Job Experience: Experience of 1 – 2 years

  • Sales Executive

    Sales Executive

    Specific Responsibilities

    Direct selling of waste collection services to residential and commercial properties 
    Building of leads with caretakers, landlords and real estate managers that can be converted into sales
    Navigating the sales process, to discern who the decision-making process is for the prospect
    Advise and collaborative work with the prospect on the type of service they need
    Collaborate with internal team to design appropriate solutions for more complex services
    Proactively help customer by answering questions and responding to their request
    Send appropriate information and technical reports to the clients for quotation
    Manage existing clients, to ensure contracts get renew or renegotiate terms
    Daily and weekly reporting to the Sales Team Manager
    Manage leads tracking, online database, and scheduling
    Prepare client specific questions before a site visit, ensuring visits are taken place on the day of the collection or as close to the day of collection as possible
    Follow up with newly signed commercial clients to ensure service quality

    Qualifications and Skills

    At least 1-2 years’ work experience in sales with high performance
    Previous experience in solution selling of complex products or services (as opposed to selling of physical products like FMCG). Example segments include: facility management, security, IT. 
    Diploma or bachelor’s degree
    Highly analytical and systematic approach to sales
    Fluent in English and Swahili
    Competent in Excel, Word, and PowerPoint, 

    Attributes We Look for:

    Excellent communicator
    Collaborative and thrive in a team environment where ideas build on one another
    Excited by and open to new ideas and new way of doing things
    Creative and contribute new ideas and ways of improving the team
    High preparedness and ability to be adaptable without complaining 
    When problem arise, see the possibilities rather than blocks
    Able to work under pressure
    Able to work in multi-cultural environment
    High level of empathy and patience
    Demonstrate honesty, integrity, and strong work ethic
    High regard for time management
    Willingness to take additional areas of responsibility relevant to the role
    A high level of commitment to TakaTaka Solutions’ value and objectives
    A highly responsible approach to all tasks

    Apply via :

    www.linkedin.com

  • Full Stack ASP.Net Core C# Developer (Entry Level)

    Full Stack ASP.Net Core C# Developer (Entry Level)

    Job Description
    The developer will be responsible for building C# Dot Net Core applications, including anything from back-end services to their client-end counterparts, developing and integrating new functionalities into existing applications.
    The responsibilities of the developer will be to design and develop applications, and to coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is essential. MUST have developed a functional data driven and report oriented web application using ASP.Net Core/C# on any RDMS.
    Responsibilities

    Translate application storyboards and use cases into functional applications
    Design, build, and maintain efficient, reusable, and reliable code
    Ensure the best possible performance, quality, and responsiveness of applications
    Identify bottlenecks and bugs, and devise solutions to these problems
    Help maintain code quality, organization, and automatization
    Build reporting tools and avail such on our enterprise systems
    Offer user support for existing applications
    Automate and execute test cases under varying circumstances.
    Document and evaluate test results.

    Skills

    Proficient in C# development for web applications (ASP.Net Core MVC, HTML, AJAX, JQUERY, JSON, Bootstrap, JavaScript, XML, Fast Report and CSS)
    Strong understanding of object-oriented programming
    Skill for writing reusable C# libraries
    Knowledge of asynchronous programming in C#
    Knack for writing clean, readable and well documented C# code
    Understanding fundamental design principles behind a scalable applications
    Familiarity with Relational Database Management Systems.
    Creating database schemas that represent and support business processes
    Implementing automated testing platforms and unit tests
    Proficient understanding of code versioning tools such as Git, SVN, and Mercurial
    Familiarity with continuous integration (CI) and continuous delivery (CD)
    Possess strong problem-solving, as well as oral and written communication skills
    Be an excellent problem solver, with good research skills

    Interested and qualified candidates should forward their CV to: hr@hanmak.co.ke using the position as subject of email.

    Apply via :

    hr@hanmak.co.ke

  • Customer Support Collections Associate

    Customer Support Collections Associate

    You are responsible for the execution of Wasoko’s Financial Services collection strategy in the contact centre. You will be responsible for the timely collection of outstanding debts as per agreed terms and limits..

    Location: Wasoko Contact Centre HQ
    Reporting into: CS Lead with a dotted line to FS Manager

    Key Responsibilities

    Monitor credit accounts to identify any outstanding invoices.
    Daily follow-up of overdue invoices through phone calls and reminders
    Developing Pay Plans / Promise to Pay database with consistent follow-ups
    Conduct customer education to all new and existing clients to ensure adherence to Wasoko credit terms and communicate any changes in policy
    Handle all customer and agents complaints or support needs within the credit portfolio
    Provide customers with their correct account details e.g. balances, account numbers etc.
    Update account status records and report on collection efforts and activities
    Record information about the financial status of customers and the status of collection efforts in the company’s systems
    Any other duties may be assigned

    KPIs

    Ensure collections are in line with set targets.
    High Collection Effectiveness Index
    High Collection Percentage

    Desired Skills and Experience

    Possession of a Diploma in any field from a recognized institution with at least 1-2 years experience in a Collection/Credit or Sales environment (Knowledge of BNPL procedures will be an added advantage)
    Familiarity with laws related to debt collection
    Demonstrate good customer service skills while dealing with customers.
    Excellent written, verbal, active listening and phone communication skills.
    Strong analytical & negotiation power, good problem-solving skills and ability to achieve set targets.

    Apply via :

    wasoko.breezy.hr

  • Procurement Assistant

    Procurement Assistant

    Key responsibilities:
    The Procurement Assistant will be reporting to the Procurement Officer and will performs the following tasks among others:

    Proper management of all procurement related activities carried out by the organization in Kilifi field office.
    Support Implementation of procurement management policies and strategies.
    Timely development, coordination and implementation of procurement plans and procurement activities arising from the organization operations.
    Review procurement requests and initiate procurement procedures for office and projects equipment, supplies and services.
    Assist the Associate Procurement Officer in maintaining current up to date Procurement documents and Manuals
    Prepare Request for Quotations (RFQ), Invitation to Bids (ITBs) or Request for Proposals (RFPs) documents, receipt of quotations, bids, or proposals.
    Preparation of reports on the organization procurement activities.
    Organize hotel and event arrangements for all official IRK meetings/ functions, engagements, ensure that all requirements are catered for as required.
    Prepare and submit (weekly or monthly) reports on PRs raised, RFQs sent out, invoices received, and items received/dispatched
    Maintain appropriated records to ensure that procurement process, decision, and contractual agreement are accurately documented for accountability and audit purpose.
    Submit complete trail of procurement documents to finance for payment using the payment register
    Facilitate knowledge building and knowledge sharing:
    Carrying out of any other duties assigned by the Supervisor.
    In charge of fleet management – Ensure all the office Cars are serviced and are in good condition.

    Person Specification/Qualification

    Degree or Diploma in Business Administration option Procurement / Logistics/Supply
    At least 1-2 years’ experience on supply chain management in International NGO set-up
    Demonstrated experience in Procurement management/ CIPS
    Membership of Kenya Institute of Supply Management (KISM)
    Good working knowledge of government procurement and disposal procedures and laws particularly the Public Procurement and Disposal Act, 2005 and Regulations, 2006.
    Effective IT Skills (Word & Excel).
    Communication, tact, and negotiation skills.
    Problem solving and Flexible and patient.
    Conceptual understanding of participatory approach
    Fluent in Written and spoken English.
    Impeccable integrity and honesty
    Good communication skills both verbally and in writing
    Good interpersonal, public relations and negotiation skills.
    Ability to manage staff and provide good leadership.
    Demonstrable exposure to a computerized working environment and basic ICT literacy and strong proficiency in the use of office computer applications.
    Attention to detail and a high degree of accuracy.
    Team player
    Prudent in resource use and management
    Records Management skills

    Interested and qualified candidates should forward their CV to: Recruitment.irk@islamic-relief.or.ke using the position as subject of email.

    Apply via :

    Recruitment.irk@islamic-relief.or.ke

  • Associate Human Resources Officer

    Associate Human Resources Officer

    Responsibilities
    GENERAL:

     Provides advice and support to managers and staff on human resources related matters.
     Keeps abreast of developments in various areas of human resources.

    ADMINISTRATION OF ENTITLEMENTS:

     Administers and provides advice on salary and related benefits, travel, and social security entitlements.
     Provides advice on interpretation and application of policies, regulations and rules. Reviews and provides advice on exceptions to policies, regulations and rules.
     Reviews the applications for internship programmes; handles correspondence with applicants.

    STAFF DEVELOPMENT AND CAREER SUPPORT TRAINING:

     Identifies and analyzes staff development and career support needs and designs programmes to meet identified needs.
     Provides induction orientation and briefing to new staff members.
     Deliver staff selection training related for hiring managers and hiring teams.

    OTHER DUTIES:

     Contributes to the collection and analysis of data as well as identification of trends or patterns and provides draft insights through graphs, charts, tables and reports using data visualization methods for data-driven planning, decision-making, presentation and reporting.
     Prepares and review classification analysis of jobs in Professional and General Service and related categories for the section

    Competencies
    PROFESSIONALISM: Knowledge of human resources policies, practices and procedures and ability to apply them in an organizational setting. Ability to identify issues, formulate opinions, make conclusions and recommendations.The ability to analyze and interpret data in support of decision-making and convey resulting information to management.. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
    TEAMWORK: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
    CLIENT ORIENTATION: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
    Education

    A first-level degree (Bachelor’s degree or equivalent) in human resources or related field is required. A first-level university degree in combination with two (2) additional years of qualifying experience may be accepted in lieu of the advanced university degree.
    Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is an advantage.

    Work Experience

    A minimum of two (2) years of progressively responsible experience in human resources management, administration or related area is required.
    Experience in the administration of staff entitlements and benefits is required.
    Experience in using Enterprise Resource Planning (ERP) systems such as SAP is required.
    Work experience servicing clients located in multiple locations is desirable.
    Experience in providing HR advise to managers and staff is desirable.
    No experience is required for candidates who have passed the Young Professionals Programme Examination (YPP), or the General Services to Professional Examination (G to P).
    Work experience of one (1) year or more in data analytics or related area is desirable.

    Languages
    English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English is required. Knowledge of French and/or Spanish is an advantage.

    Apply via :

    careers.un.org

  • Gender and Menstrual Hygiene Management(MHM) Officer

    Gender and Menstrual Hygiene Management(MHM) Officer

    Roles and Responsibilities

    Lead and working closely with the sector heads for development/establishment of WASH/shelter gender/protection mainstreaming approaches, strategies and activities which fit in the context of the project site and in line with the directions of humanitarian assistance and guided by analysis of WASH/shelter sector needs and priorities.
    Together with program coordinator and sector heads, develop and implement strategies to ensure better representations and participation of women, people with disabilities, youths and elderly members of the communities in PWJ’s operation
    For the activities which target vulnerable populations and groups, lead the team in development of selection criteria in consultation and coordination with community leaders and relevant partners, community engagement for beneficiary selection, implementation and post activity monitoring
    Conduct activities to increase awareness of a community as a whole and improve capacities of women and girls on menstrual hygiene management. This includes assessment of MHM practices, access and needs for services and items, dialogues with leaders including religious leaders and any other trusted persons in the community, action planning, trainings, follow ups and monitoring.
    Coordinate with education partners and schools to implement menstrual hygiene management in addition to School Led Total Sanitation(SLTS), star school awarding program
    Work closely with the shelter team to reflect the needs of girls and women in designs of WASH facilities and shelters to ensure conducive environment for practicing MHM and mitigate risks of GVB
    Plan, coordinate, facilitate and create reports of PSEA/GBV,MHM training and workshops for community-based WASH/shelter staff e.g. hygiene promoters, water supply incentives, shelter monitors, teachers, WASH committee members among others.
    Provide technical support and supervision to community-based staff to empower them to fulfil their tasks and improve their performance
    Take lead in stakeholder engagements in MHM and gender/protection mainstreaming in within the sub-county
    Provide day-to-day management of specific MHM and SRHR project activities, ensuring work is completed against the scope, timelines, and budget.
    Develop effective community engagement strategies and implement them with community-based staff to promote community ownership
    Identify further needs in the areas of MHM and gender/protection mainstreaming in WASH and shelter programmes and contribute in development of concept notes, proposals for fund raising.
    Contribute in development of terms of references, presentations and other relevant documents as required
    Supervise tailors to produce re-usable pads according to the approved standards.
    Co-ordinate and actively participate in the development and Strengthening of the market for Menstrual Hygiene Management products produced by tailors.
    Monitor and report on the use of sectoral programme resources (financial, administrative and other) ,verify compliance with approved allocation/organization rules, regulations and donor commitments, standards of accountability and integrity.
    Work with the health partners on how to interpret and use data/findings to guide targeted interventions and decision making
    Work closely with the MEAL officer to ensure necessary data on MHM and gender/protection are collected and analyzed in routine surveys such as KAP surveys and latrine census and any other surveys
    Timely development of monthly, quarterly ,semi-annual and annual performance reports and highlighting success stories arising from the field
    Represent the organization as required in inter-agency and government coordination meetings and liaise with other organizations working in the operational area where appropriate.
    Carry out any other task as requested by the supervisor

    Required Qualifications
    Education and qualification

    Bachelor’s degree in gender, development studies, social science or public health from a recognized university.
    Additional course or personal learning on community development, livelihood, project and business management is an asset

    Relevant Experience

    Minimum 2 years relevant work experience in the area of MHM, gender and protection at least 1 year in humanitarian setting.
    Experience in capacity building for community own resource persons or community based staff
    Experience in intervention projects with strong community involvement
    Experience in partner and stakeholder coordination
    Experience in designing and implementing social and behavior change communication

    Skills and competencies

    Ability to observe and understand cultural and social contexts and reflect the understandings in programming
    Excellent analytical and report writing skills
    Strong community engagement and facilitation skill
    Ability to infuse positive energy to the team
    Attention to detail, keen at following procedures and meeting deadlines
    Ability to organize tasks simultaneously and prioritize work
    Strong verbal and written communication skills
    Strong interpersonal skills working with cross cultural and multi diverse teams
    Ability to build strong working relationships for partnerships
    Standards of Professional Conduct especially on integrity, service, and accountability

    This position is based in Turkana West sub-County,Turkana County, Kenya.We are looking to recruit national candidates only. Interested and qualified candidates are invited to send a cover letter (1 page) and resume (2 pages) as one PDF document no later than 25th January, 2023, to: recruit@peace-winds.or.ke with the subject ‘GENDER,PROTECTION AND MHM OFFICER- Kakuma’.In your cover letter please reflect on your motivation for taking this post.N/B Shortlisting will be done on a rolling basis.Only shortlisted candidates will be contacted.

    Apply via :

    recruit@peace-winds.or.ke

  • Junior Operations Assistant

    Junior Operations Assistant

    Scope of Work
    Support office administration work

    Simple bookkeeping
    Banking
    Purchasing
    Tax payments and related preparation works
    Office management and other related works

    Support our customers over the phone

    Support customer activation (check customer usage and follow up them with telephone)
    Follow-up customer payments (prepare invoices, follow-up payments, etc.)
    Collect payment (including issuing invoice and remind customers)
    Simple data input
    Compile customer report

    Other related works

    HR related administration

    Required experiences

    1-2 years of relevant experience
    Microsoft Office (Word, Excel, Power Point, Outlook)
    Quickbooks is a plus
    Self-motivated to learn and develop your own career
    Flexible in working with a small multi-national team
    Accounting background NOT required

    Apply via :

    www.linkedin.com

  • Customer Care Officer

    Customer Care Officer

    Job Responsibilities

    Manage large amounts of incoming calls in a timely manner
    Maintaining a positive, empathetic, and professional attitude toward customers at all times.
    Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution,
    Identify and assess customers’ needs to achieve satisfaction.
    Meet personal/team qualitative and quantitative targets
    Take the extra mile to engage customers.

    Job Requirements

    1 – 2 years as a customer care Officer in an ISP/Telecom
    B.Sc or Diploma in any relevant field.  A Diploma or B.Sc in Customer care/ marketing/administration/ Public Relations /Communication is an added advantage.
    Must possess good communication skills
    Must have good interpersonal skills to always enable an easy flow with customers.
    Should have Planning and organising skills.
    Customer Focused, result-oriented, Zeal for Initiative with Speed, Leadership quality and team Handling capacity, Energetic and Assertive, Customer query resolving skills, Excel Knowledge is a MUST.
    Should be based in Mombasa.

    Interested and qualified candidates should forward their CV to: jobs@fitinternet.co.ke using the position as subject of email.

    Apply via :

    jobs@fitinternet.co.ke

  • Project Coordinator 

Pre Sales 

Project Manager 

Operations Manager

    Project Coordinator Pre Sales Project Manager Operations Manager

    We are a leading premier pan african systems integrator providing specialized services within the life safety and security industry in Kenya. We are currently looking for a Project Coordinator responsible for providing operations & technical direction, keep management informed of budgets, ensure the projects are completed on time within budget. He/she will report directly to the Operations Manager
    KEY ROLES 

    Support project managers in managing schedules and milestones; ensuring that weekly project status is received from team members.
    Documenting resourcing needs, availability and commitments.
    Identify and manage scope constraints, risks, issues, assumptions, dependencies and deadlines, documenting risk mitigation plans.
    Assist with documentation and other project deliverables.
    Communicate and follow up with clients about specific projects and their goals
    Visit project sites to evaluate progress and to respond to customers’ concerns or questions
    Communicate with site superintendents about delays and any other issues that must be communicated to clients
    Follow-up on installation activities, e.g., confirming delivery dates of equipment and project
    Prepare reports for Project Managers on status of all services provided for specific projects.
    Coordinate and assist in the development of electronic and written materials for project management proposals, presentations and status updates.
    May act as liaison between the organization and contractors involved in project implementation and assures that all contracted work is satisfactorily completed according to specifications.
    Assists in the coordination of all personnel: vendors, contractors, etc., necessary to complete the project.
    Conduct customer satisfaction assessments electronically, by phone and/or in person.

    DESIRED SKILLS 

    Documentation Management
    Great organizational and planning skills 
    The ability to follow client specifications 
    Possess a collaborative mindset and work well as part of a team 
    Analytical and problem-solving abilities

    JOB REQUIREMENTS

    Bachelor’s degree in project management, business management or any other related field 
    1-2 years’ experience in as project manager/ or coordinator or in a similar position
    Excellent computer skills

    go to method of application »

    Interested and qualified candidates should forward their CV to: hr@ifssgroup.com using the position as subject of email.

    Apply via :

    hr@ifssgroup.com

  • Junior Back End Developer 

Junior Front End Developer

    Junior Back End Developer Junior Front End Developer

    We are seeking a Junior React Back-End Developer to join our team and help develop and maintain our web applications. In this role, you will be responsible for building and implementing server-side logic using React, JavaScript, and other back-end technologies.
    Key Responsibilities:

    Develop new server-side logic using React and JavaScript
    Build and maintain APIs for our web applications
    Collaborate with other team members and stakeholders to understand requirements and design solutions
    Stay up-to-date with the latest back-end technologies and best practices
    Optimize the application for maximum speed and scalability

    Qualifications:

    1-2 years of experience with React and JavaScript
    Strong understanding of Node.js and Express
    Experience with back-end build tools such as Webpack and Babel
    Familiarity with Git and version control
    Strong problem-solving and debugging skills
    Strong communication and collaboration skills

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :