Qualification:
The candidate should hold a bachelors degree in a business related field, CPA Part III and have at least one year working experience in Finance or Operations.
The person should have excellent verbal and written communication skills, be self motivated and well organized.
Job Experience: Experience of 1 year
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Finance & Operations Assistant
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Customer Service Assistant
REF-CSA-01-2017-Nairobi
Reporting to the Customer Service Officer, the job holder will be responsible for ensuring proper order processing, payments and receipting of all sales transactions through the sage system are done effectively and efficiently.
Function / Division: Commercial
Department: Sales and Distribution
Supervisor / Manager Title: Customer Service Officer
Location: Nairobi
Job Purpose: The job holder will be responsible for ensuring proper order processing, payments and receipting of all sales transactions through the sage system are done effectively and efficiently.
Responsibilities and Accountabilities
Receive and process customer orders in an accurate and timely order.
Liaise with the Accounts Assistant –Credit Control to confirm the credit status of customers for all credit sales .
Monitoring and administering the issuance of Credit/Debit Notes as appropriate.
Receive, address or route any customer queries appropriately.
Prepare daily consolidated sales and accounts statement reports.
Minimum Requirements
A minimum of a Diploma in a business field.
At least 1 year experience in a similar organization.
Practical experience in use of MS packages and ERP systems.
Competencies / Attributes
Interpersonal skills to effectively communicate with and manage customer expectations.
Good knowledge of products
Good communication skills
Excellent customer service skills.
Relationships and working contacts
Internal – Commercial and Supply Chain Team
External – Distributors.
Work Environment: This is an office based role -
Assistant Accountant Administrative Assistant
JOB REQUIREMENTS
Female aged between 22-30 years
Bachelor’s Degree in a business related field and a minimum CPA 4 qualification
At least 1 year experience
An Individual of Character and high integrity
Excellent communication skills
Attention to detail and high organization skills
Salary between 20k-30k (gross)
JOB DESCRIPTION
Assist in petty cash disbursements and accountability
Advanced computer skills in QuickBooks and Microsoft Packages especially Excel
Assist in maintaining proper records of the company
Assist in maintaining supplier accounts and processing of supplier invoices and payments
Assist in billing procedures and preparing invoices for clients as well as following up on payments
Assist in carrying out project budgeting and costing
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Soil Lab Technician
Based in Kakamega
We are seeking experienced and talented individual to take up the position of soil Laboratory
Requirements for the Soil Lab Technician Job
At least one (1) year in a busy laboratory environment
College certificate in Laboratory science from a recognized institution
Experience in laboratory management
Good computing skills/ data entry
Experience in teaching
Knowledge in Microsoft Word, excel
Critical thinking skills
Ability to work with little direct supervision
Strong written and oral communication skills
Fluency in English. Proficiency in Kiswahili
Soil Lab Technician Job Responsibilities
Conduct spectral scanning of soil samples
Enter data and sync data files to central lab location
Prepare laboratory materials
Assist in soil preparation, receiving, grinding, sieving, shipping -
Accounts & Admin Assistant Digital Campaign Manager
Responsibilities for the Accounts & Admin Assistant
Budgets and Management Reporting
Preparation of management reports and actual against business plan & budget as required.
Provide management reporting to Managing Director and other stakeholders.
Prepare cash flow management processes.
Manage processes to record & reconcile expenses against income and provide regular management reporting.
Bookkeeping (using Xero Accounting System)
Process online payments and send reconciliation statements monthly.
Ensure the Chat of account is updated for proper reporting.
Assist in development of the monthly budgets and update in the accounting system.
Ensure Daily Reconciliation of all Bank Accounts.
Ensure the Petty cash is spent as per the budget approved and reconciled daily.
Set up tracking on in the accounting system to optimized on reporting.
Automate monthly invoices and ensure they are send out in time for payment.
Maintain the Asset Register & Depreciation Schedule.
Support preparation of tax returns, Annual Audits & preparation of annual financial statements working with the auditors.
Petty cash custodian and management.
Accounts Payable
Reviews invoices for appropriate documentation and approval prior to payment.
Prioritizes invoices for payment by due date/discount date and processes for payment accordingly.
Create and obtains signatures on all accounts payable cheques.
Distributes signed checks as required.
Processes approved vendor payments in Xero.
Maintains all accounts payable reports, corporate accounts payable files, and multiple tracking spreadsheets.
Continuous monitoring and maintenance of vendor remittance information.
Answers vendor inquiries and researches vendor account discrepancies.
Maintains the AP files.
Assists monthly closings by drafting various journal entries and working with GM to meet necessary deadlines.
Process all vendor requests to be added to system by Controller.
Calculate, process payment, and file monthly Statutory taxes & VAT on a timely basis.
Maintains records of all internally submitted purchase orders, matches to invoices, and advises of deviation from procedure.
Prepares year-end analysis of accounts, and provides vendor account activities upon request.
Bank Reconciliations
Payroll Management (Payshark Payroll)
Prepare Monthly payroll, obtain approval and process to bank.
Produce & issue payslips.
Maintain all payroll records.
Prepare yearly Payroll reconciliations & PAYE Payment Summaries (P9).
Support all other employer payroll related requirements.
Enters all payroll data for monthly payroll processing.
Organizes and maintains complete payroll records.
Maintain and update employee incentive spreadsheets.
Other payroll related duties as necessary.
Accounts Receivable
Prepare account invoices promptly and accurately with required supporting documentation
Maintain up-to-date files for all outstanding accounts
Responsible for the accuracy and completeness of the accounting for billings and accounts receivable
Responsible for the reconciliation of credit card billing, settlement, and payment
Responsible for the identification, documentation and implementation of improved processes and controls related to accounting
Conduct analyses and generate reports for internal and external use
Review reconciliations and journal entries performed by direct reports, including preparation of the bad debt
Prepare reconciliations and journal entries for complicated transactions
Work with other departments to assess delinquent customer accounts and approve significant payment plans and write-offs
Provide senior management information necessary to base strategic decisions
Professional development and other duties as assigned
Administrative Role
Be accountable for and manage the staff delivering the following functions:-
Assist with management and undertake filing, scanning and archiving of financial and office records.
Maintain Procedures folder with relevant, up to date procedures.
Assist in the procurement processes by obtaining quotes for goods and services, including travel and conference facilities and to ensure that all those processes are in accordance with the organization’s financial procedures and manuals.
Perform general administration/clerical support including photocopying, mail-outs, stationery, equipment supplies and filing. Maintaining the overall standard of the office space including liaising with service providers and keeping an equipment inventory of all capital, fixture and fittings.
The physical infrastructure for the operations e.g. premises, equipment and assets.
The administrative function e.g. records management, inwards & outwards Mail, purchasing, diary management.
Qualifications for the Finance & Admin Assistant Job
Bachelor’s degree in Bachelor of Commerce, Business Administration or any other related field.
At least CPA Part II qualification or a diploma in ACCA.
At least 1 year experience in work related to finance and administration.
Demonstrated work experience in finance and administration work.
Ability to maintain a high level of accuracy and confidentiality concerning member, financial and employee files.
Experience in preparing correspondence and other written materials.
Knowledge of office systems and procedures.
Proficiency in MS Word, Excel, Power point platforms.
Proficiency in Xero Accounting System and any other Accounting software.
Good communication skills in English.
Desired Characteristics
Organization: You’re meticulously organized, not only in projects but in thoughts and time. You take the time to plan ahead and be proactive in all aspects of your job.
Ability to Multitask: You have a knack from being able to jump from project to project, all while understanding the bigger picture. You have the ability to quickly accomplish tasks while maintaining a high quality of work.
Problem-Solver: You’re able to see a solution to a problem that others didn’t even know existed. You often come up with multiple options to solve a problem and supersede the goal.
Customer-Centric: You provide stellar customer service and build long lasting relationships with clients while executing their digital campaigns at the highest standard of excellence. You are able to set expectations with your client and continuously hit deadlines and timelines established for all digital campaigns to help build trust and respect from our clients.
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Graphical Designer Senior Graphical Designer Company Secretary & Accountant Senior Pharmacist & Business Development Personal Assistant & HR Manager
The successful candidate MUST be proficient with Adobe CS Illustrator, Photoshop, Indesign, Bridge, Acrobat and MAC.
Key Responsibilities;
• Drive and maintain brand consistency.• Guiding the brand image, identity, and translating it into marketing collateral – advertising, POS, in store and digital.• Manage the day-to-day workload of assigned graphic design projects, and track progress until they are successfully completed.• Incorporate supervisor’s feedback and critique to improve the final results.• Maintaining all creative archives.• Interface with other departments as required for projects.• Draw up and maintain presentation files with updated marketing data.• Work under tight deadlines.• Other duties as assigned.
Qualification:
• A minimum of 1 year’s diploma in commercial art.• Must have an online portfolio.• Must have commercial experience.• A minimum of 1 years’ experience working as a graphic designer.• Solid understanding of printing process, photography, illustration, layout, typography, logo development, colours, brand look and feel.• Excellent interpersonal and communication skills.• Willingness and desire to work in large retail business.
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Retail Asset Management Intern
Retail Asset Management Intern Responsibilities
Raise Purchase Requisitions as requested and ensure they’re posted in correct accounts.
Follow-up with Finance and ensure the corresponding PO is received and delivered to the supplier.
All logistics including accommodation and travel for the section to be in place at least 12 hrs before the meeting.
Prompt processing of Air tickets and confirmation 2 days before date of travel.
Prompt booking/making reservation for site meetings for the team 48 hours before date of travel.
Organizing documentation relevant to the section and ensuring proper labeling and filing of the documents in a systematic manner.
Follow up of approvals.
Business Relationship management with vendors and suppliers.
Requirements for the Retail Asset Management Intern
Degree/Diploma in any field.
Minimum 1 years’ experience in an administrative role.
Able to plan and organize work
Excellent communication and interpersonal skills.
A team player, creative problem solver who pays attention to detail.
Willingness to learn and adapt to a changing business environment.
Be flexible for offsite and travel assignments.
Project management skills will be an added advantage. -
MPESA Attendant
The job will involve the following duties and responsibilities and any interested applicants must possess the qualifications indicated below;
MPESA Attendant Job Responsibilities
Attending to M-PESA customers.
Maintaining daily banking transactions.
Registering new customers to the Safaricom service.
Maintaining and balancing the M-PESA account.
Maintaining the cashbook.
Daily maintenance of the shop including cleaning / wiping dust etc.
Attending to all incoming calls and handling caller’s inquiries and maintaining record of enquiries made.
Providing miscellaneous support services aimed at ensuring efficiency etc.
Qualifications for the MPESA Attendant Job
Must have a minimum of one year experience in a busy M-PESA shop.
Must have a form four certificate with a minimum grade of C or C minus.
Must be proficient in use of computers.
Those with experience in working in a busy IT shop dealing with desktop computers, laptops, internet cabling & accessories, CCTV cameras, alarm systems, mobile phones etc. will have an added -
Sales Rep
Call Out
We are looking for well-rounded individuals with diverse interests to be part of an enduring sales team as Product Champions (Direct Sales Representatives). This is an exciting full-time offer with an attractive multiple tier compensation.
You’ll be based here at @iBizAfrica and will be operating within Nairobi and its immediate environs. You do not have to be a sales ninja or a sales rock-star. Just be creative and have the guts of a marine. Of necessity, you must be a proven practitioner who can demonstrate an ability to sell, an innovative approach in developing sales strategies and with good people skills. You will also be required to have good presentation skills, an ability to negotiate and motivation for sales.
Be proud of the fact that you are a sales professional, there is no ceiling to your income.
Responsibilities for the Sales Job
Develop, maintain and continuously update a database of prospective clients
Generate sales leads by identifying, pitching to and closing clients
Make sales calls to prospective clients to introduce company products
Develop innovative strategies to identify and tap into new markets
Actively follow up with prospective merchants
Prepare sales action plans and strategies together with your team to
Source for and develop merchants’ referral channels
Prepare monthly progress reports
Qualifications for the Sales Job
At least one year’s prior experience in a sales role of any capacity. We have a preference for people with experience in fin-tech, Experiential marketing and Insurance
A minimum of a diploma from a recognized institution
Strong intrapersonal skills -
Call Center Agent
Key Responsibilities for the Call Centre Jobs
Maintain Customer focus at all times and respond to customers’ enquiries.
Manage large amounts of inbound and outbound calls in a timely manner.
Work within agreed service levels, striving to exceed customer expectations wherever possible.
Exceed productivity standards; such as overall accuracy; maintaining Service Level of Agreement; backlog management of departmental and individual markets and maintaining daily statistic.
Take ownership of queries and proactively follow through to resolution.
Ensure all customers’ queries are investigated and resolved, escalating issues if appropriate, to the Customer Service Manager.
Maintain advanced working knowledge of all customer service processes for different market segments and communicate discrepancies/ issues to team manager when necessary.
Maintain professional working relationship with internal and external customers, customer service management and colleagues.
Report workload statistics as required.
Work effectively as part of a team to achieve individual, team and departmental objectives, sharing knowledge and skills as appropriate.
Provide flexible support for team members and other teams and foster a positive and a motivating environment.
Demonstrate a positive and flexible approach to changing business priorities.
Assist in gathering business requirements and analysis activities to facilitate Continuous Improvement.
Identify and escalate recurring or consistent problems with systems functionality.
Understand priorities, products and services and have a good grasp of how the company is run.
Able to handle social media platforms.
Meet personal/team qualitative and quantitative KPI targets.
Note: Your annual objectives and/or any other tasks assigned by your supervisor from time to time shall become an integral part of your deliverables
Qualifications for the Call Centre Agents
Bachelor’s Degree or related discipline
PR/Marketing or Sales background is preferred
Customer service/support experience will be an added advantage.
Thorough knowledge of MS Office
At least 1 year continuous hands on experience in a similar position
Skills (technical/behavioral):
Proven customer service/ support role, preferably in a call center environment.
Good knowledge of relevant computer programs and telephone systems.
Ability to learn about products and services.
Excellent knowledge of English and Swahili.
Must possess excellent verbal and written communication skills.
Flexible to work in shifts.