identify outliers and follow up
Conduct phone surveys to Living Goods clients to verify data accuracy and assess customer satisfaction.
Review data from branch staff visits to CHPs
Identify CHPs who need more targeted support by the branch teams and advice the branch teams accordingly.
Submit regular audit and customer care reports to the Director of Health.
Review of CHP recruits/trainees and ensure that trainees meet the set criteria.
Organize and support annual recertification for all CHPs.
Maintain a database for CHP certification and re-certification results.
Identify quality improvement needs of the CHP and Branch Teams and propose training topics.
Essential Qualifications, Experience & Attributes
Degree/ diploma in health or health related field of study
At least 1 year work experience in quality assurance will be an added advantage
Proficiency in qualitative and quantitative analytic methods.
Entrepreneurial spirit and drive for results.
Exceptional self-starter with strong interpersonal, organizational
Excellent written and verbal communications skills, both in English and Kiswahili required.
You should be flexible and willing to travel and stay in the field regularly.
Compensation
A competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity. The opportunity to be your best while making lives better for those in need. -
Commission Sales Representatives
Job Details
Region: Nairobi and Limuru
Reporting to the Sales & Marketing Manager
Job Roles include:
Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
Submits orders by referring to price lists and product literature.
Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
Recommends changes in products, service, and policy by evaluating results and competitive developments.
Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Provides historical records by maintaining records on area and customer sales.
Contributes to team effort by accomplishing related results as needed.
You’ll have the freedom to set your own schedule, work alongside a great supportive team and an opportunity for growth
Remuneration: Strong commission structure.
Education and Experience
1) Certificate/Diploma in Sales & Marketing or related studies
2) 1 year sales experience on a commission basis.
3) Familiarity with food manufacturing
Others competencies
1) Strong selling skills – Communication, Negotiation, Self-Confidence, and Presentation Skills.
2) Time management & good in planning
3) Drive for results
4) Strong Customer focus
5) Enthusiasm -
Administration Assistant
Responsibilities:
Raising LPO, confirm with supplier if LPO is received and follow up on delivery status.
Preparing marine covers documents.
Updating petty cash and summarizing at the end of every month.
Maintaining pending LPO status daily and follow up with suppliers.
Updating big debtors excel sheet daily.
Updating annual summary on monthly basis.
Any other duties as assigned
Requirements
Must have good organizing and coordinating skills.
Ability to give attention to detail is a must
Must have tactical follow up skills.
Great communication and interpersonal abilities
Education: Diploma in Purchase and Supplies.
Age: 25yrs and Above
Experience: 1 Year and Above
Salary: Ksh 25,000/=
NB: females highly encouraged to apply -
English/Drama Teacher Receptionist
Responsibilities for the Drama Teacher Job
Teaching correct usage of the English language in oral and written communication
Educating students on proper public speaking skills and written use of English in business
Exposing students to historical and contemporary literature in English
Teaching effective and retentive speech reading skills.
Using alternative teaching strategies to help students progress and learn more effectively.
Establishing an environment that encourages students to learn, increases their interest in English and holds their attention in a engaging and enlightening fashion.
Completing all continuing education requirements associated with your position as a CCL coach
Researching and writing creative articles for our newsletters, documents and delegate hand-outs
Drama Teacher Job Requirements
Bachelor of Education or Arts in English or performing arts
Over 1 year teaching experience
Substantive understanding, and experience in teaching and supervising mature students
Experience in test/materials development
Basic computer literacy
Proposal and report writing skills will be an added advantage
Salary and allowances: Negotiable and commensurate with the qualifications and experience of the candidate.
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