Job Experience: Experience of 1 year

  • Finance & Operations Assistant

    Finance & Operations Assistant

    Qualification:
    The candidate should hold a bachelors degree in a business related field, CPA Part III and have at least one year working experience in Finance or Operations.
    The person should have excellent verbal and written communication skills, be self motivated and well organized.

  • Customer Service Assistant

    Customer Service Assistant

    REF-CSA-01-2017-Nairobi
    Reporting to the Customer Service Officer, the job holder will be responsible for ensuring proper order processing, payments and receipting of all sales transactions through the sage system are done effectively and efficiently.
    Function / Division: Commercial
    Department: Sales and Distribution
    Supervisor / Manager Title: Customer Service Officer
    Location: Nairobi
    Job Purpose: The job holder will be responsible for ensuring proper order processing, payments and receipting of all sales transactions through the sage system are done effectively and efficiently.
    Responsibilities and Accountabilities
    Receive and process customer orders in an accurate and timely order.
    Liaise with the Accounts Assistant –Credit Control to confirm the credit status of customers for all credit sales .
    Monitoring and administering the issuance of Credit/Debit Notes as appropriate.
    Receive, address or route any customer queries appropriately.
    Prepare daily consolidated sales and accounts statement reports.
    Minimum Requirements
    A minimum of a Diploma in a business field.
    At least 1 year experience in a similar organization.
    Practical experience in use of MS packages and ERP systems.
    Competencies / Attributes
    Interpersonal skills to effectively communicate with and manage customer expectations.
    Good knowledge of products
    Good communication skills
    Excellent customer service skills.
    Relationships and working contacts
    Internal – Commercial and Supply Chain Team
    External – Distributors.
    Work Environment: This is an office based role

  • Assistant Accountant Administrative Assistant

    Assistant Accountant Administrative Assistant

    JOB REQUIREMENTS
    Female aged between 22-30 years
    Bachelor’s Degree in a business related field and a minimum CPA 4 qualification
    At least 1 year experience
    An Individual of Character and high integrity
    Excellent communication skills
    Attention to detail and high organization skills
    Salary between 20k-30k (gross) 
    JOB DESCRIPTION
    Assist in petty cash disbursements and accountability
    Advanced computer skills in QuickBooks and Microsoft Packages especially Excel
    Assist in maintaining proper records of the company
    Assist in maintaining supplier accounts and processing of supplier invoices and payments
    Assist in billing procedures and preparing invoices for clients as well as following up on payments
    Assist in carrying out project budgeting and costing 
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  • Soil Lab Technician

    Soil Lab Technician

    Based in Kakamega
    We are seeking experienced and talented individual to take up the position of soil Laboratory
    Requirements for the Soil Lab Technician Job
    At least one (1) year in a busy laboratory environment
    College certificate in Laboratory science from a recognized institution
    Experience in laboratory management
    Good computing skills/ data entry
    Experience in teaching
    Knowledge in Microsoft Word, excel
    Critical thinking skills
    Ability to work with little direct supervision
    Strong written and oral communication skills
    Fluency in English. Proficiency in Kiswahili
    Soil Lab Technician Job Responsibilities
    Conduct spectral scanning of soil samples
    Enter data and sync data files to central lab location
    Prepare laboratory materials
    Assist in soil preparation, receiving, grinding, sieving, shipping

  • Accounts & Admin Assistant Digital Campaign Manager

    Accounts & Admin Assistant Digital Campaign Manager

    Responsibilities for the Accounts & Admin Assistant
    Budgets and Management Reporting
    Preparation of management reports and actual against business plan & budget as required.
    Provide management reporting to Managing Director and other stakeholders.
    Prepare cash flow management processes.
    Manage processes to record & reconcile expenses against income and provide regular management reporting.
    Bookkeeping (using Xero Accounting System)
    Process online payments and send reconciliation statements monthly.
    Ensure the Chat of account is updated for proper reporting.
    Assist in development of the monthly budgets and update in the accounting system.
    Ensure Daily Reconciliation of all Bank Accounts.
    Ensure the Petty cash is spent as per the budget approved and reconciled daily.
    Set up tracking on in the accounting system to optimized on reporting.
    Automate monthly invoices and ensure they are send out in time for payment.
    Maintain the Asset Register & Depreciation Schedule.
    Support preparation of tax returns, Annual Audits & preparation of annual financial statements working with the auditors.
    Petty cash custodian and management.
    Accounts Payable
    Reviews invoices for appropriate documentation and approval prior to payment.
    Prioritizes invoices for payment by due date/discount date and processes for payment accordingly.
    Create and obtains signatures on all accounts payable cheques.
    Distributes signed checks as required.
    Processes approved vendor payments in Xero.
    Maintains all accounts payable reports, corporate accounts payable files, and multiple tracking spreadsheets.
    Continuous monitoring and maintenance of vendor remittance information.
    Answers vendor inquiries and researches vendor account discrepancies.
    Maintains the AP files.
    Assists monthly closings by drafting various journal entries and working with GM to meet necessary deadlines.
    Process all vendor requests to be added to system by Controller.
    Calculate, process payment, and file monthly Statutory taxes & VAT on a timely basis.
    Maintains records of all internally submitted purchase orders, matches to invoices, and advises of deviation from procedure.
    Prepares year-end analysis of accounts, and provides vendor account activities upon request.
    Bank Reconciliations
    Payroll Management (Payshark Payroll)
    Prepare Monthly payroll, obtain approval and process to bank.
    Produce & issue payslips.
    Maintain all payroll records.
    Prepare yearly Payroll reconciliations & PAYE Payment Summaries (P9).
    Support all other employer payroll related requirements.
    Enters all payroll data for monthly payroll processing.
    Organizes and maintains complete payroll records.
    Maintain and update employee incentive spreadsheets.
    Other payroll related duties as necessary.
    Accounts Receivable
    Prepare account invoices promptly and accurately with required supporting documentation
    Maintain up-to-date files for all outstanding accounts
    Responsible for the accuracy and completeness of the accounting for billings and accounts receivable
    Responsible for the reconciliation of credit card billing, settlement, and payment
    Responsible for the identification, documentation and implementation of improved processes and controls related to accounting
    Conduct analyses and generate reports for internal and external use
    Review reconciliations and journal entries performed by direct reports, including preparation of the bad debt
    Prepare reconciliations and journal entries for complicated transactions
    Work with other departments to assess delinquent customer accounts and approve significant payment plans and write-offs
    Provide senior management information necessary to base strategic decisions
    Professional development and other duties as assigned
    Administrative Role
    Be accountable for and manage the staff delivering the following functions:-
    Assist with management and undertake filing, scanning and archiving of financial and office records.
    Maintain Procedures folder with relevant, up to date procedures.
    Assist in the procurement processes by obtaining quotes for goods and services, including travel and conference facilities and to ensure that all those processes are in accordance with the organization’s financial procedures and manuals.
    Perform general administration/clerical support including photocopying, mail-outs, stationery, equipment supplies and filing. Maintaining the overall standard of the office space including liaising with service providers and keeping an equipment inventory of all capital, fixture and fittings.
    The physical infrastructure for the operations e.g. premises, equipment and assets.
    The administrative function e.g. records management, inwards & outwards Mail, purchasing, diary management.
    Qualifications for the Finance & Admin Assistant Job
    Bachelor’s degree in Bachelor of Commerce, Business Administration or any other related field.
    At least CPA Part II qualification or a diploma in ACCA.
    At least 1 year experience in work related to finance and administration.
    Demonstrated work experience in finance and administration work.
    Ability to maintain a high level of accuracy and confidentiality concerning member, financial and employee files.
    Experience in preparing correspondence and other written materials.
    Knowledge of office systems and procedures.
    Proficiency in MS Word, Excel, Power point platforms.
    Proficiency in Xero Accounting System and any other Accounting software.
    Good communication skills in English.
    Desired Characteristics
    Organization: You’re meticulously organized, not only in projects but in thoughts and time. You take the time to plan ahead and be proactive in all aspects of your job.
    Ability to Multitask: You have a knack from being able to jump from project to project, all while understanding the bigger picture. You have the ability to quickly accomplish tasks while maintaining a high quality of work.
    Problem-Solver: You’re able to see a solution to a problem that others didn’t even know existed. You often come up with multiple options to solve a problem and supersede the goal.
    Customer-Centric: You provide stellar customer service and build long lasting relationships with clients while executing their digital campaigns at the highest standard of excellence. You are able to set expectations with your client and continuously hit deadlines and timelines established for all digital campaigns to help build trust and respect from our clients.
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  • Retail Asset Management Intern

    Retail Asset Management Intern

    Retail Asset Management Intern Responsibilities
    Raise Purchase Requisitions as requested and ensure they’re posted in correct accounts.
    Follow-up with Finance and ensure the corresponding PO is received and delivered to the supplier.
    All logistics including accommodation and travel for the section to be in place at least 12 hrs before the meeting.
    Prompt processing of Air tickets and confirmation 2 days before date of travel.
    Prompt booking/making reservation for site meetings for the team 48 hours before date of travel.
    Organizing documentation relevant to the section and ensuring proper labeling and filing of the documents in a systematic manner.
    Follow up of approvals.
    Business Relationship management with vendors and suppliers.
    Requirements for the Retail Asset Management Intern
    Degree/Diploma in any field.
    Minimum 1 years’ experience in an administrative role.
    Able to plan and organize work
    Excellent communication and interpersonal skills.
    A team player, creative problem solver who pays attention to detail.
    Willingness to learn and adapt to a changing business environment.
    Be flexible for offsite and travel assignments.
    Project management skills will be an added advantage.

  • MPESA Attendant

    MPESA Attendant

    The job will involve the following duties and responsibilities and any interested applicants must possess the qualifications indicated below;
    MPESA Attendant Job Responsibilities
    Attending to M-PESA customers.
    Maintaining daily banking transactions.
    Registering new customers to the Safaricom service.
    Maintaining and balancing the M-PESA account.
    Maintaining the cashbook.
    Daily maintenance of the shop including cleaning / wiping dust etc.
    Attending to all incoming calls and handling caller’s inquiries and maintaining record of enquiries made.
    Providing miscellaneous support services aimed at ensuring efficiency etc.
    Qualifications for the MPESA Attendant Job
    Must have a minimum of one year experience in a busy M-PESA shop.
    Must have a form four certificate with a minimum grade of C or C minus.
    Must be proficient in use of computers.
    Those with experience in working in a busy IT shop dealing with desktop computers, laptops, internet cabling & accessories, CCTV cameras, alarm systems, mobile phones etc. will have an added

  • Sales Rep

    Sales Rep

    Call Out
    We are looking for well-rounded individuals with diverse interests to be part of an enduring sales team as Product Champions (Direct Sales Representatives). This is an exciting full-time offer with an attractive multiple tier compensation.
    You’ll be based here at @iBizAfrica and will be operating within Nairobi and its immediate environs. You do not have to be a sales ninja or a sales rock-star. Just be creative and have the guts of a marine. Of necessity, you must be a proven practitioner who can demonstrate an ability to sell, an innovative approach in developing sales strategies and with good people skills. You will also be required to have good presentation skills, an ability to negotiate and motivation for sales.
    Be proud of the fact that you are a sales professional, there is no ceiling to your income.
    Responsibilities for the Sales Job
    Develop, maintain and continuously update a database of prospective clients
    Generate sales leads by identifying, pitching to and closing clients
    Make sales calls to prospective clients to introduce company products
    Develop innovative strategies to identify and tap into new markets
    Actively follow up with prospective merchants
    Prepare sales action plans and strategies together with your team to
    Source for and develop merchants’ referral channels
    Prepare monthly progress reports
    Qualifications for the Sales Job
    At least one year’s prior experience in a sales role of any capacity. We have a preference for people with experience in fin-tech, Experiential marketing and Insurance
    A minimum of a diploma from a recognized institution
    Strong intrapersonal skills

  • Call Center Agent

    Call Center Agent

    Key Responsibilities for the Call Centre Jobs
    Maintain Customer focus at all times and respond to customers’ enquiries.
    Manage large amounts of inbound and outbound calls in a timely manner.
    Work within agreed service levels, striving to exceed customer expectations wherever possible.
    Exceed productivity standards; such as overall accuracy; maintaining Service Level of Agreement; backlog management of departmental and individual markets and maintaining daily statistic.
    Take ownership of queries and proactively follow through to resolution.
    Ensure all customers’ queries are investigated and resolved, escalating issues if appropriate, to the Customer Service Manager.
    Maintain advanced working knowledge of all customer service processes for different market segments and communicate discrepancies/ issues to team manager when necessary.
    Maintain professional working relationship with internal and external customers, customer service management and colleagues.
    Report workload statistics as required.
    Work effectively as part of a team to achieve individual, team and departmental objectives, sharing knowledge and skills as appropriate.
    Provide flexible support for team members and other teams and foster a positive and a motivating environment.
    Demonstrate a positive and flexible approach to changing business priorities.
    Assist in gathering business requirements and analysis activities to facilitate Continuous Improvement.
    Identify and escalate recurring or consistent problems with systems functionality.
    Understand priorities, products and services and have a good grasp of how the company is run.
    Able to handle social media platforms.
    Meet personal/team qualitative and quantitative KPI targets.
    Note: Your annual objectives and/or any other tasks assigned by your supervisor from time to time shall become an integral part of your deliverables
    Qualifications for the Call Centre Agents
    Bachelor’s Degree or related discipline
    PR/Marketing or Sales background is preferred
    Customer service/support experience will be an added advantage.
    Thorough knowledge of MS Office
    At least 1 year continuous hands on experience in a similar position
    Skills (technical/behavioral):
    Proven customer service/ support role, preferably in a call center environment.
    Good knowledge of relevant computer programs and telephone systems.
    Ability to learn about products and services.
    Excellent knowledge of English and Swahili.
    Must possess excellent verbal and written communication skills.
    Flexible to work in shifts.