Responsibilities
Meet and exceed sales targets
Successfully create business from new and existing customer accounts
Manage complex negotiations with senior-level executives
Build rapport and establish long term relationships with customers
Qualifications
1-2 years sales experience
Experience and working knowledge of CRM systems
Demonstrable track record of over-achieving targets
Strong written and verbal communication skills
Apply via :
www.linkedin.com
Position Summary:
IRC is seeking a Data Clerk to be based in Nairobi for a Euro 30 Million five year, urban livelihoods program: Refugees in East Africa: Boosting Urban Innovations for Livelihoods Development (RE:BUILD). The RE: BUILD program is funded by the IKEA Foundation and will be implemented in Kampala and Nairobi. The IRC is the Lead Partner and will coordinate a consortium of local and international partners to deliver the program. RE: BUILD seeks for urban refugees and vulnerable host residents to achieve economic self-reliance and benefit from strengthened urban economic, regulatory, and social environments. RE: BUILD will strive to enable change at varying levels, from better access to livelihood opportunities and inclusive services within communities to improved refugee-related policies and more targeted and effective service delivery from national, regional, and global actors. Key features of RE: BUILD’s approach include flexible funding, adaptive design and knowledge, and evidence generation.
Job Responsibilities:
Participate actively in the enforcement of quality assurance, quality control and quality improvement measures for all program intervention.
Support other RE:BUILD project staff members in registering clients using tablets, to program application database.
support in the verification and cleaning of data to ensure compliance and avoidance of double servicing of clients within IRC programs and also within RE:BUILD implementing partners.
Assist in verifying the accuracy of data as collected at all stages of program implementation and ensure data entered into the Comm Care application is accurate and of good quality.
Cooperate with the project team in developing and updating database and project indicator dashboards.
Handle data collection during baseline surveys, end line surveys, follow-up surveys, business monitoring, and USLA monitoring exercises.
Coordinate closely with program staff and management on targeting, data collection, data systems and information management.
Support the Client Responsiveness senior officer in organizing and attending client and partners feedback fora sessions.
Participate in M&E learning cycles and M&E capacity building workshops for project staff.
Undertake any other duties as advised by the supervisor.
Monitoring and Reporting
Work with the other M&E staff to design and Implement Monitoring & Evaluation Plans.
Conduct regular visits to project sites, as possible, to provide technical assistance and ensure proper monitoring of project activities.
Work closely with Senior M&E Officer in the analysis and interpretation of data and in the creation of data exports and dashboards.
Support the Senior M&E officer in preparing M&E monthly, quarterly, semi-annual and annual reports for the RE:BUILD management team and the donor, as needed and on-time.
Qualifications
Degree or Diploma in Information Systems, Database Management, Computer Science, or related field.
At least 1 to 2 years of meaningful work experience in monitoring and evaluation, data management, data analysis, or similar livelihood programming.
Experience handling data collection and analysis, with experience with or concrete knowledge of open-source tools such as ODK collect, KoBo Toolbox, or CommCare platforms.
Experience in mobile data collection, entry & data cleaning with a large database would be an added advantage.
Humanitarian organization experience preferred, or experience interacting with refugees or vulnerable youths.
Experience conducting critical data analysis and report writing.
Strong interpersonal skills and the ability to develop relations with local counterparts, donors, and other collaborators.
Strong communication skills, both oral and written.
Fluency in English and Swahili required.
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Use the link(s) below to apply on company website.
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JOB SUMMARY
An institute whose headquarters are within the Nairobi CBD has branches across Kenya; mainly in Mombasa, Buruburu and Nakuru. It has its clients varying from students to corporates and is in urgent need of a technical assistant in the IT department.
RESPONSIBILITIES
Timely installation of software in end user training classroom computers.
Maintaining an up-to-date Machine problem and solution log.
Keeping inventory for all computer hardware and software installed
Trouble-shooting and fixing software and hardware problems
Ensure safety of users and neatness of the rooms by strapping cables in machine rooms
Carrying out preventive maintenance and updating records.
Any other task assigned.
JOB REQUIREMENTS
Diploma in Information science or any IT related courses.
Previous experience as an IT Technical assistant.
Good Communication skills
Team –work
Interested and qualified candidates should forward their CV to: IAT-HR@iat.ac.ke using the position as subject of email.
Apply via :
IAT-HR@iat.ac.ke
Job Requirements
Bachelor’s Degree in Communication, Public Relations, Marketing or any related course.
1 Year experience in billing would be an added advantage.
Attained a C+ or higher in your KCSE
Proficient in Microsoft Office.
Valid Good conduct certificate.
Competencies and Skills Required
Excellent communication and presentation skills.
Accounts reconciliation, receivable and payment processing
Attention to detail.
Time management and analytical thinking.
Risk analysis.
Customer service.
Enthusiasm and Reliability
Ability to multi-task.
Vibrant and people oriented
Ability to work under pressure
Job
Responsibilities.
Managing medical billing for patients, updating patient information, generating invoices, and processing payments.
Keep an accurate record of client accounts and outstanding balances.
Validate debit accounts to ensure the credibility of payments.
Issue receipts for received payments
Securely handle client data and payment information
Provide regular, accurate reports of billing data
Maintaining a positive, empathetic and professional attitude toward customers at all times
Communicating with customers through various channels.
Vast product knowledge.
Ensure efficiency of the customer service process.
Ensure customer satisfaction through the provision of professional customer support.
Develops and maintains strong relationships with customers by providing support, information, and guidance
Provides excellent customer service by responding promptly to customer inquiries, questions, acknowledging concerns and resolving complaints.
Maintain a high profile in the day to day operations.
Answer all incoming calls and redirect them or keep messages.
Performs other related duties as assigned.
Interested and qualified candidates should forward their CV to: careers@italgloballtd.com using the position as subject of email.
Apply via :
careers@italgloballtd.com
Roles & Responsibilities.
Assist in preparing and mailing invoices to customers
Receive Payments and accurately post amounts paid to customer accounts.
Contact clients and send reminders to ensure timely payments.
Visit clients to follow up on payments
Posting Withholding Taxes
Support in verifying accounts by reconciling statements and transactions
Report on the status of accounts receivable as per the company policy
Prompt Customer Complaint resolution
Analysing sales data for anomalies.
Updating and maintaining records of expenditure
Minimum Qualifications.
Should Hold a bachelors degree in finance or Accounting
CPA is added advantage
Good with accounting software Tally and Zoho books
Have at least 1-2 years in Accounts
Should be proficient in MS Excel and MS Word.
Must be an analytical, detail, and results-oriented individual.
Must have the ability to work within strict deadlines and limited supervision
Must have impeccable integrity and diligence.
Ability to communicate effectively.
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Position Summary
The Supplier Intelligence Analyst will report to the Manager, Supplier Intelligence. The Supplier Intelligence Analyst will support the Supplier Intelligence team in obtaining, validation and management of declarations and other important information for suppliers, with the intention to make a strategic impact to the overall success of our customers programs.
Key Requirements and Responsibilities
Working on proactive supplier initiatives that will:
Reduce supplier support tickets and supplier frustrations through understanding our suppliers data ;
Better leverage and share compliance documentation/supplier information;
Increase response rates for our clients through analyzing our suppliers data
Source compliance documentation for various regulations from internal and external sources;
Source suppliers’ contact information and other details as necessary that will improve the overall engagement with our supply chain;
Review and validate compliance data submitted by suppliers according to a list of Declaration acceptance criteria. Accepting or rejecting the documentation provided;
Upload compliance documentation and supplier information to Assent database
Research, validate and update suppliers information and compliance data provided across different internal systems;
Handle ticket responses from Lighthouse suppliers, with assistance from Supplier Intelligence Leads and Manager, Supplier Intelligence;
Work closely with Program Success to find and execute the best strategy to meet Client’s expectations and follow the standard processes for the Supplier Intelligence team;
Keep up to date with new regulations and changes in Assent’s products to become an expert in your field
Be familiar with corporate security policies and follow the guidance set out by processes and procedures of Assent Compliance.
Your Knowledge, Skills and Abilities
We strongly value your talent, energy and passion. It will also be valuable to Assent if you have the following qualifications,
Computer proficiency using MS Office Suite and Google Applications with focus on MS Excel and G Sheets;
Great verbal and written communication skills, primarily in English, however proficiency in additional languages is required for certain supplier groups;
Bachelor’s Degree/Higher Diploma from a recognized learning institution;
1-2 years related work experience (eg. administration, reporting, research & data, supplier deliverables);
Demonstrates knowledge and understanding of standard regulations and non standard regulations, understanding basic best practices on intelligence puzzles;
Solid Excel and data management and analysis skills;
Self-starter, excellent time management skills and the ability to adhere to assigned deadlines;
Solutions-first attitude, self-motivated to proactively engage with our suppliers through multiple channels;
Builds productive and stable working relationships internally and externally in the interest of supporting our supplier’s needs;
You are highly adaptable, flexible and thrive in a fast-paced, dynamic business environment;
You are naturally curious about technology or how things work;
You are a critical thinker and can suggest, implement, and support efficient and effective operations;
You are diligent and detail-oriented- you pay high attention to detail and you double-check everything;
You have grit- you are conscientious, will always work towards providing solutions over excuses and are dedicated to achieving excellence and driving results;
You consider yourself a lifelong learner – you have an insatiable thirst for knowledge, are always striving to self-improve, and are coachable;
Apply via :
jobs.smartrecruiters.com
POSITION SUMMARY:
HIAS Kenya is seeking to recruit MHPSS Associate who will be responsible for the direct provision of MHPSS services to refugees and asylum seekers in a timely and efficient manner. This position will also facilitate MHPSS capacity building activities for HIAS staff and key stakeholders. The MHPSS associate responsibilities will also include conducting individual assessments, engaging in case management, and ensuring that individuals receive the proper level of care. MHPSS associate will be expected to track the impact of the assistance provided to all clients, and will work under the supervision of a Field Office Coordinator
ESSENTIAL FUNCTIONS:
In close coordination with the MHPSS officer, establish standard operating procedures for the provision of MHPSS support to refugees and asylum seekers.
In close coordination with the MHPSS officer, develop a brief assessment to identify emergency and vulnerable psychosocial needs.
Provide culturally sensitive MHPSS support (both individual and group) to refugees and IDPs experiencing elevated distress, including children and youth, caregivers, and other vulnerable individuals,
Provide culturally sensitive PSS
Conduct awareness about mental health and psychosocial services through evidenced based psychoeducation and skill building activities to HIAS and implementing partner.
Support the community self-help groups and maintain networks with existing community structures and other partners for referral and networking purposes.
In coordination with the MHPSS officer, develop linkages with other service providers to promote quality referral pathways; establish appropriate referral mechanisms and ensure appropriate follow-up is provided for vulnerable individuals.
In coordination with the MHPSS officer, provide crisis assessment, intervention and support to HIAS and implementing partners.
Ensure compliance with case management and reporting requirements, including data protection and safeguarding principles.
Support in identifying training needs and ensure appropriate training provided for frontline HIAS and implementing partners staff.
Promoting mental health and psychosocial support within affected communities through using appropriate technical tools, training, leaflets, guidelines, and other relevant materials.
Assess, identify and analyze community sensitive intervention geared towards building resilience and self-reliance.
Provide periodic reports on MHPSS services and clients’ progress.
Provide input for the review of current program services and explore ways to introduce new service interventions.
Other duties, as required.
QUALIFICATIONS & REQUIREMENTS:
A degree in psychology, sociology, social work, anthropology, or a related subject
Minimum of 1-2 years working in MHPSS programming; preference for candidates who have previous experience with direct service provision to vulnerable refugee and migrant populations in emergency setting.
Demonstrated experience with operationalizing MHPSS Global standards and principles, including knowledge of IASC and other international humanitarian standards for MHPSS programming.
Demonstrated ability to maintain confidentiality and respect for clients.
Experience in capacity building including facilitation of diversity and inclusion, community-based training and awareness raising.
Excellent organizational and problem-solving skills required.
Responsible, Professional and with Integrity
Ability to work with people from different culture settings.
Ability to work effectively with teams.
Excellent interpersonal, written, and oral communication skills.
Strong computer skills, particularly in Microsoft Office
Ability to maintain one’s composure while under pressure.
Knowledge of Accountability to Affected Population.
Knowledge in PSEA and Anti-Fraud.
Apply via :
hias.org
Key Responsibilities
SSO & Agent Recruitment & Mapping – Effectively manage the identification and recruitment of Agents, targeting mobile money outlets and high traffic retails stores.
Call rate -Visit SSOs & Agents regularly using agreed route plans (beat plans).
Training and delivery of business tools -Provide all requisite tools for transactions at SSO & agent outlet and train SSOs and Agents on processes
AML training and testing – Train agents on AML and SSOs on KYC process in relation to SIMREG
Float and stock cover and sales – monitor and effectively enforce 1.5x stock rule for agents and ensure SSOs have adequate stock SIMs for new registration and activations
Merchandising – Develop and maintain merchandising standards by availing merchandising materials at SSOs and Agent outlets
Principal Outputs for this role·
Outlet recruitment – Mobile Money Platform, Simcard Selling Outlets(SSOs) and Airtime Selling Outlets ( ASOs)
Outlet management – retailer training, branding and output tracking
Sales targets – Delivering assigned sales targets onMobile Money Platform, SSOs, gross additions and devices
Product visibility (PICOS) – ensuring visibility at ASO, Mobile Money Platform, SSO and retailer outlets
Product availability – ensuring availability of the organizations products within the assigned markets.
Reports – sharing reports as required.
Professional Qualifications & Competencies
Diploma or Bachelor’s Degree in Business, Marketing or related field
At least 1 year experience in sales and distribution role in an FMCG or Telcos
Customer focus
Influencing and negotiation skills
Networking and building partnerships
Analytical thinking
Candidates MUST indicate their preferred Location/s on the subject line of the email
Interested and qualified candidates should forward their CV to: jobs1@hcsaffiliatesgroup.com using the position as subject of email.
Apply via :
jobs1@hcsaffiliatesgroup.com
What You Can Expect
The successful incumbent will be responsible for establishing and maintaining the necessary license to operate by ensuring that the registration of products and labels are up to date and supporting in stewardship activities. Duties will include the following:
Jointly working with Sales and Marketing to support the initiatives that would lead to increased sales and business growth
Support with the re-registration of products, labels review and submissions
Preparation of submission documents (Printing, filling of application forms and other regulatory documents)
Support with updating of registration records and other administrative topics as necessary
Assist with field day’s events organization
Support with the follow-up of the local upcoming/running technical related projects as required
Effectively manage assigned projects and deliverables
Effectively identify and manage both internal & external contributors to assigned projects
What We Expect
Tertiary qualification in the Agricultural field or equivalent
Minimum 1-2 years experience in the Crop Protection product field
Strong communication skills
Willingness and ability to travel
Ability to work in a multi-cultural department / environment
Excellent customer relations and service skills
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Use the link(s) below to apply on company website.
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